We are looking for a dedicated and detail-oriented Customer Service Representative to join our team in Sacramento, California. This is a long-term contract position that requires working on-site five days a week. The ideal candidate will play a vital role in addressing customer inquiries and ensuring exceptional service while collaborating with multiple departments.<br><br>Responsibilities:<br>• Actively listen to customer concerns and ask insightful questions to provide effective solutions.<br>• Direct or escalate calls to the appropriate team members while maintaining close coordination with other departments to resolve issues.<br>• Continuously expand knowledge of company procedures and transactions to enhance customer service capabilities.<br>• Report workflow or service-related issues to customer care leadership to mitigate potential impacts on operations.<br>• Perform tasks in compliance with company standards, training guidelines, supervisory instructions, and applicable regulations.
<p>Robert Half's retail client is looking for a contract-to-permanent onsite customer service / sales representative. This position requires weekends to be worked!</p><p><br></p><p>In this customer service / sales position, you will be responsible for the following:</p><p><br></p><p>Establish strong rapport and provide ongoing support to each member of the showroom</p><p>sales team.</p><p>Follow and maintain documentation of all sales leads as outlined in company</p><p>procedures. Salespersons are expected to designate working hours to lead generating</p><p>activities.</p><p>Document all pre- and post- completion follow-up with each client in Evosus software to</p><p>receive a full commission. Salespersons are expected to designate working hours to</p><p>follow-up activities.</p><p>Provide superior, attentive customer service to every individual client in person, via</p><p>phone or email. Salespersons are expected to designate showroom time to</p><p>“live” selling and closing presentations.</p><p>Attend periodic sales meetings and trainings as assigned. Salespersons are expected</p><p>to allocate working hours to sales reporting, self-study and training.</p><p>Maintain showroom appearance and operations.</p><p>Opening/Closing Checklist if there is no designated Showroom Assistant.</p><p>Provide daily administrative support to counter staff and attend to the P.O.S. retail desk</p><p>as needed.</p><p>Maintain strong workflow communications with delivery and service staff.</p><p><br></p><p>If you are interested in this customer service role, submit your resume today.</p>
<p>Are you looking to start your healthcare career in a supportive, entry-level environment? This <strong>Patient Access Representative</strong> role offers the perfect opportunity. As a <strong>Patient Access Representative</strong>, you will play a crucial role in managing admissions, verifying insurance, and delivering excellent service. This position is ideal for recent graduates of trade schools or individuals with customer service experience looking to transition into healthcare. With a focus on patient registration and administrative support, the <strong>Patient Access Representative</strong> ensures a positive experience for patients from the moment they walk in.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Greet patients and initiate the registration process in a professional and friendly manner.</li><li>Collect and accurately record payments at the point of service.</li><li>Verify insurance coverage and identify financial resources for patients.</li><li>Obtain and process necessary documentation for billing and compliance.</li><li>Handle routine patient concerns and service recovery, escalating complex issues appropriately.</li><li>Maintain communication with staff, physicians, patients, and guests via phone, email, or in person.</li><li>Meet individual productivity goals and performance metrics as assigned by department leadership.</li><li>Support all operational areas within Patient Access Services.</li></ul>
<p><strong>Job Summary:</strong></p><p>We are seeking a detail-oriented and results-driven <strong>Collections/Billing Specialist</strong> to assist our client in managing financial transactions and ensuring accurate customer billing and timely collections. The ideal candidate will possess strong communication and problem-solving skills, with a proven ability to manage accounts receivable, resolve billing discrepancies, and maintain positive relationships with clients. This role is essential for ensuring the organization's cash flow and financial stability.</p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Billing:</strong> Prepare, verify, and send timely and accurate invoices to clients based on agreed-upon terms.</li><li><strong>Collections:</strong> Contact clients to follow up on overdue payments, resolve payment issues, and negotiate payment plans if necessary.</li><li><strong>Accounts Reconciliation:</strong> Investigate and resolve discrepancies in billing and collections; ensure accounts are accurate and up to date.</li><li><strong>Documentation:</strong> Maintain detailed and organized records of billing, collection activities, and transactions.</li><li><strong>Customer Assistance:</strong> Provide excellent customer service by addressing billing inquiries and assisting clients with account resolution.</li><li><strong>Reporting:</strong> Generate aging reports, payment status updates, and collection summaries for management review.</li><li><strong>Compliance:</strong> Ensure billing policies and collection practices adhere to company guidelines, as well as legal and regulatory requirements.</li></ul><p><br></p>
We are looking for a detail-oriented Sales Support specialist to join our team in Sacramento, California. In this Contract position, you will play a key role in assisting sales operations, ensuring smooth order processes, and delivering exceptional post-sale customer support. This is an excellent opportunity for someone passionate about sales and customer service to contribute to a dynamic and collaborative environment.<br><br>Responsibilities:<br>• Provide comprehensive post-sales support to ensure client satisfaction and resolve any issues efficiently.<br>• Assist with inbound and outbound sales activities, including responding to inquiries and proactively reaching out to potential customers.<br>• Manage order entry processes, ensuring accuracy and timely submission.<br>• Collaborate with the sales team to streamline operations and enhance customer experiences.<br>• Maintain detailed records of sales activities and customer interactions in the company’s database.<br>• Support inside sales efforts by preparing quotes, proposals, and other sales documentation.<br>• Communicate effectively with internal teams to address customer needs and align sales strategies.<br>• Monitor and track orders to ensure successful delivery and address any concerns promptly.<br>• Stay updated on product offerings and services to provide accurate information to customers.<br>• Contribute to process improvements that enhance efficiency in sales and support operations.
<p>Receptionist / Front Office Clerk – Job Description</p><p>Overview: We are seeking a personable and organized Receptionist / Front Office Clerk to join our team. The ideal candidate will be the first point of contact for visitors and callers, responsible for greeting guests, answering incoming calls, and handling deliveries. This role requires excellent communication skills, attention to detail, and the ability to multitask in a fast-paced environment.</p><p>Key Responsibilities:</p><ul><li>Greet and assist visitors in a professional and friendly manner</li><li>Answer and direct incoming phone calls to the appropriate departments or personnel</li><li>Manage incoming and outgoing mail, packages, and deliveries, ensuring accurate documentation and prompt distribution</li><li>Maintain a tidy and organized reception area</li><li>Perform general administrative duties such as filing, scanning, and data entry</li><li>Assist with scheduling meetings and booking conference rooms as needed</li><li>Handle confidential information with discretion</li><li>Support other office staff with clerical tasks as assigned</li></ul><p><br></p>
<p>Receptionist / Front Office Clerk – Job Description</p><p>Overview: We are seeking a personable and organized Receptionist / Front Office Clerk to join our team. The ideal candidate will be the first point of contact for visitors and callers, responsible for greeting guests, answering incoming calls, and handling deliveries. This role requires excellent communication skills, attention to detail, and the ability to multitask in a fast-paced environment.</p><p>Key Responsibilities:</p><ul><li>Greet and assist visitors in a professional and friendly manner</li><li>Answer and direct incoming phone calls to the appropriate departments or personnel</li><li>Manage incoming and outgoing mail, packages, and deliveries, ensuring accurate documentation and prompt distribution</li><li>Maintain a tidy and organized reception area</li><li>Perform general administrative duties such as filing, scanning, and data entry</li><li>Assist with scheduling meetings and booking conference rooms as needed</li><li>Handle confidential information with discretion</li><li>Support other office staff with clerical tasks as assigned</li></ul><p><br></p>
<p><strong>Front Office Coordinator</strong></p><p>We are looking for a motivated and personable Front Office Coordinator to manage daily front desk operations and deliver outstanding service to both internal and external clients. This role involves serving as the first point of contact for visitors and clients, managing phone systems, scheduling appointments, and supporting administrative needs. The successful candidate will maintain a welcoming and organized reception area while ensuring a positive experience for everyone who interacts with our organization.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet and welcome visitors in a professional and friendly manner.</li><li>Answer and direct phone calls promptly, addressing inquiries or routing calls to the appropriate team members.</li><li>Schedule appointments and manage meeting room calendars.</li><li>Handle incoming and outgoing mail, deliveries, and shipments.</li><li>Maintain the cleanliness and organization of the reception and common areas.</li><li>Provide administrative support, such as data entry, maintaining records, and managing office supplies.</li><li>Collaborate with internal teams to ensure smooth day-to-day operations.</li></ul><p><br></p>
<p>We are looking for a dedicated Referral Coordinator to join our healthcare team in Oakland, California. In this long-term contract position, you will play a key role in managing insurance referrals while supporting the front office operations of a dynamic medical practice. If you have a passion for healthcare and a strong understanding of medical terminology, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate insurance referrals with precision and accuracy to ensure timely processing.</p><p>• Communicate effectively with patients, healthcare providers, and insurance companies to manage referral requests.</p><p>• Maintain and update referral documentation and patient records in compliance with organizational standards.</p><p>• Support front office operations by handling administrative tasks and providing excellent customer service.</p><p>• Collaborate with medical staff to resolve insurance-related inquiries and ensure smooth workflows.</p><p>• Verify patient eligibility for referrals by reviewing insurance coverage and guidelines.</p><p>• Monitor referral statuses and follow up as needed to ensure successful completion.</p><p>• Provide guidance to patients regarding referral procedures and address any concerns.</p><p>• Stay informed about industry updates and changes in insurance protocols.</p><p>• Work closely with team members to streamline referral processes and enhance operational efficiency.</p><p><br></p><p>If you are interested in this role please apply now and call us at (510)470-7450</p>
We are offering an exciting opportunity for an Attorney/Lawyer in the legal industry, based in Stockton, California, 95219, United States. The role involves providing legal advice to individuals and families on a range of estate planning and tax strategies, drafting legal documents, and representing various parties in probate or trust matters in court. <br><br>Responsibilities: <br>• Provide legal advice on estate planning and tax strategies <br>• Draft legal documents such as trusts, wills, advance health care directives, and powers of attorney<br>• Evaluate client competency to make changes to estate planning and take steps to protect clients from undue influence<br>• Advise trustees on trust administration matters and accounting<br>• Prepare petitions, accountings, and other probate court filings<br>• Represent trustees, executors, personal representatives, beneficiaries, creditors, and other interested parties in court<br>• Stay informed on changes in law applicable to estate planning and advise clients accordingly<br>• Research, evaluate, and resolve complex legal matters<br>• Develop and maintain client relationships and generate business <br>• Oversee administrative tasks including timekeeping and invoice approval<br>• Assign and supervise the work of other attorneys and staff. <br><br>Skills: <br>• Estate Planning<br>• Probate<br>• Probate Litigation<br>• Probate & Estate Administration<br>• Probate Law<br>• Tax - Fiduciary - Trust & Estate<br>• Tax - Trust & Estate<br>• Trusts and Estates
We are looking for an organized and proactive Front Desk Coordinator to join our team on a contract basis in Sunn, California. In this role, you will be the first point of contact for patients, ensuring a seamless and detail-oriented experience. Ideal candidates are skilled in multitasking, possess excellent communication abilities, and thrive in a fast-paced environment.<br><br>Responsibilities:<br>• Serve as the primary point of contact for patients, addressing inquiries and providing exceptional service.<br>• Manage and maintain the front office, ensuring it is clean, organized, and welcoming.<br>• Coordinate patient appointments, including scheduling, reminders, and follow-ups.<br>• Handle billing, insurance verification, and related administrative tasks with precision.<br>• Operate a multi-line phone system to answer inbound calls efficiently and effectively.<br>• Collaborate with the dental team to optimize office workflows and administrative procedures.<br>• Assist in the transition to a paperless patient management system, ensuring accurate documentation and record-keeping.<br>• Provide concierge-level services to enhance patient satisfaction and experience.<br>• Maintain confidentiality and accuracy in handling sensitive patient information.<br>• Support additional administrative duties as needed to ensure smooth office operations.
