We are looking for a dedicated Customer Service Representative for a contract position in Oakland, California. This role involves assisting with collections and account management tasks, providing support to the accounts receivable team. The assignment is expected to last one to two months, with consistent availability required during this period.<br><br>Responsibilities:<br>• Follow up on overdue accounts to ensure timely payments and resolve outstanding balances.<br>• Process billing for select clients and maintain accurate records of all collection activities.<br>• Document collection efforts and payment schedules thoroughly to meet deadlines.<br>• Collaborate with the accounts receivable team to reduce outstanding balances and improve documentation.<br>• Handle customer inquiries regarding billing issues with attention to detail and efficiency.<br>• Participate in a pilot project designed to support the accounts receivable department during high-demand periods.<br>• Conduct outreach to clients via inbound and outbound calls to address payment concerns.<br>• Adhere to company policies and procedures while managing sensitive financial information.<br>• Complete one interview with the client team prior to placement.<br>• Utilize provided tools and systems to track and update account statuses effectively.
<p><strong>Customer Service Representative</strong></p><p>We are looking for a Customer Service Representative who is passionate about helping clients and solving problems.</p><p><strong>Responsibilities:</strong></p><ul><li>Respond to customer inquiries by phone, email, and chat.</li><li>Process orders, returns, and exchanges accurately.</li><li>Update and maintain customer records.</li><li>Escalate complex concerns to supervisors as needed</li></ul>
We are looking for a dedicated Customer Service Representative to join our team in San Leandro, California. This long-term contract position offers an opportunity to support the Customer Service department by managing administrative tasks and ensuring smooth operations. The ideal candidate will bring organizational skills, attention to detail, and proficiency in Microsoft Office tools to excel in this role.<br><br>Responsibilities:<br>• Manage administrative duties such as data entry, correspondence handling, and document organization.<br>• Utilize Microsoft Outlook to manage communications and scheduling effectively.<br>• Create and edit documents in Word while maintaining accuracy and attention to detail.<br>• Assist with Excel spreadsheet updates and ensure proper data management.<br>• Support the Customer Service team by handling overflow tasks and prioritizing efficiency.<br>• Communicate with internal and external stakeholders to address inquiries and follow up when needed.<br>• Maintain a positive and collaborative attitude to foster teamwork within the department.<br>• Adapt to shifting priorities and provide assistance wherever needed.<br>• Ensure all tasks are completed accurately and on time to support departmental goals.
We are looking for a dedicated Customer Service Representative to join our team on a contract basis in Tracy, California. In this role, you will play a key part in ensuring customer satisfaction by managing orders, addressing inquiries, and maintaining accurate documentation. This position offers an excellent opportunity to contribute to a collaborative team environment while developing your customer service expertise.<br><br>Responsibilities:<br>• Process and manage customer orders accurately and efficiently using word processing and spreadsheet software.<br>• Monitor order fulfillment to ensure timely deliveries and adherence to customer commitments.<br>• Respond professionally to customer inquiries and requests, providing clear and helpful information.<br>• Prepare detailed reports, correspondence, and documentation under the guidance of supervisors and experienced team members.<br>• Collaborate with team members to ensure seamless account coverage and operational efficiency.<br>• Maintain accurate records of customer orders and interactions to support smooth order processing.<br>• Address delivery-related issues promptly to maintain customer satisfaction.<br>• Assist in team-specific activities to support overall goals and objectives.
<p><strong>Bilingual Customer Service Representative (Spanish/English)</strong></p><p>We are looking for a Bilingual Customer Service Representative who can provide excellent support to our clients in both Spanish and English.</p><p><strong>Responsibilities:</strong></p><ul><li>Resolve customer inquiries and issues via phone, email, and chat in both languages.</li><li>Assist with order processing, account updates, and product/service information.</li><li>Accurately document customer interactions in company systems.</li><li>Work with internal teams to resolve complex customer needs.</li></ul>
<p><strong>Bilingual Customer Service Representative (Spanish/English)</strong></p><p>We are looking for a Bilingual Customer Service Representative who can deliver outstanding service in both Spanish and English.</p><p><strong>Responsibilities:</strong></p><ul><li>Handle service inquiries, complaints, and product information requests in both languages.</li><li>Maintain accurate notes and customer logs.</li><li>Collaborate with other departments to resolve issues quickly.</li><li>Maintain a positive, helpful attitude.</li></ul>
<p>Our team is seeking a professional and highly organized Bilingual Customer Service Administrator fluent in both English and Spanish. This individual will be responsible for delivering exceptional administrative and customer support to our clients and internal teams, ensuring a high level of service is maintained in both languages.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Serve as the first point of contact for customer inquiries via phone, email, and in-person, providing timely and accurate assistance in both English and Spanish. (Source: Job Search Guide eBook)</li><li>Manage and maintain customer records, update databases, and process documentation ensuring data accuracy and confidentiality. (Source: Job Search Guide eBook)</li><li>Resolve customer concerns and issues efficiently, escalating complex issues to appropriate departments when necessary. (Source: Job Search Guide eBook)</li><li>Assist with scheduling appointments, coordinating meetings, and managing calendars for customer service team members.</li><li>Prepare regular reports and provide administrative support to the Customer Service Manager as required.</li><li>Translate documents and communications as needed to ensure clear and effective service for Spanish-speaking clients.</li><li>Collaborate with various departments to streamline processes and enhance the overall customer experience.</li></ul><p><br></p>
We are looking for a dedicated Medical Customer Service Representative to join our team in Carmichael, California. In this role, you will play a vital part in ensuring seamless patient interactions, managing scheduling, and verifying insurance information. This is a long-term contract position, offering a great opportunity to contribute to a supportive healthcare environment.<br><br>Responsibilities:<br>• Handle incoming calls with professionalism, addressing patient inquiries and resolving concerns efficiently.<br>• Manage patient scheduling and appointment reminders to ensure timely visits.<br>• Verify medical insurance information and assist patients with billing-related questions.<br>• Maintain accurate medical charts and records in compliance with organizational standards.<br>• Utilize electronic practice management systems to update and retrieve patient information.<br>• Provide exceptional customer service to patients, physicians, and staff, fostering positive relationships.<br>• Apply basic medical terminology knowledge to communicate effectively in a healthcare setting.<br>• Collaborate with team members and supervisors to optimize clinic workflows.<br>• Operate standard office equipment and software to support daily tasks.<br>• Uphold the clinic’s values and mission by ensuring high-quality service delivery.
<p><strong>Interested?</strong></p><p>Apply today and send your resume via LinkedIn to <strong>JC del Rosario</strong> — I’d love to connect!</p><p><br></p><p><strong>Client Service Associate – Wealth Management</strong></p><p>We’re looking for a motivated <strong>Client Service Associate</strong> to join a well‑established, rapidly growing investment advisory firm. This role is an excellent opportunity to build deeper expertise in portfolio operations, client service, and investment technology while working with a supportive, experienced team.</p><p>You’ll receive hands‑on training with leading tools such as <strong>FactSet</strong>, <strong>Bloomberg</strong>, and <strong>Morningstar Direct</strong>, along with ongoing development in compliance, client management, and operational processes. Compensation and title will be aligned with your experience.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Deliver exceptional service to a sophisticated client base.</li><li>Process new account openings, closures, transfers, and other client documentation.</li><li>Prepare and execute trades and client transactions with accuracy and efficiency.</li><li>Support client meetings by generating performance reports, attribution analyses, and investment materials.</li></ul><p><br></p><p><strong>What We Offer</strong></p><ul><li>Competitive compensation</li><li>Healthcare benefits</li><li>401(k) retirement plan</li><li>A supportive, education‑focused environment with continuous training and professional development</li></ul>
<p>Are you looking to start your healthcare career in a supportive, entry-level environment? This <strong>Patient Access Representative</strong> role offers the perfect opportunity. As a <strong>Patient Access Representative</strong>, you will play a crucial role in managing admissions, verifying insurance, and delivering excellent service. This position is ideal for recent graduates of trade schools or individuals with customer service experience looking to transition into healthcare. With a focus on patient registration and administrative support, the <strong>Patient Access Representative</strong> ensures a positive experience for patients from the moment they walk in.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Greet patients and initiate the registration process in a professional and friendly manner.</li><li>Collect and accurately record payments at the point of service.</li><li>Verify insurance coverage and identify financial resources for patients.</li><li>Obtain and process necessary documentation for billing and compliance.</li><li>Handle routine patient concerns and service recovery, escalating complex issues appropriately.</li><li>Maintain communication with staff, physicians, patients, and guests via phone, email, or in person.</li><li>Meet individual productivity goals and performance metrics as assigned by department leadership.</li><li>Support all operational areas within Patient Access Services.</li></ul>
<p>Are you ready to elevate your career with a fast-growing Wealth Management Firm that has expanded by $400 million in recent years? We’re seeking a driven and detail-oriented <strong>Client Service Advisor</strong> to join this dynamic team!</p><p> </p><p>This is your chance to be part of a company that values work-life balance, delivers outstanding investment returns, and offers competitive compensation. Join a collaborative team where your skills will make a direct impact on clients' success and the firm's continued growth.</p><p> </p><p>If you're passionate about providing exceptional client service and want to grow with a firm on the rise, we want to hear from you! <strong>Apply now</strong> to take the next step in your career.</p><p> </p><p> </p><p><strong>Responsibilities</strong>:</p><ul><li>Generate performance reporting and analyze effects of contribution and attribution.</li><li>Assist with implementing back office reconciliation processes.</li><li>Provide a high level of customer support to high net worth individuals.</li><li>Keeping up-to-date with client documentation.</li><li>Adhering to regulatory rules.</li><li>Processing client transactions accurately and punctually.</li><li>Assisting in bank operations (web calls) and international banking support.</li></ul><p><br></p>
<p>National immigration law firm has an immediate opening for an entry level Legal Assistant! This Legal Assistant will perform challenging, substantive legal work with a focus on preparing immigration applications. The firm provides comprehensive training and support to ensure your success, including ongoing workshops, legal practice meetings, and a client service team structure that facilitates mentoring from senior professionals. This is a great opportunity for individuals looking to build a rewarding career in immigration law and the legal field. This Legal Assistant must be able to work on-site full-time in San Jose, CA. The ideal candidate will be a recent college graduate or have 1-2+ years of experience working in an administrative capacity.</p><p><br></p><p><u>Responsibilities:</u></p><p><br></p><ul><li>Organize and maintain legal documents detailing eligibility for visa classification.</li><li>Handle clerical tasks such as copying, printing, and scanning documents.</li><li>Create electronic and physical client files for efficient case management.</li><li>Track and monitor the status of immigration cases, ensuring timely updates.</li><li>Circulate incoming mail according to specified procedures.</li><li>Learn to analyze case documents and prepare immigration applications for filing.</li><li>Draft specialized support letters detailing eligibility for visa classification and other immigration benefits.</li><li>Interface with corporate representatives and foreign nationals.</li><li>Participate in legal practice meetings and alerts for updates on current events, advanced topics, and client relationship building skills.</li><li>Projects as assigned.</li></ul><p><br></p>
<ul><li>Greet and assist visitors, clients, and staff members with professionalism and courtesy.</li><li>Answer, screen, and route incoming calls efficiently while responding to basic inquiries.</li><li>Manage incoming and outgoing mail and deliveries.</li><li>Maintain the organization and appearance of the reception area and common spaces.</li><li>Schedule meetings, conference rooms, and appointments as needed.</li><li>Provide general administrative support including data entry, filing, and document preparation.</li><li>Assist with coordinating office supplies and liaising with vendors.</li><li>Support the internal team with additional tasks and projects as assigned.</li></ul>
<p><strong>Key Responsibilities:</strong></p><ul><li>Greet guests and visitors, creating a positive initial impression of the company</li><li>Manage a multi-line phone system: answer calls, direct inquiries, and take messages</li><li>Monitor and maintain entry security, including sign-in procedures and visitor badges</li><li>Schedule meetings, book conference rooms, and assist with event coordination</li><li>Receive, sort, and distribute mail, packages, and correspondence</li><li>Support office operations, including supply inventory and coordination with vendors</li><li>Assist with onboarding processes for new employees and guests</li><li>Maintain front desk and common areas for cleanliness and organization</li><li>Provide general administrative support such as data entry, scanning, and filing</li><li>Collaborate with other departments to support internal projects and activities</li></ul><p><br></p>
<p><strong>Key Responsibilities:</strong></p><ul><li>Greet guests and visitors, creating a positive initial impression of the company</li><li>Manage a multi-line phone system: answer calls, direct inquiries, and take messages</li><li>Monitor and maintain entry security, including sign-in procedures and visitor badges</li><li>Schedule meetings, book conference rooms, and assist with event coordination</li><li>Receive, sort, and distribute mail, packages, and correspondence</li><li>Support office operations, including supply inventory and coordination with vendors</li><li>Assist with onboarding processes for new employees and guests</li><li>Provide general administrative support such as data entry, scanning, and filing</li><li>Collaborate with other departments to support internal projects and activities</li></ul>
<p><strong>About the Opportunity:</strong></p><p>Our client is looking for an AR/Collections Specialist who enjoys working with people and numbers. In this important role, you’ll help manage accounts receivable processes and lead collections activities to ensure customer invoices are paid on time. You’ll collaborate with various teams and connect directly with clients to resolve billing questions, negotiate payment arrangements, and keep accurate transaction records. The ideal candidate is detail-oriented, an excellent communicator, and enjoys a dynamic, fast-paced work environment.</p><p><br></p><p><br></p>
<p>We are looking for an experienced Billing Lead to join our team in Sacramento, California. This contract to hire position involves overseeing billing and collections operations, ensuring efficiency and accuracy in processes, and managing staff performance. The ideal candidate will have a strong background in medical billing and collections, as well as leadership experience.</p><p><br></p><p>Responsibilities:</p><p>• Manage and oversee all billing and collections activities across departments to ensure timely and accurate processing.</p><p>• Provide support and solutions for billing-related challenges, including denial trends and short-pay issues.</p><p>• Maintain a thorough understanding of team member responsibilities and collaborate with other departments to address billing-related concerns.</p><p>• Coordinate backup support for billing and collections staff during absences or high workload periods.</p><p>• Ensure billing software is updated with current reimbursement rates, billing codes, and regulatory requirements.</p><p>• Facilitate onboarding for new staff by setting up access to insurance and billing systems.</p><p>• Conduct performance evaluations for billing and collections team members, offering constructive feedback and development plans.</p><p>• Monitor adherence to standard operating procedures and recommend updates for improved accuracy and efficiency.</p><p>• Review and approve staff timecards on a weekly basis.</p><p>• Prepare and deliver required management and external billing reports, including hospice aggregate caps and cost report data.</p>
<p>We are in search of a diligent Medical Collections Specialist to join our team in Sacramento, California. In this role, you'll be responsible for managing medical collections and ensuring accurate record-keeping. This opportunity provides a contract to permanent employment option.</p><p><br></p><p>Responsibilities:</p><p>• Ensure accurate and efficient processing of medical collections</p><p>• Uphold comprehensive records relating to patient accounts and collections</p><p>• Proficiently read and understand medical contracts to determine the permitted amount</p><p>• Display a strong comprehension of insurance products such as HMO, PPO, and Medicare Advantage plans</p><p>• Exhibit strong skills in writing appeals and effectively work with insurance companies to resolve denied or underpaid claims</p><p>• Comfortably communicate with patients regarding their balances and explain adjudication outcomes</p><p>• Apply analytical skills to make sound decisions on claim resolutions</p><p>• Exhibit efficiency in managing a fast-paced, high volume work environment, while maintaining quality and meeting production goals</p><p>• Foster a team-oriented environment and excel in achieving set objectives.</p>
