We are looking for a skilled Collections Specialist to join our team on a contract basis in Waterford, Wisconsin. This position will focus on managing accounts receivable and ensuring timely collection of outstanding balances while providing exceptional customer service. The role is fully remote and will last approximately 6-8 weeks.<br><br>Responsibilities:<br>• Monitor and analyze accounts receivable aging reports to identify overdue accounts.<br>• Communicate with customers regarding past-due balances and ensure timely resolution of outstanding payments.<br>• Address and resolve customer inquiries related to billing discrepancies, short payments, and account issues.<br>• Research and resolve both internal and external inquiries to provide accurate problem resolution.<br>• Prepare and distribute account statements to customers as needed.<br>• Assist with invoicing processes and handle ad hoc requests from the team.<br>• Provide feedback to improve collections processes and enhance efficiency.<br>• Manage assigned accounts by maintaining up-to-date records and tracking payment activities.<br>• Utilize software tools such as Salesforce and NetSuite to support collections tasks effectively.
<p>We are looking for a dedicated Collections Specialist to join our team in Brookfield, Wisconsin. This contract position offers an excellent opportunity to contribute to the success of a wholesale distribution company by managing accounts receivable functions. The role is fully onsite and involves close collaboration with the credit manager to support the credit and collections department.</p><p><br></p><p>Responsibilities:</p><p>• Manage the aging of accounts for an assigned region or division to ensure timely collection of receivables.</p><p>• Communicate regularly with customers to collect outstanding balances and resolve payment issues.</p><p>• Perform credit checks and approve orders based on established guidelines.</p><p>• Generate credit reports and recommend adjustments to credit limits when necessary.</p><p>• Prepare collection letters, payment plans, and documentation for uncollectible accounts to be sent to third parties.</p><p>• Process check requests for refunds and credit card payments, ensuring accurate record-keeping.</p><p>• Collaborate with operational teams to address disputes and make necessary account adjustments.</p><p>• Maintain detailed and up-to-date notes for all customer accounts, including aging reviews and risk assessments.</p><p>• Research account credits and review general ledger entries related to accounts receivable.</p><p>• Handle miscellaneous tasks such as bankruptcy claims, equipment aging reviews, and preparing proof of claims as directed.</p>
We are looking for a meticulous and organized File Clerk to join our team in Waukesha, Wisconsin. In this long-term contract role, you will play a vital part in managing electronic HR records, ensuring compliance and maintaining the confidentiality of sensitive employee data. This position offers an opportunity to collaborate with various teams and contribute to improving efficiency in document handling and retention.<br><br>Responsibilities:<br>• Digitize, upload, and organize employee documents within the electronic filing system.<br>• Conduct regular audits to ensure HR files comply with company policies and legal standards.<br>• Create accurate labels and indexes for uploaded files to facilitate easy retrieval and archiving.<br>• Follow strict confidentiality protocols to safeguard sensitive employee information.<br>• Monitor and manage file retention, updates, and deletions in accordance with company policies.<br>• Collaborate with HR and administrative teams to support onboarding, audits, and employee records requests.<br>• Identify and implement process improvements to streamline electronic document workflows.
<p>Robert Half is partnering with a Brookfield manufacturing client in the recruiting for an Accounts Receivable Specialist to join their team in Brookfield, Wisconsin. This role focuses on managing the financial transactions related to customer payments, ensuring accuracy and efficiency in handling accounts. The ideal candidate will play a crucial role in maintaining strong customer relationships while supporting the finance team’s overall operations.</p><p><br></p><p>This is a permanent placement opportunity offering full benefits package, paid time off and 401k match. </p><p><br></p><p><strong>Primary Responsibilities:</strong></p><ul><li>Invoicing & Billing: Generate and process accurate and timely customer invoices for product shipments and services rendered. Ensure compliance with the company’s billing policies and procedures.</li><li>Customer Account Management: Establish and maintain customer accounts, including setting up terms of payment, credit screening coordination, and account reconciliations.</li><li>Collections: Actively follow up on past-due accounts, identifying escalation points, and working with internal stakeholders to resolve disputes while maintaining positive client relationships.</li><li>Cash Applications: Apply incoming payments (checks, ACH, wire transfers, etc.) to customer accounts, ensuring proper allocation and addressing payment discrepancies.</li><li>Reporting & Analysis: Prepare AR aging reports and key metrics for the team and management. Assess trends in collections, account statuses, and cash flow. Provide recommendations for process improvements.</li><li>Documentation & Audit Support: Maintain accurate records for AR processes. Support financial audits by preparing requested documentation and addressing inquiries related to AR.</li><li>Cross-Functional Collaboration: Partner with sales, customer service, shipping, and other teams to resolve customer inquiries efficiently. Support the month-end close process by reconciling AR balances and preparing journal entries as needed.</li></ul>
We are looking for a detail-oriented Collections Specialist to join our team in New Berlin, Wisconsin. This role involves managing customer accounts, ensuring timely payments, and providing exceptional service to resolve outstanding balances. The ideal candidate will bring expertise in accounts receivable and collections processes, along with strong communication skills.<br><br>Responsibilities:<br>• Follow up with customers to address overdue accounts and negotiate payment arrangements.<br>• Maintain accurate records of all collection activities and account statuses.<br>• Handle inbound calls to assist customers with billing inquiries and payment concerns.<br>• Provide backup support for cash application processes to ensure smooth financial operations.<br>• Collaborate with internal teams to resolve discrepancies and improve collection outcomes.<br>• Monitor account aging reports to identify and prioritize collection efforts.<br>• Communicate professionally and effectively with customers to maintain positive relationships.<br>• Ensure compliance with company policies and relevant regulations during collection activities.
<p><strong>Inventory Specialist role in Madison, WI. For immediate consideration contact Jon Wright at 608-338-1052.</strong></p><p><br></p><p>Robert Half is working with a well-respected manufacturing company to find an Inventory Specialist to join their team in Madison, WI. In this role, you will play a key part in ensuring accurate inventory levels and smooth production operations within a dynamic manufacturing setting. This position requires exceptional organizational skills and a detail-oriented approach to support manufacturing workflows and logistical processes.</p><p><br></p><p>Responsibilities:</p><p>• Maintain accurate inventory records and verify components against production orders.</p><p>• Organize and manage material movements to ensure efficient storage and retrieval.</p><p>• Conduct regular inventory audits and annual physical inventory counts.</p><p>• Ensure data integrity in inventory management systems by updating records promptly and accurately.</p><p>• Collaborate with cross-functional teams to address inventory discrepancies and improve workflow efficiency.</p><p>• Provide backup support for shipping operations, including order fulfillment and preparing shipments.</p><p>• Implement and uphold inventory control procedures to minimize errors and losses.</p><p>• Monitor inventory levels and proactively identify potential shortages or excesses.</p><p>• Utilize inventory software to track, analyze, and report data effectively.</p><p>• Assist in optimizing storage solutions to maximize space and accessibility.</p>
<p>Robert Half is partnering with a Franklin, WI area organization in recruiting for an Accountant to oversee bi-weekly payroll processing, general ledger and accounting tasks to support the accounting and finance leadership team. The ideal candidate will bring a strong understanding of accounting principles and payroll systems to contribute to the smooth operation of the company’s accounting functions.</p><p><br></p><p>This is a permanent placement opportunity with the client offering a generous compensation package including health insurance, dental, vision, generous time off and 401k matching.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Manage and execute payroll operations, ensuring timely and accurate employee payments.</li><li>Calculate wages, deductions, overtime, and benefits contributions while ensuring compliance with federal, state, and local labor laws.</li><li>Maintain accurate payroll records and respond to employee inquiries or discrepancies promptly.</li><li>Prepare, review, and post journal entries related to payroll, benefits, and other accounting transactions into the general ledger.</li><li>Ensure compliance with accounting standards and procedures for accurate financial reporting.</li><li>Assist the Accounting Manager with monthly bank account, payroll account, and general ledger reconciliations to maintain accuracy in financial records (Source: FA MODULE 7).</li><li>Investigate and resolve discrepancies promptly to ensure alignment in the financial data.</li><li>Maintain the fixed assets ledger, including tracking asset acquisitions, disposals, and depreciation schedules.</li><li>Support the Accounting Manager in conducting regular reviews of fixed asset records for accuracy.</li><li>Prepare payroll and accounting reports for management review according to company guidelines.</li><li>Communicate professionally and effectively with the broader finance and HR teams to support interdepartmental processes.</li></ul>
<p>We are looking for an experienced Accounting Manager/Assistant Controller to oversee and enhance financial operations for our organization in North Chicago, Illinois. This role requires a meticulous and detail-oriented individual who excels in managing accounting processes, ensuring compliance, and driving accuracy in financial reporting. The ideal candidate will bring strong leadership skills and a dedication to maintaining the integrity of financial data.</p><p><br></p><p>Responsibilities:</p><p>• Lead and manage month-end close processes to ensure timely and accurate financial reporting.</p><p>• Oversee the preparation and reconciliation of the general ledger, ensuring all entries are correct and complete.</p><p>• Coordinate and support internal and external audits, including financial statement audits, to ensure compliance with regulations.</p><p>• Review and approve journal entries to maintain the accuracy of financial records.</p><p>• Perform detailed account reconciliations to identify discrepancies and resolve them promptly.</p><p>• Analyze financial data and provide insights to improve operational efficiency and financial performance.</p><p>• Train and mentor accounting staff, fostering growth and a collaborative work environment.</p><p>• Develop and implement policies and procedures to strengthen internal controls and streamline accounting operations.</p><p>• Collaborate with cross-functional teams to address financial inquiries and support organizational goals.</p><p><br></p><p>Medical, Dental, Vision, 401K with match, paid time off</p>
We are looking for an experienced Tax Manager to join our team in West Bend, Wisconsin. In this role, you will oversee a variety of tax-related tasks, including the preparation and review of tax returns, financial statements, and tax planning strategies. You will also play a key role in managing client engagements and guiding staff accountants to ensure the delivery of high-quality services.<br><br>Responsibilities:<br>• Prepare and review tax returns for individuals, corporations, partnerships, and non-profit organizations, ensuring compliance and accuracy.<br>• Conduct tax planning engagements to identify opportunities for clients to optimize their tax positions.<br>• Analyze financial statements and oversee monthly or quarterly accounting services to maintain accurate records.<br>• Provide strategic business and tax consulting to clients, offering solutions tailored to their unique needs.<br>• Communicate effectively with clients to address tax-related inquiries and provide updates on engagements.<br>• Manage multiple client engagements simultaneously, ensuring deadlines and quality standards are met.<br>• Delegate tasks to staff accountants and provide guidance to ensure timely and accurate completion of work.<br>• Draft correspondence and responses to tax notices for clients.<br>• Participate in development programs to stay updated on industry trends and regulations.
<p>We are looking for a detail-oriented Accounts Payable Clerk for a Racine, WI area organization. This role is ideal for someone with strong organizational skills and a keen eye for accuracy, who is ready to contribute to efficient financial operations.</p><p><br></p><p>Responsibilities:</p><p>• Process invoices accurately and in a timely manner to ensure smooth payment cycles.</p><p>• Verify and code invoices according to established procedures and company guidelines.</p><p>• Prepare and execute check runs while maintaining compliance with internal controls.</p><p>• Maintain accurate records of accounts payable transactions and ensure proper documentation.</p><p>• Reconcile discrepancies between invoices and purchase orders to resolve issues promptly.</p><p>• Assist in month-end closing activities related to accounts payable.</p><p>• Collaborate with vendors and internal teams to handle payment inquiries effectively.</p><p>• Ensure compliance with company policies and accounting standards in all accounts payable activities.</p>
<p>We are looking for an experienced Inventory Manager for a Pewaukee, WI area organization. In this role, you will oversee inventory operations, ensure accurate tracking of assets, and optimize purchasing strategies to meet organizational goals. This position offers a dynamic environment where attention to detail and strong organizational skills are essential.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate and execute annual physical inventory processes to ensure accuracy and compliance.</p><p>• Develop and implement purchasing plans that align with operational and financial objectives.</p><p>• Monitor and manage inventory levels to prevent shortages or overstock situations.</p><p>• Maintain detailed records of asset inventory and ensure proper documentation.</p><p>• Collaborate with cross-functional teams to forecast inventory needs and plan accordingly.</p><p>• Identify opportunities to streamline inventory processes and improve efficiency.</p><p>• Ensure inventory practices align with company policies and industry standards.</p><p>• Analyze inventory data and generate reports to support decision-making.</p><p>• Train and guide team members on best practices for inventory management.</p><p>• Address and resolve any inventory-related discrepancies or issues promptly.</p>
<p><strong>For immediate consideration or questions, please contact Courtney Syverson, Recruiting Manager, at 608-259-1164</strong></p><p><br></p><p>We are looking for an experienced Senior Accountant to join our team in Madison, Wisconsin. This role offers the opportunity to manage key financial functions including accounts payable, accounts receivable, payroll, and general bookkeeping. The ideal candidate will excel in maintaining accuracy and compliance across all financial processes while contributing to administrative and HR program management.</p><p><br></p><p>Responsibilities:</p><p>• Handle daily and periodic invoicing, credit processing, and collections for accounts receivable, ensuring timely deposits and accurate records.</p><p>• Manage weekly and periodic accounts payable transactions, including generating payments for approval and signature.</p><p>• Oversee biweekly payroll activities, including tax withholding, reporting, remittance, and benefits administration such as insurance and 401(k) contributions.</p><p>• Perform monthly bank reconciliations for credit card, checking, and other accounts, identifying and resolving discrepancies.</p><p>• Process expense reports to ensure compliance with company policies, addressing any deviations or issues.</p><p>• Administer HR programs and policies, including payroll management and benefits reporting.</p><p>• Prepare accounting adjustments and journal entries as needed to maintain accurate financial records.</p><p>• Respond to occasional inbound calls and provide general office administrative support when required.</p><p>• Ensure compliance with financial regulations and company policies while maintaining meticulous records.</p><p>• Collaborate with the Secretary Treasurer for credit approvals and payment authorizations.</p>
We are looking for a dedicated Customer Service Representative to join our team in New Berlin, Wisconsin. In this role, you will play a pivotal part in ensuring seamless communication between customers, sales staff, and internal teams. This position requires a proactive approach to managing orders, resolving inquiries, and delivering exceptional service.<br><br>Responsibilities:<br>• Respond promptly to customer inquiries and sales staff requests regarding orders, updates, and issue resolution.<br>• Monitor the progress of orders from entry through shipment, ensuring timely updates and proactive communication.<br>• Utilize tools such as Outlook, Smartsheet, Excel, and Acumatica to organize and maintain accurate order records.<br>• Collaborate effectively with production, shipping, and sales departments to address delays or discrepancies.<br>• Ensure all customer interactions are handled professionally, efficiently, and with attention to detail.<br>• Update and maintain customer and order data within company systems to ensure accuracy.<br>• Participate in initiatives to improve customer service processes and enhance overall efficiency.
We are looking for a dedicated Customer Service Representative to join our team in New Berlin, Wisconsin. In this Contract-to-career position, you will play a vital role in ensuring customer satisfaction by managing inquiries, processing orders, and resolving issues efficiently. This role offers an excellent opportunity to contribute to a dynamic environment while building long-term career potential.<br><br>Responsibilities:<br>• Address customer inquiries and assist sales staff with order updates, ensuring timely and accurate responses.<br>• Monitor and track orders throughout their lifecycle, providing regular updates to customers and stakeholders.<br>• Utilize software tools such as Outlook, Smartsheet, Excel, and Acumatica to manage order data and maintain precise records.<br>• Collaborate with production, shipping, and sales teams to resolve delays or discrepancies effectively.<br>• Handle customer requests with professionalism and attention to detail to ensure a seamless experience.<br>• Update customer profiles and order information in company systems to maintain data integrity.<br>• Support process improvement initiatives aimed at enhancing customer service workflows.<br>• Respond to inbound calls and manage outbound communication to address customer needs.<br>• Accurately input order details into company systems while maintaining high standards of quality.
We are looking for a dedicated Customer Service Representative to join our team in New Berlin, Wisconsin. This Contract-to-Permanent position offers an exciting opportunity to support our customers and sales staff by ensuring seamless order management and resolution of inquiries. If you thrive in a fast-paced environment and enjoy delivering exceptional service, we encourage you to apply.<br><br>Responsibilities:<br>• Address customer and sales team inquiries regarding orders, resolving concerns in a timely and detail-oriented manner.<br>• Monitor the progress of orders from initiation to shipment, providing regular updates to stakeholders.<br>• Utilize tools such as Outlook, Smartsheet, Excel, and Acumatica to manage and maintain accurate order records.<br>• Coordinate with production, shipping, and sales teams to address and resolve order delays or discrepancies.<br>• Respond to customer requests with efficiency and attention to detail, ensuring satisfaction.<br>• Maintain and update customer and order information in company databases.<br>• Support efforts to enhance customer service processes through continuous improvement initiatives.
<p>We are looking for a dedicated Customer Success Agent to join our team in Milwaukee, Wisconsin. In this position, you will play a critical role in ensuring our customers receive exceptional value and support, fostering long-term success for both the organization and our clients. The ideal candidate will bring a proactive approach to customer service, consistently delivering outstanding experiences and solutions.</p><p>(Hybrid 2 to 3 days)</p><p>Responsibilities:</p><p>• Serve as a dedicated customer success representative, addressing the needs of individual customers and end-user channels.</p><p>• Handle a high volume of customer interactions, aiming to complete 85 calls per day while maintaining quality service.</p><p>• Advocate for customers by ensuring their experiences are personalized and effortless.</p><p>• Analyze customer concerns independently and provide timely, effective solutions.</p><p>• Resolve technical issues using troubleshooting skills and available self-help tools.</p><p>• Maintain a deep understanding of the company's products and services to better assist customers.</p><p>• Collaborate across departments to resolve inquiries efficiently, aiming for one-call resolution.</p><p>• Utilize tools like Microsoft Teams, Word, Outlook, and Excel to manage customer interactions and data.</p><p>• Continuously strive to meet call center metrics and deliver success stories for customers.</p>
