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320 results for Customer Service Coordinator in Usa
- Boston, MA
- onsite
- Temporary to Hire
- 35 - 48 USD / Hourly
- <p>We are seeking a professional and client-focused <strong>Client Services Representative</strong> to join our growing Financial Services team. This individual will serve as a primary point of contact for clients, providing exceptional service and support related to investment accounts, financial products, account maintenance, and operational inquiries. The ideal candidate is detail-oriented, organized, and committed to delivering a high-quality client experience while working collaboratively with advisors, portfolio managers, and internal operations teams.</p><p><br></p><p>Key Responsibilities</p><ul><li>Serve as a primary contact for clients via phone, email, and in-person meetings.</li><li>Respond to client inquiries regarding account activity, investment statements, transactions, and service requests.</li><li>Assist with account opening, onboarding, transfers, and maintenance activities.</li><li>Process and monitor client paperwork, ensuring accuracy and completeness.</li><li>Coordinate client requests with advisors, investment professionals, custodians, and operations teams.</li><li>Maintain detailed and accurate client records within CRM and portfolio management systems.</li><li>Prepare client meeting materials, reports, presentations, and account documentation.</li><li>Support the collection and review of compliance and regulatory documentation.</li><li>Assist with money movement requests, account updates, beneficiary changes, and other service-related transactions.</li><li>Track outstanding client requests and ensure timely resolution.</li><li>Help identify opportunities to improve service processes and enhance the overall client experience.</li><li>Maintain confidentiality and safeguard sensitive client and financial information.</li><li>Stay informed on firm policies, procedures, and industry regulations.</li></ul><p>Qualifications</p><ul><li>Bachelor's degree in Finance, Accounting, Business Administration, Economics, or a related field preferred.</li><li>3+ years of experience in financial services, investment management, asset management, corporate trust, loan administration, or client relationship management.</li><li>Strong understanding of capital markets, investment products, and financial services operations.</li><li>Knowledge of corporate trust, fund administration, loan servicing, syndicated loans, or related financial products.</li><li>Experience supporting institutional clients, asset managers, investment firms, banks, or alternative investment funds.</li></ul>
- 2026-11-11T00:00:00Z
- Social Circle, GA
- onsite
- Temporary / Contract
- 26 - 27 USD / Hourly
- <p>. This long-term contract position offers the opportunity to work closely with customers and internal teams to address requests, share updates, and keep client programs running smoothly. The role is best suited for someone who communicates clearly, stays organized, and is comfortable handling administrative and service-related tasks in a structured environment.</p><p><br></p><p>Responsibilities:</p><p>• Build and maintain strong client relationships through regular communication, timely follow-up, and careful resolution of routine and escalated concerns.</p><p>• Manage client support activities such as onboarding assistance, account administration, reporting coordination, and program-related requests.</p><p>• Collaborate with service operations and other internal partners to help meet account expectations and maintain agreed service performance.</p><p>• Gather customer needs and relay important details to the appropriate internal teams while helping address service issues and identify improvement opportunities.</p><p>• Coordinate system setup, user access, usability support, and client training to help ensure a smooth customer experience.</p><p>• Prepare and distribute standard operating procedures, reports, data summaries, and dispatch-related updates for assigned accounts.</p><p>• Lead scheduled client check-in calls to provide status updates, answer questions, and share relevant program information.</p><p>• Offer day-to-day guidance and basic training support to teammates when questions arise around processes or tools.</p><p>• Complete assigned tasks by following established procedures, escalating issues when needed, and working under close supervision to deliver accurate results.</p>
- 2026-11-13T00:00:00Z
- Indianapolis, IN
- onsite
- Temporary / Contract
- 23 - 25 USD / Hourly
- <p>We are looking for a Client Service Coordinator to support daily service operations at an in-person site in Indianapolis. This long-term contract position is ideal for someone who enjoys a client-facing environment, can manage multiple tasks independently, and communicates effectively with both vendors and internal partners. The role focuses on coordinating site activities, maintaining accurate asset and inventory information, and helping ensure laboratory support services run smoothly.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate vendor visits by arranging schedules, confirming site access, and supporting timely completion of service activities.</p><p>• Escort external service providers through laboratory and controlled areas while following site protocols and safety expectations.</p><p>• Maintain accurate records for assets, inventory, and service-related updates, including additions, changes, and removals.</p><p>• Work with internal teams to address client service needs and help keep operational requests moving forward efficiently.</p><p>• Support corrective and preventive maintenance activity coordination to help minimize disruptions to site operations.</p><p>• Monitor daily tasks with a high level of organization and follow-through while working independently within a team environment.</p><p>• Use Microsoft Office tools to document activity, track requests, and communicate updates clearly to stakeholders.</p><p>• Provide attentive front-line service to clients, vendors, and colleagues through responsive and courteous communication</p>
- 2026-10-22T00:00:00Z
- Walnut Creek, CA
- onsite
- Permanent / Full Time
- 70000 - 90000 USD / Yearly
- <p><strong>Anisa Henry is a Direct-Hire</strong> Recruiter with Robert Half <strong>Financial Services, </strong>specializing in roles within<strong> Finance & Accounting </strong>across the<strong> Bay Area. </strong>Happy to connect with professionals in the space, even if you’re just curious about the market.</p><p> </p><p>✨ Client Service Associate</p><p>📍 Walnut Creek, CA (In-Office)</p><p>🏢 Relationship Driven Wealth Management Firm</p><p>💰 Competitive Base + Bonus</p><p><br></p><p>Our client, a highly respected independent wealth management firm, is seeking a <strong>Client Service Associate</strong> to join a collaborative and client-focused team. This is an opportunity to become a key contributor within a sophisticated advisory environment where client relationships come first and exceptional service is the standard. Working alongside experienced advisors and operations professionals, you'll play a pivotal role in helping clients navigate their financial lives while supporting a growing and established wealth management practice.</p><p><br></p><p>As a <strong>Client Service Associate</strong>, you'll serve as a critical link between clients, financial advisors, and internal operations teams. You will help manage client relationships, facilitate account activity, coordinate service requests, and ensure every interaction reflects the firm's commitment to excellence.</p><p>This role is ideal for a detail-oriented professional who enjoys balancing relationship management, problem-solving, and operational execution within a fast-paced wealth management environment.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as a primary point of contact for clients, delivering responsive, high-touch service and helping build lasting relationships.</li><li>Support account onboarding, maintenance, transfers, money movements, and other client service requests while ensuring accuracy and compliance.</li><li>Partner closely with financial advisors to prepare for client meetings, manage documentation, coordinate follow-up, and support day-to-day operations.</li><li>Process account transactions, maintain detailed records, and monitor requests through completion to ensure a seamless client experience.</li><li>Collaborate across advisory, operations, and client service teams to drive efficiency, resolve issues, and uphold the highest standards of service excellence.</li></ul><p><strong>For fastest consideration, reach out to <u>Anisa Henry via email or LinkedIn</u>.</strong></p>
- 2026-11-12T00:00:00Z
- San Carlos, CA
- remote
- Permanent / Full Time
- 60000 - 90000 USD / Yearly
- <p>Anisa Henry is partnered with a growing independent wealth management firm and is seeking a Client Service Associate to join its expanding team.<strong> </strong>This position is ideal for someone who enjoys building client relationships, thrives in an operations-focused role, and is looking to build a long-term career in wealth management rather than pursuing a financial advisor track. This established fiduciary-focused firm has been serving individuals and families for more than two decades, providing personalized financial guidance and a high-touch client experience. The team is committed to putting clients' best interests first while delivering exceptional service and comprehensive wealth management solutions.</p><p><br></p><p>The <strong>Client Service Associate</strong> will support advisors and the operations team by managing day-to-day client service requests, account maintenance, paperwork processing, and administrative functions. This individual will serve as a key point of contact for clients, helping ensure requests are handled accurately, efficiently, and with a high level of professionalism.</p><p>This is an excellent opportunity to join a collaborative, client-centric firm experiencing strong growth, where team members are valued and have the opportunity to make a meaningful impact.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Process new account openings and ongoing account maintenance.</li><li>Handle beneficiary updates, address changes, money movement requests, and other account-related transactions.</li><li>Assist with insurance paperwork and collect required client information.</li><li>Communicate with clients by phone and email to obtain documentation and answer questions.</li><li>Coordinate with custodians and internal team members to complete client requests.</li><li>Review paperwork for accuracy and completeness before submission.</li><li>Maintain accurate client records and documentation.</li><li>Support advisors with day-to-day client service and operational activities.</li><li>Assist with additional administrative and operational projects as needed.</li></ul><p><strong>Why This Opportunity Stands Out</strong></p><ul><li>Join a highly successful and rapidly growing wealth management practice with a strong reputation for client service and advisor excellence.</li><li>Stable, well-established firm with a long-term vision and commitment to sustainable growth.</li><li>Fully remote position offering the flexibility to work from anywhere in the U.S.</li><li>Collaborative, close-knit team environment with meaningful exposure to advisors and clients.</li><li>Opportunity to make an immediate impact by supporting a busy and expanding practice.</li><li>Ideal for someone seeking a long-term career in client service, operations, and wealth management.</li><li>Flexible work culture that supports strong work-life balance.</li><li>High-visibility role with ongoing opportunities to learn, contribute, and grow professionally within a respected advisory firm.</li></ul><p><strong>For fastest consideration, reach out to <u>Anisa Henry via email or LinkedIn</u>.</strong></p>
- 2026-11-12T00:00:00Z
- Las Vegas, NV
- remote
- Permanent / Full Time
- 45000 - 52000 USD / Yearly
- <p>We are looking for a Client Service Associate to support investors and account holders with responsive, knowledgeable service. In this role, you will help clients navigate account activity, answer questions about retirement account options and alternative investments, and provide steady guidance throughout the customer journey. The ideal candidate brings a service-minded approach, strong attention to detail, and the ability to communicate clearly while handling sensitive financial information with care.</p><p><br></p><p>Responsibilities:</p><p>• Provide clear guidance to clients on account features, self-directed retirement solutions, trust structures, and digital asset-related topics in an easy-to-understand manner.</p><p>• Assist customers with transactions and account-related steps from initial setup through ongoing servicing and other lifecycle events.</p><p>• Investigate client concerns, resolve routine issues efficiently, and route more complex matters to the appropriate internal specialists.</p><p>• Maintain a strong working knowledge of available products, account structures, and investment options to deliver accurate support.</p><p>• Manage incoming work queues and daily priorities to help ensure timely follow-up and service standards are consistently met.</p><p>• Support routine servicing needs such as account updates, maintenance requests, and basic technical assistance.</p><p>• Document customer conversations and service activities thoroughly and accurately within company systems.</p><p>• Work closely with partners across multiple teams to deliver a consistent and seamless client experience.</p><p>• Stay informed on company policies and applicable industry regulations related to self-directed retirement accounts.</p><p>• Contribute to team development by participating in meetings, coaching sessions, training, and process improvement efforts, including thoughtful use of AI tools and sharing productivity best practices.</p>
- 2026-11-05T00:00:00Z
- San Francisco, CA
- onsite
- Permanent / Full Time
- 100000 - 120000 USD / Yearly
- <p><strong>Jennifer Fukumae</strong> is a direct-hire recruiter specializing in Financial Services, partnering with firms and professionals to connect top talent with the right opportunities. <u>Reach out via LinkedIn or email to start a conversation.</u></p><p> </p><p>Robert Half is partnering with an established and reputable Registered Investment Advisor (RIA) in San Francisco is seeking a Client Associate to join its team. The firm is known for its commitment to delivering high-quality investment management and personalized client service. This is an excellent opportunity to join a collaborative, professional environment where attention to detail, integrity, and a proactive approach are valued.</p><p> </p><p><strong>Position Overview</strong></p><p>The Client Associate will play an important role in supporting the firm's day-to-day client service and operational activities. This individual will work closely with clients, internal team members, and external custodians to help ensure a seamless client experience and efficient account operations.</p><p>The ideal candidate has at least three years of experience in client service or investment operations, preferably within an RIA or investment management firm. They are highly organized, technology-savvy, dependable, and comfortable handling confidential client and financial information. An understanding of cybersecurity risks and best practices is a strong plus.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Provide day-to-day client service and operational support, responding to client requests and helping ensure a high level of service.</li><li>Support mutual fund-related servicing and operational activities, ensuring transactions and account-related requests are handled accurately and efficiently.</li><li>Coordinate with custodians and other external service providers to resolve account issues, process requests, and maintain accurate client records.</li><li>Assist with the preparation of client meeting materials, presentations, and supporting documentation.</li><li>Support account maintenance, documentation, and other administrative processes related to client relationships.</li><li>Identify opportunities to improve internal workflows, procedures, and operational efficiencies.</li><li>Handle sensitive client and financial information with the highest level of professionalism, discretion, and confidentiality.</li><li>Maintain awareness of technology and cybersecurity best practices to help protect client information and firm data.</li></ul><p><br></p>
- 2026-10-29T00:00:00Z
- San Diego, CA
- onsite
- Temporary / Contract
- 28 - 30 USD / Hourly
- <p>Our client is seeking a detail-oriented and customer-focused Service Coordinator to support daily operations and ensure timely coordination of service requests, scheduling, and communication between clients, vendors, and internal teams. This role is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and can manage multiple priorities while delivering excellent service. The ideal candidate is organized, proactive, and able to maintain strong communication across all parties to help drive operational efficiency and customer satisfaction.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Coordinate and schedule service appointments, work orders, and technician assignments</li><li>Serve as a primary point of contact for clients, tenants, vendors, or internal teams regarding service-related requests</li><li>Monitor service timelines and follow up to ensure timely completion of work</li><li>Maintain accurate records of service calls, work orders, invoices, and related documentation</li><li>Communicate updates, delays, and resolutions clearly and professionally</li><li>Assist with billing support, data entry, and reporting as needed</li><li>Help prioritize urgent requests and escalate issues when appropriate</li><li>Support process improvements to enhance service delivery and office efficiency</li></ul><p><br></p>
- 2026-11-04T00:00:00Z
- Fort Collins, CO
- onsite
- Temporary / Contract
- 23 - 27 USD / Hourly
- We are looking for a Service Coordinator to support daily dispatch operations and keep service activity running smoothly in Fort Collins, Colorado. This Long-term Contract position focuses on organizing technician schedules, responding to customer needs promptly, and helping the field team maintain efficient coverage throughout the day. The ideal candidate brings strong communication skills, a customer-focused mindset, and the ability to coordinate multiple service requests in a fast-paced environment.<br><br>Responsibilities:<br>• Manage incoming service requests and assign technicians based on urgency, availability, and location.<br>• Build and adjust daily schedules to maintain efficient field coverage and minimize delays.<br>• Serve as a central point of contact for customers, technicians, and internal team members to ensure clear communication.<br>• Track job progress throughout the day and provide timely updates on appointment status or service changes.<br>• Support technician productivity by coordinating logistics, confirming appointments, and resolving scheduling conflicts.<br>• Maintain accurate dispatch records and service details within computer-based scheduling systems.<br>• Respond professionally to customer inquiries and help address service-related concerns with a high level of care.<br>• Collaborate with service and operations teams to improve response times and overall workflow efficiency.
- 2026-11-12T00:00:00Z
- San Diego, CA
- onsite
- Temporary / Contract
- 30 - 33 USD / Hourly
- <p>Our client is seeking a detail-oriented and customer-focused Service Coordinator to support daily service operations and ensure a high level of client satisfaction. This role is ideal for someone who thrives in a fast-paced environment, enjoys coordinating schedules and resources, and can effectively communicate with customers, technicians, and internal teams.</p><p><br></p><p>The Service Coordinator will be responsible for managing service requests, scheduling appointments, tracking work orders, and serving as a key point of contact throughout the service process. The ideal candidate is organized, proactive, and committed to delivering excellent support.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Coordinate and schedule service appointments, work orders, and technician assignments</li><li>Serve as a primary point of contact for customers regarding service requests and updates</li><li>Monitor service timelines and ensure timely follow-up on open issues</li><li>Maintain accurate records of service activities, customer communications, and scheduling details</li><li>Communicate with internal teams and external clients to ensure smooth service delivery</li><li>Assist with preparing reports, documentation, and service-related correspondence</li><li>Resolve scheduling conflicts and escalate issues as needed</li><li>Support process improvements to enhance efficiency and customer experience</li></ul><p><br></p>
- 2026-11-04T00:00:00Z
- Orchard Park, NY
- onsite
- Permanent / Full Time
- 100000 - 150000 USD / Yearly
- <p>Jenny Bour with Robert Half is working with a growing organization that is looking for an accomplished <strong>Customer Service Center Director</strong> to lead a large, multi-level team in Orchard Park, New York. This <strong>Customer Service Center Director </strong>role is responsible for shaping a high-performing customer service center that delivers strong business results while fostering an engaged and accountable workplace. The ideal <strong>Customer Service Center Director </strong>candidate brings a background in metric-driven operations, people leadership, sales funnel fluency, and process improvement, with the ability to turn data into practical strategies that elevate performance and customer outcomes.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Lead a customer service/sales center through a team of managers, providing direction, coaching, and support across a workforce of approximately 70 employees.</li><li>Set clear performance expectations and use measurable goals to strengthen conversion, productivity, service quality, and overall operational results.</li><li>Build leadership capability by mentoring managers, preparing future leaders, and supporting long-term succession planning.</li><li>Oversee staffing strategies, scheduling practices, and capacity planning to ensure resources align with business demand and service objectives.</li><li>Analyze operational data, performance trends, and key indicators to identify improvement opportunities and implement effective solutions.</li><li>Establish and reinforce structured coaching, quality monitoring, and accountability practices that improve employee performance while supporting retention.</li><li>Partner across departments and with senior leadership to align contact center initiatives with broader organizational priorities and revenue goals.</li><li>Drive operational and technology-focused projects from planning through execution, ensuring solutions improve efficiency and strengthen customer engagement.</li><li>Lead continuous improvement efforts by redesigning workflows, refining processes, and promoting a culture focused on sustainable results.</li></ul>
- 2026-11-13T00:00:00Z
- Cortland, NY
- onsite
- Temporary to Hire
- 20.9 - 24.2 USD / Hourly
- We are looking for a detail-oriented Customer Service team member to join a service-focused team in Cortland, New York. This contract opportunity supports sales and operations by turning approved client quotes into accurate orders while maintaining compliance with internal quality and documentation standards. The role works closely with customers, account teams, and operational partners to keep orders moving smoothly, resolve account concerns, and deliver a dependable client experience.<br><br>Responsibilities:<br>• Review client-submitted paperwork for completeness and accuracy before entering orders into internal platforms.<br>• Convert approved quotations into active orders and ensure information is entered correctly across required business systems.<br>• Serve as a point of coordination among customers, account managers, and operations teams to support timely order handling.<br>• Investigate account-related questions and help resolve issues involving orders, billing, or client records.<br>• Maintain and update customer accounts, including support for both new account setup and ongoing account management.<br>• Use available financial and billing tools to assess account standing and support credit-related review processes.<br>• Create internal project records and prepare deposit invoices or related payment documentation as needed.<br>• Assist with invoice follow-up, intercompany coordination, and other administrative tasks that support sales and operations workflows.
- 2026-11-13T00:00:00Z
- Plano, TX
- onsite
- Temporary to Hire
- 28.5 - 33 USD / Hourly
- We are looking for a customer-focused, detail-oriented logistics specialist to support shipping coordination and distribution activities for our team in Plano, Texas. This contract opportunity offers the potential for a long-term role and is ideal for someone who can balance service, accuracy, and timely execution while working across transportation and order-related processes. The person in this role will help ensure shipments move efficiently, documentation is handled properly, and customs-related needs are addressed with care.<br><br>Responsibilities:<br>• Coordinate outbound and inbound shipment activity to support smooth daily logistics operations.<br>• Work with internal teams, carriers, and service partners to arrange transportation and resolve delivery issues promptly.<br>• Monitor shipping schedules and update stakeholders on order status, delays, and completion timelines.<br>• Prepare and review freight, shipping, and customs-related documentation to maintain accuracy and compliance.<br>• Track distribution activity and follow up on exceptions to reduce disruption and improve customer satisfaction.<br>• Support logistics planning by organizing shipment details, confirming routing, and maintaining accurate records.<br>• Assist with issue resolution involving damaged, delayed, or missing shipments while providing attentive customer support.
- 2026-11-11T00:00:00Z
- Williamsport, PA
- onsite
- Permanent / Full Time
- 55000 - 60000 USD / Yearly
- <p>We are looking for a customer-focused, detail-oriented individual to join our team in Pennsylvania as a permanent Customer Service team member supporting insurance agent and service activities. This position blends client assistance, administrative coordination, and marketing support to help deliver a positive agency experience. The ideal candidate is organized, welcoming, and comfortable handling insurance-related documentation while assisting with policy quotes and day-to-day office needs.</p><p><br></p><p>Responsibilities:</p><p>• Review and organize insurance paperwork to ensure signatures, forms, and transaction details are complete and accurate.</p><p>• Assist with preparing and updating policy quotes, endorsements, and related customer service documentation.</p><p>• Coordinate client-related follow-up by assigning tasks within the agency system and helping the team stay on schedule.</p><p>• Support the agency’s online presence by planning social media content and helping execute marketing initiatives.</p><p>• Welcome visitors to the office and provide a welcoming first point of contact for clients and guests.</p><p>• Respond to customer questions and service requests with timely, courteous, and solution-oriented communication.</p>
- 2026-11-11T00:00:00Z
- Wilmington Nt, DE
- onsite
- Permanent / Full Time
- 0 - 0 USD / Yearly
- <p>We have partnered with a thriving, manufacturer on their search for an organized Sales Support Coordinator with proven expertise providing price quotes and completing order fulfillment. As the Sales Support Coordinator, you will handle tasks such as: preparing reports, assisting the sales team on leads, researching product pricing, handling administrative duties, preparing sales presentations/proposals/contracts, coordinating the ordering process workflow, and manage the communication channels between internal departments. The ideal candidate for this role should have an intense passion for client satisfaction, advanced multi-tasking capabilities, superb customer service skills and a strong drive for problem-solving.</p><p><br></p><p>What you get to do everyday</p><p>· Provide administrative support to sales team</p><p>· Fulfill customer inquiries</p><p>· Serve as liaison between sales team, clients, and internal departments</p><p>· Manage and update customer accounts and CRM systems</p><p>· Resolve pricing issues/errors</p><p>· Build strong customer relationships</p><p>· Review and analyze customer feedback</p><p>· Track sales leads, monitor progress, and ensure follow-up</p><p>· Provide customer quotes and pricing</p><p>· Troubleshoot data performance inquiries</p>
- 2026-11-06T00:00:00Z
- Derry, NH
- onsite
- Permanent / Full Time
- 0 - 0 USD / Yearly
- We are looking for a Sales Support Coordinator to join our team and help keep daily sales activities running smoothly. This opportunity is well suited for someone early in their career who enjoys organization, customer interaction, and learning how a growing technology business operates. In this role, you will support both the sales team and existing customers by coordinating orders, answering questions, and helping create a reliable, positive service experience.<br><br>Responsibilities:<br>• Coordinate routine sales support activities, including creating customer quotes, entering orders, and monitoring shipment progress<br>• Review order details for accuracy and follow each transaction through completion to help ensure timely service<br>• Respond to customer inquiries by providing order updates, account assistance, and general support with careful attention to detail<br>• Strengthen customer relationships through attentive communication and consistent follow-through<br>• Develop working knowledge of the company’s products and services to better assist customers and internal teams<br>• Partner with sales, operations, and other departments to resolve issues and keep orders on schedule<br>• Maintain clear, organized records related to customer accounts, transactions, and supporting documentation
- 2026-10-29T00:00:00Z
- Blaine, MN
- onsite
- Permanent / Full Time
- 50000 - 60000 USD / Yearly
- <p>We are looking for a Customer Support Specialist to support customer-facing order operations for our manufacturing team. This position plays a central role in processing orders accurately, coordinating with internal departments, and keeping customers informed throughout the fulfillment cycle. The ideal candidate brings strong organizational skills, sound judgment, and the ability to resolve issues quickly in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Oversee the full order lifecycle, from initial entry and validation through shipment follow-up and final invoicing.</p><p>• Maintain accurate order, customer, and transaction records within ERP and related business systems to support smooth daily operations.</p><p>• Keep customers informed of order progress, schedule changes, and service issues with timely and clear communication.</p><p>• Partner with production, planning, quality, warehouse, and shipping teams to align order fulfillment with customer expectations.</p><p>• Process returns, replacements, and order adjustments while ensuring all updates are documented correctly.</p><p>• Investigate delays, discrepancies, and delivery concerns, taking appropriate action to resolve issues or elevate them when needed.</p><p>• Provide administrative support to sales activities by updating account details and assisting with order-related requests.</p><p>• Record customer feedback and recurring service concerns to help improve processes and overall service performance.</p>
- 2026-11-05T00:00:00Z
- Wilmington, DE
- onsite
- Temporary to Hire
- 19 - 19 USD / Hourly
- <p>We are looking for a <strong>Customer Success Specialist/Claims Processor</strong> to support individuals with questions related to unclaimed property claims. This contract opportunity with permanent potential is ideal for someone who is comfortable managing a high volume of inbound calls, guiding customers through claim-related questions, and completing accurate follow-up work in a fast-paced environment. The person in this role will combine strong service skills with careful documentation and sound judgment to help ensure each claim is handled thoroughly and professionally.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Respond to inbound customer inquiries regarding unclaimed property claims with professionalism, patience, and clarity.</p><p>• Provide updates on claim progress and explain what records or supporting materials are needed to move a claim forward.</p><p>• Guide customers through the claim submission process, including assistance with using the online portal and resolving basic navigation issues.</p><p>• Locate existing records and set up new claims within the company database while maintaining complete and accurate information.</p><p>• Enter, review, and validate claim data according to established procedures and quality expectations.</p><p>• Examine submitted documentation to help determine ownership and identify the appropriate next steps for claim processing.</p><p>• Record detailed summaries of customer interactions and claim activity so files remain current and well documented.</p><p>• Recognize inconsistencies, recurring concerns, or unusual issues and elevate them to management or the appropriate team when necessary.</p><p>• Support additional administrative assignments and special projects as business needs require.</p>
- 2026-10-23T00:00:00Z
- Muskegon, MI
- onsite
- Temporary / Contract
- 19.95 - 21 USD / Hourly
- <p>We are looking for a Customer Success Specialist in the Muskegon, MI area to support residents, contractors, and community partners with permit-related services. This Contract position is ideal for someone who enjoys delivering responsive customer service, managing detailed administrative processes, and keeping multiple requests moving efficiently. The person in this role will help guide customers through the permit lifecycle while maintaining accurate records and collaborating with internal technical staff to ensure dependable service. Possible contract to hire, 30 days minimum on contract, 100% onsite, Monday-Thursday, 7:30am-5:30pm, Fridays off. Start as soon as next day!</p><p><br></p><p>Responsibilities:</p><p>• Assist customers by phone, email, and in person with questions related to permits, application status, and building department services.</p><p>• Receive permit applications, review submitted information for completeness, and move requests through each stage of the approval and closeout process.</p><p>• Maintain organized records for permit files, correspondence, inspection documents, plans, drawings, and other departmental materials.</p><p>• Coordinate with inspectors and plan review personnel to support consistent workflows and timely communication across the permitting process.</p><p>• Monitor open permits and follow up on outstanding items to help keep applications, reviews, inspections, and final closures on schedule.</p><p>• Provide attentive support to contractors, government representatives, and members of the public while resolving service issues with sound judgment.</p><p>• Use office software and permitting systems to enter, update, track, and retrieve information accurately.</p><p>• Contribute to process consistency by helping document and uphold standard administrative practices within the building department.</p>
- 2026-11-12T00:00:00Z
- Philadelphia, PA
- onsite
- Temporary / Contract
- 17 - 20 USD / Hourly
- <p>Join a growing manufacturing company in the Philadelphia area as a Customer Success Specialist! Robert Half is hiring for a contract position responsible for keeping orders on track, delivering outstanding customer service, and ensuring seamless communication throughout the fulfillment process. This role works closely with cross-functional teams to resolve customer inquiries, coordinate shipping activities, and maintain organized, accurate documentation.</p><p><br></p><p>Responsibilities:</p><ul><li>Serve as the primary point of contact for customers, providing timely updates on order status, delivery schedules, returns, warranty inquiries, and account-related requests.</li><li>Manage customer orders from entry through fulfillment, ensuring accuracy, completeness, and compliance with product specifications using company systems and Microsoft Office tools.</li><li>Collaborate with purchasing, design, production, and finance teams to validate requirements, resolve discrepancies, and keep orders progressing efficiently.</li><li>Prepare and maintain essential operational documentation, including shipping records, labels, invoices, and order files, while ensuring accurate account and order records.</li><li>Monitor shared inboxes and communication channels, responding professionally to customer and internal inquiries and coordinating resolution of service, inventory, and basic account support issues.</li><li>Assist with inventory control activities, including cycle counts, stock verification, and adherence to established inventory management procedures.</li></ul>
- 2026-11-13T00:00:00Z
- Deerfield Beach, FL
- onsite
- Temporary / Contract
- 19.95 - 23.1 USD / Hourly
- We are looking for a Customer Success Specialist to join our team in Florida on a contract basis. This in-office role is centered on delivering a high-quality customer experience by supporting clients throughout the order lifecycle and serving as a key link between sales, service, and logistics. The position will help strengthen customer relationships, coordinate order activity, and ensure responsive communication across internal teams and external accounts.<br><br>Responsibilities:<br>• Build positive, long-term relationships with customers by providing attentive service and representing the company with strong attention to detail.<br>• Support post-sale customer needs by coordinating warranty assistance, answering service-related questions, and guiding clients to appropriate resources.<br>• Enter and manage customer account information in the company CRM and process sales orders, acknowledgements, and pro forma invoices with accuracy.<br>• Track open orders, confirm production lead times, and keep customers informed of shipment schedules or any changes affecting delivery.<br>• Partner with internal teams to address order delays, help prioritize urgent requests, and maintain a smooth fulfillment process.<br>• Record customer comments, concerns, and compliments in the appropriate system and escalate service issues to the right department when needed.<br>• Maintain warranty records and ensure related documentation is updated promptly and accurately.<br>• Assist with shipping coordination by preparing required documentation and helping arrange outbound deliveries based on customer expectations.<br>• Provide operational support for warehouse and inventory activities, including stock monitoring and periodic inventory counts as needed.
- 2026-11-11T00:00:00Z
- Oak Ridge, TN
- onsite
- Temporary / Contract
- 25 - 27.5 USD / Hourly
- <p>We are looking for a Customer Success Specialist to join a contract assignment in Tennessee. This position supports customer service operations by strengthening team processes, guiding new hires, and promoting consistent service delivery. The ideal candidate brings hands-on customer support experience, communicates clearly, and can quickly become a trusted resource on internal tools and workflow standards.</p><p><br></p><p>Responsibilities:</p><p>• Create and refine operating procedures that give the customer support team clear, repeatable guidance for daily work.</p><p>• Lead onboarding and practical instruction for new team members, covering service expectations, policies, workflows, and support tools.</p><p>• Build familiarity with internal platforms and act as a go-to resource for teammates who need help navigating systems or resolving process questions.</p><p>• Provide coaching and hands-on training that improves employee confidence, accuracy, and productivity in customer-facing tasks.</p><p>• Support the growth of the support function by contributing to team development, process standardization, and efficient onboarding practices.</p><p>• Review support activity to help maintain strong service quality, dependable responses, and consistent execution across the team.</p><p>• Step in on more complex customer concerns, investigate issues thoroughly, and deliver timely, effective resolutions.</p><p>• Evaluate current workflows to uncover inefficiencies and recommend practical improvements that strengthen customer satisfaction and operational effectiveness.</p><p>• Work closely with leadership to roll out service policies, training approaches, and support strategies aligned with business goals.</p><p><br></p><p>For Immediate consideration please call Lauren Bond 865-370-2212 </p>
- 2026-11-09T00:00:00Z
- North Aurora, IL
- onsite
- Temporary to Hire
- 23.75 - 25 USD / Hourly
- We are looking for a Customer Success Specialist to join a manufacturing organization in North Aurora, Illinois on a contract-to-permanent basis. This role is ideal for someone who combines strong customer service instincts with a detail-oriented approach to order accuracy, cross-functional coordination, and issue resolution. You will serve as a key link between customers and internal teams, helping ensure orders move efficiently from intake through completion while supporting a high standard of service and compliance.<br><br>Responsibilities:<br>• Evaluate incoming customer orders to confirm accuracy, completeness, and alignment with required product specifications before processing.<br>• Partner with engineering teams to clarify configurations, confirm build viability, and resolve technical questions tied to customer requests.<br>• Manage special-order activity by directing requests through the appropriate review channels and following up to keep timelines on track.<br>• Administer change documentation, maintain accurate records, and coordinate approvals across relevant departments.<br>• Assist with customer portal activity and internal order workflows by investigating transmission errors, connectivity concerns, and related system issues.<br>• Provide timely updates to stakeholders regarding order status, processing developments, and resolution of service-related problems.<br>• Track daily performance indicators, prepare operational reporting, and contribute ideas that improve workflow efficiency and service quality.<br>• Support onboarding and team development by sharing best practices in order entry and maintaining current process documentation.<br>• Conduct restricted party screening to help uphold trade compliance requirements and internal policy standards.
- 2026-11-12T00:00:00Z
- Irving, TX
- onsite
- Temporary / Contract
- 19 - 24 USD / Hourly
- <p>We are looking for a Client Services Specialist to support event-related client interactions and deliver a high standard of service for attendees, exhibitors, and internal teams. This is a Contract position with an initial 12-week assignment and potential for longer-term opportunity. The person in this role will help ensure event information is accurate, customer questions are resolved efficiently, and service processes are continuously improved to create a strong overall experience.</p><p><br></p><p>Responsibilities:</p><p>• Manage incoming questions from attendees, exhibitors, and staff, providing timely follow-up and taking ownership of each issue through resolution.</p><p>• Review event websites and online information regularly to confirm content accuracy, usability, and consistency for both internal and external users.</p><p>• Investigate service-related concerns, identify root causes, and apply practical solutions that improve customer outcomes.</p><p>• Work closely with internal departments and external partners to recommend and implement enhancements to service delivery and communication methods.</p><p>• Process and update registrations across various event systems with a high level of accuracy and attention to detail.</p><p>• Track exhibitor timelines, requests, and key communications to keep event stakeholders informed and organized.</p><p>• Coordinate with operations partners to prepare pricing materials and support the development of event-related pricing structures.</p><p>• Create and maintain exhibitor service documentation, including vendor details, operational guidelines, and booth compliance information.</p><p>• Attend conferences, trade shows, vendor meetings, or client locations as needed to support event execution and client service needs.</p>
- 2026-10-26T00:00:00Z
- Irving, TX
- onsite
- Temporary / Contract
- 24 - 28 USD / Hourly
- <p>We are looking for a Client Services Specialist to support event participants, exhibitors, and internal teams by delivering responsive, high-quality service throughout the event lifecycle. This is a Contract position based in Irving, Texas offering an initial 12-week assignment with potential for longer-term opportunity. The person in this role will help ensure registration, exhibitor services, and event communications run smoothly while contributing ideas that strengthen the overall customer experience.</p><p><br></p><p>Responsibilities:</p><p>• Serve as a primary point of contact for attendees, exhibitors, and staff, providing timely follow-up and driving issues through to completion.</p><p>• Review event-related web pages and online resources to confirm content is accurate, functional, and easy for users to navigate.</p><p>• Resolve customer concerns by assessing problems carefully, identifying practical solutions, and communicating next steps clearly.</p><p>• Work closely with internal departments and external partners to improve service delivery and introduce more effective support processes.</p><p>• Manage registration activity across multiple platforms, entering and updating information with strong attention to accuracy.</p><p>• Track exhibitor timelines, requests, and communications to keep key stakeholders informed and aligned.</p><p>• Coordinate with operations partners to prepare pricing materials and support the development of competitive service offerings.</p><p>• Create and maintain exhibitor service documentation for assigned events, including vendor details, service information, and booth participation guidelines.</p><p>• Attend conferences, trade shows, vendor meetings, or client locations as needed to support event execution.</p><p>• Take on additional assignments that support team objectives and evolving business needs.</p>
- 2026-10-26T00:00:00Z