<p>We are looking for an organized and proactive Assistant Property Manager to support the daily operations of a large property in Toronto, Ontario. This role works under the guidance of the Property Manager, Development Manager, and/or General Manager, providing dependable and timely administrative and operational support for the property. The position acts as a primary liaison for tenants and external vendors and helps improve office processes and systems to maintain a well-organized and productive work environment.</p><p><br></p><p><strong>Primary Duties</strong></p><p><br></p><p><strong>Tenant Relations and Service</strong></p><ul><li>Deliver friendly, professional, and prompt service to all tenants</li><li>Handle standard tenant questions autonomously, directing complex matters to management as needed</li><li>Contribute to planning and executing tenant engagement programs, events, and special projects as assigned</li></ul><p><strong>Building Operations and Facility Oversight</strong></p><ul><li>Assist with all aspects of tenant move-ins and move-outs, such as distributing access cards, coordinating signage, and preparing orientation packets</li><li>Help manage tenant maintenance requests and preventive maintenance tasks</li><li>Participate in the launch and support of new operational and facility-related projects</li><li>Draft and maintain monthly cleaning reports, track service quality, and manage feedback or service credits</li><li>Prepare and send tenant communications, such as updates regarding rent or policy changes</li><li>Collect and process tenant payments, promptly recording and tracking cheques</li><li>Monitor janitorial supply levels, conduct audits, and initiate restock orders for management approval</li><li>Support marketing efforts and the coordination of tenant events or building activities</li><li>Draft, edit, and organize documents, correspondence, reports, and presentations</li><li>Maintain accurate digital and paper filing systems in line with document retention practices</li><li>Regularly update databases for tenant and vendor contacts, emergency information, and contractor records</li><li>Organize and submit expense reports related to property management</li><li>Conduct annual checks to verify tenant insurance documentation is up-to-date and meets property requirements</li><li>Manage scheduling for meeting spaces and handle related logistics and materials</li><li>Distribute incoming and outgoing mail and coordinate courier deliveries</li><li>Oversee the operation of office equipment and arrange technical support when necessary</li><li>Help prepare leasing documents and assemble materials for review by managers or owners</li></ul><p><strong>Financial and Administrative Functions</strong></p><ul><li>Offer administrative assistance to the property management and operations teams, as well as landlords</li><li>Communicate with the accounting department to resolve detailed inquiries from tenants or suppliers</li><li>Maintain purchase order records and track tenant chargebacks for regular review with management</li><li>Handle accounts receivable under the supervision of the Controller</li><li>Ensure supplier invoices are coded correctly, approved, and submitted for processing</li><li>Address vendor payment questions and resolve account issues</li><li>Compile and update monthly accounts receivable summaries for management</li></ul><p><br></p>

<p><strong>Professional Background and Education</strong></p><ul><li>3-5 years of administrative or office-based work experience</li><li>Previous background in property management or real estate is required</li><li>Experience with legal or contract administration is an advantage</li><li>Strong working knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)</li><li>Experience with Yardi 7S is a plus</li></ul><p><strong>Key Skills and Competencies</strong></p><ul><li>Exhibits a positive attitude and fosters teamwork</li><li>Eager to learn and enhance professional skills</li><li>Solution-focused with the ability to anticipate challenges and take initiative</li><li>Clear grasp of job duties and their relevance to organizational goals</li><li>Proactively identifies process improvements and adheres to best practices</li><li>Dedicated to providing superior tenant and customer support</li><li>Adaptable and resourceful in a dynamic setting, effectively managing multiple tasks</li><li>Exercises sound judgment and conducts work ethically and responsibly</li><li>Strong oral and written communication abilities</li><li>Capable of working independently, meeting deadlines, and maintaining high performance under pressure</li><li>Demonstrates integrity, professionalism, and respect in all interactions</li></ul><p><br></p>

<p>Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.</p> <p>Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/ca/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more.</p> <p>This job posting is for a current vacancy with our client.</p> <p>Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster.</p> <p>Questions? Call your local office at 1.888.490.4154. All applicants applying for Canadian job openings must be authorized to work in Canada.</p> <p>Only job postings for jobs located in Quebec appear in French.</p> <p>© 2025 Robert Half. By clicking “Apply,” you’re agreeing to Robert Half’s <a href="https://www.roberthalf.com/ca/en/terms">Terms of Use</a> and <a href="https://www.roberthalf.com/ca/en/privacy">Privacy Notice</a>.</p>