<p>We are seeking a Customer Service Representative for our location in Fairfax, Virginia. This role will be based on-site. The position offers a contract employment opportunity and involves a variety of tasks centered around customer service, collections, and data entry.</p><p>Responsibilities:</p><p><br></p><p>• Efficiently handle customer inquiries and resolve issues.</p><p>• Process customer applications with precision.</p><p>• Update and maintain accurate customer records.</p><p>• Monitor customer accounts and take appropriate actions.</p><p>• Follow up with customers regarding past due payments through phone calls and emails.</p><p>• Send reminders to customers about delinquent payments via email, voicemail, and mail.</p><p>• Perform data entry tasks to update customer accounts.</p><p>• Handle multiple phone calls in a fast-paced environment while maintaining attention to detail.</p><p>• Utilize Office suite effectively and demonstrate a willingness to learn new processes and systems.</p>
<p>We are looking for a meticulous Customer Service Representative to join our team located in a Fairfax, Virginia. As a Customer Service Representative, you will be primarily tasked with maintaining customer accounts, resolving customer queries, and processing customer applications. This role offers a contract to permanent employment opportunity.</p><p>Responsibilities:</p><p>• Efficiently address and resolve customer inquiries</p><p>• Conduct regular monitoring and maintenance of customer accounts</p><p>• Process and verify customer credit applications with precision</p><p>• Ensure customer records are accurate and up to date</p><p>• Uphold high standards of customer service at all times</p><p>• Utilize Microsoft Word, Excel, and Outlook for various tasks.</p><p>• Handle both inbound and outbound customer calls.</p><p>• Document all customer interactions and communications. </p><p>• Perform data entry tasks related to customer service.</p>
<p>The Order Entry Specialist is responsible for accurately processing customer orders and maintaining order data within the company’s ERP system. This role supports sales, production, and logistics teams by ensuring timely and error-free order entry and coordination in a fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Enter and process customer orders accurately in the ERP system</li><li>Review orders for pricing, product specifications, quantities, and delivery requirements</li><li>Coordinate with sales, production, and inventory teams to ensure order accuracy and fulfillment</li><li>Verify customer information, credit terms, and order approvals</li><li>Track order status and communicate updates to internal teams and customers</li><li>Process order changes, cancellations, and returns as needed</li><li>Maintain accurate customer and order records</li><li>Assist with shipping documentation, and reporting</li><li>Identify and resolve order discrepancies or data entry errors</li><li>Support continuous improvement of order management processes</li></ul><p><br></p>
We are looking for a dedicated Customer Service Representative to join our team in Washington, District of Columbia. This is a long-term contract position where you will play a key role in assisting individuals with housing waitlist inquiries and applications. The ideal candidate is detail-oriented, organized, and committed to providing outstanding service.<br><br>Responsibilities:<br>• Communicate effectively with individuals on the housing waitlist or those seeking to apply.<br>• Collect and manage physical documents to ensure accurate recordkeeping.<br>• Update and maintain information in the company database with precision.<br>• Scan and file documents systematically for easy access and retrieval.<br>• Perform general clerical and administrative duties to support office operations.<br>• Handle inbound and outbound calls to address customer inquiries.<br>• Provide clear and attentive assistance to customers via phone and email.<br>• Process orders and ensure accurate entry of information into the system.<br>• Collaborate with team members to ensure smooth workflows and customer satisfaction.
We are looking for dedicated and detail-oriented Customer Service Representatives to join our team in Baltimore, Maryland. This role involves providing exceptional support to customers while managing inbound calls and data entry tasks efficiently. As a long-term contract position, it offers stability and the opportunity to contribute to a local government agency's operations.<br><br>Responsibilities:<br>• Respond promptly to customer inquiries through inbound calls, ensuring a positive experience for all callers.<br>• Accurately input and update customer data into the system, maintaining high levels of accuracy and confidentiality.<br>• Address customer concerns and resolve issues with careful attention and in a timely manner.<br>• Collaborate with team members to improve call center processes and enhance overall efficiency.<br>• Follow established protocols and guidelines to handle calls and document interactions effectively.<br>• Maintain a thorough understanding of services offered to provide accurate information to customers.<br>• Monitor call volumes and prioritize tasks to meet daily performance goals.<br>• Participate in training sessions and adapt to new procedures as needed.<br>• Uphold a strong commitment to customer satisfaction while adhering to organizational standards.
The Bilingual Spanish Customer Service Representative provides exceptional customer support in both English and Spanish. This position plays a key role in ensuring customer satisfaction by handling inquiries, resolving issues, and delivering accurate information about products and services. The ideal candidate is detail oriented, patient, and able to communicate clearly in both languages. <br> Key Responsibilities: Respond to customer inquiries via phone, email, chat, or in person in both English and Spanish. Provide product, service, and account information accurately and efficiently. Handle customer complaints, process orders, and assist with billing or service requests. Translate and interpret customer communications or documentation as needed. Maintain and update customer records, documenting all interactions in the CRM system. Collaborate with internal departments (sales, operations, billing, technical support) to resolve customer concerns. Meet or exceed performance goals, including response time, accuracy, and customer satisfaction. Identify and communicate opportunities for process or service improvements. Represent the company in a positive and detail oriented manner at all times.
<p> We are looking for a detail-oriented and friendly Receptionist to join our team on a contract basis in Tysons Corner, Virginia. In this role, you will be the first point of contact for visitors and callers, ensuring smooth communication and providing excellent customer service. This position is ideal for someone with strong organizational skills and the ability to manage multiple tasks efficiently.</p><p>Responsibilities:</p><p>• Greet and assist visitors with courtesy and professionalism.</p><p>• Answer and direct incoming phone calls to the appropriate departments.</p><p>• Manage appointment scheduling and maintain calendars efficiently.</p><p>• Perform general receptionist duties, including handling inquiries and correspondence.</p><p>• Support administrative tasks such as handling mailings, filing and data entry as required.</p><p>• Ensure the reception area remains organized and presentable at all times.</p><p>• Provide information and assistance to customers in a timely manner.</p><p>• Collaborate with other team members to enhance office operations.</p>
<p>The Patient Access Specialist plays a critical role in ensuring patients have timely and accurate access to healthcare services. This position focuses on patient registration and insurance verification while minimizing barriers to care. The Patient Access Specialist ensures accuracy, compliance, and a positive patient experience from initial contact through service delivery.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Register patients and validate demographic and insurance information</li><li>Obtain prior authorizations and referrals</li><li>Coordinate with clinical departments to ensure accurate patient flow</li><li>Resolve registration or coverage discrepancies</li><li>Maintain compliance with healthcare regulations</li><li>Review and update patient accounts prior to service delivery</li><li>Monitor appointment readiness and resolve access barriers</li><li>Communicate coverage issues to patients with clarity and empathy</li><li>Promote accuracy and integrity by ensuring precise, comprehensive, and compliant documentation practices.</li></ul><p><br></p>
We are looking for a skilled Customer Service Representative to join our team in Fairfax, Virginia. This Contract to permanent position involves providing exceptional support to clients in a fast-paced call center environment, focusing on escrow and mortgage-related processes. The ideal candidate will bring strong communication skills, attention to detail, and the ability to multitask effectively in a detail oriented setting.<br><br>Responsibilities:<br>• Conduct research and analysis on insurance claims and related documents.<br>• Assist with escrow processing and ensure timely handling of transactions.<br>• Provide excellent customer service by addressing inquiries and resolving issues promptly.<br>• Utilize CRM systems and Microsoft Office Suite to manage data and generate reports.<br>• Collaborate with team members to ensure smooth operations within a fast-paced environment.<br>• Review and verify mortgage documents for accuracy and compliance.<br>• Maintain detailed and organized records of all customer interactions and transactions.<br>• Adapt to changing priorities and multitask efficiently to meet deadlines.<br>• Communicate effectively with clients and colleagues to foster positive relationships.
We are seeking a detail-oriented Front Desk Coordinator to join our team in Silver Spring, Maryland. In this Contract to permanent position, you will play a vital role in ensuring smooth day-to-day operations by delivering exceptional customer service and maintaining an organized and welcoming office environment. This role is integral to supporting both staff and visitors, and we seek someone who thrives in a dynamic setting.<br><br>Responsibilities:<br>• Manage incoming calls effectively, including triaging inquiries and directing them to the appropriate individuals.<br>• Welcome visitors warmly and assist them by providing accurate information or connecting them with the correct department.<br>• Resolve conflicts efficiently to ensure a positive experience for all parties involved.<br>• Coordinate office tasks such as sorting and distributing mail, maintaining supplies, and handling administrative duties.<br>• Ensure the reception area is organized, presentable, and conducive to a welcoming environment.<br>• Provide support for office coordination activities, including scheduling and communication tasks.<br>• Utilize multi-line phone systems to handle incoming calls with efficiency.<br>• Maintain a proactive approach to multitasking and prioritizing responsibilities in a fast-paced environment.<br>• Deliver concierge-style services by anticipating and addressing the needs of guests and staff.<br>• Collaborate with team members to ensure smooth communication and workflow across the office.
<p>We are looking for a detail-oriented and courteous Receptionist to join our team in Potomac, Maryland. In this critical role, you will set the tone for client interactions while ensuring smooth office operations. This is a Contract to permanent position offering opportunities for growth within the organization. For immediate consideration, apply today and contact Grace Nowlin at (202) 998-8423 for additional details.</p><p><br></p><p>Responsibilities:</p><p>• Serve as the first point of contact by welcoming visitors and maintaining an organized reception area.</p><p>• Manage incoming calls using a multi-line phone system, ensuring prompt and polite responses.</p><p>• Keep conference rooms tidy and ready for meetings by resetting and organizing after use.</p><p>• Monitor office supplies and coordinate inventory replenishments as needed.</p><p>• Restock beverages and maintain cleanliness in shared spaces.</p><p>• Provide administrative support and assist with overflow tasks.</p><p>• Uphold strict confidentiality and demonstrate integrity when handling sensitive information.</p><p>• Communicate effectively in written correspondence, avoiding informal or text-style language.</p><p>• Collaborate with colleagues to ensure seamless daily operations and contribute to team success.</p>
<p>We are looking for an experienced Accounts Receivable Specialist to join our team in Baltimore, Maryland. This Contract to permanent position offers the opportunity to contribute to key financial processes. The ideal candidate will have a strong background in managing accounts receivable operations, ensuring accuracy in invoicing, reconciliations, and collections.</p><p><br></p><p>Responsibilities:</p><p>• Process daily invoices and ensure accurate posting and balancing within accounts receivable systems.</p><p>• Investigate discrepancies in invoicing or payments, collaborating with managers and staff to resolve issues efficiently.</p><p>• Monitor and identify delinquent accounts, drafting correspondence and contacting customers to facilitate payments.</p><p>• Generate reports on account statuses and maintain organized records for timely access and review.</p><p>• Perform monthly reconciliation of accounts receivable to ensure alignment with financial records.</p><p>• Handle filing, copying, and retrieval of documents related to accounts receivable processes.</p><p>• Utilize accounting software systems to manage daily cash receipts and aged receivables.</p><p>• Prepare aging reports and analyze customer invoices to track payment timelines.</p><p>• Support additional tasks as needed to maintain smooth operations within the accounts department.</p>
<p>We are looking for an experienced Accounts Payable Specialist to join our team supporting our client in Fairfax, Virginia. This position is ideal for someone who is detail-oriented, thrives in a collaborative environment, and has a strong aptitude for financial systems. As a member of our full-time practice, you will play a pivotal part in ensuring the timely and accurate processing of vendor invoices while supporting essential accounting operations.</p><p><br></p><p>Responsibilities:</p><p>• Process a high volume of invoices daily using ERP and OCR tools, averaging 50 to 100 entries per day.</p><p>• Reconcile vendor statements to maintain accurate financial records and resolve any discrepancies.</p><p>• Assist in the month-end closing process, including booking accruals to ensure timely reporting.</p><p>• Address and resolve issues such as invoice disputes, purchase order funding, and vendor updates.</p><p>• Handle confidential information with the highest level of integrity and discretion.</p><p>• Collaborate with Procurement and Accounting teams to streamline processes and improve efficiency.</p><p>• Participate in assigned projects to support departmental goals and initiatives.</p><p>• Communicate effectively with vendors and internal teams to maintain positive working relationships.</p><p>• Maintain detailed and organized records to ensure compliance and audit readiness.</p>
<p>We are looking for an experienced Accounts Receivable Specialist to join our team. This is a long-term contract position that offers an excellent opportunity to contribute to essential financial operations and ensure the smooth handling of accounts receivable processes. The ideal candidate will bring a detail-oriented mindset and a commitment to maintaining accuracy in all aspects of their work.</p><p><br></p><p>Responsibilities:</p><ul><li>Review and validate new customer contracts and agreements to ensure accurate billing setup and compliance with company policies.</li><li>Coordinate and manage the onboarding process for new vendors, ensuring necessary documentation and system entries are complete.</li><li>Generate and issue customer invoices based on contract terms, software usage, and service delivery schedules.</li><li>Monitor accounts receivable, follow up on outstanding invoices, and perform light collections duties to maintain positive cash flow.</li><li>Collaborate with internal teams (Sales, Customer Success, Finance) to resolve billing discrepancies and support efficient AR operations.</li></ul><p><br></p>
<p>Robert Half has a new direct-hire opportunity for a Medical Accounts Receivable and Billing Specialist. This role will support a growing department. Our client offers great work-life balance and ability to work in a fast-paced environment where your work will make a big impact. This position sits on-site full-time Monday-Friday.</p><p><br></p><ul><li>Responsible for billing and coding</li><li>Collecting on past due balances</li><li>Insurance company follow-up</li><li>Maintain up to date information from insurance companies and customers</li><li>Reduce AR aging</li><li>Special project as assigned</li><li>Provide and obtain necessary documentation as needed</li></ul><p><br></p>
We are looking for a skilled Training & User Support Specialist to join our team in Baltimore, Maryland. In this role, you will be responsible for developing and delivering comprehensive training programs tailored to the needs of our organization, ensuring employees have the tools and knowledge to excel in their roles. You will also provide expert guidance on software applications and support, fostering a productive and detail-oriented learning environment.<br><br>Responsibilities:<br>• Create and implement effective training programs to address organizational technology education needs.<br>• Develop and maintain detailed training strategies and curricula for all firm-supported software applications.<br>• Assess user skill levels and monitor progress within training initiatives to ensure continuous improvement.<br>• Design, execute, and oversee onboarding and ongoing education programs tailored to specific job functions.<br>• Ensure a detail-oriented and engaging learning environment that encourages participation and growth.<br>• Schedule and coordinate regular software training sessions for employees.<br>• Develop and update reference guides and documentation to support software use across the firm.<br>• Act as a primary expert on desktop applications, offering guidance and recommendations for optimal usage.<br>• Evaluate and recommend new software solutions or improvements to existing systems.<br>• Assist attorneys, paralegals, and staff in customizing software tools to enhance client service delivery.
<p>The Sales Support Specialist assists the sales team with administrative and operational support to drive business growth. This position requires organizational skills, attention to detail, and a customer-focused attitude.</p><p> </p><p> Responsibilities:</p><p> • Prepare sales reports, proposals, and presentations.</p><p> • Maintain CRM databases and update client information.</p><p> • Process sales orders and ensure accuracy in documentation.</p><p> • Coordinate communication between sales, marketing, and operations teams.</p><p> • Assist with client follow-ups and post-sale support.</p><p> </p><p> </p><p> </p>
<p>We are looking for a detail-oriented and organized Front Desk Coordinator to join our team in McLean, Virginia. In this contract position, you will play a key role in ensuring smooth daily operations by providing exceptional customer service and managing front desk responsibilities. This role requires excellent communication skills, attention to detail, and the ability to handle multiple tasks efficiently. You will be working Monday to Friday form 8 am to 5 pm onsite.</p><p><br></p><p><br></p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Greet visitors and clients warmly and assist them with inquiries or directions.</p><p>• Manage a multi-line phone system, answering inbound calls promptly and courteously.</p><p>• Coordinate concierge services to meet the needs of guests and staff.</p><p>• Perform filing and maintain accurate records to ensure efficient document management.</p><p>• Provide support in medical front office tasks, including scheduling and patient coordination.</p><p>• Maintain the front desk area, ensuring it is organized and welcoming.</p><p>• Utilize Microsoft Office tools to create and manage documents, spreadsheets, and correspondence.</p><p>• Handle switchboard operations effectively, managing calls across multiple lines.</p><p><br></p><p>• Deliver outstanding customer service by addressing concerns and resolving issues promptly.</p><p><br></p><p>• Assist with general administrative tasks as needed to support overall operations.</p>
<p>We are looking for a detail-oriented and organized Front Desk Coordinator to join our team in McLean, Virginia. In this contract position, you will play a key role in ensuring smooth daily operations by providing exceptional customer service and managing front desk responsibilities. This role requires excellent communication skills, attention to detail, and the ability to handle multiple tasks efficiently. You will be working Monday to Friday form 8 am to 5 pm onsite.</p><p><br></p><p>Responsibilities:</p><p>• Greet visitors and clients warmly and assist them with inquiries or directions.</p><p>• Manage a multi-line phone system, answering inbound calls promptly and courteously.</p><p>• Coordinate concierge services to meet the needs of guests and staff.</p><p>• Perform filing and maintain accurate records to ensure efficient document management.</p><p>• Provide support in medical front office tasks, including scheduling and patient coordination.</p><p>• Maintain the front desk area, ensuring it is organized and welcoming.</p><p>• Utilize Microsoft Office tools to create and manage documents, spreadsheets, and correspondence.</p><p>• Handle switchboard operations effectively, managing calls across multiple lines.</p><p>• Deliver outstanding customer service by addressing concerns and resolving issues promptly.</p><p>• Assist with general administrative tasks as needed to support overall operations.</p>
<p>We are looking for a detail-oriented and organized Front Desk Coordinator to join our team in Farifax, Virginia. In this contract position, you will play a key role in ensuring smooth daily operations by providing exceptional customer service and managing front desk responsibilities. This role requires excellent communication skills, attention to detail, and the ability to handle multiple tasks efficiently. You will be working Monday to Friday form 8 am to 5 pm onsite.</p><p><br></p><p>Responsibilities:</p><p>• Greet visitors and clients warmly and assist them with inquiries or directions.</p><p>• Manage a multi-line phone system, answering inbound calls promptly and courteously.</p><p>• Coordinate concierge services to meet the needs of guests and staff.</p><p>• Perform filing and maintain accurate records to ensure efficient document management.</p><p>• Provide support in medical front office tasks, including scheduling and patient coordination.</p><p>• Maintain the front desk area, ensuring it is organized and welcoming.</p><p>• Utilize Microsoft Office tools to create and manage documents, spreadsheets, and correspondence.</p><p>• Handle switchboard operations effectively, managing calls across multiple lines.</p><p>• Deliver outstanding customer service by addressing concerns and resolving issues promptly.</p><p>• Assist with general administrative tasks as needed to support overall operations.</p>
<p>We are seeking a professional and friendly Part-Time Receptionist to join our team in Sterling, Virigina. The ideal candidate will have excellent communication skills, attention to detail, and a customer-focused attitude. This role is perfect for individuals who enjoy interacting with people and are looking for flexible work hours.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet visitors and clients in a courteous and professional manner</li><li>Answer phone calls and direct them to the appropriate departments</li><li>Manage the front desk and ensure the reception area is tidy and presentable</li><li>Assist with scheduling appointments and maintaining calendars</li><li>Handle incoming and outgoing mail</li><li>Perform basic administrative tasks such as filing, data entry, and photocopying</li><li>Support office staff with additional tasks as needed</li></ul><p><br></p>
<p>Join our team as a Sales Support Specialist! We are looking for a proactive, detail-oriented professional to provide essential administrative support to our sales team and contribute to our ongoing success.</p><p><br></p><p>Responsibilities:</p><p> • Prepare sales reports, proposals, and presentations.</p><p> • Maintain CRM databases and update client information.</p><p> • Process sales orders and ensure accuracy in documentation.</p><p> • Coordinate communication between sales, marketing, and operations teams.</p><p> • Assist with client follow-ups and post-sale support.</p><p> </p><p> </p>
<p>Our client is seeking an outgoing, organized, and reliable receptionist to join our team. As the face of the business, you will be responsible for welcoming guests, managing phone calls, and overseeing daily front desk operations.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Greet visitors and clients in a professional and friendly manner</p><p> • Answer and route incoming phone calls and emails</p><p> • Schedule appointments and manage calendars as needed</p><p> • Maintain front desk organization and common areas</p><p> • Perform basic administrative tasks such as data entry, filing, and document preparation</p><p> • Receive and distribute mail and deliveries</p><p> • Ensure confidentiality of sensitive information</p><p><br></p>
We are looking for a Front Desk Coordinator to join a CPA firm located in Chevy Chase, Maryland. As the first point of contact for clients, this role is essential in creating a welcoming and attentive experience. This is a Contract to permanent position, ideal for individuals seeking to advance their career in a dynamic office environment.<br><br>Responsibilities:<br>• Serve as the primary point of contact for clients, ensuring a warm and attentive greeting.<br>• Manage incoming calls using a multi-line phone system, routing them efficiently to the appropriate departments.<br>• Provide concierge-style services to assist clients with inquiries and needs.<br>• Handle switchboard operations for phone systems with up to 10 lines.<br>• Respond promptly to inbound calls, delivering exceptional customer service.<br>• Maintain an organized and presentable front desk area.<br>• Coordinate scheduling and appointments as needed.<br>• Assist with administrative tasks to support office operations.
<p>We are looking for a On Call Receptionist to join our team in Reston, Virginia. This is a contract opportunity ideal for someone who excels at multitasking and enjoys providing exceptional service in a detail-oriented environment. The role involves managing front desk operations and ensuring smooth communication within the organization. This is position is on call when needed</p><p><br></p><p>Responsibilities:</p><p>• Greet visitors and clients warmly, ensuring a welcoming atmosphere at the front desk.</p><p>• Manage inbound calls efficiently using a multi-line phone system, addressing inquiries and redirecting calls as necessary.</p><p>• Provide accurate information to callers and assist with general inquiries.</p><p>• Maintain an organized and detail-oriented reception area.</p><p>• Handle administrative tasks such as filing and data entry when required.</p><p>• Monitor and distribute incoming correspondence to the appropriate personnel.</p><p>• Deliver prompt and detail-oriented customer service to all visitors and callers.</p>
