<p>We are looking for a dedicated Staff Accountant to join our team. This role offers an opportunity to contribute to the accuracy and efficiency of financial operations, ensuring compliance with accounting standards and practices. The ideal candidate will excel in handling general ledger processes, journal entries, and month-end closing tasks.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and record accurate journal entries to maintain the integrity of financial data.</p><p>• Manage general ledger accounts and ensure proper reconciliation on a regular basis.</p><p>• Assist in the month-end closing process, including the preparation of financial statements.</p><p>• Conduct detailed analyses of financial data to support reporting and decision-making.</p><p>• Collaborate with team members to ensure compliance with accounting policies and procedures.</p><p>• Review and resolve discrepancies in financial records and transactions.</p><p>• Contribute to the preparation of audit schedules and documentation.</p><p>• Support the implementation of improvements to accounting processes and systems.</p><p>• Maintain organized and up-to-date records for all financial activities.</p>
We are looking for a detail-oriented Legal Assistant to join our team in Akron, Ohio. In this role, you will provide essential support to attorneys, ensuring smooth operations and efficient handling of litigation cases. This position requires strong organizational skills and familiarity with legal processes, including e-filing and civil litigation procedures.<br><br>Responsibilities:<br>• Manage the scheduling and calendaring of important deadlines, court dates, and client meetings.<br>• Handle e-filing for legal documents in compliance with court requirements.<br>• Assist attorneys with litigation tasks, including document preparation and case management.<br>• Coordinate court filings and ensure accuracy in submitted documents.<br>• Maintain organized records and files for ongoing legal cases.<br>• Communicate effectively with clients and legal professionals to facilitate case progress.<br>• Support attorneys with administrative tasks to enhance workflow efficiency.<br>• Monitor deadlines and proactively address any scheduling conflicts.<br>• Prepare and organize legal documents for hearings and trials.<br>• Ensure compliance with legal protocols and procedures in all tasks.
<p>We are seeking a detail-oriented and skilled <strong>Accounts Payable Specialist</strong> to join our team in <strong>Richfield, Ohio</strong>. This <strong>Contract-to-Permanent position</strong> provides an excellent opportunity for professionals in financial operations to showcase their expertise in accounts payable processes and administrative tasks while actively supporting the broader business functions.</p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Accounts Payable Management:</strong></li><li>Process full-cycle accounts payable, including three-way matching and overseeing monthly check runs for 300–350 checks.</li><li><strong>Accounts Receivable Duties:</strong></li><li>Perform basic accounts receivable functions, ensuring accurate transaction recording and timely documentation.</li><li><strong>Excel Utilization:</strong></li><li>Leverage intermediate proficiency with Excel to create formulas and manage financial data effectively.</li><li><strong>Administrative Support:</strong></li><li>Assist business operations by managing office supply orders and mail pick-up duties. Mileage reimbursement is available for post-office visits.</li><li><strong>Advanced Financial Tasks:</strong></li><li>Process sales tax returns, prepare 1099 forms, journal entries, and other high-level accounting duties.</li><li><strong>Compliance and Financial Reporting:</strong></li><li>Collaborate with teams to ensure accuracy, compliance, and organization in financial records.</li><li><strong>Great Plains Expertise:</strong></li><li>Utilize knowledge of Great Plains accounting software to improve financial processes and systems.</li></ul>
<p>We are seeking an experienced Customer Service Representative for a contract-to-permanent opportunity within the manufacturing sector. This position offers the chance to work in a dynamic environment alongside collaborative colleagues focused on delivering outstanding customer experiences.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Accurately provide price and delivery quotations, enter customer orders, and manage schedule adjustments.</li><li>Monitor assigned customer accounts, including demand forecasting, order expediting, and ongoing account detail maintenance.</li><li>Work in partnership with sales, supply chain, and manufacturing teams to address delivery performance concerns and ensure seamless fulfillment.</li><li>Maintain a high level of product and account knowledge through regular training and hands-on management.</li><li>Communicate commercial terms and product details confidently with customers and sales teams.</li><li>Proactively manage orders, maintaining consistent communication to exceed customer expectations.</li><li>Apply business guidelines to effectively resolve customer situations and inquiries.</li><li>Use intermediate system and Excel skills to analyze account data, identify trends, and contribute to performance improvements.</li><li>Collaborate efficiently within a team-oriented environment to support operational objectives.</li></ul>
<p>We are seeking an experienced Accounts Payable Clerk to join our team in Canton, Ohio. This is a fully onsite, contract-to-permanent opportunity for a detail-oriented professional eager to thrive in a fast-paced environment. The ideal candidate will demonstrate strong organizational abilities and a commitment to accuracy in all financial processes.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Process a high volume of accounts payable invoices with accuracy, ensuring compliance with established policies and procedures.</li><li>Maintain positive relationships with vendors by handling inquiries and resolving discrepancies in a timely manner.</li><li>Complete weekly check runs and verify payment accuracy, ensuring timely disbursement.</li><li>Match invoices to purchase orders and receipts, utilizing a two-step matching process to validate transactions.</li><li>Work across multiple accounting systems, such as Tay BM and QAD, to support both manual and automated AP workflows.</li><li>Organize, analyze, and report data using Excel; demonstrate intermediate to advanced Excel skills.</li><li>Code and process invoices in accordance with company policies to ensure proper recordkeeping and compliance.</li><li>Collaborate with team members to identify opportunities for process improvements and increased efficiency.</li><li>Provide responsive customer service to both external vendors and internal stakeholders.</li><li>Maintain documentation and records in an organized and readily accessible manner to support audit and reporting requirements.</li></ul><p><br></p>
We are looking for an experienced Support Engineer 4 to join our team in Moon Township, Pennsylvania. In this role, you will focus on ensuring operational efficiency by troubleshooting and resolving issues related to material handling systems, electrical automation, and controls. This is a long-term contract position that requires strong technical expertise and the ability to manage complex, multidisciplinary challenges while collaborating with various teams and stakeholders.<br><br>Responsibilities:<br>• Diagnose and troubleshoot issues in conveyor control systems and automation platforms, including programmable logic controllers (PLCs).<br>• Review system schematics and specifications to identify and resolve complex malfunctions using specialized software and testing tools.<br>• Coordinate with subject matter experts, vendors, and cross-functional teams to address and resolve multi-disciplinary problems.<br>• Ensure material handling systems remain operational to maximize efficiency and meet customer service expectations.<br>• Manage vendor relationships and oversee adherence to contractual commitments while leading project initiatives.<br>• Communicate effectively with field teams, business units, and all levels of management to ensure smooth operation and timely resolution of technical issues.<br>• Utilize advanced knowledge of integrated IT systems and ownership groups to support troubleshooting and system optimization.<br>• Implement solutions to improve equipment availability and operational processes, enhancing overall productivity.<br>• Apply project management skills to oversee technical projects and ensure successful completion.<br>• Maintain adaptability in a dynamic environment, balancing responsibilities across multiple disciplines.
We are looking for a detail-oriented Legal Assistant to support our legal team in Akron, Ohio. This role involves providing essential administrative and litigation assistance to ensure smooth workflows and effective case management. The ideal candidate will demonstrate strong organizational skills and a proactive approach to supporting attorneys in various legal tasks.<br><br>Responsibilities:<br>• Prepare and manage court filings, including handling e-filing processes accurately and efficiently.<br>• Assist with scheduling and maintaining attorneys' calendars to ensure timely coordination of meetings, deadlines, and court appearances.<br>• Provide litigation support by organizing case documents, drafting correspondence, and managing discovery materials.<br>• Coordinate with insurance companies and other parties involved in personal injury cases.<br>• Maintain a comprehensive and organized filing system to ensure quick access to legal records and documentation.<br>• Communicate effectively with clients, attorneys, and court personnel to facilitate case progress.<br>• Monitor case deadlines and ensure compliance with all legal requirements.<br>• Offer administrative support by preparing reports, memos, and other legal materials as needed.<br>• Collaborate with attorneys to streamline case management and optimize workflow efficiency.
We are looking for a dedicated Customer Service Representative to join our team in West Middlesex, Pennsylvania. In this long-term contract position, you will play a vital role in ensuring customer satisfaction by addressing inquiries, managing orders, and providing accurate pricing information. This opportunity is ideal for individuals who thrive in a fast-paced environment and are committed to delivering exceptional service.<br><br>Responsibilities:<br>• Respond to inbound calls promptly and professionally, addressing customer inquiries and concerns.<br>• Process and manage customer orders, ensuring accuracy and timely entry into the system.<br>• Provide detailed pricing information and generate price quotes based on customer requirements.<br>• Collaborate with internal teams to resolve issues and maintain smooth order processing.<br>• Maintain accurate records of customer interactions and transactions in the database.<br>• Monitor and follow up on customer requests to ensure resolution and satisfaction.<br>• Support sales efforts by offering product details and assistance with pricing inquiries.<br>• Identify opportunities for improving customer service processes and contribute to team efficiency.<br>• Uphold company standards by delivering high-quality service and maintaining professionalism.<br>• Assist with general administrative tasks as needed to support the customer service team.
<p>We are looking for a detail-oriented Accounts Payable Clerk to join our clients team in Bedford, Ohio. In this role, you will play a critical part in managing high-volume invoice processing while supporting one of their largest customers. The position requires excellent data entry skills and the ability to handle repetitive tasks efficiently and accurately.</p><p><br></p><p>Responsibilities:</p><p>• Process large volumes of invoices.</p><p>• Perform data entry tasks, including gathering information from online systems and entering it into internal platforms.</p><p>• Manage drop shipment invoicing, ensuring timely and accurate billing.</p><p>• Print and organize invoices for proper record-keeping and distribution.</p><p>• Follow a structured five-step process to handle invoices from start to completion.</p><p>• Support key customer accounts by maintaining accurate and organized invoicing records.</p><p>• Monitor invoice discrepancies and resolve issues promptly to maintain workflow.</p><p>• Collaborate with team members to ensure smooth invoicing operations.</p><p><br></p>
<p>We are looking for a Senior International Tax Analyst to join our team! This role focuses on optimizing global tax strategies, ensuring compliance with international tax regulations, and contributing to tax accounting processes. The position offers excellent opportunities for growth, development, and career advancement.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and review U.S. income tax compliance documents for international operations, including calculations for earnings and profits, Subpart F income, and relevant forms such as 5471 and 8858.</p><p>• Assist with income tax accounting calculations, including provisions for non-U.S. taxes.</p><p>• Support the creation and implementation of global tax strategies to minimize the overall tax burden.</p><p>• Conduct detailed international tax research and contribute to strategic planning initiatives.</p><p>• Analyze the tax implications of cross-border transactions, mergers, acquisitions, and corporate restructurings.</p><p>• Manage international tax audits and inquiries, coordinating efforts with external advisors and tax authorities.</p><p>• Ensure compliance with transfer pricing documentation requirements and maintain supporting records.</p><p>• Participate in special projects aimed at improving processes and enhancing efficiency.</p>
We are looking for a detail-oriented Tax Preparer to join our team on a contract basis during the tax season. This role is based in Hermitage, Pennsylvania, and involves preparing and reviewing personal tax returns to ensure accuracy before final approval. If you are skilled in tax preparation and have experience with Ultra Tax software, this position offers an excellent opportunity to contribute to a CPA firm.<br><br>Responsibilities:<br>• Prepare and review personal tax returns, including basic 1040 forms, ensuring all information is accurate and complete.<br>• Utilize Ultra Tax software to efficiently manage tax preparation tasks and maintain proper documentation.<br>• Collaborate with team members to address discrepancies and provide solutions in a timely manner.<br>• Deliver high-quality customer service by responding to client inquiries and resolving tax-related concerns.<br>• Ensure compliance with all relevant tax regulations and deadlines.<br>• Work closely with senior staff to verify tax returns before final approval and submission.<br>• Maintain organized records and update client files as necessary.<br>• Stay informed about changes in tax laws to ensure accurate application during tax preparation.<br>• Assist in managing workflow during peak tax season to meet firm deadlines.<br>• Contribute to process improvement by identifying opportunities for greater efficiency in tax preparation procedures.
<p>We are looking for a detail-oriented Staff Accountant to join our team in Streetsboro, Ohio. This role is essential for maintaining accurate financial records and ensuring compliance with accounting standards, particularly in a non-profit setting. The ideal candidate will have experience in journal entries, general ledger management, and non-profit accounting practices.</p><p><br></p><p>Responsibilities:</p><p>• Perform reconciliation of balance sheets and bank accounts to ensure accuracy in financial reporting.</p><p>• Prepare and post general ledger journal entries in compliance with accounting standards.</p><p>• Record fixed assets and calculate depreciation to maintain accurate asset tracking.</p><p>• Manage bookkeeping tasks, including processing payables and receivables, generating aging reports, and reviewing revenues and expenses.</p><p>• Create and distribute financial statements for various entities to relevant stakeholders.</p><p>• Support annual financial audits, including tasks related to Section 8 housing compliance.</p><p>• Collaborate with team members to ensure timely and accurate financial reporting.</p><p>• Analyze financial data to identify discrepancies and propose corrective measures.</p><p>• Maintain adherence to non-profit accounting regulations and HUD requirements.</p>
We are looking for a detail-oriented Accountant to join our team on a long-term contract basis in Warrendale, Pennsylvania. In this role, you will oversee essential accounting functions, ensuring accuracy and compliance across financial processes. This position offers an excellent opportunity to contribute to a dynamic team while honing your expertise in accounts management.<br><br>Responsibilities:<br>• Manage accounts payable and accounts receivable operations, ensuring timely and accurate processing of transactions.<br>• Prepare and post journal entries to maintain the integrity of financial records.<br>• Reconcile bank statements and other financial documents to ensure accuracy.<br>• Maintain and update the general ledger, ensuring proper categorization of financial data.<br>• Assist in preparing financial reports and statements for management review.<br>• Collaborate with team members to identify and resolve discrepancies in accounting records.<br>• Support month-end and year-end closing procedures, ensuring deadlines are met.<br>• Monitor compliance with accounting standards and company policies.<br>• Provide insights and recommendations for improving financial processes and workflows.
We are looking for a skilled Business Analyst III to join our dynamic team in New Castle, Pennsylvania. In this role, you will leverage your expertise to analyze business processes, identify solutions, and drive improvements within a manufacturing environment. This position offers the opportunity to work on impactful projects, collaborate with cross-functional teams, and contribute to organizational success through strategic analysis and problem-solving.<br><br>Responsibilities:<br>• Analyze business processes and systems to identify areas for improvement and implement effective solutions.<br>• Collaborate with stakeholders across departments to gather requirements and ensure alignment with business goals.<br>• Develop and maintain detailed documentation, including workflows, user requirements, and system specifications.<br>• Lead and support the implementation of manufacturing systems, including Cloud Suite Industrial/Syteline.<br>• Utilize strong problem-solving skills to resolve issues and optimize system performance.<br>• Manage projects from initiation to completion, ensuring timely delivery and adherence to budget.<br>• Provide training and coaching to team members, promoting knowledge sharing and skill development.<br>• Conduct data analysis and create reports to support strategic decision-making.<br>• Ensure compliance with organizational standards and maintain confidentiality of sensitive information.<br>• Travel regionally and nationally as needed, approximately 15-20%, to support project requirements.
<p>Senior Accountant (Contract) – Akron, Ohio (Hybrid)</p><p>We are seeking an accomplished Senior Accountant to join our team in Akron, Ohio, on a long-term contract basis. This opportunity offers a hybrid work arrangement following the completion of initial onsite training. The ideal candidate brings extensive accounting expertise, demonstrates adaptability in dynamic environments, and is eager to play a crucial role in supporting essential financial operations.</p><p>Key Responsibilities:</p><ul><li>Lead and support monthly close processes, ensuring accuracy and adherence to established reporting deadlines.</li><li>Prepare comprehensive balance sheet reconciliations to maintain accuracy and compliance with company and regulatory standards.</li><li>Manage accruals and prepaids, including creating and reviewing related journal entries as part of routine accounting procedures.</li><li>Provide audit support through the preparation of detailed documentation and leveraging prior audit experience.</li><li>Oversee fixed asset management, including execution of depreciation runs and maintenance of accurate fixed asset records.</li><li>Collaborate with cross-functional teams to facilitate vendor transitions and ensure alignment with parent company accounting practices.</li><li>Generate ad hoc financial reports and conduct analyses to inform business decisions and support strategic initiatives.</li></ul><p>This contract position is an excellent fit for accounting professionals who thrive in collaborative settings and seek to broaden their impact within an evolving organization.</p><p>To be considered or to learn more, please apply today.</p>
<p>We are looking for an experienced Human Resources Specialist to join our team. In this long-term contract role, you will play a key part in managing and optimizing HR functions, ensuring compliance with regulations, and supporting the strategic goals of the organization. This position offers an opportunity to contribute to employee relations, compensation planning, recruitment, and organizational development.</p><p><br></p><p>Responsibilities:</p><p>• Provide guidance to managers and employees on employment regulations, compensation policies, and organizational procedures.</p><p>• Assess job roles to determine classification, exemption status, and appropriate salary levels.</p><p>• Develop and update job descriptions, salary structures, and occupational classifications.</p><p>• Maintain and organize personnel records, handbooks, and other HR documentation.</p><p>• Compile and present reports on job analysis, career pathways, and compensation evaluations.</p><p>• Support recruitment efforts by ensuring compliance with policies and regulations.</p><p>• Collaborate on the development of employee benefits programs and pay-scale systems.</p><p>• Assist in fostering a positive work environment through mentoring and performance feedback.</p><p>• Conduct regular evaluations to ensure adherence to affirmative action plans and equal employment opportunities.</p><p>• Utilize HR software and tools to streamline administrative processes and reporting.</p>
We are looking for a dedicated Manufacturing Customer Support specialist to join our team in Struthers, Ohio. In this role, you will serve as the primary point of contact for customers, addressing inquiries, processing orders, and resolving issues efficiently. This is a long-term contract position within the metal fabrication industry, offering an opportunity to utilize strong communication skills and manufacturing knowledge to ensure exceptional customer satisfaction.<br><br>Responsibilities:<br>• Respond promptly to customer inquiries and provide accurate information regarding products and services.<br>• Process customer orders efficiently while ensuring accuracy and compliance with company policies.<br>• Address and resolve customer issues, complaints, or concerns with attention to detail.<br>• Coordinate with internal teams to meet customer needs and deadlines effectively.<br>• Maintain detailed records of customer interactions and order statuses using CRM software.<br>• Enforce company policies and the basic labor agreement consistently during customer interactions.<br>• Adapt to shifting priorities and ensure smooth communication between customers and internal departments.<br>• Provide proactive support and build strong relationships with customers to enhance satisfaction.<br>• Utilize technical knowledge of manufacturing processes, particularly within the aluminum extrusion industry, to assist customers.<br>• Monitor and follow up on order progress to ensure timely delivery and resolution of any issues.
<p><br></p><p>Position Overview</p><p>Our client in Akron, Ohio is seeking a highly organized, proactive Executive Assistant to provide dedicated support to the company President. This role requires strong attention to detail, excellent communication skills, and the ability to anticipate needs while managing multiple priorities. The position involves significant travel coordination, event planning, and cross-functional collaboration with leadership, marketing, finance, and community partners. This is a direct hire position that is in office but can switch to hybrid after 90 days.</p><p><br></p><p>Key Responsibilities</p><p><strong>Executive Support</strong></p><ul><li>Provide high-level administrative support to the President, anticipating needs and ensuring seamless daily operations</li><li>Manage a complex calendar including meetings, events, travel, and recurring commitments</li><li>Prepare weekly planners and provide ongoing updates regarding schedule changes and priorities</li></ul><p><strong>Travel & Event Coordination</strong></p><ul><li>Coordinate frequent domestic travel (with occasional international travel), including itineraries, registrations, lodging, transportation, and conference logistics</li><li>Manage travel expenses and collaborate with Finance on expense reports and billing</li><li>Assist with planning annual conferences, often beginning preparations immediately after prior events conclude</li><li>Help organize team events, staff meetings, and company functions</li><li>Arrange catering, lunches, and logistics for meetings and internal gatherings</li></ul><p><strong>Community & Marketing Support</strong></p><ul><li>Assist with coordination of community events and sponsorships, including purchasing tables and managing related logistics</li><li>Collaborate with marketing teams on conferences, materials, and event preparation</li><li>Help prepare presentation materials for staff meetings and organizational communications</li><li>Maintain communication with various external organizations and partners</li></ul><p>Qualifications</p><ul><li>Prior Executive Assistant or senior administrative support experience preferred</li><li>Strong organizational, multitasking, and time management skills</li><li>Excellent written and verbal communication abilities</li><li>Ability to work independently, take initiative, and anticipate executive needs</li><li>Proficiency with common office software and scheduling tools</li><li>Comfortable managing travel logistics, expenses, and event coordination</li></ul><p>They do offer a full benefits package; medical, dental, vision, PTO, paid holidays, 401K, life insurance, long/short term disability, profit sharing, and MORE! Apply TODAY if you are interested! </p>
We are looking for a skilled Staff Accountant to join our team on a contract basis in Solon, Ohio. This position requires someone with a strong background in accounting who can handle a variety of tasks, including invoicing, reconciliations, and bookkeeping. The role will start as part-time and transition to a permanent position in May, offering a dynamic opportunity to grow within a manufacturing environment.<br><br>Responsibilities:<br>• Process vendor invoices and ensure accuracy for 10-15 invoices weekly.<br>• Manage check runs and oversee collections to maintain financial integrity.<br>• Provide support in accounts payable functions, including handling FedEx and freight bills.<br>• Prepare month-end reconciliations to ensure accurate financial reporting.<br>• Serve as a backup receptionist for clerical duties as needed.<br>• Handle accounts receivable and maintain accurate bookkeeping records.<br>• Utilize NetSuite software for accounting tasks and ensure familiarity with its functions.<br>• Assist with general ledger activities, including journal entries and potentially some tax return preparation.<br>• Collaborate with a small team in a manufacturing environment to meet company goals.
We are looking for a detail-oriented Administrative Assistant to join our team in Columbiana, Ohio. In this long-term contract position, you will play a vital role in ensuring the smooth operation of administrative processes and supporting daily office activities. This opportunity is ideal for individuals who thrive in fast-paced environments and possess strong organizational skills.<br><br>Responsibilities:<br>• Handle incoming phone calls, providing attentive and courteous assistance to callers.<br>• Perform accurate and efficient data entry tasks, including payroll-related entries.<br>• Organize and schedule transportation arrangements as needed.<br>• Maintain and update administrative records and documentation to ensure accuracy.<br>• Provide receptionist support, welcoming visitors and managing front desk duties.<br>• Utilize Microsoft Office Suite to create and manage documents, spreadsheets, and presentations.<br>• Collaborate with team members to coordinate office operations and resolve issues.<br>• Assist with general office tasks, ensuring the workspace remains functional and organized.
We are looking for a skilled Cost Accounting Manager to oversee and enhance global cost and property accounting practices within our organization. This role involves providing strategic and tactical support to subsidiaries worldwide, ensuring compliance with internal controls, and delivering insightful financial analyses. The ideal candidate will lead efforts to streamline operations while mentoring the accounting team to expand their expertise.<br><br>Responsibilities:<br>• Provide leadership and direction to the global operations accounting team, fostering growth and development with attention to detail.<br>• Develop and implement consistent policies and procedures for manufacturing costing and property accounting across all subsidiaries.<br>• Analyze monthly standard cost changes and manufacturing variances, presenting findings to finance management for informed decision-making.<br>• Collaborate with plant controllers annually to establish standard labor and overhead rates, delivering detailed analysis to management.<br>• Ensure compliance with internal controls and company policies, including adherence to SOX 404 requirements.<br>• Support acquisition accounting and plant consolidation processes, contributing to seamless transitions.<br>• Partner with finance teams to optimize shared services and leverage global capability centers for operational improvements.<br>• Drive initiatives to enhance forecasting accuracy, automate processes, and standardize practices globally.<br>• Execute ad hoc financial projects and analyses as needed.
Our client is seeking a proactive and detail-oriented Administrative Assistant to join their team. This role is ideal for a self-starter who can establish and optimize policies and procedures to enhance customer satisfaction and streamline sales order processes. You will collaborate closely with our sales team and customers to ensure smooth and efficient order management. This is contract to permanent, fully remote (candidate has to be local to Pittsburgh as hiring manager resides in Pittsburgh.) Pay is $23-$25, depending on experience. <br> Key Responsibilities: • Develop and Implement Policies & Procedures – Establish clear guidelines for customer service operations, ensuring consistency and efficiency in handling inquiries, orders, and issues. • Optimize the Sales Order Process – Evaluate and improve the current sales order workflow to increase efficiency, accuracy, and customer satisfaction. • Collaborate with Sales Team & Customers – Act as a liaison between the sales team and customers to ensure seamless order processing and address any issues that arise. • Ensure Customer Satisfaction – Proactively address customer concerns, resolve order discrepancies, and provide excellent service to maintain strong client relationships. • Monitor & Report on Performance – Track key performance indicators (KPIs) and suggest improvements based on data-driven insights. <br> Company Offers: • Fully remote work flexibility (based in locally in the Pittsburgh area) • Competitive salary and benefits package • Opportunities for detail oriented growth and development with a growing organization
We are looking for a detail-oriented and approachable Receptionist to join our team in Youngstown, Ohio. This role is essential for ensuring exceptional customer service and efficient administrative support within our non-profit organization. As a long-term contract position, you will play a critical role in assisting customers, managing documentation, and maintaining confidentiality in all interactions.<br><br>Responsibilities:<br>• Welcome and assist walk-in and scheduled customers, delivering outstanding customer service.<br>• Conduct interviews with clients to gather household information and verify required documentation.<br>• Review, copy, and manage customer-provided documents to ensure accuracy and completeness.<br>• Support clients by printing missing or previously submitted documents as needed.<br>• Acquire and demonstrate comprehensive knowledge of available programs to effectively assist customers.<br>• Organize and maintain files, ensuring incomplete applications are handled promptly and securely stored at the end of each workday.<br>• Access and retrieve utility bills from online portals to support customer documentation.<br>• Uphold strict confidentiality regarding customer information and records.<br>• Attend training sessions to enhance program knowledge and stay updated on organizational processes.<br>• Follow instructions and directives provided by departmental supervisors and complete additional assigned duties.
Our company is seeking an organized and detail-oriented Operations Coordinator for a contract-to-permanent opportunity. The ideal candidate will oversee key operational functions including production scheduling, purchasing, inventory management, customer service operations, and freight/logistics coordination. Key Responsibilities: Production Scheduling: Develop and maintain production schedules to ensure timely order fulfillment and production efficiency. Purchasing: Procure materials, supplies, and services required for operations; manage vendor relationships and negotiate pricing. Inventory Management: Track inventory levels, conduct cycle counts, reconcile discrepancies, and implement inventory control best practices. Customer Service Oversight: Supervise a team or support staff in handling client inquiries, orders, and complaints, ensuring a high standard of customer satisfaction. Freight and Logistics: Coordinate outbound and inbound shipments, liaise with carriers, arrange transportation, and resolve shipping issues. Qualifications: Previous experience in production scheduling, purchasing, inventory management, customer service, or logistics is strongly preferred. Ability to multi-task and maintain a high level of accuracy and organization in a fast-paced environment. Strong communication, negotiation, and interpersonal skills. Proficiency in ERP or inventory management systems is a plus. Position Details: Status: contract with potential for permanent permanent Schedule: permanent, on-site If you are ready to contribute to an efficient, customer-focused operations team, apply today for this contract-to-permanent position!
We are looking for an experienced Controller/CFO to manage financial operations and provide strategic leadership for our organization. This role requires an experienced, detail-oriented individual who can oversee budgeting, forecasting, and financial reporting while ensuring efficient management of accounting processes. Based in Twinsburg, Ohio, this position offers an opportunity to work in a dynamic environment and contribute to the company’s growth.<br><br>Responsibilities:<br>• Prepare and analyze detailed financial reports to ensure accuracy and compliance.<br>• Develop and manage budgets and forecasts to support organizational planning.<br>• Oversee mergers and acquisitions, providing financial insights and strategic recommendations.<br>• Conduct accounting and bookkeeping tasks, dedicating 10-15 hours per week to these activities.<br>• Manage accounts payable, accounts receivable, and payroll processes efficiently.<br>• Implement job costing strategies to monitor and control project expenses.<br>• Monitor treasury functions to optimize cash flow and financial performance.<br>• Ensure adherence to financial regulations and standards, maintaining compliance.<br>• Collaborate with leadership to align financial strategies with business objectives.
