Hiring for new permanent roles

Hiring for vacated permanent roles

Facing challenges finding skilled talent

Administrative and customer support teams will be focused on:
The following positions are in the top 25% of administrative and customer support roles in demand, according to analysis of thousands of job postings and Robert Half placements.
Areas where they are most likely to use contract talent: of administrative and customer support managers plan to hire more contract professionals in the first half of 2024

First half of 2024 With almost three in four administrative and customer support professionals planning to stay in their current role, it may be even more difficult for companies to recruit skilled talent. Offering competitive salaries, flexible work options and career development opportunities can help win over passive candidates — employed professionals who aren’t actively searching for a new job. Planning to look for a new job Currently looking for a new job Not considering a job search Planning to look for a new job Currently looking for a new job Not considering a job search
*Statistics Canada, seasonally adjusted, June 2024. Over one hundred thousand new positions from hundreds of independent job boards and company websites are represented in this report including over 8,000 placements from Robert Half. Positions are categorized to over 350 job titles within Robert Half’s 2024 Salary Guide using a proprietary mapping methodology that employs state-of-the-art large language models. This dataset includes roles across the finance and accounting, technology, marketing and creative, legal, administrative and customer support, and human resources professions. Calculations based on job postings provided by TalentNeuron. Online surveys were developed by Robert Half and conducted by independent research firms. Respondents included executives, senior managers and employees from small (20-249 employees), medium (250-499 employees) and large (500+ employees) businesses in private, publicly listed and public sector organizations across Canada.