2 results for Communications Specialist in Burlington, ON

Documentation Specialist

Breslau, ON
onsite
Permanent
60000 - 70000 CAD / Yearly
Location: Waterloo Region Job Type: Full-Time Industry: ManufacturingOverview Are you exceptionally organized, detail-oriented, and known for maintaining high standards in everything you do?Our client is a highly respected, well-established manufacturer in the Waterloo Region with a long history of quality, innovation, and operational excellence. They are seeking a Manufacturing Systems & Documentation Specialist to bring structure, accuracy, and continuous improvement to manufacturing documentation, processes, and reporting systems.This is an excellent opportunity for a professional who thrives on organizing information, improving workflows, documenting processes, and supporting manufacturing operations through strong systems, data, and process discipline.About the Role The Manufacturing Systems & Documentation Specialist is responsible for the organization, maintenance, and continuous improvement of:<ul><li>Technical documentation</li><li>Manufacturing records</li><li>Process knowledge</li><li>Production data</li><li>Workflow systems</li></ul>The successful candidate will transform complex or fragmented information into clear, accurate, and user-friendly systems that support operators, supervisors, engineers, quality teams, and leadership.Key ResponsibilitiesManufacturing Documentation & Document Control<ul><li>Develop and maintain SOPs, work instructions, product specifications, process documentation, troubleshooting guides, and manufacturing reference materials</li><li>Manage document control processes and ensure records remain accurate, current, and compliant</li><li>Maintain Bills of Materials (BOMs), specifications, and manufacturing process documentation</li></ul>Knowledge Management & Process Documentation<ul><li>Capture and organize operational knowledge from engineering, quality, and production teams</li><li>Convert informal and undocumented knowledge into structured, searchable documentation</li><li>Develop and maintain a centralized manufacturing knowledge system</li></ul>Continuous Improvement & Workflow Optimization<ul><li>Document manufacturing, quality, engineering, and support workflows</li><li>Identify opportunities to standardize, streamline, automate, and improve business processes</li><li>Support process improvement initiatives across departments</li></ul>Quality Systems & Corrective Actions<ul><li>Support non-conformance investigations and corrective action activities</li><li>Document findings and maintain supporting records</li><li>Ensure process documentation is updated following changes or corrective actions</li></ul>Training & Manufacturing Systems Support<ul><li>Develop training materials, onboarding documentation, job aids, and process guides</li><li>Support implementation and enhancement of digital manufacturing reporting systems</li><li>Assist with adoption of operational systems and best practices</li></ul>Data Analysis & Reporting<ul><li>Compile, validate, analyze, and report production data from ERP, MRP, and manufacturing systems</li><li>Develop reports that support operational decision-making and performance improvement</li><li>Maintain data integrity and reporting accuracy</li></ul>
2026-07-14T00:00:00Z

Client Services Specialist

Toronto, ON
onsite
Contract / Temporary
27 - 32 CAD / Hourly
We are looking for a Bilingual (English/French) Client Services Specialist to join our client's team in Toronto, Ontario on a contract basis. In this hybrid role, you will deliver attentive, detail-oriented service to clients while supporting day-to-day branch and customer service activities. This opportunity is ideal for someone who enjoys helping people, handling a variety of service requests, and connecting clients with the right financial solutions. Responsibilities:• Provide courteous and detail-oriented assistance to clients across in-person, phone, and email interactions, ensuring a positive service experience.• Support account-related requests, including assisting with new account setup, processing routine transactions, and responding to walk-in client needs at the branch.• Speak with clients to understand their banking or financial service needs and direct them to the appropriate specialist or self-serve channel when suitable.• Maintain accurate records by completing data entry, updating client information, and documenting service activities in a timely manner.• Respond to inbound inquiries and complete follow-up communications as needed to resolve issues and support ongoing client requests.• Remain informed about the organization’s products and services in order to provide relevant guidance and appropriate referrals.• Follow established regulatory, privacy, and internal compliance standards in all client interactions and daily tasks.• Contribute to branch operations and take on additional duties as required, including supporting the hybrid work model with regular office attendance.
2026-07-15T00:00:00Z