<p>We are looking for a dedicated Customer Service Representative to join a non-profit organization in Dayton, Ohio. In this Contract to permanent position, you will play a vital role in supporting individuals transitioning from public housing to homeownership. This role requires strong organizational skills, excellent communication abilities, and a passion for helping others achieve their goals.</p><p><br></p><p>Responsibilities:</p><p>• Manage cases effectively, ensuring participants meet specific criteria for program eligibility.</p><p>• Collaborate with public housing residents and voucher holders to explore pathways to homeownership.</p><p>• Facilitate funding allocation by tracking participant progress and ensuring grant requirements are met.</p><p>• Conduct meetings at various locations, delivering presentations and engaging with diverse groups.</p><p>• Maintain detailed records and meet deadlines associated with grant funding and program requirements.</p><p>• Provide consistent follow-up with participants to ensure they remain on track with the program objectives.</p><p>• Assist with administrative tasks, including order entry and eligibility verification.</p><p>• Respond to inbound and outbound calls with professionalism and a customer-focused approach.</p><p>• Offer solutions to address challenges participants may face during their journey to homeownership.</p><p>• Work closely with internal teams to ensure grant compliance and program success.</p><p><br></p><p>For immediate consideration, call 937.224.8326.</p>
<p>Piqua area company is looking for a Customer Service Representative for a 3-month temporary assignment. In this role, you’ll be the first point of contact for our customers, providing outstanding service and support across phone, email, and chat channels. If you thrive in a fast-paced environment and enjoy helping others, this opportunity is ideal for you.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond promptly to customer inquiries via phone, email, and chat.</li><li>Resolve customer issues efficiently and professionally.</li><li>Document and track interactions using internal systems.</li><li>Collaborate with other team members to ensure customer satisfaction.</li><li>Maintain a positive, professional attitude during all interactions.</li></ul><p>For more information, please call 937-224-8326. </p>
<p>We are looking for a dedicated Customer Service Coordinator to join our dynamic team in Cincinnati Ohio. In this role, you will manage customer interactions and service operations, ensuring timely and accurate responses to client needs. The ideal candidate will thrive in a fast-paced environment and excel at building strong relationships with clients while overseeing service processes from start to finish.</p><p><br></p><p>Responsibilities:</p><p>• Develop and maintain strong client relationships by understanding their service history, preferences, and expectations.</p><p>• Conduct site visits to assess client needs, foster relationships, and ensure satisfaction with completed projects.</p><p>• Oversee the entire service call process, including intake, scheduling, dispatching crews, and ensuring timely completion.</p><p>• Monitor open service orders, track progress, and follow up to ensure accuracy and adherence to deadlines.</p><p>• Respond promptly to customer inquiries related to service needs, scheduling updates, and issue resolution.</p><p>• Keep detailed records of service calls, technician notes, materials used, and client updates.</p><p>• Review service reports and work orders for completeness and accuracy before submitting them for billing.</p><p>• Collaborate with office staff and accounting teams to ensure efficient and timely invoicing.</p><p>• Identify and resolve billing discrepancies by working closely with clients and internal teams.</p><p>• Support business growth by identifying opportunities to expand the company’s commercial service portfolio and assisting with proposals and agreements.</p>
We are looking for an experienced Sr. Customer Service Representative to join our team in Fairfield, Ohio. In this long-term contract position, you will play a vital role in ensuring seamless communication with suppliers and vendors while delivering exceptional customer service. The ideal candidate will possess strong organizational skills and a commitment to maintaining accurate data records.<br><br>Responsibilities:<br>• Communicate effectively with suppliers and vendors to follow up on orders and resolve inquiries.<br>• Update pricing and quantities in the system to ensure accurate records.<br>• Handle order entry processes with precision and attention to detail.<br>• Manage the transfer and organization of data between systems as necessary.<br>• Perform data entry tasks to maintain accurate and up-to-date information.<br>• Deliver superior customer service to address client needs and concerns.<br>• Utilize call center tools and resources to provide timely support.<br>• Work efficiently within Windows PC environments to complete tasks.<br>• Ensure compliance with TRICARE guidelines when applicable.<br>• Collaborate with team members to streamline workflows and improve processes.
We are looking for a dedicated and experienced Senior Customer Service Representative to join our team in Fairfield, Ohio. In this long-term contract role, you will play a vital part in delivering exceptional support to internal and external stakeholders, ensuring smooth operations across various office functions. This position requires a proactive individual with strong analytical skills and the ability to troubleshoot discrepancies effectively.<br><br>Responsibilities:<br>• Provide outstanding customer service by promptly addressing inquiries and resolving concerns via email and other communication channels.<br>• Oversee accounts payable processes, including invoice handling and discrepancy resolution.<br>• Conduct thorough research to troubleshoot system errors and ensure seamless operations.<br>• Maintain effective communication with partners and stakeholders to facilitate solutions and build strong relationships.<br>• Accurately document and track issues, ensuring timely follow-up and resolution.<br>• Collaborate with team members to identify process improvements and enhance efficiency.<br>• Respond to inquiries related to office functions and provide detailed information as needed.<br>• Analyze and resolve discrepancies in data or transactions to maintain accuracy.<br>• Manage correspondence and ensure all communications are clear and precise.<br>• Support additional administrative tasks to ensure smooth organizational workflows.
<p>We are looking for a dedicated Customer Service Representative to join our team in Vandalia, Ohio. In this role, you will handle member services tasks with precision and attention to detail, ensuring smooth operations and excellent support. This is a Contract to permanent position, offering the opportunity for long-term growth within the organization.</p><p><br></p><p>Responsibilities:</p><p>• Perform accurate data entry into member portals, ensuring successful submission and confirmation.</p><p>• Process enrollments and update eligibility records in a timely manner.</p><p>• Reach out to vendors and respond to inquiries from representatives as needed.</p><p>• Scan and index documents for efficient record-keeping.</p><p>• Distribute mail and manage correspondence effectively.</p><p>• Generate and review reports to support business operations.</p><p>• Schedule appointments and maintain organized records.</p><p>• Manage email correspondence, ensuring prompt and detail-oriented communication.</p><p>• Provide outstanding customer service by answering inbound calls and resolving member inquiries.</p><p><br></p><p>For immediate consideration, call 937.224.8326.</p>
<p>We are looking for a dedicated and detail-oriented Customer Service Representative to join our team in Vandalia, Ohio. This Contract to permanent position provides an excellent opportunity to move into a long-term role based on performance. The ideal candidate will possess strong organizational skills and a commitment to delivering high-quality service to members.</p><p><br></p><p>Responsibilities:</p><p>• Perform accurate data entry into member portals and validate submissions with confirmation numbers.</p><p>• Process enrollments and maintain eligibility records efficiently.</p><p>• Generate and analyze reports to support member services operations.</p><p>• Communicate with vendors and representatives to address inquiries and resolve issues.</p><p>• Manage mail distribution and ensure proper scanning and indexing of documents.</p><p>• Respond to inbound calls professionally, addressing member questions and concerns.</p><p>• Coordinate schedules and appointments to meet member needs.</p><p>• Utilize Microsoft Excel and Word for documentation and reporting.</p><p>• Handle email correspondence promptly to support member inquiries.</p><p>• Maintain attention to detail while performing order entry tasks to ensure accuracy.</p><p><br></p><p>For immediate consideration, call 937.224.8326.</p><p><br></p>