<p><strong>Are you passionate about Salesforce and eager to apply your expertise to solve technical challenges?</strong> We’re looking for a skilled professional to join our dynamic support team. We are looking for someone who understands how Salesforce functions behind the scenes and can support a product that uses Salesforce as its core platform. In this role, you’ll provide advanced Salesforce CRM application support, troubleshoot complex issues, and help optimize workflows for a large user base. If you thrive in a fast-paced environment and enjoy delivering exceptional customer experiences, this could be the perfect opportunity for you.</p><p><strong>What You’ll Do</strong></p><p>• Provide technical support for Salesforce and integrated platforms via phone, Microsoft Teams, and ServiceNow</p><p>• Troubleshoot issues related to Salesforce permissions, integrations, workflows, and custom objects</p><p>• Manage user and license administration for a Salesforce organization with 1,000+ users, including setup/deactivation, roles, profiles, public groups, and permission sets</p><p>• Use tools like Apsona, Data Loader, and Workbench to import, update, and export data</p><p>• Support Salesforce Service Cloud features including case management and automation processes</p><p>• Investigate and resolve API-related issues using tools like Postman to simulate calls and validate data transactions</p><p>• Collaborate with internal teams to improve workflows, reduce repetitive tasks, and enhance system efficiency</p><p><br></p><p><strong>Interested?</strong></p><p>Please contact Sally Lander at 612.249.0254 or submit resumes to sally.lander@roberthalf.(com) to learn more.</p>
<p>We’re looking for an IT Support Analyst to join the team.</p><p><br></p><p>• Be the go-to person for end-user support—troubleshoot issues, deploy software, and keep systems running smoothly</p><p>• Manage desktops, laptops, and mobile devices</p><p>• Handle onboarding and offboarding for IT services</p><p>• Solve incidents quickly and improve processes along the way</p><p>• Assist with IT projects, including hardware/software rollouts</p><p>• Keep inventory and documentation organized</p><p><br></p><p>Interested candidates should contact Sally Lander at 612.249.0254 or sally.lander@roberthalf.(com.)</p>
We are looking for a detail-oriented Client Support Specialist to join our team in Saint Paul, Minnesota. In this role, you will play a crucial part in providing exceptional customer service, handling inbound and outbound communications, and resolving technical issues efficiently. This is a long-term contract position, offering the opportunity to work both remotely and on-site in a hybrid schedule.<br><br>Responsibilities:<br>• Respond promptly and accurately to customer inquiries, including setting up new users and terminating access for former employees.<br>• Provide updates and support to newly referred customers during their onboarding process.<br>• Address support requests, including password resets and technical issues, ensuring timely resolutions.<br>• Analyze data from calls and tickets to identify trends and recommend improvements to support processes.<br>• Utilize Microsoft Excel to manage data entry and maintain accurate records.<br>• Collaborate with team members to ensure customer satisfaction and efficient service delivery.<br>• Maintain professionalism and confidentiality when handling sensitive information.<br>• Assist in managing and resolving support tickets, demonstrating problem-solving abilities.<br>• Communicate effectively with customers and stakeholders to address concerns and provide solutions.
We are looking for a skilled Systems Engineer to join our team in Golden Valley, Minnesota. In this contract position, you will play a key role in supporting digital and technology initiatives, providing technical expertise, and ensuring smooth IT operations. The ideal candidate will bring a combination of leadership, problem-solving skills, and technical proficiency to enhance business processes and drive continuous improvement.<br><br>Responsibilities:<br>• Provide advanced technical support and resolve desktop-related issues for site users, ensuring minimal disruption to operations.<br>• Collaborate with business users to understand their processes and deliver prompt, empathetic customer service.<br>• Manage IT projects, including planning, tracking, and communicating changes effectively.<br>• Work closely with external vendors to address technical challenges and maintain business continuity.<br>• Implement and support new technologies in collaboration with global IT teams.<br>• Ensure adherence to hardware lifecycle guidelines and provide onboarding and knowledge transfer for users.<br>• Address incidents and problems promptly, taking ownership of issues and escalating when necessary.<br>• Partner with compliance teams to enforce cyber and physical security measures, escalating non-compliance as needed.<br>• Demonstrate leadership by actively engaging in projects and fostering a collaborative team environment.<br>• Promote continuous learning and self-development to stay updated on industry trends.
<p>Customer Service Specialist – Job Description</p><p>Essential Job Duties:</p><ul><li>Manage the end-to-end order life cycle using current enterprise resource planning (ERP) software.</li><li>Support sales and business development initiatives through accurate order, billing, and quoting processes.</li><li>Resolve billing issues and respond to customer inquiries in a timely manner.</li><li>Prepare and send quotes to customers and prospective clients.</li><li>Troubleshoot and resolve product or service concerns, expediting or escalating as needed to ensure prompt solutions.</li><li>Provide clear and accurate product or service information to existing and potential customers.</li><li>Maintain records of all customer interactions, process customer accounts, and update records as necessary.</li><li>Acquire and demonstrate a strong understanding of the company’s products and services.</li><li>Manage tasks related to price lists, credits, debits, and freight disputes.</li><li>Communicate effectively with internal teams—including sales, accounts receivable, production, quality, and shipping—to meet customer requirements and resolve complaints.</li><li>Notify customers proactively of any manufacturing delays affecting ship dates.</li></ul>
<p>We are looking for an experienced IT Manager/Data Reporting Specialist to oversee IT operations and drive business intelligence initiatives. This role involves creating impactful dashboards, managing company-wide IT systems, and ensuring seamless data integration and analysis. </p><p><br></p><p>Responsibilities:</p><p>• Develop and manage dashboards and reports using Power BI to support financial, operational, and leadership decision-making.</p><p>• Integrate and analyze data from multiple platforms, including Microsoft Dynamics 365 Business Central and Insight Works.</p><p>• Oversee the administration of Microsoft 365 systems, including Exchange, SharePoint, Teams, and Office applications.</p><p>• Maintain and enhance IT infrastructure, including hardware, mobile devices, and security protocols.</p><p>• Monitor data security practices, ensure compliance, and manage backup systems to protect company data.</p><p>• Collaborate with external partners to optimize business systems and implement new technology solutions.</p><p>• Provide technical leadership to internal teams, supporting staff in effectively utilizing IT tools and systems.</p><p>• Translate business requirements into actionable technology solutions to improve efficiency and profitability.</p><p>• Conduct analysis and provide recommendations to enhance operational visibility and business performance.</p><p>• Manage access and security settings across core business applications to ensure reliability and compliance</p>
<p>Digital Experience Specialist</p><p>6 month contract to hire position</p><p>Hybrid role with 3 days onsite, two days remote</p><p>Mid-level position with opportunity to convert to full time employment and professional growth</p><p><br></p><p>We are seeking a Digital Experience Specialist to optimize the user experience of member and employer digital portals through data-driven content strategy, UX best practices, and strong technical execution. This role blends UX writing, content design, and user research to transform complex information into intuitive, accessible digital experiences that measurably improve engagement, task completion, and satisfaction. This position partners closely with product, brand, analytics, compliance, and technology teams to ensure content is accurate, compliant, and user-first.</p><p><br></p><p>Key Responsibilities</p><p>Content Strategy & User-Centered Design</p><ul><li>Conduct content audits and user journey mapping to identify gaps, redundancies, and optimization opportunities</li><li>Analyze user behavior data (heatmaps, click paths, session recordings) to inform content structure, placement, and format</li><li>Apply information architecture principles to improve findability and align content to user mental models</li><li>Design clear content hierarchies that prioritize user tasks and reduce cognitive load</li><li>Help define when content should live within internal portals versus external or vendor sites</li></ul><p>Technical Content Optimization</p><ul><li>Apply UX writing best practices including progressive disclosure, microcopy, contextual help, and clear calls to action</li><li>Ensure content is mobile-responsive, performant, and compliant with WCAG 2.1 AA accessibility standards</li><li>Apply SEO fundamentals to improve discoverability within portal environments</li></ul><p>User Research & Testing</p><ul><li>Independently configure and run usability testing (e.g., UserTesting), analyze results, and present insights to stakeholders</li><li>Translate qualitative and quantitative research into actionable content improvements</li><li>Run A/B tests on content variations such as headlines, CTAs, and layouts</li><li>Monitor analytics dashboards (Google Analytics, Hotjar, etc.) and make data-backed optimization recommendations</li></ul><p>Content Development & Governance</p><ul><li>Review, edit, and maintain digital content that balances compliance requirements with user needs</li><li>Translate complex information into plain language, scannable layouts, and visual hierarchies</li><li>Create low-fidelity content prototypes prior to copy development</li><li>Build scalable content templates and contribute to content design systems</li><li>Perform content QA in development environments, including validation of dynamic and audience-specific content</li><li>Manage annual content reviews, inventories, style guides, and version control</li></ul><p>Cross-Functional Collaboration</p><ul><li>Partner with developers to ensure content and design work together seamlessly</li><li>Collaborate with product managers and subject matter experts to align content with user needs and business goals</li><li>Work with compliance and legal partners while advocating for user-first language</li><li>Support marketing and analytics teams with content that drives engagement and measurable outcomes</li></ul>
<p>A well-established and growing intellectual property law firm, known for its commitment to protecting innovation, is seeking a skilled <strong>Patent Attorney</strong> with a <strong>Mechanical Engineering background</strong> to join their collaborative team. If you are passionate about working with cutting-edge technologies in mechanical and electro-mechanical systems while delivering exceptional client service, this role may be the perfect fit.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Draft and prosecute U.S. and international patent applications for intricate mechanical and electro-mechanical systems.</li><li>Conduct patentability assessments, prior art searches, validity analyses, infringement analyses, and freedom-to-operate opinions.</li><li>Build and implement effective intellectual property strategies, including patent portfolio management and risk evaluations.</li><li>Collaborate closely with inventors, engineers, and legal colleagues to turn innovative concepts into high-quality patent applications.</li><li>Manage a sophisticated patent docket independently while meeting deadlines.</li><li>Conduct client consultations, provide legal insights, and undertake administrative duties as needed.</li></ul><p><br></p>
<p>We are seeking a Licensing Coordinator for a role based in Monticello, Minnesota. This onsite role offers a contract to hire employment opportunity.</p><p><br></p><p>The objective of this role is to ensure the agent contracting process is as smooth and efficient as possible for our agents from start to finish. As a licensing specialist, you will execute professionalism while providing top notch customer service and work to find and create efficiencies<em>. </em>This is an amazing opportunity to join our team in a much-needed position. </p><p> </p><p>Whether you are familiar with the insurance background or not, your enthusiasm, motivation, and interest in becoming part of our well-established and positive work environment, makes you an ideal candidate. </p><p>We value your hard work and dedication to this position, and you can be confident that the opportunities for growth within the corporation will continue to arise. </p><p><strong> </strong></p><p><strong>Primary Responsibilities: </strong></p><ul><li>Generate and process contracting applications and other required forms for submission on all new and existing agents and agencies within Simplicity.</li><li>Completes routine follow-up on submitted agent contracting paperwork to ensure proper processing.</li><li>Assist with agent updates, contract changes, while proactively looking for ways to streamline the process to make it as smooth as possible for the agent.</li><li>Applies sound insurance knowledge regarding products and services, troubleshooting issues, and working to resolve in the quickest and most efficient way to best meet agent needs.</li><li>Provide professional correspondence via email and phone</li><li>Work efficiently to meet all service level agreements</li><li>Understand carrier workflows and maneuver carrier websites</li><li>Work closely with team members to meet common goals and assist when able</li></ul><p> </p><p><strong>Qualifications / Requirements: </strong></p><ul><li>Minimum of a High school diploma / GED </li><li>Strong computer skills; able to type 50+ words per minute </li><li>Proficiency in Microsoft Office (Word, Excel) </li><li>Experience with G Suite and Salesforce preferred, not required</li><li>Experience in related position preferred, not required</li></ul><p><strong> </strong></p><p><strong>Core Competencies:</strong></p><ul><li>Ability to provide exceptional customer service</li><li>Effective time management skills</li><li>Ability to prioritize and multitask in a fast-paced environment, and utilize multiple programs simultaneously</li><li>Capable of working both independently and in a team environment</li><li>Excellent organizational skills, attention to detail is a must</li><li>Ability to react to change in a productive and positive manner</li></ul><p><br></p><p><br></p><p><br></p><ul><li>Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <u>roberthalf.gobenefits.net</u> for more information.</li></ul>
<p>We are looking for an experienced Enterprise Applications Manager to oversee and enhance the organization’s portfolio of enterprise systems within a manufacturing environment. This role requires strong leadership and technical expertise to ensure the seamless operation and optimization of business-critical applications, such as ERP systems, CRM platforms, shop-floor integrations, and reporting tools. The ideal candidate will drive digital transformation, maintain compliance standards, and collaborate with cross-functional teams to support operational excellence.</p><p><br></p><p>Responsibilities:</p><p>• Develop and implement a strategic roadmap for enterprise applications that aligns with the needs of manufacturing, supply chain, engineering, and commercial operations.</p><p>• Identify and execute opportunities for automation, process improvement, and technology upgrades within production workflows.</p><p>• Administer, enhance, and optimize Infor LN Cloud ERP to support processes such as production planning, inventory management, procurement, and financial integration.</p><p>• Oversee integrations between enterprise systems like Salesforce, shop-floor technologies, and quality management platforms to ensure seamless data flow and operational efficiency.</p><p>• Manage onshore and offshore teams for system development, testing, and deployment while ensuring minimal disruptions to production workflows.</p><p>• Monitor and maintain the performance of shop-floor connected applications, including scanners, terminals, and production interfaces.</p><p>• Ensure the accuracy and consistency of master data across engineering, supply chain, and production systems.</p><p>• Establish and enforce SLAs with offshore vendors, ensuring timely resolution of production-critical issues and alignment with business priorities.</p><p>• Lead root-cause analysis for system issues and implement corrective actions to enhance uptime and reliability.</p><p>• Maintain documentation, training materials, and process maps to support system users and ensure compliance with change control protocols.</p>
<p>We are looking for an experienced Logistics Administrator to join our team in Minneapolis, Minnesota. As a long-term contract position, you will play a vital part in ensuring cost-effective and timely truck transportation solutions while maintaining strong relationships with stakeholders and third-party carriers.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate and oversee truck transportation activities to ensure materials and products are shipped efficiently from origin to destination.</p><p>• Negotiate competitive freight rates with third-party carriers and ensure rates are accurately reflected in internal systems.</p><p>• Analyze transportation operations to identify cost-saving opportunities and implement process improvements.</p><p>• Collaborate with team members to maximize load pairing and backhaul opportunities across product lines.</p><p>• Act as a subject matter expert on transportation markets, providing insights and knowledge to stakeholders.</p><p>• Monitor carrier performance and key performance indicators (KPIs), implementing corrective actions to maintain service levels.</p><p>• Maintain and update freight rate contracts, customer details, and volume estimates within databases and spreadsheets.</p><p>• Resolve freight invoice discrepancies to ensure accurate payments to carriers.</p><p>• Support overall transportation strategy through relationship management, capacity planning, and shipment execution.</p><p>• Manage customer-specific shipping requirements and communicate them effectively to third-party carriers.</p>
<p>A growing, healthcare organization is searching for a strategic and hands-on Finance Director to help lead its financial operations with precision, insight, and impact. Reporting to the Vice President of Finance, this individual will play a key role in shaping the financial strategy and operational success of a dynamic physician group dedicated to exceptional patient care.</p><p>This opportunity is ideal for a finance professional with a strong Controller background who thrives in both high-level strategy and detailed execution. The role spans the full spectrum of financial management—accounting, payroll, forecasting, revenue cycle oversight, and internal controls—while partnering closely with clinical and operational leaders to drive performance and growth.</p><p>As the organization continues to expand its footprint and services, the Finance Director will:</p><ul><li>Develop and implement long-term financial strategies aligned with clinical and business goals.</li><li>Oversee accounting operations, ensuring accurate reporting, compliance, and audit readiness.</li><li>Lead budgeting, forecasting, and capital planning across multiple sites.</li><li>Collaborate with revenue cycle and operations teams to optimize financial performance and streamline processes.</li><li>Serve as a trusted advisor on new initiatives, from service line expansion to new provider onboarding.</li></ul><p>Beyond technical expertise, this role calls for a leader who inspires trust and excellence—someone who can mentor a skilled finance team, champion process improvements, and foster a culture of accountability and collaboration.</p><p><br></p>
We are looking for a dynamic and results-oriented Business Development Officer to drive growth through strategic partnerships and innovative solutions. This role focuses on expanding business opportunities, fostering collaboration, and creating impactful strategies that support the organization's mission. The ideal candidate will excel in building relationships and leading initiatives that enhance community development and financial solutions.<br><br>Responsibilities:<br>• Identify and pursue new business opportunities to support organizational growth and strategic objectives.<br>• Develop and maintain partnerships with key stakeholders, including community organizations, financial institutions, and investors.<br>• Lead initiatives to increase the flow of capital and resources, ensuring alignment with the organization's mission.<br>• Collaborate with internal teams to design and implement impactful programs and projects.<br>• Facilitate complex negotiations and agreements to secure funding and expand organizational reach.<br>• Conduct market research and analysis to identify trends and opportunities in community development finance.<br>• Create and execute strategies to enhance fundraising and grant-writing efforts.<br>• Represent the organization at industry events, conferences, and meetings to build visibility and connections.<br>• Manage multiple projects simultaneously, ensuring timely execution and measurable outcomes.<br>• Travel as needed to engage partners and support organizational goals.
We are looking for an experienced IT Manager to lead and oversee the technology operations of our organization in Woodbury, Minnesota. This role requires a dynamic individual capable of aligning IT strategies with business objectives, managing infrastructure, and driving innovation through advanced technologies. The ideal candidate will possess strong leadership skills and a proven track record in IT management, including mergers and acquisitions, to ensure seamless integration and operational excellence.<br><br>Responsibilities:<br>• Oversee the daily operations of IT support, infrastructure management, and service delivery to ensure optimal system performance and user satisfaction.<br>• Lead the implementation of automation, IoT solutions, and AI-driven systems to enhance workflows and improve efficiency across various departments.<br>• Act as the primary point of contact between corporate leadership and business management teams to align IT initiatives with organizational goals.<br>• Assess and recommend emerging technologies, hardware, and software to enhance productivity, security, and scalability.<br>• Manage and maintain IT infrastructure, including networks, servers, telecommunications, and cloud services, ensuring high reliability and uptime.<br>• Conduct due diligence during mergers and acquisitions to evaluate risks, opportunities, and integration requirements.<br>• Develop detailed budgets, timelines, and deliverables to execute IT integration strategies post-acquisition.<br>• Implement IT integration plans to align systems, data, applications, and security with company standards.<br>• Coordinate the migration, installation, and maintenance of hardware, software, and network infrastructure for smooth transitions.<br>• Identify and execute opportunities for operational improvements and process enhancements post-acquisition.
We are looking for an experienced Data Governance Lead to join our team in Minneapolis, Minnesota. In this pivotal role, you will oversee the implementation and enforcement of data governance policies, ensuring the integrity, security, and compliance of data assets. With a blend of leadership and technical expertise, you will drive initiatives that enhance data quality and optimize governance frameworks.<br><br>Responsibilities:<br>• Oversee and maintain data catalog, metadata management, data quality, and lineage tools to support governance objectives.<br>• Collaborate with data owners and technical teams to identify and resolve issues related to data quality and integrity.<br>• Implement role-based access control policies across data platforms, ensuring compliance with privacy regulations and organizational standards.<br>• Evaluate emerging tools and technologies to enhance the efficiency and impact of the data governance program.<br>• Establish and monitor key performance indicators (KPIs) to measure program effectiveness and identify areas for improvement.<br>• Lead efforts to ensure data remediation processes are aligned with organizational goals and compliance requirements.<br>• Provide technical expertise in managing data platforms, including data lakes, warehouses, and databases.<br>• Develop and enforce standards for data privacy, security, and accessibility across all data assets.<br>• Guide the organization in aligning data governance initiatives with enterprise risk and IT risk management strategies.
