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18 results for Client Service Representative in Woodbridge, NJ

Customer Service Representative

Newark, NJ
onsite
Temporary / Contract
18 - 22 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Newark, New Jersey. In this long-term contract role, you will serve as the first point of contact for customers, ensuring their inquiries are handled efficiently and professionally. This position requires excellent communication skills and a strong ability to manage customer interactions effectively. Responsibilities: • Handle inbound and outbound calls with professionalism and empathy, addressing customer inquiries and concerns. • Process orders accurately and efficiently, ensuring all details are captured correctly. • Maintain detailed records of customer interactions and transactions in the system. • Resolve customer issues promptly, coordinating with internal teams when necessary. • Provide clear and accurate information about products, services, and company policies. • Strive to exceed customer satisfaction standards by offering exceptional service. • Follow established procedures and guidelines for call center operations. • Monitor and manage multiple customer accounts simultaneously. • Identify opportunities to improve service processes and share feedback with management.
2026-09-08T00:00:00Z

Customer Service Representative

Belmar, NJ
onsite
Temporary / Contract
19 - 20 USD / Hourly
We are seeking customer-focused and professional Call Center Representatives to join a busy team in Wall Township, NJ. In this role, you will serve as the first point of contact for customers, handling inbound and outbound calls, answering inquiries, resolving issues, and providing exceptional service. This is an excellent opportunity for individuals with strong communication skills who thrive in a fast-paced, high-volume call center environment. Responsibilities<ul><li>Handle a high volume of inbound and outbound customer calls professionally and efficiently.</li><li>Respond to customer inquiries regarding products, services, accounts, and general requests.</li><li>Accurately document customer interactions and update information within company systems.</li><li>Research and resolve customer concerns while providing timely follow-up when needed.</li><li>Process requests, orders, and account updates with a high degree of accuracy.</li><li>Meet productivity, quality, and customer service performance metrics.</li><li>Collaborate with internal departments to address customer needs and resolve escalated issues.</li><li>Maintain confidentiality and adhere to company policies and procedures.</li></ul>
2026-09-11T00:00:00Z

Customer Service Representative

Melville, NY
onsite
Temporary to Hire
23.75 - 27.5 USD / Hourly
We are looking for a dependable Customer Service Representative to join an in-person team within the real estate property and facilities management industry. This Contract to permanent opportunity is ideal for someone who takes pride in providing organized, responsive support while handling daily administrative and customer-facing tasks. The right candidate will bring strong communication skills, attention to detail, and comfort working with basic office software in a structured setting. Responsibilities:• Respond to incoming voicemail and email inquiries promptly, providing clear and timely follow-up to customers and internal contacts.• Prepare, format, and update routine business documents and written correspondence using Microsoft Word and related office tools.• Enter and maintain accurate information in spreadsheets and internal records to support daily customer service and administrative operations.• Organize and manage paper files to ensure documents are stored correctly and can be retrieved efficiently when needed.• Create and distribute notification letters and other written communications with a high degree of accuracy and consistency.• Support front-line service operations by tracking requests, documenting interactions, and escalating issues when appropriate.• Maintain a reliable in-office presence Monday through Friday and contribute to a steady, team-oriented work environment.
2026-09-11T00:00:00Z

Customer Service Representative

Mahwah, NJ
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for a detail-oriented Customer Service Representative to join a paper and packaging operation in Mahwah, New Jersey in a contract-to-permanent role. This position supports order management, customer communication, and inventory-related activities while helping ensure timely and accurate fulfillment. The ideal candidate is comfortable handling phone inquiries, reviewing orders, coordinating returns, and completing administrative tasks in a fast-paced environment. Responsibilities: • Manage incoming customer and dealer calls, providing updates on special-order parts, product availability, order progress, applications, and return requests. • Review submitted orders and complete needed updates, cancellations, or priority escalations to keep processing on track. • Process return activity accurately and support daily documentation related to customer orders and product movement. • Prepare and print order paperwork for daily fulfillment activities across multiple product lines. • Verify order details for accuracy and supply key code information when required to support completion. • Maintain recurring operational reports and perform weekly inventory counts to support stock accuracy. • Receive vendor shipments, inspect item counts, and confirm inventory matches accompanying documentation. • Assemble or prepare order-specific products such as keys, fuse boxes, and instrument packs based on customer requirements. • Package outgoing shipments according to product type, carrier method, and destination so items arrive in good condition. • Provide backup support to order processing and coordination team members and participate in coaching, training, and other assigned duties.
2026-09-11T00:00:00Z

Customer Service Representative

Brooklyn, NY
onsite
Temporary / Contract
20 - 22 USD / Hourly
We are looking for a Customer Service Representative to support a busy healthcare-focused call center in Brooklyn, New York. This Contract position is ideal for someone who communicates clearly, handles a high volume of interactions with professionalism, and provides dependable service to customers over the phone. The person in this role will assist callers with questions, process information accurately, and help create a positive service experience in a fast-paced environment. Responsibilities: • Respond to incoming calls promptly and assist customers with questions, concerns, and service-related requests. • Enter orders and update customer information with a strong focus on accuracy and attention to detail. • Handle both inbound and outbound phone communication to support customer needs and follow up on open issues. • Provide courteous, solution-focused service while maintaining professionalism during high-volume call activity. • Document conversations, actions taken, and relevant account details in the appropriate systems. • Escalate complex concerns to the appropriate team members when additional support or resolution is needed. • Maintain up-to-date knowledge of service processes and follow established call center procedures. • Support operational changes or workflow updates as needed, including adjustments to internal tools or processes.
2026-09-11T00:00:00Z

Customer Service Representative

Fairfield, NJ
onsite
Temporary / Contract
19.95 - 23.1 USD / Hourly
We are looking for a Customer Service Representative to support daily order processing and customer communications for a Long-term Contract position based in Pine Brook, New Jersey. This role focuses on delivering responsive service, coordinating shipment details, and keeping order and inventory records accurate across internal systems. The ideal candidate is organized, detail-oriented, and comfortable working with customers, warehouse teams, and operational staff in a fast-moving environment. Responsibilities:• Review incoming customer orders for completeness, confirm product availability, and enter accurate details into the company’s accounting system.• Communicate with customers regarding order progress, expected delivery timelines, freight costs, and account-related matters such as credit terms.• Coordinate closely with warehouse and operations teams to ensure orders are prepared correctly and inventory information remains current.• Prepare shipping-related documentation, including freight quotes and bills of lading, for outbound deliveries.• Investigate and process transportation claims involving damaged merchandise while maintaining clear supporting records.• Generate sales orders, invoices, and credit memos for returns, ensuring all transactions are documented properly.• Maintain organized digital and physical filing systems for customer, inventory, and order documentation, including cloud-based records.• Respond promptly and professionally to purchase orders, inbound inquiries, and customer messages while providing timely inventory updates as needed.
2026-09-10T00:00:00Z

Customer Service Representative

New York, NY
remote
Permanent / Full Time
45000 - 50000 USD / Yearly
We are looking for a customer-focused team member to join our team as a Customer Service Representative. This role is ideal for someone who communicates clearly, resolves issues with confidence, and supports both service and sales-related interactions. The successful candidate will help create a positive customer experience by providing accurate guidance, strengthening client relationships, and contributing to overall service performance. Responsibilities: • Address customer questions and concerns promptly, evaluate each situation carefully, and provide appropriate solutions that support a high level of satisfaction. • Maintain detailed and accurate records of customer conversations, follow-up actions, and outcomes within company systems. • Stay informed on current products, services, and support processes so customers receive clear and reliable information. • Partner with colleagues across sales, technical support, and other teams to escalate complicated matters and drive timely resolution. • Build strong customer relationships through clear communication and thoughtful service, helping encourage repeat business and long-term loyalty. • Monitor individual performance against service goals such as response times, resolution efficiency, and customer satisfaction results. • Support inbound and outbound customer interactions that may contribute to sales opportunities while maintaining a service-first approach.
2026-08-29T00:00:00Z

Customer Service Representative

Manasquan, NJ
onsite
Temporary / Contract
19 - 20 USD / Hourly
We are looking for a Customer Service Representative to support health insurance enrollment operations in New Jersey. This Long-term Contract opportunity is ideal for someone who enjoys helping people, managing detailed information accurately, and working in a structured customer-focused environment. The team provides thorough training, making this a strong fit for candidates who bring strong administrative and communication skills, even without prior industry experience. Responsibilities: • Assist individuals with benefits enrollment questions and provide clear, attentive support throughout the process • Enter and update numeric and alphanumeric information with a high degree of accuracy in internal systems • Review forms and submitted details for completeness, consistency, and potential discrepancies • Communicate with customers and team members using email and other standard office tools to resolve outstanding items • Maintain organized electronic records and documentation related to enrollment activity • Use Microsoft Excel, Word, and Outlook to track work, prepare communications, and manage daily tasks • Follow established procedures, training guidelines, and quality standards while handling sensitive information • Contribute to a high-volume service environment by managing assigned tasks efficiently and meeting deadlines
2026-09-09T00:00:00Z

Customer Service Representative

Mahwah, NJ
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
We are looking for a Logistics Coordinator to support daily order processing and shipping coordination for a long-term contract opportunity near Mahwah, New Jersey. This position is ideal for someone who enjoys providing responsive customer support, managing purchase order details accurately, and working across fulfillment activities to keep operations running smoothly. The role requires strong attention to detail, clear communication, and comfort using SAP in a fast-paced environment. Responsibilities:• Process incoming purchase orders accurately and enter order details into SAP to maintain complete and timely records.• Coordinate outbound shipment activities, including preparing and managing FedEx-related shipping support as needed.• Respond to customer service inquiries with professionalism and provide updates related to orders and delivery status.• Review order information for accuracy and resolve discrepancies before processing to prevent delays.• Work closely with internal teams to support smooth fulfillment and ensure customer requests are handled efficiently.• Maintain organized documentation related to orders, shipments, and customer interactions for tracking purposes
2026-09-11T00:00:00Z

Customer Service Representative

Little Ferry, NJ
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
We are looking for a Customer Service Representative to support a busy aerospace operation in Little Ferry, New Jersey. This Long-term Contract position is based on site and focuses on delivering responsive service to customers seeking spare parts, order updates, and related support. The ideal candidate will handle inquiries with professionalism, coordinate with internal teams to keep requests moving, and maintain accurate records in customer service systems. Responsibilities: • Respond to customer questions about spare parts orders, order status, and general service requests in a courteous and timely manner. • Prepare and document quote requests, then process approved requests into sales orders as needed. • Work closely with internal departments to help ensure parts and related information are delivered on schedule. • Investigate parts catalog details and order information to help resolve customer issues accurately. • Provide customers with shipping updates and follow through on open requests until completion. • Maintain detailed records of customer interactions, transactions, and issues within Siebel or similar systems. • Generate routine reports and complete administrative tasks required by the management team. • Connect customers with appropriate internal teams or external vendors when additional service support is needed. • Participate in customer meetings, trade events, and other business activities as requested. • Support rotating or weekend coverage needs and perform additional duties that help meet operational goals.
2026-09-11T00:00:00Z

Customer Service Representative

Upper Saddle River, NJ
onsite
Temporary / Contract
25.65 - 29.7 USD / Hourly
We are looking for a detail-oriented Client Services Representative to support order management and customer account activities for a manufacturing environment near Ramsey, New Jersey. This Long-term Contract position is ideal for someone who enjoys balancing customer communication, transactional accuracy, and cross-functional coordination. The role will focus on ensuring smooth order flow, resolving account-related issues, and helping internal and external partners keep shipments and documentation on track. Responsibilities:• Manage incoming customer orders received through multiple channels, confirming details such as pricing, freight arrangements, and payment terms before processing.• Generate shipment invoices and help reconcile outstanding deliveries to support accurate month-end close activities.• Examine customer account terms and routing instructions to ensure orders are handled in accordance with agreed requirements.• Monitor open order activity within the assigned territory and follow up to promote on-time fulfillment and shipping.• Coordinate with customers and internal teams to address product availability issues and accelerate order release and delivery.• Review and process return authorizations, including researching prior order records when supporting documentation is missing.• Prepare debit and credit transactions to resolve billing discrepancies and inventory-related account issues.• Use vendor portals to gather account information, complete required tasks, and maintain customer service workflows.• Compile and distribute requested reports for customers and internal stakeholders, and investigate pricing deductions by supplying supporting records to the Credit team.
2026-09-11T00:00:00Z

Customer Success Specialist

Basking Ridge, NJ
remote
Temporary / Contract
20 - 21 USD / Hourly
We are looking for a Customer Success Specialist to support customers in a fast-paced remote service environment. This long-term contract opportunity is ideal for someone who communicates clearly, stays calm under pressure, and enjoys helping people resolve questions efficiently. The right candidate is comfortable using digital tools, managing a high volume of interactions, and delivering thoughtful, solution-oriented support with empathy. Responsibilities: • Handle a large number of customer inquiries by phone and other communication channels while maintaining a helpful and detail-oriented approach • Provide responsive support to customers by listening carefully, identifying concerns, and guiding them toward effective resolutions • Assist with basic troubleshooting for remote technology and commonly used applications to maintain smooth customer interactions • Use communication and collaboration platforms to manage daily service activities • Navigate multiple browser windows and systems efficiently to research issues, document interactions, and follow up as needed • Apply sound judgment and empathy during each customer conversation, especially when addressing sensitive or urgent concerns • Maintain accurate records of customer issues, actions taken, and outcomes to support service quality and continuity
2026-09-01T00:00:00Z

Customer Success Specialist

Basking Ridge, NJ
onsite
Temporary / Contract
20 - 21 USD / Hourly
We are looking for a Customer Success Specialist to support customers from a remote work environment while delivering responsive, detail-oriented service. This Long-term Contract position is based in Basking Ridge, New Jersey, and is ideal for someone who communicates clearly, handles a fast-paced workload with empathy, and is comfortable navigating digital tools throughout the day. The right candidate brings customer support experience, sound judgment, and the ability to resolve issues efficiently while maintaining a positive customer experience. Responsibilities: • Respond to a high volume of customer inquiries with patience and a service-focused approach. • Provide clear and thoughtful support over phone and other communication channels, using sound judgment to address a wide range of customer needs. • Troubleshoot basic technical issues encountered in a work-from-home setting, including problems related to computers, applications, and browser use. • Navigate multiple systems and browser windows efficiently to research information, document interactions, and complete follow-up tasks. • Use collaboration and communication platforms such as Google Meet, Slack, and Gmail to stay connected with team members and support daily operations. • Communicate solutions in a concise and easy-to-understand manner, ensuring customers feel heard and supported. • Maintain accurate records of customer interactions and actions taken to help ensure timely resolution and continuity of service.
2026-09-01T00:00:00Z

Call Center Specialist

Bristol, PA
onsite
Temporary / Contract
16 - 18 USD / Hourly
We are looking for a Call Center Specialist to support customers through a Long-term Contract opportunity. In this role, you will handle inbound inquiries, deliver timely and detail-focused assistance, and help ensure each customer interaction is resolved accurately and efficiently. This position is ideal for someone who communicates clearly, stays organized in a high-volume setting, and is committed to maintaining strong service standards. Responsibilities: • Respond to incoming customer calls and provide courteous, solution-focused support for a range of service needs. • Document interactions thoroughly and complete required records, forms, and system updates with a high level of accuracy. • Share recurring customer concerns, service patterns, and feedback with leadership and other relevant team members. • Build and maintain strong knowledge of products, services, sales information, and internal systems with guidance from management. • Meet established performance expectations related to call handling efficiency, quality, and follow-up activities. • Use customer service software and basic office tools to manage inquiries and process information effectively. • Listen carefully to customer concerns, ask clarifying questions, and provide clear next steps or resolutions. • Support additional service-related tasks and team priorities as needed.
2026-09-11T00:00:00Z

Customer Service & Sales Support Coordinator

Edison, NJ
onsite
Temporary / Contract
20.9 - 24.2 USD / Hourly
We are looking for a Customer Service & Sales Support Coordinator to join a team on a Long-term Contract basis. This hybrid opportunity offers a structured weekday schedule and provides training on shipping terminology, documentation practices, and internal workflows so you can build confidence in the role. You will support customer accounts, coordinate shipment-related activities, and partner with internal teams to ensure timely communication, accurate records, and responsive service. Responsibilities:• Serve as a primary contact for customers by handling questions related to booking details, shipment progress, sailing timelines, and service updates.• Manage assigned customer accounts by providing day-to-day support, maintaining strong relationships, and escalating complex concerns when additional attention is needed.• Coordinate shipment activities by tracking deadlines for cargo and documents, collecting required information, and helping ensure submissions are complete and timely.• Prepare, review, and maintain accurate shipment records, confirmations, corrections, and related documentation in company-approved systems and files.• Support billing and accounts receivable tasks by monitoring payment activity, following up on overdue balances, and documenting collection efforts appropriately.• Address routine invoice and payment inquiries while working with internal teams to investigate discrepancies or resolve issues that affect account status.• Assist with spot shipment requests by gathering shipment details, relaying quote needs internally, and following up on open opportunities as directed.• Partner with sales and operations teams to provide updates on rates, space availability, routing options, cargo requirements, and shipment status.• Maintain organized electronic records, customer correspondence, and booking summaries while adapting to office-related operational updates as needed.
2026-09-11T00:00:00Z

Director of Client Services

Brooklyn, NY
remote
Permanent / Full Time
95000 - 150000 USD / Yearly
We are looking for a Director of Client Services to lead partner relationships and help clients maximize the impact of their marketing investments in Brooklyn, New York. This role is ideal for someone who combines client-facing leadership with deep expertise in growth and performance marketing. You will guide strategic conversations, translate performance data into recommendations, and ensure each account is supported with a thoughtful, results-oriented approach. Responsibilities: • Build trusted relationships with client marketing and growth leaders to align service delivery with business goals and long-term success. • Evaluate partner performance metrics and key objectives, then create action plans that improve results and support account retention. • Serve as a strategic consultant by uncovering growth opportunities and recommending solutions that increase value for each client. • Coordinate cross-functional workflows to keep client initiatives on track, ensure consistent execution, and maintain high service standards. • Lead recurring meetings with partners to review outcomes, address concerns, share updates, and identify new opportunities for improvement. • Use reporting and performance insights to assess account health, surface challenges early, and refine the client experience. • Partner with internal teams to represent client needs and advocate for enhancements that strengthen long-term satisfaction and measurable growth. • Support campaign scaling and funnel improvement efforts across paid and organic marketing channels through data-informed recommendations.
2026-08-17T00:00:00Z

Customer Service / Operations Manager

North Brunswick, NJ
onsite
Permanent / Full Time
90000 - 100000 USD / Yearly
benefits:<ul><li>medical</li><li>dental</li><li>vision</li><li>401k</li><li>paid time off</li></ul> Responsibilities<ul><li>Oversee day-to-day customer service operations and ensure high-quality support delivery</li><li>Manage, coach, and develop a team of customer service representatives</li><li>Implement and improve processes to enhance efficiency and customer experience</li><li>Monitor KPIs, analyze performance metrics, and drive continuous improvement</li><li>Collaborate cross-functionally with sales, logistics, and finance teams</li><li>Resolve escalated customer issues in a timely manner</li><li>Ensure compliance with company policies and operational procedures</li></ul>
2026-09-10T00:00:00Z

Account Specialist

Mahwah, NJ
onsite
Temporary to Hire
23.75 - 27.5 USD / Hourly
We are looking for an Account Specialist to support daily account operations and provide responsive service to community stakeholders near Oakland, New Jersey. This contract opportunity has the potential to become permanent and is ideal for someone who can manage shifting priorities, follow through on assigned tasks, and communicate clearly with managers, vendors, and residents. The person in this role will help coordinate service requests, prepare project-related documentation, and keep account activities moving efficiently from initiation through completion. Responsibilities:• Carry out day-to-day assignments provided by the Account Manager, adjusting focus as priorities change throughout the business day.• Research organizational resources to gather accurate information, respond to inquiries, and build a strong understanding of association operations.• Prepare and submit proposal requests for upcoming projects, ensuring all necessary details are included for vendor review.• Coordinate work orders from intake through completion, tracking progress and helping maintain compliance with established procedures.• Review vendor proposals by comparing scope, pricing, and deliverables to support informed project decisions.• Communicate project updates, service information, and relevant status details to the community and internal stakeholders.• Draft and issue routine correspondence such as budget notices, annual meeting communications, and form-related letters.• Handle direct phone interactions professionally, addressing questions or routing matters to the appropriate contact when needed.
2026-09-11T00:00:00Z