We are looking for an experienced Accounting Manager to join our team in Boardman, Ohio, on a contract basis. In this role, you will oversee critical accounting operations, manage transactional workflows, and ensure compliance with regulatory requirements. This position is ideal for someone who thrives in a results-driven environment and enjoys implementing process improvements to enhance efficiency.<br><br>Responsibilities:<br>• Supervise key accounting functions such as accounts payable, accounts receivable, billing, and surplus lines tax filing.<br>• Oversee and ensure the timely completion of month-end close activities.<br>• Identify opportunities for process improvements and implement system optimizations to streamline workflows.<br>• Monitor and maintain accounting systems while providing operational insights.<br>• Lead and mentor a team of accounting professionals to foster growth and high performance.<br>• Ensure adherence to tax laws and regulatory compliance requirements.<br>• Collaborate with stakeholders to enhance reporting accuracy and financial operations.<br>• Develop and implement consistent controls and procedures to maintain operational integrity.<br>• Prepare and review account reconciliations, journal entries, and financial statements.<br>• Support audits by facilitating financial statement reviews and ensuring all documentation is accurate.
<p>We are seeking a highly organized and detail-oriented Front Desk Coordinator to join our team in Uniontown, Ohio. In this long-term contract role, you will play a pivotal part in overseeing administrative functions, supporting agency operations, and facilitating effective communication workflows. This position is ideal for someone who excels in a dynamic, fast-paced environment and is passionate about advancing the mission of a non-profit organization.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Assign care management members to designated team members based on program criteria, geographic distribution, and workload considerations.</li><li>Coordinate transitions between care managers and perform data reconciliation for members transferring programs.</li><li>Maintain statistical records and generate monthly reports for MyCare Ohio Managed Care Organizations.</li><li>Open new cases in Clinical Care Advance for incoming CareSource members; manage related reporting requirements.</li><li>Provide comprehensive administrative support, including document preparation, mail merges, presentations, and newsletter creation.</li><li>Proofread and edit agency materials to uphold standards of accuracy and professionalism.</li><li>Schedule and confirm executive appointments, manage correspondence, and assemble meeting packets.</li><li>Organize agency luncheons, special events, and coordinate board mailing materials as needed.</li><li>Serve as a backup for divisional support roles and assist during high workload periods.</li><li>Contribute to process improvement initiatives and support broader organizational performance objectives.</li></ul>
<p>We are looking for a detail-oriented Senior Accountant to join our team. In this role, you will play a key part in ensuring the accuracy and efficiency of financial operations, focusing on maintaining the integrity of accounting processes and providing valuable insights through financial analysis. This position offers an opportunity to contribute to process improvements, collaborate with multiple departments, and support various accounting functions critical to our organization.</p><p><br></p><p>Responsibilities:</p><p>• Perform month-end closing procedures, including preparation of journal entries and account reconciliations.</p><p>• Generate and review month-end financial reports to ensure accuracy and compliance.</p><p>• Monitor and post daily production data while reconciling company credit card and cash accounts.</p><p>• Support inventory management processes, including cycle counts and physical inventory reconciliations.</p><p>• Collaborate with the Operations team to maintain accurate Bill of Materials for finished goods.</p><p>• Assist in managing accounts payable and receivable processes, ensuring timely execution.</p><p>• Identify opportunities for process improvements and implement strategies to enhance efficiency.</p><p>• Provide analytical support for cost accounting activities and inventory assessments.</p><p>• Participate in special projects and ad-hoc financial tasks as assigned.</p><p>• Utilize accounting software to streamline reporting and data management</p>
<p>We are looking for a highly skilled Controller to oversee accounting operations and ensure financial accuracy for multiple business entities. This role requires a detail-oriented individual with expertise in general ledger accounting, financial statement preparation, and payroll tax reporting. Located in the Sharon/Hermitage, Pennsylvania, this position offers an opportunity to contribute to organizational growth and maintain high standards of excellence.</p><p><br></p><p>Responsibilities:</p><p>• Manage accounting operations across distinct business entities, ensuring accuracy and compliance.</p><p>• Prepare payroll tax returns, including 941 filings, and handle other required submissions.</p><p>• Perform comprehensive general ledger accounting, including the preparation of detailed financial statements.</p><p>• Organize and streamline financial records and files to ensure accessibility and order.</p><p>• Assist in the preparation and review of tax returns, ensuring accuracy and timeliness.</p><p>• Oversee the implementation and adaptation of industry-specific accounting software to meet business needs.</p><p>• Provide expert support for account reconciliation and financial reporting processes.</p><p>• Maintain high standards of excellence while adapting to evolving job responsibilities.</p>
We are looking for a dedicated Accounting Assistant to join our team on a contract basis in Gibsonia, Pennsylvania. This role is ideal for an individual with strong attention to detail, QuickBooks expertise, and a background in administrative support. As part of the retail industry, you will play a vital role in managing financial processes and supporting office operations to ensure smooth workflows.<br><br>Responsibilities:<br>• Manage financial records using QuickBooks desktop versions with accuracy and efficiency.<br>• Process accounts payable and receivable, ensuring timely handling of invoices, payments, and receipts.<br>• Reconcile bank and credit card statements to maintain accurate financial records.<br>• Prepare and analyze essential financial reports to support business decision-making.<br>• Assist with payroll processing and provide support for tax-related tasks.<br>• Facilitate employee onboarding and maintain accurate personnel documentation.<br>• Support management with administrative tasks such as preparing reports, presentations, and conducting data entry.<br>• Coordinate projects by tracking milestones and facilitating internal communications.<br>• Maintain discretion when handling sensitive or confidential information.
<p>Job Description: Accounts Receivable / Accounting Support</p><p><br></p><p>Position Overview:</p><p>Our client in the manufacturing industry located in Cranberry, PA, is seeking a detail-oriented and proactive Accounts Receivable / Accounting Support professional to join their team. This temp-to-hire position is a great opportunity to grow within an organization backed by private equity, with potential for long-term career development.</p><p><br></p><p>Key Responsibilities:</p><p>• Manage accounts receivable processes, including invoicing and payment collections.</p><p>• Assist with general accounting and bookkeeping tasks as required.</p><p>• Perform collections duties, including contacting customers regarding overdue invoices and resolving payment issues.</p><p>• Collaborate with internal teams to reconcile accounts and ensure accurate reporting.</p><p>• Support month-end and year-end close processes as needed.</p><p><br></p><p>Qualifications and Attributes:</p><p>• Experience: 2–3 years of accounts receivable, accounting, or collections experience preferred.</p><p>• Collections Competency: Effective communication skills and comfort with making calls to follow up on delinquent accounts.</p><p>• Software Knowledge: Proficiency with Microsoft Office, including Excel, and accounting software applications </p><p>• Education: A degree in accounting or a related field preferred, but not mandatory.</p><p><br></p><p>Work Schedule:</p><p>• Full-time, onsite, Monday through Friday.</p><p>• Hours: 8:00 AM – 4:30 PM (30-minute unpaid lunch).</p><p><br></p><p>Work Environment and Attire:</p><p>• Onsite at the Cranberry, PA office.</p><p>• Business casual attire.</p><p><br></p><p>Training and Growth Opportunity:</p><p>• Comprehensive training provided to ensure success in the role.</p><p>• Potential for career growth within a company owned by private equity.</p><p><br></p><p>Industry:</p><p>• Manufacturing</p><p><br></p><p>If you are looking for a great opportunity to expand your accounting skill set and grow within an established organization, this position could be the perfect fit. If you are interested in being considered, you are encouraged to apply on the Robert Half website or by using the Robert Half app.</p>
<p>We are looking for a skilled HYBRID (3 days onsite, 2 days remote) Accounts Receivable Specialist to join our team in Coraopolis, Pennsylvania. This is a Contract-to-continuous position offering a blend of onsite and remote work, providing an excellent opportunity to showcase your expertise in managing financial transactions. The ideal candidate will have a strong background in accounts receivable processes and a commitment to accuracy and efficiency. </p><p><br></p><p>Responsibilities:</p><p>• Process and manage accounts receivable activities, ensuring timely and accurate completion of transactions.</p><p>• Handle cash applications, applying payments to appropriate accounts with precision.</p><p>• Conduct commercial collections to resolve outstanding balances and maintain positive client relationships.</p><p>• Oversee billing functions, including invoice preparation and distribution.</p><p>• Monitor and reconcile daily cash activity to ensure accurate financial records.</p><p>• Collaborate with internal teams to address discrepancies and improve financial workflows.</p><p>• Generate and analyze reports related to accounts receivable and cash flow.</p><p>• Maintain compliance with company policies and financial regulations.</p>
We are looking for a detail-oriented Administrative Assistant to support daily operations within an insurance-focused environment. This is a long-term contract position based in Austintown, Ohio, offering stability and the opportunity to grow professionally. The ideal candidate will possess excellent organizational skills, proficiency in Excel, and a proactive approach to administrative tasks.<br><br>Responsibilities:<br>• Coordinate and manage day-to-day administrative activities to ensure smooth office operations.<br>• Handle incoming calls professionally, providing accurate information and directing inquiries appropriately.<br>• Perform accurate data entry to maintain organized and up-to-date records.<br>• Support reception duties, including welcoming visitors and managing front desk operations.<br>• Utilize Microsoft Excel to create, update, and analyze spreadsheets as needed.<br>• Collaborate with team members to streamline administrative processes and improve efficiency.<br>• Prepare and manage documentation, reports, and correspondence.<br>• Maintain a clean and organized workspace to promote a productive environment.<br>• Assist with insurance-related administrative tasks as required.<br>• Ensure confidentiality and security of sensitive information.
The Senior Financial P& A Analyst assists Management in making business decisions through financial analysis, budgeting and forecasting while collaboratively working across multiple business units and functions. This position assists the Manager in monitoring performance measurement of Ranpak’s businesses through monthly business analysis, key performance indicators, forecasting, annual budgeting and a multi-year strategic plan. This role strives for continuous improvement in financial analysis tools, reporting, controls, and ensure all deadlines are met.<br>Essential Duties & Responsibilities<br><br>• Forecasting and Planning<br>o Supports the development of near and long-range business forecasts to assist the business with strategic decision making.<br>o Assists in developing a rolling forecast process and ongoing monitoring of the process.<br>o Assists in annual budgeting process through target setting and review of business unit inputs.<br>o Reviews budget to ensure reasonability and consistency with overall financial objectives.<br>o Increases utilization of data tools and processes to facilitate improved business planning and accuracy.<br>• Drives Analytical Insights for Business Partner<br>o Delivers insightful analytics to provide insights into the business and macro trends to assist Management in their decision-making through the use of key financial reports, including pricing and volume, expense analysis, and detailed product customer profitability.<br>o Assists in the development of key performance indicators to assist business unit decision makers.<br>o Identifies data driven trends and anomalies to facilitate business discussions on key areas of profitability.<br>• Influences and Leads Key Business Decisions<br>o Collaborates with individuals across the global organization to ensure effective and accurate financial reporting processes and internal controls.<br>o Works across the organization to standardize and improve efficiency of Ranpak’s forecasting and budgeting processes to ensure effective and timely decisions. Influence and Lead Key Business Decisions<br>• Manages and Drives Process Efficiency<br>o Delivers continuous improvements in the budget and monthly forecast process to drive simplification and overall reduction in the planning process cycle time<br>o Utilizes knowledge of processes and systems to advise cross-functional teams on appropriate data sources for analysis<br>• Performs other duties as assigned or directed<br><br>Qualifications<br><br>• Bachelor's degree in finance, accounting, economics, or a related field<br>• Progress towards or plans to attain an MB<br>• 3+ years of progressive corporate finance experience<br>• Mid-size to large public company experience desired<br>• Financial modeling and strong analytical skills<br>• Solid knowledge of P& L, Balance Sheet, and Cash Flow relationship<br>• Excellent analytical aptitude with a proven ability to analyze and transform data into information<br>• Well organized, methodical thinker with the capability to manage competing priorities and make decisions under pressure while delivering accurate, on time, high quality work<br>• A great teammate with a customer focus<br>• Proficiency in Microsoft office applications (e.g., Excel, PowerPoint, Word)<br>• Preferred system proficiency in Hyperion Financial Management, Hyperion Planning, and INFOR LN or other cloud-based ERP systems
We are looking for an experienced Grant Analyst to join our team in Youngstown, Ohio. This is a contract position within the non-profit sector, offering an opportunity to contribute to impactful projects through meticulous grant management. The ideal candidate will demonstrate strong analytical skills, attention to detail, and the ability to ensure compliance with funding requirements.<br><br>Responsibilities:<br>• Review grant proposals, applications, and agreements to verify accuracy, compliance, and alignment with organizational goals.<br>• Monitor grant budgets and expenditures, ensuring proper allocation of funds and adherence to funding guidelines.<br>• Conduct detailed financial analyses and create comprehensive reports for internal stakeholders, funders, and auditors.<br>• Track timelines, deliverables, and reporting deadlines to ensure grant compliance and successful execution.<br>• Assist program teams in preparing budgets, forecasts, and spending plans for grant-funded initiatives.<br>• Maintain accurate and up-to-date records of grant awards, amendments, disbursements, and closeout documentation.<br>• Collaborate with auditors, finance teams, and program staff to promote transparency and accountability.<br>• Identify risks, discrepancies, or compliance issues and provide recommendations for corrective actions.<br>• Stay informed about changes in federal, state, and private grant regulations, policies, and best practices.
We are looking for an experienced Senior Accountant to join a real estate company in Beachwood, Ohio. This role involves managing financial operations and ensuring the accuracy of property accounting records. The ideal candidate will bring expertise in real estate accounting and a strong ability to handle month-end processes.<br><br>Responsibilities:<br>• Prepare and analyze financial statements to ensure accuracy and compliance.<br>• Manage property accounting tasks, including tracking expenses and revenue.<br>• Perform month-end closing procedures, ensuring timely and accurate reporting.<br>• Maintain and reconcile general ledger accounts to ensure financial consistency.<br>• Process journal entries and verify their accuracy.<br>• Conduct account and bank reconciliations to resolve discrepancies.<br>• Utilize property management systems, such as Yardi, MRI, or RealPage, to streamline accounting processes.<br>• Collaborate with internal teams to provide financial insights and support.<br>• Monitor and report on financial performance for multiple properties.<br>• Ensure compliance with accounting standards and regulations.
We are looking for a detail-oriented and experienced Compensation & Benefits Specialist to join our team in New Castle, Pennsylvania. In this long-term contract position, you will play a key role in managing and analyzing employee benefits and compensation programs for a workforce of up to 300 employees. This is an excellent opportunity for someone with a strong background in benefits coordination and analysis to make a meaningful impact.<br><br>Responsibilities:<br>• Oversee and administer comprehensive employee benefits programs, including health, retirement, and other offerings.<br>• Conduct detailed analyses of compensation and benefits data to ensure competitiveness and compliance with industry standards.<br>• Collaborate with internal teams to manage and coordinate benefits for up to 300 employees.<br>• Ensure compliance with relevant regulations, such as FMLA, and company policies.<br>• Serve as the primary point of contact for employee benefits inquiries, providing clear and accurate information.<br>• Utilize Paycor and other HR systems to maintain accurate records and streamline benefits processes.<br>• Develop and implement strategies to improve employee understanding and engagement with company benefits.<br>• Monitor industry trends and recommend updates to benefits programs as needed.<br>• Support audits and reporting requirements related to compensation and benefits.<br>• Communicate effectively with vendors and external partners to manage benefits administration.
We are looking for a skilled Accounts Payable Specialist to join our team in Greenville, Pennsylvania. In this role, you will oversee vendor payments and ensure accurate financial transaction processing within a fast-paced manufacturing environment. This is a long-term contract position that requires strong organizational abilities, attention to detail, and expertise in managing invoices tied to inventory and production costs.<br><br>Responsibilities:<br>• Process and review a high volume of invoices related to raw materials, equipment, and manufacturing services.<br>• Match invoices to purchase orders, packing slips, and receiving reports to ensure accuracy.<br>• Reconcile invoices with manufacturing-related costs, including freight charges, duties, and taxes.<br>• Communicate effectively with suppliers to clarify payment terms and promptly resolve discrepancies.<br>• Prepare and schedule payments through checks, ACH, or wire transfers in compliance with payment terms.<br>• Monitor opportunities for cost savings, such as early payment discounts.<br>• Perform regular reconciliations of vendor accounts and manufacturing-related expenses.<br>• Generate detailed accounts payable reports, including aged payables and month-end accruals.<br>• Collaborate with procurement and inventory teams to maintain accurate reporting of material costs.<br>• Ensure compliance with audits and regulatory standards by maintaining organized financial documentation.
We are looking for a skilled Field Applications Engineer to join our team in Middlefield, Ohio. In this Contract-to-permanent position, you will act as a key technical liaison between customers and internal teams, ensuring our products align with customer needs and deliver exceptional value. This role offers a dynamic work environment with opportunities to contribute to technical solutions, product development, and customer satisfaction.<br><br>Responsibilities:<br>• Provide expert technical support and tailored product recommendations to meet customer application requirements.<br>• Translate customer needs into detailed technical specifications to guide product selection and development.<br>• Collaborate with Sales Engineers and Product Managers to create impactful presentations, technical documentation, and accurate quotes.<br>• Lead and manage new customer projects, ensuring timely and precise delivery of solutions.<br>• Represent the company at customer meetings, industry events, and trade shows, requiring 15–20% travel.<br>• Support the introduction of new products and identify market trends to enhance existing product offerings.<br>• Develop tools, resources, and training materials to optimize sales and quoting processes.<br>• Gather and analyze customer feedback to drive improvements in product design and functionality.
We are looking for a skilled Accounting Assistant to join our team in Pittsburgh, Pennsylvania. This role involves managing essential financial tasks, including payroll, accounts payable, and bank reconciliations, while ensuring compliance with accounting standards. As this is a Contract position, it offers the opportunity to transition into a long-term role based on performance and organizational needs.<br><br>Responsibilities:<br>• Process and manage monthly payroll using designated systems to ensure accuracy and timeliness.<br>• Record and monitor financial transactions, including budget adjustments and expenditures, within accounting software.<br>• Handle accounts payable tasks, such as processing invoices, expense requests, and reconciling payments.<br>• Perform monthly bank reconciliations to maintain accurate financial records.<br>• Prepare detailed financial reports to support leadership, committees, and organizational planning.<br>• Collaborate with leadership to assist in developing annual budgets and financial strategies.<br>• Ensure compliance with regulatory requirements by preparing necessary financial documentation.<br>• Generate and reconcile interdepartmental invoices for shared expenses.<br>• Organize and provide documentation for annual audits to ensure smooth preparation.<br>• Maintain accurate and up-to-date accounting records for all financial activities.
<p>Our client near McCandless, PA is hiring for a Receptionist / Office Assistant plays a key role in ensuring the smooth daily operation of the office by managing front desk responsibilities, coordinating events and trainings, assisting with administrative tasks, and maintaining a welcoming and professional environment for all guests and employees. This opportunity is contract with a possibility of contract to hire. Hours: 8am - 5PM. Pay depending on experience: $16-20. </p><p><br></p><p>Key Responsibilities:</p><p><br></p><p>Greet and welcome all visitors, ensuring a professional and friendly first impression.</p><p><br></p><p>Answer, screen, and route incoming calls promptly and accurately.</p><p><br></p><p>Manage front desk operations, including visitor sign-ins and maintaining security protocols.</p><p><br></p><p>Support coordination and setup for on-site meetings, trainings, and special events.</p><p><br></p><p>Assist with ordering and organizing catering or lunches for meetings and staff events.</p><p><br></p><p>Monitor and maintain office supplies, placing orders as needed to ensure stock levels.</p><p><br></p><p>Manage postage and shipping needs, including incoming and outgoing mail and packages.</p><p><br></p><p>Provide general administrative support to staff and management as needed.</p><p><br></p><p>Maintain cleanliness and organization of shared office spaces, conference rooms, and reception area.</p><p><br></p><p>Coordinate with facilities and vendors for office maintenance or service requests.</p><p><br></p>
<p>Our team is seeking a proactive Marketing Assistant to support both sales and marketing initiatives and drive business growth. This contract-to-permanent opportunity offers exposure to a range of functions, including relationship building, market research, and collaborative project execution.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as a liaison between inside sales representatives and external marketing firms to enhance collaboration and customer engagement.</li><li>Conduct market research to identify potential clients and key decision-makers.</li><li>Track and manage sales and marketing activities using CRM tools to ensure accurate data reporting and progress monitoring.</li><li>Provide insights and feedback to marketing teams to help shape lead generation strategies.</li><li>Coordinate meetings and networking events to support relationship-building efforts.</li><li>Assist in the creation and execution of email campaigns, direct marketing initiatives, and social media strategies.</li><li>Organize and manage administrative tasks, such as inbox management and scheduling.</li><li>Collaborate with sales leadership to align marketing strategies with business development goals.</li><li>Monitor and evaluate the effectiveness of marketing activities and recommend adjustments to ensure optimal results.</li><li>Support event planning and execution to enhance brand visibility and customer engagement.</li></ul>
<p>We are seeking a skilled <em>Payroll Administrator</em> to join our client’s growing team in <strong>Stow, Ohio</strong>. This <em>contract-to-long-term</em> opportunity is ideal for professionals who excel in managing payroll operations, administering employee benefits, and ensuring compliance with regulatory requirements. The ideal candidate will be detail-oriented, organized, and dedicated to delivering top-quality service to employees.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Accurately process biweekly payroll, collaborating with Finance and HR teams.</li><li>Maintain and update payroll records, including earnings, deductions, and tax information.</li><li>Resolve employee queries related to pay, timekeeping, and deductions with clarity and professionalism.</li><li>Handle payroll adjustments, corrections, and off-cycle payments as needed.</li><li>Reconcile payroll reports and support audits and compliance filings.</li><li>Administer benefits programs including medical, dental, vision, life insurance, disability, and retirement plans.</li><li>Oversee enrollments, benefits changes, and terminations, ensuring accuracy across systems.</li><li>Assist with annual open enrollment processes, including communication and vendor coordination.</li><li>Ensure federal, state, and local compliance with all payroll and benefits regulations.</li><li>Collaborate effectively with HR and Finance teams to optimize payroll and benefits processes.</li></ul>
<p>We are seeking a Senior Performance Marketing Manager who a direct-to-consumer (DTC) brand in the Greater Pittsburgh area. In this role, you will own performance marketing, taking responsibility for paid growth and drive EBITA. This is a hands on role, building campaigns from the ground up with support of a creative team. Candidates must have CPG industry experience, selling direct to consumer with expertise driving online sales. Candidates must be commutable 5 days per week.</p><p><br></p><p>Responsibilities:</p><p><br></p><ul><li>Owning Meta ads (primary growth driver), Google Shopping, Google Search, PMAX, YouTube ads (prospecting + retargeting), Retargeting across channels (site visitors, engagers, email lists), Amazon PPC + DSP strategy (in partnership with our Amazon lead) , TikTok ads and coordination with TikTok Shop affiliates, and Performance management of influencer/affiliate programs (CAC-positive focus)</li><li>Own strategy, execution and account rebuilds</li><li>Build a UGC and ad creative pipeline for Meta/YouTube/TikTok</li><li>Set performance targets and own Email & SMS lifecycle strategy (Klaviyo)</li><li>Daily/weekly reporting across all paid channels</li><li>Own A/B testing roadmap for performance pages</li><li>Experienced working in Shopify</li><li>Manage budgets upwards of $150-200K per month in spend</li></ul>
We are looking for a skilled Security Network Engineer to join our team in Beachwood, Ohio. This role involves managing network infrastructure, ensuring compliance with cybersecurity regulations, and strengthening overall security postures. The ideal candidate will bring a strong understanding of compliance frameworks and a passion for creating secure and efficient IT environments.<br><br>Responsibilities:<br>• Develop, implement, and maintain cybersecurity policies and procedures in alignment with NIST 800-171 and other relevant frameworks.<br>• Perform regular internal security assessments, address compliance gaps, and oversee remediation efforts.<br>• Configure, monitor, and maintain network systems, including firewalls, switches, and VPNs, to ensure optimal performance and security.<br>• Manage endpoint security, patching processes, and backup solutions to protect critical systems.<br>• Provide technical support to clients, ensuring compliance with security best practices and clear communication of complex issues.<br>• Collaborate with external auditors and consultants to prepare for cybersecurity assessments and audits.<br>• Maintain and update documentation for security controls, policies, and IT procedures.<br>• Monitor and troubleshoot network performance, resolving connectivity issues efficiently.<br>• Assist in the development of IT and cybersecurity policies, contributing to process improvements and operational efficiency.<br>• Stay informed about evolving cybersecurity regulations and industry standards to ensure compliance.
<p>We are seeking a dedicated Customer Service Representative to join our team in Richfield, Ohio. This contract-to-permanent position plays a critical role in ensuring seamless interactions with fleet contractors and carriers. The ideal candidate excels in fast-paced environments, is highly detail-oriented, and is committed to delivering outstanding customer service.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide attentive and professional communication to independent contractors and external carriers, promoting a positive interaction experience.</li><li>Address basic questions, concerns, and issues from contractors, resolving or escalating as necessary to ensure satisfactory outcomes.</li><li>Proactively monitor active shipments, identify potential disruptions, and take appropriate steps or communicate with customer service teams to ensure timely resolutions.</li><li>Accurately record all relevant contractor, driver, and carrier interactions in the freight management system for comprehensive documentation.</li><li>Manage multiple priorities and adapt to evolving demands in a dynamic work environment.</li><li>Effectively listen and respond to fleet needs to support operational goals.</li><li>Assist with other duties as assigned to help meet overall business objectives.</li></ul><p><br></p>
We are looking for an IT Technician to join our team in Mentor, Ohio, within the financial services industry. The ideal candidate will play a key role in ensuring the smooth operation of IT systems and providing technical support to end users. This position requires a proactive approach to troubleshooting and maintaining IT infrastructure, as well as collaborating with internal teams and external vendors.<br><br>Responsibilities:<br>• Provide technical support for financial applications, including troubleshooting and resolving issues with platforms such as Symitar and Synergy.<br>• Handle onboarding and offboarding processes for users, including hardware setup, account creation, and access configuration.<br>• Manage and resolve help desk tickets, documenting all actions and solutions accurately within the system.<br>• Maintain and update IT documentation, including system settings, troubleshooting procedures, and asset records.<br>• Diagnose and resolve basic network issues, such as Wi-Fi connectivity and LAN/WAN problems.<br>• Oversee IT hardware inventory, coordinating the deployment and recovery of assets as needed.<br>• Work closely with vendors to address technical challenges and escalate issues appropriately.<br>• Participate in IT projects, contributing to the implementation and upgrades of systems.<br>• Educate employees on IT policies, tools, and best practices to enhance their technical proficiency.
We are looking for an experienced Corporate Controller to join our team in Solon, Ohio. In this role, you will act as a trusted financial advisor, driving strategic initiatives while managing financial reporting and accounting processes. This position offers an opportunity to lead critical financial operations, ensuring compliance and accuracy to support organizational growth.<br><br>Responsibilities:<br>• Provide strategic financial guidance to executive leadership, supporting the achievement of corporate objectives.<br>• Oversee the monthly accounting close and reporting processes, ensuring data accuracy and timely delivery.<br>• Prepare and manage the Quarterly Report in accordance with credit agreement requirements.<br>• Analyze financial results and operational performance to identify areas for improvement and opportunities for growth.<br>• Ensure compliance with US GAAP and maintain adherence to established accounting policies.<br>• Enhance the quality and transparency of financial data while maintaining robust internal accounting controls.<br>• Administer and optimize the use of OneStream Financial Management and oversee system interfaces with SAP.<br>• Manage intricate accounting tasks, including revenue recognition, inventory valuation, goodwill, intangible assets, and tax accounting in collaboration with the Tax Director.<br>• Coordinate and lead external audits, acting as a primary point of contact with auditors and external partners.
<p>We are looking for a detail-oriented Payroll Clerk to join our team in Youngstown, Ohio. In this Contract to permanent position, you will play a vital role in managing payroll processes and ensuring employees are compensated accurately and on time. The ideal candidate will have strong organizational skills and experience with payroll systems and accounting functions.</p><p><br></p><p>Responsibilities:</p><p>• Process employee payroll accurately and on schedule, ensuring compliance with company policies and legal regulations.</p><p>• Utilize payroll software such as Paycom, ADP and Dayforce to manage payroll tasks efficiently.</p><p>• Maintain and update employee records related to compensation, benefits, and deductions.</p><p>• Collaborate with the accounting team to reconcile payroll accounts and ensure accurate financial reporting.</p><p>• Assist in auditing payroll data to identify and resolve discrepancies.</p><p>• Handle accounts payable tasks and ensure timely payments to vendors.</p><p>• Support benefit administration processes, including enrollment and updates.</p><p>• Generate reports on payroll activities and provide insights to management.</p><p>• Stay current on payroll regulations and best practices to adapt processes as needed.</p>
<p><strong>Position Overview:</strong></p><p>Robert Half is seeking an experienced <strong>Account Manager</strong> to join our client’s team on a <strong>long-term contract basis</strong> located in Norton, Ohio. In this role, the Account Manager will manage a portfolio of customer accounts, ensuring the seamless <strong>coordination and scheduling</strong> of services and inspections. Success in this role requires <strong>exceptional organizational skills</strong>, <strong>strong communication abilities</strong>, and a proactive approach to delivering a positive customer experience.</p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Coordination and Scheduling:</strong> Organize service appointments and inspections for assigned customer accounts, ensuring timely delivery.</li><li><strong>Customer Service:</strong> Manage high volumes of inbound calls, providing professional and efficient responses to customer inquiries.</li><li><strong>Cross-Departmental Collaboration:</strong> Work closely with internal teams such as service, payroll, accounts payable, and accounts receivable to align processes and ensure a smooth workflow.</li><li><strong>Data Management:</strong> Maintain accurate and up-to-date tracking reports utilizing Excel daily.</li><li><strong>Client Relationship Management:</strong> Build and maintain strong relationships with customers, ensuring satisfaction and long-term account performance.</li><li><strong>Progress Monitoring:</strong> Track the status of services and inspections, communicate updates to customers, and relay relevant information to internal teams.</li><li><strong>Operational Support:</strong> Address outstanding tasks, resolve customer or process-related issues efficiently, and support broader department operations.</li><li><strong>Team Growth Adaptation:</strong> Assist in scaling workloads and operations to accommodate increased customer demands.</li><li><strong>Reporting and Documentation:</strong> Prepare necessary reports and documentation for account reviews and audits as required.</li><li><strong>Performance Strategy:</strong> Participate in team meetings with supervisors and managers, presenting insights and strategies to improve account processes and performance.</li></ul>
