Add your latest resume to match with open positions.
2 results for Help Desk Support Manager in Tempe, AZ
- Chandler, AZ
- onsite
- Permanent / Full Time
- 48000 - 50000 USD / Yearly
- We are looking for a Help Desk/Desktop Support Analyst to provide hands-on technical support for end users in Chandler, Arizona. This role focuses on resolving desktop, system, and access-related issues while delivering responsive service in a detail-oriented office environment. The ideal candidate is comfortable troubleshooting Windows-based technology, managing support requests efficiently, and helping employees stay productive through timely issue resolution.<br><br>Responsibilities:<br>• Deliver second-level desktop and help desk support for hardware, software, and user access concerns across the office<br>• Investigate and resolve technical issues involving Windows workstations, peripherals, and common business applications<br>• Manage incoming service requests through the ticketing system, ensuring accurate updates, prioritization, and follow-through<br>• Support account-related tasks such as password assistance, permissions updates, and basic administration within Active Directory<br>• Set up, configure, and maintain desktop and laptop equipment for employees and new hires<br>• Escalate complex incidents when needed and collaborate with internal teams to restore service as quickly as possible<br>• Document troubleshooting steps, recurring issues, and resolutions to improve support efficiency and knowledge sharing
- 2026-09-09T00:00:00Z
- Tempe, AZ
- onsite
- Temporary / Contract
- 28.5 - 33 USD / Hourly
- We are looking for a Desktop Support Analyst to provide dependable end-user technology support for a transport organization based in Tempe, Arizona. This Long-term Contract position is well suited for someone who combines strong technical troubleshooting ability with a service-focused approach and clear communication. The role supports desktop environments across a fast-moving enterprise setting and requires sound judgment, organization, and the ability to adapt to shifting priorities.<br><br>Responsibilities:<br>• Deliver hands-on support for desktop and workstation issues, resolving hardware, operating system, and connectivity problems in a timely manner.<br>• Administer and troubleshoot Microsoft Windows environments, including user access, system settings, and core desktop functionality across enterprise devices.<br>• Support identity and access-related tasks within Active Directory, including account maintenance and policy-based configuration activities.<br>• Assist with desktop deployment processes such as imaging, configuration, software installation, and lifecycle maintenance for end-user equipment.<br>• Maintain reliable operation of Office 365, Outlook, and related productivity tools by diagnosing user issues and applying effective solutions.<br>• Communicate technical guidance and security-related practices in a clear manner to employees with varying levels of technical knowledge.<br>• Partner with IT operations teams and business stakeholders to coordinate support activities, prioritize issues, and improve service delivery.<br>• Contribute to change-related tasks, process improvements, and project-driven desktop support initiatives while managing multiple requests efficiently.
- 2026-09-14T00:00:00Z