<p>We are looking for a detail-oriented Help Desk Analyst I to join our team on a contract basis in Saxonburg, Pennsylvania. In this role, you will provide technical support to end-users, handling a variety of tasks including troubleshooting issues, repairing devices, and managing service desk tickets. This position is expected to run from November through the end of January with the strong possibility of being extended. </p><p><br></p><p>Responsibilities:</p><p>• Respond to and resolve help desk tickets in a timely and efficient manner.</p><p>• Troubleshoot and diagnose technical issues related to Microsoft Windows 10 and other software.</p><p>• Perform Chromebook repairs and ensure devices are functioning properly.</p><p>• Provide support for printers, interactive TVs, and other hardware.</p><p>• Utilize Active Directory for user account management and troubleshooting.</p><p>• Assist with basic network troubleshooting and connectivity issues.</p><p>• Maintain detailed records of support requests and resolutions.</p><p>• Collaborate with team members to address recurring technical issues.</p><p>• Offer guidance and technical expertise to end-users as needed.</p>
We are looking for an IT Technician to join our team in Mentor, Ohio, within the financial services industry. The ideal candidate will play a key role in ensuring the smooth operation of IT systems and providing technical support to end users. This position requires a proactive approach to troubleshooting and maintaining IT infrastructure, as well as collaborating with internal teams and external vendors.<br><br>Responsibilities:<br>• Provide technical support for financial applications, including troubleshooting and resolving issues with platforms such as Symitar and Synergy.<br>• Handle onboarding and offboarding processes for users, including hardware setup, account creation, and access configuration.<br>• Manage and resolve help desk tickets, documenting all actions and solutions accurately within the system.<br>• Maintain and update IT documentation, including system settings, troubleshooting procedures, and asset records.<br>• Diagnose and resolve basic network issues, such as Wi-Fi connectivity and LAN/WAN problems.<br>• Oversee IT hardware inventory, coordinating the deployment and recovery of assets as needed.<br>• Work closely with vendors to address technical challenges and escalate issues appropriately.<br>• Participate in IT projects, contributing to the implementation and upgrades of systems.<br>• Educate employees on IT policies, tools, and best practices to enhance their technical proficiency.
We are looking for a skilled and detail-oriented Senior Accountant to join our team in Solon, Ohio. This position offers an opportunity to contribute to cost accounting, general ledger management, and financial oversight in a dynamic manufacturing environment. The ideal candidate will bring expertise in accounting practices, strong analytical skills, and a commitment to maintaining accurate financial records.<br><br>Responsibilities:<br>• Conduct product costing, cost analysis, and variance reporting to support manufacturing operations.<br>• Reconcile accounts and prepare journal entries related to inventory and production activities.<br>• Monitor inventory levels and oversee weekly reviews and the closure of completed work orders.<br>• Supervise physical inventory counts to ensure accuracy and compliance with reporting standards.<br>• Manage accounts receivable and accounts payable processes, ensuring alignment with the general ledger.<br>• Maintain prepaid and accrual schedules, making necessary monthly adjustments.<br>• Prepare and execute monthly journal entries, including recurring entries, to support financial closings.<br>• Assist in preparing for annual audits and responding to auditor inquiries.<br>• Supervise the accounts receivable/accounts payable specialist, ensuring efficient invoicing, payment application, and vendor management.<br>• Ensure timely and accurate bank reconciliations and update cash forecasting tools as needed.
