We are looking for an experienced ERP/CRM Consultant to manage and optimize NetSuite systems for our client in Detroit, Michigan. This role will involve overseeing daily system operations, implementing solutions aligned with business objectives, and providing technical guidance to various teams. The ideal candidate will play a key role in ensuring the platform supports organizational growth while maintaining efficiency and innovation.<br><br>Responsibilities:<br>• Configure, maintain, and enhance the NetSuite system to support daily operations and long-term business goals.<br>• Analyze business processes to identify areas for improvement and implement ERP solutions that drive efficiency.<br>• Stay updated on industry trends, software updates, and advancements in ERP technologies.<br>• Develop custom features, SuiteApps, workflows, and dashboards tailored to evolving business needs.<br>• Troubleshoot and resolve system issues, escalating complex problems to development or support teams as needed.<br>• Manage user roles, permissions, and access configurations to ensure security and compliance.<br>• Create detailed reports, saved searches, and integrations to support data-driven decision-making.<br>• Provide training and documentation for users to enhance system adoption and understanding.<br>• Collaborate with cross-functional teams to align ERP functionality with organizational goals.<br>• Recommend complementary technologies to enhance ERP-centered business processes.
<p>We are seeking a knowledgeable and proactive NetSuite ERP Specialist to oversee the implementation, customization, and ongoing optimization of NetSuite ERP solutions. The ideal candidate will be instrumental in enhancing operational efficiency and aligning ERP capabilities with business needs.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead the implementation and customization of NetSuite ERP modules, including Financials, CRM, Inventory, and Order Management.</li><li>Collaborate with stakeholders to analyze business requirements and translate them into technical solutions.</li><li>Configure NetSuite workflows, scripts, roles, and permissions to meet business requirements.</li><li>Manage data migration processes, ensuring accuracy and integrity during extraction, transformation, and loading (ETL).</li><li>Develop and execute testing plans, including unit, integration, and user acceptance testing (UAT).</li><li>Create dashboards, reports, and KPIs to provide actionable insights and support decision-making.</li><li>Provide end-user training and develop documentation to support effective system use.</li><li>Monitor system performance and troubleshoot issues to ensure optimal functionality.</li><li>Stay updated on NetSuite features, updates, and best practices to maximize system potential.</li><li>Collaborate with cross-functional teams to integrate NetSuite ERP with other business systems.</li></ul><p><br></p>
We are looking for an ERP/CRM Configuration SME to join our team in North Canton, Ohio. This Contract-to-permanent position is ideal for a detail-oriented individual with expertise in production planning and scheduling tools who can support implementation and optimization for clients. The role requires both strong technical knowledge and the ability to bridge business requirements with system solutions.<br><br>Responsibilities:<br>• Lead the configuration, implementation, and optimization of production planning and scheduling tools such as PlanetTogether or similar systems.<br>• Provide expert guidance to clients and prospects on leveraging scheduling tools to meet their production needs.<br>• Develop technical and functional knowledge of the ERP/CRM systems to become a subject matter expert.<br>• Collaborate with cross-functional teams to deliver end-to-end solutions for production scheduling.<br>• Support system integration efforts, including API development and third-party tool integration.<br>• Conduct hands-on configurations and troubleshoot issues during implementations.<br>• Offer insights into process optimization and system enhancements to improve operational efficiency.<br>• Manage program or project tasks related to ERP/CRM system implementations in a dynamic environment.<br>• Work closely with clients to understand their production workflows and align system capabilities with their business requirements.<br>• Assist with backend tasks and data handling related to ERP systems as needed.
<p>We are looking for a visionary Data Scientist to lead the development of cutting-edge machine learning systems that enhance autonomous threat detection across decentralized networks. This role requires a strategic leader who can architect innovative solutions, build a high-performing team, and partner across departments to embed artificial intelligence into core system designs. If you are passionate about leveraging AI to create secure, scalable, and adaptive systems, this opportunity offers a chance to make a transformative impact.</p><p><br></p><p>Responsibilities:</p><p>• Design and implement machine learning systems to detect anomalies, identify malicious activities, and adapt to evolving threat vectors within decentralized network environments.</p><p>• Develop real-time intelligence pipelines that process large-scale data signals into actionable insights with speed and accuracy.</p><p>• Lead the end-to-end lifecycle of AI model development, including designing, training, testing, and deploying models tailored for security and anomaly detection.</p><p>• Collaborate with infrastructure and platform teams to optimize data telemetry, build labeled datasets, and scale data quality across the organization.</p><p>• Partner with cross-functional teams, including Security, Platform, and Network Engineering, to integrate AI solutions seamlessly into system architecture.</p><p>• Recruit, mentor, and manage a team of elite machine learning engineers and research scientists, fostering innovation and excellence in a dynamic environment.</p><p>• Stay ahead of emerging threats by analyzing attack patterns, adversarial behaviors, and cutting-edge detection methods to refine defenses.</p><p>• Architect scalable AI and inference systems that balance performance, privacy, and security while adapting to evolving demands.</p><p>• Translate research innovations into production-grade systems that enhance threat detection and response capabilities.</p>
We are looking for an experienced Director to join our Media Analytics & Customer Success team in Pearl River, New York. In this role, you will lead strategic initiatives that drive client success by combining data-driven insights with advanced media analytics. You will collaborate with cross-functional teams to deliver impactful solutions for a diverse portfolio of clients across multiple media channels.<br><br>Responsibilities:<br>• Develop and oversee the implementation of measurement frameworks, campaign data strategies, and media testing plans to optimize client campaigns.<br>• Act as a senior analytics lead for key accounts, translating complex performance data into actionable strategies and communicating insights to executive-level stakeholders.<br>• Enhance media analytics offerings by identifying links between performance metrics and variables such as touchpoints, geography, creative sequencing, and channel placement.<br>• Design and manage advanced reporting solutions using tools like Tableau, Datorama, and Excel to deliver clear and visually engaging campaign insights.<br>• Analyze diverse data sources, including first-party and third-party data, ad server logs, and market research, to uncover insights that refine marketing strategies.<br>• Provide leadership and mentorship to a team of analysts, setting annual goals, conducting performance reviews, and refining team structure to achieve optimal results.<br>• Collaborate with internal teams such as Client Services, Data Science, and Business Intelligence to identify and implement the best solutions for client needs.<br>• Lead client-facing discussions, offering thought leadership and strategic guidance to ensure alignment with business objectives.<br>• Stay updated on industry trends and innovations to continuously evolve analytics strategies and practices.
We are looking for an experienced ERP/CRM Configuration SME to join our team on a long-term contract basis in Buford, Georgia. This role involves supporting the implementation, configuration, and optimization of Sage Intacct to ensure smooth operations and effective reporting. The ideal candidate will bring technical expertise, problem-solving skills, and a collaborative approach to help transition critical financial and operational processes into the new system.<br><br>Responsibilities:<br>• Lead and support the configuration and implementation of Sage Intacct, ensuring alignment with business needs.<br>• Collaborate with third-party vendors to facilitate the transfer of historical data, including accounts receivable, accounts payable, and job information.<br>• Develop and modify reports to meet business requirements, ensuring accuracy and actionable insights.<br>• Provide technical guidance on system capabilities, including API development and client-side scripting.<br>• Work closely with stakeholders to document business requirements and translate them into system configurations.<br>• Optimize financial processes, including accounts payable and accounts receivable, within the new ERP/CRM system.<br>• Offer insights and training to team members to adapt to cloud-based reporting and workflows.<br>• Ensure ongoing configuration management and system updates to maintain operational efficiency.<br>• Troubleshoot and resolve issues post-implementation, ensuring seamless system performance.<br>• Collaborate on process improvements to maximize the effectiveness of the new system.
We are looking for an ERP Product Lead to oversee the strategic direction and operational execution of our ERP systems. This role requires a highly motivated individual who excels in managing complex projects, driving system optimization, and delivering solutions that align with business objectives. The ideal candidate will bring a strong technical background and leadership skills to ensure the successful implementation and integration of ERP platforms.<br><br>Responsibilities:<br>• Lead all phases of ERP-related projects, including planning, execution, and post-implementation support.<br>• Serve as the primary owner of construction ERP systems, such as NetSuite and Viewpoint Vista, ensuring they meet organizational requirements.<br>• Manage the integration of new ERP modules and third-party applications while customizing existing functionalities.<br>• Collaborate with stakeholders to gather requirements, manage expectations, and deliver solutions that align with business goals.<br>• Identify opportunities to enhance workflows and leverage ERP capabilities to improve efficiency and data accuracy.<br>• Develop and maintain comprehensive documentation for ERP processes and configurations.<br>• Provide training and support to end-users to ensure optimal adoption and utilization of ERP systems.<br>• Monitor system performance and troubleshoot issues to maintain seamless operations.<br>• Stay updated on industry trends and emerging technologies to recommend improvements and upgrades.
We are looking for an experienced ERP/CRM Consultant to join our team in Palm Beach Gardens, Florida. In this role, you will provide technical expertise and support for enterprise software systems, ensuring they meet business needs. The ideal candidate will have a strong background in application troubleshooting, user training, and system optimization.<br><br>Responsibilities:<br>• Provide technical support to end-users by diagnosing and resolving application issues efficiently.<br>• Analyze and troubleshoot software malfunctions, escalating complex problems to the software provider and testing solutions before implementation.<br>• Create comprehensive user documentation, including guides and training materials, and conduct training sessions for end-users.<br>• Assist in configuring and customizing ERP/CRM systems to align with organizational requirements and apply updates as needed.<br>• Collaborate with development teams to report bugs, recommend system enhancements, and ensure timely resolution of issues.<br>• Participate in change management processes, including testing new application versions, assisting with implementation, and managing user acceptance testing.<br>• Monitor and document incidents through a ticketing system, ensuring accurate records and implementing preventative measures.<br>• Contribute to merger integration projects by conducting gap analyses, assisting in data conversion, performing system testing, and delivering user training.<br>• Lead efforts to optimize business processes by leveraging the full functionality of ERP/CRM systems and identifying opportunities for improvement.
We are looking for an experienced ERP/CRM Consultant to join our team on a long-term contract basis. This role will focus on implementing and optimizing sales performance management solutions using SAP Commissions on SAP S/4HANA. Based in Milwaukee, Wisconsin, you will be a key player in consolidating multiple existing systems into a unified platform.<br><br>Responsibilities:<br>• Configure workflows and processes within SAP Commissions to meet business needs.<br>• Collaborate with cross-functional teams and lead reporting efforts to ensure accurate data insights.<br>• Conduct functional and business analysis to identify and implement optimal solutions.<br>• Lead change management initiatives, including training and onboarding for end-users.<br>• Provide leadership and guidance to a team of offshore developers, managing deliverables and timelines.<br>• Partner with multiple teams across different lines of business to ensure project alignment and success.<br>• Participate in the design and execution of future-state solutions during the discovery and implementation phases.<br>• Oversee the consolidation of legacy systems into a single SAP-based platform.<br>• Develop and maintain API integrations to enhance system functionality.<br>• Ensure compliance with configuration management best practices.
We are looking for an experienced ERP/CRM Configuration SME to join our team in Plano, Texas. This Contract-to-Permanent position offers the opportunity to take ownership of critical business processes while collaborating with cross-functional teams to deliver impactful solutions. The ideal candidate will have deep expertise in SAP CRM and SAP functionalities, along with a strong ability to translate complex business needs into effective system configurations.<br><br>Responsibilities:<br>• Configure, maintain, and provide ongoing support for the SAP CRM solution to ensure optimal performance.<br>• Serve as the primary subject matter expert for ordering and pricing orchestration processes, ensuring accurate alignment with business requirements.<br>• Partner closely with Rating, Pricing, and Finance teams to understand their needs and deliver tailored SAP solutions.<br>• Act as the Functional Lead for all SAP CRM-related business processes, including upgrades, defect resolution, change request management, implementations, and country-specific rollouts.<br>• Collaborate with integration teams to address all matters related to system interfacing and data flow.<br>• Develop and document functional specifications, process flows, and training materials to support system usage and enhancements.<br>• Analyze current business processes to identify areas for improvement and recommend solutions.<br>• Ensure seamless integration of SAP CRM with other SAP modules and external systems.<br>• Provide guidance and troubleshooting support to resolve technical issues efficiently.
We are looking for an experienced ERP/CRM Configuration SME to provide expert guidance and hands-on support for SAP S/4HANA implementations. This role focuses on configuring and optimizing financial and technical processes, including accounts payable, accounts receivable, general ledger, and financial reporting. Based in West Des Moines, Iowa, this is an opportunity to contribute to a collaborative and dynamic work environment within a growing global organization.<br><br>Responsibilities:<br>• Configure and implement SAP S/4HANA systems to support financial and technical processes such as AP, AR, GL, and financial reporting.<br>• Design, test, and deploy solutions for finance-related systems, including chart of accounts, finance integrations, and configurations.<br>• Collaborate with finance teams to develop a comprehensive reporting framework and data management roadmap.<br>• Provide hands-on technical support for SAP FICO, ensuring optimal system performance and functionality.<br>• Lead the development and administration of SAP Business Intelligence (BI) solutions.<br>• Support global and international SAP S/4HANA implementations to meet organizational needs.<br>• Optimize business processes by integrating ERP and CRM systems with cloud technologies.<br>• Partner with stakeholders to ensure alignment with business goals and system requirements.<br>• Troubleshoot and resolve technical issues related to SAP configurations and integrations.
We are looking for an experienced ERP/CRM Consultant to join our team in Brooklyn, New York. In this Contract-to-permanent role, you will play a pivotal part in managing and optimizing enterprise systems to align with business needs. This position offers the opportunity to collaborate across multiple departments, ensuring seamless integration and functionality of ERP and CRM solutions.<br><br>Responsibilities:<br>• Lead the implementation and optimization of ERP and CRM systems to support organizational goals.<br>• Collaborate with stakeholders across departments to gather requirements and ensure system alignment with business processes.<br>• Develop and manage project plans, including timelines, budgets, and deliverables.<br>• Oversee the configuration and customization of ERP and CRM modules, ensuring they meet user needs.<br>• Provide guidance on system integration, including API development and data migration.<br>• Coordinate with external vendors and consultants to ensure successful delivery of solutions.<br>• Create detailed documentation, such as business requirement documents, to support system development and maintenance.<br>• Drive user adoption through effective training and change management strategies.<br>• Monitor system performance and identify opportunities for improvement.<br>• Ensure compliance with industry standards and best practices in system management.
We are currently on the lookout for an ERP/CRM Configuration SME to join our team based in Atlanta, Georgia. This role involves working closely with various team members and business leaders to support and enable daily operations and to lead various projects.<br><br>Responsibilities:<br><br>• Collaborate with business process owners and plant leaders to provide high-quality support in a timely and cost-efficient manner.<br>• Understand and advise project teams on the relationship between data, functionality, and business processes.<br>• Lead project teams in delivering functionality to the business, being on site as needed.<br>• Deliver effective support via ServiceNow platform.<br>• Assess, analyze, and provide timely resolution of issues in the production systems.<br>• Lead the design and realization of system/process enhancements ensuring they are delivered on time and without defects.<br>• Utilize skills in Client Side Scripting, Cloud Technologies, CRM, and ERP - Enterprise Resource Planning.<br>• Manage multiple work streams and adapt to changes in prioritization in a fast-paced, high-volume environment.<br>• Establish and maintain positive and productive relationships with colleagues, clients, and other stakeholders across all levels of the business unit organization.<br>• Leverage Microsoft Office proficiently (Excel intermediate to advanced, Outlook, Word, PowerPoint) in executing tasks.
<p>Digital Asset Management (DAM) Specialist</p><p><br></p><p>Are you a highly organized problem-solver with a passion for process and an eagle eye for detail? Do you find satisfaction in creating order out of chaos? We’re looking for a Digital Asset Management (DAM) Specialist to be the operational backbone of our digital asset ecosystem, ensuring our valuable creative content is easily found, fully compliant, and always ready for action.</p><p>You will be the key guardian of The Vault (our DAM system), transforming raw files into searchable, valuable, and protected assets that empower our creative, marketing, and legal teams to do their best work.</p><p><br></p><p>What You'll Be Doing: The Key Responsibilities</p><p><br></p><ul><li>Asset Guardian: Ingest, classify, and organize a high volume of digital files (photos, videos, documents, etc.) within The Vault, using consistent naming conventions and metadata best practices.</li><li>Metadata Mastermind: Tag and apply robust taxonomy structures that make searching for content intuitive and highly efficient—because what’s the point of great work if no one can find it?</li><li>Quality Controller: Conduct regular audits of digital assets to ensure accuracy, relevancy, and compliance with legal and brand standards.</li><li>User Support Hero: Onboard new users, troubleshoot asset issues, and coach internal teams on how to effectively search, download, and utilize the system for maximum value.</li><li>Workflow Ally: Partner closely with creative, marketing, and legal teams to manage the full asset lifecycle—from creation and initial upload to distribution and archival.</li><li>Governance Gatekeeper: Confirm and track usage rights, licensing details, and expiration dates to protect the company’s intellectual property and brand integrity.</li><li>System Sidekick: Support the Digital Asset Librarian with system maintenance, testing updates, and offering smart, scalable ideas for platform improvements.</li></ul><p><br></p><p><br></p>
We are looking for an experienced ERP/CRM Consultant to join our team in Brooklyn, New York. In this role, you will play a pivotal part in designing, configuring, and optimizing ERP and CRM solutions to meet our organizational goals. This is a Contract-to-Permanent position within the manufacturing industry, offering significant opportunities for growth and development.<br><br>Responsibilities:<br>• Act as the primary subject matter expert on ERP/CRM systems, ensuring alignment with operational and business needs.<br>• Collaborate with stakeholders to gather and translate business requirements into effective technical solutions.<br>• Design, configure, and implement ERP/CRM modules, focusing on areas such as production planning, shop floor execution, and capacity planning.<br>• Integrate ERP/CRM systems with related modules to ensure seamless end-to-end workflows.<br>• Provide post-implementation support, including troubleshooting and system enhancements.<br>• Develop comprehensive training materials and deliver user training sessions to ensure effective system adoption.<br>• Partner with cross-functional teams to identify and implement opportunities for process improvement.<br>• Ensure best practices are followed in ERP/CRM system configurations and operations.<br>• Work closely with IT teams to meet project milestones and deliverables on time.
We are looking for a Workplace Consultant to join our team in Albany, New York. In this role, you will play a central part in identifying and cultivating customer relationships, managing sales processes, and ensuring the satisfaction of our clients. This position offers an opportunity to contribute to business growth while maintaining high standards and advancing your expertise.<br><br>Responsibilities:<br>• Identify potential customers through various channels, including referrals, networking, and online research.<br>• Build and maintain strong customer relationships by ensuring consistent satisfaction and addressing client needs.<br>• Monitor quarterly performance metrics and prepare detailed reports for review.<br>• Create accurate quotations and oversee budget development, pricing strategies, and profit margin calculations.<br>• Coordinate internal resources, such as project management and design teams, to ensure smooth execution of sales initiatives.<br>• Conduct site visits as needed to assess project requirements and provide hands-on support.<br>• Manage credit applications and payment processes, ensuring compliance with company policies and resolving any obstacles.<br>• Serve as a liaison between customers and the credit department to address and resolve payment discrepancies or credit holds.<br>• Stay informed about industry developments by attending workshops, reviewing publications, and participating in relevant networks.<br>• Monitor market trends and competitor activities, recommending improvements to enhance products, services, and strategies.
We are looking for an ERP Product Owner to oversee the implementation and management of D365 Business Central. This role requires a proactive individual who can collaborate across departments to drive business outcomes while ensuring the system aligns with organizational needs. Candidates of varying experience levels are encouraged to apply, with opportunities for growth and leadership.<br><br>Responsibilities:<br>• Lead the implementation and configuration of D365 Business Central, ensuring alignment with business requirements.<br>• Collaborate with cross-functional teams to identify and prioritize system enhancements.<br>• Manage the integration of ERP modules, ensuring seamless functionality and user adoption.<br>• Coordinate with stakeholders to gather and document business needs for system upgrades and improvements.<br>• Provide hands-on support for system maintenance, troubleshooting, and optimization.<br>• Drive change management processes to facilitate smooth transitions during system updates.<br>• Mentor team members and foster a culture of curiosity and continuous learning.<br>• Ensure compliance with organizational policies and industry standards in all ERP-related activities.<br>• Conduct regular training sessions to enhance user understanding and efficiency.<br>• Prepare detailed reports and analyses to track system performance and identify areas for improvement.
<p>We are seeking an experienced SAP Manager to lead our SAP initiatives, focusing on migration projects. This techno-functional role requires a deep understanding of SAP systems, strong project management skills, and the ability to bridge the gap between technical and functional aspects of SAP.</p><p>Key Responsibilities:</p><ul><li>Lead SAP Migration Projects: Plan, execute, and manage SAP migration projects, ensuring seamless transitions and minimal disruption to operations.</li><li>Techno-Functional Expertise: Provide technical and functional support for SAP modules, including MM, PP, SD, and FI/CO.</li><li>Project Management: Develop project plans, timelines, and budgets. Monitor progress and ensure projects are completed on time and within scope.</li><li>Stakeholder Collaboration: Work closely with cross-functional teams, including IT, operations, finance, and external vendors, to ensure successful SAP implementations.</li><li>System Optimization: Identify opportunities for system improvements and enhancements to optimize business processes.</li><li>Training and Support: Provide training and support to end-users, ensuring they are proficient in using SAP systems.</li><li>Documentation: Maintain comprehensive documentation of SAP processes, configurations, and changes.</li></ul><p><br></p>
We are looking for a skilled ERP/CRM Consultant to join our team in Indianapolis, Indiana. This role involves working closely with clients to optimize enterprise resource planning and customer relationship management systems. The ideal candidate will have a strong background in scripting, cloud technologies, and business process improvement.<br><br>Responsibilities:<br>• Develop and implement ERP and CRM solutions tailored to meet client needs.<br>• Collaborate with clients to gather and analyze business requirements, translating them into actionable solutions.<br>• Create and maintain client-side scripting to enhance system functionality and user experience.<br>• Integrate cloud technologies to streamline business operations and improve system performance.<br>• Conduct API development and management to ensure seamless system interoperability.<br>• Perform A/B testing to validate system changes and optimize performance.<br>• Document and maintain configuration management processes for all implemented solutions.<br>• Provide guidance on business process functions and recommend strategies for improvement.<br>• Prepare and review business requirement documents to ensure clarity and accuracy.<br>• Offer technical support and training to end-users to maximize system utilization.
<p>Robert Half is searching for a <strong>Organizational Change Management Consultant</strong> who can support a <strong>consulting services firm</strong> based in Seattle, WA. This Organizational Change Manager will be responsible for providing tactical change management services to drive the adoption for Microsoft 365 Copilot and more. Apply today!</p><p><br></p><p>This position is a<strong> 2-3 month contract</strong> opportunity <strong>at 40 hours a week. </strong>There may also be a <strong>potential to extend into 2026</strong> at <strong>20 hours per week. </strong></p><p><br></p><p><strong>Location: </strong>Hybrid - in Seattle, WA. (3 days onsite)</p><p><strong>Schedule: </strong>Monday - Friday 8 to 5 pm PST</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Develop and implement a comprehensive adoption strategy for Microsoft 365 Copilot and Viva Engage, including tailored approaches for different organizational personas.</li><li>Actively engage on Viva Engage by posting weekly tips, addressing user questions, and executing communication strategies designed to enhance user experience.</li><li>Organize and lead monthly training sessions for Free Copilot Chat and Microsoft 365 Copilot to build user competency.</li><li>Host creative initiatives such as Copilot Challenges and Prompt-a-thons to encourage engagement, while capturing and distributing outcomes with the AI team.</li><li>Provide tactical support for establishing and implementing the AI Champion Network, ensuring peer learning and departmental collaboration.</li><li>Create quick-start guides tailored to AI champions using Brainstorm, the organization’s learning management tool.</li><li>Design and deliver role-based training sessions, ranging from introductory to advanced levels, for up to 10 departments using Brainstorm.</li><li>Collaborate with departments to identify specific use cases for role-based training, ensuring alignment with organizational goals.</li><li>Drive communication strategies that effectively inform and inspire users about new technological tools.</li><li>Facilitate cross-departmental engagement to ensure seamless adoption of new technology.</li></ul>
We are looking for an experienced ERP Subject Matter Expert (SME) to join our team in Arlington, Virginia. The ideal candidate will play a pivotal role in analyzing, designing, and implementing enterprise solutions to meet business needs. This position requires strong technical expertise, excellent communication skills, and the ability to collaborate across various teams and stakeholders.<br><br>Responsibilities:<br>• Analyze and document the organization's current billing and revenue system functionality to identify areas for improvement.<br>• Collaborate with stakeholders to understand desired billing and revenue functions and align system designs accordingly.<br>• Coordinate system modifications and designs to ensure compliance with organizational standards and policies.<br>• Represent the organization as the ERP subject matter expert in meetings and workshops, ensuring business needs are adequately addressed.<br>• Identify potential issues and provide detailed recommendations to leadership for informed decision-making.<br>• Create and maintain project plans, documentation, and reports following established standards and methodologies.<br>• Build and sustain effective relationships with technology staff, business owners, project sponsors, vendors, and key clients.<br>• Participate in project team activities, including meetings and testing efforts related to billing and revenue systems.<br>• Review and evaluate vendor documentation, providing recommendations to the IT Program Manager regarding its acceptance.<br>• Conduct hands-on testing to validate vendor solutions and provide detailed feedback to address any discrepancies.
<p>We are looking for a Senior Identity Access Management (IAM) specialist to lead initiatives in optimizing and managing Okta Identity Cloud solutions. This long-term contract position, based in Chicago, IL, offers an opportunity to work on cutting-edge identity and access management projects, ensuring secure and efficient operations across the enterprise. Ideal candidates will bring a strong background in Okta administration and a passion for driving scalable and compliant identity solutions.</p><p><br></p><p>Responsibilities:</p><p>• Administer and configure Okta Identity Cloud solutions, including Single Sign-On, Adaptive Authentication, Lifecycle Management, and Universal Directory.</p><p>• Design and implement advanced identity workflows, policies, and automation to enhance security and efficiency.</p><p>• Act as the primary escalation point for troubleshooting complex authentication and integration issues.</p><p>• Integrate Okta with cloud-based applications and on-premises systems to ensure seamless connectivity.</p><p>• Develop and maintain secure governance processes using Okta APIs and other tools.</p><p>• Collaborate with IT, security, and business teams to align identity management strategies with Zero Trust principles.</p><p>• Monitor system logs and alerts to identify anomalies, optimize performance, and mitigate security threats.</p><p>• Create detailed documentation and provide training to IT support teams on Okta administration and best practices.</p><p>• Ensure compliance with regulatory requirements and industry standards for identity and access management security.</p>
