<p>Job Description: Entry-Level Accountant I</p><p><br></p><p>Position Summary:</p><p>We are seeking an entry-level Accountant I to join our team in Fox Chapel on a contract-to-hire basis. This position supports the organization's financial operations by focusing on financial reporting, account reconciliation, and general ledger maintenance in accordance with US generally accepted accounting principles (GAAP). The ideal candidate is detail-oriented, eager to learn, and committed to ensuring accurate financial transactions. This is a 40-hour-per-week role with free on-site parking and business casual attire.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>General Ledger and Reconciliation:</p><ul><li>Prepare and post journal entries in alignment with GAAP principles.</li><li>Reconcile bank accounts, and asset, liability, and net asset accounts on a monthly basis.</li><li>Assist with the maintenance of the Property, Plant, and Equipment (Fixed Asset) Ledger.</li></ul><p>Accounts Payable and Receivable:</p><ul><li>Provide assistance with accounts payable and payroll processes.</li><li>Support accounts receivable functions, including tracking payments and invoicing for certain program services.</li><li>Track and record credit card activity in the general ledger on a monthly basis.</li></ul><p>Reporting and Analysis:</p><ul><li>Assist with grant and contract reporting.</li><li>Provide monthly financial reports regarding restricted and board-designated net assets.</li><li>Prepare special analyses and reports as requested by Finance Department leadership.</li><li>Participate in the monthly and year-end closing processes successfully.</li></ul><p>Other Duties:</p><ul><li>Prepare data for county contracts and billing for services under county agreements.</li><li>Assist with payroll and benefits analysis entries.</li><li>Collaborate on accounting tasks and initiatives across departments.</li><li>Offer support for affiliated and umbrella organizations, including HUD corporations.</li><li>Collect and organize relevant data from agency programs effectively.</li></ul><p>Qualifications:</p><ul><li>Bachelor’s degree in Accounting or related field preferred.</li><li>Demonstrated understanding of US GAAP principles.</li><li>Proficiency in Microsoft Office Suite (Excel, Word, Outlook).</li><li>Strong attention to detail and ability to manage multiple tasks effectively.</li><li>Team-oriented with strong verbal and written communication skills.</li></ul><p>Other Job Details:</p><ul><li>Location: Fox Chapel, with free parking available on-site.</li><li>Hours: Full-time, 40 hours per week.</li><li>Attire: Business casual to reflect a professional yet comfortable work environment.</li></ul><p>If you are interested in being considered for this Entry Level Accounting position, please apply online via the Robert Half website. After applying online, please call 412-471-5946 and ask to speak with Aimee, Carrie, or Dan to confirm your application was received. Please reference job #03760-0013302109 when calling! We also recommend applying on the Robert Half website or using the Robert Half app.</p>
We are looking for a detail-oriented Closing Coordinator to join our team in Pittsburgh, Pennsylvania. In this role, you will play a pivotal part in supporting the Closing/Settlement department by preparing, reviewing, and managing closing packages. This is a long-term contract position within the mortgage industry, offering an excellent opportunity to grow your expertise in title-related processes.<br><br>Responsibilities:<br>• Prepare preliminary fee sheets and pre-altas for lender disclosure purposes, ensuring accuracy and timeliness.<br>• Monitor document queues and make necessary updates to initial closing documents as required.<br>• Communicate effectively with customers, notaries, attorneys, and borrowers to address inquiries and coordinate closing packages.<br>• Order and review updated payoffs, including mortgage payoffs, taxes, title commitments, and subordinations.<br>• Manage work queues for closing coordination tasks, ensuring timely completion of all required functions.<br>• Review and download loan documents, preparing comprehensive packages for delivery to notaries or attorneys.<br>• Track the status of all outstanding closing packages and address any delays or issues.<br>• Provide support to the disbursement department and assist with funding conditions for closings.<br>• Generate and deliver reports to clients as needed, maintaining consistent communication.<br>• Adhere to company policies, procedures, and regulatory requirements, completing all mandatory compliance training within deadlines.
<p><strong>Contract Medical Billing/Claims/Collections Specialist</strong></p><p><br></p><p><em>Location: Remote, Northeast Ohio (Canton, OH-Based)</em></p><p><br></p><p>We are seeking a detail-oriented and experienced Medical Billing/Claims/Collections Specialist to join our talented team on a contract basis. This role is critical for ensuring accurate coding processes, maintaining compliance with revenue integrity standards, and optimizing charge capture workflows. Although this position is fully remote, candidates must reside within the Northeast Ohio area to foster seamless collaboration with local teams and stakeholders. A coding certification is preferred to demonstrate expertise in industry standards and best practices.</p><p><strong>Responsibilities:</strong></p><ul><li>Accurately assign diagnostic and procedural codes for outpatient and inpatient billing to guarantee precise charge capture.</li><li>Conduct coding audits to identify missing documentation or discrepancies impacting revenue generation.</li><li>Ensure consistent compliance with coding and reimbursement guidelines while adhering to relevant industry standards.</li><li>Educate healthcare providers on coding specificity and quality indicators to enhance documentation accuracy and streamline workflows.</li><li>Track and report open encounters and zero charges proactively to relevant personnel.</li><li>Collaborate with department leaders, healthcare providers, and organizational leadership to address coding concerns or identify optimization opportunities.</li><li>Meet or exceed established productivity and quality benchmarks for coding tasks.</li><li>Support revenue cycle and clinical teams in performing additional administrative functions as required.</li><li>Stay current with coding policies, guidelines, and healthcare industry trends to uphold best practices.</li><li>Utilize hospital software applications and Microsoft Office tools effectively to accomplish daily responsibilities with efficiency.</li></ul><p><strong>Preferred Qualifications:</strong></p><ul><li>A coding certification (e.g., CPC, CCS, or equivalent) is strongly preferred.</li><li>Proven experience in medical billing, claims, and collections.</li><li>Expertise in diagnostic and procedural coding, coupled with familiarity with audit processes and revenue cycle optimization.</li><li>Knowledge of relevant coding guidelines and reimbursement policies.</li><li>Strong communication skills and an ability to work collaboratively with healthcare professionals and cross-functional teams.</li><li>Proficient in healthcare software applications and Microsoft Office Suite.</li></ul><p><strong>Why Join Us?</strong></p><p>This opportunity allows you to contribute to the smooth operation of a respected healthcare organization while working in a flexible remote environment. Be a part of a dynamic environment with a mission to make healthcare administration seamless and efficient.</p><p>Apply now to make an impact in the healthcare industry while showcasing your skills and expertise.</p><p><br></p><p>Want to build your career in healthcare? </p>
<p>We are looking for an experienced Manager of Control Testing to oversee a team of testing analysts and ensure the effective evaluation of banking controls in compliance with regulatory standards. This role is based in Pittsburgh, Pennsylvania, and requires a strong understanding of risk management, audit functions, and control testing processes. The ideal candidate will excel in leadership, communication, and analytical skills while driving operational excellence within the audit team.</p><p><br></p><p>Responsibilities:</p><p>• Lead and manage a team of testing analysts, ensuring all control tests are conducted according to established policies and procedures.</p><p>• Perform quality checks on control testing activities to maintain high standards and compliance.</p><p>• Monitor the control testing queue to ensure that timelines and milestones are consistently met.</p><p>• Address escalations related to findings outside the normal scope of testing, providing guidance and resolution.</p><p>• Review and approve control testing results, assisting in their communication across relevant stakeholders.</p><p>• Facilitate onboarding and training for new team members, as well as ongoing development for current staff.</p><p>• Support risk management initiatives by identifying, reporting, and mitigating risks in daily operations.</p><p>• Drive adherence to regulatory laws and company guidelines, ensuring superior levels of compliance.</p><p>• Take on additional duties and projects as assigned to meet organizational goals.</p>
We are looking for a detail-oriented Administrative Assistant to join our team in Pittsburgh, Pennsylvania. This Contract-to-Permanent position will support a large-scale airport project, offering an exciting opportunity to work directly on-site in a dynamic environment. The ideal candidate will bring strong organizational skills, proficiency in administrative tools, and a proactive approach to managing tasks.<br><br>Responsibilities:<br>• Provide administrative support to the team, ensuring smooth daily operations within the on-site field trailer.<br>• Manage and organize data using tools such as Microsoft Excel and Microsoft Access.<br>• Create and edit documents and visual content using Adobe Photoshop and Adobe editing tools.<br>• Collaborate with team members on construction-related tasks, utilizing Bluebeam Revu software when applicable.<br>• Maintain clear communication and coordination through Microsoft Teams and Outlook.<br>• Assist in preparing reports, presentations, and other materials as needed.<br>• Ensure accurate record-keeping and documentation to support project workflows.<br>• Troubleshoot minor technical issues with software and provide basic support to the team.<br>• Adapt to evolving project needs and prioritize tasks effectively.
<p>We're on the lookout for a detail-loving Bookkeeper to join our team in Pittsburgh, PA! If numbers are your thing and you thrive on keeping financial records spotless, streamlining invoicing, and tackling reconciliations, this is for you.</p><p><br></p><p>This part-time, onsite role offers flexible hours —perfect for someone who wants hands-on experience with financial statement reviews, bank reconciliations, and managing accounts payable and receivable. Come make an impact with us!</p><p><br></p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Streamline the Order to Delivery (OTD) invoicing process to enhance efficiency</p><p><br></p><p>• Review and verify the accuracy of customer invoices on a weekly and monthly basis</p><p><br></p><p>• Maintain and update invoice blanks, creating new invoices for customers when necessary</p><p><br></p><p>• Ensure the accuracy of the Monthly Revenue Report before submission</p><p><br></p><p>• Conduct regular meetings with the administrative assistant to discuss financial matters</p><p><br></p><p>• Handle garnishment and tax inquiries, directing them to the appropriate parties when necessary</p><p><br></p><p>• Assist in the completion of employee payroll requests, including garnishment and unemployment requests</p><p><br></p><p>• Compare and verify customer payments with invoices to ensure consistency</p><p><br></p><p>• Review financial statements to ensure accuracy and compliance</p><p><br></p><p>• Utilize QuickBooks for various accounting tasks such as journal entries and month-end close.</p><p><br></p><p>If you have the appropriate background for the Bookkeeper role and are interested in being considered, please apply using the Robert Half website. After applying to this accounting/finance role, please CALL immediately at 412-471-5946 to confirm your application has been received and reference Job # 03730-0013300755</p>
<p><strong>Customer Service Representative</strong></p><p><br></p><p><strong>Position Overview:</strong></p><p>We are looking for a personable and detail-oriented <strong>Customer Service Representative</strong> to join our team. Acting as the face of our organization, you will serve as a primary point of contact for customers, ensuring their needs are met with professionalism and efficiency. This role requires strong problem-solving skills, digital fluency with customer support tools, and outstanding communication abilities. The ideal candidate will thrive in a fast-paced environment and be committed to delivering exceptional customer experiences.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ol><li><strong>Customer Interaction:</strong> Provide friendly, knowledgeable, and efficient assistance to customers—whether handling inquiries, resolving complaints, or managing account-related transactions. (Source: Robert Half Salary Guide)</li><li><strong>Problem Solving:</strong> Analyze customer issues and offer solutions or escalate cases to appropriate teams when necessary to ensure resolution.</li><li><strong>Digital Proficiency:</strong> Leverage CRM platforms and support automation tools to log interactions, generate reports, and optimize workflows. (Source: Robert Half Salary Guide)</li><li><strong>Service Excellence:</strong> Develop a rapport with customers to understand their unique needs and recommend appropriate products or services.</li><li><strong>Operational Efficiency:</strong> Assist in cross-functional process improvements to help enhance the overall customer experience and streamline internal tasks. (Source: Robert Half Salary Guide)</li></ol><p><strong>Qualifications and Skills:</strong></p><ul><li>Proven customer support or public-facing experience; experience in banking, retail, or related fields is a plus.</li><li>Strong computer literacy, including proficiency with CRM systems and automation tools.</li><li>Excellent verbal, written, and interpersonal skills.</li><li>Adaptive problem-solving and decision-making abilities in a dynamic environment.</li><li>Strong organizational skills and attention to detail to manage multiple requests effectively.</li><li>A professional and service-oriented demeanor at all times.</li></ul><p><strong>Additional Information:</strong></p><p>With growing emphasis on hybrid responsibilities, our customer service representatives not only manage traditional support duties but also contribute to ongoing innovations in customer service delivery. This position offers opportunities for career development in a supportive and evolving workplace environment.</p><p><br></p><p>Interested in joining a forward-thinking team? <strong>Apply today!</strong></p>
<p>An organization in the Downtown Area is in need of temporary to hire Accounts Payable Specialist.</p><p><br></p><p>The position Accounts Payable position is ON-SITE with discounted parking.</p><p><br></p><p>The Accounts Payable specialist would be responsible for the following duties:</p><p>• Assist with month-end, quarter-end, and year-end closing activities.</p><p>• Prepare journal entries and other financial transactions to record revenues, expenditures, assets, and liabilities.</p><p>• Perform reconciliations.</p><p>• Manage accounts payable processes, including purchase orders, invoice processing, coding, petty cash, stop payments, and void check requests.</p><p>• Assist with preparation of 1099s.</p><p>• Work with vendors to resolve payment issues and discrepancies</p><p>• Correspondanence with vendors and customers.</p><p><br></p><p>If you are interested in being considered for this Accounts Payable Specialist position, please 1) Apply online AND 2) follow up with a phone call to 888-396-0099!</p>
We are looking for a skilled Accounts Receivable Specialist to join our team in Youngstown, Ohio. In this long-term contract position, you will manage various aspects of accounts receivable operations, including credit reviews, invoicing, collections, and customer account maintenance. This role is ideal for someone with a strong attention to detail and a solid background in commercial billing, cash applications, and collections.<br><br>Responsibilities:<br>• Review and evaluate new customer applications, establish credit limits, and collaborate with credit insurance providers.<br>• Maintain updated records of customer credit terms, limits, and holds to ensure account compliance.<br>• Monitor customer accounts for payment activity, credit availability, and overall financial health.<br>• Ensure timely collection of receivables within agreed payment terms and address overdue accounts.<br>• Issue lien waivers, reconcile payments with projects, and coordinate with legal teams to maintain lien rights.<br>• Respond promptly to customer inquiries regarding billing discrepancies and payment-related concerns.<br>• Process daily invoices for shipments and manage customer pay portals efficiently.<br>• Post daily cash transactions and prepare detailed reports on outstanding accounts receivable.<br>• Handle customer chargebacks, bad debt management, and resolve invoicing issues.<br>• Calculate sales commissions for both internal and external representatives and assist with tax filings.
We are looking for a dedicated Staff Accountant to join our team on a long-term contract basis in Pittsburgh, Pennsylvania. This position offers an opportunity to manage vital accounting processes while contributing to the financial health and transparency of the organization. The ideal candidate will have a strong understanding of accounting principles and a proven ability to work efficiently and accurately.<br><br>Responsibilities:<br>• Oversee accounts payable and accounts receivable processes, ensuring timely and accurate transactions.<br>• Prepare detailed financial reports for review by the board of directors.<br>• Reconcile accounts on a regular basis to maintain financial accuracy.<br>• Manage and update the general ledger to reflect accurate financial data.<br>• Process journal entries and ensure compliance with accounting standards.<br>• Handle corporate tax returns and sales tax filings with precision and adherence to regulations.<br>• Utilize QuickBooks to maintain organized and up-to-date financial records.<br>• Support the organization during capital campaigns by providing comprehensive financial insights and reporting.
We are looking for an experienced Accounts Receivable Clerk to join our team in Gibsonia, Pennsylvania. This role involves managing financial transactions, ensuring timely billing and payments, and maintaining accurate records for healthcare facilities. The ideal candidate will bring expertise in insurance billing and reconciliation, along with strong organizational and analytical skills.<br><br>Responsibilities:<br>• Handle accounts receivable processes for long-term care, assisted living, and independent living facilities.<br>• Perform insurance billing and follow-ups for Skilled Nursing Part A & B claims.<br>• Verify insurance details for Skilled Nursing and Home Health services.<br>• Reconcile accounts and prepare journal entries to ensure financial accuracy.<br>• Generate and analyze accounts receivable aging reports.<br>• Post private pay cash payments and process refunds efficiently.<br>• Manage consolidated billing and prepare statements for healthcare organizations.<br>• Update yearly fee schedules for Medicare and Highmark Part B services.<br>• Process miscellaneous invoices such as ambulance charges and handle mail forwarding tasks.<br>• Enter facility charges related to resident accounts and ensure proper coding of diagnosis codes.
<p>Our client located in downtown Pittsburgh is hiring for a receptionist to start in the beginning of October . This is a 12-week onsite contract role with a schedule of Monday through Friday, 8:00 AM – 5:00 PM, including a 1-hour lunch break. The position offers a pay rate of $18-$20 an hour based off of experience.</p><p><br></p><p><br></p><p><strong>Job responsibilities</strong> would include ordering food, phones, conference rooms, scheduling communications.</p><p>• Answering firm telephone and greeting guests.</p><p>• Maintaining firm conference room calendar and assist in preparing and setting up conference rooms for internal meetings, conferences, and events.</p><p>• Entering time and submitting expenses for various attorneys and administrators.</p><p>• General secretarial duties, including drafting, copying, faxing, scanning and filing of incoming and outgoing correspondence and documents.</p><p>• Providing administrative support as needed including preparing correspondence, redacting documents, and preparing spreadsheets.</p><p><br></p>
We are looking for an experienced Accounts Payable Clerk to join our team in Moon Township, Pennsylvania, on a contract basis. This hybrid position requires a dedicated individual who can efficiently handle invoice processing, coding, and payment tasks. The role combines remote work with on-site responsibilities three days a week.<br><br>Responsibilities:<br>• Process and verify invoices for accuracy and compliance with company standards.<br>• Assign appropriate codes to invoices to ensure proper accounting treatment.<br>• Conduct regular check runs to facilitate timely payment to vendors.<br>• Manage invoice approvals and track their progress through the system.<br>• Maintain accurate records of all accounts payable transactions.<br>• Communicate with vendors to resolve billing discrepancies and answer inquiries.<br>• Collaborate with internal teams to ensure smooth financial operations.<br>• Support audits by providing documentation and clarifications related to accounts payable.<br>• Assist in improving processes for greater efficiency and accuracy.
We are looking for a detail-oriented Data Entry Clerk to join our team in Pittsburgh, Pennsylvania. This long-term contract role requires someone with exceptional accuracy and organizational skills to handle data entry tasks efficiently. The position is 100% onsite and provides a great opportunity for individuals with strong typing and data management abilities.<br><br>Responsibilities:<br>• Accurately input data into designated systems and databases.<br>• Maintain the integrity and confidentiality of all information processed.<br>• Perform numeric and alphanumeric data entry tasks with speed and precision.<br>• Review and verify data for errors or discrepancies, ensuring high-quality results.<br>• Assist in transferring data into new software systems as needed.<br>• Organize and maintain records to ensure easy access and retrieval.<br>• Collaborate with team members to meet deadlines and project goals.<br>• Follow established procedures and guidelines for data entry processes.<br>• Troubleshoot and resolve minor data entry issues as they arise.<br>• Provide regular updates on task progress to supervisors.
We are seeking a dedicated Sr. Financial Analyst to join our team, located in Malvern, Pennsylvania. This role operates within the financial sector and will cover responsibilities such as managing business systems, working with CRM, and utilizing data mining techniques. <br><br>Responsibilities:<br><br>• Oversee and manage business systems to ensure smooth operations.<br>• Utilize CRM to maintain and develop customer relationships and satisfaction.<br>• Employ Crystal Reports for generating informative and detailed reports.<br>• Apply data mining techniques for extracting meaningful information to aid in strategic decisions.<br>• Manage accounting functions to ensure accurate financial records.<br>• Conduct auditing to ensure compliance with financial regulations and standards.<br>• Oversee budget processes, ensuring they are efficient and adhere to financial guidelines.<br>• Handle capital management to ensure the organization's financial stability.<br>• Utilize the 'About Time' system for efficient time management.
<p>We are seeking a highly skilled and detail-oriented Financial Analyst with experience in the manufacturing industry to join our team. The ideal candidate will utilize their analytical expertise to evaluate financial data, create reports, and provide strategic insights to support business decisions. This role requires proficiency in financial reporting, forecasting, and cost analysis, as well as strong knowledge of manufacturing operations and industry-specific trends.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Analyze financial data and key performance indicators (KPIs) to support strategic decision-making in manufacturing operations.</li><li>Develop and maintain accurate financial forecasting models and perform variance analyses to identify trends and budget deviations.</li><li>Support cost analysis and control initiatives, including product costing, raw materials monitoring, and manufacturing overhead assessments.</li><li>Prepare monthly, quarterly, and annual financial reports, ensuring accurate and timely submission to management and stakeholders.</li><li>Evaluate ERP systems' financial modules to ensure proper functionality and efficiency in manufacturing processes.</li><li>Collaborate with cross-functional teams, including operations, supply chain, and sales, to align financial goals with company objectives.</li><li>Assist with compliance reporting and ensure adherence to industry regulations and accounting standards.</li><li>Identify cost-saving opportunities and make recommendations toward improving operational efficiency within manufacturing processes.</li></ul><p><br></p>
We are looking for a Senior Accountant to join our team in Pittsburgh, Pennsylvania. In this role, you will oversee critical accounting processes, ensuring compliance with financial regulations and internal controls. The ideal candidate will have a strong technical accounting background, excellent analytical skills, and a collaborative mindset to support organizational growth.<br><br>Responsibilities:<br>• Manage daily accounting operations to ensure adherence to U.S. regulations and company policies.<br>• Perform month-end, quarter-end, and year-end closing activities, including preparing journal entries and reconciling accounts.<br>• Prepare internal and external financial reports, including consolidated financial statements.<br>• Analyze and reconcile complex accounts such as intercompany transactions, fixed assets, accrued expenses, and revenue recognition.<br>• Work closely with FP& A, operations, and development teams to ensure accurate cost classification and financial alignment.<br>• Coordinate the preparation of audit schedules and serve as a key point of contact for external auditors.<br>• Provide financial insights and recommendations during project meetings.<br>• Support the implementation and optimization of accounting systems and processes to align with organizational needs.<br>• Undertake additional responsibilities as assigned to support the accounting and finance teams.
<p>We are looking for an experienced Cost Accountant to join our team. In this long-term contract role, you will play a critical part in overseeing cost accounting operations within a manufacturing environment. The ideal candidate will have extensive expertise in standard costing methods, financial audits, and account reconciliations.</p><p><br></p><p>Responsibilities:</p><p>• Lead month-end close processes to ensure timely and accurate reporting.</p><p>• Manage general ledger activities, including journal entries and reconciliations.</p><p>• Oversee financial statement audits and ensure compliance with regulatory standards.</p><p>• Analyze and implement cost accounting practices, such as standard costing and activity-based costing.</p><p>• Develop and maintain accurate product costing and bill of materials (BOM).</p><p>• Contribute to the improvement of manufacturing cost accounting processes.</p><p>• Collaborate with teams to ensure consistent application of costing methods and compliance.</p><p>• Monitor and evaluate financial data to identify cost improvement opportunities.</p><p>• Prepare detailed reports and analyses to support strategic decision-making.</p>
<p>Our client in the South Side of Pittsburgh, PA is hiring for a Bilingual Customer Service Representative for a contract to hire job opportunity. This location has free parking provided and they are also bus accessible! After DAY 1, the position is remote. Must be living in PENNSYLVANIA OR OHIO. Training schedule: 8AM - 4:30PM (Monday - Friday) for first 3 weeks. Permanent schedule would be sometime between 8AM -6PM (Monday - Friday). Pay: $18</p><p><br></p><p>This position is responsible for direct communication with customers, handling customer questions, taking inbound calls, making outbound calls, and taking applications over the phone for the companys programs. Requires an individual who has outstanding customer service skills, the ability to navigate computer systems efficiently and ability to fluently speak multiple languages, including Spanish.</p><p><br></p><p>Essential Duties and Responsibilities: include the following. Other duties may be assigned.</p><p>Perform day-to-day activities of the program under the supervision of the Workforce Director, including:</p><p>• Manages timecard daily by clocking in/out of the timekeeping systems at the beginning/end of shift and for unpaid lunch breaks.</p><p>• Recognizes and respects diversity among coworkers and customers.</p><p>• Maintains regular attendance.</p><p>• Knowledge of company policies, practices, and procedures.</p><p>• Ability to understand and navigate telephone and computer systems to communicate with customers.</p><p>• Complete customer applications using the telephone and determines customer eligibility for relevant programs.</p><p>• Correctly follows workflow process in programs software systems to complete tasks as assigned.</p><p>• Manages difficult or emotional customer situations by using appropriate de-escalation tactics.</p><p>• Responds promptly to customer needs.</p><p>• Adheres to program guidelines and procedures, as established by Dollar Energy.</p><p>• Takes inbound calls from customers, assists customers with questions and resolving problems related to program participation.</p><p>• Maintains and updates customer accounts using the Dollar Energy computer systems.</p><p>• Advises customers of application process for LIHEAP.</p><p>• Recertifies customers in the Customer Assistance Program.</p><p>• Performs data processing and maintenance of customer accounts using the Dollar Energy computer systems.</p><p>• Obtains and reviews income documentation.</p><p>• Required to work on other utility programs if there is a business need.</p><p>• Handles work assignments as assigned by Workforce, or a Subject Matter Expert.</p><p>• Utilizes knowledge base for utility program information and procedures daily.</p><p>• Reviews and acknowledges QA, metric, and coaching communication in a timely manner.</p><p>• Check emails, Teams messages and other standard modes of company communication daily.</p><p>• Meets monthly metrics for Contact Center Specialist level.</p>
We are looking for a dedicated Controller to lead financial operations and provide strategic guidance for our organization based in Boardman, Ohio. This role demands expertise in managing budgets, preparing detailed reports, and ensuring compliance with financial regulations. The ideal candidate will bring a proactive approach and a strong background in accounting, ideally within the hospitality or construction sectors.<br><br>Responsibilities:<br>• Oversee and manage all financial operations, including bookkeeping, accounting, and reporting.<br>• Prepare accurate financial statements, forecasts, and reports to guide decision-making.<br>• Supervise a small accounting team and ensure timely review of budgets.<br>• Analyze financial data to identify opportunities for cost reductions and improved efficiency.<br>• Ensure compliance with applicable financial regulations and standards.<br>• Handle tax reporting processes for smaller-scale businesses.<br>• Monitor financial trends and market conditions to support business growth and expansion initiatives.<br>• Utilize Sage software to maintain accurate financial records and streamline processes.<br>• Collaborate with leadership to develop strategies that align with organizational goals.
We are looking for a dedicated Title Clerk to join our team in Pittsburgh, Pennsylvania. In this long-term contract position, you will play a pivotal role in supporting the closing and settlement process, ensuring all necessary documents are prepared and reviewed accurately. This role offers an excellent opportunity to collaborate with various stakeholders and contribute to the efficient handling of title-related tasks in the mortgage industry.<br><br>Responsibilities:<br>• Prepare preliminary fee sheets and pre-altas for lender disclosure purposes and pre-balancing.<br>• Monitor document queues and address required changes to initial documents promptly.<br>• Communicate effectively with customers, notaries, attorneys, and borrowers regarding closing packages.<br>• Order updated payoffs, including mortgage payoffs, taxes, title commitments, and subordinations.<br>• Manage work queues to ensure all closing coordinator functions are completed in a timely manner.<br>• Review and download loan documents, ensuring packages are fully prepared for delivery to notaries or attorneys.<br>• Track the status of outstanding packages and follow up as necessary.<br>• Provide support to the disbursement department and assist with funding conditions as needed.<br>• Generate, review, and deliver reports to customers while maintaining accuracy and timeliness.<br>• Adhere to company policies, procedures, and regulatory requirements, completing mandatory compliance training by specified deadlines.
<p><strong>Summary:</strong></p><p>Detail-oriented Administrative Coordinator sought to perform essential administrative tasks within a dynamic manufacturing environment. This position offers the opportunity to independently contribute while supporting organizational operations with precision and proactive problem-solving.</p><p><strong>Responsibilities:</strong></p><ul><li><strong>Research and Analysis:</strong> Conduct detailed online research focused on companies within the crane industry, ensuring comprehensive insights.</li><li><strong>Data Management:</strong> Accurately input and maintain data records using Excel spreadsheets, adhering to high standards of precision and organization.</li><li><strong>Documentation:</strong> Organize and update company information to ensure accessibility and proper documentation practices.</li><li><strong>Site Monitoring:</strong> Oversee site services and proactively identify opportunities for maintenance and improvement.</li><li><strong>Team Collaboration:</strong> Communicate and collaborate with relevant teams to ensure seamless workflows and operational success.</li><li><strong>Administrative Support:</strong> Perform general administrative duties to fulfill operational needs effectively.</li><li><strong>Compliance Assurance:</strong> Uphold company policies and procedures across all documentation processes.</li></ul>
<p>We are currently searching for a Contact Center Representative for our clients' Contact Center. This will be a fully onsite role based in North Shore, Pittsburgh for a contract-to-hire opportunity. The starting salary for this position ranges from $17.00 to $22.00. This position offers free parking and near bus line. This position is responsible for handling a high volume of inbound and or outbound calls. Identify our customer’s needs, provide product/service information, and to resolve any questions and or concerns they may have. The candidate should be familiar with various banking concepts, products, services, and have the ability to perform various customer service tasks. The candidate should have an outgoing, upbeat, and friendly demeanor. A positive work ethic and must work well in a team environment.</p><p><br></p><p>Must be flexible to work the following hours. shifts will change and must be able to work late nights and weekends!</p><p>Schedule/Hours</p><p>• Monday thru Friday 7:45AM-9PM</p><p>• Saturdays and Sundays 7:45AM -5PM</p><p>• FT – 5 days a week, 40 hours a week with varying shifts (7:45AM-5, 9AM-6, 10AM-7, 12PM-9) + rotating weekend shifts.</p><p>• 90 Day Training Period in which your schedule will be Monday – Friday 7:45AM-5PM (Full Time only)</p><p><br></p><p>Primary Responsibilities:</p><p>Respond to a high volume of incoming telephone calls related to a variety of customer service requests and general banking inquiries. Quickly identify the customer’s needs, determine the best solution or provide an alternative recommendation, and communicate the proper resolution to the customer. The ideal candidate understands and strives to meet or exceed the Contact Center’s Key Performance Metrics on a daily, weekly and monthly basis. Promotes bank products and services by properly identifying the customer’s needs and providing appropriate offerings.</p><p>Performs various tasks to include refund requests, dispute handling, payoff quotes, address complaints, update account changes, process stop payments, submit credit card limit increase inquiries.</p><p>Provide basic trouble shooting support for online banking products and services such as password resets, mobile banking, and bill payments.</p><p>Support branch operations and act as a liaison between the branch and customer through engagement and ownership of the service request. Act as the “voice of the customer” by submitting feedback.</p><p>Builds sustainable relationships by displaying a friendly demeanor, superior customer service, empathy and the desire to help, while providing exceptional customer service. Performs other related duties and projects as assigned by management. Ability to work some holidays and weekends.</p><p><br></p><p>Minimum Level of Education Required to Perform the Primary Responsibilities of this Position:</p><p>High School Diploma or GED</p><p>College a plus</p><p><br></p>
<p>Robert Half is seeking a talented <strong>Business Intelligence ETL Developer</strong> to join our team in Pittsburgh, Pennsylvania. This position supports the company’s data and business intelligence needs, ensuring stakeholders have the tools and information necessary for improved business processes. The successful candidate will play a critical role in the design, development, and implementation of robust data solutions within our enterprise data warehouse environment, while also offering ongoing technical support.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Ensure <strong>data accuracy and availability</strong> by monitoring and supporting ETL processes from various data sources.</li><li>Develop a thorough understanding of <strong>current processes</strong> and identify key data dependencies.</li><li>Work collaboratively with team members to refine processes for improved <strong>data quality</strong> and <strong>system performance</strong>.</li><li>Manage the technical design, implementation, maintenance, and support of data warehouse systems.</li><li>Translate business needs into actionable designs, build solutions, and conduct testing.</li><li>Contribute to <strong>data design</strong>, database architecture, and the creation of scalable repositories.</li><li>Create and maintain technical documentation, including architecture diagrams, process flows, and prototypes.</li><li>Assist in testing new development tools and hardware/software upgrades.</li><li>Provide project progress updates to both teams and management.</li><li>Support the development of technical scopes and estimates for large, complex projects.</li><li>Collaborate with stakeholders to design <strong>end-to-end solutions</strong> that meet business requirements.</li><li>Partner with cross-functional teams to improve business processes and systems integration.</li></ul><p><br></p>
We are looking for an experienced Support Project Manager/Lead to join our team in Pittsburgh, Pennsylvania. This Contract-to-permanent position offers an exciting opportunity to oversee IT projects, procurement, and operational management within a dynamic organization. The ideal candidate will possess strong leadership abilities and a demonstrated track record in project management, with a focus on delivering results in a fast-paced environment.<br><br>Responsibilities:<br>• Define project scope and objectives while engaging relevant stakeholders and ensuring technical feasibility.<br>• Develop and implement detailed project schedules, action plans, and procedures to drive project success.<br>• Lead and facilitate project meetings, ensuring clear communication across all teams.<br>• Manage project resources effectively, including personnel, tools, and budgets.<br>• Conduct risk assessments and implement mitigation strategies to address potential project challenges.<br>• Monitor project timelines and budgets, ensuring adherence to established targets.<br>• Identify and address issues promptly, escalating them when necessary to maintain project progress.<br>• Oversee IT procurement, billing functions, contract management, and license administration.<br>• Collaborate with firm practice areas to provide technology outreach and support.<br>• Administer firm policies and perform other related duties as assigned.
