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11 results for Client Service Representative in Woodbridge, NJ

Customer Service Representative
  • Newark, NJ
  • onsite
  • Temporary / Contract
  • 16 - 18 USD / Hourly
  • We are looking for a dedicated Customer Service Representative to join our team in Newark, New Jersey. In this long-term contract role, you will serve as the first point of contact for customers, ensuring their inquiries are handled efficiently and professionally. This position requires excellent communication skills and a strong ability to manage customer interactions effectively.<br><br>Responsibilities:<br>• Handle inbound and outbound calls with professionalism and empathy, addressing customer inquiries and concerns.<br>• Process orders accurately and efficiently, ensuring all details are captured correctly.<br>• Maintain detailed records of customer interactions and transactions in the system.<br>• Resolve customer issues promptly, coordinating with internal teams when necessary.<br>• Provide clear and accurate information about products, services, and company policies.<br>• Strive to exceed customer satisfaction standards by offering exceptional service.<br>• Follow established procedures and guidelines for call center operations.<br>• Monitor and manage multiple customer accounts simultaneously.<br>• Identify opportunities to improve service processes and share feedback with management.
  • 2026-05-14T00:00:00Z
Customer Service Representative
  • Northvale, NJ
  • onsite
  • Temporary to Hire
  • 23.75 - 27.5 USD / Hourly
  • We are looking for a Customer Service Representative to support daily service operations for a high-tech electronics organization in Rockleigh, New Jersey. This contract opportunity with permanent potential is ideal for someone who enjoys keeping customer information organized, responding to service-related questions, and helping internal teams stay aligned. The person in this role will contribute to a responsive customer experience by managing administrative service tasks, coordinating communications, and ensuring inquiries are directed efficiently.<br><br>Responsibilities:<br>• Enter and update order details, customer account information, and service-related records with accuracy and attention to detail.<br>• Share repair estimate information with customers and help coordinate timely follow-up communication.<br>• Provide customers with status updates on service matters and route requests to the appropriate internal contact when additional support is needed.<br>• Maintain inventory of office materials used by the customer service team and arrange replenishment as necessary.<br>• Review incoming fax communications and distribute documents to the correct individuals or departments.<br>• Support day-to-day administrative activities that help the customer service function operate smoothly.<br>• Respond to customer questions professionally while helping resolve issues or escalating more complex concerns appropriately.
  • 2026-05-19T00:00:00Z
Customer Service Representative
  • Cedar Knolls, NJ
  • onsite
  • Temporary to Hire
  • 23.75 - 27.5 USD / Hourly
  • <p>We are looking for a Customer Service Representative to support billing, account administration, and customer communications for a water services operation in Northern NJ. This contract opportunity with permanent potential is ideal for someone who combines strong service instincts with careful attention to detail in a fast-paced environment. The person in this role will help maintain accurate customer records, address billing concerns, and assist with operational tasks that support reliable service delivery.</p><p><br></p><p>Responsibilities:</p><p>• Manage billing data for assigned accounts, keeping customer records current, complete, and accurate across finance and service systems.</p><p>• Respond to customer questions by phone and other channels, providing clear guidance on invoices, account activity, and service-related matters.</p><p>• Create, update, and maintain customer accounts within billing and financial applications while ensuring information is entered correctly.</p><p>• Investigate discrepancies in billing or service records, determine root causes, and take appropriate action to resolve issues independently.</p><p>• Process a large volume of account and transaction activity with a high degree of precision and consistent follow-through.</p><p>• Prepare and distribute customer notices, including delivering door tag communications at service locations when required.</p><p>• Support finance-related software administration, including customer information and meter management tools used for daily operations.</p><p>• Assist with bill generation, distribution activities, vendor coordination, inventory tracking, calibration scheduling, meter reads, and related recordkeeping.</p><p>• Participate in standby coverage and emergency response as needed, including availability for evenings, weekends, holidays, and outdoor assignments.</p>
  • 2026-05-19T00:00:00Z
Customer Service Representative
  • Little Falls, NJ
  • onsite
  • Temporary to Hire
  • 20.9 - 24.2 USD / Hourly
  • <p>We are looking for a Customer Service Representative to support daily customer interactions for a manufacturing organization near Clifton, NJ. This contract opportunity with potential for a long-term role is ideal for someone who enjoys balancing phone communication, order coordination, and accurate recordkeeping in a fast-paced environment. The person in this role will help customers stay informed about their orders, resolve delivery-related concerns, and work closely with shipping partners to ensure a smooth service experience.</p><p><br></p><p>Responsibilities:</p><p>• Respond to customer inquiries by phone and email, providing timely and attentive support throughout the order lifecycle.</p><p>• Review and document product damage claims, gather relevant details, and help move reported issues toward resolution.</p><p>• Monitor shipment activity and share delivery updates with customers using available tracking information.</p><p>• Enter and manage customer orders accurately while confirming product availability and inventory details.</p><p>• Communicate with shipping carriers and other logistics partners to address delivery questions and exceptions.</p><p>• Maintain organized customer records and service notes through consistent data entry and follow-up.</p><p>• Handle a steady daily call volume while balancing weekly order management responsibilities and competing priorities.</p><p>• Apply company service guidelines when responding to requests, concerns, and order-related questions.</p>
  • 2026-05-19T00:00:00Z
Customer Service Representative
  • Lyndhurst, NJ
  • onsite
  • Temporary / Contract
  • 16.625 - 19.25 USD / Hourly
  • <p>We are looking for a Customer Service Representative to support order processing, customer communication, and documentation accuracy for a Contract position based in Fairfield, New Jersey. This role focuses on delivering responsive service while coordinating with internal teams to ensure orders, inventory details, and shipment information are handled efficiently. The ideal candidate is organized, detail-oriented, and comfortable managing customer inquiries, order entry, and billing-related tasks in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Manage incoming customer orders by reviewing details, confirming product availability, and entering information accurately into business systems.</p><p>• Communicate with customers regarding order progress, expected delivery timing, freight costs, and account-related considerations.</p><p>• Coordinate closely with warehouse and operations staff to support timely fulfillment and maintain alignment on inventory status.</p><p>• Prepare shipping paperwork, including freight quotes and bills of lading, for outbound deliveries.</p><p>• Handle claims related to damaged shipments and follow through on documentation needed for resolution.</p><p>• Generate sales orders, invoices, and credit memos while maintaining accurate transaction records.</p><p>• Organize customer, inventory, and order documentation through structured digital filing and cloud-based record storage.</p><p>• Respond promptly and professionally to purchase orders, inbound messages, and requests for current inventory information.</p>
  • 2026-05-15T00:00:00Z
Customer Service Representative
  • Rockaway, NJ
  • onsite
  • Permanent / Full Time
  • 20 - 25 USD / Hourly
  • <p>A busy company in the Rockaway area is seeking a Customer Service Representative to join their growing company. This Customer Service Representative will get the chance to join a dynamic team that works well with each other and offers work schedule flexibility. This Customer Service Representative role involves managing client relationships, addressing inquiries, and ensuring a seamless customer experience. The ideal Customer Service Representative will excel in communication, problem-solving, and attention to detail while supporting various internal teams to deliver exceptional service. Other responsibilities of this Customer Service Representative will include but not be limited to:</p><p><br></p><p><strong><u>Customer Service Representative Responsibilities:</u></strong></p><p>• Respond promptly to customer inquiries regarding products, services, and delivery schedules.</p><p>• Process orders, invoices, and payments accurately while maintaining detailed records.</p><p>• Investigate and resolve customer issues by identifying solutions and coordinating with relevant teams.</p><p>• Update and manage customer account information to ensure accuracy and completeness.</p><p>• Provide administrative assistance to the sales department to support their operations.</p><p>• Collaborate with logistics, finance, and technical teams to ensure smooth order fulfillment.</p><p>• Handle inbound and outbound calls to address customer concerns and provide solutions.</p><p>• Monitor customer feedback and contribute to service improvement initiatives.</p><p>• Ensure compliance with company policies while addressing client needs effectively.</p><p><br></p><p>This Customer Service Representative position is paying between $20.00 and $25.00 per hour depending on experience. If interested in this Customer Service Representative role, appy today!</p>
  • 2026-04-28T00:00:00Z
Customer Service Agent
  • New York, NY
  • onsite
  • Temporary to Hire
  • 21.85 - 25.3 USD / Hourly
  • <p>We are looking for a <strong>Spanish Speaking</strong> Customer Service Agent to support a mission-driven non-profit organization in New York, New York. This Contract to permanent opportunity is ideal for someone who enjoys helping others, communicating clearly, and providing dependable service across phone and email channels. The person in this role will handle registration-related questions, guide callers to the appropriate resources, and maintain accurate records while delivering a courteous and welcoming experience.</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming customer questions related to registrations, general services, and routine support needs.</p><p>• Direct callers to the appropriate call center team or department when issues require additional assistance.</p><p>• Provide timely and courteous support through phone and email while maintaining a positive customer experience.</p><p>• Enter and update customer information accurately in internal records and tracking systems.</p><p>• Assist with order entry, appointment scheduling, and other service-related administrative tasks as needed.</p><p>• Document interactions clearly to ensure follow-up actions and customer requests are properly recorded.</p><p>• Use Microsoft Office tools, including Word and Excel, to manage information and support daily customer service activities.</p>
  • 2026-05-20T00:00:00Z
Call Center Representative
  • Woodbridge, NJ
  • onsite
  • Temporary / Contract
  • 18 - 19.5 USD / Hourly
  • We are looking for a Customer Service Representative to join a growing team in New Jersey. This is a Long-term Contract position that requires working fully onsite in a structured office setting. The person in this role will connect with candidates by phone, evaluate their qualifications and availability, and provide a positive, service-focused experience throughout each interaction.<br><br>Responsibilities:<br>• Reach out to prospective candidates by phone to conduct initial conversations and gather key information<br>• Assess scheduling flexibility, interest level, and overall fit based on established hiring criteria<br>• Review candidate backgrounds and verify credentials to support effective qualification decisions<br>• Handle inbound and outbound calls effectively while maintaining a courteous and helpful approach<br>• Enter and update candidate details accurately in tracking systems and related records<br>• Provide clear information, answer questions, and ensure a smooth experience during the pre-screening process
  • 2026-05-19T00:00:00Z
Customer Exchange Representative
  • Brick, NJ
  • onsite
  • Permanent / Full Time
  • 55000 - 75000 USD / Yearly
  • <p>Benefits:</p><ul><li>medical</li><li>dental</li><li>vision</li><li>401k</li><li>paid time off</li><li>paid holidays</li></ul><p><strong>Responsibilities:</strong></p><ul><li>Coordinate all phases of complex financial transactions from initiation through completion</li><li>Serve as the primary point of contact for clients, ensuring a high level of service and responsiveness throughout the process</li><li>Manage client accounts, including tracking timelines, overseeing fund transfers, and coordinating with third parties</li><li>Maintain accurate records and ensure all activities meet compliance and regulatory requirements</li></ul><p><br></p>
  • 2026-05-12T00:00:00Z
Call Center Specialist
  • Union, NJ
  • onsite
  • Temporary to Hire
  • 19 - 20 USD / Hourly
  • We are looking for a Call Center Specialist to join a busy customer support team in Union, New Jersey. This Contract to permanent opportunity is ideal for someone who thrives in a fast-moving call center setting and can manage a high volume of inbound inquiries with accuracy and care. In this role, you will support customers, field technicians, and internal teams while helping keep service operations organized and responsive.<br><br>Responsibilities:<br>• Respond to a high daily volume of inbound calls from customers and service technicians, delivering timely and detail-focused assistance.<br>• Document service requests thoroughly by creating work orders and entering complete, accurate details into company systems.<br>• Finalize completed jobs by reviewing and closing work orders while maintaining strong attention to detail.<br>• Distribute service assignments to technicians each day after schedules have been confirmed by dispatch.<br>• Adjust technician workloads by removing, reassigning, or rescheduling service calls when priorities change.<br>• Review equipment and service history to gather background information that supports troubleshooting and issue resolution.<br>• Coordinate with field technicians to provide updates, answer questions, and help resolve service concerns remotely.<br>• Work closely with sales and installation teams to address service-related matters and maintain clear communication across departments.<br>• Process customer refunds through approved payment platforms in accordance with company procedures.
  • 2026-05-19T00:00:00Z
Customer Service Specialist & Charge Back Analyst
  • Long Island City, NY
  • onsite
  • Temporary to Hire
  • 28.5 - 30 USD / Hourly
  • We are looking for a detail-oriented individual to join our team in Long Island City, New York as a Customer Service Specialist &amp; Charge Back Analyst. This Contract to permanent position combines dispute resolution, customer support, and data analysis, making it ideal for someone who can manage a high volume of credit card chargebacks while also assisting in a fast-moving service environment. The role offers the opportunity to contribute to stronger workflows, support day-to-day customer interactions, and work closely with cross-functional teams to improve operational effectiveness.<br><br>Responsibilities:<br>• Oversee the full lifecycle of credit card disputes, from intake through resolution, using internal platforms and card network portals.<br>• Create well-supported rebuttal packages by gathering records, organizing evidence, and preparing clear documentation for submission.<br>• Review chargeback activity and service data in Excel to identify patterns, measure performance, and produce useful reports or visual summaries.<br>• Deliver responsive customer support in a busy in-person setting, helping resolve questions and service-related issues efficiently.<br>• Assist with front-facing service tasks as needed while balancing analytical and operational responsibilities behind the scenes.<br>• Recommend and help implement better procedures, reference materials, and standard operating practices to strengthen the chargeback function.<br>• Partner with finance and customer service colleagues to ensure accurate handling of disputes and a smooth customer experience.<br>• Manage a substantial monthly dispute workload while maintaining accuracy, timeliness, and consistency.
  • 2026-05-19T00:00:00Z