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19 results for Customer Experience Specialist in West Palm Beach, FL

Device Support Specialist
  • Coral Springs, FL
  • onsite
  • Contract / Temporary to Hire
  • - USD / Hourly
  • We are looking for a Device Support Specialist to join our team in Coral Springs, Florida. In this role, you will serve as the primary contact for technical support, assisting customers with hardware-related inquiries and troubleshooting. The ideal candidate will have strong technical skills, excellent communication abilities, and a proactive approach to problem-solving. This is a contract-to-permanent position offering an exciting opportunity to work with innovative technologies and collaborate across multiple teams.<br><br>Responsibilities:<br>• Provide technical assistance to customers, addressing inquiries and offering solutions for hardware-related issues.<br>• Assist customers with the installation, configuration, and operation of devices, ensuring optimal performance.<br>• Document customer interactions, track support cases, and ensure timely resolution of issues.<br>• Coordinate the replacement, shipping, and receiving of device components as necessary.<br>• Perform basic testing and functionality checks on returned hardware to identify potential defects.<br>• Update and maintain accurate records in support ticket systems and technical documentation.<br>• Collaborate with engineering teams to conduct product testing and provide feedback for improvements.<br>• Work closely with operations and product management teams to align support efforts with business objectives.<br>• Deliver exceptional customer service by addressing concerns with clarity and professionalism.
  • 2025-12-12T14:18:38Z
Accounts Receivable Specialist
  • Weston, FL
  • onsite
  • Contract / Temporary to Hire
  • 23.75 - 27.00 USD / Hourly
  • We are looking for an experienced Accounts Receivable Specialist to join our team in Weston, Florida. This is a contract-to-permanent position offering an excellent opportunity for a skilled and detail-oriented individual to contribute to billing, cash applications, and customer service efforts. The ideal candidate will have strong organizational skills and a proactive approach to managing financial transactions and client communications.<br><br>Responsibilities:<br>• Oversee accounts receivable processes, including invoicing, collections, and cash applications.<br>• Utilize QuickBooks Online and Excel to manage and record financial transactions accurately.<br>• Monitor and respond to customer inquiries through email and other communication channels.<br>• Ensure timely posting of cash activity and reconcile discrepancies effectively.<br>• Collaborate with clients to address billing issues and resolve payment delays.<br>• Maintain detailed records of transactions for auditing and reporting purposes.<br>• Upload financial data into QuickBooks Online using Excel templates.<br>• Provide exceptional customer service to address client concerns and maintain positive relationships.<br>• Support the team in streamlining accounts receivable workflows.
  • 2025-12-15T19:23:41Z
Senior Representative, Customer Service - Skilled
  • Weston, FL
  • onsite
  • Temporary
  • 17.00 - 18.00 USD / Hourly
  • <p>We are looking for a highly skilled and detail-oriented Senior Data Specialist to join our team in Weston, Florida. This is a long-term contract position where you will play a crucial role in supporting the production of Pre-Operative Plans for robotic-assisted surgeries. The ideal candidate will excel in accuracy, efficiency, and collaboration to meet individual and team production goals. If you are passionate about precision and quality in healthcare processes, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Create and manage cases using a proprietary case management system to ensure smooth workflow.</p><p>• Analyze CT scans for compliance with specific surgical protocols and standards.</p><p>• Utilize advanced software to segment CT scans and develop 3D anatomical bone models for robotic surgery.</p><p>• Design comprehensive pre-operative surgical plans for robotic-assisted hip and knee replacements.</p><p>• Conduct thorough reviews of CT segmentations and surgical plans to ensure accuracy in anatomical landmarks, implant sizes, and positioning.</p><p>• Upload finalized pre-plans to designated field personnel within required timelines.</p><p>• Maintain detailed documentation of all tasks and processes following established guidelines and methods.</p><p>• Adhere strictly to work instructions to produce consistent and high-quality results.</p><p>• Collaborate with team members to meet production targets and support department goals.</p><p>• Occasionally work overtime as needed to meet increased demand and deadlines.</p>
  • 2025-11-19T14:18:40Z
Customer Service Representative
  • North Miami, FL
  • remote
  • Temporary
  • - USD / Hourly
  • <p><strong>Robert Half is seeking a Bilingual Customer Service Representative (English/Spanish) to support one of our clients. We are looking for someone with strong communication skills, a customer-first mindset, and the ability to resolve inquiries efficiently and professionally.</strong></p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Handle inbound and outbound customer calls in both English and Spanish</li><li>Respond to customer inquiries via phone, email, and chat</li><li>Provide accurate information regarding products, services, and account details</li><li>Document customer interactions and update records in the system</li><li>Resolve issues, escalate concerns when needed, and ensure customer satisfaction</li><li>Process orders, forms, applications, and requests</li><li>Collaborate with internal departments to support customer needs</li></ul><p><br></p>
  • 2025-12-08T16:14:10Z
Customer Service Representative
  • North Miami Beach, FL
  • onsite
  • Contract / Temporary to Hire
  • 18.00 - 20.00 USD / Hourly
  • <p>We are seeking a reliable and detail-oriented Customer Service & Administrative Associate to join our client’s team. This role provides support across customer service, order processing, invoicing, and administrative functions while partnering closely with the President, shipping, and production departments. The ideal candidate will be proactive, organized, and able to manage multiple responsibilities in a fast-paced environment.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p> • Provide customer support regarding product and pricing information</p><p> • Manage order status updates, returns, and expediting shipments</p><p> • Communicate with freight companies to resolve shipment issues</p><p> • Process and enter orders accurately</p><p> • Handle invoicing, filing, and other administrative duties</p><p> • Offer support to the President and assist shipping/production departments</p><p> • Maintain high accuracy and meet deadlines independently</p><p><br></p>
  • 2025-12-19T14:44:09Z
Customer Service Representative
  • Boca Raton, FL
  • onsite
  • Temporary
  • 17.00 - 18.00 USD / Hourly
  • <p>We are looking for a dedicated Customer Service Representative to join our team on a contract basis in Boca Raton, Florida. In this role, you will provide essential support to customers, ensuring their inquiries are addressed and their needs are met efficiently. This contract position is expected to last 3-6 months and will begin in early January.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to incoming customer calls, resolving inquiries and providing clear solutions.</p><p>• Accurately input and update customer information in company systems through effective data entry.</p><p>• Offer outstanding service by understanding customer concerns and delivering tailored assistance.</p><p>• Collaborate with team members to improve service delivery and share insights to enhance customer satisfaction.</p><p>• Troubleshoot issues related to customer accounts and escalate complex cases when necessary.</p><p>• Handle membership subscriptions and verify new customer accounts while maintaining detailed records.</p><p>• Manage multiple queues simultaneously while maintaining professionalism and efficiency.</p><p>• Stay updated on company policies, product changes, and relevant housing assistance updates to provide accurate information.</p>
  • 2025-12-19T18:18:53Z
AR/Collections Specialist
  • Palm Beach Gardens, FL
  • onsite
  • Contract / Temporary to Hire
  • 22.00 - 26.00 USD / Hourly
  • We are looking for a dedicated AR/Collections Specialist to join our team in Palm Beach Gardens, Florida. This Contract to permanent position involves managing customer accounts, ensuring timely collection of overdue invoices, and minimizing credit risks while maintaining excellent relationships with internal and external stakeholders. The ideal candidate will bring strong problem-solving skills, attention to detail, and a commitment to achieving corporate goals.<br><br>Responsibilities:<br>• Monitor assigned customer accounts and follow up promptly on overdue invoices.<br>• Investigate and resolve customer disputes, queries, and complaints efficiently.<br>• Respond to inquiries from internal teams and external customers in a timely manner.<br>• Collaborate daily with Customer Service and Sales teams to address account-related issues.<br>• Develop and maintain positive relationships with key customers to facilitate smooth collections.<br>• Maintain accurate documentation of customer files and collection activities within designated tools.<br>• Identify potential credit risks and escalate uncollectable accounts to management.<br>• Review customer accounts daily to make informed decisions about releasing orders on hold.<br>• Monitor credit limits and payment terms, recommending adjustments as necessary.<br>• Support management with administrative tasks, ad-hoc reports, and process improvement initiatives.
  • 2025-12-05T15:18:37Z
Purchase & Sales Specialist
  • Opa Locka, FL
  • onsite
  • Permanent
  • 60000.00 - 80000.00 USD / Yearly
  • <p>We are looking for a skilled and experience Regional Sales Manager to join our dynamic team in Opa Locka, Florida. In this role, you will oversee sales operations, ensuring efficient processes and excellent client interactions. The ideal candidate will bring expertise in procurement, sales strategies, and a strong understanding of merchant services to help drive business growth.</p><p><br></p><p>Responsibilities</p><p>• Manage purchasing activities, including creating and processing purchase orders.</p><p>• Oversee procurement functions to ensure timely acquisition of goods and services.</p><p>• Collaborate with sales and purchasing departments to align operations with business objectives.</p><p>• Utilize SAP and other tools to streamline purchasing workflows and maintain accurate records.</p><p>• Conduct consultative sales to address customer needs and offer tailored solutions.</p><p>• Lead direct and business-to-business sales efforts to expand client base.</p><p>• Drive e-commerce and online sales strategies, optimizing customer experience.</p><p>• Facilitate international sales transactions, ensuring compliance with regulations.</p><p>• Build strong relationships with equipment suppliers and vendors to negotiate favorable terms.</p><p>• Monitor market trends to identify opportunities for growth and improvement in both purchasing and sales</p><p><br></p><p><strong>QUALIFIED CANDIDATES PLEASE APPLY AND REACH OUT TO STEAFANIE FURNISS 786-897-7903 </strong></p>
  • 2025-12-09T16:33:55Z
E-Commerce Specialist
  • West Palm Beach, FL
  • onsite
  • Permanent
  • 75000.00 - 95000.00 USD / Yearly
  • We are looking for a skilled E-Commerce Specialist to oversee and optimize our presence on Amazon, driving growth and enhancing customer experience. This role is perfect for someone with a strong background in e-commerce who thrives in dynamic environments and enjoys taking ownership of impactful projects. Based in West Palm Beach, Florida, this position offers an exciting opportunity to contribute to a fast-growing, innovative company.<br><br>Responsibilities:<br>• Manage and optimize the company’s Amazon Seller Central account to maximize sales and visibility.<br>• Create and implement strategies to improve product rankings, conversion rates, and overall performance.<br>• Enhance product listings by refining titles, descriptions, images, and A+ content.<br>• Conduct thorough keyword research and apply best practices to improve discoverability.<br>• Monitor and analyze key performance metrics, making data-driven adjustments to campaigns.<br>• Set up and manage Amazon advertising campaigns, including Sponsored Products and Sponsored Brands.<br>• Coordinate inventory planning and forecasting to ensure optimal stock levels.<br>• Collaborate with cross-functional teams to support new product launches and promotional strategies.<br>• Stay informed on Amazon policies, trends, and algorithm updates to maintain competitive advantage.<br>• Address customer feedback and reviews to uphold a positive brand reputation.
  • 2025-12-04T13:53:39Z
Order Processing
  • North Miami Beach, FL
  • onsite
  • Contract / Temporary to Hire
  • - USD / Hourly
  • We are looking for a meticulous Order Processing Specialist to join our dynamic team in North Miami Beach, Florida. This Contract to permanent position offers the opportunity to play a vital role in ensuring customer orders are handled with precision and efficiency. The ideal candidate will thrive in a fast-paced environment and excel at maintaining accuracy in all aspects of order fulfillment.<br><br>Responsibilities:<br>• Accurately review and process customer orders to ensure timely delivery.<br>• Confirm order details, such as pricing, quantities, and shipping information, to maintain accuracy.<br>• Collaborate with warehouse, shipping, and customer service teams to facilitate seamless order fulfillment.<br>• Update and manage order records in the database to maintain organized documentation.<br>• Address and resolve order discrepancies or customer inquiries with professionalism.<br>• Communicate effectively through email correspondence to provide updates and resolve issues.<br>• Perform calculations related to order pricing and quantities to ensure accuracy.<br>• Scan and organize files related to order processing for easy access and reference.<br>• Utilize Microsoft Excel and Word to generate reports and maintain accurate records.<br>• Maintain a high level of attention to detail in all aspects of data entry and file organization.
  • 2025-12-04T15:14:03Z
Audit Specialist
  • Boca Raton, FL
  • onsite
  • Temporary
  • 49.40 - 57.20 USD / Hourly
  • We are looking for an experienced Audit Specialist to join our team in Boca Raton, Florida. This long-term contract position offers an opportunity to work on detailed audit processes, tax preparation, and compliance tasks. The ideal candidate will excel at maintaining organized work papers and supporting thorough documentation for financial reviews and audits.<br><br>Responsibilities:<br>• Prepare and organize detailed work papers for audits, reviews, and tax engagements.<br>• Document procedures, gather evidence, and provide analytical conclusions in compliance with audit standards.<br>• Create supporting schedules such as fixed asset reports, amortization schedules, and AR/AP aging analyses.<br>• Perform reconciliations of bank accounts and balance sheets, and prepare adjusting journal entries as needed.<br>• Incorporate client-provided data, including W-2s, bank statements, and invoices, into audit documentation.<br>• Utilize specialized software, including CaseWare, for engagement management and effective documentation.<br>• Apply tick marks and standard abbreviations to audit tasks to ensure clarity and consistency.<br>• Ensure all work papers fully support the financial statements and tax positions represented.<br>• Collaborate closely with seniors and managers by providing well-organized documentation for review processes.
  • 2025-12-17T21:34:11Z
Accounts Receivable Specialist
  • Dania Beach, FL
  • onsite
  • Permanent
  • 60000.00 - 65000.00 USD / Yearly
  • We are looking for a dedicated and detail-oriented Accounts Receivable Specialist to join our team in Dania Beach, Florida. This position plays a critical role in ensuring smooth financial operations by managing customer accounts, maintaining accurate records, and driving timely collections. The ideal candidate will excel at problem-solving, communication, and building strong relationships with customers and internal teams.<br><br>Responsibilities:<br>• Manage assigned customer accounts, ensuring timely payments and accurate activity tracking.<br>• Regularly review aging reports and proactively reach out to customers to address overdue invoices.<br>• Conduct thorough and solution-focused collection calls to resolve payment issues and secure commitments.<br>• Investigate and resolve billing discrepancies, disputes, or misapplied payments in collaboration with relevant departments.<br>• Process payments, including checks, wires, and credit cards, while maintaining accurate account records.<br>• Reconcile accounts by addressing unmatched transactions and ensuring data completeness.<br>• Set up new customer accounts, verifying business information and entering details into the system.<br>• Prepare and distribute account-related notices, statements, and documentation.<br>• Collaborate with leadership on settlement offers, payment plans, and escalated concerns.<br>• Identify and recommend process improvements to enhance efficiency and strengthen collections operations.
  • 2025-12-03T21:19:14Z
Collections Specialist
  • Boca Raton, FL
  • onsite
  • Contract / Temporary to Hire
  • 22.80 - 26.40 USD / Hourly
  • We are looking for a skilled Collections Specialist to join our team in Boca Raton, Florida. In this role, you will handle high-volume business-to-business collections, ensuring prompt resolution of outstanding accounts. This is a Contract to permanent position, offering an excellent opportunity for long-term growth within the company.<br><br>Responsibilities:<br>• Manage a high volume of business-to-business collection calls, averaging 75+ contacts daily.<br>• Follow up on overdue accounts and negotiate payment arrangements to reduce outstanding balances.<br>• Collaborate with internal teams to resolve billing discrepancies and ensure accurate account reconciliation.<br>• Maintain detailed records of collection activities and payment agreements in company systems.<br>• Utilize effective communication strategies to build rapport with clients while addressing payment issues.<br>• Monitor aging reports to prioritize collection efforts and meet departmental goals.<br>• Prepare weekly and monthly reports to track collection progress and identify trends.<br>• Handle inquiries related to billing and payment terms, providing clear and thorough responses.<br>• Ensure compliance with company policies and relevant regulations during all collection activities.
  • 2025-12-03T20:53:37Z
Accounts Receivable Specialist
  • Boca Raton, FL
  • onsite
  • Temporary
  • 23.75 - 25.00 USD / Hourly
  • <p>We are looking for a detail-oriented Accounts Receivable Specialist to join our team in Boca Raton, Florida. This contract position involves managing billing and collections processes to ensure timely invoicing, accurate account maintenance, and effective collection of receivables. The ideal candidate will thrive in a dynamic environment and demonstrate strong analytical, communication, and organizational skills.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and issue invoices accurately and on time, ensuring alignment with contracts, purchase orders, and service agreements.</p><p>• Monitor customer accounts to identify and address payment delays, non-payments, and other discrepancies.</p><p>• Post daily cash receipts, investigate discrepancies, and resolve cash application issues.</p><p>• Submit and follow up on disputes through customer portals as required.</p><p>• Maintain comprehensive records of billing activities, payments, and collection efforts.</p><p>• Process credit memos, account adjustments, refunds, and write-offs as needed.</p><p>• Reconcile accounts receivable sub-ledgers with the general ledger and customer accounts.</p><p>• Generate and distribute aging reports while assisting with month-end close procedures.</p><p>• Track and report on accounts receivable metrics, such as Days Sales Outstanding (DSO), to support financial decision-making.</p>
  • 2025-12-18T19:50:12Z
Collections Specialist
  • Boca Raton, FL
  • onsite
  • Contract / Temporary to Hire
  • 24.70 - 28.60 USD / Hourly
  • <p>We are looking for a dedicated Collections Specialist to join our team in Boca Raton, Florida. In this Contract to Permanent position, you will play a vital role in managing customer accounts and ensuring timely payments to meet organizational collection goals. This opportunity is ideal for individuals who thrive in a fast-paced environment and have a strong background in commercial and consumer collections.</p><p><br></p><p>Responsibilities:</p><p>• Monitor assigned customer accounts to achieve monthly and yearly collection targets, focusing on payments overdue by 60 days or more.</p><p>• Document collection activities to streamline follow-up processes and provide necessary support to accounts receivable personnel.</p><p>• Deliver accurate and timely updates on aging reports for weekly and month-end results reporting.</p><p>• Communicate weekly credit hold updates to the Accounts Receivable Manager to ensure appropriate account adjustments.</p><p>• Identify problematic accounts and escalate them for external collection agency placement while keeping the sales team informed.</p><p>• Review and reconcile accounts for potential write-offs or third-party collection placements.</p><p>• Process incoming emails and resolve internal and external inquiries efficiently.</p><p>• Manage mid-size customer accounts, along with top accounts within the portfolio.</p><p>• Provide support for related duties and responsibilities as assigned.</p><p>• Ensure careful and timely handling of customer communications and inquiries.</p>
  • 2025-12-17T00:38:51Z
Sr. Billing Specialist
  • Fort Lauderdale, FL
  • onsite
  • Permanent
  • 75000.00 - 80000.00 USD / Yearly
  • We are looking for a dedicated Senior Billing Specialist to oversee the complete billing process for complex, high-value projects in Fort Lauderdale, Florida. This role is integral to maintaining accurate and timely invoicing while ensuring compliance with contractual requirements. The ideal candidate possesses strong expertise in construction-style billing, exceptional attention to detail, and a proactive approach to enhancing billing processes.<br><br>Responsibilities:<br>• Prepare and submit invoices across various formats, including progress billings, time & materials, and fixed-price structures.<br>• Coordinate billing activities across multiple locations to ensure service-related invoicing is accurate and timely.<br>• Review and validate essential billing documents, including contracts, change orders, purchase orders, and subcontractor agreements.<br>• Ensure all approved change orders are properly incorporated into billing applications.<br>• Submit invoices through client and third-party platforms such as Procore, Coupa, and GC Pay.<br>• Monitor accounts receivable aging and follow up proactively on outstanding balances to ensure timely payment.<br>• Collaborate with internal teams and external clients to resolve billing discrepancies and payment issues.<br>• Manage lien waivers and other necessary documentation to support payment processing.<br>• Identify opportunities to improve billing workflows, reporting accuracy, and overall efficiency.<br>• Contribute to initiatives aimed at enhancing processes within the billing and accounting functions.
  • 2025-12-16T21:38:50Z
Accounts Payable Specialist
  • Deerfield Beach, FL
  • onsite
  • Contract / Temporary to Hire
  • 26.00 - 27.00 USD / Hourly
  • We are looking for an Accounts Payable Specialist to join our team in Deerfield Beach, Florida. In this role, you will manage accounts payable processes, ensure accurate invoicing, and oversee payment transactions for assigned entities. This is a Contract to permanent position within the education industry, offering an excellent opportunity for growth and development.<br><br>Responsibilities:<br>• Monitor and record all payments, expenditures, and invoices for assigned entities.<br>• Prepare and process invoices for payment while ensuring outstanding credits are resolved.<br>• Investigate and address discrepancies or payment disputes promptly.<br>• Handle check requests and ensure timely payments to vendors.<br>• Conduct vendor reconciliations and maintain accurate records.<br>• File accounting documents to preserve financial historical records.<br>• Post payments to customer accounts with accuracy and efficiency.<br>• Organize and manage deposit receipts, ensuring proper documentation for paid invoices.<br>• Compile reports on overdue accounts and assist with collections.<br>• Reconcile cash receipts and deposits, preparing detailed financial reports.
  • 2025-12-03T18:33:49Z
Tax Accountant
  • Pompano Beach, FL
  • onsite
  • Permanent
  • 125000.00 - 150000.00 USD / Yearly
  • We are looking for an experienced Tax Accountant to join our team in Pompano Beach, Florida. In this role, you will provide expert tax guidance and accounting services to a variety of clients, including individuals, corporations, and partnerships. This position requires strong knowledge of public accounting and a dedication to delivering accurate and timely tax solutions.<br><br>Responsibilities:<br>• Prepare and review tax returns for individuals, corporations, and partnerships, ensuring compliance with local, state, and federal regulations.<br>• Analyze financial statements and accounting records to identify tax-saving opportunities and minimize liabilities.<br>• Provide expert tax advice and guidance to clients, helping them navigate complex tax situations.<br>• Stay up-to-date with changes in tax laws and regulations, implementing necessary adjustments to client accounts.<br>• Collaborate with clients to develop effective tax strategies tailored to their unique financial situations.<br>• Conduct thorough audits of client accounts to ensure accuracy and compliance.<br>• Assist clients with tax planning, including projections and year-end strategies.<br>• Communicate effectively with clients to address inquiries and resolve tax-related issues.<br>• Support internal teams by sharing insights and expertise in public accounting.<br>• Maintain organized and accurate records for auditing and reporting purposes.
  • 2025-12-19T18:44:33Z
Receptionist
  • Wilton Manors, FL
  • onsite
  • Temporary
  • 15.84 - 20.00 USD / Hourly
  • <p>We are looking for a welcoming and friendly Receptionist to join our team on a contract basis in Wilton Manors, Florida. In this role, you will be the first point of contact for visitors and callers, ensuring a welcoming and efficient environment. This position offers an excellent opportunity to utilize your organizational and communication skills while contributing to daily operations.</p><p><br></p><p>Responsibilities:</p><p>• Greet visitors warmly and assist them in navigating the office or connecting with the appropriate staff.</p><p>• Answer and manage a multi-line phone system efficiently, directing calls to the correct departments.</p><p>• Handle incoming calls with a focus on quality service, ensuring inquiries are resolved or redirected appropriately.</p><p>• Maintain the reception area, keeping it organized and presentable at all times.</p><p>• Provide accurate information regarding office services and address general questions from the public.</p><p>• Schedule appointments and coordinate meeting logistics as needed.</p><p>• Manage mail distribution and oversee incoming and outgoing correspondence.</p><p>• Assist with basic administrative tasks to support office staff and operations.</p><p>• Handle switchboard operations for phone systems ranging from 1 to 10 lines.</p><p>• Ensure confidentiality and security of sensitive information while performing receptionist duties.</p>
  • 2025-12-19T20:44:30Z