434 Results for Patient Service Representative Jobs in Secondary

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Customer Service Representative

New Brunswick, NJ
onsite
Temporary / Contract
18.05 - 20.90 USD / Hourly
We are looking for a Customer Service Representative to join a logistics operation. This is a Contract position supporting delivery coordination, customer communication, and day-to-day service activities in a fast-paced warehouse office setting. The person in this role will help keep deliveries on track, respond to customer concerns, and provide timely updates to ensure a smooth experience. This position follows a regular, onsite schedule, with workdays assigned across the week based on business needs. Responsibilities:• Monitor daily delivery activity for a high volume of trucks and keep accurate status updates throughout the day.• Speak with customers about shipment timing, delays, and revised delivery arrangements when changes are needed.• Handle incoming service calls related to orders or deliveries and work toward prompt, thorough resolution.• Contact customers ahead of scheduled deliveries to confirm availability and expectations.• Conduct follow-up outreach after deliveries to gather feedback and encourage survey completion.• Enter and maintain service and delivery information accurately within company systems and spreadsheets.• Coordinate closely with drivers, internal teams, and dispatch contacts to address service issues quickly.• Work an onsite regular schedule five days per week, including weekdays or weekends as assigned during peak periods.
2026-11-04T13:28:43Z

Customer Service Representative

Plano, TX
onsite
Temporary / Contract
22.80 - 26.40 USD / Hourly
We are looking for a Customer Service Representative to support a manufacturing operation in Plano, Texas through a Contract assignment. This position focuses on delivering responsive service by managing replacement part and equipment orders, keeping customers informed, and helping resolve service-related concerns. The ideal candidate is organized, comfortable handling a high volume of inquiries, and able to coordinate with internal teams to ensure timely follow-through. This role offers the opportunity to contribute to a fast-paced customer support environment where accuracy and communication are essential. Responsibilities: • Manage incoming requests for replacement parts and equipment by entering orders accurately and confirming key details before processing. • Review stock levels and communicate product availability to customers so expectations are set clearly and early. • Arrange shipment timing with customers and provide proactive updates on order progress, delivery schedules, and service status. • Respond to questions related to warranties, repair timelines, billing matters, and parts access through inbound and outbound customer interactions. • Direct technical concerns to engineering or field service specialists when issues require advanced troubleshooting or onsite support. • Open, update, and monitor customer service cases to ensure requests are documented properly and addressed within applicable service commitments. • Maintain accurate customer records, update company systems, and prepare reports that reflect service activity, warranty items, and case outcomes. • Support return processing and warranty claim tracking while ensuring all related documentation is complete and current.
2026-10-20T17:48:46Z

Customer Service Representative

Cincinnati, OH
onsite
Temporary to Hire
21.00 - 24.00 USD / Hourly
We are looking for a Customer Service Representative to join a team in Cincinnati, Ohio. This contract opportunity with permanent potential is ideal for someone who enjoys supporting customer accounts, managing order activity, and helping ensure a smooth experience from request through delivery. The person in this role will work closely with internal teams to address customer needs, provide accurate updates, and contribute to long-term client satisfaction. Responsibilities:• Develop and strengthen day-to-day relationships with assigned customer accounts by serving as a reliable primary contact.• Process customer orders with accuracy, maintain current order information in business systems, and monitor progress through completion.• Partner with production, purchasing, and shipping teams to help keep orders on schedule and support on-time delivery.• Investigate and resolve customer questions, service concerns, and order-related discrepancies in a timely manner.• Compile customer-facing information such as pricing details, status updates, and recurring reports as requested.• Assist with account support activities by identifying service improvements and helping create a positive customer experience.• Manage inbound and outbound communication related to orders, account updates, and follow-up needs.• Maintain organized records and documentation to support accurate order handling and responsive customer service.
2026-11-06T17:44:06Z

Customer Service Representative

Chilton, WI
onsite
Temporary / Contract
20.00 - 21.00 USD / Hourly
Are you passionate about helping others and delivering exceptional customer service? We are seeking a Customer Service Representative to join a respected non-profit organization in Chilton, Wisconsin. This contract-to-permanent opportunity is ideal for someone who thrives in a fast-paced environment, enjoys interacting with people, and takes pride in providing accurate, solution-focused support. In this role, you'll be the first point of contact for customers, managing inbound inquiries, processing orders, and ensuring every interaction leaves a positive impression. If you're organized, detail-oriented, and enjoy making a difference through outstanding service, we'd love to hear from you. Why Join Us?<ul><li>Opportunity to transition into a permanent position</li><li>Meaningful work supporting a mission-driven organization</li><li>Collaborative and supportive team environment</li><li>$1,000+ Quarterly Performance Bonus available to all contractors and employees</li></ul>Key Responsibilities<ul><li>Deliver exceptional customer service by handling a high volume of inbound calls empathy and efficiency.</li><li>Assist customers by answering questions, resolving routine concerns, and providing guidance on products, services, and available resources.</li><li>Accurately enter orders and customer information into internal systems while maintaining a high level of attention to detail.</li><li>Document customer interactions thoroughly to ensure complete and up-to-date records.</li><li>Conduct outbound calls as needed to follow up on requests, verify information, or provide status updates.</li><li>Manage multiple priorities in a fast-paced call center environment while consistently meeting service and productivity goals.</li><li>Escalate complex issues to the appropriate team members to ensure timely and effective resolution.</li><li>Contribute to a positive customer experience by building rapport and demonstrating a commitment to helping others.</li></ul>This is an excellent opportunity for someone looking to grow their customer service career while making an impact within a community-focused organization.
2026-10-23T13:18:43Z

Customer Service Representative

Sturgeon Bay, WI
onsite
Temporary / Contract
20.00 - 21.00 USD / Hourly
Are you passionate about helping others and delivering exceptional customer service? We are seeking a Customer Service Representative to join a respected non-profit organization in Sturgeon Bay, Wisconsin. This contract-to-permanent opportunity is ideal for someone who thrives in a fast-paced environment, enjoys interacting with people, and takes pride in providing accurate, solution-focused support. In this role, you'll be the first point of contact for customers, managing inbound inquiries, processing orders, and ensuring every interaction leaves a positive impression. If you're organized, detail-oriented, and enjoy making a difference through outstanding service, we'd love to hear from you. Why Join Us?<ul><li>Opportunity to transition into a permanent position</li><li>Meaningful work supporting a mission-driven organization</li><li>Collaborative and supportive team environment</li><li>$1,000+ Quarterly Performance Bonus available to all contractors and employees</li></ul>Key Responsibilities<ul><li>Deliver exceptional customer service by handling a high volume of inbound calls empathy and efficiency.</li><li>Assist customers by answering questions, resolving routine concerns, and providing guidance on products, services, and available resources.</li><li>Accurately enter orders and customer information into internal systems while maintaining a high level of attention to detail.</li><li>Document customer interactions thoroughly to ensure complete and up-to-date records.</li><li>Conduct outbound calls as needed to follow up on requests, verify information, or provide status updates.</li><li>Manage multiple priorities in a fast-paced call center environment while consistently meeting service and productivity goals.</li><li>Escalate complex issues to the appropriate team members to ensure timely and effective resolution.</li></ul>
2026-10-23T13:24:06Z

Customer Service Representative

North Canton Nt, OH
onsite
Temporary to Hire
19.00 - 22.00 USD / Hourly
We are looking for a Customer Service Representative to join a manufacturing team in North Canton, Ohio in a contract role with the potential for a permanent position. This position supports customer accounts through timely communication, accurate order coordination, and close partnership with internal teams to help meet delivery commitments. Training is conducted onsite, and after onboarding, the role offers a hybrid schedule with the opportunity to work remotely two days per week. The ideal candidate brings strong customer service judgment, account management experience, and the ability to resolve issues in a fast-paced environment. Responsibilities: • Manage assigned customer accounts by preparing pricing and delivery updates, entering orders, adjusting schedules, and maintaining accurate account records. • Coordinate with sales, supply chain, manufacturing, and other internal teams to address service issues and improve on-time delivery performance. • Monitor open orders and customer demand trends, including forecasting needs, expediting requests, and keeping order activity organized and up to date. • Communicate commercial terms, order status, and service-related updates clearly to both customers and internal stakeholders. • Provide responsive support on inbound and outbound customer interactions while maintaining a high standard of professionalism and accuracy. • Use product knowledge and system understanding to investigate account concerns, analyze order details, and recommend practical solutions. • Apply company guidelines and sound judgment when handling customer requests, exceptions, and account-related decisions. • Contribute to a team-focused environment by supporting shared goals and demonstrating accountability in day-to-day customer service operations.
2026-10-22T13:14:05Z

Customer Service Representative

Richmond, VA
onsite
Temporary / Contract
19.95 - 23.10 USD / Hourly
We are looking for a Customer Service Representative to support vendor and client account servicing for a Long-term Contract opportunity in Richmond, Virginia. This role is ideal for someone who communicates clearly, handles a fast-paced call environment with confidence, and maintains a strong focus on accuracy in customer records. The position will involve regular outbound outreach, detailed documentation, and close coordination with internal teams to help keep account setup and payment-related processes moving efficiently. Responsibilities: • Place a high volume of outbound calls to vendors and clients to confirm account details and payment information. • Guide customers through payment methods, registration steps, and account setup expectations in a clear and detail-focused manner. • Enter new information and revise existing records accurately within company databases and account management platforms. • Record conversations, status updates, and planned next steps to maintain complete and organized account histories. • Reconnect with vendors and clients when applications are incomplete or when additional details are needed to finalize account setup. • Audit account information for consistency and investigate discrepancies through research and direct customer contact. • Partner with cross-functional teams to address account concerns and support timely issue resolution. • Consistently achieve performance expectations related to call activity, service quality, productivity, and customer experience.
2026-11-05T21:54:11Z

Customer Service Representative

Richmond, VA
onsite
Temporary / Contract
19.95 - 23.10 USD / Hourly
We are looking for a Customer Service Representative to support vendor and client account services in Richmond, Virginia. This Long-term Contract position is ideal for someone who communicates confidently, handles a fast-paced call environment well, and stays organized while managing detailed account information. The role focuses on building positive customer interactions, confirming payment and account details, and helping ensure records are accurate and complete. Responsibilities: • Place a high volume of outbound calls to vendors and clients to confirm account details and payment-related information. • Guide customers through available payment methods, registration steps, and account setup expectations with clear and thorough communication. • Enter new information and update existing records accurately across internal databases and company platforms. • Record conversations, account changes, and planned follow-up actions thoroughly to maintain complete documentation. • Reconnect with vendors and clients to obtain missing details, complete unfinished registrations, and move account setup forward. • Audit account information for inconsistencies, investigate discrepancies, and resolve issues through research and customer outreach. • Partner with internal teams to address account concerns and support timely completion of service requests. • Achieve established performance targets related to call activity, productivity, service quality, and customer experience.
2026-11-05T22:03:53Z

Customer Service Representative

Wilmington, NC
onsite
Temporary / Contract
21.85 - 23.00 USD / Hourly
We are looking for a Customer Service Representative to join an import/export operation in Wilmington, North Carolina. This Long-term Contract position is ideal for someone with a strong service mindset and accurate data entry skills who is interested in developing expertise within logistics. The role offers the opportunity to support daily customer interactions, maintain organized records, and contribute to efficient shipment coordination in a fast-paced office environment. Responsibilities: • Respond to customer questions and provide timely support related to orders, shipment activity, and service requests. • Enter and update shipment, customer, and order information accurately in company systems and records. • Prepare, organize, and review documentation to help ensure smooth import/export and logistics operations. • Coordinate with internal teams to track requests, resolve issues, and maintain clear communication throughout the service process. • Use Microsoft Office applications and standard office equipment to manage correspondence, reports, and daily administrative tasks. • Monitor details carefully to reduce errors and keep customer and operational information current and complete. • Learn logistics procedures and workflows through training and apply that knowledge to day-to-day customer service activities.
2026-10-28T13:04:09Z

Customer Service Representative

Richmond, VA
onsite
Temporary / Contract
19.95 - 23.10 USD / Hourly
We are looking for a Customer Service Representative to support vendor and client account services in Richmond, Virginia. This Long-term Contract position is ideal for someone who communicates clearly, handles a fast-paced call environment with confidence, and maintains strong attention to detail when working with account records. The person in this role will engage directly with vendors and clients, provide guidance on payment and enrollment matters, and help ensure account information is complete and accurate. Responsibilities: • Place a high volume of outbound calls to vendors and clients to confirm account details and payment-related information. • Guide customers through available payment methods, registration steps, and account setup expectations in a clear and thorough manner. • Enter new information and revise existing records in internal databases while maintaining accurate account documentation. • Record customer conversations, status updates, and planned follow-up actions with consistency and detail. • Reconnect with vendors and clients to collect missing details, complete pending registrations, and move account setup forward. • Examine account records to identify inconsistencies, research issues, and coordinate outreach to resolve discrepancies. • Work closely with internal teams to address account concerns and support timely issue resolution. • Achieve established goals for call activity, service quality, productivity, and customer experience.
2026-11-06T21:04:15Z

Customer Sales & Service Representative

Rutland, VT
onsite
Temporary to Hire
19.00 - 23.00 USD / Hourly
We are looking for a Customer Sales & Service Representative to support customers through attentive service, accurate order handling, and clear phone communication. This contract-to-permanent opportunity is ideal for someone who enjoys helping people, managing customer requests efficiently, and contributing to a positive service experience. The person in this role will balance inbound customer support with administrative coordination while ensuring each interaction is handled with care and accuracy. Responsibilities: • Respond to incoming customer calls promptly and provide clear, courteous assistance for questions, requests, and service needs. • Enter customer orders accurately into company systems and verify details to help ensure timely processing. • Handle both inbound and outbound communication to follow up on inquiries, confirm information, and support resolution of customer issues. • Maintain organized records of customer interactions, order activity, and service updates to support daily operations. • Assist with routine administrative tasks related to customer accounts, order documentation, and service coordination. • Identify customer concerns, research appropriate solutions, and escalate matters when additional support is needed. • Deliver a high-quality customer experience by communicating clearly, managing priorities effectively, and following established service procedures.
2026-11-06T19:08:44Z

Customer Service Representative x 6

50 Park Plaza, MA
onsite
Temporary / Contract
19.95 - 23.10 USD / Hourly
We are looking for customer-focused individuals to support a medical conference in Massachusetts as part of a Contract position. In this role, you will help create a welcoming and organized experience for attendees, speakers, and event partners while representing the event team effectively. This opportunity is well suited for individuals who are comfortable working in a fast-paced, public-facing environment and can respond effectively to guest needs throughout the conference. Responsibilities: • Welcome conference participants, provide event information, and guide guests to registration, meeting areas, and other designated spaces. • Assist with attendee check-in activities, confirm participation details, and help maintain orderly entry lines during busy periods. • Respond to questions from guests, speakers, and vendors with clear, courteous, and accurate support throughout the event. • Address on-site concerns promptly and escalate complex issues to event leadership when additional support is needed. • Help maintain a well-organized event environment by monitoring common areas and ensuring service standards are consistently upheld. • Coordinate with conference staff and management to support daily event operations and changing attendee needs. • Communicate important updates, scheduling information, and directional guidance to participants in a timely manner. • Follow health, safety, and event protocols, including verification of required vaccination compliance when applicable.
2026-11-05T20:23:46Z

Customer Service Representative

Haverhill, MA
onsite
Temporary / Contract
19.00 - 21.00 USD / Hourly
We are looking for a Customer Service Representative to support day-to-day service operations. This long-term contract opportunity is ideal for someone who enjoys helping customers, managing high-volume communication, and keeping order information accurate. The person in this role will serve as a key point of contact for inbound and outbound interactions while delivering prompt, detail-oriented assistance. Responsibilities: • Handle incoming customer calls effectively, providing timely support and clear resolutions to questions and concerns. • Place outbound calls as needed to follow up on requests, confirm details, and maintain consistent communication with customers. • Enter and update customer orders accurately in internal systems to ensure smooth processing and fulfillment. • Respond to service inquiries by gathering information, clarifying needs, and guiding customers toward appropriate solutions. • Maintain detailed records of customer interactions, order activity, and follow-up actions for reference and reporting purposes. • Work across service channels to manage communication efficiently while meeting quality and response expectations.
2026-11-02T19:23:45Z

Customer Service Representative

Sandston, VA
onsite
Permanent / Full Time
40000.00 - 42000.00 USD / Yearly
We are looking for a detail-oriented Customer Service Representative to join a manufacturing organization in Sandston, Virginia. This position supports daily order administration and customer-facing processes by coordinating information across teams, maintaining accurate records, and helping ensure timely service. The ideal candidate brings strong organizational skills, sound judgment, and the ability to manage multiple priorities in a fast-paced environment while delivering a high standard of support. Responsibilities:• Manage order entry and related administrative tasks with accuracy, ensuring customer requests are processed efficiently from initial receipt through fulfillment.• Serve as a central point of communication between customers and internal departments to keep orders moving smoothly and resolve issues promptly.• Prepare routine written communications, documentation, and updates needed to support customer accounts and internal coordination.• Work closely with sales and customer support personnel to address questions, confirm order details, and maintain a positive client experience.• Monitor order status and follow up proactively with stakeholders to reduce delays and maintain clear, consistent communication throughout the process.• Use ERP and business systems to maintain records, enter transactions, and support day-to-day customer service and order management activities.• Follow workplace safety, health, and environmental standards while completing assigned duties in accordance with company expectations.• Assist with additional operational or administrative responsibilities as needed to support the broader team.
2026-11-04T03:08:43Z

Customer Service Representative

Sacramento, CA
onsite
Temporary / Contract
22.00 - 25.00 USD / Hourly
We are looking for a bilingual Customer Service Representative to support customers in Sacramento, California. This Long-term Contract position is ideal for someone who communicates clearly in both Spanish and English, enjoys resolving service concerns, and can manage a high volume of inquiries with professionalism. The person in this role will help deliver a positive customer experience by responding thoughtfully, coordinating with internal teams, and maintaining accuracy in every interaction. Responsibilities: • Handle inbound customer inquiries in both Spanish and English, using attentive listening and thoughtful follow-up questions to fully understand each concern. • Route requests to the appropriate team members when needed and coordinate with internal departments to help resolve service-related issues efficiently. • Address customer complaints with professionalism, working toward timely and effective solutions that support a positive service experience. • Build and maintain knowledge of company services, transactions, and procedures to provide accurate information and dependable support. • Communicate workflow concerns, service disruptions, or recurring customer issues to Customer Care leadership in a timely manner. • Complete all assigned work in alignment with company policies, training guidance, supervisory expectations, and applicable regulations. • Provide support to other departments when service needs require cross-functional assistance. • Document customer interactions clearly and accurately to help ensure continuity, compliance, and quality service.
2026-11-09T16:33:48Z

Customer Service Representative

Indianapolis, IN
remote
Temporary to Hire
18.00 - 19.00 USD / Hourly
We are looking for a 2nd shift (2pm-11pm) Bilingual Spanish Customer Service Representative to join a payments-focused corporate team in Indianapolis, Indiana. This contract opportunity with permanent potential is ideal for someone who enjoys assisting customers, resolving service concerns, and communicating product information with accuracy and professionalism. In this role, you will support inbound customer interactions, document issues thoroughly, and help drive a positive service experience while meeting established performance standards. Responsibilities:• Assist customers by documenting service concerns and creating detailed support tickets for follow-up and resolution.• Provide clear guidance on available products, service features, pricing, and applicable fees so customers can make informed decisions.• Use customer service platforms and internal tools efficiently to review accounts, update records, and complete service requests during interactions.• Address routine customer questions by following established procedures and escalating issues when additional guidance is needed.• Meet department expectations for service quality, accuracy, productivity, and call center performance measures.• Encourage customers to use digital and self-service resources that improve convenience and reduce the need for repeat contact.• Share information about current promotions, new offerings, and upgraded solutions that may benefit the customer.• Prepare rate quotes and explain prepay options to help customers evaluate available payment choices.• Perform additional service and administrative tasks as assigned to support team operations.
2026-11-04T15:58:47Z

Sr. Customer Service Representative

Hillside, IL
onsite
Permanent / Full Time
80000.00 - 100000.00 USD / Yearly
Our client is looking for an experienced Senior Customer Service Representative to support complex print and marketing projects for customers in Illinois. This role serves as a central point of coordination from project intake through final billing, helping ensure specifications are accurate, timelines stay on track, and clients receive responsive service throughout the process. The ideal candidate brings strong communication skills, attention to detail, and the ability to work across multiple departments to deliver high-quality results and resolve issues effectively. Salary: $80,000-$100,000 Benefits: Health, vision, dental, 401K, STD/LTD, Life Insurance, PTOSchedule: 100% on-site, 7:00 AM–4:00 PM OR 8:00 AM–5:00 PM ***PRINT INDUSTRY EXPERIENCE REQUIRED*** Responsibilities:• Oversee assigned customer accounts and job requests from initial intake through estimating, order setup, production coordination, delivery, invoicing, and post-completion follow-up.• Evaluate purchase orders, artwork files, mailing details, samples, schedules, inventory needs, and shipping instructions to confirm all project information is complete and accurate before release.• Prepare and maintain job documentation, production directions, project timelines, estimate records, change logs, and account-specific instructions to clearly communicate client expectations.• Collaborate with Sales and Estimating teams to validate scope, quantities, materials, production approach, pricing assumptions, and external service needs before work begins.• Work closely with planning, scheduling, production, purchasing, quality, mailing, fulfillment, and shipping teams to build realistic schedules and meet customer commitments.• Track live projects, anticipate delays or specification issues, communicate updates quickly, and drive problem resolution to minimize impact on delivery expectations.• Document and manage revisions involving scope, specifications, quantities, timing, materials, or freight requirements while ensuring pricing and production details remain accurate.• Review completed jobs for production outcomes, added charges, freight costs, third-party expenses, and billing details to support accurate closeout and invoicing.• Address customer concerns related to quality, shortages, damage, late shipments, or billing discrepancies by coordinating corrective actions and maintaining clear, attentive communication.• Contribute to customer onboarding activities, site visits, meetings, press checks, sample requests, and process improvement efforts that strengthen service quality and operational efficiency. Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster
2026-10-27T18:43:44Z

Customer Service Representative

Sharonville, OH
onsite
Temporary to Hire
23.00 - 23.00 USD / Hourly
We are looking for a Customer Service Representative to join a team in Sharonville, Ohio in a Contract to Permanent position. This role focuses on delivering responsive support for incoming customer inquiries, processing orders with precision, and helping customers navigate product-related questions. The ideal candidate brings strong communication skills, careful attention to detail, and the ability to manage multiple priorities in a fast-moving environment. Responsibilities: • Respond to a steady volume of incoming customer calls and emails while providing courteous, timely service. • Enter new orders into internal systems, review details for accuracy, and update records as customer needs change. • Assist customers with questions related to product availability, pricing, shipment timing, and order status. • Provide general product guidance and help customers identify suitable solutions based on their requirements. • Work with sales, operations, production, and shipping teams to address issues and support on-time order fulfillment. • Handle order revisions, cancellations, and follow-up communication to keep customers informed throughout the process. • Escalate more complex service or product concerns to the appropriate internal contacts and monitor progress until resolved. • Maintain complete and accurate documentation of customer interactions, order activity, and service outcomes.
2026-11-02T17:08:48Z

Customer Service Representative

Westminster, CA
onsite
Temporary / Contract
20.90 - 24.20 USD / Hourly
We are looking for a Customer Service Representative to join a healthcare organization in Westminster, California on a Contract assignment expected to last up to 2 months. This position supports a fast-moving executive environment by coordinating communications, schedules, and administrative priorities while helping leadership stay organized and prepared. The ideal candidate brings strong customer service instincts, sound judgment, and the ability to handle sensitive matters with professionalism in a hybrid work setting. Responsibilities: • Coordinate complex calendars, meetings, and scheduling needs to ensure leaders remain aligned on priorities and upcoming commitments. • Arrange travel, prepare itineraries, and manage related logistics so business activities run efficiently and without unnecessary disruption. • Review incoming requests, messages, and concerns, then prioritize and escalate items appropriately, including matters requiring discretion. • Prepare agendas, presentation materials, correspondence, and summaries that support executive meetings, planning sessions, and follow-up actions. • Support board and leadership meetings by organizing logistics, tracking action items, and helping each session stay on schedule. • Partner with internal teams, including HR, to assemble recurring company communications and presentation content for leadership events. • Conduct research and compile insights that assist executives with planning, decision-making, and special initiatives. • Maintain clear communication across senior stakeholders while safeguarding confidential business information. • Take ownership of assigned projects and monitor progress through completion, adapting quickly as priorities shift in a dynamic environment.
2026-11-04T16:05:06Z

Customer Service Representative

Simpsonville, SC
remote
Temporary / Contract
21.00 - 22.00 USD / Hourly
We are looking for a detail-oriented Customer Service Representative to support customer accounts in Simpsonville, South Carolina. This Long-term Contract position will serve as a key point of contact for quotations, order processing, returns, delivery updates, and account documentation while ensuring timely responses and accurate record handling. The ideal candidate brings strong communication skills, sound judgment, and the ability to coordinate effectively with internal teams and customers in a fast-paced environment. Responsibilities: • Oversee customer portal activity by monitoring incoming requests, purchase orders, and quality-related notifications, and ensure all required actions are completed within established response timelines. • Examine quote requests for completeness, confirm that customer specifications and supporting documents are available, and coordinate submission to the estimating team for review. • Prepare customer quotations following internal approval, send proposals within required turnaround times, and support pricing discussions between the customer and business development contacts. • Compare incoming purchase orders against approved quotes or active agreements, identify any inconsistencies, and work directly with customers until corrected documentation is received. • Route purchase orders for contract review, follow up with internal departments to prevent delays in order entry, and provide timely order acknowledgements to customers. • Submit customer-driven engineering change requests to the appropriate teams, communicate cost and scheduling impacts, and implement approved changes accurately. • Notify customers of shipment or delivery delays, provide clear status updates, and share practical recovery plans to address schedule impacts. • Evaluate return requests in accordance with company guidelines, authorize material returns when appropriate, communicate applicable charges, and track the return process through completion. • Supply documentation to finance to support debit and credit reconciliation activities and help resolve account-related discrepancies, including scorecard concerns. • Strengthen team performance by sharing account knowledge, supporting cross-training efforts, and assisting with other related customer service duties as needed.
2026-10-28T21:13:44Z

Customer Service Representative

Woodridge, IL
onsite
Temporary to Hire
18.75 - 19.00 USD / Hourly
We are looking for a Customer Service Representative to support customers and sales partners in Woodridge, Illinois within the agriculture industry. This contract opportunity with permanent potential is ideal for someone who thrives in a fast-paced environment, enjoys resolving order-related issues, and takes pride in delivering dependable service. In this role, you will oversee the full order lifecycle, respond to customer inquiries, and help ensure accurate account management throughout the business year. Responsibilities: • Serve as the primary point of contact for customers and sales representatives, providing timely support for questions, orders, and service needs. • Coordinate the complete order process from initial entry through final resolution, including updates, confirmations, tracking, claims, and returns. • Process daily transactions accurately within the order management system and B2B platform while maintaining detailed and organized records. • Monitor customer accounts to preserve order accuracy, pricing consistency, shipment status, substitutions, and product availability across the season. • Prepare, organize, and maintain sales order documentation and deliver requested reports to internal teams or customers. • Share important timelines, inventory updates, and vendor-related information with customers to support informed decision-making. • Build strong working relationships with customers, vendors, sales teams, and internal departments to promote a high level of service. • Manage a high volume of inbound and outbound calls while prioritizing tasks, addressing concerns, and recommending effective solutions. • Support cross-functional coverage, contribute to special projects, and assist with system testing, training, and process improvement efforts when needed.
2026-10-30T16:18:44Z

Customer Service Representative

Tracy, CA
onsite
Temporary / Contract
20.00 - 21.00 USD / Hourly
We are looking for a Customer Service Representative to support customer accounts and help coordinate order activity for a Long-term Contract position in Tracy, California. In this role, you will serve as a key point of contact for clients, manage order-related communication, and work closely with sales, production, and shipping teams to keep commitments on track. This position is well suited for someone who is comfortable in a manufacturing setting and can balance accuracy, responsiveness, and strong customer care. Responsibilities: • Receive and enter customer orders submitted by clients or internal account representatives, ensuring complete and accurate information. • Communicate with customers about pricing requests, order updates, revisions, confirmations, and service concerns in a careful and timely manner. • Create and process purchase orders for materials and supplies needed to support production schedules. • Maintain customer account records, update key data in internal systems, and assist with credit-related transactions when needed. • Partner with manufacturing and shipping teams to help coordinate production timing and support on-time delivery performance. • Monitor multiple small- to mid-sized customer accounts with varying levels of complexity while maintaining service quality. • Respond to questions and resolve issues by coordinating with internal departments to keep customers informed and supported.
2026-10-18T09:53:42Z

Customer Service Representative

Florence, WI
onsite
Temporary / Contract
20.00 - 21.00 USD / Hourly
Are you passionate about helping others and delivering exceptional customer service? We are seeking a Customer Service Representative to join a respected non-profit organization in Florence, Wisconsin. This contract-to-permanent opportunity is ideal for someone who thrives in a fast-paced environment, enjoys interacting with people, and takes pride in providing accurate, solution-focused support. In this role, you'll be the first point of contact for customers, managing inbound inquiries, processing orders, and ensuring every interaction leaves a positive impression. If you're organized, detail-oriented, and enjoy making a difference through outstanding service, we'd love to hear from you. Why Join Us? <ul><li>Opportunity to transition into a permanent position </li><li>Meaningful work supporting a mission-driven organization </li><li>Collaborative and supportive team environment </li><li>$1,000+ Quarterly Performance Bonus available to all contractors and employees </li></ul>Key Responsibilities <ul><li>Deliver exceptional customer service by handling a high volume of inbound calls empathy and efficiency. </li><li>Assist customers by answering questions, resolving routine concerns, and providing guidance on products, services, and available resources. </li><li>Accurately enter orders and customer information into internal systems while maintaining a high level of attention to detail. </li><li>Document customer interactions thoroughly to ensure complete and up-to-date records. </li><li>Conduct outbound calls as needed to follow up on requests, verify information, or provide status updates. </li><li>Manage multiple priorities in a fast-paced call center environment while consistently meeting service and productivity goals. </li><li>Escalate complex issues to the appropriate team members to ensure timely and effective resolution. </li><li>Contribute to a positive customer experience by building rapport and demonstrating a commitment to helping others. </li><li>This is an excellent opportunity for someone looking to grow their customer service career while making an impact within a community-focused organization.</li></ul>
2026-10-23T13:24:06Z

Customer Service Representative - Wednesdays off

Bentonville, AR
onsite
Temporary / Contract
18.05 - 20.90 USD / Hourly
We are looking for a customer-focused, detail-oriented individual to support employees with benefit-related questions in a Long-term Contract position based in Arkansas. This opportunity is well suited for someone who communicates clearly, works independently, and can manage sensitive information with discretion. The role begins remotely and involves assisting with topics such as health coverage, retirement plans, enrollment support, and claims inquiries while delivering a dependable service experience. Responsibilities: • Respond to employee inquiries about benefit programs, including medical coverage, retirement options, claims, and enrollment matters, with accuracy and professionalism. • Walk employees through online tools, account access, and available resources so they can complete benefits-related tasks successfully. • Investigate service issues, provide appropriate resolutions when possible, and direct more complex concerns to the correct support channels. • Record each customer interaction thoroughly in internal systems to maintain accurate service and case documentation. • Handle conversations across multiple platforms and applications while maintaining a high level of attentiveness and service quality. • Safeguard confidential employee information by following privacy expectations and secure handling procedures. • Maintain consistent availability during the assigned regular schedule, including the required half-day Saturday shift and Wednesday off. • Participate fully in required training and apply new processes, tools, and service standards quickly and effectively.
2026-10-09T19:34:07Z

Customer Service Representative

Cerritos, CA
onsite
Temporary to Hire
19.00 - 22.00 USD / Hourly
We are looking for a Customer Service Representative to join a team in California on a contract basis with the potential for a permanent position. This position is ideal for someone who enjoys helping customers, managing a high volume of communication, and keeping information accurate across multiple systems. The role combines phone support, written correspondence, and administrative coordination to ensure a smooth customer experience. Responsibilities: • Handle incoming customer calls with professionalism, provide timely assistance, and resolve routine questions or service concerns. • Place outbound calls as needed to follow up on requests, confirm details, or support ongoing customer interactions. • Respond to email inquiries clearly and courteously while maintaining accurate records of each communication. • Enter orders and update customer information in internal systems with close attention to accuracy and completeness. • Schedule appointments and coordinate timing details to support customer needs and internal workflow. • Welcome and assist visitors in the showroom, offering product or service guidance and directing requests appropriately. • Perform data entry tasks and maintain organized documentation to support daily customer service operations. • Use Microsoft Excel and Microsoft Word to prepare, track, and manage customer-related information and routine reports.
2026-10-21T00:03:45Z

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