Add your latest resume to match with open positions.

11 results for Customer Service Specialist in Wheaton, IL

Customer Service Representative

Chicago, IL
onsite
Temporary to Hire
20.9 - 23 USD / Hourly
We are looking for a dedicated and empathetic Customer Service Representative to join our team in Chicago, Illinois. This is a Contract to permanent position with an opportunity to grow within the organization. In this role, you will provide exceptional support to credit union members, addressing their inquiries and ensuring a positive customer experience. If you have a passion for helping others and a strong ability to multitask, this position is for you. Responsibilities: • Respond to inbound calls from credit union members, addressing inquiries about account balances, transactions, and available products. • Provide clear and empathetic communication, especially when assisting customers with their financial needs. • Utilize multiple software systems, including Symitar, Amazon Connect, Smart Sheets, and Orpheus, to efficiently manage member requests. • Maintain a strong understanding of the credit union's product offerings to provide accurate information and recommendations. • Demonstrate patience and professionalism while handling a high volume of calls in a fast-paced environment. • Participate in a thorough onboarding process, including training and orientation, to ensure familiarity with systems and procedures. • Adhere to attendance policies and maintain reliability in scheduling, including occasional Saturday shifts. • Collaborate with team members to meet service level goals and enhance the overall member experience. • Stay informed about updates to credit union services and policies to provide up-to-date assistance. • Troubleshoot basic technical issues for members and escalate more complex problems to the appropriate department.
2026-04-10T00:00:00Z

Customer Service Representative

Elgin, IL
onsite
Temporary / Contract
25 - 30 USD / Hourly
We are looking for a dedicated and proactive Customer Service Representative to join our team in Elgin, Illinois. This is a long-term contract position that requires working on-site five days a week. The ideal candidate will have prior experience in a manufacturing environment and a track record of supporting major retail accounts such as Walmart, etc. Responsibilities:• Provide exceptional customer support by handling inquiries and resolving issues efficiently.• Manage order entry processes with accuracy and attention to detail.• Communicate effectively with clients and internal teams to ensure smooth operations.• Handle both inbound and outbound calls with professionalism and a customer-focused approach.• Maintain a positive and resourceful attitude while juggling multiple tasks and priorities.• Act as a reliable point of contact for customers, keeping them informed throughout the process.• Take ownership of responsibilities and demonstrate accountability in all aspects of the role.• Identify and implement solutions proactively, navigating challenges independently when needed.• Collaborate with team members to support the needs of large retail clients effectively.• Stay organized and adaptable in a fast-paced environment.
2026-05-13T00:00:00Z

Customer Service Representative

Joliet, IL
onsite
Temporary / Contract
20.9 - 22 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team on a long-term contract basis in Joliet, Illinois. In this role, you will serve as the first point of contact for customers, addressing inquiries and resolving issues with attention to detail and efficiency. This position is ideal for individuals with strong communication skills who thrive in a fast-paced environment. Responsibilities:• Respond to customer inquiries via phone and email, ensuring timely and accurate resolutions.• Handle inbound and outbound calls with attention to detail and courtesy.• Process customer orders and maintain accurate records using Jonas Club Software.• Provide support with order entry tasks, ensuring all data is input correctly.• Collaborate with team members to address complex customer concerns and find effective solutions.• Maintain a thorough knowledge of company products and services to provide informed assistance.• Uphold a high standard of customer satisfaction by delivering exceptional service.• Adapt to changing priorities and manage multiple tasks simultaneously.• Follow business casual dress code guidelines to maintain a neat and appropriate appearance. The salary range for this position is $20 to $22/hr. Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit Robert Half Benefits Website for more information. Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster
2026-04-17T00:00:00Z

Customer Service Representative

La Grange, IL
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for a Customer Service Representative to support customers with questions and concerns related to waste and recycling collection services in Illinois. This contract opportunity with permanent potential is ideal for someone who communicates clearly, stays composed in a high-volume setting, and enjoys helping people solve service-related issues. The role offers the chance to work in a fast-moving environment where strong attention to detail, sound judgment, and a customer-first approach are essential. Responsibilities:• Respond to a large volume of incoming customer calls each day regarding residential and commercial collection services.• Assist customers by clarifying service details, addressing concerns, and guiding them toward effective resolutions.• Manage conversations professionally in a busy call center environment where priorities can shift throughout the day.• Investigate service-related problems and apply practical solutions that support a positive customer experience.• Record call details, updates, and outcomes accurately to maintain complete customer account information.• Coordinate with coworkers and internal teams when needed while also handling assigned tasks independently.• Balance multiple responsibilities at once, including call handling, issue resolution, and documentation.• Support order-related requests and general account inquiries with accuracy and efficiency. The salary range for this position is $18 to $20. Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster.
2026-05-14T00:00:00Z

Client Relationship Specialist

Chicago, IL
onsite
Permanent / Full Time
85000 - 90000 USD / Yearly
The salary range for this position is $85,000-$90,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected] You know what’s awesome? A high-paying job that respects your work-life balance. This role has perks that are unmatched by its competitors. Plus, this position doubles as a fast-track career advancement opportunity as they prefer to promote from within. Job Description:We are seeking a highly motivated Client Relationship Specialist to provide high-touch client service and dedicated operational support to a team of highly motivated Financial Advisors and their High-Net-Worth individual clients. Responsibilities:<ul><li>Client onboarding, including preparation of new account paperwork and client information-gathering</li><li>Account maintenance, including any account registration and account profile changes</li><li>Asset movement processing, including journals, wire transfers and EFTs</li><li>Assist with quarterly billing and performance reporting</li><li>Client issue resolution</li><li>Gathering tax information for clients and assisting with tax reporting</li><li>Relationship management, including regular client contact</li><li>General administrative functions, including but not limited to:</li><li>Maintaining information in the Client Relationship Management System</li><li>Exception report review</li><li>Preparation of miscellaneous paperwork, such as letters of authorization, check-writing applications, operational documents, etc.</li><li>Communicating with supervisors regarding compliance matters and miscellaneous regulatory inquiries</li><li>Trade execution and trade error resolution, as may be applicable and required</li></ul>
2026-04-29T00:00:00Z

Client Service Associate

Chicago, IL
onsite
Permanent / Full Time
90000 - 100000 USD / Yearly
We are looking for a Client Service Associate to support client-facing operations for a Wealth Management firm in Chicago, Illinois. This position is well suited for someone with strong attention to detail and a background in accounting, wealth services, or tax who can help maintain a high standard of service. The role offers the opportunity to work closely with internal teams and clients while contributing to accurate, timely, and organized account support. Responsibilities:• Provide day-to-day assistance to clients by responding to service requests, resolving account-related questions, and ensuring a positive experience.• Coordinate with advisors and internal departments to prepare, review, and process client documentation with accuracy and timeliness.• Maintain organized client records and monitor account activity to help support compliance and operational standards.• Assist with account onboarding, updates, and administrative follow-up to keep client information current and complete.• Prepare materials, reports, and supporting documentation needed for client meetings, transactions, and ongoing service needs.• Track outstanding items and follow through with clients and colleagues to ensure requests are completed efficiently.• Contribute to process improvement efforts and support operational changes, including work involving financial platforms or related systems when needed. Benefit : Medical/Dental, 401k & PTO“Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster.” to your posting. Once complete, let me know.
2026-04-30T00:00:00Z

Client Services Associate

Highland Park, IL
onsite
Permanent / Full Time
50000 - 58000 USD / Yearly
Our client is looking for a dedicated Client Services Associate to join their team in Deerfield, Illinois. This role requires excellent communication skills and a strong ability to foster relationships. If you thrive in a collaborative environment and have a passion for customer service, we encourage you to apply. This position offers a salary of $55,000-$58,000 + bonus + health, vision, dental, 401k, PTO, and it is on-site 4 days, and Fridays are work from home. Responsibilities:• Act as the primary point of contact between physician-clients, their staff, and patients, ensuring seamless communication.• Coordinate and oversee operational processes, including planning, implementing, and analyzing project outcomes.• Support the creation and distribution of marketing materials by collaborating with graphic designers, copywriters, and printers.• Develop and maintain strong relationships with clients to ensure satisfaction and address any concerns.• Provide exceptional customer service to all stakeholders, consistently exceeding expectations.• Track project progress and report on successes and areas for improvement.• Facilitate communication between internal teams and external clients to ensure alignment on goals and deliverables.• Ensure all patient interactions are handled with professionalism and empathy, fostering trust and confidence.Client Services Associate
2026-05-13T00:00:00Z

Spanish Bilingual Customer Service Representative

Chicago, IL
onsite
Temporary / Contract
22 - 24 USD / Hourly
We are looking for a Spanish Bilingual Customer Service Representative to support a non-profit organization through a Contract assignment based in Chicago, Illinois. In this role, you will serve as a key point of contact for members, providing thoughtful assistance over the phone, documenting interactions accurately, and helping callers understand available resources, policies, and required next steps. This position is well suited for a customer service representative with strong call center experience, dependable attendance, and a detail-focused approach to every interaction. Responsibilities:• Respond to incoming member calls with patience and a service-minded approach.• Record detailed and accurate notes from each interaction while updating information in web-based systems and internal databases.• Guide members through policies, procedures, and follow-up actions so they clearly understand what is needed next.• Explain documentation expectations and offer practical direction to help members complete requests correctly.• Enter orders, service details, and other required information with a high degree of accuracy.• Use tools such as SharePoint and Microsoft Office applications to access information, track activity, and support daily operations.• Handle a steady volume of calls while maintaining quality standards, confidentiality, and strong attention to detail.• Support additional customer service and administrative tasks as needed to meet team and member needs.
2026-04-30T00:00:00Z

Customer Service Representative/Office Administraitor

Chicago, IL
onsite
Temporary / Contract
23 - 25 USD / Hourly
We are looking for a dependable, detail-oriented individual to support customer interactions and office coordination for a long-term contract position. This role focuses on delivering prompt assistance to callers, managing order information accurately, and helping maintain smooth day-to-day administrative operations. The ideal candidate brings strong communication skills, a service-minded approach, and the ability to handle both phone-based support and clerical tasks in a fast-paced environment. Responsibilities: • Respond to incoming customer calls courteously, providing clear information and resolving routine service questions efficiently. • Place outbound calls as needed to follow up on customer requests, confirm details, or provide status updates. • Enter customer orders and related data into internal systems with close attention to accuracy and completeness. • Support front-office administrative activities to help ensure daily workflows remain organized and on schedule. • Address customer concerns in a courteous manner and escalate more complex issues when appropriate. • Maintain detailed records of calls, requests, and transactions to support service quality and operational tracking. • Coordinate with internal team members to ensure customer needs are handled promptly and correctly.
2026-04-28T00:00:00Z

Client Services Coordinator

Westmont, IL
onsite
Temporary to Hire
25.118 - 29.084 USD / Hourly
We are looking for an experienced and dependable Client Services Coordinator to support client interactions and office operations. This contract opportunity with potential for a permanent role is ideal for someone who enjoys balancing administrative coordination with a strong service mindset in a fast-paced pharm/biotech environment. The person in this role will help keep schedules, communications, records, and client materials organized while working closely with internal teams to deliver a high-quality experience. Responsibilities:• Arrange client meetings, lunches, and team gatherings while ensuring calendars and logistics are managed smoothly• Support internal scheduling needs and help keep projects and appointments on track across multiple teams• Maintain organized client files, documentation, and activity records with a high degree of accuracy• Prepare presentations, reports, and other materials used for client communication and internal coordination• Enter, update, and monitor information within internal platforms, including laboratory information management systems, to support reporting and service delivery• Partner with cross-functional colleagues to promote responsive service and a positive client experience• Identify administrative or operational issues early and take practical steps to resolve them efficiently• Provide general office support such as reception coverage, filing, supply coordination, and back-office assistance as needed The salary range for this position is $26.44 to $31.25. Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster.
2026-05-14T00:00:00Z

Office Services Specialist

Deerfield, IL
onsite
Temporary / Contract
17 - 19 USD / Hourly
We are looking for an experienced and service-focused Office Services Specialist to support a client site in Riverwoods, Illinois. This is a Contract position suited for someone who enjoys creating a welcoming workplace experience, building strong relationships, and responding quickly to day-to-day service needs. In this customer-facing role, you will help coordinate workplace services, support events, and serve as a key point of contact for employees, guests, and service partners. Responsibilities:• Welcome employees and visitors with a detail-oriented, hospitality-driven approach that creates a positive onsite experience.• Manage workplace service tasks such as issuing contract badges, coordinating building access requests, handling lost-and-found items, and overseeing luggage storage activities.• Partner with conference services and administrative teams to help organize onsite meetings and special events, including support that may occasionally extend beyond standard business hours.• Monitor service-related issues across areas such as janitorial support, mailroom activity, parking, copiers, facilities requests, badging, and meeting spaces, and route concerns through the proper channels.• Enter and track work orders to help ensure building and workplace issues are addressed in a timely manner.• Conduct regular walkthroughs of office and shared spaces, including meeting rooms and other designated areas, to help maintain presentation and readiness standards.• Collaborate with internal teams and external vendors to strengthen service delivery and improve the overall workplace experience.• Contribute to projects and service initiatives designed to increase engagement, improve efficiency, reduce risk, and support operational goals.• Perform additional onsite support duties as needed to meet business and client expectations.
2026-05-13T00:00:00Z