<p>We are looking for a detail-oriented Medical Staff Coordinator to support medical staff operations in Fremont, California. This Contract position focuses on coordinating credentialing activities, organizing committee documentation, and helping maintain compliance with medical staff policies and regulatory standards. The ideal candidate brings strong administrative judgment, accuracy with records and databases, and the ability to work effectively with physicians, department leaders, and support teams.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Coordinate agendas, records, and documentation for medical staff meetings and committee activities, ensuring materials are prepared accurately and distributed on time.</p><p>• Support credentialing and recredentialing processes, including application review, privilege updates, proctoring documentation, leave status changes, resignations, and related reporting tasks.</p><p>• Manage the administrative details required to support medical staff officers, committees, and cross-functional stakeholders across the organization.</p><p>• Organize logistics for standing, special, and ad hoc committee meetings, including room scheduling and coordination with internal service teams for meeting setup and support.</p><p>• Maintain credential files, department databases, and data entry records with regular updates to preserve accuracy, completeness, and accessibility.</p><p>• Monitor license, privilege, and credential expiration timelines, generate routine reports, and assist with follow-up actions to keep records current.</p><p>• Provide documentation and administrative support for accreditation preparation, audits, and compliance reporting activities.</p><p>• Contribute to departmental process improvement efforts by identifying workflow enhancements that strengthen efficiency, quality, and policy adherence.</p><p><br></p><p>If you are interested and available to start immediately, please apply now and call us at (510) 470-7450</p>
<p><strong>Position Overview</strong></p><p>We are seeking a customer-focused Conference Coordinator to support executive meeting and event operations within a premier corporate conference center environment. This role serves as the primary point of contact for conference and meeting space reservations, event coordination, and executive support services. The ideal candidate will have a hospitality mindset, strong communication skills, and the ability to anticipate needs while delivering an exceptional customer experience.</p><p><strong>Key Responsibilities</strong></p><ul><li>Deliver outstanding customer service.</li><li>Serve as the first point of contact for conference center guests, executives, employees, and visitors.</li><li>Manage meeting room reservations and maintain accurate schedules through the reservation system.</li><li>Coordinate meeting and event logistics, including room setups, catering, audiovisual support, and guest accommodations.</li><li>Ensure meeting spaces are fully prepared and configured at least 30 minutes before event start times.</li><li>Greet guests, provide tours, and offer directional assistance as needed.</li><li>Monitor and respond to reservation requests and shared mailbox inquiries in a timely manner.</li><li>Build strong working relationships with executives, administrative assistants, facilities teams, security personnel, and other internal partners.</li><li>Troubleshoot minor meeting and technology issues and escalate concerns when appropriate.</li><li>Maintain conference center appearance, cleanliness, and functionality, including submitting maintenance requests as needed.</li><li>Assist with beverage service setup, replenishment, and cleanup.</li><li>Support special projects and additional duties as assigned.</li></ul>
We are looking for an experienced TPRM Sr. Compliance Analyst to support third-party risk and compliance activities for a real estate and property organization in Santa Clara, California. This Long-term Contract position will focus on overseeing vendor due diligence, coordinating risk reviews, and helping business partners move onboarding and remediation efforts forward efficiently. The ideal candidate brings strong knowledge of compliance practices, third-party oversight, and cross-functional communication, along with the ability to manage detailed tracking and documentation in a fast-paced environment.<br><br>Responsibilities:<br>• Lead third-party risk management activities from intake through onboarding, ensuring each review is properly documented and progressed through the required stages.<br>• Evaluate submitted request materials, confirm completeness of internal documentation, and route vendors through appropriate due diligence and risk review steps.<br>• Prepare and distribute tailored due diligence questionnaires, then follow up with vendors and internal teams to gather accurate and timely responses.<br>• Coordinate initial screening efforts and support risk assessments related to compliance, information security, data privacy, and vendor oversight considerations.<br>• Provide stakeholders with clear status updates on open reviews, expected timelines, identified issues, and actions needed to keep assessments moving forward.<br>• Track remediation items and risk treatment plans, partnering with business owners and other stakeholders to support timely resolution of control gaps or compliance concerns.<br>• Maintain organized vendor records and supporting files, ensuring documentation is current, accessible, and aligned with program requirements.<br>• Use Excel and related tools to monitor progress, analyze assessment data, and produce reports that support decision-making and program visibility.
We are looking for a Sr. Compliance Analyst to support marketing and customer communication review activities for financial products in San Francisco, California. This Long-term Contract position will focus on evaluating promotional content, identifying regulatory risk, and advising cross-functional teams on compliant campaign execution. The ideal candidate brings strong knowledge of financial services compliance, sharp analytical skills, and the ability to translate regulatory expectations into practical business guidance.<br><br>Responsibilities:<br>• Evaluate marketing assets and customer-facing materials to confirm that disclosures, pricing details, fees, and promotional statements align with applicable regulatory standards.<br>• Work closely with partners across Marketing, Legal, Product, and Risk to address compliance considerations during campaign planning, content development, and launch preparation.<br>• Review outbound communications before release to ensure consent language, opt-out options, and advertising requirements are properly incorporated.<br>• Conduct targeted testing, quality checks, and recurring reviews of campaigns to uncover compliance concerns and recommend corrective measures.<br>• Examine potential compliance incidents, document conclusions, and coordinate with business teams to drive prompt and effective remediation.<br>• Maintain organized records of approvals, supporting documentation, and audit history for internal review and regulatory examination readiness.<br>• Track regulatory updates and industry guidance, then help refine policies, procedures, and training content to keep practices current.<br>• Contribute to compliance frameworks by supporting risk assessments, procedure development, and educational efforts that strengthen control awareness across marketing functions.<br>• Prepare summaries, metrics, and risk-related reporting for leadership to support decision-making and ongoing process enhancement.
<p>Robert Half is seeking an experienced and detail-oriented <strong>HR Administrator</strong> to support two prominent community colleges during a period of increased workload. This individual will partner closely with Human Resources and campus stakeholders to assist with investigations, ensure compliance with Title IX and Title V regulations, and provide support in a professional higher education environment.</p><p>Responsibilities</p><ul><li>Assist with investigations involving Title IX and Title V matters.</li><li>Support student conduct and compliance-related processes.</li><li>Implement and coordinate supportive measures throughout investigations.</li><li>Gather, review, and organize documentation related to investigative matters.</li><li>Work collaboratively with HR, faculty, administrators, and campus stakeholders.</li><li>Maintain confidentiality and handle sensitive information with discretion.</li><li>Ensure compliance with applicable federal, state, and institutional policies.</li><li>Prepare reports, correspondence, and investigation-related documentation.</li><li>Provide assistance with special projects and departmental coverage as needed.</li></ul><p><br></p>
<p>A San Francisco–based personal injury law firm is seeking an experienced Contracts Manager to oversee the review, negotiation, and administration of contracts supporting firm operations. This is a contract-to-hire opportunity for a detail-oriented professional who enjoys working closely with legal, finance, and leadership teams in a fast-paced environment. The Contracts Manager will be responsible for managing the full contract lifecycle for vendor, service provider, and business agreements. This role serves as a key liaison between internal stakeholders and external parties, ensuring contracts are accurate, compliant, and aligned with firm policies and risk standards.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Manage the full lifecycle of contracts, from intake and review through execution and renewal</li><li>Review, draft, revise, and negotiate a wide range of agreements, including vendor, consulting, technology, and professional services contracts</li><li>Partner with attorneys, leadership, finance, and operations teams to assess contractual risk and business terms</li><li>Ensure contracts comply with applicable laws, firm policies, and risk management standards</li><li>Maintain contract records, databases, and tracking systems</li><li>Monitor renewal dates, obligations, and performance requirements</li><li>Assist with developing and standardizing contract templates and internal processes</li><li>Serve as a point of contact for contract-related inquiries and issues</li></ul>
<p>We are looking for an AP/AR Specialist to support day-to-day accounting operations for a fully remote contract opportunity. This role is ideal for someone who thrives in a fast-paced, high-volume environment, enjoys working independently, and has strong experience managing both accounts payable and accounts receivable processes. The position offers the opportunity to contribute to a collaborative team while ensuring accurate transaction processing, vendor management, customer billing, and financial record maintenance.</p><p><br></p><p><strong>Responsibilities:</strong> </p><p>• Process high-volume accounts payable and accounts receivable transactions, managing 200+ invoices monthly with a high degree of accuracy and timeliness.</p><p>• Perform full-cycle AP/AR responsibilities including vendor invoice processing, 3-way matching, payment runs, customer invoicing, cash applications, collections support, and account reconciliations.</p><p>• Review contracts, purchase orders, and supporting documentation to validate invoice approvals, payment terms, customer billing, and revenue recognition requirements.</p><p>• Manage invoice workflows and follow up with internal stakeholders to ensure approvals and payments remain on schedule.</p><p>• Process and monitor vendor payments, customer payments, and expense transactions while maintaining proper documentation and audit readiness.</p><p>• Apply general ledger knowledge to accurately code and categorize transactions across multiple business functions.</p><p>• Conduct aging analysis, transaction reporting, and exception management to identify discrepancies and resolve issues promptly.</p><p>• Maintain accurate financial records while supporting process improvements and operational efficiency initiatives.</p><p>• Collaborate with internal teams, customers, and vendors to resolve billing, payment, and account-related inquiries.</p><p>• Support back-end accounting operations by ensuring data integrity and adherence to established financial controls.</p>
<p>Key Responsibilities</p><ul><li>Assist with the day-to-day operations of the affordable housing property</li><li>Support leasing activities, including applications, renewals, move-ins, and move-outs</li><li>Communicate with residents, applicants, and vendors in both <strong>Chinese and English</strong></li><li>Help maintain resident files and ensure documentation is complete and accurate</li><li>Assist with rent collection, ledger review, and follow-up on delinquencies</li><li>Respond to resident inquiries and resolve issues in a professional and timely manner</li><li>Support compliance with affordable housing programs, including income certifications and recertifications</li><li>Prepare reports, notices, and general correspondence</li><li>Coordinate maintenance requests and follow up on service completion</li><li>Provide administrative support to the Property Manager as needed</li></ul><p><br></p>
<p><strong>Position Summary</strong></p><p>Provide direct support and case coordination services to clients, assisting them with accessing resources and achieving program goals.</p><p><strong>Responsibilities</strong></p><ul><li>Conduct client assessments.</li><li>Develop service plans.</li><li>Connect clients with community resources.</li><li>Maintain accurate case notes and documentation.</li><li>Monitor client progress.</li></ul>
<p>A San Francisco–based law firm is seeking a professional and client-focused Legal Receptionist to serve as the first point of contact for attorneys, clients, and visitors. This is a contract-to-hire opportunity for someone who excels in a fast-paced, detail-oriented legal environment and takes pride in providing exceptional front-desk and administrative support. The Legal Receptionist will manage daily reception operations, maintain a welcoming office atmosphere, and support attorneys and legal staff with light administrative tasks to ensure smooth day-to-day operations.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Greet and assist clients, visitors, and vendors in a professional and courteous manner</li><li>Answer and route incoming phone calls, take accurate messages, and manage voicemail systems</li><li>Maintain lobby, conference rooms, and reception areas to ensure a polished and organized office environment</li><li>Coordinate conference room scheduling and assist with meeting setup as needed</li><li>Receive, sort, and distribute mail and courier deliveries</li><li>Assist with basic administrative tasks such as data entry, filing, scanning, and document preparation</li><li>Support attorneys, paralegals, and legal assistants with ad hoc administrative requests</li><li>Monitor office supplies and coordinate restocking as needed</li><li>Ensure compliance with firm confidentiality and professionalism standards</li></ul>
<p>We are seeking an experienced Tax Preparer to support a public accounting firm in San Francisco during the fall tax deadline season. This hybrid contract role will focus primarily on preparing individual income tax returns and handling more complex returns involving pass-through income, rental properties, and self-employment activity.</p><p><strong>Responsibilities</strong></p><ul><li>Prepare federal and California individual income tax returns.</li><li>Complete returns involving Forms W-2 and 1099, K-1s, Schedule C, and Schedule E.</li><li>Review client tax documents for accuracy and completeness.</li><li>Organize tax workpapers and maintain supporting documentation.</li><li>Identify missing information and communicate follow-up needs.</li><li>Calculate estimated tax payments and extension amounts.</li><li>Research tax questions and resolve return discrepancies.</li><li>Respond to reviewer comments and update returns promptly.</li><li>Assist with partnership, S corporation, trust, or corporate returns as needed.</li><li>Track assignments and meet federal and state filing deadlines.</li><li>Maintain confidentiality of client tax and financial information.</li></ul>
<p><strong>Position Summary</strong></p><p>Support executive leadership by managing schedules, correspondence, meetings, and administrative operations for the Executive Office.</p><p><strong>Responsibilities</strong></p><ul><li>Manage executive calendars and appointments.</li><li>Prepare reports and correspondence.</li><li>Coordinate meetings and board-related activities.</li><li>Maintain confidential files.</li><li>Assist with special projects.</li></ul>
<p><strong>Position Summary</strong></p><p>Provide high-level support to senior leadership through calendar management, project coordination, and confidential administrative support.</p><p><strong>Responsibilities</strong></p><ul><li>Manage complex executive calendars.</li><li>Coordinate travel arrangements.</li><li>Prepare presentations and reports.</li><li>Serve as liaison between executives and stakeholders.</li><li>Support strategic projects and initiatives.</li></ul>
<p><strong>Position Summary</strong></p><p>Support the HR department with onboarding, employee records management, and administrative functions.</p><p><strong>Responsibilities</strong></p><ul><li>Assist with onboarding and new hire paperwork.</li><li>Maintain employee records.</li><li>Schedule interviews and meetings.</li><li>Support benefits and HR inquiries.</li><li>Ensure document compliance.</li></ul>
<p>We are seeking a skilled and detail-oriented <strong>Bookkeeper</strong> for a <strong>temp-to-hire</strong> opportunity with our client. This role is ideal for an accounting professional with hands-on experience managing day-to-day financial operations, maintaining accurate records, and supporting overall business performance.</p><p>The Bookkeeper will play a key role in overseeing financial transactions, reconciling accounts, processing payables and receivables, and helping ensure the accuracy and integrity of the organization’s financial data. The ideal candidate is highly organized, dependable, and comfortable working in a deadline-driven environment.</p><p><strong>Key Responsibilities</strong></p><ul><li>Record and maintain day-to-day financial transactions</li><li>Process accounts payable and accounts receivable activities</li><li>Reconcile bank accounts, credit card statements, and other balance sheet accounts</li><li>Maintain accurate general ledger records and supporting documentation</li><li>Assist with month-end close and preparation of financial reports</li><li>Review invoices, payments, and expense reports for completeness and accuracy</li><li>Help support payroll processing and related recordkeeping, as needed</li><li>Identify discrepancies and resolve accounting issues in a timely manner</li><li>Communicate with vendors, clients, and internal departments regarding account activity</li><li>Support compliance with internal policies, procedures, and accounting controls</li></ul><p><br></p>
<p>Robert Half is seeking an experienced and detail-oriented <strong>HR Administrator</strong> to support two prominent community colleges during a period of increased workload. This individual will partner closely with Human Resources and campus stakeholders to assist with investigations, ensure compliance with Title IX and Title V regulations, and provide support in a professional higher education environment.</p><p>Responsibilities</p><ul><li>Assist with investigations involving Title IX and Title V matters.</li><li>Support student conduct and compliance-related processes.</li><li>Implement and coordinate supportive measures throughout investigations.</li><li>Gather, review, and organize documentation related to investigative matters.</li><li>Work collaboratively with HR, faculty, administrators, and campus stakeholders.</li><li>Maintain confidentiality and handle sensitive information with discretion.</li><li>Ensure compliance with applicable federal, state, and institutional policies.</li><li>Prepare reports, correspondence, and investigation-related documentation.</li><li>Provide assistance with special projects and departmental coverage as needed.</li></ul><p><br></p>
<p>We are seeking a detail-oriented and reliable Accounts Payable Specialist to join our team. This role is responsible for processing invoices, reconciling vendor accounts, preparing payments, and supporting day-to-day accounting operations. The ideal candidate is organized, accurate, and able to manage multiple priorities in a fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Review, verify, and process vendor invoices in a timely manner</li><li>Match invoices to purchase orders, receipts, and supporting documentation</li><li>Prepare and process check runs, ACH payments, and wire transfers</li><li>Reconcile vendor statements and resolve invoice or payment discrepancies</li><li>Maintain accurate accounts payable records and ensure proper documentation</li><li>Communicate with vendors and internal departments regarding payment status and account issues</li><li>Assist with month-end close by preparing accruals and account reconciliations</li><li>Monitor aging reports and help ensure timely payments</li><li>Support audit requests and maintain compliance with company policies and procedures</li><li>Assist with expense reports and employee reimbursements as needed</li></ul><p>If you are interested in this opportunity, please feel free to apply to this job or contact Dennis Brinkmann at 925-271-4809</p>
<p>A boutique law firm in San Mateo, California is seeking a Legal Secretary to provide administrative and litigation support to attorneys in a fast-paced practice. This role requires a detail-oriented professional with strong organizational skills and prior experience handling state court e-filing and calendaring. As a Legal Secretary with this firm, you'll support multiple attorneys through the full litigation lifecycle and have opportunity to grow within the firm. </p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide day-to-day administrative support to attorneys and legal staff. </li><li>Prepare, format, revise, and proofread legal correspondence, pleadings, and other case-related documents. </li><li>Handle state court e-filing and ensure filings are submitted accurately and timely. </li><li>Manage attorney calendars, including court dates, deadlines, client meetings, and other key events. </li><li>Coordinate scheduling for hearings, depositions, meetings, and conference calls. </li><li>Maintain and organize physical and electronic case files. </li><li>Communicate with clients, court personnel, vendors, and outside counsel in a professional manner. </li><li>Assist with document preparation, records management, and general office support as needed. </li></ul><p><br></p>
<p>Our food manufacturing client is looking for an interim Sr. Cost Accountant in Pleasanton, California. This opportunity is ideal for someone in finance who brings strong expertise in manufacturing cost accounting, inventory analysis, and month-end financial activities. The role will partner closely with the controller to strengthen reporting accuracy, improve financial processes, and deliver meaningful operational insight through data-driven analysis. This role requires onsite work in Pleasanton 4 days per week and is expected to pay between $55/hr. and $65/hr. DOE.</p><p><br></p><p>Responsibilities:</p><p>• Lead core cost accounting activities, including product cost review, margin analysis, and tracking of manufacturing expenses</p><p>• Prepare recurring financial analyses and performance metrics that help leadership evaluate operational and cost trends</p><p>• Support month-end close by completing accounting tasks accurately and on schedule, with attention to reconciliations and reporting detail</p><p>• Work alongside the controller on general accounting priorities and provide additional support across financial operations as needed</p><p>• Analyze variances between actual and expected results, identify key drivers, and communicate findings clearly to stakeholders</p><p>• Maintain roll-forward schedules and other supporting documentation to ensure consistency in account activity reporting</p><p>• Perform bank reconciliations and resolve discrepancies in a timely manner to preserve financial accuracy</p>
<p>Our client is seeking an experienced Senior General Ledger Accountant with non-profit accounting experience to join their finance team. This role will be responsible for maintaining the general ledger, preparing financial reports, supporting month-end and year-end close, and ensuring compliance with nonprofit and grant accounting requirements.</p><p>The ideal candidate will have strong experience in grant accounting, nonprofit fund accounting, account reconciliations, financial reporting, and general ledger management. This position requires a detail-oriented professional who can work collaboratively across departments and help ensure accurate financial stewardship of restricted and unrestricted funds.</p>
<p>A growing litigation practice is seeking a California-licensed Associate Attorney to join its Complex Fraud Litigation team on a contract-to-hire basis. This opportunity offers the chance to work on sophisticated civil fraud matters involving extensive investigations, high-stakes litigation, discovery, depositions, motion practice, and trial preparation. The ideal candidate is a strategic thinker who enjoys tackling complex legal issues, developing case strategy, and managing litigation matters from inception through resolution. This is a fully remote opportunity offering meaningful responsibility, strong collaboration with experienced trial attorneys, and the potential for long-term growth.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Manage complex civil litigation matters from initial investigation through resolution</li><li>Develop and execute case strategy, including assessing risks, defenses, and litigation objectives</li><li>Handle all phases of discovery, including written discovery, document review, production, and discovery planning</li><li>Prepare for, take, and defend depositions of parties, witnesses, and other key individuals</li><li>Research, draft, and argue substantive motions, including dispositive motions</li><li>Maintain day-to-day ownership of assigned matters and proactively manage case deadlines</li><li>Communicate with clients regarding case developments, litigation strategy, and recommendations</li><li>Coordinate with and prepare expert witnesses to support litigation strategy and trial preparation</li><li>Appear at hearings, mediations, conferences, and other court proceedings</li><li>Assist with all aspects of trial preparation, including witness preparation, exhibit management, and trial strategy</li></ul><p><br></p>
<p>Robert Half is seeking an experienced Senior Accountant to support our clients with critical accounting activities.</p><p><br></p><p>This is an excellent opportunity for a versatile accounting professional to make an immediate impact in a dynamic environment.</p><p><br></p><p><strong>Location:</strong> Oakland, CA (Hybrid))</p><p><strong>Schedule:</strong> Full-Time, Monday–Friday</p><p><strong>Duration:</strong> 4-6 Months (Potential for Extension)</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Perform <strong>general ledger reconciliations</strong> and ensure accuracy of financial data.</li><li>Assist with <strong>month-end close processes</strong>.</li><li>Prepare and review <strong>journal entries</strong> and supporting documentation.</li><li>Analyze variances and resolve discrepancies promptly.</li><li>Collaborate with internal teams to ensure compliance with accounting standards.</li><li>Other accounting related duties as needed</li></ul><p><br></p>
<p>Robert Half is getting ready for the Holiday Season with one of our most festive clients. Our client is a global, eCommerce retailer that focuses on selling high end holiday and home décor. They will be opening up their pop-up store in Burlingame mid-September. If you are a fan of the holidays, especially Christmas, this is a great opportunity for you. We are looking to fill multiple roles with candidates that have previous retail experience. If you or anyone you know would be interested in a seasonal job opportunity, please apply ASAP</p><p><strong> </strong></p><p><strong>Shift Schedule:</strong> Looking for candidates who are openly available <strong>Monday through Sunday</strong> from 9AM – 7PM</p><p><strong>Duration: </strong>September 21 – Mid January</p><p><strong>Location:</strong> Burlingame (1.2 Miles from Bart</p><p><strong> </strong></p><p><strong>Customer Experience & Sales</strong></p><ul><li>Deliver a warm, welcoming, and high-touch customer experience</li><li>Greet and engage customers promptly upon entering the store</li><li>Assess customer familiarity with Balsam Hill products and tailor the interaction to their needs</li><li>Provide thoughtful product recommendations and styling guidance based on customer preferences and space</li><li>Maintain strong product knowledge across trees, greenery, décor, and seasonal assortments</li><li>Support customers throughout the shopping journey with professionalism, attentiveness, and urgency</li><li>Assist customers with both in-store purchases and online orders placed within the store environment</li><li>Support overall sales goals and store performance</li></ul><p><br></p><p><strong>Sales Floor Operations</strong></p><ul><li>Maintain a clean, organized, and visually elevated sales floor environment</li><li>Support replenishment, merchandising, recovery, and display maintenance throughout the day</li><li>Assist with maintaining presentation standards across displays and seasonal features</li><li>Support customer flow and floor coverage during peak business periods</li></ul><p><br></p><p><strong>Team & Operational Support</strong></p><ul><li>Communicate effectively with store leadership and fellow associates</li><li>Support operational tasks and store priorities as assigned by leadership</li><li>Assist with customer pickups, carry-outs, and service-related support as needed</li><li>Maintain professionalism, presentation standards, and attention to detail throughout the shift</li><li>Adhere to company appearance, safety, and dress code standards</li><li>Contribute to a collaborative, customer-first team environment</li></ul><p><br></p>
We are looking for a Customer Service Representative to support customers with clear guidance and timely assistance in a fast-paced Contract role based in San Francisco, California. This position focuses on helping callers move through application and order-related questions with confidence, ensuring information is complete and accurate from the start. The ideal candidate brings a service-minded approach, dependable daytime availability, and the ability to respond well to feedback while maintaining a strong queue presence.<br><br>Responsibilities:<br>• Assist customers by phone with questions related to applications, orders, and general service needs, providing clear next steps and helpful support.<br>• Review customer information carefully to help ensure forms are completed accurately and submitted with all required details.<br>• Handle inbound call volume efficiently while maintaining a thorough, patient, and solutions-focused experience for each customer.<br>• Make outbound follow-up calls when needed to gather missing information, clarify responses, or help move requests toward completion.<br>• Monitor open and pending cases proactively, taking action to reduce delays and keep customer applications progressing.<br>• Enter and update customer and order information accurately within internal systems while maintaining attention to detail.<br>• Maintain consistent on-queue coverage during scheduled hours and contribute to reliable team support throughout the day.<br>• Apply coaching and feedback to improve call quality, strengthen first-contact resolution, and address any performance concerns promptly.
<p><strong>Consumer Packaged Goods (CPG)</strong></p><p>We are seeking a detail-oriented and highly organized Accounts Receivable Specialist to join our team in the CPG industry. This role requires a candidate with strong attention to detail, analytical skills, and the ability to manage customer deductions, short payments, chargebacks, and account reconciliations in a fast-paced environment. The ideal candidate will work closely with customers, sales, customer service, and internal finance teams to ensure timely cash application, accurate collections activity, and resolution of complex discrepancies.</p><p>Given the high transaction volume and deduction-heavy nature of receivables in the CPG space, we are looking for an individual who can manage intricate AR processes efficiently while maintaining a high degree of accuracy and professionalism.</p>