A Robert Half client is looking for a Member Services Representative to join their team near Hoffman Estates, Illinois. In this role, you will serve as a key point of contact for members, fostering positive relationships and assisting with their needs. The ideal candidate is detail-oriented, customer-focused, and experienced in claims processing and member services. <br> Key Details: Role: Member Service Associate (similar to CSR/Admin within financial services, insurance, banking, risk, or even healthcare billing/claims—NOT a call center position) Schedule: Mon–Fri, 8AM–4PM, 100% on-site Compensation/Benefits: $26–$29/hour, based on experience and education; overtime opportunities available + full benefits package Position Highlights: Serve as the first point of contact for insured members to process claims, answer inquiries, and update information Handle sensitive member data and documents, ensuring privacy, security, and compliance Work closely with beneficiaries throughout claims and changes (address updates, beneficiary designations, etc.) Perform administrative/research tasks and support department projects Maintain accurate records in Salesforce and other internal systems Participate in weekly team meetings and ongoing training as you grow in the role <br> If you are interested in contributing to a friendly and committed team that makes an impact for its members—and your experience aligns with any of the above—please apply!
<p>We embrace those who seek more and demand excellence from themselves and their employer. We invite you to be challenged, to challenge, and to embark on a journey where passion meets purpose. </p><p><br></p><p>How you will make an impact as a Patient Services Representative:</p><p><br></p><p>The Patient Services Representative interacts with patients at various stages of their treatment journey</p><p>Greet patients and accurately checks patients into EHR using established patient registration check-in protocols</p><p>Order Sleep Study device utilizing system</p><p>Upload sleep study reports into system</p><p>Review of future clinic schedule to ensure insurance and necessary patient documentation is within the patient chart</p><p>Schedule patient appointments</p><p>Answer call center calls to provide overflow coverage as necessary</p><p>Owns opening of clinic and closing of clinic per established guidelines</p><p>Responsible for ensuring documentation is appropriately completed, patient payment is received per insurance and works with clinic team members to maintain daily schedule</p><p>Order medical supplies and pharmaceuticals as needed, per established protocol</p><p>What we’re looking for in a Patient Services Representative:</p><p><br></p><p>Prior medical experience preferred</p><p>Proven ability to independently apply best practices in time management</p><p>Proven ability to multitask in a fast paced environment</p><p>Prior experience and/or desire to work in a role held accountable to quality performance metrics</p><p>Strong customer service focus</p><p>Solid technology skills including Outlook, Word, Excel, Electronic Health Records</p><p>Great attention-to-detail and accuracy in work</p><p>Solution oriented problem solver</p><p>Strong work ethic, commitment to teamwork, positive attitude/willingness to get the job done</p><p><br></p><p>The salary range for this position is $20/hr. to $20/hr. Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.</p>
We are looking for a dedicated and bilingual Spanish/English Loyalty Services Representative to join our team in Chicago, Illinois. In this role, you will deliver exceptional support to policyholders and other stakeholders while assisting with insurance-related inquiries and processes. This is a long-term contract position that requires a strong customer service focus and the ability to communicate effectively in both Spanish and English.<br><br>Responsibilities:<br>• Provide assistance to policyholders by addressing inquiries, resolving service and claims issues, and explaining the benefits of insurance products.<br>• Handle both inbound and outbound calls with the goal of retaining customers and preventing policy cancellations.<br>• Support the collection process for current and past-due premiums while ensuring compliance with company standards.<br>• Accurately enter and manage data across multiple systems and applications.<br>• Deliver instructions and set clear expectations for policyholders regarding their coverage and policies.<br>• Consistently meet or exceed performance metrics, including quality assurance, call handling time, and customer satisfaction.<br>• Collaborate with team members and leadership to identify process improvements and share constructive feedback.<br>• Conduct needs assessments for policyholders to determine the best solutions for their insurance requirements.<br>• Adapt to various shifts and schedules within the required timeframe to ensure seamless service delivery.<br>• Perform additional duties as assigned to support departmental goals.
<p><em>The salary range for this position is $85,000-$90,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p> </p><p>You know what’s awesome? The holidays! You know what else is awesome? A high-paying job that respects your work-life balance so you can enjoy your holiday season. This role has perks that are unmatched by its competitors. Plus, this position doubles as a fast-track career advancement opportunity as they prefer to promote from within. </p><p><em> </em></p><p><strong>Job Description:</strong></p><p>We are seeking a highly motivated Client Relationship Specialist to provide high-touch client service and dedicated operational support to a team of highly motivated Financial Advisors and their High-Net-Worth individual clients.</p><p> </p><p><strong>Responsibilities:</strong></p><ul><li>Client onboarding, including preparation of new account paperwork and client information-gathering</li><li>Account maintenance, including any account registration and account profile changes</li><li>Asset movement processing, including journals, wire transfers and EFTs</li><li>Assist with quarterly billing and performance reporting</li><li>Client issue resolution</li><li>Gathering tax information for clients and assisting with tax reporting</li><li>Relationship management, including regular client contact</li><li>General administrative functions, including but not limited to:</li><li>Maintaining information in the Client Relationship Management System</li><li>Exception report review</li><li>Preparation of miscellaneous paperwork, such as letters of authorization, check-writing applications, operational documents, etc.</li><li>Communicating with supervisors regarding compliance matters and miscellaneous regulatory inquiries</li><li>Trade execution and trade error resolution, as may be applicable and required</li></ul><p><em> </em></p>
We are looking for a dedicated Collections Specialist to join our team in Chicago, Illinois. In this role, you will focus on managing and resolving outstanding accounts while ensuring compliance with established policies and procedures. This is a Contract to permanent position, offering an excellent opportunity for growth in a fast-paced environment.<br><br>Responsibilities:<br>• Manage and oversee collection efforts for both commercial and consumer accounts.<br>• Communicate with clients to resolve outstanding balances and negotiate payment plans.<br>• Monitor and maintain accurate records of customer accounts and payment histories.<br>• Collaborate with internal teams to address billing discrepancies and ensure timely resolutions.<br>• Analyze account data to identify trends and implement effective collection strategies.<br>• Ensure compliance with company policies and legal regulations related to credit and collections.<br>• Prepare detailed reports on collection activities and account statuses for management review.<br>• Utilize industry-standard collection processes to achieve targets and reduce outstanding balances.<br>• Provide exceptional customer service while handling sensitive financial matters.
We are looking for a detail-oriented TESS Specialist to join our team in Chicago, Illinois, on a contract basis. This role involves performing administrative and operational tasks to support tax-related processes and ensure timely delivery of client services. The position requires candidates to work on-site, including weekends, and to handle paper tax returns with precision and accuracy.<br><br>Responsibilities:<br>• Print and assemble tax returns using firm-specific software and workflow tools, ensuring all required client deliverables are included.<br>• Scan and organize client workpapers, tax organizers, and related documents into the document management system.<br>• Package and prepare paper tax returns for delivery to external clients, adhering to established deadlines and quality standards.<br>• Track due dates for tax return deliveries and maintain accurate reporting to meet client expectations.<br>• Assist with new client setup processes, ensuring all necessary information is entered correctly.<br>• Perform general administrative tasks, such as photocopying, scanning, and document preparation, to support the team.<br>• Monitor workflows and maintain accurate records of completed tasks.<br>• Collaborate with team members to address and resolve operational challenges in a fast-paced environment.<br>• Ensure all deliverables meet high standards of accuracy, timeliness, and service quality.<br>• Participate in additional duties as assigned to support business needs.
<p>Robert Half is partnering with a Lake Geneva area client in the recruiting for a Billing Specialist to join their accounting and finance team. The Billing Specialist will be responsible for ensuring accurate preparation, processing, and management of invoices, as well as supporting other billing functions critical to the organization’s revenue cycle.</p><p><br></p><p>This is a permanent placement opportunity Mon - Fri offering health insurance, paid time off, retirement matching and flexible hours. </p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Prepare, review, and issue client invoices in accordance with company policies and core requirements</li><li>Verify billing data, resolve discrepancies, and maintain comprehensive records of billed items</li><li>Assist with contract terms and conditions, ensuring compliance on billed transactions</li><li>Communicate with clients and internal teams regarding billing questions or outstanding invoices</li><li>Support revenue transactions and reporting, collaborating with finance and accounting teams as needed </li><li>Help prepare reports related to billing, collections, and reconciliation for internal review and management</li><li>Ensure adherence to regulatory and company compliance requirements in all billing activities </li></ul>
<p>We are looking for a dedicated Benefits Specialist to join our team in Inverness, Illinois. This is a contract-to-hire position where you will play a vital role in supporting clients with various benefits programs, including social security and SNAP. The ideal candidate will have strong communication skills and a solid understanding of benefits administration processes.</p><p><br></p><p>Responsibilities:</p><p>• Assist clients in navigating social security benefits and other assistance programs, including SNAP.</p><p>• Coordinate with the Social Security office to ensure timely processing of benefits.</p><p>• Manage and track funds received by clients to ensure proper allocation.</p><p>• Process required paperwork accurately and efficiently for benefits applications.</p><p>• Provide clear and effective communication to clients regarding their benefits and eligibility.</p><p>• Utilize basic Microsoft Excel and Word for documentation and reporting.</p><p>• Collaborate with relevant agencies to resolve issues related to benefits administration.</p><p>• Maintain up-to-date knowledge of Medicaid and other benefit programs.</p><p>• Offer guidance and support to clients throughout the benefits application process.</p><p>• Ensure compliance with all regulations and policies related to benefits coordination.</p>
<p><em>The salary range for this position is $60,000-$65,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>Winter is here! Want to be with a company that will ensure you get to enjoy the holiday season? You don't have to be a 'people person' to want to work for a company that prioritize cultivating a healthy work environment for their employees while emphasizing the importance of a work-life balance. </p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Ability to prioritize, multitask, manage a high volume of bills per month and meet deadlines.</li><li>Experience with various e-billing vendors (e.g., CounselLink, Bottomline Legal eXchange, Tymetrix, Collaborati, Legal Solutions Suite, Legal Tracker, etc.) and LEDES file knowledge required to perform duties and responsibilities, including but not limited to preparing and submitting bills, budgets, and timekeeper rates according to client requirements.</li><li>Management of timekeepers and coordinate/process appeals as required.</li><li>Ability to execute complex bills in a timely manner (i.e., multiple discounts by matter, split billing, preparation, submission and troubleshooting of electronic bills).</li><li>Monitor outstanding Work in Process (WIP) and Accounts Receivable (AR) balances. Collaborate with billing attorneys to ensure WIP is billed on a timely basis and AR balances are collected withina reasonable period. Follow up with billing attorney and client on all aged AR balances.</li><li>Follow up on collections as directed by either Attorneys or Accounting leadership in support of meeting firm’s financial goals.</li><li>Review and edit prebills in response to attorney requests.</li><li>Proactively monitor potential errors that may result in the rejection of e-bills.</li><li>Research and analyze deductions and provide best course of action for balances.</li><li>Process write-offs following Firm policy.</li><li>Ability to effectively interact and communicate with attorneys, legal administrative assistants, staff, and clients.</li><li>Assist with month-end close as needed.</li><li>Proactively monitor potential errors that may result in the rejection of e-bills.</li><li>Assume additional duties as needed or assigned</li></ul><p> </p>
<p>Our client's internal communications team is seeking an experienced Airtable Consultant to optimize their content management processes and streamline workflow efficiency across the communications group. This contract position offers the chance to drive impactful change alongside the entire communications team, focusing on upcoming top-of-year launches.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Assess and optimize how Airtable is used for managing team content and corporate communications</li><li>Design and implement effective workflows for content execution, review, and status visibility</li><li>Lead real-time workshops with team members to identify challenges and roll out improvements for efficiency</li><li>Support the development and refinement of intake forms for content planning</li><li>Ensure that the Airtable setup aligns with broader communications goals and ensures visibility across all content producers</li></ul><p><br></p><p>Day-to-Day Expectations:</p><ul><li>Engage with team members to refine the Airtable workspace, including workflows, views, and processes</li><li>Quickly implement workflow changes and drive user adoption for operational efficiency</li></ul><p><br></p>
<p><em>The salary range for this position is $65,000 - $72,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p><strong>Job Description:</strong> </p><p> </p><p>The A/R Specialist will manage the timely and accurate collection of customer receivables for the Organization. The ideal candidate will be responsible for the collection, processing, and reconciliation of outstanding receivables. position supports the Company’s objectives through building relationships with customers, working cross-functionally with departments and monitoring and reporting on key performance indicators.</p><p> </p><p><strong>Responsibilities</strong></p><ul><li>Monitor the accurate and timely generation of customer invoices, ensuring compliance with established billing policies and procedures.</li><li>Review and verify the accuracy of invoices and other billing documents.</li><li>Maintain consistent communication with contact(s) at customer to ensure prompt payment and resolve any outstanding payment issues.</li><li>Reconciliation of assigned customer accounts to identify and address discrepancies or variances.</li><li>Investigate and resolve customer inquiries related to billing discrepancies or account issues.</li><li>Prepare and maintain accounts receivable reporting, including aging analysis and collection forecasts.</li><li>Monitor and track customer payment trends, identifying potential risks and opportunities for process improvement.</li><li>Assist with month-end and year-end closing activities as needed, ensuring accurate revenue recognition and financial reporting.</li><li>Support internal and external audits by providing documentation and responding to inquiries.</li><li>Stay up to date with industry best practices and regulations related to accounts receivable and billing.</li></ul><p> </p><p> </p>
<p>We are looking for an experienced Accounts Receivable Specialist to join our team in Bensenville, Illinois. In this role, you will play a critical part in managing billing processes, reconciling accounts, and ensuring accurate collections. This is a Contract position with the potential for long-term employment, offering a hybrid work schedule with three days onsite and two days remote.</p><p><br></p><p>Responsibilities:</p><p>• Manage billing activities, including generating invoices and tracking payments.</p><p>• Perform account reconciliations to identify discrepancies and ensure accuracy.</p><p>• Handle commercial collections by following up on overdue payments and resolving disputes.</p><p>• Conduct credit checks to assess customer eligibility and minimize financial risk.</p><p>• Apply cash payments efficiently while maintaining detailed transaction records.</p><p>• Utilize NetSuite or Oracle systems to manage accounts receivable processes.</p><p>• Analyze deductions, allowances, and discounts to ensure proper allocation.</p><p>• Collaborate with internal teams to address unmatched AR and resolve issues.</p><p>• Use advanced Excel functions, such as VLOOKUPs and formulas, for data analysis and reporting.</p><p>• Support financial planning and analysis (FP& A) tasks as needed to streamline operations.</p>
<p>We are looking for an Accounts Receivable Specialist to join our team in Barrington, Illinois. In this Contract to permanent position, you will play a key role in managing the accounts receivable process and ensuring accurate financial operations. This is a great opportunity for someone who is detail-oriented and eager to grow in their career.</p><p><br></p><p>Responsibilities:</p><p>• Oversee the accounts receivable process, ensuring timely and accurate billing and payment collection.</p><p>• Process customer invoices and reconcile accounts to ensure proper documentation and financial accuracy.</p><p>• Handle cash activity, including payments and deposits, while maintaining detailed records.</p><p>• Manage payment processing and promptly address any discrepancies or issues.</p><p>• Utilize accounting software systems, such as QuickBooks, to maintain financial data and generate reports.</p><p>• Perform general ledger entries and ensure compliance with company policies.</p><p>• Collaborate with other departments to resolve billing inquiries and improve workflows.</p><p>• Conduct account reconciliations to verify balances and identify any variances.</p><p>• Assist with data entry tasks related to financial transactions and records.</p><p>• Support continuous improvement efforts in the accounts receivable function.</p>
<p>Robert Half is looking for an Accounting Specialist for a client in the western suburbs. In this on-site role, you will play a pivotal part in maintaining the accuracy and efficiency of our financial operations. Reporting to the Finance Director, you will handle a variety of accounting tasks that ensure compliance with company policies and industry standards.</p><p><br></p><p>Responsibilities:</p><p>• Process accounts payable and receivable transactions, including reviewing invoices, entering data, and managing payment schedules.</p><p>• Reconcile bank statements and general ledger accounts, promptly addressing and resolving any discrepancies.</p><p>• Maintain accurate and up-to-date financial records and documentation.</p><p>• Assist in month-end and year-end closing procedures to ensure timely financial reporting.</p><p>• Support the creation of financial statements and comprehensive reports.</p><p>• Handle inquiries from vendors and internal stakeholders regarding payment statuses and account details.</p><p>• Ensure adherence to accounting standards, company policies, and established procedures.</p><p>• Collaborate with internal and external auditors by providing necessary documentation during audits.</p><p>• Utilize accounting software and tools to streamline financial processes and improve efficiency.</p><p><br></p><p>This position offers a salary range of $60,000-$65,000 and comes with a great benefits package to include medical/dental/vision benefits that start day 1, 120 hours of PTO, 8 paid holidays.</p><p><br></p><p>If interested, please contact Brian Keating at 331-264-5688.</p>
<p>We are seeking an experienced Event Planner to lead and execute a diverse range of client-focused events throughout the Midwest. In this dynamic role, you will drive event strategies from concept through flawless execution, ensuring each event delivers an exceptional attendee experience and measurable business impact. You’ll bring creative ideas, identify top venues, and develop compelling event content, always aligning with our organization’s goals and brand standards.</p><p>This position requires extensive interaction with colleagues on the events team, internal partners, and senior management. Your coordination and collaboration skills will help amplify business objectives and strengthen client relationships. This fast-paced role demands strong communication abilities, attention to detail, and accuracy under pressure. Expect long hours and regular travel throughout the region, with occasional travel outside the area. Robust data management skills are also essential.</p><p>The Event Planner reports to the Midwest Regional Events Lead.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Develop event strategies and experiences that support business goals and enhance client relationships</li><li>Design and deliver high-touch, engaging events in line with our brand standards</li><li>Oversee all event logistics, including budgeting, vendor negotiations, invoice processing, event collateral production, and on-site support</li><li>Manage vendor relationships, from identifying venues to contracting audio visual providers and other partners</li><li>Leverage event management software for data entry, RSVP tracking, communications, and ROI analysis</li><li>Host all event communications, including invitations, reminders, and post-event follow-ups</li><li>Lead on-site event teams, ensuring seamless registration, speaker management, vendor coordination, materials distribution, and flawless presentation execution</li><li>Complete post-event activities, including thorough data management and creation of event debriefs</li><li>Participate in team meetings, budget reviews, and partner touchpoints as the strategic event subject-matter expert</li><li>Collaborate across business units to identify shared resources, consolidate ideas, and optimize event opportunities</li><li>Monitor market trends and new venues in the Midwest region; assist with special projects as assigned</li></ul><p><br></p>
We are looking for an experienced Collections Supervisor or Team Lead to join our team in Skokie, Illinois. In this role, you will oversee a small team, ensuring effective credit and collections management while maintaining high organizational standards. This is a long-term contract position offering an excellent opportunity to contribute to the success of our credit operations.<br><br>Responsibilities:<br>• Supervise and guide a team responsible for commercial credit and collections activities.<br>• Ensure timely and accurate credit approvals based on company policies and analysis.<br>• Monitor team performance and provide coaching to meet departmental objectives.<br>• Oversee account management processes to maintain customer satisfaction and minimize overdue balances.<br>• Collaborate with other departments to streamline credit and collections workflows.<br>• Prepare and present reports on credit performance and collections outcomes.<br>• Identify and implement process improvements to enhance efficiency and accuracy.<br>• Resolve escalated issues with clients and provide solutions to complex credit situations.<br>• Maintain compliance with industry regulations and internal policies.<br>• Support team members in achieving their growth and development goals.
