<p>**** For Faster response on the position, please send a message to Jimmy Escobar on LinkedIn or send an email to Jimmy.Escobar@roberthalf(.com) with your resume. You can also call my office number at 424-270-9193****</p><p><br></p><p>We are looking for a skilled Tier 2 Helpdesk Technician to join our team in Canoga Park, California. In this role, you will provide advanced technical support in a dynamic, managed services environment, working closely with a collaborative team to address user and infrastructure needs. This is a Contract to permanent position requiring onsite presence five days a week, offering an opportunity to grow your expertise in Microsoft technologies, networking, and system administration.</p><p><br></p><p>Responsibilities:</p><p>• Deliver Tier 2 technical support to resolve complex issues related to servers, applications, and user groups.</p><p>• Manage the onboarding and offboarding process, including account provisioning and user setup.</p><p>• Configure and deploy PCs, workstations, and peripheral devices for end users.</p><p>• Administer Microsoft 365, including troubleshooting and providing support for QuickBooks and related applications.</p><p>• Maintain and manage Azure environments, ensuring optimal performance and security.</p><p>• Oversee Meraki firewall and switch configurations, addressing network infrastructure needs.</p><p>• Diagnose and resolve issues with VLANs, VPNs, and DNS systems.</p><p>• Document processes and solutions thoroughly to ensure consistency and quality.</p><p>• Collaborate with team members to provide excellent service and proactive support.</p><p>• Communicate effectively with end users and stakeholders to address technical concerns.</p>
<p>We are looking for a detail-oriented Administrative Support Tech to join our team on a contract basis in Goleta, California. In this role, you will assist with a variety of administrative tasks, ensuring smooth daily operations and supporting the needs of staff, students, and visitors. This position requires strong organizational and communication skills to manage data, maintain records, and provide excellent customer service.</p><p><br></p><p>Responsibilities:</p><p>• Provide technical support for school functions such as registration, enrollment, scheduling, attendance, and student discipline.</p><p>• Assist visitors by offering information and directions while maintaining attentive and positive interactions.</p><p>• Coordinate scheduling.</p><p>• Input, retrieve, and manage student data using proprietary systems, and maintain records with accuracy and confidentiality.</p><p>• Oversee inventory management and tracking for district equipment, including maintaining chain-of-custody records.</p><p>• Process and verify documents for programs and events, including payroll information for co-curricular activities.</p><p>• Manage and coordinate maintenance requests for facilities and equipment, ensuring timely resolutions.</p><p>• Prepare reports, forms, and applications, ensuring compliance with organizational standards.</p><p>• Draft correspondence, schedules, and other documents based on provided materials or instructions.</p>