<p>A growing manufacturer of thermoplastic enclosures is looking for an experienced customer service professional to join their team! The ideal candidate has at least 1-2 years of experience working in a call center capacity, a good customer service aptitude, and excellent communication skills. Must have a background working in the manufacturing industry. </p><p><br></p><p>The primary job duties in this role include answering calls, email correspondence, responding to customer queries, purchase orders, sending responses to customers, processing purchase orders, entering purchase orders into the system, confirming customers' orders, working directly with the operations and sales teams, handling follow-ups with customers, checking the system and providing updates.</p>
<ul><li>We are seeking a Temporary Customer Service Representative to support daily customer interactions and help ensure a positive client experience. This role is ideal for someone with strong communication skills, attention to detail, and the ability to manage multiple tasks in a fast-paced environment. if you are looking for temporary onsite summer work with availability on various days this is the position for you. </li></ul><p>Responsibilities:</p><ul><li>Respond to customer inquiries by phone, email, and chat in a professional and timely manner.</li><li>Maintain accurate customer records and document interactions in internal systems. </li><li>Process orders, returns, account updates, and related service transactions. </li><li>Coordinate with internal teams to escalate and resolve more complex concerns.</li><li>Provide product, service, and policy information to customers. </li><li>Support general administrative tasks as needed.</li></ul><p><br></p>
<p><strong>Paid Digital Specialist (Contract)</strong></p><p><strong>Location:</strong> Columbia, MD (Hybrid – 3 days onsite)</p><p><strong>Duration:</strong> 3-month contract</p><p><strong>Schedule:</strong> 40 hours per week</p><p>W<strong>Role Overview</strong></p><p>We are seeking a Paid Digital Specialist to support the execution and optimization of paid media campaigns across key digital channels. This role is hands-on and focuses on campaign setup, performance monitoring, and ongoing optimization to drive measurable results.</p><p><strong>Key Responsibilities</strong></p><ul><li>Build and manage paid media campaigns across platforms including Google and Facebook</li><li>Execute campaign setup, optimization, and performance tracking from start to finish</li><li>Monitor campaign performance and make data-driven adjustments to improve outcomes</li><li>Develop and refine ad creative, including copy, visuals, and layouts</li><li>Generate reports and communicate campaign performance clearly to stakeholders</li><li>Maintain organized, accurate campaigns and ensure deadlines are consistently met</li></ul>