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11 results for Client Service Representative in White Plains, NY

Customer Service Representative

Bridgeport, CT
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for a Customer Service Representative to join a service-focused team on a contract basis with the potential for a permanent position. This position is ideal for someone who enjoys helping customers, managing high-volume communication, and ensuring accurate order handling from start to finish. The role combines phone-based support with administrative coordination, requiring strong communication skills, attention to detail, and the ability to work efficiently in a fast-paced environment. Responsibilities: • Respond to incoming customer calls with professionalism, providing timely assistance and clear information regarding products, services, and order-related questions. • Enter customer orders accurately into internal systems and verify details to help ensure smooth processing and fulfillment. • Handle a steady volume of customer interactions across inbound and outbound calls while maintaining a positive and solution-oriented approach. • Address service concerns, resolve routine issues, and escalate more complex matters when additional support is needed. • Maintain organized records of customer conversations, requests, and updates to support follow-through and service accuracy. • Use Microsoft Excel and related office tools to track information, update reports, and support daily customer service activities. • Collaborate with internal teams to clarify order details, confirm status updates, and help coordinate timely responses for customers.
2026-07-21T00:00:00Z

Customer Service Representative

Fairfield, NJ
onsite
Temporary / Contract
19.95 - 23.1 USD / Hourly
We are looking for a Customer Service Representative to support daily order management and customer communication for a Contract position based in Fairfield, New Jersey. In this role, you will coordinate order processing, respond to customer inquiries, and help ensure billing, shipping, and inventory records remain accurate and up to date. The ideal candidate brings strong attention to detail, a service-focused mindset, and the ability to manage multiple priorities in a fast-moving environment. Responsibilities: • Manage incoming customer orders by reviewing details, confirming product availability, and entering information accurately into internal systems. • Communicate with customers regarding order progress, shipment timing, freight costs, and other service-related updates in a timely manner. • Work closely with warehouse and operations teams to support accurate fulfillment, inventory alignment, and smooth order flow. • Prepare shipping documentation, including bills of lading, and provide freight estimates for outbound deliveries. • Handle claims related to damaged shipments and follow through on resolution steps and documentation. • Create and maintain sales transactions such as orders, invoices, and credit memos while preserving accurate records. • Organize customer, inventory, and transaction files using both electronic filing methods and cloud-based document storage. • Respond professionally to inbound calls, purchase orders, and customer messages while providing current inventory information as needed.
2026-07-20T00:00:00Z

Customer Service Representative

Caldwell, NJ
onsite
Permanent / Full Time
85000 - 95000 USD / Yearly
A busy company in the West Caldwell area is seeking a Commercial Lines Customer Service Representative to join their growing company. This Commercial Lines Customer Service Representative will manage client relationships, ensure accurate policy documentation, and provide exceptional support to our commercial insurance clients. The ideal Commercial Lines Customer Service Representative must have 5+ years of commercial lines experience and has experience with insurance specific systems. Responsibilities of this Commercial Lines Customer Service Representative will include but not be limited to the below. Commercial Lines Customer Service Representative Responsibilities:• Process various policy-related tasks, including endorsements, certificates of insurance, binders, renewals, and policy changes.• Review client policies and documents to ensure accuracy and completeness.• Respond to client inquiries about coverage, billing, and policy details in a timely manner.• Collaborate with producers and account managers to assist with account servicing and renewal preparations.• Maintain up-to-date and accurate client records within agency management systems.• Coordinate with insurance carriers to address and resolve service-related issues.• Support marketing efforts for policy renewals by gathering necessary underwriting information.• Ensure compliance with agency standards and regulatory guidelines in all service activities.• Deliver attentive and courteous service to clients and partners, fostering positive relationships. This Commercial Lines Customer Service Representative role is paying between $75,000 and $85,000 annually depending on experience. If interested in this Commercial Lines Customer Service Representative position, apply today!
2026-07-07T00:00:00Z

Customer Service Representative

Jackson Heights, NY
onsite
Temporary / Contract
18 - 21 USD / Hourly
We are looking for a Customer Service Representative to support airport guest assistance operations for a Contract position based in Queens, New York. In this role, you will help create a smooth and welcoming experience for travelers and event attendees by providing responsive, detail-oriented service at designated airport locations. This opportunity is ideal for someone who communicates clearly, stays organized in fast-paced environments, and is comfortable assisting guests throughout scheduled daily coverage periods. Responsibilities: • Welcome arriving guests at assigned airport meeting points and provide clear guidance for next steps in their travel or event experience. • Deliver friendly, detail-oriented customer support by answering questions, resolving routine concerns, and directing individuals to the appropriate contacts when needed. • Manage high-volume interactions efficiently while maintaining accuracy and a positive service attitude in busy airport settings. • Handle inbound and outbound communication related to guest coordination, schedule updates, and service support as needed. • Record and relay important attendee information to ensure seamless handoffs between airport support staff and event teams. • Assist with order or service-related data entry and maintain organized, up-to-date records of customer interactions. • Follow coverage schedules and assignment instructions for support at designated airport locations, including LaGuardia Airport and John F. Kennedy International Airport. • Escalate urgent service issues promptly and support operational adjustments when traveler needs or schedules change.
2026-07-17T00:00:00Z

Customer Service Representative

New Haven, CT
onsite
Temporary / Contract
17.1 - 19.8 USD / Hourly
We are seeking a compassionate and detail-oriented Customer Service Representative to support seniors, caregivers, and community members by providing information, coordinating services, and resolving inquiries. This role is ideal for someone who is empathetic, highly organized, and committed to delivering excellent customer support. Based on general knowledge. Key Responsibilities Handle inbound calls and inquiries from seniors, caregivers, and community members regarding services, programs, and eligibility requirements. Based on general knowledge. Coordinate services by connecting callers with resources such as transportation, meal programs, healthcare support, and benefits. Based on general knowledge. Perform data entry and case tracking, including logging interactions, updating client records, and documenting service requests in the system. Based on general knowledge. Resolve customer concerns by following up on requests and escalating more complex issues as needed. Based on general knowledge. Provide administrative support, including scheduling appointments and assessments. Based on general knowledge. Assist with intake processes for new clients. Based on general knowledge. Manage emails and general office communications. Based on general knowledge. Qualifications Previous service coordination experience required. Based on general knowledge. Strong customer service skills with the ability to handle inquiries professionally and efficiently. Based on general knowledge. Proficiency in Microsoft Office Suite required. Based on general knowledge. Experience with data entry, documentation, and maintaining accurate records. Based on general knowledge. Top Soft Skills Empathetic and patient approach when assisting others. Based on general knowledge. Clear and detail oriented communication skills, both verbal and written. Based on general knowledge. Strong multitasking and organizational abilities in a fast-paced environment. Based on general knowledge.
2026-07-21T00:00:00Z

Customer Service Representative

Jamaica, NY
onsite
Temporary / Contract
18 - 21 USD / Hourly
We are looking for a Customer Service Representative to support guest-facing airport assistance operations for a Contract position based in New York. In this role, you will provide a welcoming and attentive experience for travelers, help address service-related questions, and coordinate smoothly with on-site teams during scheduled event support activities. This opportunity is ideal for someone who communicates clearly, stays organized in a fast-paced setting, and delivers dependable customer care throughout each shift. Responsibilities: • Welcome arriving and departing guests in the airport environment and provide courteous assistance throughout their experience. • Respond to customer questions with clear, accurate information and help resolve routine service concerns in a timely manner. • Handle inbound and outbound communications effectively while maintaining a positive and helpful approach. • Support order-related or service-related data entry tasks with strong attention to accuracy and detail. • Coordinate with event and site teams to ensure scheduled coverage is maintained at designated airport locations. • Monitor guest needs during assigned shifts and escalate complex issues to the appropriate contact when necessary. • Maintain organized records of interactions, requests, and service updates to support smooth daily operations. • Represent the organization effectively at all times while working in a high-traffic public setting.
2026-07-20T00:00:00Z

Customer Experience Representative

Bethel, CT
onsite
Temporary to Hire
20 - 20 USD / Hourly
We are looking for a Customer Experience Representative to join a collaborative team in Connecticut. This contract-to-permanent opportunity is ideal for someone who enjoys supporting customers, assisting sales efforts, and managing a variety of service-related tasks in a fast-moving environment. In this role, you will help strengthen customer relationships while contributing to order coordination, product support, and day-to-day operational coverage. Responsibilities: • Engage customers and retail partners through proactive outbound outreach to support sales activity and build ongoing business relationships. • Prepare pricing information and product quotes while responding to inquiries with accurate and timely follow-up. • Receive customer orders, enter order details into the system, and coordinate processing to support on-time shipment. • Monitor open orders and communicate updates to customers regarding progress, timing, and any follow-up needs. • Provide product guidance and technical assistance to help customers make informed purchasing decisions. • Manage return requests and help resolve service issues in a thorough and customer-focused manner. • Step in to support order entry coverage when needed to maintain workflow continuity across the team. • Assist with customer engagement initiatives, including promotional events, trade shows, and new product launch activities.
2026-07-14T00:00:00Z

Client Account Specialist

New York, NY
onsite
Permanent / Full Time
75000 - 95000 USD / Yearly
We are looking for an Accounting Specialist to support billing operations for a client-focused services environment in New York City. This role is well suited for an early-career candidate who brings strong attention to detail, sound judgment, and a thoughtful approach to client service. The position offers a hybrid schedule with regular onsite collaboration and the opportunity to build expertise within a structured, client-facing accounting function. Responsibilities:• Prepare, review, and distribute accurate client invoices in accordance with billing guidelines and internal deadlines.• Monitor account activity, research discrepancies, and resolve billing issues by coordinating with internal teams and client contacts.• Maintain organized billing records and ensure data is entered correctly within computerized billing platforms.• Generate billing statements and supporting documentation to provide clients with clear, timely account information.• Follow up on outstanding balances and assist with collection efforts in a thorough and service-oriented manner.• Support routine account analysis by identifying trends, exceptions, and items requiring further review.• Contribute to process continuity by adapting to billing system updates and related workflow changes as needed.
2026-06-23T00:00:00Z

Medical Customer Service Rep

Jersey City, NJ
remote
Temporary / Contract
23.75 - 27.5 USD / Hourly
We are looking for a Medical Customer Service Rep to support healthcare provider engagement and medical record coordination across Jersey City, New Jersey. This Long-term Contract opportunity is ideal for someone who enjoys working directly with physician offices, managing field-based outreach, and keeping record collection efforts moving efficiently. The person in this role will serve as a key link between provider locations and internal teams, helping maintain accurate documentation, strong relationships, and compliant processes within the insurance industry. Responsibilities: • Develop productive working relationships with physician practices, office administrators, and medical records staff to support ongoing record collection efforts. • Coordinate the gathering of medical documentation from healthcare providers and follow through to ensure timely receipt and completeness. • Plan and carry out in-person visits within the assigned territory to strengthen provider partnerships and address outstanding retrieval needs. • Partner with internal operational teams to troubleshoot barriers, resolve service issues, and improve the efficiency of outreach activities. • Maintain detailed activity logs, status updates, and supporting documentation to monitor progress and support accurate reporting. • Identify workflow gaps and recommend practical improvements that help standardize field operations and support scalable processes. • Uphold organizational policies and compliance expectations throughout all provider interactions and records handling activities.
2026-07-17T00:00:00Z

Customer Experience Specialist

Parsippany, NJ
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for a Customer Experience Specialist to join a branch team in Morris Plains, New Jersey in a contract role with the potential to become permanent. This position is ideal for someone who enjoys helping customers, handling financial transactions with accuracy, and creating a positive service experience in a fast-moving environment. The role combines day-to-day member support, transaction processing, account assistance, and careful record maintenance while upholding branch policies and service standards. Responsibilities:• Provide attentive front-line support by understanding member questions, clarifying account and service options, and delivering accurate guidance tailored to individual needs.• Address everyday service issues efficiently and escalate more advanced concerns when necessary to ensure timely resolution and a strong customer experience.• Handle cash and check activity with precision, including receiving, verifying, and distributing funds in accordance with established balancing and control procedures.• Complete routine financial transactions such as deposits, withdrawals, transfers, loan payments, and money orders while maintaining accuracy and compliance.• Support account servicing activities by assisting with opening, updating, and closing deposit products and ensuring all required documentation is properly completed.• Maintain organized and accurate records related to transactions, service requests, and account activity, including timely preparation of forms and internal documentation.• Contribute to daily branch operations by balancing assigned work, researching discrepancies, and assisting with opening or closing tasks as needed.• Promote appropriate products and services by identifying customer needs and recommending solutions that align with their financial goals.• Follow security, privacy, and regulatory requirements consistently, and report unusual activity or operational concerns to help maintain a secure branch environment.
2026-07-21T00:00:00Z

Client Relationship Manager - Wealth Management

Rye, NY
onsite
Permanent / Full Time
110000 - 135000 USD / Yearly
We are looking for a licensed Client Relationship Manager to support educators and retirement plan participants in New York. This position blends consultative client service with retirement planning guidance, helping individuals make informed decisions about 403(b) accounts and related financial solutions. The ideal candidate brings strong relationship-building ability, a solid grasp of regulatory standards, and a service-oriented approach to long-term client support. Responsibilities:• Oversee an assigned group of clients, holding regular conversations about retirement objectives, contribution strategies, and changing financial priorities.• Respond to service requests with accuracy and urgency, ensuring account-related needs are completed and tracked through resolution.• Maintain ongoing outreach to clients regarding plan changes, contribution opportunities, and major life events that may affect financial planning decisions.• Meet with prospective clients to assess retirement planning goals, explain available services, and build confidence in the advisory relationship.• Lead new client setup by coordinating forms, account establishment, and required documentation for 403(b) participation.• Partner with internal colleagues, advisors, and plan administrators to create a seamless experience from initial engagement through active account management.• Evaluate client circumstances and present appropriate retirement and insurance-related solutions that align with individual goals and risk considerations.• Educate clients on 403(b) plan provisions, contribution limits, employer-sponsored benefits, and other relevant planning concepts.• Support retention and organic business growth by identifying additional services that match evolving client needs while maintaining a high standard of compliance.• Keep licenses current and maintain precise records of account activity, transactions, and client communications in approved systems while adhering to applicable regulations.
2026-06-24T00:00:00Z