<p>We are seeking customer-focused and professional <strong>Call Center Representatives</strong> to join a busy team in Wall Township, NJ. In this role, you will serve as the first point of contact for customers, handling inbound and outbound calls, answering inquiries, resolving issues, and providing exceptional service.</p><p><br></p><p>This is an excellent opportunity for individuals with strong communication skills who thrive in a fast-paced, high-volume call center environment.</p><p><br></p><p>Responsibilities</p><ul><li>Handle a high volume of inbound and outbound customer calls professionally and efficiently.</li><li>Respond to customer inquiries regarding products, services, accounts, and general requests.</li><li>Accurately document customer interactions and update information within company systems.</li><li>Research and resolve customer concerns while providing timely follow-up when needed.</li><li>Process requests, orders, and account updates with a high degree of accuracy.</li><li>Meet productivity, quality, and customer service performance metrics.</li><li>Collaborate with internal departments to address customer needs and resolve escalated issues.</li><li>Maintain confidentiality and adhere to company policies and procedures.</li></ul><p><br></p>
<p>We are looking for a <strong>Client Service Associate</strong> to join a growing team supporting brokerage operations in Pennsylvania. This contract opportunity is ideal for someone who thrives in a fast-moving environment, communicates effectively with clients and advisors, and takes pride in accurate administrative support. The position focuses on handling service-related transactions, reviewing documentation, and maintaining reliable records throughout daily operations.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Process incoming payments and service transactions with a high degree of accuracy and timeliness.</p><p>• Review submitted forms and supporting documents to confirm completeness and compliance before entry.</p><p>• Enter and update customer and transaction information in internal systems while maintaining precise records.</p><p>• Respond to inquiries from advisors and clients in a clear and attentive manner through phone and written communication.</p><p>• Handle inbound and outbound customer service interactions to resolve issues, provide updates, and support ongoing requests.</p><p>• Coordinate order and request details carefully to ensure smooth follow-through on service activities.</p><p>• Prioritize multiple tasks effectively in a fast-paced environment while meeting established turnaround expectations.</p><p>• Identify discrepancies in paperwork or account information and escalate concerns when additional review is needed.</p>
We are looking for a Customer Service Representative to join a postal services team on a long-term contract basis. This position is well suited for someone who enjoys helping customers, communicating clearly, and providing dependable day-to-day support in a fast-paced office setting. You will work alongside a larger service team while contributing to a detail-oriented and welcoming customer experience.<br><br>Responsibilities:<br>• Assist customers with questions, service requests, and general support needs through courteous and timely communication.<br>• Handle routine customer interactions with accuracy, care, and a strong focus on service quality.<br>• Maintain clear records of customer inquiries, updates, and follow-up actions as needed.<br>• Collaborate with team members to ensure consistent support and smooth daily operations.<br>• Review training materials and onboarding resources, including company-provided videos, to become familiar with processes and expectations.<br>• Support office coverage during scheduled business hours while managing breaks and lunch periods with flexibility.<br>• Help resolve customer concerns by identifying issues, providing information, and escalating more complex matters when appropriate.
The ideal candidate is highly organized, an excellent communicator, and comfortable working cross-functionally with both customers and internal Operations teams. This is an excellent opportunity for someone who wants to take ownership, improve processes, and grow into potential leadership over time. Key Responsibilities: Serve as a primary point of contact for customers, managing relationships through both email and phone communication. Gather and document detailed customer requirements, including specifications such as paper type, font, color/shade, and other order details. Facilitate customer orders from initial request through completion, ensuring accuracy and timely follow-up. Translate customer requirements into clear instructions for the Operations team to ensure orders are produced correctly. Coordinate closely with Operations to resolve questions, clarify specifications, and address any issues that arise during production. Maintain accurate customer and order information within the company's existing internal order-management system. Track orders and proactively communicate with customers regarding status, questions, changes, and completion. Build and maintain strong, long-term customer relationships through responsive and detail oriented service. Identify opportunities to improve customer service, order management, and internal workflows. Make recommendations for process improvements, particularly as the company transitions from paper-based processes to more streamlined systems. Participate in the future implementation of a new CRM system, helping evaluate processes, provide feedback, and champion adoption and change across the team. Collaborate with the broader Customer Service team to ensure consistency, efficiency, and a high level of customer satisfaction. Hours: M-F – 90 days on site … then 1 day work from home at times 2 depending on week Typical is 8-4pm or 9-5pm Benefits: M/D/V Flex Spending 401K PTO
<p>We are seeking a Customer Service Representative to provide exceptional customer support and ensure accurate order processing. This role serves as a key point of contact for customers, handling inquiries, resolving issues, and coordinating with internal teams to support order fulfillment and customer satisfaction.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Process customer orders accurately, ensuring all account details, pricing, and order information are entered correctly.</li><li>Provide customers with updates on order status, shipping schedules, delays, and additional information needed to complete requests.</li><li>Respond to customer inquiries and resolve issues in a professional and timely manner.</li><li>Monitor and manage online orders, process updates, and maintain ongoing communication with customers.</li><li>Maintain accurate records of customer interactions, concerns, and resolutions.</li><li>Collaborate with internal departments, including sales, marketing, production, and shipping, to support customer needs.</li><li>Answer inbound calls and provide information regarding products, services, and company offerings.</li><li>Process credit card transactions and assist with shipment tracking, delivery coordination, and issue resolution.</li><li>Prepare quotes, create purchase orders, process invoices, maintain files, review reports, and support special projects as needed.</li></ul><p><br></p>
<p>One of our growing clients within the manufacturing industry, seeks a Customer Service Representative with a positive attitude and excellent problem-solving abilities. This Customer Service Representative will engage with customers on order requests and updates, create and update customer files, draft customer quotes, assist with inventory management, fulfill customer orders, submit scheduling forms, attend weekly sales meetings, resolve customer inquiries, research and identify areas for process improvement, and provide administrative assistance where needed. The ideal candidate should have great communication skills, strong multi-tasking capabilities, and the ability to thrive within a team environment.</p><p><br></p><p>Major Responsibilities</p><p>· Fulfill customer inquiries</p><p>· Order/Vendor Management</p><p>· Build strong customer relationships</p><p>· Process Improvement</p><p>· Sales Support</p><p>· Maintain customer records</p><p>· Delivery Tracking</p><p>· Follow-up with all customer correspondence via phone and email</p><p>· Ability to transfer documentation into a Paperless Environment</p>
<p>Robert Half is seeking a friendly, professional, and customer-focused <strong>Call Center Customer Service Representative</strong> to join a local team. In this role, you will handle inbound calls, assist customers with questions and concerns, resolve issues efficiently, and provide a positive customer experience. The ideal candidate has strong communication skills, a problem-solving mindset, and the ability to work in a fast-paced environment.</p><p><br></p><p>Key Responsibilities</p><ul><li>Answer a high volume of inbound and/or outbound customer calls</li><li>Assist customers with account questions, billing inquiries, orders, service issues, and general support</li><li>Resolve customer concerns in a timely, accurate, and professional manner</li><li>Document customer interactions and update records in the system</li><li>Escalate complex issues to the appropriate department when needed</li><li>Maintain a strong understanding of company products, services, and policies</li><li>Meet performance goals related to call quality, response time, and customer satisfaction</li><li>Provide excellent service while maintaining professionalism and empathy</li></ul><p><br></p>
We are looking for a Customer Service Representative to support health insurance enrollment operations in New Jersey. This Long-term Contract opportunity is ideal for someone who enjoys helping people, managing detailed information accurately, and working in a structured customer-focused environment. The team provides thorough training, making this a strong fit for candidates who bring strong administrative and communication skills, even without prior industry experience.<br><br>Responsibilities:<br>• Assist individuals with benefits enrollment questions and provide clear, attentive support throughout the process<br>• Enter and update numeric and alphanumeric information with a high degree of accuracy in internal systems<br>• Review forms and submitted details for completeness, consistency, and potential discrepancies<br>• Communicate with customers and team members using email and other standard office tools to resolve outstanding items<br>• Maintain organized electronic records and documentation related to enrollment activity<br>• Use Microsoft Excel, Word, and Outlook to track work, prepare communications, and manage daily tasks<br>• Follow established procedures, training guidelines, and quality standards while handling sensitive information<br>• Contribute to a high-volume service environment by managing assigned tasks efficiently and meeting deadlines
<p>We are seeking a Patient Service Representative to support a busy medical office in Bridgewater, New Jersey. This long-term contract opportunity is ideal for someone who enjoys assisting patients, coordinating appointments, and providing excellent customer service in a fast-paced healthcare setting.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Answer incoming and outgoing calls while providing professional and courteous customer service.</li><li>Schedule, reschedule, and confirm patient appointments.</li><li>Register patients and update demographic information to maintain accurate records.</li><li>Verify insurance information and assist with general coverage-related inquiries.</li><li>Accurately document patient interactions and appointment details in electronic medical records (EMR) systems.</li><li>Respond to patient questions and resolve routine concerns, escalating issues when necessary.</li><li>Coordinate with providers and office staff to support efficient daily operations.</li><li>Make appointment reminder calls and communicate instructions for upcoming visits.</li><li>Maintain organized records and follow office policies, privacy guidelines, and compliance standards.</li><li>Perform general administrative and clerical duties as needed to support the medical office team.</li></ul><p><br></p>
<p>We are looking for a Customer Service Coordinator to support customer order management and communication for a manufacturing operation. This Long-term Contract position is ideal for someone who can balance responsive service with careful order handling, shipping coordination, and issue resolution. The person in this role will work closely with customers, internal teams, and distribution partners to keep orders accurate, on schedule, and aligned with customer expectations.</p><p><br></p><p>Responsibilities:</p><p>• Review incoming orders, confirm receipt, and share initial timing details related to product availability and expected shipment schedules.</p><p>• Check order details for completeness and pricing accuracy, making updates when needed to ensure clean processing.</p><p>• Partner with customers and the credit team to address order-related concerns, resolve account issues, and adjust transactions appropriately.</p><p>• Respond to customer questions about product availability, order specifications, shipment details, and supporting documentation.</p><p>• Recommend suitable shipping methods based on customer needs, delivery expectations, and order requirements.</p><p>• Release finalized orders to warehouse teams with clear fulfillment instructions, routing guidance, and ready-to-ship timelines.</p><p>• Monitor outbound shipments by coordinating with freight carriers to confirm timely departures and resolve transportation delays.</p><p>• Provide customers with current product information, including pricing updates, catalogs, promotional materials, and sales support resources.</p><p>• Maintain organized customer and order records while supporting problem resolution for retailers or end consumers in a thorough manner.</p>
<p>benefits:</p><ul><li>401(k) </li><li>Vision Insurance</li><li>Dental Insurance</li><li>Health Insurance</li><li>Life Insurance</li><li>Paid Time Off </li></ul><p>Responsibilities</p><ul><li>Manage, coach, and develop a team of Customer Service Representatives.</li><li>Monitor team performance and establish service goals and KPIs.</li><li>Handle escalated customer inquiries and resolve complex issues.</li><li>Develop and implement customer service policies, procedures, and best practices.</li><li>Analyze customer feedback and identify opportunities for process improvements.</li><li>Partner with sales, operations, and other departments to ensure customer satisfaction.</li><li>Track and report on customer service metrics, trends, and team performance.</li></ul><p><br></p>
<p>We are looking for a <strong>Customer Success Specialist/Claims Processor</strong> to support individuals with questions related to unclaimed property claims. This contract opportunity with permanent potential is ideal for someone who is comfortable managing a high volume of inbound calls, guiding customers through claim-related questions, and completing accurate follow-up work in a fast-paced environment. The person in this role will combine strong service skills with careful documentation and sound judgment to help ensure each claim is handled thoroughly and professionally.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Respond to inbound customer inquiries regarding unclaimed property claims with professionalism, patience, and clarity.</p><p>• Provide updates on claim progress and explain what records or supporting materials are needed to move a claim forward.</p><p>• Guide customers through the claim submission process, including assistance with using the online portal and resolving basic navigation issues.</p><p>• Locate existing records and set up new claims within the company database while maintaining complete and accurate information.</p><p>• Enter, review, and validate claim data according to established procedures and quality expectations.</p><p>• Examine submitted documentation to help determine ownership and identify the appropriate next steps for claim processing.</p><p>• Record detailed summaries of customer interactions and claim activity so files remain current and well documented.</p><p>• Recognize inconsistencies, recurring concerns, or unusual issues and elevate them to management or the appropriate team when necessary.</p><p>• Support additional administrative assignments and special projects as business needs require.</p>
We are looking for a Customer Success Specialist to support customers from a remote work environment while delivering responsive, detail-oriented service. This Long-term Contract position is based in Basking Ridge, New Jersey, and is ideal for someone who communicates clearly, handles a fast-paced workload with empathy, and is comfortable navigating digital tools throughout the day. The right candidate brings customer support experience, sound judgment, and the ability to resolve issues efficiently while maintaining a positive customer experience.<br><br>Responsibilities:<br>• Respond to a high volume of customer inquiries with patience and a service-focused approach.<br>• Provide clear and thoughtful support over phone and other communication channels, using sound judgment to address a wide range of customer needs.<br>• Troubleshoot basic technical issues encountered in a work-from-home setting, including problems related to computers, applications, and browser use.<br>• Navigate multiple systems and browser windows efficiently to research information, document interactions, and complete follow-up tasks.<br>• Use collaboration and communication platforms such as Google Meet, Slack, and Gmail to stay connected with team members and support daily operations.<br>• Communicate solutions in a concise and easy-to-understand manner, ensuring customers feel heard and supported.<br>• Maintain accurate records of customer interactions and actions taken to help ensure timely resolution and continuity of service.
We are looking for a Call Center Specialist to support customers by delivering responsive, detail-oriented assistance in a high-volume inbound service environment. This Long-term Contract position is based in Bristol, Pennsylvania, and is ideal for someone who communicates clearly, stays organized, and remains effective in a fast-paced setting. The person in this role will help resolve customer needs, maintain accurate service records, and share recurring concerns or feedback with internal leadership to support continuous improvement.<br><br>Responsibilities:<br>• Handle incoming customer calls and provide timely, courteous support focused on resolving questions, concerns, and service needs.<br>• Document customer interactions thoroughly and complete required records, forms, and system updates with a high degree of accuracy.<br>• Identify recurring customer issues, service patterns, and feedback, then communicate key insights to supervisors and relevant team members.<br>• Build and maintain working knowledge of products, service procedures, and support tools with guidance from the management team.<br>• Manage call activity in alignment with established performance expectations for efficiency, service quality, and post-call processing.<br>• Use customer service applications and standard office tools to track requests, update accounts, and support daily operations.<br>• Contribute to a positive team environment by remaining dependable, adaptable, and ready to assist with additional assigned tasks as business needs change.
<p>benefits:</p><ul><li>medical</li><li>dental</li><li>vision</li><li>401k</li><li>paid time off</li></ul><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Oversee day-to-day customer service operations and ensure high-quality support delivery</li><li>Manage, coach, and develop a team of customer service representatives</li><li>Implement and improve processes to enhance efficiency and customer experience</li><li>Monitor KPIs, analyze performance metrics, and drive continuous improvement</li><li>Collaborate cross-functionally with sales, logistics, and finance teams</li><li>Resolve escalated customer issues in a timely manner</li><li>Ensure compliance with company policies and operational procedures</li></ul>
<p>Robert Half is seeking a professional and customer-focused Bilingual Call Center Representative to join a local team. In this role, you will handle inbound and outbound calls, assist customers with questions and concerns, provide accurate information, and deliver excellent service in both languages. The ideal candidate is a strong communicator, a problem-solver, and comfortable working in a fast-paced call center environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Answer inbound calls and make outbound calls to customers in a professional manner</li><li>Assist customers with account questions, service issues, order updates, and general inquiries</li><li>Communicate clearly and effectively in both English and Spanish </li><li>Document customer interactions accurately in the system</li><li>Resolve customer concerns efficiently while maintaining a high level of service</li><li>Escalate complex issues to the appropriate department when needed</li><li>Meet performance goals for call quality, response time, and customer satisfaction</li><li>Maintain confidentiality and follow company policies and procedures</li></ul><p><br></p>