<p>We are looking for a Technical Program Manager to lead web-focused initiatives. This contract opportunity is <strong>on-site in the San Francisco Bay Area</strong>, and ideal for someone who can bring structure to complex digital work, guide cross-functional teams, and keep programs moving from concept through launch. The role calls for a strong operational mindset, excellent stakeholder communication, and the ability to tailor delivery approaches to meet evolving project needs.</p><p><br></p><p>Responsibilities:</p><p>• Oversee the full delivery cycle for web initiatives, guiding work from intake and scoping through execution, validation, and release.</p><p>• Partner with engineering, design, content, marketing, and web strategy stakeholders to define priorities, clarify requirements, and maintain alignment on timelines and outcomes.</p><p>• Apply a flexible project delivery approach by selecting and refining Scrum, Kanban, and Waterfall practices based on project scope and team needs.</p><p>• Administer and optimize project management platforms such as Jira and ClickUp, including workflow setup, dashboard creation, and usage guidance for team members.</p><p>• Establish and enhance governance standards for web operations to improve consistency, accountability, and delivery quality across projects.</p><p>• Manage the web roadmap by balancing priorities, coordinating resources, and ensuring work supports broader business objectives.</p><p>• Facilitate agile team routines such as sprint planning, daily check-ins, retrospective sessions, and backlog refinement meetings.</p><p>• Track program metrics and analyze delivery performance to identify bottlenecks, improve efficiency, and support data-informed decisions.</p>
<p>We are looking for a Technical Program Manager (Workday Advanced WMS Implementation) to lead operational improvement initiatives and support cross-functional program execution in Palo Alto, California. This Long-term Contract position focuses on strengthening program performance, coordinating stakeholders, and advancing safe, compliant practices across patient care and support environments. The ideal candidate brings strong business analysis, communication, and planning skills, along with the ability to translate strategic goals into measurable results.</p><p><br></p><p>Responsibilities:</p><p>Served as the Supply Chain business lead and primary point of contact for the end-to-end WMS deployment across SHC, SMCH, and Tri-Valley.</p><p>Managed program scope, schedule, budget, milestones, risks, issues, dependencies, and overall delivery execution.</p><p>Led business requirements, process-mapping, solution-validation, and functional-design sessions with business and technical stakeholders.</p><p>Coordinated Workday, TDS, systems integrators, implementation partners, warehouse operations, Supply Chain, IT, and other cross-functional teams.</p><p>Oversaw WMS integrations, interface design, data mapping, data validation, migration activities, and connected-system dependencies.</p><p>Directed user acceptance testing, defect management, test-cycle readiness, and business sign-off activities.</p><p>Managed cutover planning, readiness assessments, deployment activities, go-live execution, and post-go-live hypercare.</p><p>Coordinated training, change-management activities, operational readiness, and adoption across impacted warehouse and Supply Chain teams.</p><p>Led optimization efforts following implementation and identified opportunities to improve WMS processes, system utilization, and operational performance.</p><p>Chaired program governance forums and maintained clear decision-making, escalation, and accountability structures.</p><p>Prepared executive-ready Steering Committee and Operations Committee updates covering progress, risks, issues, decisions, milestones, dependencies, and required actions.</p><p>Established and monitored program KPIs to measure implementation progress, operational readiness, system performance, and post-go-live outcomes.</p><p>Identified delivery risks and dependencies early and developed mitigation and contingency plans to maintain program objectives.</p><p>Ensured alignment between business requirements, WMS configuration, Workday capabilities, third-party systems, integrations, data, testing, and operational processes.</p><p>Supported cross-functional decision-making and ensured timely resolution of program-level issues throughout implementation.</p><p>Maintained implementation documentation, governance artifacts, action items, decisions, and executive communications throughout the program lifecycle.</p>