<p><strong><u>Staff Accountant</u></strong> - Manufacturing industry</p><p><em>Direct-Hire / Permanent position</em></p><p>Robert Half contact: <u>Drew.Schroll@RobertHalf com</u></p><p><br></p><p>*Career progression available here to Sr. Accountant / Accounting Manager / Controller*</p><p><br></p><p>We are looking for a skilled Staff Accountant to join our client's accounting department! This position will report to the Controller and help assist with financial statement preparation, month-end close, reconciliations, sales and use tax filings AP, AR, reconciliations, and assist with transactional AP/AR/Payroll as needed. This role is ideal for someone with strong attention to detail and extensive experience in managing financial processes and ensuring accuracy in accounting functions. The successful candidate will play a pivotal role in maintaining the financial health of our organization, particularly within the manufacturing industry.</p><p><br></p><p><em><u>Responsibilities</u></em>:</p><p>• Handle all aspects of accounts payable and accounts receivable processes, ensuring accuracy and timeliness.</p><p>• Perform bank reconciliations to maintain proper financial records.</p><p>• Manage month-end closing procedures and prepare financial statements.</p><p>• Ensure compliance with accounting standards and company policies.</p><p>• Maintain accurate and up-to-date records of all financial transactions.</p><p>• Provide insights and reports to assist in financial decision-making processes.</p><p><br></p><p>Our client offers a comprehensive benefits package, 401k match, and paid time off. Salary will be commiserate with relevant experience.</p><p><br></p><p><br></p><p><strong>For immediate consideration, </strong>please apply today and/or send your resume to <u>Drew.Schroll@RobertHalf com. </u></p><p><br></p>
<p><strong>Controller- Construction Industry</strong></p><p><strong>Contact: </strong>Brittany Rizzo / [email protected]</p><p><strong>Reference ID: </strong>BR0013343207</p><p><br></p><p>We are looking for an experienced Controller to oversee and manage financial operations for our organization in Springfield, Massachusetts. The ideal candidate will possess strong analytical skills and demonstrate expertise in financial reporting, budgeting, and compliance. This role is critical for ensuring the accuracy and integrity of financial data while contributing to strategic financial planning.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Lead and coordinate the month-end close process to ensure timely and accurate financial reporting.</p><p>• Prepare and review journal entries, ensuring compliance with accounting standards.</p><p>• Perform account and bank reconciliations to maintain financial accuracy.</p><p>• Oversee AIA billing processes and ensure proper documentation and reporting.</p><p>• Manage financial statement preparation, including balance sheets, income statements, and cash flow statements.</p><p>• Conduct variance analysis to identify trends and discrepancies in financial performance.</p><p>• Ensure compliance with percentage-of-completion accounting methods as required.</p><p>• Collaborate with other departments to support budgeting and forecasting activities.</p><p>• Provide detailed financial insights and recommendations to aid in strategic decision-making.</p><p>• Maintain adherence to regulatory requirements and internal controls.</p>
We are looking for a skilled Legal Secretary to join a well-established law firm in Hartford, Connecticut. This role is perfect for an organized, detail-oriented individual with a strong background in litigation defense and a minimum of three years of experience in the legal field. The ideal candidate will excel in managing deadlines, maintaining schedules, and supporting attorneys with administrative and procedural tasks.<br><br>Responsibilities:<br>• Prepare and manage court filings, ensuring accuracy and adherence to deadlines.<br>• Handle e-filing processes for various jurisdictions, maintaining compliance with court requirements.<br>• Coordinate and maintain attorneys’ calendars, including scheduling meetings, hearings, and deadlines.<br>• Transcribe dictation and draft legal documents with attention to detail.<br>• Provide administrative support for defense litigation cases, including document management and correspondence.<br>• Communicate effectively with clients, court personnel, and attorneys to facilitate case progress.<br>• Organize and maintain physical and electronic case files for easy access and reference.<br>• Monitor deadlines and ensure timely submission of required documents.<br>• Assist with trial preparation, including organizing exhibits and coordinating logistics.
<p>We are looking for an experienced Accounting Manager to join our team on a contract basis in Bridgeport, Connecticut. This role is ideal for someone with a strong attention to detail and a solid background in financial management and accounting operations. The successful candidate will be the sole contributor overseeing essential accounting functions to ensure accuracy and efficiency.</p><p><br></p><p>Responsibilities:</p><p>• Manage the month-end close process, ensuring timely and accurate reporting.</p><p>• Oversee the general ledger and maintain proper documentation for all financial transactions.</p><p>• Prepare and review financial statements in compliance with regulatory standards.</p><p>• Assist with internal and external audits, ensuring adherence to all financial regulations.</p><p>• Reconcile accounts and resolve discrepancies to maintain accurate financial records.</p><p>• Weekly accounts payable and accounts receivable processes, ensuring smooth operations.</p><p>• Utilize QuickBooks and Paycor to manage accounting tasks and streamline workflows.</p><p>• Prepare and post journal entries while maintaining detailed records.</p><p>• Conduct tuition and accounts receivable tracking and reporting.</p><p>• Perform bank reconciliations to ensure proper balancing of financial accounts.</p>
We are looking for an experienced ERP/CRM Configuration SME to join our team on a long-term contract basis. This role involves working with advanced systems in a manufacturing environment to ensure smooth operations and optimize configurations. Based in West Hartford, Connecticut, this position offers an excellent opportunity to contribute to complex projects and streamline system processes.<br><br>Responsibilities:<br>• Configure and manage Dayforce systems to ensure seamless functionality during team transitions.<br>• Oversee payroll processes and address system adjustments to maintain accuracy and compliance.<br>• Collaborate on integration points between Oracle and Dayforce systems to enhance connectivity.<br>• Develop and implement client-side scripts to improve system performance and user experience.<br>• Create and update business requirement documents to align with organizational needs.<br>• Manage configuration settings to optimize system functionality and efficiency.<br>• Conduct API development to integrate new tools and improve data flow.<br>• Provide expertise in Salesforce development to support CRM enhancements.<br>• Perform HRIS analysis to identify opportunities for system improvements.<br>• Ensure all system updates and modifications adhere to compliance standards.
<p>We are looking for an experienced Controller to join a leading manufacturing company in Rocky Hill, Connecticut. This position offers a long-term contract opportunity and requires a detail-oriented individual with expertise in financial management and reporting. The role involves overseeing critical accounting functions and contributing to the consolidation and analysis of financial data across multiple entities.</p><p><br></p><p>Responsibilities:</p><p>• Supervise a team of two staff members, providing leadership and guidance in daily accounting operations.</p><p>• Prepare and review monthly financial statements to ensure accuracy and compliance with company standards.</p><p>• Consolidate financial data from four domestic and international entities, ensuring seamless integration and reporting.</p><p>• Conduct detailed account analysis and reconciliations to maintain the integrity of financial records.</p><p>• Manage intercompany accounting processes, ensuring accurate tracking and reporting across entities.</p><p>• Utilize VISUAL and IQMS software and to streamline accounting functions and enhance efficiency.</p><p>• Oversee fixed asset accounting, ensuring proper tracking and reporting.</p><p>• Collaborate with key stakeholders to provide insights and recommendations on financial performance.</p><p>• Maintain compliance with industry regulations and best practices in financial management.</p>
<p>We are looking for a skilled Associate to join our team in New Haven, Connecticut. In this role, you will provide expert legal counsel, support various business functions while ensuring compliance with policies and regulations. This position offers the opportunity to collaborate across departments and contribute to the growth and efficiency of our organization.</p><p><br></p><p>Responsibilities:</p><p>• Act as a trusted advisor to business teams on a range of commercial legal matters.</p><p>• Deliver sound legal judgment and communicate effectively with diverse stakeholders.</p><p>• Provide legal guidance on contracts and ensure alignment with internal policies.</p><p>• Participate in cross-functional leadership teams to support business objectives.</p><p>• Collaborate with legal department colleagues to implement and optimize contract lifecycle management systems.</p><p>• Develop and deliver training sessions on legal, regulatory, and compliance topics for business teams.</p><p>• Coordinate with subject matter experts to ensure contracts adhere to legal and policy standards.</p><p>• Manage relationships with external counsel, oversee budgets, and approve invoices for legal matters.</p>
<p><strong>Job Title: </strong>Controller</p><p><strong>Location: </strong>Southington CT, Area</p><p><strong>Position Type:</strong> Full Time/Permanent Position</p><p><strong>Recruiter Contact:</strong> Sal Fiorillo - Sal.Fiorillo@Roberthalf</p><p><strong>Reference:</strong> SF0013278274</p><p><br></p><p><strong>WHY YOU WILL LOVE THIS ROLE / COMPANY</strong>: </p><ul><li>BEAUTIFUL AND UPDATED OFFICE - Have a gym on site, free quality coffee & barista, private chef, Peloton’s on site, driving range, basketball court, garden, etc. </li><li>There is a lot of longevity here – people have been there upwards of 30 years, opportunity for growth in this role. </li><li>Company is in growth mode, company is profitable and doing well! Looking to expand, automate, and continue to grow! </li><li>Benefits are great here! Low contributions, low copays, etc. 401k with match + profit sharing</li></ul><p><strong>Key Responsibilities:</strong></p><ul><li>Direct overall financial functions, including general accounting, accounts payable, accounts receivable, and credit/collections.</li><li>Ensure adherence to accounting policies, procedures, and regulatory compliance, including Sarbanes-Oxley and GAAP requirements.</li><li>Manage month-end close processes, including oversite of Senior & Staff Accountants, general ledger adjustments, balance sheet reconciliations, and corporate overhead allocations.</li><li>Generate and present detailed financial reports on a regular basis for internal stakeholders and the parent organization.</li><li>Work closely with leadership to provide financial insights for decision-making across operations, sales, and expense management.</li><li>Propose and implement enhancements to internal controls to minimize risks and improve reporting reliability.</li><li>Collaborate with IT and other departments to address and implement system improvements efficiently.</li><li>Oversee and coordinate internal and external audit activities, ensuring full regulatory and legal compliance.</li><li>Build, train, and mentor a high-performing finance team, facilitating professional development and conducting performance reviews.</li></ul><p><strong>Requirements:</strong></p><ul><li>Bachelor’s degree in accounting/finance required. </li><li>5-7+ years of experience in manufacturing within a supervisory role </li><li>Strong understanding and experience with internal controls (SOX) and GAAP</li><li>Advanced Excel skills</li><li>Strong leadership and interpersonal skills.</li></ul><p><strong>PLUSES: </strong></p><ul><li>Publicly traded company experience is highly preferred </li><li>Experience automating and implementing process and system improvements </li></ul><p>If you meet the minimum requirements and want to learn more about this opportunity, please email your resume to Sal Fiorillo in the email above.</p><p>All inquiries are confidential. Please note at Robert Half we never present your background to a client company without your permission.</p>
We are looking for an experienced Chief Financial Officer to join our team in Shelton, Connecticut. As a key leader, you will oversee financial strategies and operations, ensuring the organization's fiscal health and compliance with reporting standards. This is a Contract position designed for an individual with strong attention to detail, ready to drive impactful financial decision-making and long-term growth.<br><br>Responsibilities:<br>• Direct and manage cash flow analysis to maintain optimal liquidity and financial stability.<br>• Develop and implement capital management strategies to support organizational objectives.<br>• Supervise month-end financial close processes to ensure timely and accurate reporting.<br>• Oversee business systems and processes to enhance operational efficiency.<br>• Prepare and review financial grant reporting to ensure compliance with regulatory requirements.<br>• Provide strategic recommendations to the executive team based on financial performance and market trends.<br>• Lead budgeting and forecasting activities to align with company goals.<br>• Ensure adherence to accounting principles and standards in all financial operations.<br>• Collaborate with stakeholders to identify opportunities for cost optimization and revenue growth.<br>• Monitor and mitigate financial risks through proactive planning and analysis.
<p>We are looking for a skilled Compliance Attorney to join our team near Orange, Connecticut. In this role, you will play a pivotal part in ensuring our organization adheres to all applicable legal and regulatory requirements. This position requires an individual with a strong background in compliance and expertise in legal analysis.</p><p><br></p><p>Responsibilities:</p><p>• Oversee the development and maintenance of the organization’s compliance program, ensuring adherence to regulatory standards.</p><p>• Conduct thorough research and analysis of federal and state regulations to evaluate their impact on business operations.</p><p>• Collaborate with internal teams to implement effective compliance strategies and promote best practices.</p><p>• Provide legal counsel on operational matters, offering solutions to mitigate risks and ensure compliance.</p><p>• Support audits conducted by external agencies, preparing necessary documentation and addressing inquiries.</p><p>• Monitor regulatory changes and ensure timely updates to policies and procedures.</p><p>• Develop and deliver compliance training programs to enhance awareness across the organization.</p><p>• Maintain accurate records and documentation related to compliance activities.</p><p>• Act as a liaison between the organization and regulatory bodies, ensuring clear and effective communication.</p>
We are looking for a motivated and detail-oriented individual to join our Sales Support team in West Hartford, Connecticut. In this contract role, you will play a critical part in assisting financial representatives with operational tasks and client-focused initiatives to ensure their success in meeting business objectives. This position requires strong organizational skills, excellent communication abilities, and a commitment to providing high-quality support within the financial services industry.<br><br>Responsibilities:<br>• Assist financial representatives with maintaining compliant client files and ensuring all correspondence is appropriately managed.<br>• Coordinate the preparation of sales materials, meeting kits, and pre-sale packages to support client interactions.<br>• Conduct regular one-on-one meetings with financial representatives to review progress and provide guidance.<br>• Oversee the underwriting process, including application submission, scheduling medical exams, and monitoring case statuses.<br>• Support investment account setup, funds disbursement, and account transfers while ensuring accuracy and compliance.<br>• Facilitate marketing activities, including the creation of detail-oriented profiles, business cards, and email signatures.<br>• Collaborate with teams to develop comprehensive financial plans tailored to client needs and life stages.<br>• Manage client communications and ensure timely responses to inquiries and service requests.<br>• Provide coaching and guidance to financial representatives to enhance productivity and time management.<br>• Participate in team meetings to share insights and improve office-wide processes.
<p>Leading renewable energy company committed to sustainable innovation and reducing our carbon footprint. Based in Bethel, CT, the organization operates in a dynamic manufacturing environment, utilizing raw materials, efficient labor processes, and optimal overhead allocation to produce high-quality products. They're looking for a controller with a strategic mindset coupled with excellent leadership skills and hands on experience to join the growing firm and play a critical role in financial and operational success.</p><p> </p><p><strong>What the role entails and what you bring to the table:</strong></p><ul><li>Must have CPA & manufacturing experience</li><li>Managed Staff – this manages 4 in accounting</li><li>Can be hands on & strategic</li><li>Review process & procedures</li><li>System review & changes</li><li>What changes to be made to bring company to next level</li><li>Prior Leadership & employee management experience is very important (this firm believes in employee development, management training, reviews and weekly meetings)</li></ul><p><strong>Responsibilities:</strong></p><ul><li>Oversee monthly and year-end financial closing processes, including the preparation and review of journal entries, accruals, reconciliations, and financial reports.</li><li>Lead and mentor accounting teams across multiple business units, fostering a culture of collaboration and growth.</li><li>Develop and implement accounting policies, procedures, and internal controls to ensure compliance with corporate standards and regulatory requirements.</li><li>Evaluate and enhance current accounting operations, identifying opportunities for improvement and implementing necessary changes.</li><li>Manage cash flow forecasting and ensure efficient financial resource allocation across the business unit.</li><li>Provide strategic financial insights and ad hoc reporting to support business decisions and drive performance.</li><li>Collaborate with cross-functional teams to ensure seamless financial operations and alignment with organizational objectives.</li></ul>
<p><strong>Financial Analyst / Underwriter - HYBRID, Hartford</strong></p><p><strong>Contact: </strong>Brittany Rizzo / [email protected]....</p><p><strong>Reference ID:</strong> BR0013272602</p><p><br></p><p>Our client has partnered with Robert Half in their search for a Financial Analyst to join their team in Hartford, Connecticut. In this hybrid role, you will apply your expertise to evaluate financial risks and provide advanced underwriting analysis, ensuring adherence to company guidelines and standards. This position offers an exciting opportunity to contribute to the success of an established insurance organization, and a clear path for growth. </p><p><br></p><p>Responsibilities:</p><p>• Conduct detailed underwriting evaluations to assess individual risks, ensuring compliance with company policies and industry standards.</p><p>• Analyze financial statements and data to make informed decisions regarding risk acceptability and pricing.</p><p>• Collaborate with internal teams to develop accurate financial models and projections.</p><p>• Perform variance analysis to identify discrepancies and provide actionable insights.</p><p>• Utilize data mining techniques to uncover trends and opportunities for optimization.</p><p>• Prepare ad hoc financial analyses to support strategic decision-making and business planning.</p><p>• Review coverages, terms, and conditions to ensure alignment with company objectives.</p><p>• Maintain up-to-date knowledge of market trends and regulatory changes impacting financial underwriting.</p><p>• Communicate findings and recommendations effectively to stakeholders and management.</p><p>• Assist in developing strategies for risk management and improving underwriting processes.</p>
<p>We are looking for a skilled Business Intelligence Analyst to join our team in Hartford County, Connecticut. In this role, you will leverage your expertise in data analytics and reporting to provide actionable insights that support key business decisions. The ideal candidate will excel in utilizing tools like Microsoft Power BI to create dynamic reports and dashboards, ensuring the organization’s data is both accessible and impactful.</p><p><br></p><p>Responsibilities:</p><p>• Design, develop, and maintain business intelligence dashboards and reports using Microsoft Power BI.</p><p>• Collaborate with stakeholders to understand reporting needs and translate them into actionable data solutions.</p><p>• Conduct thorough testing of reports to ensure accuracy and reliability.</p><p>• Manage database systems and ensure proper administration for optimal performance.</p><p>• Review and analyze data to identify trends, patterns, and opportunities for business improvement.</p><p>• Present findings and insights to stakeholders in clear and compelling formats.</p><p>• Set up and maintain workspaces in business intelligence tools to streamline reporting processes.</p><p>• Provide technical support and guidance to team members on BI tools and methodologies.</p><p>• Ensure compliance with data governance policies and best practices.</p>
<p>We're Hiring a Bookkeeper for a small but growing business in Wilton, CT. This person will be responsible for all AP/AR and payroll using QuickBooks. This is an on-site position 5 days a week in Wilton, CT so to be considered, all candidates must be commutable. </p><p><br></p><p>Responsibilities:</p><p>• Record and maintain accurate financial transactions, including postings to the general ledger using QuickBooks.</p><p>• Reconcile monthly bank accounts, credit card statements, and lines of credit payable.</p><p>• Handle bank deposits and ensure timely processing of customer invoices and collections.</p><p>• Manage accounts payable by processing and coding invoices, as well as issuing payments.</p><p>• Prepare and file sales tax reports across multiple states.</p><p>• Oversee payroll processes and ensure timely and accurate employee payments.</p><p>• Administer insurance policies and provide quarterly and year-end financial statements along with supporting documentation.</p><p>• Ensure compliance with income tax filings for both business and individual shareholders, working closely with external tax preparers.</p><p>• Collaborate on quarterly and annual financial statement reviews with external partners.</p><p>• Manage annual property declaration reporting and provide additional financial reports such as gross profit analysis and W-2 calculations as required.</p>
<p><strong>Controller </strong></p><p><strong>Location:</strong> Milford, CT area </p><p><strong>Reference:</strong> SF0013351148</p><p><strong>Recruiter Contact:</strong> Sal Fiorillo — Sal.Fiorillo@RobertHalf</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Oversee all accounting functions: GL, AP, AR, payroll, cash management, and financial reporting</li><li>Prepare accurate monthly, quarterly, and annual financial statements</li><li>Lead budgeting, forecasting, and cash flow management</li><li>Monitor performance across multiple facilities; analyze trends and variances</li><li>Ensure compliance with GAAP, audits, and regulations</li><li>Support revenue cycle initiatives and financial systems/process improvements</li><li>Lead and mentor an accounting team of ~5</li></ul><p> Requirements:</p><ul><li>Bachelor’s degree in Accounting or Finance</li><li>5+ years of progressive accounting experience, including in a supervisory role</li><li>Ideal for a strong Accounting Manager ready for the next step or a hands-on Controller</li><li>Healthcare experience strongly preferred </li><li>CPA or MBA preferred</li></ul><p><strong>Why This Role</strong></p><ul><li>Newly created Controller position with real ownership of processes and team! </li><li>Direct partnership with an engaged CFO</li><li>Influence financial operations across a multi-facility organization</li></ul><p>If you meet the minimum requirements and want to learn more about this opportunity, please email your resume to the email listed above.</p><p><strong>All inquiries are confidential.</strong> Please note at Robert Half we never present your background to a client company without your permission.</p>
<p>Robert Half is partnering with a growing and well‑established organization to identify a Senior Staff Accountant for a full‑time, direct‑hire position. This is an excellent opportunity for an accounting professional who thrives in a dynamic environment, enjoys taking ownership of core financial processes, and is looking to advance within a supportive and collaborative team.</p><p><br></p><p>As a Senior Staff Accountant, you will play a key role in the day‑to‑day accounting operations and month‑end close activities. You’ll work closely with leadership across finance and operations, ensuring accuracy, timeliness, and compliance in all financial reporting. This position is ideal for someone who is detail‑oriented, proactive, and eager to contribute to process improvements as the company continues to scale.</p><p><br></p><p><strong><u>Key Responsibilities:</u></strong></p><p>• Prepare and review journal entries, account reconciliations, and supporting schedules</p><p>• Participate in month‑end, quarter‑end, and year‑end close processes</p><p>• Assist with financial statement preparation in accordance with GAAP</p><p>• Analyze variances and provide insights to management</p><p>• Support budgeting and forecasting activities</p><p>• Maintain and improve internal controls and accounting procedures</p><p>• Assist with audits, including preparing documentation and liaising with external auditors</p><p>• Collaborate cross‑functionally to resolve accounting issues and support business initiatives</p><p>• Participate in special projects, system enhancements, and process optimization efforts</p><p><br></p><p><strong><u>Salary and Benefits: </u></strong>The salary range for this position is $70,000-$85,000, with a discretional bonus at year end. Benefits include MDV insurances, generous PTO, and a 401k with a company match.</p>
<p>Our client, a respected business consulting firm with a global presence, is seeking a detail-oriented and reliable Bookkeeper to join their team. This role is ideal for candidates with a strong background in finance and accounting who excel in managing the day-to-day financial transactions and supporting the overall financial health of an organization.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Maintain accurate records of financial transactions by establishing accounts and posting transactions.</li><li>Reconcile accounts, prepare bank deposits, and manage accounts payable/receivable activity.</li><li>Ensure compliance with relevant accounting principles and company policies.</li><li>Prepare financial reports for management review.</li><li>Assist with payroll processing and support month-end and year-end closing processes.</li><li>Collaborate effectively with internal team members and external clients.</li></ul><p><strong>Qualifications:</strong></p><ul><li>Proven experience as a Bookkeeper or in a similar finance/accounting role.</li><li>Proficiency with accounting software and Microsoft Excel.</li><li>Excellent attention to detail, organization, and communication skills.</li><li>Ability to work independently and meet deadlines.</li><li>Knowledge of GAAP is a plus.</li></ul><p><br></p>
<p>We are looking for an experienced Divisional/Plant Controller to join a dynamic manufacturing team near Hartford. In this contract role, you will play a key part in overseeing financial operations, ensuring accurate reporting, and driving insightful analysis to support business decisions. This position requires a strong background in cost accounting and financial management within a manufacturing environment.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and oversee month-end financial close processes, ensuring timely and accurate reporting.</p><p>• Conduct detailed financial analysis to evaluate performance and identify opportunities for improvement.</p><p>• Develop and manage reforecasting processes to support strategic planning and decision-making.</p><p>• Perform comprehensive cost accounting, including analyzing production costs and labor rates.</p><p>• Generate financial reports that provide clear insights into operational and financial health.</p><p>• Collaborate with cross-functional teams to ensure alignment between financial goals and operational strategies.</p><p>• Monitor and evaluate manufacturing costs to maintain profitability and efficiency.</p><p>• Analyze labor rate data to optimize workforce planning and budgeting.</p><p>• Ensure compliance with accounting standards and internal controls.</p><p>• Utilize Sage 100 software for financial management and reporting tasks.</p>
We are looking for a dedicated Desktop Support Analyst to join our team in Westport, Connecticut. In this long-term contract position, you will play a vital role in assisting users with resolving technical issues, ensuring smooth operations for desktop systems, and providing exceptional customer service. This is an excellent opportunity to leverage your technical expertise while contributing to a collaborative and dynamic environment.<br><br>Responsibilities:<br>• Take ownership of customer-reported issues, ensuring timely resolution and escalating critical problems to management when necessary.<br>• Investigate, diagnose, and troubleshoot technical challenges, identifying effective solutions for users.<br>• Collaborate with internal teams to ensure seamless handoff of unresolved issues, maintaining high customer satisfaction.<br>• Create and maintain knowledge base articles, documenting technical solutions and processes.<br>• Deliver outstanding customer service by providing clear, thorough communication and feedback.<br>• Install, configure, and maintain desktop computers, laptops, peripherals, and software according to organizational standards.<br>• Adhere to IT procedures and processes while monitoring software license compliance.<br>• Conduct remote troubleshooting sessions using diagnostic tools and pertinent questions.<br>• Record and update all user requests and interactions in the designated tracking system.<br>• Ensure all systems and equipment are functioning optimally within established guidelines.
<p>We are looking for a dedicated Customer Service Representative to join our client's team on a contract basis in Bristol, Connecticut. In this role, you will collaborate closely with regional sales managers and various departments to ensure customer satisfaction throughout the project lifecycle. Your ability to maintain attention to detail and build rapport will be essential in delivering exceptional service and exceeding expectations.</p><p><br></p><p>Responsibilities:</p><p>• Review contracts, quotes, purchase orders, and project documents to understand customer requirements and ensure accuracy.</p><p>• Maintain clear and detail-oriented communication with customers, fostering positive relationships.</p><p>• Coordinate with the technical team to address and fulfill specific technical needs.</p><p>• Schedule and facilitate project meetings to kick off complex assignments.</p><p>• Update and create quotes as needed to support the regional sales team.</p><p>• Collaborate with marketing, finance, and other departments to align efforts and meet project goals.</p><p>• Accurately enter order details into Salesforce and internal systems while maintaining comprehensive project documentation.</p><p>• Monitor backlogs and ensure customer ship dates remain accurate and up-to-date.</p><p>• Record and address customer complaints or claims, working with management to improve overall service quality.</p><p>• Identify packaging and shipping requirements, including special handling conditions.</p>
<p><strong>Senior Staff Accountant- Torrington</strong></p><p><strong>Contact: </strong>Brittany Rizzo / [email protected]</p><p><strong>Reference ID: </strong>BR0013337218</p><p><br></p><p>Our client, a growing technology company, is looking for a highly skilled and detail-oriented Senior Staff Accountant to join their team in the Torrington, Connecticut area! In this role, you will handle key accounting tasks and ensure the accuracy of financial records while adhering to established policies and regulations. This position is ideal for someone with a passion for numbers, strong analytical skills, and a desire to contribute to a collaborative team environment.</p><p><br></p><p>Responsibilities:</p><p>• Participate in month-end close processes to ensure accurate and timely financial reporting.</p><p>• Maintain and reconcile general ledger accounts, ensuring all entries are properly documented.</p><p>• Prepare and post journal entries, ensuring accuracy and compliance with accounting standards.</p><p>• Conduct account reconciliations to identify and resolve discrepancies effectively.</p><p>• Perform bank reconciliations to ensure alignment between internal records and financial institutions.</p><p>• Assist with the preparation of financial statements and reports for management review.</p><p>• Support audits by providing required documentation and addressing inquiries from outside auditors.</p><p>• Monitor and analyze financial data to identify trends and recommend improvements.</p><p>• Collaborate with other departments to provide financial insights and support decision-making processes.</p><p><br></p><p>If you are interested in learning more about this position, please email your resume to Brittany Rizzo at [email protected]..... and reference BR0013337218. Please note, all calls and emails are strictly confidential! </p>
