We are looking for an organized and detail-oriented receptionist to join our team in Bristol, Pennsylvania. In this contract-to-permanent position, you will be the first point of contact for visitors and callers, helping to create a welcoming and efficient environment. This role requires strong communication skills and the ability to handle multiple tasks simultaneously.<br><br>Responsibilities:<br>• Greet visitors and ensure they are directed to the appropriate person or department.<br>• Answer and manage incoming calls on a multi-line telephone system, providing assistance or redirecting calls as needed.<br>• Maintain an organized front desk area, ensuring it is presentable and stocked with necessary supplies.<br>• Handle general inquiries from customers and staff, providing accurate information or escalating concerns.<br>• Keep track of appointments and schedules to assist with staff coordination and meeting arrangements.<br>• Process incoming and outgoing mail, including sorting and distributing correspondence.<br>• Support administrative tasks such as data entry, filing, and document preparation.<br>• Monitor office supplies and coordinate replenishment when necessary.<br>• Ensure compliance with company policies and procedures while interacting with visitors and staff.
<p>We are looking for a skilled Medical Collections Specialist to join our team. In this long-term contract role, you will play a critical part in ensuring accurate and efficient resolution of insurance claims, denials, and billing issues. The ideal candidate is detail-oriented, self-motivated, and thrives in a fast-paced healthcare environment.</p><p><br></p><p>Responsibilities:</p><p>• Manage and review assigned claims within daily work queues, focusing on accounts with the highest priority or balances.</p><p>• Investigate claims requiring follow-up due to denial reasons, claim aging, or outstanding balances.</p><p>• Make outbound calls to insurance providers to address non-payment issues and clarify reasons for denials.</p><p>• Document all claim activity, correspondence, and status updates thoroughly in the billing system.</p><p>• Conduct detailed research and problem-solving to overcome payment barriers, leveraging available resources and critical thinking.</p><p>• Organize and prioritize tasks to ensure timely follow-ups on all outstanding claims within departmental deadlines.</p><p>• Collaborate with colleagues and other teams to resolve complex cases requiring escalation or additional documentation.</p><p>• Maintain a high volume of calls and follow-ups while ensuring accuracy and organization.</p><p>• Utilize technical expertise with Office Suite applications and practice management software to support daily tasks.</p><p>• Stay current on payer guidelines, denial codes, and best practices for collections, adapting strategies as needed to resolve claims efficiently.</p>
