The ideal candidate has direct hands-on-keyboard experience, ideally in an agency or in-house brand setting, managing and optimizing Sponsored Ads campaigns across a complex portfolio of brands and product categories. Amazon advertising experience is a must, additional platforms (Walmart, Chewy) are a plus. This person is highly analytical, comfortable with ambiguity, and well-versed in e-commerce and retail media trends (Amazon specifically). They are collaborative, autonomous, organized, detail-oriented, and intellectually curious.<br><br>This position is based out of our Neptune City, NJ facility 5x a week.<br><br>MEASURES OF SUCCESS:<br>• Support the Retail Media Manager in the tactical execution of Sponsored Ads campaigns (Sponsored Products, Sponsored Brands, Sponsored Video, Sponsored Display) on Amazon, Walmart, and Chewy.<br>• Support hands-on keyboard campaign setup, management, optimizations, and reporting.<br>• Develop and collaborate on keywords, targeting, and overall campaign strategy.<br>• Manage continuous improvement of campaign performance and track against a robust set of KPIs (ROAS, CPC, CTR, NTB, Sales, ROI, Share of Voice)<br>• Create actionable insights and recommendations in conjunction with the Retail Media Manager.<br>• Oversee campaign budget pacing and assist the Retail Media Manager in budget tracking.<br>• Collaborate with Digital Marketing and Creative to create impactful imagery and video content to use in ad campaigns.<br>• Collaborate with vendor and marketplace sales leads to align campaign coverage with inventory changes and promotions/key tentpole events.<br>• Work cross-functionally with Inventory Planning, Creative, Content, PIM Team, Sales, Brand Marketing, and Digicomm.<br><br>IDEAL CANDIDATE ATTRIBUTES:<br>• 4-year college degree or equivalent experience in marketing, business, analytics, or related field.<br>• 2+ years of hands-on experience managing and optimizing Amazon Sponsored Ads campaigns for multiple brands and/or clients simultaneously. Experience with Amazon DSP, Walmart Connect, Chewy, Criteo, Citrus Ad, Instacart Ads, and other ad platforms is a plus. Experience managing Amazon Sponsored Ads campaigns in a hybrid 1P/3P business, a big plus.<br>• Preferred experience with retail media campaign management/reporting tools such as Pacvue, Skai, Perpetua, CommerceIQ, and Teikametrics, as well as marketplace insights platforms like Helium 10, Jungle Scout, Profitero, Stackline, etc.<br>• Strong analytical skillset, proven ability to analyze and interpret data, prepare and present reporting, and communicate results, insights, and recommendations.<br>• Experience in Microsoft Office is required (Word, Excel, PowerPoint).<br>• Certifications for Amazon Advertising (Foundations, Sponsored Ads, Optimization, Video Ads) and Walmart Connect (Retail Media) are preferred. Other platforms (ex: Criteo) are a plus.<br>• Strong understanding of the E-Commerce and Retail Media landscape along with available technology and tools.<br>• Ability to manage multiple projects simultaneously, meet deadlines, and collaborate cross-functionally in a highly matrixed and fast-paced environment.<br>• Intellectual curiosity and thirst for innovation and success.<br>• Highly analytical, organized, proactive, and has a positive attitude.
We are looking for an experienced Account Supervisor/Director to lead client relationships and oversee strategic account management initiatives. This long-term contract position is ideal for a detail-oriented individual with a strong background in managing client experiences, public relations, and annual planning processes. Based in New York, New York, this role requires a results-driven individual who can deliver impactful strategies tailored to client needs.<br><br>Responsibilities:<br>• Manage client accounts by fostering strong relationships and ensuring seamless communication.<br>• Develop and implement strategic plans to meet business objectives and client expectations.<br>• Oversee the execution of public relations campaigns and account services, ensuring alignment with client goals.<br>• Collaborate with internal teams to deliver high-quality client experiences and innovative solutions.<br>• Lead annual planning processes, including budgeting and resource allocation, to achieve desired outcomes.<br>• Provide strategic direction to clients, aligning their goals with actionable plans.<br>• Monitor account performance and deliver regular reports to stakeholders.<br>• Address client concerns promptly, ensuring satisfaction and maintaining trust.<br>• Stay updated on industry trends to inform strategic recommendations and improve service delivery.<br>• Drive continuous improvement in account management practices to enhance overall efficiency.
We are looking for a dedicated Bilingual Spanish/English Loyalty Services Representative to join our team in Jersey City, New Jersey. As part of this long-term contract position, you will play a key role in providing exceptional service to policyholders and customers. This role involves handling inbound and outbound calls, addressing inquiries, resolving issues, and supporting retention efforts.<br><br>Responsibilities:<br>• Respond to customer inquiries and service requests via inbound and outbound calls, ensuring timely and accurate resolutions.<br>• Assist policyholders in understanding the benefits of their insurance products to support retention and minimize cancellations.<br>• Handle the collection of both current and overdue premiums, ensuring compliance with company standards.<br>• Manage various call domains, including claims intake, policy administration, billing, and agent support, as needed.<br>• Enter and maintain accurate data across multiple applications while adhering to established procedures.<br>• Provide clear guidance and set expectations for policyholders regarding their insurance policies.<br>• Consistently meet or exceed departmental performance metrics, such as call quality, average handle time, and other KPIs.<br>• Collaborate with leadership to support process improvements and share feedback for enhancing customer service.<br>• Demonstrate the organization’s values and traits while performing duties and addressing customer needs.<br>• Adapt to various shifts and schedules as required to meet operational demands.
<p>Robert Half is partnering with a leading global media and technology company to hire an <strong>Audience Experience Manager</strong> in Philadelphia, PA. In this role, you’ll be responsible for building, managing, and optimizing audience segments within Adobe Experience Platform to support omnichannel marketing campaigns and customer engagement strategies. You will work closely with cross-functional teams to roadmap audience strategy and deliver seamless inbound and outbound customer experiences.</p><p><br></p><p><strong>Location</strong>: Philadelphia, PA (4 days onsite, 1 day remote)</p><p><strong>Duration</strong>: Contract-to-hire (likely to convert)</p><p><strong>Hours</strong>: 40 hours/week </p><p><strong>Pay Rate</strong>: $47 – $50/hour</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Build, configure, and manage audience segments within Adobe Experience Platform (AEP) and Adobe CDP to enable targeted campaigns.</li><li>Partner with the GTO, marketing, and product teams to define and execute audience strategies and roadmap initiatives.</li><li>Collaborate with campaign operations, analytics, and engineering teams to ensure accurate data flows and seamless integration for targeted communications.</li><li>Leverage tools including Adobe Campaign Manager and Adobe Journey Optimizer to support audience activation and campaign execution.</li><li>Translate marketing requirements into technical audience specifications and ensure proper setup for outbound communications.</li><li>Analyze data flows and data lineage to maintain audience accuracy and troubleshoot segmentation discrepancies.</li><li>Manage approximately five concurrent audience requests at any given time while supporting multiple projects for the residential marketing team.</li><li>Provide strategic recommendations and act consultatively to guide best practices for omnichannel campaign strategies.</li><li>Support both B2C campaigns and multi-channel initiatives, including dot-com, email, and digital advertising campaigns.</li></ul>
<p>Our Client, a 3rd party logistics company, is looking for am Operations Manager with proven experience of a <strong>minimum of 5 </strong>years’ working in <strong>3rd Party Logistics/Warehousing Management/Transportation and Personnel Management.</strong></p><p>This role requires a strategic thinker with strong leadership skills, excellent problem-solving abilities, and a high level of accuracy in managing logistics operations, reporting, and personnel management. This position also requires frequent work and meetings in the warehouse and a successful candidate must be comfortable working in this environment. This is a <strong>direct hire</strong> position with <strong>benefits</strong> after an initial <strong>90 days</strong> waiting period, that includes paid sick/personal days, paid vacation days, paid holidays, health insurance (medical, prescription, dental, vision), life insurance, and 401K plan with Company’s match.</p><p><strong> </strong></p><p>Job Description:</p><p>Overseeing the entire night shift operations at different warehouse locations; and analyzing existing logistics performance metrics to identify areas of improvement.</p><p>• Work closely with our warehouse staff and warehouse management to motivate them and maintain a productive night shift team effectively.</p><p>• Support and mentor existing and new warehouse team leaders, supervisors, and managers.</p><p>• Assist with proper documentation when it comes to employees’ ongoing issues/situations related to their attendance/poor performance/productivity/personal conduct/overall attitude.</p><p>• Supporting management and Human Resources Department with completing all internals forms, warning reports, personal injury reports, property damage reports, employees’ change forms and more.</p><p>• Identify opportunities for improvement based on customer requirements, and analysis of activity and inventory data. Tracking/monitoring and analyzing KPIs.</p><p>• Analyze and support the existing warehouse material handling software/procedures, and lead on new software automation, and storage solutions to improve the logistics processes.</p><p>• Develop and implement logistics strategics to optimize our night shift warehouse operations.</p><p>• Prepare reports for Senior Executives/Upper Management on Logistics performance and challenges.</p><p>• Available to collaborate and meet frequently with internal teams and other warehouse managers to align the night shift operations with the Company’s goals.</p><p>• Understand our customers and operations context; generate broad support for new solutions to ensure success; implement, train, and support operational personnel. </p><p>• Ensure a safe working environment, enforce safety policies and procedures to maintain compliance with industry regulations, transportation regulations, OSHA regulations and all safety standards.</p><p>• Stay updated on industry trends and best practices in Logistics Management.</p><p><br></p>
<p>We are in need of a Quality Assurance Analyst to join our team in the insurance industry located in Central, New Jersey. As a Quality Assurance Analyst, you will play a crucial role in ensuring the integrity and quality of our systems and processes. This position involves leading quality assurance initiatives, designing and executing test cases, developing automated test scripts, and validating data accuracy.</p><p><br></p><p>Responsibilities:</p><p>• Lead quality assurance initiatives for Property & Casualty insurance projects, ensuring compliance with quality standards.</p><p>• Team up with cross-functional groups, including developers, business analysts, and product owners, to establish testing strategies.</p><p>• Design, document, and execute extensive test cases derived from business requirements and technical specifications.</p><p>• Keep detailed records of test cases, test outcomes, and defect tracking.</p><p>• Conduct hands-on tests, including functional, regression, integration, and user acceptance testing.</p><p>• Develop and maintain automated test scripts to enhance testing efficiency and coverage.</p><p>• Leverage coding skills to customize and enhance testing frameworks as necessary.</p><p>• Write and execute SQL queries to validate data integrity and accuracy.</p><p>• Analyze and troubleshoot data discrepancies between systems.</p>
We are looking for a dedicated Sales Support team member to join our team in Woodbridge, New Jersey. This is a long-term contract position that combines both in-office and remote work, offering a hybrid schedule of four days onsite and one day remote. The role involves assisting with sales functions and providing exceptional support to ensure smooth operations.<br><br>Responsibilities:<br>• Provide comprehensive post-sales support to customers, ensuring timely resolution of inquiries and issues.<br>• Handle inbound and outbound sales communications, maintaining strong relationships with clients.<br>• Manage order entry processes accurately and efficiently, meeting deadlines and quality standards.<br>• Collaborate closely with the sales team to address client needs and streamline operations.<br>• Assist with inside sales activities, including account management and follow-ups.<br>• Prepare sales reports and maintain documentation for tracking performance metrics.<br>• Ensure all sales-related data is organized and accessible for team use.<br>• Contribute to the development of strategies to improve sales support processes.<br>• Monitor and analyze customer feedback to identify areas for service improvement.<br>• Support business casual dress code requirements and adhere to high standards.
<p>We are looking for a dynamic and experienced DevOps Technical Lead to join our team in Mahwah, New Jersey. In this role, you will take charge of designing and implementing scalable, secure, and reliable systems, while driving infrastructure strategies to ensure optimal performance and efficiency. This position offers an exciting opportunity to lead critical initiatives that enhance application performance and prepare our platform for growth.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><ul><li>Develop and execute a comprehensive backend, infrastructure, and DevOps strategy to support organizational goals.</li><li>Design and implement scalable and secure systems that ensure reliability and efficiency.</li><li>Investigate and resolve complex performance issues across infrastructure and integrations.</li><li>Lead the development of backend systems, coding standards, API integrations, and overall architecture.</li><li>Direct cloud strategies, infrastructure tooling, automation processes, and continuous integration/continuous delivery (CI/CD) pipelines.</li><li>Assess and adopt new tools, frameworks, and technologies to enhance operational efficiency.</li><li>Establish performance metrics and key performance indicators (KPIs) to monitor infrastructure effectiveness.</li><li>Implement proactive monitoring, logging, and alerting systems to ensure early detection of issues.</li><li>Optimize infrastructure costs while managing budgets effectively.</li><li>Communicate technical solutions and strategies clearly to stakeholders across various levels of the organization.</li></ul>
<p>We are seeking a highly skilled and proactive <strong>Application Support Manager</strong> to lead the support and maintenance of enterprise applications, with a strong focus on <strong>SAP BusinessObjects (SAP BO)</strong> and other general business systems. The ideal candidate will have deep expertise in <strong>SQL</strong> and a proven ability to manage cross-functional support initiatives. Prior experience in the <strong>pharmaceutical or biotechnology</strong> industry is highly desirable.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead the application support function across core business applications, including SAP BO and other enterprise tools.</li><li>Serve as the escalation point for complex application issues, coordinating with internal teams and third-party vendors.</li><li>Drive root cause analysis and implement preventative measures for recurring incidents.</li><li>Oversee and optimize SQL queries and database interactions to ensure application performance.</li><li>Work closely with business stakeholders to understand requirements, provide solutions, and improve application usage and functionality.</li><li>Maintain application documentation, knowledge bases, and standard operating procedures (SOPs).</li><li>Manage a small team or collaborate with offshore/onshore resources, as applicable.</li><li>Participate in system upgrades, patching, and change management processes.</li><li>Ensure compliance with relevant regulatory and data governance standards, especially within a life sciences environment.</li></ul><p><br></p>
We are looking for an experienced Senior Manager of Cloud Operations to lead and optimize cloud infrastructure and services. This role will focus on driving operational excellence, ensuring reliability, and fostering innovation within a high-performance team. Located in Jenkintown, Pennsylvania, this position offers the opportunity to make a significant impact by modernizing infrastructure and enhancing organizational resilience.<br><br>Responsibilities:<br>• Lead a team in managing and optimizing cloud-based and hybrid infrastructure, ensuring scalability and reliability.<br>• Develop and implement strategic plans for infrastructure modernization and operational improvements.<br>• Oversee vendor relationships, negotiate service-level agreements, and monitor performance metrics.<br>• Drive automation initiatives, including Infrastructure-as-Code and CI/CD pipelines.<br>• Establish clear accountability and urgency within the team to meet organizational goals.<br>• Collaborate across departments and with external partners to ensure seamless service delivery.<br>• Mentor team members to foster growth and build a high-performing team.<br>• Monitor and analyze KPIs and SLAs to guide continuous improvement efforts.<br>• Ensure compliance with cybersecurity standards and best practices.<br>• Lead transformation efforts to enhance resilience and adapt to evolving technology trends.
<p>We are seeking a dedicated Lead Project Manager to join our team. As a Lead Project Manager, you will be responsible for the efficient execution of projects, maintaining strong relationships with stakeholders, and driving improvements based on project evaluations. This role also involves overseeing project portfolios and ensuring their alignment with business objectives.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Efficiently execute projects in collaboration with service line leaders, staff, and cross-functional teams.</li><li>Manage and track project plans, milestones, and progress using appropriate tools.</li><li>Ensure timely delivery of projects within scope and budget by coordinating and allocating internal resources.</li><li>Define project scope, objectives, and deliverables in conjunction with stakeholders.</li><li>Facilitate both in-person and virtual meetings to encourage project completion.</li><li>Create, manage, and maintain project documentation, including training materials and user manuals.</li><li>Build and sustain relationships with clients, team members, and stakeholders.</li><li>Delegate tasks based on team strengths and experience, while managing project risks and changes.</li><li>Conduct post-project evaluations, track success, and implement necessary improvements.</li><li>Set up and enforce project governance frameworks.</li><li>Supervise the project portfolio to ensure alignment with business goals.</li><li>Develop and implement KPIs for tracking and reporting project performance.</li><li>Improve project execution efficiency and manage change control processes.</li><li>Maintain a risk register to identify and mitigate risks.</li><li>Participate in the change management committee.</li></ul><p><br></p>
We are looking for an experienced Tech Lead to join our team in Philadelphia, Pennsylvania. In this role, you will guide the development of scalable web applications and oversee technical decisions in alignment with organizational objectives. This position offers an exciting opportunity to work on impactful projects while mentoring a team of engineers.<br><br>Responsibilities:<br>• Lead the architectural design and development of scalable web applications across multiple platforms.<br>• Define and promote a shared technical vision that supports long-term strategic goals.<br>• Collaborate with cross-functional teams to make critical decisions on frameworks, services, and technical approaches.<br>• Oversee code reviews, engineering discussions, and external development teams to ensure high-quality outcomes.<br>• Contribute to coding efforts on high-priority components, integrations, or prototypes as needed.<br>• Design and implement APIs, including RESTful and GraphQL, to integrate with various systems.<br>• Guide the adoption of Agile methodologies, CI/CD pipelines, and automated testing practices.<br>• Mentor engineers by providing technical guidance and fostering growth.<br>• Ensure database solutions, such as PostgreSQL and DynamoDB, are optimized and meet application requirements.<br>• Work closely with stakeholders to communicate technical concepts effectively to both technical and non-technical audiences.
<p>We are seeking a strategic and results-driven <strong>Director of Data and Technology</strong> to lead the organization’s data infrastructure, technology integration, and business intelligence initiatives. In this pivotal role, you will oversee vendor relationships, ensure smooth systems integration, and champion data quality and accessibility to drive operational growth and scalability, including processes involved in mergers and acquisitions (M& A).</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><br></p><p><strong>Technology & Vendor Management</strong></p><ul><li>Manage a portfolio of SaaS technology solutions; collaborate with team leaders to assess new vendors, evaluate costs, negotiate contracts, and support implementation and integration efforts.</li><li>Oversee and monitor IT expenditures across all software and technology platforms to optimize cost efficiency.</li></ul><p><strong>Data & Business Intelligence</strong></p><ul><li>Develop and sustain business intelligence dashboards tailored to organizational goals, prioritizing data integrity and actionable insights.</li><li>Serve as a subject matter expert in reporting and analysis to support teams with KPI tracking, ensuring reporting accuracy, and identifying automation opportunities to boost efficiency.</li></ul><p><strong>Systems Integration & M& A Support</strong></p><ul><li>Lead enterprise-wide systems integration initiatives for seamless operations across the organization.</li><li>In M& A scenarios:</li><li>▸ <strong></strong>Conduct comprehensive evaluations of acquisition targets' data and systems to assess integrity and compatibility.</li><li>▸ Reconcile and align disparate data structures to ensure consistency and usability.</li><li>▸ Provide leadership with expert guidance on technology changes needed to enable strategic data visibility and performance monitoring.</li></ul><p><strong>Innovation & Strategy</strong></p><ul><li>Stay informed about technology trends and innovations, particularly in the Applied Behavioral Analysis (ABA) sector.</li><li>Identify, evaluate, and recommend emerging tools and practices to enhance organizational efficiency, elevate service quality, or streamline operations.</li></ul><p><strong>Role Scope:</strong></p><ul><li>This is a strategy-focused role designed to lead through growth phases, though it does not involve managing large teams directly at this time.</li></ul><p><br></p>
<p>Our client, a multiservice midsized firm in NYC is seeking to add a Legal Secretary (floater and CLE responsibilities) to their firm. </p><p><br></p><p>works closely with attorneys to understand their specific needs.</p><p>• collaborates with and mutually supports the secretarial team.</p><p>• is flexible and able to “wear different hats.”</p><p>• is responsive and communicative.</p><p>• can juggle various tasks simultaneously, efficiently and accurately.</p><p>• has excellent attention to detail.</p><p>• is confident and professional.</p><p>• will be a highly motivated team player.</p><p>• is eager to learn and share their own knowledge and experience.</p><p>• wants to be part of a collaborative team</p><p>• enjoys working with internal / external clients that they support.</p><p>• can positively contribute to the professional and collegial environment in which they work.</p><p>• strives to develop their professional skills and advance their own career.</p><p>• fosters an inclusive and diverse environment in which unique characteristics are valued.</p><p><br></p><p><br></p><p>Support various attorneys, most of whom are self-sufficient.</p><p> Support Secretarial Team with special requests, as needed.</p><p> Time Entries / Billing.</p><p> Routine word processing editing and formatting.</p><p> Expense reporting.</p><p> Actively support the Word Processing / Secretarial team.</p><p> Assist attorneys with infrequent travel arrangements.</p><p><br></p><p><br></p><p>Maintain CE Manager, the firm's MCLE tracking system, including data entry, profile maintenance,</p><p>course creation, and reporting.</p><p> Maintain attendance records for all CLE programs.</p><p> Monitor attorneys’ compliance in all states, as appropriate.</p><p> Coordinate year-end reporting requirements.</p><p> Coordinate National Academy of Continuing Legal Education (NACLE) membership.</p><p> Support the Business Development team with CLE event requirements.</p><p> Assist with firm’s accredited provider status in multiple states, including NY, NJ, PA.</p><p> Keep abreast of CLE regulatory requirements, rules, and procedures.</p><p> Maintain CLE mailbox.</p><p><br></p>
We are looking for an experienced Demand Generation Manager to lead strategic marketing initiatives that drive customer acquisition and engagement. This role emphasizes the development and execution of targeted campaigns, leveraging data analytics and marketing tools to optimize performance. Based in Warren, New Jersey, you will play a pivotal role in expanding brand awareness and generating leads through demonstrated expertise.<br><br>Responsibilities:<br>• Design and implement comprehensive demand generation strategies to support business growth.<br>• Lead the execution of digital media campaigns across multiple channels, ensuring alignment with company goals.<br>• Utilize data-driven insights and analytics to refine marketing approaches and measure campaign success.<br>• Manage and optimize marketing automation tools, including HubSpot, to streamline operations and enhance lead nurturing.<br>• Collaborate with cross-functional teams to develop compelling content and promotional materials.<br>• Track and report on lead generation metrics, providing actionable recommendations to improve performance.<br>• Identify new opportunities for audience engagement and brand expansion.<br>• Maintain up-to-date knowledge of industry trends and emerging technologies to inform strategy.<br>• Ensure marketing initiatives comply with best practices and align with the overall vision of the organization.
<p>The Collections Supervisor will be responsible for assisting with overseeing the daily operations of the collections team and timely collection of outstanding accounts receivables. As the Collections Supervisor you will maintain customer accounts, monitor credit operations, generate regular reports on collections status, audit aging reports, train new employees and provide ongoing training as needed, maintain strong communication with sales, customer service and billing departments, resolve customer inquiries and ensure compliance with federal and state laws related to debt collection. In this role, the candidate must possess strong leadership skills, have a strong background in credit analysis, risk assessment, excellent analytical skills, and the ability to manage multiple priorities and meet deadlines. </p><p><br></p><p>Primary Responsibilities</p><p>· Oversee daily credit and collection activities</p><p>· Create departmental collection goals</p><p>· Direct collection efforts on delinquent accounts</p><p>· Verify customer payments</p><p>· Resolve complex or escalated collection issues</p><p>· Negotiate payment terms and payment schedules</p><p>· Develop and implement collection procedures and policies to improve efficiency</p><p>· Recommend and implement process improvement to enhance collection effectiveness</p>
<p><strong>Job Overview:</strong></p><p>We are seeking an experienced <strong>IT Manager</strong> to oversee and optimize the IT operations of our organization. The ideal candidate will possess a strong background in Jack Henry technologies, extensive leadership experience in managing IT departments, and the ability to steer dynamic teams through multiple ongoing projects in a fast-paced environment. Additionally, the successful candidate will demonstrate financial acumen related to budget preparation, monitoring, and vendor negotiations.</p><p><strong>Responsibilities:</strong></p><ul><li><strong>Leadership & Team Management:</strong> Lead and manage an IT department with diverse teams, fostering collaboration, skill development, and accountability to achieve project milestones and deliverables.</li><li><strong>Jack Henry System Management:</strong> Utilize expertise in Jack Henry financial technology solutions to ensure proper implementation, maintenance, and optimization of systems supporting banking, credit union operations, financial transactions, and business process automation.</li><li><strong>Project Oversight:</strong> Coordinate and prioritize ongoing IT projects, ensuring timely completion while maintaining high standards of quality and performance.</li><li><strong>Budgeting & Financial Management:</strong> Prepare, track, and manage the department’s budget while optimizing costs through effective vendor negotiations.</li><li><strong>Strategy Development:</strong> Advise senior leadership on technology strategies to ensure scalability, security, and compliance with industry regulations.</li><li><strong>Vendor Relationship Management:</strong> Establish and maintain strong relationships with external vendors to maximize the organization’s return on investment.</li><li><strong>Problem Solving:</strong> Analyze and address IT challenges promptly while minimizing disruptions to workflows.</li><li><strong>Staff Training & Development:</strong> Upskill and motivate team members to bridge technology gaps and enhance expertise within the department.</li></ul>
We are looking for a highly motivated and strategic Product Manager to join our team in Philadelphia, Pennsylvania. This Contract-to-Permanent position offers the opportunity to lead the development and management of innovative B2B physical goods, driving growth and market differentiation. If you have a passion for product lifecycle management, cross-functional collaboration, and delivering value to customers, this role is perfect for you.<br><br>Responsibilities:<br>• Oversee the full product lifecycle, including ideation, development, and launch, ensuring alignment with customer needs and market trends.<br>• Lead product launches and enhancements, focusing on innovation and cost optimization.<br>• Conduct competitive benchmarking to identify market opportunities and refine product positioning.<br>• Collaborate with manufacturing teams to implement quality improvements and cost-efficiency measures.<br>• Develop and manage demand forecasts, budgets, and assortment plans to support business goals.<br>• Partner with sales and marketing teams to deliver product training and enhance customer confidence.<br>• Optimize product presentation across digital platforms to enhance visibility and appeal.<br>• Analyze market trends and customer insights to shape go-to-market strategies.<br>• Monitor product quality and address any issues to maintain high standards and market leadership.<br>• Track category performance, identify growth opportunities, and ensure alignment with strategic objectives.
<p><strong>Job Title: Practice Manager – Litigation & International Disputes</strong></p><p><strong>Overview:</strong></p><p> A fast-paced, high-performing law firm is seeking a tech-savvy, proactive, and business-minded <strong>Practice Manager</strong> to support two senior partners focused on complex commercial litigation and international disputes. Prior experience in high-stakes litigation—especially large-scale discovery, motion practice, and federal/state court filings—is essential. This role blends legal operations, administrative support, and strategic coordination.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Coordinate and troubleshoot virtual meetings (Zoom, etc.) and optimize workflows using Microsoft Office, Adobe Acrobat, iManage, Orion, and cloud-based tools</li><li>Provide operational and administrative support on litigation and international dispute matters</li><li>Manage internal document systems to ensure accurate tracking of work product and court filings</li><li>Oversee billing lifecycle, including time entry review, invoice preparation, and follow-ups</li><li>Manage complex calendars, travel logistics, and shifting priorities</li><li>Implement process improvements to enhance productivity and client service</li><li>Serve as a point of contact for clients and internal stakeholders</li><li>Track deadlines, assignments, and long-term deliverables with accuracy</li><li>Assist with matter management, engagement letters, and reporting</li><li>Create and edit litigation documents with advanced MS Office skills</li><li>Handle sensitive communications, court filings, and confidential documents</li><li>Collaborate with Finance, IT, HR, and other teams to support evolving needs</li></ul><p><br></p>
<p>Robert Half has partnered with a thriving manufacturing firm on their search for an experienced Billing & Collections Supervisor who can handle a high volume of accounts. We are looking for a candidate who can identify and monitor overdue payments, process credit memos, report collection activity, arrange debt payoffs, review trial balances, recommend accounts for escalation, prepare and distribute collection status reports, and resolve billing and customer credit issues. This Billing & Collections Supervisor will also process payments and refunds, update account records, and provide assistance where collection efforts are needed. The ideal candidate must have strong negotiation skills, excellent communication skills, and the ability to handle sensitive and confidential information professionally.</p><p><br></p><p>Primary Duties</p><p>· Create and maintain credit history records</p><p>· Assist with administrative activities</p><p>· Document daily collection activity</p><p>· Submit write off request as needed</p><p>· Complete collection effort calls</p><p>· Identify delinquent accounts</p><p>· Perform payment reconciliations</p><p>· Assist customer service department</p><p>· Develop and schedule payment plans</p>
<p>We are looking for an experienced Technical Support Manager to oversee and deliver exceptional technical assistance to our global clientele. This role involves managing and resolving technical issues, supporting various systems, and ensuring smooth operations for end users across multiple channels. The position is based in Cranbury, New Jersey, and requires a proactive, customer-focused individual with a strong technical background.</p><p><br></p><p>Responsibilities:</p><p>• Manage daily technical support operations and resolve support tickets daily with efficiency and accuracy.</p><p>• Provide assistance to end users across multiple channels, each comprising over 100 users, ensuring seamless interaction and resolution of issues.</p><p>• Troubleshoot and resolve issues related to Windows, Linux, and Microsoft SQL Server systems.</p><p>• Support and maintain physical security systems and time and attendance systems to ensure uninterrupted functionality.</p><p>• Utilize Salesforce as a ticketing platform to manage, track, and resolve customer inquiries.</p><p>• Collaborate with global teams to provide after-hours support for critical customer needs when required.</p><p>• Contribute to system optimization by identifying recurring issues and implementing long-term solutions.</p><p>• Maintain detailed documentation of support activities and resolutions to ensure transparency and knowledge sharing.</p><p>• Deliver technical expertise to support ongoing projects and initiatives as needed.</p>
We are looking for a dedicated General Manager to oversee and coordinate daily operations in a fast-paced transport environment based in Newark, New Jersey. This role requires a proactive leader who thrives in a hands-on setting and excels at managing high-volume logistics while maintaining exceptional customer service standards. Flexibility with scheduling is essential, as our operation runs 24/7 to meet business demands.<br><br>Responsibilities:<br>• Manage and oversee daily operations, including drivers, warehouse staff, dispatchers, and import/export activities.<br>• Supervise local and regional logistics to ensure smooth and efficient processes.<br>• Handle high-volume operations, managing up to 100-150 containers per day in a fast-paced environment.<br>• Lead a team of 12 direct reports, fostering a collaborative and results-driven work culture.<br>• Ensure exceptional customer service in a 24/7 operational setting, adapting to challenges such as weather disruptions.<br>• Oversee bookkeeping tasks, including accounts payable, accounts receivable, and bank reconciliations.<br>• Utilize QuickBooks to maintain accurate financial records and reporting.<br>• Maintain operational efficiency and ensure compliance with all company policies and industry regulations.<br>• Coordinate closely with all departments to streamline workflows and resolve operational issues.<br>• Provide hands-on support to ensure the business meets its performance goals.
We are looking for an experienced Lead Software Engineer to join our team in Philadelphia, Pennsylvania. In this role, you will play a pivotal part in maintaining and enhancing our software systems, ensuring their reliability and scalability. This position offers an opportunity to lead a small development team, collaborate with stakeholders, and contribute to the technical evolution of our applications.<br><br>Responsibilities:<br>• Analyze and document existing software packages, reports, applications, and stored procedures to ensure a thorough understanding of critical business operations.<br>• Monitor and maintain the stability of legacy codebases and data processes, promptly identifying and resolving production issues.<br>• Lead responses to stakeholder requests for new features, workflows, or data services while ensuring compatibility with current system architecture.<br>• Design and implement system enhancements or new components, integrating them seamlessly into existing infrastructure.<br>• Mentor and guide team members by conducting code reviews, sharing best practices, and promoting maintainable development standards.<br>• Collaborate with the Data Team to optimize query performance, stored procedures, and data integrations for maximum system efficiency.<br>• Work closely with business users to translate technical requirements into functional solutions that align with operational goals.<br>• Identify and manage technical debt, developing plans that balance business priorities and system risks.<br>• Contribute to the improvement of documentation standards, deployment procedures, and system monitoring processes to ensure sustainable application management.
<p>We are looking for an experienced Audit Manager to join our team on a long-term contract basis. As an Audit Manager, the role requires expertise in regulatory compliance, Sarbanes-Oxley audits, and a deep understanding of the banking industry. The ideal Audit Manager candidate will excel at identifying risks, evaluating controls, and ensuring adherence to financial regulations while delivering meaningful insights to improve processes. Situated in the Greater Philadelphia Region, this position offers a dynamic opportunity to contribute to governance, risk management, and compliance strategies.</p><p><br></p><p>What you get to do every single day:</p><p>• Lead and oversee audits focused on regulatory compliance, Sarbanes-Oxley requirements, and internal control processes within the banking sector.</p><p>• Assess current processes to ensure alignment with regulatory frameworks such as Dodd-Frank, Basel accords, and Federal Reserve guidelines.</p><p>• Identify risks, control gaps, and deficiencies, and propose actionable recommendations to enhance processes and controls.</p><p>• Support Sarbanes-Oxley compliance efforts, including evaluating key controls, conducting walkthroughs, and performing testing and documentation.</p><p>• Prepare detailed audit reports that summarize findings, risks, and recommendations for stakeholders and senior management.</p><p>• Collaborate with departments such as Compliance, Finance, Legal, and IT to provide strategic advice on regulatory changes and their impact.</p><p>• Monitor regulatory developments to maintain audit readiness and compliance with new standards.</p><p>• Offer advisory support to improve governance, risk management, and compliance practices within the organization.</p><p>• Facilitate the resolution of identified issues to ensure timely remediation and compliance.</p><p>• Mentor and train staff on audit methodologies, regulatory requirements, and best practices in compliance.</p>
<p>Salary is 300,000 - 325,000.</p><p><br></p><p>Benefits include PTO, 401k, and Health Insurance.</p><p><br></p><p>We are seeking a dynamic and experienced Tax Principal to join our client's team and lead in delivering exceptional tax strategy and compliance services. This leadership position requires deep expertise in tax law, the ability to mentor and guide teams, and a strategic mindset to drive client success. Ideal candidates will have proven technical skills, strong communication abilities, and the desire to build lasting relationships with clients, all while ensuring compliance in a rapidly changing regulatory landscape. </p><p><br></p><ul><li>Assume overall responsibility for all engagements, staffing assignments and workflow within his or her group. This includes reviewing and signing all work before submitting it to clients.</li><li>Display the highest degree of technical and professional competence. Demonstrate the ability to analyze financial data and draw reasonable conclusions. Display the ability to make sound business decisions.</li><li>Maintain open communication with all members of the firm to ensure clients are served and staff are utilized in the most effective manner.</li><li>Assume overall responsibility for all staff assigned to his or her group, including overseeing the semi-annual performance review process.</li><li>Prepare client billings and monitor and collect receivables.</li><li>Develop policies and procedures to increase productivity and fees without loss of morale or motivation.</li><li>Be able to get to a client’s office and bring the documents and equipment necessary to conduct work, as needed.</li><li>Follow firm procedures and comply with firm policies as outlined in the Human Resource Manual.</li><li>Enhance existing client relationships and actively seek to develop new relationships with potential clients and referral sources.</li><li>Keep the firm name before the public through speaking engagements, community involvement and participation in business, civic and professional activities. Have knowledge of all services rendered by the firm.</li><li>Demonstrate a career-long commitment to the firm.</li><li>Know the history of the firm and be familiar with the services that the firm provides.</li><li>Participate in marketing and business development training sessions.</li><li>Develop positive relationships with clients during phone conversations. Develop name recognition with clients and their personnel.</li><li>Join at least one community, civic or business organization or trade organization.</li><li>Participate in firm activities such as training and recruiting.</li><li>Demonstrate a positive marketing attitude and take an active interest in other team members’ marketing activities. Continue to strive for more.</li><li>Become familiar with services provided and specialties of team members.</li></ul>
