7 Results for Customer Service Specialist Jobs in Wheaton, IL

Add your latest resume to match with open positions.

Customer Service Representative

Northfield, IL
onsite
Temporary to Hire
20.9 - 24.2 USD / Hourly
We are looking for a detail-oriented Customer Service Representative to join a manufacturing team. This contract opportunity with potential for a permanent role is ideal for someone who enjoys supporting customers, managing order information, and keeping records accurate in a fast-paced environment. The role requires strong communication skills, solid Microsoft Excel proficiency, and a careful approach to data entry and follow-through. Responsibilities: • Review incoming orders for completeness, confirm pricing details, and check product availability before processing. • Enter and maintain customer and order information accurately using internal systems and spreadsheets. • Work closely with warehouse and production partners to help keep shipments on schedule and support on-time delivery. • Respond to customer questions and resolve order-related concerns with professionalism and urgency. • Share clear updates on product details, expected lead times, and delivery timelines to support customer needs. • Monitor order activity and follow up on discrepancies to help ensure records remain current and accurate. • Manage email correspondence and routine documentation related to customer accounts and order status.
2026-10-05T00:00:00Z

Customer Service Representative

Deer Park, IL
remote
Temporary / Contract
26 - 27 USD / Hourly
We are looking for a Customer Service Representative to join a detail-oriented services team in Illinois. This long-term Contract opportunity is well suited for someone who is energized by a high-volume service environment and can provide thoughtful, accurate support to customers, clients, and internal partners. The position calls for strong communication, quick problem-solving, and the ability to manage several systems and tasks at once while maintaining a positive customer experience. Customer Service Representative Responsibilities:• Respond to a steady flow of inbound service inquiries and provide timely, accurate assistance to candidates, clients, and branch teams.• Research payroll-related concerns and general service issues, determine appropriate next steps, and ensure each matter is brought to resolution.• Record interactions, process updates, and complete transaction entries across CRM and related systems with close attention to detail.• Guide users through available self-service resources and communication channels so they can complete common requests more effectively.• Handle both structured and unscripted conversations with professionalism, adjusting communication style to meet each caller’s needs.• Coordinate with payroll operations and other internal support teams when issues require escalation or additional review.• Manage inbox activity and follow-up tasks to keep service requests organized, current, and moving toward completion. If you are interested in this Customer Service Representative opportunity, please submit your resume today!
2026-10-05T00:00:00Z

Customer Service Supervisor

Elk Grove Village, IL
onsite
Permanent / Full Time
80000 - 100000 USD / Yearly
On behalf of Robert Half client, we are looking for a dedicated Customer Service Supervisor to lead and oversee customer service operations within their manufacturing company near Elk Grove Village, Illinois. This role requires a proactive individual who can manage supervise operational processes, process orders, and ensure the smooth execution of contracts and customer interactions. The ideal candidate will also be skilled at identifying areas for improvement and implementing solutions to enhance efficiency and customer satisfaction. 7:30am-4:00pmCompensation: $80k-$100k + 0%-20% of the base salary based on performance3 days in office 2 days WFHMedical, Dental, Vision, 401k15 Days PTO Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster Responsibilities:• Build and maintain strong relationships• Monitor and manage customer credit in collaboration• Supervise customs declarations and clearance processes• Lead and manage the assigned product team• Review sales contracts and purchase orders• Coordinate the preparation of essential documentation for orders, including invoices, bills of lading, packing lists, certificates, and other required paperwork.• Oversee payments for purchases, freight, and service provider invoices, ensuring authorization aligns with contracted terms.• Identify and recommend improvements to operational procedures
2026-09-23T00:00:00Z

Client Relationship Specialist

Chicago, IL
onsite
Permanent / Full Time
85000 - 90000 USD / Yearly
The salary range for this position is $85,000-$90,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected] You know what’s awesome? A high-paying job that respects your work-life balance. This role has perks that are unmatched by its competitors. Plus, this position doubles as a fast-track career advancement opportunity as they prefer to promote from within. Job Description:We are seeking a highly motivated Client Relationship Specialist to provide high-touch client service and dedicated operational support to a team of highly motivated Financial Advisors and their High-Net-Worth individual clients. Responsibilities:<ul><li>Client onboarding, including preparation of new account paperwork and client information-gathering</li><li>Account maintenance, including any account registration and account profile changes</li><li>Asset movement processing, including journals, wire transfers and EFTs</li><li>Assist with quarterly billing and performance reporting</li><li>Client issue resolution</li><li>Gathering tax information for clients and assisting with tax reporting</li><li>Relationship management, including regular client contact</li><li>General administrative functions, including but not limited to:</li><li>Maintaining information in the Client Relationship Management System</li><li>Exception report review</li><li>Preparation of miscellaneous paperwork, such as letters of authorization, check-writing applications, operational documents, etc.</li><li>Communicating with supervisors regarding compliance matters and miscellaneous regulatory inquiries</li><li>Trade execution and trade error resolution, as may be applicable and required</li></ul>
2026-09-17T00:00:00Z

Spanish Bilingual Customer Service Representative

Chicago, IL
onsite
Temporary / Contract
20 - 23 USD / Hourly
We are looking for a Bilingual Customer Service Representative to support a non-profit organization serving members in Chicago, Illinois. This Long-term Contract position is ideal for someone who brings a calm, service-focused approach to high-volume phone support and enjoys helping people understand policies, required documentation, and next steps. The role requires strong attention to detail, reliable attendance, and confidence working across web-based systems and standard office applications. Responsibilities:• Respond to incoming member calls in a courteous, compassionate, and detail-focused manner while resolving questions efficiently.• Record detailed and accurate notes during each interaction and enter member information into internal systems with a high level of precision.• Explain program guidelines, coverage details, policies, and follow-up actions so members clearly understand what to expect.• Guide callers on documentation requirements and practical steps needed to complete requests or move cases forward.• Process service-related updates and order entry tasks while maintaining data accuracy and timely follow-through.• Use tools such as SharePoint, web-based member platforms, and Microsoft Office applications to manage information and support daily operations.• Handle both inbound and outbound communication as needed to provide updates, clarify information, and complete service requests.• Contribute to additional customer support activities and administrative tasks assigned by leadership in support of team goals.
2026-09-24T00:00:00Z

Investor Services Specialist

Chicago, IL
onsite
Permanent / Full Time
50000 - 60000 USD / Yearly
We are looking for an Investor Services Specialist to support servicing clients and help deliver a high standard of account and portfolio administration in northwest suburbs of Chicago IL. This role partners with internal teams and external stakeholders to manage portfolio setup, client communications, reporting support, and service-related requests. The ideal candidate brings mortgage servicing knowledge, strong organization, and a client-focused approach to maintaining smooth day-to-day operations. Responsibilities:• Build productive relationships with assigned clients by providing timely updates, dependable follow-through, and detail-oriented support.• Organize activities related to new portfolio setup, loan boarding, servicing transfers, and release coordination to ensure accurate execution.• Partner with internal departments to launch new client portfolios and keep implementation tasks on schedule.• Deliver guidance and training to clients on servicing portals, reporting tools, system features, and available services.• Manage audit confirmation requests, portfolio review support, and other client-driven servicing needs.• Research account activity and prepare payment histories, servicing summaries, and detailed loan analyses as needed.• Act as a central communication link between clients and internal teams to resolve issues and maintain service continuity.• Contribute to service-level tracking, operational reporting, quality efforts, and ongoing process enhancements.• Use servicing platforms, workflow applications, and reporting tools to complete work accurately and efficiently.
2026-09-22T00:00:00Z

Onboarding Specialist

Burr Ridge, IL
onsite
Temporary / Contract
28.5 - 33 USD / Hourly
We are looking for an Onboarding Specialist to support a healthcare organization through a long-term contract engagement. This position focuses on creating a smooth and compliant employee onboarding experience while partnering with HR and staffing teams to keep processes organized and efficient. The ideal candidate brings practical human resources knowledge, strong judgment when handling sensitive information, and the ability to resolve onboarding-related issues with professionalism. Responsibilities:• Coordinate end-to-end onboarding activities for new team members, ensuring each step is completed accurately and on schedule.• Manage pre-employment processes such as background screenings, document collection, and employment verification follow-up.• Maintain employee records within HRIS platforms and update onboarding data with a high level of accuracy.• Partner with recruiters, managers, and HR team members to support a consistent and positive onboarding experience.• Review onboarding workflows for compliance with company policies and applicable employment requirements.• Respond to questions from new employees and internal stakeholders regarding onboarding status, forms, and next steps.• Identify process gaps, evaluate onboarding challenges, and recommend practical improvements to strengthen efficiency and service quality. The salary range for this position is $30 to $35. Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster.
2026-10-02T00:00:00Z

7 results for Customer Service Specialist in Wheaton, IL