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9 results for Customer Service Manager in West Chester, PA

Customer Service Representative

Levittown, PA
onsite
Temporary to Hire
20 - 20 USD / Hourly
We are looking for an experienced Customer Service Representative to support prospective and existing clients from our Delaware location. This contract opportunity is ideal for someone who enjoys guiding customers toward the right business solutions while delivering a thoughtful and responsive service experience. The person in this role will balance relationship building, order support, and accurate recordkeeping in a fast-moving environment while working closely with a collaborative team. Responsibilities:• Engage with prospective customers to understand their goals and recommend services that align with their needs• Provide a high-quality service experience by building trust, addressing questions, and following through on customer requests• Enter and manage customer orders accurately using company systems and standard workflows• Maintain complete and up-to-date client information to support service accuracy and ongoing communication• Partner with colleagues across the team to create a consistent and seamless customer journey• Keep current on service offerings, product details, and relevant industry information to support informed conversations• Contribute to individual and team performance targets while maintaining strong customer satisfaction outcomes• Organize daily priorities effectively and handle multiple assignments efficiently in a high-volume setting
2026-07-30T00:00:00Z

Customer Service Representative

Warminster, PA
onsite
Temporary / Contract
19 - 22 USD / Hourly
We are looking for a Customer Service Representative to support daily customer interactions and administrative tasks in Warminster, PA. This is a contract opportunity is ideal for someone who enjoys assisting customers, handling incoming inquiries, and keeping records accurate and organized. The role requires a dependable, detail-oriented individual with at least 1 year of experience who can balance service, data accuracy, and office support responsibilities in a fast-paced environment. Responsibilities:• Respond to inbound customer calls courteously and provide timely assistance with questions or concerns.• Enter customer and transaction information into internal systems with a strong focus on accuracy and completeness.• Manage cash drawer activities responsibly, including handling payments and maintaining balanced records.• Organize and maintain paper documents so files remain accessible, current, and properly stored.• Deliver courteous front-line support that helps create a positive experience for customers during each interaction.• Track service-related details and update records to support smooth day-to-day operations.
2026-08-14T00:00:00Z

Customer Service Representative

Center Valley, PA
onsite
Temporary / Contract
18 - 20 USD / Hourly
Robert Half is seeking a motivated and customer-focused Customer Service Representative to join a local and growing team. In this role, you will serve as the first point of contact for customers, helping to resolve inquiries, provide product or service information, and ensure a positive customer experience. Key Responsibilities<ul><li>Respond to customer inquiries via phone, email, and chat in a professional and timely manner</li><li>Resolve customer concerns, complaints, and service issues with empathy and accuracy</li><li>Maintain detailed and accurate customer records in CRM systems</li><li>Process orders, returns, account updates, and related service requests</li><li>Collaborate with internal teams to address customer needs and improve service delivery</li><li>Educate customers on products, services, and company policies</li><li>Identify opportunities to enhance customer satisfaction and streamline support processes</li></ul>
2026-07-31T00:00:00Z

Customer Service Representative

Thorofare, NJ
onsite
Temporary / Contract
24 - 27 USD / Hourly
We are looking for a Customer Service Representative to support daily customer interactions and order-related activities at an onsite location in New Jersey. This long-term contract opportunity is ideal for someone who communicates clearly, handles a high volume of calls with confidence, and stays organized while working across multiple systems. The person in this role will help deliver responsive service, accurate order processing, and timely follow-up to both internal and external customers. Responsibilities:• Respond to incoming customer calls and provide clear, courteous assistance for questions, requests, and service needs.• Place outbound calls as needed to gather information, confirm details, and follow up on open customer issues.• Enter customer orders into internal systems with close attention to accuracy, completeness, and turnaround time.• Address routine service concerns by researching issues, sharing updates, and guiding customers toward resolution.• Maintain detailed records of customer interactions, order activity, and next steps within the appropriate tools.• Use Microsoft Office and other business applications to manage communications, track work, and support daily operations.• Coordinate with internal teams when additional support is needed to resolve account, product, or order-related matters.• Contribute to a detail-oriented onsite service environment by managing priorities effectively and delivering consistent customer support.
2026-08-14T00:00:00Z

Customer Service/Sales Coordinator

Wayne, PA
onsite
Permanent / Full Time
58000 - 65000 USD / Yearly
Growing global organization located in the Philadelphia Suburbs seeks a Customer Service Representative/Sales Coordinator who can assist with order follow-up, provide administrative support, discuss price quotes, and assist with warehouse activities. This dual-role is also responsible for handling customer inquiries, coordinating logistics, maintaining accurate customer records and coordinating with internal departments to facilitate timely and accurate delivery of products and services. The ideal Customer Service Representative/Sales Coordinator must be detail-oriented, organized, possess great problem-solving skills, and have excellent verbal and written communication skills. What you get to do everyday· Initiate customer quotes from sales team· Maintain organized sales records· Process orders according to customer requirements· Contract Management· Provide customers with detailed order follow-up· Ensure efficient, timely delivery of products/services· Resolve customer complaints· Assist with monthly goal setting· Sales analysis reporting· Inventory analysis· Assist with auditing process· Provide administrative support as needed
2026-08-13T00:00:00Z

Patient Service Representative

Wilmington, DE
onsite
Temporary / Contract
22 - 25 USD / Hourly
We are seeking a professional and customer-focused Patient Service Representative to support front-end operations for a healthcare organization in Wilmington, Delaware. This role is responsible for providing excellent service to patients while handling scheduling, registration, insurance verification, intake support, and general administrative duties. The ideal candidate is organized, detail-oriented, and comfortable working in a fast-paced medical office environment. Key Responsibilities<ul><li>Greet patients and visitors in a courteous and professional manner</li><li>Schedule, confirm, and reschedule patient appointments</li><li>Register patients and update demographic, insurance, and contact information</li><li>Verify insurance eligibility, benefits, and referral requirements</li><li>Collect copays, balances, and required patient forms at check-in and check-out</li><li>Answer inbound calls and respond to patient questions regarding appointments, forms, and office procedures</li><li>Maintain accurate patient records within the electronic medical records system</li><li>Assist with patient intake, appointment preparation, and routing of messages to clinical staff</li><li>Coordinate with providers, medical assistants, and billing staff to support smooth office workflow</li><li>Handle scanning, filing, faxing, and other general administrative tasks</li><li>Support compliance with HIPAA and organizational policies regarding patient privacy and documentation</li><li>Resolve routine patient concerns and escalate issues as appropriate</li></ul>
2026-08-06T00:00:00Z

Patient Service Rep

Blue Bell, PA
onsite
Temporary / Contract
0 - 0 USD / Yearly
Patient Service Rep Needed! Robert Half is partnering with a respected healthcare organization to identify a Patient Service Representative for a busy primary care practice in Plumsteadville, PA. This position serves as the first point of contact for patients and plays a critical role in delivering an exceptional patient experience through appointment scheduling, front desk operations, registration, insurance verification, and patient support. The ideal candidate will have strong customer service skills, previous medical office experience, and the ability to thrive in a fast-paced healthcare environment. Experience with Epic/EPIC is highly preferred. Key Responsibilities Patient Registration & Scheduling Answer incoming patient calls and respond to inquiries professionally and efficiently Schedule, reschedule, and cancel patient appointments while maintaining accuracy Register patients and update demographic and insurance information in the electronic medical record (EMR) Manage patient check-in and check-out processes Collect copayments and required patient documentation, including insurance cards, referrals, and signatures Communicate appointment delays and patient flow updates to patients and clinical staff Insurance & Administrative Support Verify insurance eligibility, benefits, and patient demographics Obtain referrals, authorizations, and coordinate benefits as needed Maintain accurate patient records and documentation Support daily administrative functions to ensure efficient office operations Customer Service Deliver an exceptional patient experience through professional and compassionate interactions Anticipate patient needs and resolve concerns promptly Build positive relationships with patients, visitors, providers, and office staff Compliance & Confidentiality Adhere to HIPAA guidelines and organizational policies Maintain patient confidentiality and privacy at all times Ensure compliance with federal, state, and healthcare regulatory requirements Qualifications 1+ years of medical office, patient access, patient registration, medical receptionist, or healthcare customer service experience preferred Experience scheduling patient appointments in a healthcare setting Insurance verification and authorization experience strongly preferred Strong computer and data entry skills Excellent verbal and written communication skills Ability to multitask and work effectively in a fast-paced environment EPIC experience highly preferred High school diploma or equivalent required Schedule Typical weekly schedule includes: One late shift per week: 12:00 PM - 8:30 PM Three daytime shifts between 7:45 AM - 5:30 PM Rotating Saturday coverage every fourth week (8:00 AM - 12:00 PM) Schedules are released approximately two weeks in advance Example schedule: Monday: 7:45 AM - 4:15 PM Tuesday: 8:00 AM - 4:30 PM Wednesday: 12:00 PM - 8:30 PM Thursday: 9:00 AM - 5:30 PM Friday: 7:45 AM - 4:15 PM Training Four-day EPIC training program (Tuesday-Friday, 9:00 AM - 5:00 PM) Successful completion of EPIC assessment required HIPAA compliance training provided For immediate consideration please call the Bucks County office of Robert Half at 215-244-1551. Thank you!
2026-08-14T00:00:00Z

Account Manager

Bethlehem, PA
onsite
Temporary to Hire
24 - 30 USD / Hourly
A growing manufacturing company in the Lehigh Valley is seeking an experienced Account Manager to join their team. This individual will serve as the primary point of contact for customers, ensuring a high level of service while building strong, long-term business relationships. The ideal candidate is customer-focused, organized, and able to thrive in a fast-paced manufacturing environment. Responsibilities:<ul><li>Manage and strengthen relationships with existing customer accounts</li><li>Serve as the main point of contact for customer inquiries, orders, and requests</li><li>Coordinate with internal departments including production, purchasing, logistics, and customer service to ensure timely delivery and customer satisfaction</li><li>Monitor account activity and proactively identify opportunities for growth</li><li>Prepare quotes, process orders, and provide product information to customers</li><li>Resolve customer concerns and issues in a professional and timely manner</li><li>Track key account metrics and provide regular updates to leadership</li><li>Maintain accurate customer records within company systems</li><li>Support business development initiatives and assist with identifying new opportunities</li></ul>
2026-08-14T00:00:00Z

Field Service Sales Manager

Bethlehem, PA
onsite
Permanent / Full Time
80000 - 95000 USD / Yearly
We are looking for a Field Service Sales Manager to strengthen our aftermarket service business in Bethlehem, Pennsylvania. This role focuses on building trusted customer relationships, uncovering service growth opportunities, and recommending solutions that improve equipment performance, uptime, and lifecycle value. The ideal candidate brings a consultative sales approach, commercial insight, and the ability to connect technical service offerings with customer operational goals. If you are already in contact with one of our Recruiting Managers, please reach out to them directly to discuss this opportunity. If not, for immediate consideration, please apply or call Warren Knight at 484-214-2624 Responsibilities:• Create and carry out a territory sales strategy that increases revenue from field service and aftermarket offerings.• Engage manufacturers and industrial customers to identify needs related to maintenance programs, repair work, emergency support, spare parts, retrofits, and modernization services.• Develop productive relationships with plant leadership, maintenance teams, engineering contacts, and procurement stakeholders.• Visit customer facilities to assess equipment conditions and propose service solutions that improve reliability and reduce unplanned downtime.• Produce service proposals, pricing packages, and contract documents, then lead commercial discussions to secure agreements.• Work closely with operations, engineering, and project teams to support smooth delivery and strong customer outcomes after the sale.• Maintain accurate pipeline activity, sales forecasts, and account updates within CRM and related sales systems.• Track customer satisfaction levels and identify follow-on opportunities that expand long-term service partnerships.• Monitor industry activity, competitor positioning, and changing customer priorities to refine sales efforts and market approach.• Attend trade events, customer meetings, and industry gatherings to promote service capabilities and strengthen business development efforts.
2026-07-21T00:00:00Z