We are looking for an IT Administrator to support and strengthen day-to-day technology operations in Ohio. This role is ideal for a systems specialist who can manage core infrastructure, resolve technical issues efficiently, and maintain a secure, reliable user environment. The position requires strong hands-on experience across Microsoft platforms, network support, virtualization, and security-focused administration.<br><br>Responsibilities:<br>• Administer and support Windows-based systems, Microsoft Office applications, and Outlook to ensure dependable performance for end users.<br>• Manage directory services and virtual infrastructure, including user access, system configuration, and ongoing platform maintenance.<br>• Diagnose and resolve workstation and server issues using established Windows troubleshooting methods and system analysis tools.<br>• Maintain network connectivity by addressing IP configuration problems and assisting with the setup and support of networking hardware.<br>• Troubleshoot wireless performance concerns by identifying signal disruption, coverage limitations, and interference-related issues.<br>• Contribute to infrastructure security by supporting device hardening, access controls, and compliance-aligned administrative practices.<br>• Assist with the configuration, support, and issue resolution of network equipment while helping preserve a secure operating environment.<br>• Participate in security testing activities, including vulnerability reviews and penetration testing support, to help identify and reduce risk.
<p>We are looking for an experienced Bus Syst Consultant IV to support complex business systems initiatives in a long-term contract role based. This role will partner closely with business stakeholders, Legal, vendors, and IT teams to guide high-impact projects from planning through implementation while improving processes and application performance. The ideal candidate brings strong project leadership, analytical thinking, and the ability to translate business needs into effective system-focused solutions.</p><p><br></p><p>Responsibilities:</p><p>• Lead complex business systems projects, driving progress from initial planning through delivery while managing scope, timelines, and key project milestones.</p><p>• Act as a central liaison among business units, Legal, vendors, and IT to align objectives, clarify requirements, and support successful implementations.</p><p>• Prepare and maintain essential project materials such as schedules, initiation documents, effort estimates, status updates, and work breakdown plans.</p><p>• Assess business challenges, stakeholder needs, and cross-functional impacts to recommend practical system and process improvements.</p><p>• Facilitate review sessions and stakeholder meetings to present findings, validate design decisions, and encourage informed decision-making at multiple organizational levels.</p><p>• Coordinate project communications, including updates on timelines, risks, issues, scope adjustments, training plans, and rollout activities.</p><p>• Support the design, organization, and delivery of user training to help teams adopt new or enhanced system capabilities effectively.</p><p>• Oversee issue tracking and resolution activities, escalating concerns when appropriate and helping resolve infrastructure-related or highly escalated system problems.</p><p>• Contribute to post-implementation evaluations, identify lessons learned, and recommend enhancements across applications, platforms, and related processes.</p><p>• Serve as a mentor and subject matter expert by guiding team members, sharing best practices, and advising on system-related problem solving</p>
We are looking for a dedicated and detail-oriented Test Center Administrator to join our team in Pittsburgh, Pennsylvania. In this role, you will play a key part in ensuring a secure and well-organized testing environment for candidates. This is a long-term contract position, offering part-time hours with a flexible schedule, including availability on Saturdays and occasional evenings.<br><br>Responsibilities:<br>• Greet examinees, verify identification, and ensure everyone feels welcomed and supported.<br>• Conduct security checks, including the use of wands, to maintain a safe and compliant testing environment.<br>• Monitor candidates throughout the testing process to ensure a fair and uninterrupted experience.<br>• Address and resolve candidate concerns promptly and courteously.<br>• Safeguard testing materials and ensure the integrity of the test center at all times.<br>• Prepare detailed reports to document any incidents or issues that arise during testing.<br>• Perform administrative tasks such as scanning documents and maintaining candidate records.<br>• Maintain and troubleshoot computer systems and equipment within the test center.<br>• Escort candidates to and from the testing room as required, ensuring smooth operations.<br>• Represent the organization’s values by delivering exceptional customer service.
<p>We are looking for a Help Desk Analyst to join a security-focused team in Uniontown, Ohio. This long-term contract opportunity supports day-to-day technical assistance for field operations and internal users. The role is ideal for someone who is comfortable troubleshooting Windows environments, documenting issues clearly, and providing responsive service through a ticket-driven support process.</p><p><br></p><p>Responsibilities:</p><p>• Provide front-line technical support by responding to inbound requests from field technicians and resolving desktop and application-related issues.</p><p>• Investigate problems in Windows 10 and related Microsoft environments, identify root causes, and determine appropriate next steps for resolution.</p><p>• Access business applications before and after upgrade activities to record defects, confirm functionality, and capture findings accurately.</p><p>• Create, update, and track service desk tickets to ensure incidents and deficiencies are documented and routed correctly.</p><p>• Use Active Directory tools to support account-related requests, access issues, and basic user administration tasks.</p><p>• Maintain detailed support records, issue notes, and status updates so teams have clear visibility into open items.</p><p>• Participate in initial daytime training and onboarding activities to gain system access and prepare for the assigned support schedule.</p><p>• Work a four-day, ten-hour shift schedule after onboarding while meeting service expectations and response timelines.</p>