We are looking for a Customer Service Specialist to support front desk and accounts payable activities in Hayward, California. This Long-term Contract opportunity is ideal for someone who enjoys providing responsive service, organizing administrative workflows, and ensuring financial documents are handled accurately. The person in this role will help maintain smooth daily operations by managing incoming communications, coordinating invoice processing steps, and assisting internal teams with timely follow-up.<br><br>Responsibilities:<br>• Support invoice handling by date-marking incoming documents, organizing them for daily processing, and routing items to the correct next step.<br>• Enter approval-required invoices into the appropriate system so they are properly logged and tracked.<br>• Scan financial documents and place them into designated electronic folders for review and authorization.<br>• Assist with vendor statement matching and reconciliation tasks in partnership with the Accounts Payable team.<br>• Respond to questions and service requests promptly, ensuring issues are followed through to completion with a strong customer-focused approach.<br>• Manage incoming calls and direct inquiries to the appropriate contacts while gathering accurate information as needed.<br>• Sort incoming mail, maintain filing systems, and retrieve records or supporting documents upon request.<br>• Monitor and restock departmental office supplies to help maintain uninterrupted daily operations.<br>• Carry out duties in alignment with hospital service expectations and established quality standards.
We are looking for a Customer Service Specialist to support front desk and administrative operations in Hayward, California. This Long-term Contract opportunity is ideal for someone who enjoys delivering responsive service, managing office workflows, and assisting with accounts payable support tasks in a fast-paced hospital environment. The person in this role will help keep documentation organized, respond to inquiries efficiently, and contribute to smooth daily departmental operations during an evening shift.<br><br>Responsibilities:<br>• Provide courteous front desk and administrative support by responding to questions, addressing service requests, and ensuring timely follow-up on customer needs.<br>• Assist the accounts payable team by reconciling vendor statements and helping maintain accurate financial records.<br>• Receive incoming invoices, apply date-of-receipt tracking, and organize documents for daily processing.<br>• Enter approval-required invoices into the appropriate system to support proper documentation and routing.<br>• Scan invoice records and upload them to the correct electronic folders each day for review and approval.<br>• Sort incoming mail, maintain organized files, and retrieve supporting documents when requested.<br>• Monitor and replenish departmental office supplies to help maintain uninterrupted daily operations.<br>• Uphold service quality expectations and follow established hospital standards in all assigned duties.
We are looking for a Customer Service Specialist to support front desk and administrative operations in Hayward, California. This Long-term Contract position is ideal for someone who enjoys delivering responsive service, coordinating document workflows, and assisting with accounts payable support in a fast-paced hospital environment. The person in this role will help keep daily office processes organized while ensuring questions, requests, and financial documents are handled accurately and on time.<br><br>Responsibilities:<br>• Support accounts payable activities by reviewing vendor statements and helping resolve reconciliation discrepancies.<br>• Receive incoming invoices, apply accurate receipt tracking, and organize documents for timely processing each day.<br>• Enter invoices that need authorization into the appropriate system so they can be logged and routed correctly.<br>• Scan approval-related invoice documents and place them in the correct electronic folders on a daily basis.<br>• Respond promptly to inquiries, follow through on open requests, and maintain a high standard of customer service and quality.<br>• Manage departmental supply inventory and coordinate replenishment to keep daily operations running smoothly.<br>• Sort incoming mail, maintain organized files, and retrieve records or supporting documents when needed.<br>• Handle inbound calls, direct inquiries to the appropriate contacts, and communicate professionally with staff and customers.<br>• Carry out daily responsibilities in alignment with established hospital service expectations and workplace standards.