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320 results for Customer Service Coordinator in Usa
- Houston, TX
- onsite
- Permanent / Full Time
- 85000 - 110000 USD / Yearly
- <p>Our client is looking for a Client Services Assistant with relevant experience to support a wealth management team in Houston, Texas. This position is ideal for someone who brings strong financial services experience, communicates confidently with high-net-worth clients, and thrives in a deadline-driven environment. The successful candidate will play a key role in maintaining service quality, coordinating account-related activities, and ensuring day-to-day operations run smoothly.</p><p><br></p><p>Responsibilities:</p><p>• Serve as a primary point of contact for client service inquiries, delivering timely and attentive support to high-net-worth individuals and internal partners.</p><p>• Coordinate account documentation, service requests, and follow-up activities to help ensure accurate processing and a seamless client experience.</p><p>• Maintain detailed records and update client information within Salesforce and other internal systems to support organized and compliant workflows.</p><p>• Prepare, review, and track reports, spreadsheets, and service-related materials using Microsoft Excel and related office tools.</p><p>• Partner with advisors and operations staff to manage priorities, resolve issues, and keep client deliverables on schedule.</p><p>• Monitor deadlines across multiple service activities, ensuring items are completed thoroughly, accurately, and on time.</p><p>• Support wealth management and advisory service processes by assisting with administrative and operational tasks tied to client accounts.</p>
- 2026-11-13T00:00:00Z
- Alamo, CA
- onsite
- Permanent / Full Time
- 75000 - 100000 USD / Yearly
- <p>For additional information or questions about this opportunity, feel free to reach out to <u>Jennifer Fukumae via email or LinkedIn</u>.</p><p> </p><p><strong>Location:</strong> Walnut Creek, CA</p><p><strong>Salary:</strong> $85,000 - $100,000</p><p><strong>Schedule:</strong> Onsite | Monday-Friday | 8:00 AM - 5:00 PM</p><p> </p><p>We are partnering with a well-established boutique Wealth Management firm in Walnut Creek managing approximately <strong>$1B in assets under management</strong>. Known for its long-tenured team, organic growth, and white-glove client service, the firm is seeking a <strong>Client Service Associate</strong> to support two experienced Wealth Advisors and play a key role in delivering an exceptional client experience.</p><p> </p><p>This is an excellent opportunity for someone who enjoys building relationships, thrives in a collaborative environment, and wants to be part of a stable, client-focused RIA.</p><p> </p><p><strong>Responsibilities</strong></p><ul><li>Provide day-to-day administrative and operational support to two Wealth Advisors.</li><li>Serve as a primary point of contact for client service requests, ensuring timely and professional communication.</li><li>Prepare, process, and track new account openings, account maintenance, money movements, transfers, and beneficiary updates.</li><li>Coordinate and follow up on client paperwork while ensuring accuracy and completeness.</li><li>Assist with meeting preparation, client reviews, and follow-up items.</li><li>Maintain accurate client records and documentation within the CRM.</li><li>Work closely with <strong>Charles Schwab</strong> to process client requests and resolve account-related inquiries.</li><li>Monitor outstanding service requests and proactively communicate updates to clients and advisors.</li><li>Coordinate with custodians and other third-party providers to ensure a seamless client experience.</li><li>Support ongoing operational projects and contribute to process improvements as needed.</li></ul><p><br></p>
- 2026-11-06T00:00:00Z
- Walnut Creek, CA
- onsite
- Permanent / Full Time
- 110000 - 125000 USD / Yearly
- <p>Jeff Abrams is looking for a Client Services Manager to lead service operations and support a high standard of care for one of his clients. This role combines team leadership, process oversight, and operational execution to ensure advisors and clients receive timely, accurate, and efficient support. The ideal candidate brings strong judgment, a service-oriented mindset, and the ability to improve workflows in a regulated financial services environment.</p><p><br></p><p>Responsibilities:</p><p>• Lead and develop the Client Service Associate team through recruiting, onboarding, coaching, and ongoing performance guidance.</p><p>• Create clear team expectations and structured workflows that promote accuracy, accountability, and responsive client support.</p><p>• Manage daily client service activity, ensuring smooth coordination of requests from advisors and clients.</p><p>• Oversee onboarding and account administration tasks such as new account setup, transfers, documentation processing, and ongoing maintenance.</p><p>• Act as the escalation point for complex service matters and drive timely, practical resolutions.</p><p>• Document and refine operational procedures across servicing, onboarding, and reporting functions to improve consistency and scalability.</p><p>• Partner with compliance stakeholders to align operational practices with applicable regulatory requirements and internal standards.</p><p>• Supervise key operational aspects of the firm's technology environment, including reporting tools and workflow automation platforms.</p><p>• Collaborate with leadership to strengthen system connectivity, increase automation, and introduce technology enhancements, including AI-enabled solutions where </p><p>appropriate.</p><p><br></p><p>If you are interested in this role, please reach out to Jeff Abrams via LinkedIn </p>
- 2026-11-06T00:00:00Z
- Marlborough, MA
- onsite
- Permanent / Full Time
- 60500 - 70000 USD / Yearly
- <p>We are looking for a Service Operations Coordinator to join our team in the Marlborough, MA area. In this role, you will help keep service activities running smoothly by managing quotes, orders, billing-related tasks, and customer payment processing. This position works closely with service teams and customers to support parts coordination, maintain accurate records, and deliver responsive service throughout the order and payment cycle.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and manage service-related quotations, customer orders, and billing documentation with accuracy and timeliness.</p><p>• Enter and apply customer payments in company systems to support order release and service fulfillment.</p><p>• Respond to customer questions regarding pricing, invoices, parts availability, and expected delivery timelines.</p><p>• Coordinate the movement of service parts and assist internal teams with updates needed to complete service requests.</p><p>• Track field part usage and maintain organized records to support operational visibility and planning.</p><p>• Share service updates with customers when needed, including warranty-related information and completed documentation.</p><p>• Follow established quality and compliance procedures aligned with applicable internal standards and regulated requirements.</p><p>• Contribute to workflow improvements that increase efficiency across service operations and related administrative processes.</p><p>• Keep required training current and provide general support to the broader service organization as business needs evolve.</p>
- 2026-11-12T00:00:00Z
- Tarrytown, NY
- onsite
- Temporary to Hire
- 22 - 25 USD / Hourly
- <p>We are seeking a customer-focused professional to support client relationships and deliver an exceptional customer experience via a contract-to-hire position. This role will serve as a key point of contact for customers, helping to ensure a smooth onboarding process, ongoing engagement, and long-term satisfaction.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Build and maintain strong relationships with clients and serve as a trusted resource.</li><li>Support customer onboarding, training coordination, and account management activities.</li><li>Respond to customer inquiries and collaborate with internal teams to resolve issues.</li><li>Monitor customer satisfaction and identify opportunities to strengthen client engagement.</li><li>Maintain accurate customer information and activity within CRM systems.</li><li>Partner with cross-functional teams to support retention and growth initiatives.</li></ul><p><br></p>
- 2026-11-09T00:00:00Z
- Sand Springs, OK
- onsite
- Temporary to Hire
- 23 - 28 USD / Hourly
- We are looking for a customer-focused Customer Experience Specialist to join an onsite team in Oklahoma. This contract opportunity with permanent potential is ideal for someone who can confidently manage customer relationships, solve complex service concerns, and keep order-related communication accurate and timely. The role works closely with internal partners to improve the overall client experience while supporting a fast-moving service environment.<br><br>Responsibilities:<br>• Manage a portfolio of customer accounts and act as a primary point of contact for service needs, order support, and account-related questions.<br>• Provide clear updates on pricing, delivery timing, product availability, and order progress to ensure customers remain well informed.<br>• Review incoming orders for pricing accuracy and maintain complete, organized records within company systems.<br>• Address incoming calls and messages, answer routine questions, and direct specialized requests to the appropriate internal teams.<br>• Resolve elevated customer concerns by coordinating with departments such as operations, sales, procurement, and related business partners.<br>• Contribute to service improvements by helping carry out updated procedures, customer experience initiatives, and workflow enhancements.<br>• Recognize opportunities to strengthen customer orders through thoughtful product suggestions or by combining related requests when appropriate.<br>• Build and maintain strong knowledge of products, service processes, and internal platforms to support accurate guidance and issue resolution.<br>• Participate in team quality reviews and recurring meetings to support service consistency and ongoing performance improvement.
- 2026-11-13T00:00:00Z
- Salt Lake City, UT
- onsite
- Temporary to Hire
- 16 - 18 USD / Hourly
- <p>We are looking for a Customer Experience Specialist to support clients in Salt Lake City, Utah. This contract-to-permanent position is ideal for someone who is comfortable managing a high volume of inbound calls while keeping case-related information organized and up to date. The right candidate will bring a customer-first mindset, strong written communication skills, and the ability to navigate multiple browser-based systems efficiently.</p><p><br></p><p>Responsibilities:</p><p>• Answer inbound calls from clients and related parties, providing attentive and empathetic support throughout each interaction.</p><p>• Document call details carefully and update case-related records with accurate and timely information.</p><p>• Assist law firm teams with administrative tasks connected to active matters, ensuring information is organized and accessible.</p><p>• Respond to email inquiries clearly and promptly while maintaining a high standard of customer care.</p><p>• Use multiple web-based platforms and browser windows at the same time to research information and complete daily tasks efficiently.</p><p>• Troubleshoot basic connectivity or access issues when they affect communication or workflow, escalating when needed.</p><p>• Maintain confidentiality when handling sensitive legal and client information.</p><p>• Coordinate follow-up actions so questions, requests, and case updates are addressed in a timely manner.</p>
- 2026-11-12T00:00:00Z
- West Chicago, IL
- onsite
- Temporary to Hire
- 21.85 - 25.3 USD / Hourly
- <p>We are looking for a Customer Experience Specialist to support clients and coordinate project-related activities for a construction-focused business in West Chicago, Illinois. This contract position with the potential to become permanent is ideal for someone who combines strong customer service skills with the ability to stay organized, communicate clearly, and manage multiple priorities in a fast-paced office environment. The right candidate will help customers with orders, documentation, and delivery coordination while contributing to a smooth and detail-focused client experience.</p><p><br></p><p>Responsibilities:</p><p>• Serve as a primary point of contact for customers by responding to questions, resolving service issues, and providing timely updates on orders and project needs.</p><p>• Coordinate delivery schedules with internal teams and customers to help ensure materials arrive accurately and on time.</p><p>• Prepare, review, and send drawing packages, submittals, and related project documents to customers with close attention to detail.</p><p>• Enter and maintain records of document activity, customer interactions, and project updates in company systems.</p><p>• Support project coordination tasks by tracking milestones, following up on outstanding items, and helping move work forward efficiently.</p><p>• Review drawings and dimensions when needed to better understand customer requirements and assist with order or project-related questions.</p><p>• Troubleshoot customer concerns by identifying the issue, gathering the right information, and escalating matters appropriately when necessary.</p><p>• Use email, phone, and computer-based tools to manage communication across multiple customer accounts and internal contacts.</p><p><br></p><p><br></p>
- 2026-11-11T00:00:00Z
- Seattle, WA
- onsite
- Temporary / Contract
- 23.75 - 25 USD / Hourly
- We are looking for a Customer Experience Specialist to join our seasonal holiday team in Seattle, Washington. This Contract position is ideal for someone who thrives in a fast-moving customer support setting and enjoys creating positive experiences through thoughtful, responsive service. The person in this role will assist customers across multiple channels, resolve inquiries with care, and contribute to a collaborative team environment during a high-demand season.<br><br>Responsibilities:<br>• Manage a large volume of customer contacts each day while maintaining accuracy, professionalism, and a customer-focused approach.<br>• Handle order requests, product exchanges, and return transactions in accordance with established service guidelines and company policies.<br>• Document customer concerns and feedback thoroughly, and route more complex matters to the appropriate team for further resolution.<br>• Provide clear and courteous support through phone and email interactions so customers feel heard, informed, and supported.<br>• Use multiple browser windows and internal tools efficiently to research issues and complete service tasks in a timely manner.<br>• Partner with team members to foster a positive, helpful, and solutions-driven atmosphere throughout the holiday season.<br>• Troubleshoot common customer connectivity concerns and guide users toward practical next steps when issues arise.
- 2026-11-13T00:00:00Z
- Lake Oswego, OR
- onsite
- Permanent / Full Time
- 60000 - 68000 USD / Yearly
- <p>Charlie Gilmur with Robert Half is searching for a Customer Experience Specialist to deliver responsive, high-quality support for customers in Lake Oswego, Oregon. This role focuses on building strong relationships through thoughtful communication, efficient issue resolution, and consistent follow-through. The ideal candidate is organized, detail-oriented, and comfortable coordinating with multiple internal teams to create a positive customer experience.</p><p><br></p><p>Responsibilities:</p><p>• Build lasting customer relationships by anticipating needs, providing practical solutions, and following through after each interaction.</p><p>• Manage return merchandise authorizations with accuracy, ensuring requests are documented and completed in a timely manner.</p><p>• Support customers throughout warranty-related inquiries by explaining next steps clearly and keeping cases moving toward resolution.</p><p>• Monitor open warranty matters and maintain consistent communication until each issue is fully addressed.</p><p>• Partner with teams across operations, warehouse, and sales to resolve concerns smoothly and maintain service continuity.</p><p>• Identify recurring customer themes and relay actionable insights to leadership to help improve products and service processes.</p><p>• Handle a high volume of customer requests while maintaining careful attention to quality, detail, and response accuracy.</p><p>• Balance efficiency with a supportive approach so customers feel heard while service standards and response times are met.</p><p>• Take ownership of service outcomes by addressing errors professionally and contributing to ongoing improvements in the customer experience.</p><p><br></p><p>Please reach out to Charlie Gilmur with Robert Half to review this position. Job Order: 03600-0013542648</p>
- 2026-11-14T00:00:00Z
- Rutland, VT
- onsite
- Temporary to Hire
- 19 - 23 USD / Hourly
- We are looking for a Customer Sales & Service Representative to support customers through attentive service, accurate order handling, and clear phone communication. This contract-to-permanent opportunity is ideal for someone who enjoys helping people, managing customer requests efficiently, and contributing to a positive service experience. The person in this role will balance inbound customer support with administrative coordination while ensuring each interaction is handled with care and accuracy.<br><br>Responsibilities:<br>• Respond to incoming customer calls promptly and provide clear, courteous assistance for questions, requests, and service needs.<br>• Enter customer orders accurately into company systems and verify details to help ensure timely processing.<br>• Handle both inbound and outbound communication to follow up on inquiries, confirm information, and support resolution of customer issues.<br>• Maintain organized records of customer interactions, order activity, and service updates to support daily operations.<br>• Assist with routine administrative tasks related to customer accounts, order documentation, and service coordination.<br>• Identify customer concerns, research appropriate solutions, and escalate matters when additional support is needed.<br>• Deliver a high-quality customer experience by communicating clearly, managing priorities effectively, and following established service procedures.
- 2026-11-13T00:00:00Z
- Canonsburg, PA
- onsite
- Permanent / Full Time
- 65000 - 80000 USD / Yearly
- <p>.We are seeking a customer-focused Account Specialist to serve as the primary contact for a portfolio of customer accounts. In this role, you'll partner closely with sales, operations, production, and accounting teams to ensure orders are processed accurately, delivered on time, and supported with exceptional customer service.</p><p>This position is ideal for someone who enjoys building relationships, solving problems, and coordinating across multiple departments in a fast-paced manufacturing environment.</p><p>What You'll Do</p><ul><li>Serve as the main point of contact for assigned customer accounts.</li><li>Prepare quotes, enter orders, process order changes, and provide timely status updates.</li><li>Coordinate with operations and production teams to confirm lead times and delivery schedules.</li><li>Support the sales team by verifying pricing, product specifications, and order details.</li><li>Track and resolve customer inquiries, complaints, and returns.</li><li>Monitor open orders and proactively communicate potential issues before they impact customers.</li><li>Maintain accurate customer records and account documentation.</li><li>Manage customer procurement portals, including order, pricing, and invoice uploads.</li><li>Partner with accounting on billing inquiries and credit-related matters.</li><li>Assist with logistics and shipping coordination as needed.</li><li>Provide coverage and support for team members during peak workloads or absences.</li></ul><p>Growth Opportunity</p><p>Successful Account Specialists often evolve into trusted business partners for both customers and internal teams. As you develop knowledge of customer operations, products, and purchasing trends, you'll have opportunities to:</p><ul><li>Identify additional products and solutions that support customer needs.</li><li>Recognize purchasing patterns and proactively address changing requirements.</li><li>Build strong customer relationships and become a valued resource and advisor.</li><li>Contribute to customer retention and long-term account growth.</li></ul><p><br></p>
- 2026-11-13T00:00:00Z
- Phoenix, AZ
- onsite
- Temporary / Contract
- 25 - 28 USD / Hourly
- We are looking for a detail-oriented Customer Account Specialist to support order administration and customer account activity in Phoenix, Arizona. This is a Long-term Contract position that begins with onsite training and is expected to move to a hybrid schedule with at least two onsite days per week based on business needs. The ideal candidate brings strong analytical judgment, a service-focused mindset, and the ability to manage a high volume of transactions while maintaining accuracy. This role works closely with internal teams and external customers to keep orders moving efficiently, address issues proactively, and uphold compliance requirements.<br><br>Responsibilities:<br>• Manage a large portfolio of active customer orders each day, ensuring records are updated accurately and transactions are completed in a timely manner.<br>• Serve as a primary point of contact for internal partners and external customers by responding to account questions, providing order updates, and resolving service-related concerns.<br>• Oversee repair order activities from initial receipt through final billing, including order acknowledgment, pricing support, exchanges, and invoice processing.<br>• Review customer agreements and apply contract terms correctly when entering, processing, and fulfilling account requests.<br>• Monitor order flow and delivery commitments to identify potential delays early and take action to reduce service risks and possible financial exposure.<br>• Evaluate warranty requests to confirm eligibility and determine the appropriate next steps for disposition and resolution.<br>• Maintain compliance with applicable trade and regulatory requirements throughout order handling and customer account administration.<br>• Support operational processes tied to contract administration, quality expectations, and related account documentation as required.
- 2026-11-11T00:00:00Z
- Coxsackie, NY
- onsite
- Temporary to Hire
- 22 - 30 USD / Hourly
- <p><strong>Customer Service Lead</strong></p><p><em>Coxsackie, NY | Contract Opportunity</em></p><p><br></p><p>Are you a customer service professional who loves creating order, improving processes, and leading by example? We're partnering with a growing manufacturing organization in <strong>Coxsackie, NY </strong>seeking a <strong>Customer Service Lead </strong>who can elevate the customer experience while helping shape the future of the department.</p><p><br></p><p>This is more than a traditional customer service role. You'll serve as a key resource for customers, collaborate across multiple departments, streamline processes, develop standard operating procedures, and help build a customer service function that is efficient, responsive, and best-in-class. If you're someone who thrives in a fast-paced environment, enjoys solving problems, and is excited by the opportunity to make a lasting impact, we'd love to hear from you.</p><p><br></p><p><strong>What You'll Be Doing</strong></p><p><strong>Lead Process Improvement & Team Development</strong></p><ul><li>Develop and maintain Standard Operating Procedures (SOPs) to create consistency, efficiency, and scalability.</li><li>Evaluate and modernize current customer service processes, workflows, and strategies.</li><li>Identify opportunities for continuous improvement and implement solutions that enhance service quality and operational performance.</li><li>Help establish best practices and support the ongoing growth of the customer service function.</li></ul><p><strong>Deliver an Exceptional Customer Experience</strong></p><ul><li>Become a trusted product resource and assist customers with product applications, order quantities, and related inquiries.</li><li>Respond promptly and professionally to customer requests while ensuring a high level of service and satisfaction.</li><li>Manage customer orders from entry through fulfillment, verifying pricing, shipping instructions, warehouse selection, and delivery requirements.</li><li>Prepare quotations, samples, and other customer requests accurately and efficiently.</li></ul><p><strong>Drive Operational Excellence</strong></p><ul><li>Partner closely with sales, operations, production, shipping, and warehouse teams to ensure customer expectations are met.</li><li>Monitor daily customer service and shipping activity, proactively identifying and resolving issues.</li><li>Track customer concerns, order discrepancies, and service trends while maintaining detailed documentation.</li><li>Ensure accuracy, accountability, and responsiveness across all customer-facing processes.</li></ul>
- 2026-10-27T00:00:00Z
- Seattle, WA
- onsite
- Permanent / Full Time
- 90000 - 95000 USD / Yearly
- <p>We are looking for a Client Accounting Coordinator to support accurate and timely billing operations. This position plays an important role in preparing client invoices, addressing billing questions, and coordinating with internal teams to ensure submissions meet established requirements. The ideal candidate brings strong organizational skills, sound judgment with sensitive financial information, and a commitment to delivering a high level of client service.</p><p><br></p><p>Responsibilities:</p><p>• Create, examine, and finalize client invoices to ensure billing records are complete, accurate, and aligned with applicable guidelines.</p><p>• Coordinate with the e-billing function to facilitate prompt invoice transmission and resolve submission-related issues efficiently.</p><p>• Respond to client billing inquiries clearly and courteously, providing explanations and addressing discrepancies with care and accuracy.</p><p>• Partner with legal support staff and accounting personnel to collect required billing details and maintain smooth invoice workflows.</p><p>• Monitor billing entries, codes, and adjustments to confirm compliance with client requirements and internal standards.</p><p>• Take ownership of billing matters from initial review through resolution, involving the appropriate internal resources when issues become more complex.</p><p>• Safeguard confidential financial information while consistently meeting billing deadlines and service expectations.</p><p>• Recommend practical improvements to billing procedures and participate in training to remain current on billing tools, processes, and policy updates.</p><p><br></p><p>The salary range for this position is $90,000 to $95,000 + discretionary bonus.</p><p><br></p><p>Benefits:</p><p>Medical/Dental/Vision</p><p>Long Term Disability</p><p>Basic Life and AD&D insurance</p><p>401k with profit sharing</p><p>2 weeks PTO + 1 personal day</p><p>11 paid holidays</p>
- 2026-11-09T00:00:00Z
- Billings, MT
- remote
- Temporary / Contract
- 17 - 19 USD / Hourly
- <p>We are currently hiring multiple Remote Healthcare Customer Service Representatives for an opportunity supporting Medicare and Medicaid members in the State of Montana.</p><p>This is a 100% remote position with equipment provided.<u> </u><strong><u>Candidates residing in Montana or other states within the Mountain Time Zone are strongly preferred.</u></strong></p><ul><li>Handle inbound and outbound calls to assist patients and members with healthcare-related inquiries.</li><li>Schedule, reschedule, confirm, and cancel medical appointments.</li><li>Verify Medicare, Medicaid, and other insurance eligibility.</li><li>Obtain and update patient demographic information in scheduling systems.</li><li>Assist patients with general questions regarding appointments, coverage, and services.</li><li>Accurately document interactions and maintain patient confidentiality.</li><li>Follow established procedures and meet customer service expectations.</li></ul><p><br></p>
- 2026-11-11T00:00:00Z
- Riverside, MO
- onsite
- Temporary / Contract
- 25 - 30 USD / Hourly
- We are looking for a Patient Care Coordinator to support referral intake, insurance documentation, and service setup for patients in Riverside, Missouri. This Long-term Contract position plays a key role in connecting patients, families, providers, and internal care teams to ensure services begin smoothly and remain properly authorized. The ideal candidate brings strong judgment, attention to detail, and the ability to manage time-sensitive coordination in a regulated healthcare environment.<br><br>Responsibilities:<br>• Manage incoming referrals from physicians, hospitals, care facilities, and community partners, ensuring each case is processed accurately and promptly.<br>• Collect and organize the records needed to confirm medical insurance eligibility, authorization status, and approval for care initiation.<br>• Partner with clinical intake and interdisciplinary teams to coordinate admissions, required services, and readiness for new patient starts.<br>• Review patient financial and coverage documentation to confirm benefits are clearly documented, including any out-of-pocket responsibility.<br>• Maintain compliance with organizational procedures and applicable local, state, and federal requirements governing intake and admission activities.<br>• Oversee scheduling and service coordination for new referrals, making sure ordered equipment, supplies, and related support are available when needed.<br>• Track ongoing orders and authorizations for existing patients, including submitting renewal or updated requests to physicians as appropriate.<br>• Respond to patient and family questions, investigate issues, and resolve coordination problems in a thorough and timely manner.<br>• Prepare delivery-related paperwork and communicate clearly with clinicians, field staff, and support departments to keep patient services on schedule.
- 2026-10-29T00:00:00Z
- Greensburg, PA
- onsite
- Temporary / Contract
- 18 - 18.12 USD / Hourly
- <p>We are looking for a detail-oriented Patient Care Coordinator to support front-end clinic operations in Greensburg, Pennsylvania. This contract position plays an important role in creating a welcoming patient experience while handling registration, appointment coordination, billing-related questions, and medical record support. The ideal Patient Care Coordinator is comfortable managing multiple priorities in a fast-paced healthcare setting and communicates effectively with patients, providers, and internal teams.</p><p><br></p><p>Clinic hours: Monday-Friday 6am -5pm and Saturday 6am-330pm Closed on Sundays. Position is 40 hours per week.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate patient check-in, pre-registration, and registration activities to ensure accurate and efficient intake processes.</p><p>• Arrange appointments for assigned departments using scheduling systems and provide patients with clear preparation or testing instructions.</p><p>• Gather and verify demographic, insurance, and claims-related information while maintaining professionalism and accuracy.</p><p>• Obtain required referrals, authorizations, signatures, and supporting documentation to help support reimbursement and revenue cycle workflows.</p><p>• Address patient and departmental inquiries promptly, resolving concerns with a strong focus on service quality and professionalism.</p><p>• Maintain and update patient records and account details in the appropriate systems in accordance with clinic procedures and compliance standards.</p><p>• Communicate operational issues, documentation gaps, and service concerns to leadership to support timely resolution.</p><p>• Contribute to a respectful team environment and recommend practical improvements that enhance workflow efficiency and patient satisfaction.</p>
- 2026-11-13T00:00:00Z
- St. Paul, MN
- onsite
- Temporary / Contract
- 20 - 22 USD / Hourly
- We are looking for a Patient Care Coordinator to support patient registration and front-desk operations for a contract position. In this role, you will create a welcoming experience for patients while ensuring accurate collection of demographic, insurance, and financial information within the electronic medical record. This opportunity is well suited for someone who combines strong customer service skills with attention to detail and the ability to navigate healthcare administrative processes.<br><br>Responsibilities:<br>• Welcome patients upon arrival and provide a welcoming, supportive first point of contact throughout the registration process.<br>• Gather and enter patient demographic, insurance, and financial details into the electronic medical record with a high level of accuracy.<br>• Complete check-in activities, conduct intake interviews, and ensure required forms and signatures are obtained before services are provided.<br>• Guide patients to scheduled visits or procedures and assist with additional appointment coordination when same-day needs arise.<br>• Investigate and address registration discrepancies, claim-related concerns, and account issues while documenting actions taken in the medical record.<br>• Review insurance eligibility, benefits, and payer responses, including more complex billing-related situations, to support accurate account setup.<br>• Communicate estimated costs, collect co-pays and deductibles, and answer routine questions related to payment expectations and available financial support options.<br>• Help patients navigate financial assistance processes by reviewing program criteria, supporting application completion, and routing complex matters to the appropriate team.<br>• Provide day-to-day guidance to team members, support request-for-information documentation, and assist with gathering records or other administrative tasks as needed.
- 2026-11-10T00:00:00Z
- Minneapolis, MN
- onsite
- Temporary / Contract
- 20 - 22 USD / Hourly
- We are looking for a Patient Care Coordinator to support patient registration and front-desk access services in Minneapolis, Minnesota. This Contract position plays an important role in creating a welcoming experience while ensuring accurate demographic, insurance, and financial information is captured in the electronic medical record. The person in this role will guide patients through check-in, answer registration-related questions, and help address account or coverage issues with care and attention to detail.<br><br>Responsibilities:<br>• Welcome patients upon arrival and create a positive, detail-oriented first impression during the registration process.<br>• Obtain and enter demographic, insurance, and financial details accurately into the electronic medical record system.<br>• Conduct patient check-in, review required forms, and ensure all necessary paperwork is completed correctly.<br>• Guide patients to scheduled visits or procedures and provide support with additional appointment coordination when needed.<br>• Research and resolve registration discrepancies, claim-related concerns, and account issues while documenting outcomes in the record.<br>• Confirm insurance eligibility, review benefit details, and explain coverage or estimated cost information to patients as appropriate.<br>• Collect copayments, deductibles, and other patient payments, and provide guidance on available financial assistance options.<br>• Support patients through financial assistance screening and application steps, referring complex matters to the appropriate team when necessary.<br>• Obtain required signatures, process information requests, and coordinate with internal departments to gather relevant medical record documentation.<br>• Provide day-to-day guidance to team members or assist with onboarding and mentoring activities as assigned.
- 2026-11-05T00:00:00Z
- Hastings, MN
- onsite
- Temporary / Contract
- 20 - 22 USD / Hourly
- We are looking for a Patient Care Coordinator to support patient registration and front-desk operations for a Long-term Contract position. In this role, you will help create a positive arrival experience while ensuring patient demographic, insurance, and financial details are accurately recorded in the electronic medical record. This opportunity is well suited for someone who combines strong customer service skills with attention to detail in a healthcare setting.<br><br>Responsibilities:<br>• Welcome patients upon arrival and provide a detail-focused, service-focused check-in experience.<br>• Gather and enter demographic, insurance, and financial information accurately within the electronic medical record system.<br>• Guide patients through registration forms, required documentation, and signature collection for appointments or procedures.<br>• Confirm coverage, review eligibility and benefit details, and address registration or claim-related account discrepancies.<br>• Explain estimated patient costs, collect copays or deductibles, and respond to questions about available financial assistance options.<br>• Support patients with financial assistance applications, including screening for eligibility and helping complete required paperwork.<br>• Coordinate appointment flow by directing patients to the correct area and assisting with additional scheduling needs when needed.<br>• Record issues, follow-up actions, and account updates in work queues and patient records while following established procedures.<br>• Provide day-to-day guidance to team members, assist with training as needed, and complete other assigned duties related to patient access operations.
- 2026-10-16T00:00:00Z
- Bakersfield, CA
- onsite
- Temporary / Contract
- 22 - 25 USD / Hourly
- <p>We are looking for a Patient Care Coordinator to support patient registration operations in Bakersfield, California. This position is fully onsite and plays an important role in delivering accurate intake, insurance verification, and financial clearance services in a fast-paced hospital setting. The person in this role will help create a positive patient experience while ensuring documentation, compliance, and billing-related information are completed correctly and on time.</p><p><br></p><p>Responsibilities:</p><p>• Register patients accurately by entering demographic, insurance, and visit-related details into hospital systems while minimizing duplicate records.</p><p>• Verify coverage information, review benefits, and obtain required forms, signatures, and supporting documentation before or during the registration process.</p><p>• Collect patient financial responsibility, process payments securely, and maintain proper cash-handling and payment documentation procedures.</p><p>• Support access workflows across multiple intake areas, which may include emergency, inpatient, outpatient, and maternity-related registration functions based on operational needs.</p><p>• Communicate professionally with patients, families, clinical teams, physician offices, and insurance representatives to resolve registration and coverage issues promptly.</p><p>• Maintain compliance with hospital policies, payer requirements, privacy expectations, and revenue cycle standards throughout each patient encounter.</p><p>• Monitor work queues and prioritize tasks effectively to prevent delays, reduce incomplete registrations, and support timely billing and reimbursement.</p><p>• Scan, review, and organize registration records so that patient files remain complete, accurate, and accessible for downstream processes.</p>
- 2026-11-06T00:00:00Z
- Menomonee Falls, WI
- onsite
- Temporary / Contract
- 20 - 21 USD / Hourly
- We are looking for a detail-oriented Customer Service Representative 3 to join the team in Menomonee Falls, Wisconsin. This Long-term Contract position focuses on managing customer orders from entry through fulfillment while delivering responsive, attentive support to both internal partners and external customers. The ideal candidate brings strong order management experience, thrives in a manufacturing environment, and can balance accuracy, communication, and problem-solving in a fast-paced setting.<br><br>Responsibilities:<br>• Process customer orders accurately and ensure delivery information, acknowledgments, and related records are complete and up to date.<br>• Review incoming orders for discrepancies, resolve exceptions such as pricing concerns or documentation gaps, and coordinate next steps with the appropriate teams.<br>• Track open orders, manage backlog activity, and help move orders forward for production and fulfillment according to business priorities.<br>• Respond promptly to customer and internal inquiries regarding order status, product information, revisions, cancellations, credits, and purchase order updates.<br>• Work closely with finance, logistics, sales, and supply chain partners to support smooth order execution and timely issue resolution.<br>• Assist with month-end tasks, maintain compliance with established procedures, and support quality standards across order management activities.<br>• Participate in team or customer discussions to address recurring service issues, identify root causes, and recommend practical improvements.<br>• Monitor account activity and transaction accuracy to help maintain a high standard of customer satisfaction and operational reliability.
- 2026-11-10T00:00:00Z
- Jamaica, NY
- onsite
- Temporary to Hire
- 17.1 - 18 USD / Hourly
- <p>We are looking for a Customer Service and Counter Support Associate to join a manufacturing team in Jamaica, New York in a Contract to Permanent role. This position focuses on delivering helpful service to customers by phone and in person while supporting order processing and front-counter operations. The right candidate will be comfortable managing routine office tasks, handling transactions accurately, and assisting with product pickup in a fast-paced supply environment.</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming customer calls and provide timely, attentive assistance with product and service inquiries.</p><p>• Prepare pricing details, create customer orders, and record transaction information accurately in company systems.</p><p>• Welcome and support walk-in customers, helping them complete purchases and addressing counter-related needs.</p><p>• Process sales at the counter, including cash transactions, while maintaining accuracy and attention to detail.</p><p>• Retrieve stocked items from behind the counter and coordinate product handoff for customer pickup.</p><p>• Complete basic administrative support work to help maintain smooth day-to-day branch operations.</p><p>• Use Microsoft Word and Excel for routine documentation, recordkeeping, and other office tasks.</p><ul><li>• Assist with general front-counter coverage as needed to support customer flow and team priorities.Customer Service and Counter Support Associate</li></ul><p><br></p>
- 2026-11-13T00:00:00Z
- Baltimore, MD
- onsite
- Temporary / Contract
- 17 - 22 USD / Hourly
- <p>A healthcare organization in Baltimore is seeking an experienced Customer Service Representative with a background in public health to join their team! In this contract position, you will handle high volumes of inbound calls related to public health information, ensuring callers receive accurate guidance and are directed to appropriate resources. This contract role requires strong communication skills and a commitment to excellent customer service.</p><p><br></p><p>Responsibilities:</p><ul><li>Manage high volumes of inbound calls from the public, providing accurate information and support.</li><li>Follow established scripts and protocols to ensure consistent communication.</li><li>Maintain a detail-oriented and courteous demeanor while addressing caller inquiries.</li><li>Ask clarifying questions to understand caller needs and minimize errors.</li><li>Direct callers to the appropriate departments or resources based on their concerns.</li><li>Accurately document call details and interactions in the system.</li><li>Protect caller confidentiality and adhere to organizational policies.</li><li>Escalate complex or urgent issues in accordance with provided guidelines.</li><li>Work collaboratively with team members to ensure smooth operations.</li></ul>
- 2026-11-06T00:00:00Z