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2 results for Product Support Specialist in Stockton, CA
- Pleasanton, CA
- onsite
- Temporary to Hire
- 35 - 38 USD / Hourly
- <p>We are looking for a IT Support Analyst to support employees with day-to-day technical issues in California. This IT Support Analyst contract opportunity has the potential to become permanent and is ideal for someone who enjoys combining hands-on desktop support with responsive service desk assistance across both remote and onsite environments. In this IT Support Analyst role, you will help maintain end-user systems, resolve incidents efficiently, and provide guidance on workplace technology and security best practices. This IT Support Analyst is on onsite role out of Pleasanton. </p><p><br></p><p>Responsibilities:</p><p>• Deliver first- and second-level technical support for end users, resolving incidents through desk-side assistance as well as remote troubleshooting.</p><p>• Set up, deploy, maintain, and repair desktops, laptops, and related equipment for office and workstation use.</p><p>• Administer and support Windows 10 devices and provide limited assistance for iOS-based hardware.</p><p>• Troubleshoot hardware issues, software errors, and connectivity problems to restore user productivity quickly.</p><p>• Support core business applications and collaboration platforms, including Microsoft 365, Teams, Zoom, Outlook, Word, Excel, and PowerPoint.</p><p>• Install, configure, and maintain endpoint protection and backup tools across desktop and laptop environments.</p><p>• Assist with Active Directory tasks such as account setup, password resets, and basic user access support while helping monitor and triage incoming tickets.</p><p>• Configure new user devices and peripherals, including computers, printers, and remote access tools such as Citrix and related solutions.</p><p>• Track and update inventory records for IT assets as equipment is received, assigned, relocated, or replaced within the office.</p><p>• Provide end-user instruction on software usage, security awareness, and effective computing practices while following organizational safety and security standards.</p>
- 2026-09-24T00:00:00Z
- Pleasanton, CA
- onsite
- Temporary / Contract
- 37 - 37 USD / Hourly
- <p>***This Is A Contract Opportunity. Spanish-English Bilingual Fluency Required***</p><p><br></p><p>We are looking for a Compensation & Benefits Specialist to support the administration of union-related fringe benefit programs. This Contract opportunity is ideal for someone who can balance accuracy, responsiveness, and professionalism while assisting members with health, vacation, disability, and retirement benefit matters. The role requires strong communication skills, careful document handling, and the ability to manage a steady workload in a collaborative environment.</p><p><br></p><p>Job Duties:</p><p>• Administer enrollment activity and disability benefit processing for union members with a high level of accuracy and timeliness.</p><p>• Serve members through frequent phone and in-person interactions, addressing questions and resolving benefit-related requests professionally.</p><p>• Explain coverage details, program rules, and administrative procedures in a clear and member-focused manner.</p><p>• Review applications, supporting records, and enrollment documentation to ensure complete and correct benefit processing.</p><p>• Handle legal documents and related requests, including matters involving child support orders, in accordance with established procedures.</p><p>• Maintain compliance with governing plan documents and benefit guidelines throughout all administrative activities.</p><p>• Partner with colleagues to coordinate efficient processing and support consistent service levels across the benefits team.</p><p>• Assist leadership with additional benefit administration tasks and special assignments as business needs evolve.</p>
- 2026-10-06T00:00:00Z