We are looking for a dedicated Customer Service Representative to join our team in Little Ferry, New Jersey. In this contract role, you will play a crucial part in providing exceptional support to our clients while ensuring seamless coordination across departments. This position offers an excellent opportunity to contribute to the aerospace industry while honing your customer service and administrative skills.<br><br>Responsibilities:<br>• Foster a welcoming and detail-oriented environment for clients conducting business.<br>• Coordinate communications between departments to ensure timely delivery of spare parts.<br>• Process customer requests for quotes and convert them into sales orders as needed.<br>• Investigate and resolve customer concerns by utilizing organizational resources.<br>• Provide clients with updates on shipping details and follow up as required.<br>• Maintain and update customer interactions and records within the Siebel database.<br>• Generate and process reports as assigned.<br>• Assist clients in obtaining details about services offered by other departments or external vendors.<br>• Perform administrative tasks assigned by management to support business operations.<br>• Take on additional duties as needed to meet organizational goals.
<p>We are looking for a dedicated Customer Service Representative to join our team in the Metuchen, New Jersey area. In this role, you will act as a knowledgeable resource for customers, providing expert support and solutions related to our products and services. This position offers an opportunity to engage with customers and contribute to the ongoing success of our company.</p><p><br></p><p>Responsibilities:</p><p>• Provide technical support and resolve product-related issues, including warranty claims and return authorization processes.</p><p>• Identify opportunities for additional revenue through upselling and promotional marketing initiatives.</p><p>• Utilize multiple software platforms, such as Navision and ZenDesk, to manage order entry and document customer interactions.</p><p>• Maintain organized records and documentation in compliance with company procedures.</p><p>• Collaborate with shipping and production teams to ensure timely delivery of products.</p><p>• Support the Customer Service Manager by creating written materials, responses, and knowledge-based documentation as needed.</p><p>• Handle customer interactions with professionalism and maintain positive relationships with coworkers.</p><p>• Offer suggestions to enhance departmental processes and improve overall efficiency.</p>
We are looking for a dedicated Customer Service Representative to join our team in Brooklyn, New York. In this long-term contract position, you will play a vital role in providing exceptional support to clients while maintaining a high standard of professionalism. This is an excellent opportunity to contribute to a nonprofit organization dedicated to making a meaningful impact.<br><br>Responsibilities:<br>• Respond to customer inquiries via phone, email, or in person with clarity and professionalism.<br>• Resolve customer issues efficiently, ensuring satisfaction and timely follow-up.<br>• Maintain accurate records of interactions and transactions using internal systems.<br>• Collaborate with team members to improve processes and enhance the customer experience.<br>• Provide detailed information about services, policies, and procedures to clients.<br>• Handle escalated issues with tact and ensure they are resolved appropriately.<br>• Assist in the preparation of reports and data analysis as required.<br>• Stay updated on organizational changes and services to provide accurate information.<br>• Use Office tools to manage documentation and communication effectively.
<p>We are looking for a dedicated Customer Service Representative to join a team in the Wall, New Jersey area. In this contract role, you will play a vital part in ensuring smooth communication between our customers, sales teams, and operations. If you thrive in a dynamic environment and enjoy wearing multiple hats, this position offers an excellent opportunity to contribute to a growing organization.</p><p><br></p><p>Responsibilities:</p><p>• Process customer orders with accuracy and efficiency, including extensive data entry and order tracking.</p><p>• Communicate with sales representatives to provide timely updates on product delivery timelines and supply chain status.</p><p>• Respond to customer inquiries via inbound and outbound calls, ensuring a high level of service and professionalism.</p><p>• Collaborate closely with sales and operations teams to address customer needs and resolve issues.</p><p>• Utilize logistics software, including training on NetSuite Softdeon, to manage order processing and tracking.</p><p>• Assist end users and direct customers, ensuring their product-related questions and concerns are resolved effectively.</p><p>• Maintain detailed records of customer interactions and order statuses for seamless communication.</p><p>• Proactively identify and ask the right questions to ensure clarity and efficiency in all customer interactions.</p><p>• Support ongoing improvements in customer service processes to enhance overall satisfaction.</p>
<p>We are looking for a dedicated Customer Service Representative to join our team in the Metuchen, New Jersey. In this role, you will serve as the primary point of contact for customers, ensuring their inquiries are resolved efficiently and with attention to detail. If you thrive in a fast-paced environment and enjoy building relationships while solving problems, this position is perfect for you.</p><p><br></p><p>Responsibilities:</p><p>• Resolve customer inquiries by troubleshooting product issues and processing warranty claims and return authorizations.</p><p>• Identify opportunities to boost revenue through up-selling and promoting marketing campaigns.</p><p>• Utilize various software platforms, including Navision and ZenDesk, for order entry and customer documentation.</p><p>• Maintain accurate records and documentation in compliance with company procedures.</p><p>• Coordinate with shipping and production teams to ensure timely delivery of products.</p><p>• Assist the Customer Service Manager by preparing written documentation and knowledge-based materials.</p><p>• Maintain a focused and attentive demeanor during interactions with customers and team members.</p><p>• Provide constructive suggestions to improve department processes and efficiency.</p>
<p>We are looking for a success-driven Customer Service Representative to join our team in the Metuchen, New Jersey area. In this role, you will act as the primary point of contact for customer inquiries and technical support, ensuring a seamless experience for clients. This position provides an excellent opportunity to grow within the Marketing/PR industry while working with a dynamic and dedicated team.</p><p><br></p><p>Responsibilities:</p><p>• Address customer inquiries and resolve product-related issues, including warranty claims and return authorizations.</p><p>• Identify opportunities to drive additional revenue through upselling and promotional initiatives.</p><p>• Utilize various software platforms, such as Navision and ZenDesk, to manage order entries and maintain customer records.</p><p>• Ensure accurate documentation and organization of records as per company protocols.</p><p>• Coordinate with shipping and production teams to ensure timely and efficient delivery of products.</p><p>• Assist the Customer Service Manager with drafting written resources and response materials.</p><p>• Maintain professionalism and a positive attitude during customer and team interactions.</p><p>• Propose ideas to improve departmental processes and enhance customer experience.</p>
<p>Basic Function: A Teller/Customer Service Representative is accountable for processing all our </p><p>client transactions as well as providing them with excellent customer service. Making sure </p><p>clients are pleased with the services provided is one of the most important aspects of this </p><p>position.</p><p>. Principal Responsibilities:</p><p>• Create a welcoming environment for all clients.</p><p>• Assisting customers with processing transactions, such as deposits, withdrawals, or </p><p>payments, resolving complaints or account discrepancies, and answering questions.</p><p>• Informing customers about bank products and services.</p><p>• Maintain a balanced cash drawer daily and provide proof (using tapes) that all </p><p>transactions match those on your Teller Desktop System.</p><p>• Verifying client transactions, including wires, checks, transfers, and ach.</p><p>• Handling currency, transactions, and confidential information in a responsible manner.</p><p>• Accurately and swiftly process deposits, withdrawals, transfers, and wire transfers.</p><p>• Keep records of Bank Checks sold and maintain file with OFAC search results for payee.</p><p>• Respond to emails from clients in a timely manner and see that their request has been </p><p>processed to their likeness as long as bank policies and procedures were followed.</p><p>• Ordering new debit cards for clients when they expired was lost or stolen.</p><p>• Answering incoming phone calls.</p><p>• Facilitate the opening of new accounts, including the ordering of checks and debit cards.</p><p>• Buy and sell currency from the vault as necessary, ensuring that teller drawer cash limits </p><p>are not exceeded.</p><p>• Open consumer accounts.</p><p>• Comply with all department Security, company policies, procedures, and regulations.</p><p><br></p>
We are looking for a dedicated Customer Service Representative to join our team in Somerset, New Jersey. In this long-term contract role, you will be responsible for delivering exceptional support to both internal and external customers, ensuring smooth order processing and fulfillment. If you excel in communication, organization, and problem-solving, this position offers a fantastic opportunity to make a meaningful impact.<br><br>Responsibilities:<br>• Respond promptly to customer inquiries via phone, email, or other communication channels.<br>• Process customer orders accurately, ensuring all details are captured and addressed.<br>• Handle account management tasks, including updating customer information and resolving discrepancies.<br>• Act as a liaison between customers and internal teams to ensure timely order fulfillment.<br>• Address and resolve customer issues, providing solutions and maintaining satisfaction.<br>• Maintain detailed records of customer interactions and transactions using Excel and other tools.<br>• Collaborate with team members to improve processes and enhance service delivery.<br>• Utilize Outlook and Word to manage communications and documentation effectively.<br>• Monitor and follow up on order statuses to ensure timely delivery.<br>• Stay updated on company policies and procedures to provide accurate information to customers.
We are looking for a dedicated Customer Service Representative to join our team on a contract basis in New York, New York. In this role, you will handle inbound and outbound calls, assist with order entry, and deliver exceptional service to our customers. If you excel in a call center environment and thrive on building positive customer relationships, we encourage you to apply.<br><br>Responsibilities:<br>• Respond promptly to inbound customer inquiries via phone, ensuring a positive and attentive experience.<br>• Make outbound calls to address customer concerns and follow up on service requests.<br>• Accurately input customer orders and data into the system, maintaining high attention to detail.<br>• Resolve customer issues and complaints with empathy and efficiency.<br>• Collaborate with team members to ensure seamless service delivery and resolution of complex cases.<br>• Provide customers with detailed information about products, services, and company policies.<br>• Maintain up-to-date knowledge of company offerings to address customer inquiries effectively.<br>• Log and track customer interactions to ensure accurate documentation and reporting.<br>• Adhere to established call center protocols and performance standards.<br>• Identify opportunities to improve customer satisfaction and suggest process enhancements.
We are looking for an experienced Customer Service Representative to join our team in Woodbury, New York. In this long-term contract position, you will play a key role in ensuring customer satisfaction by managing orders, coordinating shipments, and resolving inquiries with professionalism. This is an excellent opportunity for someone with strong organizational skills and a customer-focused mindset.<br><br>Responsibilities:<br>• Accurately enter customer orders into NetSuite and spreadsheets, ensuring all details such as quantities, pricing, and sales representatives are correct.<br>• Coordinate special delivery requirements with production and shipping teams to meet customer expectations.<br>• Arrange weekly shipments by obtaining freight quotes and selecting the most cost-effective carriers.<br>• Communicate effectively with internal sales and production teams to address order adjustments and updates.<br>• Monitor pending orders, track shipments, and collect necessary documentation for invoicing purposes.<br>• Gain a comprehensive understanding of products to offer suitable substitutions for back-ordered items.<br>• Address and resolve customer inquiries and issues promptly, escalating complex matters to the appropriate team members.<br>• Set up new customer accounts in NetSuite, ensuring accuracy and completeness of information.
Robert Half is assisting a healthcare organization in seeking a highly organized and detail-oriented ED Registrar for a long-term temporary assignment. The successful candidate will serve as the primary point of contact for patients, visitors, and medical staff in the emergency room, providing exemplary customer service while ensuring accurate recording and management of patient information.<br><br>The schedule for this position is:<br>Wk1 Sun, Tue, Wed, Th, Fr 4.30p-1a<br>Wk 2 Mon, Tue, Th, Fri, Sat, 4.30p-1a<br><br><br><br>Key Responsibilities:<br><br>Patient Registration: Collect, verify, and record patient information at registration to ensure all data is accurately documented in the system <br>Insurance Verification: Confirm patient insurance coverage and enter details into the system, ensuring compliance with policies and procedures <br>Customer Service: Provide prompt, courteous assistance to patients and visitors, addressing inquiries and concerns with professionalism and empathy <br>Coordination with Medical Staff: Collaborate with emergency room physicians and nurses to ensure smooth patient admission and communication during critical situations.<br>Document Management: Maintain compliance with HIPAA standards while handling sensitive patient information, ensuring all forms are completed and filed properly <br>Payment Processing: Process payments for services and provide receipts where needed, including collecting co-pays where applicable.<br><br>Previous experience in a healthcare setting, particularly in patient registration or administrative roles, is strongly preferred.<br>Proficiency with hospital information systems and software such as Epic or Cerner is a plus.<br>Ability to handle fast-paced, high-stress situations with efficiency while maintaining a calm demeanor.<br>Excellent verbal and written communication skills.<br>Strong attention to detail and organizational skills.<br>Knowledge of medical terminology and insurance processes is preferred.<br>Must be able to adapt and be reliable in a dynamic environment. For immediate consideration please call Christine at 215-244-1870, or send your updated resume to Christine at Christine.MacMahon@RobertHalf com Thank you!
We are looking for a dedicated Bilingual Spanish/English Loyalty Services Representative to join our team in Jersey City, New Jersey. As part of this long-term contract position, you will play a key role in providing exceptional service to policyholders and customers. This role involves handling inbound and outbound calls, addressing inquiries, resolving issues, and supporting retention efforts.<br><br>Responsibilities:<br>• Respond to customer inquiries and service requests via inbound and outbound calls, ensuring timely and accurate resolutions.<br>• Assist policyholders in understanding the benefits of their insurance products to support retention and minimize cancellations.<br>• Handle the collection of both current and overdue premiums, ensuring compliance with company standards.<br>• Manage various call domains, including claims intake, policy administration, billing, and agent support, as needed.<br>• Enter and maintain accurate data across multiple applications while adhering to established procedures.<br>• Provide clear guidance and set expectations for policyholders regarding their insurance policies.<br>• Consistently meet or exceed departmental performance metrics, such as call quality, average handle time, and other KPIs.<br>• Collaborate with leadership to support process improvements and share feedback for enhancing customer service.<br>• Demonstrate the organization’s values and traits while performing duties and addressing customer needs.<br>• Adapt to various shifts and schedules as required to meet operational demands.
We are looking for a dedicated Customer Service Associate to join our team in Jersey City, New Jersey. In this role, you will play a key part in ensuring exceptional customer experiences by addressing inquiries, resolving issues, and fostering positive client relationships. This is a long-term contract position, offering an excellent opportunity to grow within the gambling industry.<br><br>Responsibilities:<br>• Respond to customer inquiries promptly through various communication channels, such as phone, email, and chat.<br>• Resolve customer complaints effectively while maintaining a detail-oriented and empathetic demeanor.<br>• Utilize CRM systems to manage customer data and track interactions for seamless service.<br>• Build and nurture strong client relationships to enhance customer satisfaction and loyalty.<br>• Collaborate with internal teams to address complex issues and ensure timely resolution.<br>• Provide detailed information about products and services, ensuring customers are well-informed.<br>• Monitor and analyze customer feedback to identify areas for service improvement.<br>• Maintain accurate records of customer interactions and ensure compliance with company policies.<br>• Assist in creating and implementing strategies to improve overall customer experience.<br>• Stay updated on industry trends to deliver informed and relevant support.
<p>Robert Half is recruiting for a <strong>Content Migration Strategist </strong>to join the HR Employee Experiences team at a leading global financial services organization. This role will focus on <strong>content migration</strong> from SharePoint to <strong>ServiceNow</strong>, along with auditing, refining, and creating digital content that improves employee self-service experiences. You’ll use your skills in <strong>UX</strong>, <strong>information architecture</strong>, and <strong>microcopy</strong> to make content clear, findable, and actionable for internal audiences, including employees and customer service representatives.</p><p><br></p><p>This is a <strong>high-volume, execution-focused role</strong> that requires strong attention to detail, the ability to work independently, and proven experience in content design within regulated industries.</p><p><br></p><p><strong>Content Strategist – HR Employee Experiences</strong></p><p><strong>Location:</strong> Newark, DE; Jersey City, NJ; or Columbus, OH (5 days onsite)</p><p><strong>Contract Duration:</strong> 1 year, with potential to extend or convert to full-time</p><p><strong>Hours:</strong> 40 hours/week</p><p><strong>Pay:</strong> $40-45/hour</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Lead the <strong>migration</strong> of HR content from SharePoint to <strong>ServiceNow</strong>, ensuring accuracy, consistency, and alignment with <strong>UX</strong> and <strong>information architecture</strong> best practices.</li><li>Perform a comprehensive <strong>content audit</strong> to identify outdated, redundant, or unclear information and recommend improvements.</li><li>Write, edit, and publish <strong>microcopy</strong> and long-form content that supports employee self-service, chatbot training, and search engine optimization for internal platforms.</li><li>Organize content logically within the <strong>information architecture</strong> to improve findability and navigation.</li><li>Collaborate with product subject matter experts to review, approve, and publish updated content.</li><li>Manage multiple content requests and projects simultaneously while meeting tight deadlines.</li><li>Maintain and refresh evergreen content on topics such as benefits, compensation, and career development.</li><li>Ensure all content meets brand guidelines, compliance requirements, and accessibility standards.</li></ul>
We are looking for a dedicated Customer Experience Specialist to join our team in Elmwood Park, New Jersey. In this long-term contract role, you will play a vital part in enhancing customer satisfaction and operational efficiency. This position offers an exciting opportunity to contribute to the success of our organization through data management, reporting, and collaboration.<br><br>Responsibilities:<br>• Maintain and update organizational systems to ensure accurate and reliable data within the database.<br>• Support the Client Experience team throughout the entire life cycle of work orders, including creation, management, and post-service activities.<br>• Partner with Field Team Leads to monitor work orders in their post-service phase, aiming to streamline the resolution process.<br>• Create and analyze detailed reports to uncover trends in customer behavior, feedback, sales performance, and operational metrics.<br>• Utilize findings from reports to identify areas for improvement and recommend actionable strategies.<br>• Facilitate effective communication via email correspondence to address client inquiries and concerns.<br>• Manage and oversee CRM activities, ensuring data integrity and streamlined workflows.<br>• Provide administrative assistance to support team operations and improve overall efficiency.<br>• Leverage Microsoft Excel to organize, analyze, and present data effectively.
<p>We are looking for a dynamic Account Executive/Sales Representative to join our team in the Eatontown, New Jersey area. This role focuses on driving business growth by identifying new opportunities and nurturing relationships within the logistics, 3PL, and warehousing sectors. The ideal candidate will possess strong sales expertise, industry knowledge, and the ability to work both independently and collaboratively with the sales team.</p><p><br></p><p>Responsibilities:</p><p>• Identify and pursue new business opportunities in the B2B logistics, 3PL, and warehousing markets.</p><p>• Build and sustain long-term relationships with existing clients to ensure satisfaction and repeat business.</p><p>• Deliver engaging sales presentations and product demonstrations tailored to client needs.</p><p>• Conduct market research to stay updated on industry trends, competitor activities, and emerging opportunities.</p><p>• Achieve or exceed sales quotas through effective pipeline management and deal closures.</p><p>• Represent the company at trade shows and networking events to promote services and generate leads.</p><p>• Create and present customized proposals and quotations for potential clients.</p><p>• Maintain detailed records of sales activities, customer interactions, and opportunities using company CRM systems.</p><p>• Collaborate with internal teams to ensure smooth service delivery and address client concerns effectively.</p>
<p>This long-term contract position is ideal for a detail-oriented individual who excels in managing customer accounts, coordinating workflows, and fostering resolution for customer inquiries. The role requires exceptional organizational skills and the ability to collaborate with stakeholders to deliver high-quality service.</p><p><br></p><p>Responsibilities:</p><p>• Oversee the management of customer accounts, ensuring accurate and timely handling of requests and complaints.</p><p>• Coordinate and prioritize daily tasks for the account management team to meet service level objectives.</p><p>• Monitor departmental metrics and workflow indicators, reporting on transaction volumes and progress.</p><p>• Prepare detailed reports and dashboards to provide insights into team performance and operational efficiency.</p><p>• Collaborate with vendors, stakeholders, and management to resolve complex customer issues effectively.</p><p>• Recommend improvements to business processes, metrics tracking, and team training programs.</p><p>• Handle escalated customer calls, billing inquiries, and claims resolution with professionalism.</p><p>• Support team operations by assisting with enrollment, invoicing, fulfillment, and other related tasks.</p><p>• Ensure compliance with organizational procedures while delivering exceptional customer support.</p>
We are looking for a meticulous Consumer Processor to join our team in Woodbridge, New Jersey. In this role, you will contribute to various administrative tasks and ensure the smooth processing of consumer applications. This is a long-term contract position offering an opportunity to work in a hybrid environment after completing initial training.<br><br>Responsibilities:<br>• Conduct thorough reviews of applications and credit reports to ensure accuracy and identify potential issues.<br>• Coordinate the ordering of appraisals, property searches, title policies, employment verifications, and tax transcripts.<br>• Establish and maintain effective relationships with mortgage representatives, branch staff, and department colleagues.<br>• Assist management with assigned tasks and special projects as needed.<br>• Utilize computer systems, including Encompass and Excel, to manage and track processing activities.<br>• Provide exceptional customer service and communication to ensure client satisfaction.<br>• Support team collaboration by sharing insights and assisting colleagues when required.<br>• Monitor and adhere to compliance standards and organizational guidelines throughout all processes.
<p>We are looking for a dedicated Accounts Receivable Clerk to join our team in West Babylon, New York. In this contract position, you will play a key role in managing customer accounts, performing credit evaluations, and handling collections processes. The ideal candidate will bring exceptional organizational skills, have an understanding of AGING reports, and</p><p>Responsibilities:</p><p>• Manage customer accounts by maintaining detailed and organized records of transactions and payments.</p><p>• Process collections activities, including contacting customers regarding overdue payments and resolving delinquencies.</p><p>• Coordinate with internal teams</p><p>• Post payments received and update credit files promptly and accurately. Experience not required)</p><p>• Operate office equipment to perform essential functions such as record maintenance and payment processing.</p><p>• Collaborate with sales and customer service teams to address client inquiries and resolve account issues.</p><p>• Ensure compliance with company policies and regulations related to loan administration and credit management</p><p><br></p><p>FULLY ON SITE POSITION IN FARMINGDALE, NY</p><p><br></p>
We are looking for an experienced Chief Marketing Officer (CMO) to lead and execute innovative marketing strategies for a growing B2C service company specializing in swimming pool services. This long-term contract position offers the opportunity to make a significant impact on customer acquisition, retention, and overall brand growth. Candidates must be located on the East Coast, as occasional travel within the tri-state area may be required.<br><br>Responsibilities:<br>• Develop and implement comprehensive digital and brand marketing strategies to drive customer acquisition and retention.<br>• Oversee top-of-funnel marketing efforts, including digital campaigns and direct mail initiatives, to attract new customers.<br>• Analyze customer feedback and survey data to enhance customer satisfaction and foster repeat business.<br>• Collaborate with general and regional managers to align marketing initiatives with business goals.<br>• Utilize field service software, such as ServiceTitan or similar platforms, to streamline marketing operations.<br>• Create and execute integrated marketing campaigns that align with the company’s growth objectives.<br>• Establish metrics to measure the effectiveness of marketing strategies and optimize performance.<br>• Partner with the IT department to ensure seamless integration of marketing tools and technologies.<br>• Travel occasionally within the tri-state area to meet with stakeholders and oversee regional marketing efforts.
<p>Robert Half is currently seeking a Loan Processor to join a dynamic team. The Loan Processor will focus on ensuring the seamless processing and closing of consumer loans while adhering to compliance regulations. </p><p><br></p><p>Responsibilities:</p><p>• Review loan applications and credit reports to verify accuracy and identify potential issues.</p><p>• Prepare and schedule loan closings by liaising with borrowers, settlement agents, and branch representatives.</p><p>• Ensure all closing documents comply with loan policies and state/federal regulations.</p><p>• Coordinate and manage property searches, appraisals, title policies, tax transcript verifications, and employment confirmations.</p><p>• Collaborate with underwriters, branch teams, and department staff to maintain effective communication and ensure smooth loan processing.</p><p>• Address inquiries from borrowers and stakeholders, providing exceptional customer service throughout the loan process.</p><p>• Support management with additional tasks and projects to enhance operational efficiency.</p>
We are looking for a detail-oriented Credit Analyst to join our team in Bristol, Pennsylvania. In this role, you will be responsible for managing accounts receivable, ensuring timely collection of past-due balances, and maintaining accurate financial records. The ideal candidate will possess strong analytical skills and the ability to collaborate effectively with cross-functional teams.<br><br>Responsibilities:<br>• Communicate with customers to secure payments for outstanding accounts receivable.<br>• Collaborate with sales, customer service, and distribution teams to facilitate timely customer shipments.<br>• Review and monitor credit holds and daily accounts receivable reports.<br>• Access banking portals to download and reconcile receipts, ensuring accurate daily financial totals.<br>• Retrieve remittance details and chargeback information from customer portals for accurate account application.<br>• Process approved payment deductions promptly and redirect disputes to appropriate departments.<br>• Support accounts receivable analysis and provide commentary for external auditors and banking representatives.<br>• Regularly review account aging reports and prepare customer-specific updates for management.<br>• Document collection activities for overdue accounts and escalate unresolved cases to management or external agencies.<br>• Investigate and resolve account discrepancies while maintaining appropriate credit holds for assigned accounts.
We are looking for an organized and detail-oriented Receptionist to join our team in Cedar Knolls, New Jersey. In this long-term contract role, you will be the first point of contact for visitors and callers, ensuring smooth day-to-day operations at our front desk. This position offers an excellent opportunity to develop your administrative and customer service skills in the water industry.<br><br>Responsibilities:<br>• Schedule and manage appointments to maintain an efficient workflow.<br>• Greet visitors and handle inquiries at the front desk in a courteous manner.<br>• Operate a multi-line phone system to answer calls and direct them appropriately.<br>• Respond to inbound calls while providing accurate information and assistance.<br>• Perform light filing tasks, ensuring records are accurately maintained in a mostly paperless environment.<br>• Participate in training sessions to master call handling and customer interaction techniques.<br>• Maintain a welcoming and organized reception area to create a positive first impression for clients and visitors.
We are looking for a friendly and organized Front Desk Coordinator to join our team on a short-term contract basis in Huntington, New York. In this role, you will serve as the first point of contact for customers, ensuring a welcoming and attentive experience. This is a contract position lasting 1-2 weeks, ideal for individuals who excel at customer service and administrative tasks.<br><br>Responsibilities:<br>• Greet customers warmly upon arrival and make them feel welcome.<br>• Offer refreshments, such as water or coffee, to enhance the customer experience.<br>• Assist customers by promptly connecting them to a sales representative.<br>• Handle incoming calls through a multi-line phone system with professionalism and efficiency.<br>• Maintain a clean and organized reception area to ensure a positive impression.<br>• Provide accurate information to customers regarding services and inquiries.<br>• Collaborate with team members to ensure seamless communication and service delivery.<br>• Perform basic administrative tasks, such as scheduling and data entry, as needed.
<p>A busy company in the Morristown area is seeking a Sales Support Specialist to join their growing organization. This Sales Support Specialist will get the chance to join a growing company that offers career advancement as well as a flexible work schedule. The ideal Sales Support Specialist will come from the CPG industry and being familiar with e-commerce (Amazon, etc.) This Sales Support Specialist role will play a key part in ensuring seamless sales operations, effective inventory coordination, and maintaining strong communication across teams. Your expertise will help drive efficiency and support the success of our sales initiatives. Other responsibilities of this Sales Support Specialist will include but not be limited to:</p><p><br></p><p>Sales Support Specialist Responsibilities:</p><p>• Oversee sales operations activities by collaborating with planners, field sales directors, customer service, and operations teams to analyze data and make strategic decisions.</p><p>• Manage item allocations, balancing customer priorities, inventory risks, and financial considerations.</p><p>• Monitor inventory depletion and advise on continuation or removal of allocations based on inbound shipments and customer needs.</p><p>• Evaluate Amazon order trends weekly to address potential overselling issues and recommend adjustments to align inventory with broader customer needs.</p><p>• Implement item transitions and discontinuations with a focus on minimizing excess inventory and ensuring alignment with customer resets and cost strategies.</p><p>• Prepare and distribute trade notification letters to customers with accurate and timely updates.</p><p>• Maintain and update the Emerson Portal, ensuring all sales materials—such as sell sheets, pricing, images, and packaging specs—are current and accessible.</p><p>• Coordinate sample management processes to guarantee timely delivery and proper packaging for customer reviews and resets.</p><p>• Represent the sales team in project meetings, communicating timelines and risks while serving as a liaison between project managers and sales.</p><p>• Support onboarding processes for new customers, ensuring operational, sales, and system requirements are met efficiently.</p><p><br></p><p>This Sales Support Specialist role is paying between $65,000 and $75,000 annually depending on experience. If interested in this Sales Support Specialist position, apply today! </p>
