We are looking for a dedicated Customer Service Representative to join our team in Bridgeport, New Jersey. This is a long-term contract position where you will play a key role in assisting customers, managing inquiries, and ensuring smooth order processes. The ideal candidate will have strong communication skills, the ability to work independently, and a proactive approach to problem-solving.<br><br>Responsibilities:<br>• Respond to inbound customer calls and address inquiries with attention to detail and in a timely manner.<br>• Process customer orders with accuracy and attention to detail.<br>• Coordinate with internal teams and external vendors to resolve issues and ensure customer satisfaction.<br>• Schedule repair work and communicate with mechanics and vendors as needed.<br>• Handle purchase orders, manage vendor communications, and oversee tow arrangements.<br>• Close repair orders efficiently while maintaining clear records.<br>• Utilize internal systems effectively, adapting quickly to the company's software.<br>• Provide consistent updates to customers regarding their orders or service requests.<br>• Ensure all interactions align with company policies and customer service standards.
<p>We are looking for an experienced Customer Service Representative to join a team in Conshohocken, Pennsylvania. This is an onsite contract-to-permanent position, offering an excellent opportunity to grow within a dynamic and fast-paced environment. You will play a key role in ensuring customer satisfaction by addressing inquiries, resolving issues, and supporting client needs effectively.</p><p><br></p><p>Responsibilities:</p><p>• Handle customer account requests, including updating payment methods, adjusting due dates, and resolving account-related concerns.</p><p>• Collaborate with merchants and internal departments to resolve installation or product-related challenges.</p><p>• Escalate complex or sensitive issues, such as legal or regulatory concerns, to the appropriate team for resolution.</p><p>• Provide accurate information and assistance to clients through inbound and outbound calls.</p><p>• Maintain thorough and organized documentation of all customer interactions and resolutions.</p><p>• Utilize Google Suite and proprietary software systems to manage customer information efficiently.</p><p>• Participate in ongoing training and development to stay updated with company policies and procedures.</p><p>• Actively contribute to team goals by ensuring timely and detail-oriented support for all customer inquiries.</p><p>• Offer voluntary weekend support for overtime as needed.</p><p>• Work closely with team members to ensure seamless communication and service delivery.</p>
<p>Are you passionate about delivering exceptional service and making a positive impact? Robert Half is seeking a dedicated Customer Service Representative to support a local and growing team. In this role, you’ll be the first point of contact for customers—resolving inquiries, addressing concerns, and ensuring a seamless experience.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Interact with customers via phone, email, and chat to provide timely solutions and support</li><li>Maintain accurate records of customer interactions and transactions</li><li>Collaborate cross-functionally with team members to resolve complex issues</li><li>Recommend process improvements to enhance the customer experience</li><li>Uphold company values with professionalism and empathy in every interaction</li></ul><p><br></p>
<p>We are looking for a Customer Service Representative to join a team in Malvern, Pennsylvania. In this hybrid position, you will play a pivotal role in ensuring smooth order processing and exceptional customer support. This is a Contract to permanent opportunity, offering the chance to grow within a dynamic organization.</p><p><br></p><p>Responsibilities:</p><p>• Accurately process customer orders and quotes in the system while verifying product availability and inventory levels.</p><p>• Collaborate with sales and warehouse teams to coordinate order entry, confirmations, and updates.</p><p>• Address customer inquiries regarding orders, pricing, returns, credits, and expedited shipping requests.</p><p>• Resolve issues promptly to ensure customer satisfaction and maintain positive relationships.</p><p>• Utilize Salesforce to manage customer information and streamline processes.</p><p>• Monitor and track order statuses, providing timely updates to customers and internal teams.</p><p>• Ensure compliance with company policies and procedures during all customer interactions.</p><p>• Assist with inbound and outbound calls, delivering attentive and courteous service.</p><p>• Support the team in achieving service targets and performance goals.</p><p>• Identify opportunities for process improvements and contribute to enhancing operational efficiency.</p><p>• Hours are 10:00 am to 6:30 pm.</p>
<p>We are looking for a detail-oriented Customer Service Specialist to join a team in Newtown Square, Pennsylvania. This Contract to permanent position is ideal for someone with strong organizational skills and a passion for supporting administrative tasks in a dynamic environment. The role focuses on data management, customer service, and assisting in daily operations to ensure the smooth running of processes.</p><p><br></p><p>Responsibilities:</p><p>• Provide administrative support to sales producers, ensuring they have the tools and information needed to drive new sales.</p><p>• Manage and update client databases and customer relationship management systems accurately.</p><p>• Perform data entry tasks, including reformatting spreadsheets and correcting errors within the system.</p><p>• Collaborate with data analysts to input and organize information efficiently in the CRM system.</p><p>• Utilize Microsoft Excel for sorting, formatting, and organizing data.</p><p>• Respond to inbound and outbound calls, delivering excellent customer service.</p><p>• Handle E-Mail correspondence professionally and promptly.</p><p>• Schedule appointments and maintain organized calendars.</p><p>• Assist in resolving system issues by identifying and correcting inaccuracies.</p><p>• Prepare and edit documents using Microsoft Word, PowerPoint, and Outlook.</p>
<p>Stable client within the legal industry seeks a tech savvy, Client Service Coordinator with strong communication skills. This role consists of providing excellent customer engagement by drafting client correspondence and documentation, generating client invoices, distributing incoming mail and packages, forwarding onboarding documents, entering data into the company’s CRM system, collecting client payments, and coordinating with outside vendors as needed. The ideal Client Service Coordinator will also develop business plans to assist in goal setting, present product knowledge to prospective clients, negotiate agreements, and resolve all client inquiries. </p><p><br></p><p>How you will make an impact</p><p>· Assist and welcome visitors</p><p>· Manage client records and documents</p><p>· Assist with administrative support</p><p>· Provide client/vendor support/management</p><p>· Calendar Management</p><p>· Generate email correspondence</p><p>· Review Legal Agreement/Contracts</p><p>· Document Management</p><p>· Resolve transaction discrepancies</p>
We are looking for a proactive and detail-oriented Client Services Coordinator to join our team in Conshohocken, Pennsylvania. In this role, you will serve as the first point of contact for our Managed IT Services team, ensuring smooth communication with clients and efficient handling of support requests. If you excel at multitasking, scheduling, and providing exceptional customer service, we encourage you to apply.<br><br>Responsibilities:<br>• Respond promptly to incoming client calls, addressing inquiries and creating support tickets in the system.<br>• Manage and update support tickets, ensuring accurate documentation and timely resolutions.<br>• Communicate clear next steps, schedules, and expectations to clients throughout the service process.<br>• Assign tickets to technicians based on urgency, skill requirements, and availability.<br>• Coordinate remote and onsite appointments with clients to ensure services are delivered efficiently.<br>• Monitor ticket queues, ensuring timely responses and adherence to service protocols.<br>• Escalate complex issues when necessary to maintain high service standards.<br>• Track and report on service metrics, such as ticket volume and response times, to improve operational efficiency.<br>• Identify recurring issues and provide recommendations to enhance client experiences.<br>• Collaborate with leadership to analyze workload trends and optimize technician utilization.
<p>We are looking for highly articulate, empathetic, tech-savvy Call Center Representatives to handle high‑volume inbound calls from individuals seeking legal assistance. This is a true call center role focused on customer care and intake. You will answer a high volume of inbound calls (10-15 calls per hour – 80-100 a day) from callers seeking connection to the appropriate company. You will provide compassionate, patient, and professional support to individuals experiencing sensitive or stressful situations and follow a pre-set script/template responses for each client represented. You will gather only the required intake information and enter caller information accurately into the system and route the inquiry to the appropriate contact. </p><p><br></p><p> </p>
<p>We are looking for a skilled Call Center Specialist to join our team. As part of the healthcare industry, this role requires excellent communication and organizational skills to deliver exceptional service to patients and clients. </p><p>This is a long-term contract position where you will play a vital role in ensuring a smooth and attentive experience for everyone you assist. This is an <strong>on-site position, five days a week, Monday through Friday.</strong></p><p><br></p><ul><li>Respond to a high volume of inbound and outbound calls, chats, and emails, addressing inquiries and concerns by collecting relevant information, researching solutions, and providing accurate guidance.</li><li>Educate customers about available services, explaining features and benefits to help them make informed decisions.</li><li>Handle escalations for complex issues, ensuring they are directed to the appropriate department or team member.</li><li>Coordinate and manage appointments or requests according to established scheduling protocols.</li><li>Maintain detailed records of interactions, appointments, and follow-ups using designated systems.</li><li>Utilize software and other tools to efficiently manage scheduling, customer requests, and communications.</li><li>Navigate multi-line phone systems to efficiently handle and route calls.</li><li>Collaborate with team members to ensure a seamless workflow and high-quality service.</li><li>Maintain professionalism and accuracy while handling high volumes of communication across multiple channels.</li><li>Support the team by assisting customers with questions, scheduling, and other needs.</li><li>Ensure compliance with office procedures and maintain familiarity with office equipment and systems.</li></ul>
We are looking for a dedicated Client Intake Specialist to join our team in Wilmington, Delaware. This role requires exceptional organizational and communication skills to handle client interactions, manage critical deadlines, and support legal processes. As a vital member of the team, you will collaborate closely with both the client service and litigation teams to ensure efficient case management. This is a long-term contract position offering a dynamic opportunity to contribute to meaningful legal work.<br><br>Responsibilities:<br>• Respond promptly to client inquiries and provide exceptional service.<br>• Oversee incoming and outgoing correspondence with clients, ensuring timely communication.<br>• Order, track, and review client medical records to gather evidence for cases, including follow-ups as necessary.<br>• Manage and maintain deadlines related to statutes of limitations and client discovery processes.<br>• Prepare and submit answers to interrogatories, Plaintiff Fact Sheets, Profile Forms, and Census Forms while addressing any deficiencies.<br>• Collaborate with the Client Service Specialist team to streamline client management processes.<br>• Work closely with the litigation team to ensure files are complete, discovery deadlines are met, and trial preparations are thorough.<br>• Conduct legal research using tools like Westlaw, LexisNexis, and public-access websites.<br>• Utilize Microsoft Word and Excel to organize and manage projects effectively.<br>• Ensure seamless integration of case management tools to fulfill legal obligations.