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2 results for Customer Service Manager in Solomons, MD

Cambridge, MD
onsite
Temporary
19 - 22 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team on a contract basis in Cambridge, Maryland. In this role, you will be the first point of contact for our customers, assisting with inquiries, resolving issues, and ensuring a positive experience. If you have a passion for providing excellent customer support and thrive in a fast-paced environment, we encourage you to apply. Responsibilities: • Respond to incoming customer inquiries via phone and email, providing clear and accurate information. • Handle and resolve customer complaints or issues with professionalism and efficiency. • Process and track customer orders, ensuring accuracy and timely delivery. • Manage a high volume of inbound and outbound calls while maintaining quality service standards. • Maintain detailed and accurate records of customer interactions in the system. • Collaborate with team members and other departments to address and resolve customer concerns. • Provide product or service information to customers, helping them make informed decisions. • Identify opportunities to improve customer satisfaction and share feedback with the team.
2026-04-15T00:00:00Z

Hyattsville, MD
onsite
Temporary
18 - 20 USD / Hourly
Join our team as a Customer Support Specialist and be the friendly voice our clients rely on! As a key member of our customer support team, you’ll deliver exceptional service, resolve inquiries, and help shape the customer experience. This role offers a dynamic environment where your communication skills and problem-solving abilities are valued and rewarded. Responsibilities: • Respond to customer inquiries via phone, email, or chat in a professional and timely manner. • Troubleshoot and resolve product or service issues effectively. • Document customer interactions and resolutions in CRM software. • Collaborate with internal teams to escalate and resolve complex customer concerns. • Identify opportunities for process improvement based on customer feedback.
2026-03-31T00:00:00Z