<p><strong>Customer Service / Segmentation Specialist II</strong></p><p><strong>Shift:</strong> Second Shift (3:30 PM – 12:00 AM)</p><p><strong>Schedule:</strong> Full-Time | Onsite</p><p><br></p><p><strong>Position Overview</strong></p><p>We are seeking two highly motivated <strong>Customer Service / Segmentation Specialist II</strong> professionals to support anticipated growth and workforce needs at an onsite operations location in Weston. This is a <strong>second-shift, onsite role</strong> requiring strong attention to detail, technical aptitude, and a commitment to quality and consistency.</p><p>In this role, you will function as a senior-level producer of pre-operative plans, contributing directly to departmental production targets. Demand continues to grow, and while overtime is infrequent, extended workweeks (55+ hours) may occasionally be required.</p><p><strong>This is not a remote position.</strong></p><p><strong>Core Shift Hours</strong></p><ul><li><strong>3:30 PM – 12:00 AM</strong></li><li>Overtime may be required based on business needs</li></ul><p><strong>Key Responsibilities</strong></p><ul><li>Create and manage cases using a proprietary case management system</li><li>Review CT scans to ensure conformity with established surgical protocols</li><li>Segment CT scans using specialized software to create accurate 3D anatomical bone models</li><li>Develop pre-operative surgical plans using digital bone models for robotically assisted total hip and knee replacement procedures</li><li>Review CT segmentations and surgical plans for:</li><li>Anatomical landmark accuracy</li><li>Implant sizing and positioning</li><li>Upload completed pre-operative plans to field-based personnel</li><li>Accurately document all activities in accordance with prescribed methods and procedures</li><li>Follow detailed work instructions to ensure consistent, high-quality output</li><li>Meet individual, team, and departmental production and quality targets</li></ul>
<p>We are looking for a highly organized and detail-oriented Customer Service Representative to join our team in Delray Beach, Florida. In this Contract to permanent position, you will be responsible for maintaining effective communication and ensuring the accurate processing of documentation and accounts. This role requires adaptability, efficiency, and a proactive approach to problem-solving in a fast-paced work environment.</p><p><br></p><p>Responsibilities:</p><p>• Maintain consistent communication with various vendors to obtain updates on document submissions and resolve inquiries.</p><p>• Ensure all accounts are accurately documented with clear status notes to provide transparency and understanding.</p><p>• Schedule and execute follow-ups to facilitate timely resolution of outstanding accounts.</p><p>• Train new team members, sharing knowledge to ensure smooth onboarding and integration into the department.</p><p>• Collaborate with internal and external stakeholders to support team goals and achieve account resolutions.</p><p>• Monitor reports and requests to ensure tasks are completed accurately and efficiently.</p>
We are looking for an experienced AR/Collections Specialist to join our team in Palm Beach Gardens, Florida. This contract-to-permanent position offers an excellent opportunity to utilize your expertise in accounts receivable and collections while working closely with customers and internal teams. The ideal candidate will focus on maintaining positive customer relationships while ensuring timely collections and minimizing credit risks.<br><br>Responsibilities:<br>• Manage assigned customer accounts, ensuring timely follow-up on past due invoices.<br>• Investigate and resolve disputes, complaints, and queries to maintain customer satisfaction.<br>• Respond promptly to inquiries from customers and internal teams, providing clear and effective communication.<br>• Collaborate daily with Customer Service and Sales teams to address account-related issues.<br>• Develop and maintain strong relationships with key customers to facilitate effective collections.<br>• Document collection efforts thoroughly and utilize collection tools to track progress.<br>• Identify and escalate potential credit risks and uncollectable accounts to management.<br>• Analyze accounts and approve or hold orders based on credit status.<br>• Monitor and suggest adjustments to customer credit limits and terms as necessary.<br>• Support management with administrative tasks, ad-hoc projects, and process improvement initiatives.
<p>Robert Half is partnering with a reputable organization to identify a reliable and customer-focused Customer Service Representative. This role is ideal for someone who enjoys assisting customers, resolving issues, and providing a positive experience through clear and professional communication.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Handle inbound and outbound customer inquiries via phone, email, and/or chat</li><li>Provide accurate information regarding products, services, and order status</li><li>Resolve customer issues, complaints, and requests in a timely and professional manner</li><li>Document interactions and update customer records in internal systems</li><li>Collaborate with internal teams to escalate and resolve complex issues</li><li>Assist with administrative tasks and reporting as needed</li></ul><p><br></p>
<p><strong>Robert Half is partnering with a respected organization to identify a polished and highly capable Customer Service Representative who excels in client-facing environments and takes pride in delivering a high standard of service. This role is ideal for someone who enjoys problem-solving, clear communication, and acting as a key point of contact between customers and internal teams.</strong></p><p><br></p><p>What You’ll Do</p><p>As a Customer Service Representative, you’ll play a critical role in maintaining positive customer relationships and ensuring smooth day-to-day operations. Responsibilities may include:</p><ul><li>Serving as the primary point of contact for customers via phone, email, and internal systems</li><li>Responding to inquiries, resolving issues, and escalating complex concerns when appropriate</li><li>Documenting customer interactions accurately and maintaining detailed records</li><li>Coordinating with internal departments to ensure timely follow-up and resolution</li><li>Processing requests, orders, or service updates in internal systems</li><li>Maintaining a professional, calm, and solution-oriented approach in all interactions</li><li>Identifying recurring issues and proactively suggesting process or service improvements</li></ul><p><br></p>
<p>We are looking for a skilled and experience Regional Sales Manager to join our dynamic team in Opa Locka, Florida. In this role, you will oversee sales operations, ensuring efficient processes and excellent client interactions. The ideal candidate will bring expertise in procurement, sales strategies, and a strong understanding of merchant services to help drive business growth.</p><p><br></p><p>Responsibilities</p><p>• Manage purchasing activities, including creating and processing purchase orders.</p><p>• Oversee procurement functions to ensure timely acquisition of goods and services.</p><p>• Collaborate with sales and purchasing departments to align operations with business objectives.</p><p>• Utilize SAP and other tools to streamline purchasing workflows and maintain accurate records.</p><p>• Conduct consultative sales to address customer needs and offer tailored solutions.</p><p>• Lead direct and business-to-business sales efforts to expand client base.</p><p>• Drive e-commerce and online sales strategies, optimizing customer experience.</p><p>• Facilitate international sales transactions, ensuring compliance with regulations.</p><p>• Build strong relationships with equipment suppliers and vendors to negotiate favorable terms.</p><p>• Monitor market trends to identify opportunities for growth and improvement in both purchasing and sales</p><p><br></p><p><strong>QUALIFIED CANDIDATES PLEASE APPLY AND REACH OUT TO STEAFANIE FURNISS 786-897-7903 </strong></p>
We are looking for an experienced Collections Specialist to join our team in Juno Beach, Florida. In this long-term contract position, you will play a pivotal role in managing overdue accounts, processing payments, and ensuring compliance with federal and state regulations. This is an excellent opportunity to contribute to the optimization of revenue recovery while maintaining sensitivity to customer needs.<br><br>Responsibilities:<br>• Negotiate payment agreements tailored to customers' financial situations to ensure successful collections.<br>• Track and monitor payment statuses, initiating follow-ups for missed deadlines.<br>• Collaborate with internal teams, such as billing and sales, to resolve disputes efficiently.<br>• Identify and escalate any fraudulent activities for further investigation.<br>• Achieve monthly collection targets and actively contribute to improving collection procedures.<br>• Maintain compliance with federal and state regulations while handling customer accounts.<br>• Ensure accurate processing of payments and validation of customer account details.<br>• Provide exceptional customer service to address inquiries and maintain positive relationships.<br>• Review and optimize revenue recovery strategies to minimize financial risk.<br>• Prepare reports on collection activities and performance metrics for management review.
We are looking for a skilled E-Commerce Specialist to oversee and optimize our presence on Amazon, driving growth and enhancing customer experience. This role is perfect for someone with a strong background in e-commerce who thrives in dynamic environments and enjoys taking ownership of impactful projects. Based in West Palm Beach, Florida, this position offers an exciting opportunity to contribute to a fast-growing, innovative company.<br><br>Responsibilities:<br>• Manage and optimize the company’s Amazon Seller Central account to maximize sales and visibility.<br>• Create and implement strategies to improve product rankings, conversion rates, and overall performance.<br>• Enhance product listings by refining titles, descriptions, images, and A+ content.<br>• Conduct thorough keyword research and apply best practices to improve discoverability.<br>• Monitor and analyze key performance metrics, making data-driven adjustments to campaigns.<br>• Set up and manage Amazon advertising campaigns, including Sponsored Products and Sponsored Brands.<br>• Coordinate inventory planning and forecasting to ensure optimal stock levels.<br>• Collaborate with cross-functional teams to support new product launches and promotional strategies.<br>• Stay informed on Amazon policies, trends, and algorithm updates to maintain competitive advantage.<br>• Address customer feedback and reviews to uphold a positive brand reputation.
<p>We are looking for a dedicated Senior Customer Service Representative to join our team in Weston, Florida. This long-term contract position offers the opportunity to provide exceptional support and service while contributing to the success of our operational processes. The ideal candidate will bring strong communication skills, attention to detail, and a proactive approach to customer interactions.</p><p><br></p><p><strong>Position Overview</strong></p><p>The Senior Representative is a highly proficient, quality-focused contributor responsible for producing accurate and consistent Pre-Operative Plans. This role is fully onsite and centers around individual production to meet team and departmental output targets.</p><p><strong>Key Responsibilities</strong></p><ul><li>Create surgical case files using a proprietary case management system.</li><li>Review CT scans for conformity with Mako Surgical protocol.</li><li>Segment CT scans using specialized software to produce 3D anatomical bone models for robotic surgery.</li><li>Create Pre-Operative Surgical Plans for robotically assisted Total Hip and Total Knee Replacement using digital bone models.</li><li>Review CT segmentations and surgical plans for accuracy, including anatomical landmark selection, implant sizing, and positioning.</li><li>Upload completed pre-plans to field-based personnel.</li><li>Document all activities according to prescribed methods and procedures.</li><li>Follow work instructions with precision to deliver consistent, high-quality output.</li></ul>
We are seeking a Legal Support/Intake specialist to join our team on a contract basis in Delray Beach, Florida. In this role, you will assist with essential legal and administrative tasks to support the firm's operations. This position requires strong organizational skills and the ability to work efficiently in a fast-paced environment.<br><br>Responsibilities:<br>• Handle client intake processes, ensuring all required information is accurately documented.<br>• Manage tasks related to probate and estate administration with precision and attention to detail.<br>• Assist in estate planning and real estate matters, providing necessary support to the legal team.<br>• Process incoming and outgoing mail, ensuring timely distribution and documentation.<br>• Scan and print legal documents, maintaining an organized record system.<br>• Schedule meetings and appointments, coordinating calendars effectively.<br>• Utilize firm templates to prepare legal documents and correspondence.<br>• Collaborate with team members to ensure smooth workflow and adherence to deadlines.
We are looking for an organized and detail-oriented Order Processing Specialist to join our team in Miramar, Florida. In this long-term contract role, you will play a key part in ensuring smooth administrative operations, accurate invoice management, and efficient order processing. This position offers an opportunity to work in a growing company, providing essential support to various teams while maintaining high standards of accuracy and professionalism.<br><br>Responsibilities:<br>• Upload and process invoices through customer portals with precision.<br>• Perform accurate data entry tasks, including recording sales orders and entering quotes.<br>• Provide administrative support to the sales team, ensuring timely communication and document handling.<br>• Assist the accounting team with tasks such as processing credits and debits and entering invoices into the system.<br>• Manage product shipping logistics to ensure timely delivery.<br>• Maintain organized records of invoices, quotes, and sales documentation.<br>• Collaborate with team members to improve workflow efficiency and address operational needs.<br>• Ensure compliance with company policies and procedures during all data handling and administrative processes.
<p>We are looking for an Accounts Receivable Specialist to join our team in Fort Lauderdale, Florida. This Contract position requires a detail-oriented individual with expertise in billing, collections, and resolving account disputes. If you have experience in the hotel or hospitality industry and a strong background in AR processes, we encourage you to apply.</p><p><br></p><p>Hotel / Hospitality industry experience is Required</p><p>40 hours per week - 8 hour day </p><p>On site / In office</p><p><br></p><p>Responsibilities:</p><p>• Process and manage accounts receivable transactions, ensuring accuracy and timeliness.</p><p>• Handle billing operations, including preparing invoices and verifying payment details.</p><p>• Conduct collections activities to recover outstanding balances.</p><p>• Resolve disputes and discrepancies related to accounts receivable, maintaining positive client relationships.</p><p>• Utilize property management systems and industry-specific software to streamline AR workflows.</p><p>• Collaborate with internal teams to address payment issues and improve financial processes.</p><p>• Generate regular reports to track accounts receivable performance and provide insights.</p><p>• Ensure compliance with company policies and financial regulations.</p><p>• Maintain organized financial records for audits and reporting purposes.</p><p>• Support the team with additional tasks as needed to optimize AR operations.</p>
We are looking for a dedicated Claims Associate to join our team on a long-term contract basis in Sunrise, Florida. In this role, you will handle medical claims processing, member communications, and ensure compliance with industry standards. This position offers an opportunity to utilize your expertise in medical claims and billing while providing excellent customer service.<br><br>Responsibilities:<br>• Process new claims by setting them up, completing required forms, scanning documents, and ensuring all claims are accurately processed.<br>• Communicate with healthcare providers to gather additional documentation needed for claim evaluations.<br>• Assess coverage for submitted claims, verifying details through internal systems and attaching supporting documents.<br>• Send clear and thorough correspondence to members explaining the claim adjudication process.<br>• Provide empathetic and detail-oriented customer service, actively listening to member concerns.<br>• Act as a subject matter expert on benefit coverage and product knowledge, assisting members with inquiries.<br>• Maintain strict confidentiality and follow data security and authentication protocols when handling sensitive information.<br>• Organize and prioritize tasks to meet established service standards and benchmarks.<br>• Collaborate effectively in a fast-paced environment to ensure timely claim resolutions.<br>• Ensure compliance with relevant policies, procedures, and regulations while managing member and payment information.
