We are in search of a Customer Support Manager to join our team in UPPER CHICHESTER, Pennsylvania. The role entails overseeing customer service operations, ensuring customer satisfaction, and maintaining a high-quality support team. The successful candidate will be expected to manage customer inquiries, monitor performance, and continuously improve our customer service procedures.<br><br>Responsibilities:<br><br>• Supervise the daily operations of the customer support team to ensure efficiency and customer satisfaction.<br>• Train new team members on our customer service policies and best practices.<br>• Maintain open lines of communication, acting as the escalation point for complex customer inquiries or complaints.<br>• Regularly review customer interactions for quality assurance and identify areas for improvement.<br>• Keep the team updated on changes to company products and services.<br>• Develop and maintain knowledge-based documents, such as frequently asked questions and procedure manuals.<br>• Identify and recommend improvements to our customer service procedures to senior management.<br>• Support both internal and external customers as needed.<br>• Ensure all customer inquiries and issues are resolved promptly and professionally.<br>• Monitor team performance and conduct regular quality control to minimize errors. <br><br>Note: This role requires proficiency in Salesforce Configuration and other listed skills such as Account Reconciliation, Accounts Payable (AP), Accounts Receivable (AR), Billing, Data Entry, Invoice Processing, Microsoft Excel, Oracle, QuickBooks, SAP, and Customer Service.
<p>Wilmington Delaware client, seeks a Customer Service Representative with a positive attitude and willingness to learn and adapt. This Customer Service Representative will engage with customers on order requests and updates, create and update customer files, draft customer quotes, assist with inventory management, fulfill customer orders, submit scheduling forms, attend weekly sales meetings, resolve customer inquiries, research and identify areas for process improvement, and provide administrative assistance where needed. The ideal candidate should have great communication skills, strong multi-tasking capabilities, and the ability to thrive within a team environment.</p><p><br></p><p>Major Responsibilities</p><p>· Fulfill customer inquiries</p><p>· Order/Vendor Management</p><p>· Build strong customer relationships</p><p>· Process Improvement</p><p>· Sales Support</p><p>· Maintain customer records</p><p>· Delivery Tracking</p><p>· Follow-up with all customer correspondence via phone and email</p><p>· Ability to transfer documentation into a Paperless Environment</p>
<p>Emerging services company seeks a Customer Support Specialist with client facing experience. As the Customer Support Specialist, you will respond to client inquiries, building strong client relationships, provide help desk support, implement process improvement, and manage the communication channels between internal departments. The ideal candidate for this role should have an intense passion for client satisfaction, advanced multi-tasking capabilities, superb customer service skills and a strong drive for problem-solving.</p><p><br></p><p>What you get to do everyday</p><p>· Fulfill customer inquiries</p><p>· Account Management</p><p>· Troubleshoot software/hardware issues</p><p>· Build strong customer relationships</p><p>· Review and analyze customer feedback</p><p>· Execute remote desktop sessions for troubleshooting</p><p>· Maintain customer accounts</p><p>· Document hardware issues</p><p>· Troubleshoot data performance inquiries</p><p>· Complete the RMA process </p>
<p>We’re looking for a proactive and detail-oriented <strong>Sales Support Specialist</strong> to join a high-performing team in a stable and well-established company. This is a fully onsite role, ideal for someone who thrives in a fast-paced environment and enjoys working behind the scenes to help drive business success.</p><p><br></p><p><strong>What You’ll Do:</strong></p><p>Provide administrative and operational support to the sales team to help streamline client engagement </p><p>Prepare and process documentation, reports, and proposals</p><p>Coordinate with internal departments to ensure timely fulfillment of orders and services</p><p>Assist with scheduling meetings, follow-ups, and internal communications</p><p>Support data entry and basic reporting needs for sales tracking and forecasting</p><p><br></p>
We are looking for an experienced Project Manager to lead application development initiatives in Fort Washington, Pennsylvania. This long-term contract position offers an exciting opportunity to oversee key projects while ensuring efficient planning, execution, and delivery. The ideal candidate will excel in managing diverse teams, maintaining customer satisfaction, and driving stakeholder engagement.<br><br>Responsibilities:<br>• Manage application development projects from initiation to completion, ensuring alignment with business objectives.<br>• Collaborate with stakeholders to define project scope, timelines, and deliverables.<br>• Oversee budgeting and forecasting processes to ensure projects remain within financial constraints.<br>• Utilize cloud technologies and monitoring tools to track project progress and quality.<br>• Develop and maintain project documentation, policies, and procedures to support operational excellence.<br>• Lead cross-functional teams, providing guidance and supervision to achieve project milestones.<br>• Conduct regular presentations to communicate project updates and benefits to stakeholders.<br>• Implement effective procurement strategies to ensure timely delivery of resources.<br>• Monitor customer satisfaction and address concerns to maintain strong client relationships.<br>• Drive continuous improvement by evaluating project outcomes and refining processes.
<p>Do you have exceptional communication skills, a passion for helping others, and a knack for solving problems? Robert Half is seeking a Customer Service Representative to join a local and growing organization! We're looking for an enthusiastic and detail-oriented individual to provide top-notch support to our clients and customers, ensuring satisfaction and fostering positive relations.</p><p><br></p><p><strong>About the Role:</strong></p><p>As a skilled Customer Service Representative, you will be the first point of contact for customers, helping resolve inquiries and ensuring an outstanding customer experience. You will:</p><ul><li>Efficiently answer, manage, and document customer inquiries through phone, email, and/or chat platforms.</li><li>Resolve customer issues by identifying solutions and taking ownership of cases from start to finish.</li><li>Maintain up-to-date knowledge of company products and services to provide accurate information and assistance.</li><li>Proactively identify challenges and escalate any complex issues, collaborating with appropriate teams to provide timely resolutions.</li><li>Provide constructive feedback to improve operations and enhance customer support processes.</li></ul><p><br></p>
<p>We are offering an exciting opportunity for a Help Desk Manager in South, New Jersey. As a Help Desk Manager, you will be responsible for overseeing our service desk team and ensuring our IT support processes are efficient and effective. You will collaborate with different departments to enhance service efficiency and lead a team of technicians to provide top-tier service delivery.</p><p><br></p><p>Responsibilities</p><p>• Oversee a team of service desk technicians, providing mentorship and direction</p><p>• Efficiently manage the flow of tickets and ensure issues are resolved in a timely manner</p><p>• Refine and develop IT support processes for optimal service delivery</p><p>• Collaborate with other departments to enhance the efficiency of IT services</p><p>• Track performance metrics and instigate continuous improvement initiatives</p><p>• Utilize ITSM and active directory in managing and troubleshooting IT issues</p><p>• Engage in the deployment and configuration of various technologies including Cisco, Citrix, Cloud, and Dell Technologies</p><p>• Provide deskside support and manage computer hardware issues.</p>
<p>We're hiring a detail-oriented <strong>Customer Service Representative</strong> to support customer engagement and account management efforts within a growing team. This position offers long-term stability, opportunities to develop your skills, and the chance to be part of a supportive and team-oriented environment. This is a great opportunity for someone who enjoys helping people, solving problems, and is looking for a long-term role with room to grow.</p><p><br></p><p><strong>What You’ll Be Doing:</strong></p><ul><li>Provide excellent customer service via phone, email, and in person</li><li>Respond to customer inquiries, resolve issues, and provide product/service information</li><li>Accurately document all customer interactions in internal systems</li><li>Collaborate with internal teams to ensure customer needs are met</li><li>Handle order entry, account updates, and general administrative support as needed</li><li>Assist with special projects and support team initiatives as assigned</li></ul>
We are looking for a detail-oriented Real Estate Associate to join our team in Philadelphia, Pennsylvania. This is a long-term contract position for professionals who excel in customer service and administrative management, particularly in facilities and property operations. The ideal candidate will have strong organizational skills and a proactive attitude to ensure tenant satisfaction and smooth office functionality.<br><br>Responsibilities:<br>• Manage tenant inquiries and complaints by providing prompt responses and tracking resolutions.<br>• Create and update work orders to address facility maintenance issues efficiently.<br>• Coordinate with vendors and contractors to verify Certificates of Insurance and ensure compliance.<br>• Monitor and follow up on the progress of repair and maintenance tasks to ensure timely completion.<br>• Maintain accurate records and correspondence related to tenant and property management activities.<br>• Utilize Microsoft Excel, Word, and Outlook for tracking, reporting, and communication purposes.<br>• Assist with accounts payable and receivable processes, including invoice management.<br>• Support budget management and perform ad-hoc financial tasks as needed.<br>• Ensure adherence to company policies and principles in all administrative operations.<br>• Conduct research and analysis to provide insights for improving property management practices.
<p>We are seeking a talented and motivated <strong>Sales Support Administrator</strong> to join our team. In this role, you will work closely with clients and internal departments to ensure the smooth operation of sales processes and customer relationships. If you thrive in a collaborative and fast-paced environment, have excellent communication skills, and excel at problem-solving, this opportunity might be perfect for you!</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Handle incoming customer inquiries via phone with prompt and professional responses.</li><li>Accurately input sales orders and invoices into QuickBooks software.</li><li>Coordinate and follow up on outstanding invoices to ensure timely payment by collaborating with customers and internal teams such as sales, accounting, and manufacturing.</li><li>Maintain and update customer information using Salesforce.com, leveraging the platform to enhance client relationships and add value.</li><li>Utilize Salesforce.com and other marketing tools to play a vital role in lead generation and opportunity follow-ups.</li><li>Build trust and maintain strong relationships with customers by delivering efficient and effective communication across all organizational levels.</li><li>Foster positive and collaborative relationships within the company’s team to ensure smooth workflow.</li><li>Contribute to setting individual and team performance goals and actively work towards achieving them.</li><li>Adhere to company communication policies and procedures to ensure consistency in interactions.</li></ul><p><br></p>
<p>Industry-leading company seeks a Director of Customer Experience with proven expertise in customer experience, customer service, customer success and leadership. As the Director of Customer Experience, you will oversee the proper operations of the customer service department and ensure customers are receiving timely, accurate and professional service. This candidate will also monitor target revenues, implement sales strategies, create annual department budgets and forecast, manage department expenses, handle employee performance reviews, direct data management, develop and implement customer service policies, prepare monthly tracking reports, draft internal correspondence, maintain customer records, and assist other departments as needed for customer service functions. The ideal candidate for this role should have corporate customer service experience, strong multi-tasking capabilities, and excellent problem-solving skills.</p><p><br></p><p>What you get to do everyday</p><p>· Account/Database Management</p><p>· Order Management</p><p>· Resolve customer inquiries/billing disputes</p><p>· Develop and implement customer service strategies</p><p>· Oversee training and research programs</p><p>· Collaborate cross-functionally with other departments</p><p>· Troubleshoot data performance inquiries</p><p>· Train, Coach, and Mentor Customer Service Team</p>
We are looking for a detail-oriented Partner Support Coordinator II to join our team on a contract basis. In this role, you will oversee the entire lifecycle of partner orders, ensuring seamless coordination between sales teams, internal departments, and authorized selling partners. This position is based in Pennsylvania and requires exceptional organizational skills, customer service expertise, and the ability to thrive in a fast-paced environment.<br><br>Responsibilities:<br>• Manage orders placed by contracted selling partners, ensuring they are accurately entered and processed.<br>• Monitor the progress of orders from initiation to completion while maintaining clear communication with all stakeholders.<br>• Act as the primary liaison between internal teams and authorized selling partners to address inquiries and resolve issues.<br>• Provide outstanding customer service to partners and internal teams by responding promptly and professionally to requests.<br>• Perform high-volume data entry tasks with precision and attention to detail.<br>• Ensure compliance with established procedures and policies while handling partner transactions.<br>• Collaborate with sales teams to ensure timely and accurate input of orders into the system.<br>• Utilize effective communication skills to coordinate activities and ensure alignment across multiple departments.<br>• Adapt to flexible working hours to meet the needs of the business and partners.<br>• Support office functions and administrative tasks as required to maintain operational efficiency.
<p>We are looking for a dedicated Collections Specialist to join a team in Wilmington, Delaware, on a contract with potential for a long-term role. The ideal candidate will have a strong background in collections and customer service, particularly in a high-volume call center environment. This role requires someone who can effectively manage billing and collection processes while maintaining positive client relationships.</p><p><br></p><p>Responsibilities:</p><p>• Manage a portfolio of accounts to ensure timely collection of payments and resolution of outstanding balances.</p><p>• Communicate with customers via phone and email to address payment inquiries and resolve disputes.</p><p>• Analyze account discrepancies and collaborate with internal teams to ensure accurate billing.</p><p>• Maintain detailed records of all customer interactions and payment activities.</p><p>• Utilize Microsoft Excel to track and report on collection activities and account statuses.</p><p>• Follow established processes to meet collection goals and reduce delinquency rates.</p><p>• Provide exceptional customer service while handling sensitive financial information.</p><p>• Identify and escalate complex issues to the appropriate departments for resolution.</p><p>• Monitor and update account information to ensure accuracy and compliance with company policies.</p>
<p>Emerging services company seeks an Order Management Specialist with client facing experience. As the Order Management Specialist, you will create customer accounts, input orders, and provide order confirmations including the estimated time of shipment. The ideal candidate for this role should have an intense passion for client satisfaction, advanced multi-tasking capabilities, superb customer service skills and a strong drive for problem-solving.</p><p><br></p><p>What you get to do everyday:</p><ul><li>Set up new customer accounts within SAP.</li><li>Input and manage both new and existing orders in SAP.</li><li>Acknowledge receipt of purchase orders (POs) and provide order confirmations within 48 hours.</li><li>Collaborate with the purchasing team and utilize SAP functionality to identify product-specific lead times.</li><li>Communicate estimated shipping dates and send order confirmations to customers.</li><li>Prepare and issue Proforma Invoices for customers.</li><li>Check stock availability and communicate lead times as needed.</li><li>Cross-check part numbers to ensure accuracy on customer purchase orders.</li><li>Verify and confirm correct pricing details on customer purchase orders.</li></ul>
<p>Robert Half has partnered with a high-quality service provider on their search for a success-driven, Commercial Pest Control Salesperson who can serve as a trusted advisor and help maintain safe, sanitary, and compliant environments. This candidate will develop and build strong business relationships, manage customer inquiries, resolve complaints, create revenue generating growth opportunities, research product abilities/services, and ensure complete customer satisfaction and professional customer support. The ideal candidate for this role must be detail-oriented, organized, possess great problem-solving skills, and has excellent verbal and written communication skills.</p><p><br></p><p>What you get to do everyday</p><ul><li>Prospect, identify, and develop new commercial accounts</li><li>Conduct site inspections to assess customer needs</li><li>Build and maintain strong customer relationships</li><li>Meet or exceed monthly and annual sales targets and performance metrics</li><li>Negotiate contract terms and conditions</li><li>Maintain accurate records of sales activities, pipeline, and client interactions</li><li>Stay knowledgeable about industry trends and regulatory requirements</li><li>Identify new sales strategies to increase revenue goals</li><li>Assist with ad hoc projects as needed</li></ul>
We are looking for a bilingual Account Coordinator to join our team in Aston, Pennsylvania. In this Contract-to-permanent position, you will play a key role in fostering relationships with existing and prospective Select Employee Groups (SEGs) by promoting our credit union's products, services, and programs in both English and Spanish. Your efforts will help expand our reach and enhance member engagement while ensuring cultural and linguistic accuracy in promotional materials.<br><br>Responsibilities:<br>• Build and maintain relationships with Select Employee Groups (SEGs) by presenting credit union programs, products, and services.<br>• Identify and acquire new SEGs, securing approvals for additions and changes as needed.<br>• Conduct outreach campaigns to members using lead lists, both via phone and other communication channels.<br>• Collaborate with the Marketing team to proofread and adapt Spanish-language promotional materials for accuracy and cultural relevance.<br>• Represent the credit union professionally and positively at events and during interactions with members and employees.<br>• Promote the mobile branch delivery channel and other services to potential SEGs.<br>• Assist with administrative tasks such as ordering office supplies and maintaining billing functions.<br>• Support collections efforts for consumer accounts as required.<br>• Provide exceptional customer service in a call center environment, ensuring member satisfaction.
<p><strong>Supply Chain Planner</strong></p><p><br></p><p>A client of ours is looking for a Supply Chain Planner for a contract role. This role is critical in supporting our external manufacturing, procurement, and outside operations functions, ensuring seamless product flow from planning through delivery. The ideal candidate will bring strong supply chain experience, ERP system familiarity (D365 and/or SAP), and advanced Excel skills including data analysis and pivot tables.</p><p><br></p><p><strong>Responsibilities of Supply Chain Planner</strong></p><ul><li>Support supply planning and procurement activities for externally manufactured products and outside operations.</li><li>Execute outside operations strategies aligned with brand objectives and operational goals.</li><li>Manage supplier transactions and resolve issues related to POs, delivery timelines, material shortages, quality discrepancies, and brand-specific requirements.</li><li>Collaborate cross-functionally with innovation, technical, and business unit teams to align on new product/project timelines, forecasts, and deliverables.</li><li>Actively participate in project meetings and planning discussions, offering both executional support and strategic insight.</li><li>Foster strong internal relationships with key stakeholders across departments.</li><li>Navigate a dynamic product and packaging landscape with agility while ensuring critical deadlines and selling windows are met.</li><li>Monitor and communicate supply issues and operational updates to the Supply Chain Manager, along with recommendations for solutions.</li><li>Balance finished goods inventory to meet working capital targets without compromising customer service and case fill rate.</li><li>Partner with leadership to reconcile capacity and demand, offering alternative recommendations when needed.</li></ul>
<p>We are looking for a detail-oriented individual with a Juris Doctorate degree to join our team on a contract basis in Philadelphia, Pennsylvania. In this role, you will focus on legal writing and research, with a preference for candidates who have experience in immigration law. This part-time (15-20 hours per week) opportunity is ideal for individuals with strong organizational skills and a background in legal processes.</p><p><br></p><p>Responsibilities:</p><p>• Conduct thorough legal research and analysis to support case preparation and strategy.</p><p>• Draft legal documents, including affidavits, correspondence, and discovery materials.</p><p>• Utilize tools such as LexisNexis and Accurint to gather and analyze relevant information.</p><p>• Manage and maintain calendars to ensure timely scheduling of meetings, hearings, and deadlines.</p><p>• Provide exceptional customer service by addressing inquiries and maintaining client communication.</p><p>• Organize and manage case files using document management systems.</p><p>• Assist in the preparation of immigration-related applications and filings, if applicable.</p><p>• Collaborate with attorneys and other team members to ensure accuracy and efficiency in all legal tasks.</p><p>• Maintain and update records in systems such as Microsoft Access and Concur.</p><p>• Support the team in administrative tasks to ensure smooth daily operations.</p>
<p>We are looking for a personable and organized Front Desk Coordinator to join our team on a contract basis located in the Greater Philadelphia Region. In this role, you will be the first point of contact for visitors and team members, ensuring a welcoming and detail-oriented office environment. This Front Desk Coordinator position offers an excellent opportunity to contribute to the smooth daily operations of our organization.</p><p><br></p><p>What you get to do every single day:</p><p>• Welcome and assist visitors and staff with courtesy and efficiency.</p><p>• Handle incoming and outgoing mail, as well as organize and distribute packages efficiently.</p><p>• Monitor office supplies and replenish inventory to maintain seamless daily operations.</p><p>• Provide administrative support, including scheduling, record maintenance, and document preparation.</p><p>• Ensure the front office area remains clean, organized, and aligned with the company's standards.</p><p>• Respond to phone calls using a multi-line system and direct inquiries appropriately.</p><p>• Assist with concierge services, addressing visitor and employee needs promptly.</p><p>• Collaborate with team members on special projects and tasks as required.</p>
<p>We are looking for a detail-oriented Human Resource Recruiter to join our team located in Greater Philadelphia Region. In this long-term Human Resource Recruiter contract position, you will play a key role in sourcing top-tier talent, managing recruitment processes, and supporting administrative functions within the financial services industry. This is an excellent opportunity to contribute to a dynamic environment while collaborating closely with senior leadership.</p><p><br></p><p>What you get to do every single day:</p><p>• Source and evaluate resumes to identify candidates with relevant experience, particularly for financial advisor roles.</p><p>• Conduct cold outreach to potential candidates using various platforms.</p><p>• Schedule interviews and coordinate with hiring managers to ensure streamlined processes.</p><p>• Organize and oversee new training sessions and orientation programs.</p><p>• Collaborate with senior leaders to facilitate team trainings and development initiatives.</p><p>• Handle day-to-day administrative tasks to support office operations.</p><p>• Finalize and distribute agenda items for meetings and events.</p><p>• Coordinate schedules across departments and with managers to optimize efficiency.</p>
<p>We are looking for an organized and personable Front Desk Coordinator to join a Charter school located in the Greater Philadelphia Region on a contract basis for 3-4 months. In this role, you will be the first point of contact for visitors while also supporting the administrative needs of the office. This Front Desk Coordinator position requires excellent communication skills, efficiency with technology, and a proactive approach to managing daily tasks.</p><p><br></p><p>What you get to do every single day:</p><p>• Record and maintain accurate documentation for late notes and early dismissals.</p><p>• Serve as a liaison between families, guardians, teachers, and staff to ensure smooth communication.</p><p>• Perform data entry tasks and maintain spreadsheets with precision and attention to detail.</p><p>• Coordinate and schedule meetings for the Dean, Principal, Assistant Principal, and other key staff members.</p><p>• Handle filing, scanning, copying, printing, and other clerical duties to support the office.</p><p>• Manage the distribution and organization of incoming and outgoing mail.</p><p>• Provide reception and concierge services to ensure visitors and callers receive prompt assistance.</p><p>• Operate multi-line phone systems effectively to answer and direct inbound calls.</p>
We are looking for a proactive Administrative Assistant to join our team in Hammonton, New Jersey. This is a long-term contract position offering an excellent opportunity to contribute to daily operations and support business leaders. The ideal candidate will demonstrate strong organizational skills and proficiency with Microsoft Office applications while excelling in a fast-paced environment.<br><br>Responsibilities:<br>• Manage inbound and outbound calls, ensuring clear communication and prompt resolution of inquiries.<br>• Provide exceptional customer service by addressing client needs and resolving issues efficiently.<br>• Perform accurate data entry tasks to maintain organized and up-to-date records.<br>• Handle email correspondence, including drafting, responding, and forwarding communications as needed.<br>• Schedule and coordinate appointments to support business operations and leadership activities.<br>• Utilize Microsoft Excel to create spreadsheets, track data, and generate reports.<br>• Prepare presentations and documents using Microsoft PowerPoint and Microsoft Word.<br>• Maintain calendars and assist in organizing meetings for team members and executives.<br>• Support administrative tasks such as filing, scanning, and document management.<br>• Collaborate with internal teams to streamline processes and enhance workflow efficiency.
<p>We are looking for an Office Services Coordinator to join our team in Allentown, PA. In this role, you will manage office operations to ensure a seamless and organized work environment. This is a long-term contract position requiring in-person attendance, with the potential for extension or conversion to a permanent role.</p><p><br></p><p>Responsibilities:</p><p>• Monitor and replenish supplies and inventory across various office areas to maintain availability.</p><p>• Ensure conference rooms are clean, organized, and equipped with necessary materials such as notepads, markers, and refreshments.</p><p>• Maintain stock levels in kitchen and bathroom areas, including items such as soap, paper towels, and toiletries.</p><p>• Transport and restock copy paper for printers and copiers in shared office spaces.</p><p>• Manage the storage room by organizing items, ensuring proper labeling, and maintaining accessibility.</p><p>• Oversee kitchen inventory, including utensils, snacks, coffee pods, and cleaning supplies.</p><p>• Utilize the internal work order system to track, manage, and respond to maintenance and supply requests.</p><p>• Clean and maintain coffee machines to ensure functionality and stock necessary supplies for daily use.</p><p>• Assist with other administrative tasks as required, such as escorting visitors and coordinating office cleanliness.</p>
We are looking for a detail-oriented Credit Analyst to join our team in Bristol, Pennsylvania. In this role, you will be responsible for managing accounts receivable, ensuring timely collection of past-due balances, and maintaining accurate financial records. The ideal candidate will possess strong analytical skills and the ability to collaborate effectively with cross-functional teams.<br><br>Responsibilities:<br>• Communicate with customers to secure payments for outstanding accounts receivable.<br>• Collaborate with sales, customer service, and distribution teams to facilitate timely customer shipments.<br>• Review and monitor credit holds and daily accounts receivable reports.<br>• Access banking portals to download and reconcile receipts, ensuring accurate daily financial totals.<br>• Retrieve remittance details and chargeback information from customer portals for accurate account application.<br>• Process approved payment deductions promptly and redirect disputes to appropriate departments.<br>• Support accounts receivable analysis and provide commentary for external auditors and banking representatives.<br>• Regularly review account aging reports and prepare customer-specific updates for management.<br>• Document collection activities for overdue accounts and escalate unresolved cases to management or external agencies.<br>• Investigate and resolve account discrepancies while maintaining appropriate credit holds for assigned accounts.
<p>Robert Half is looking for a Procurement Manager to oversee and optimize the acquisition of goods and services for our client's operational needs. This Procurement Manager role requires a commitment to ethical practices, compliance with regulations, and fostering transparency in procurement processes. The ideal candidate will ensure timely and cost-effective purchasing while maintaining high standards of quality and efficiency.</p><p><br></p><p>Responsibilities:</p><ul><li>Develop and implement procurement strategies that align with operational goals and organizational objectives.</li><li>Manage all procurement activities, including sourcing, tendering, contract negotiations, and supplier relations.</li><li>Evaluate and select vendors through standardized processes that prioritize quality, cost-effectiveness, and ethical practices.</li><li>Conduct risk assessments for procurement processes and supplier relationships, addressing potential challenges proactively.</li><li>Monitor and improve procurement performance using key performance indicators (KPIs).</li><li>Ensure adherence to legal, regulatory, and internal compliance standards in all purchasing activities.</li><li>Build and maintain strong relationships with suppliers, fostering long-term partnerships while avoiding conflicts of interest.</li><li>Regularly audit procurement activities to identify areas for improvement and ensure consistency.</li></ul>
