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317 results for Noc Technician in Secondary

Desktop Support Analyst
  • Dallas, TX
  • onsite
  • Temporary / Contract
  • 26.00 - 30.00 USD / Hourly
  • <p>This energy industry organization is seeking an IT Service Analyst to provide hands-on technical support for employees across a corporate environment. This role focuses on troubleshooting end-user issues, supporting Microsoft technologies, provisioning hardware, and assisting with IT operations in a fast-paced enterprise setting.</p><p><br></p><p><strong>POSITION: DESKTOP SUPPORT</strong></p><p><strong>LOCATION: DALLAS, TX</strong></p><p><strong>DURATION: 4 MONTH CONTRACT TO PERMANENT</strong></p><p><strong>RATE: $26 - $30/HOUR</strong></p><p><br></p><p><strong>RESPONSIBILITIES</strong></p><ul><li>Provide Tier I and Tier II technical support for hardware, software, networking, and business application issues.</li><li>Configure, deploy, maintain, and troubleshoot laptops, desktops, mobile devices, printers, conference room technology, and related peripherals.</li><li>Manage user accounts, permissions, and access requests within Active Directory and Microsoft 365 environments.</li><li>Document, track, and resolve service requests using IT ticketing and change management processes.</li><li>Support onboarding activities, including workstation setup, account provisioning, and employee technology orientation.</li></ul>
  • 2026-11-05T21:38:41Z
IT Support Analyst- Bilingual - Spanish
  • Pleasanton, CA
  • onsite
  • Temporary to Hire
  • 35.00 - 38.00 USD / Hourly
  • <p>We are looking for a IT Support Analyst to support employees with day-to-day technical issues in California. This IT Support Analyst contract opportunity has the potential to become permanent and is ideal for someone who enjoys combining hands-on desktop support with responsive service desk assistance across both remote and onsite environments. In this IT Support Analyst role, you will help maintain end-user systems, resolve incidents efficiently, and provide guidance on workplace technology and security best practices. This IT Support Analyst is on onsite role out of Pleasanton. </p><p><br></p><p>Responsibilities:</p><p>• Deliver first- and second-level technical support for end users, resolving incidents through desk-side assistance as well as remote troubleshooting.</p><p>• Set up, deploy, maintain, and repair desktops, laptops, and related equipment for office and workstation use.</p><p>• Administer and support Windows 10 devices and provide limited assistance for iOS-based hardware.</p><p>• Troubleshoot hardware issues, software errors, and connectivity problems to restore user productivity quickly.</p><p>• Support core business applications and collaboration platforms, including Microsoft 365, Teams, Zoom, Outlook, Word, Excel, and PowerPoint.</p><p>• Install, configure, and maintain endpoint protection and backup tools across desktop and laptop environments.</p><p>• Assist with Active Directory tasks such as account setup, password resets, and basic user access support while helping monitor and triage incoming tickets.</p><p>• Configure new user devices and peripherals, including computers, printers, and remote access tools such as Citrix and related solutions.</p><p>• Track and update inventory records for IT assets as equipment is received, assigned, relocated, or replaced within the office.</p><p>• Provide end-user instruction on software usage, security awareness, and effective computing practices while following organizational safety and security standards.</p>
  • 2026-11-04T15:53:45Z
IT Support Specialist (Legal Technologies)
  • Atlanta, GA
  • remote
  • Temporary to Hire
  • 35.00 - 40.00 USD / Hourly
  • <p><strong>Overview</strong></p><p>We are seeking an experienced, customer-focused IT Support Specialist to support attorneys, legal assistants, and business professionals in a fast-paced law firm environment. This role is responsible for resolving hardware, software, Microsoft 365, and legal technology issues while delivering exceptional customer service and supporting the adoption of new technologies.</p><p>The ideal candidate will have strong experience with <strong>Microsoft 365, iManage Cloud, Litera products, Windows endpoint support, and legal technology platforms</strong>. Prior law firm experience is required.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Provide remote and onsite technical support to attorneys, legal assistants, and business professionals.</li><li>Troubleshoot hardware, software, endpoint devices, plugins, peripherals, networking, VPN, Wi-Fi, and connectivity issues.</li><li>Manage incidents and service requests through the ticketing system, escalating when appropriate.</li><li>Support Microsoft 365 applications, identity services, collaboration tools, Microsoft Copilot, MFA, device enrollment, user access, and account administration.</li><li>Perform basic Azure AD/Active Directory administration, including password resets and user account support.</li><li>Configure, deploy, maintain, and troubleshoot Windows laptops and desktops.</li><li>Support legal technology platforms including <strong>iManage Cloud, Litera products, BigHand, Docket Enterprise, DocuSign, Adobe Acrobat Pro, and Harvey AI</strong>.</li><li>Assist attorneys and staff with document management, document creation, workflow tools, and software integrations.</li><li>Coordinate with software vendors to troubleshoot and resolve application issues.</li><li>Create and maintain technical documentation, knowledge base articles, ticket notes, and support procedures.</li><li>Participate in technology rollouts, office upgrades, and continuous process improvement initiatives.</li></ul>
  • 2026-11-06T15:23:43Z
IT Manager/Director
  • Hoboken, NJ
  • onsite
  • Temporary to Hire
  • 39.59 - 45.84 USD / Hourly
  • <p>We are looking for a hands-on IT leader to support and strengthen technology operations for an education/ non profit client near Hoboken, NJ. This contract to hire role is ideal for someone with prior education or non profit industry experience who can balance day-to-day technical troubleshooting with broader oversight of systems, vendors, and a small support team. The role requires a strong service mindset, the ability to communicate effectively with faculty, parents, and school leadership, and the confidence to guide infrastructure-related initiatives while remaining actively involved in technical work.</p><p><br></p><p>Responsibilities:</p><p>• Provide direct technical support for staff and school users, resolving hardware, software, and connectivity issues in a timely manner.</p><p>• Oversee daily IT operations while leading and mentoring a small technology team to ensure dependable service delivery.</p><p>• Administer core systems such as Active Directory and device configurations to maintain secure and efficient user access.</p><p>• Coordinate with external vendors and infrastructure partners to support network performance, backups, and broader technology needs.</p><p>• Manage school technology platforms, including an ERP, and help ensure systems are aligned with operational requirements.</p><p>• Track, prioritize, and follow through on support requests using the existing ticketing process to maintain responsiveness and visibility.</p><p>• Support the maintenance and improvement of network, server, and endpoint environments across the campus.</p><p>• Communicate clearly with teachers, parents, and school administrators regarding technical issues, priorities, and solutions.</p>
  • 2026-10-16T17:03:59Z
IT Support Specialist
  • Jacksonville, FL
  • onsite
  • Temporary / Contract
  • - USD / Hourly
  • <p>Overview</p><p>We are seeking an IT Support Specialist with experience supporting Microsoft environments, Azure services, and end-user technology. This role will provide technical support, manage user accounts, troubleshoot infrastructure issues, and assist with cloud administration initiatives.</p><p>Responsibilities</p><ul><li>Provide desktop and remote support for end users</li><li>Manage Microsoft 365 and Entra ID user accounts</li><li>Support and troubleshoot Windows devices and applications</li><li>Assist with Azure administration and cloud-based services</li><li>Configure, deploy, and maintain laptops, desktops, and mobile devices</li><li>Support Intune device management and security policies</li><li>Troubleshoot networking, VPN, and connectivity issues</li><li>Document support activities and technical procedures</li><li>Escalate complex infrastructure issues as needed</li></ul><p><br></p>
  • 2026-10-30T10:43:45Z
IT Support Specialist
  • Austin, TX
  • onsite
  • Temporary / Contract
  • 28.00 - 32.00 USD / Hourly
  • <p><strong>Robert Half</strong> is actively partnering with an Austin-based client to identify an <strong>IT Support Specialist (contract).</strong> In this role, you are responsible for providing advanced technical support, systems administration, infrastructure maintenance, and project coordination for a multi-site organization. This role serves as an escalation point for complex technology issues while ensuring the stability, security, and performance of systems that support both clinical and business operations. <strong>This role is onsite in Austin, Tx. </strong></p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Provide Tier 2 support for escalated hardware, software, network, and system issues</li><li>Troubleshoot and support desktops, laptops, mobile devices, printers, VoIP systems, and other peripherals</li><li>Administer user accounts, permissions, group policies, and multi-factor authentication solutions</li><li>Support Microsoft 365, Active Directory, server environments, and endpoint management platforms</li><li>Assist with network administration, connectivity issues, wireless infrastructure, and firewall troubleshooting</li><li>Monitor system performance, availability, and security to ensure reliable operations</li><li>Support business-critical applications and coordinate issue resolution with vendors and internal stakeholders</li><li>Maintain technical documentation, knowledge base articles, and standard operating procedures</li><li>Participate in technology deployments, upgrades, hardware refreshes, and infrastructure projects</li><li>Identify and recommend process and technology improvements that enhance operational efficiency</li><li>Provide guidance and knowledge sharing to junior team members and end users</li><li>Ensure adherence to organizational security standards, compliance requirements, and IT best practices</li></ul><p><br></p>
  • 2026-10-26T13:28:44Z
Help Desk/Desktop Support Analyst
  • White Plains, NY
  • onsite
  • Temporary / Contract
  • 31.32 - 36.27 USD / Hourly
  • We are looking for a skilled Help Desk/Desktop Support Analyst to join a fast-moving onsite IT team in White Plains, New York. This Contract position will focus on delivering advanced technical support across desktop systems, user accounts, endpoint devices, and core infrastructure services. The ideal candidate brings strong troubleshooting ability, a customer-first mindset, and the flexibility to manage both daily support needs and broader technology initiatives.<br><br>Responsibilities:<br>• Resolve complex technical issues affecting workstations, software, user access, and connected devices while serving as an escalation point for end-user support<br>• Provide hands-on support for Windows desktops, laptops, printers, mobile hardware, and other office technology used across the organization<br>• Administer account provisioning, permissions, and authentication tasks within directory services and related identity management platforms<br>• Support Microsoft 365 applications and services, including collaboration, productivity, and messaging tools used by employees<br>• Prepare, configure, deploy, and maintain endpoint devices through device management platforms and established support standards<br>• Perform imaging, software installation, patching, hardware replacements, and lifecycle refresh activities for user systems<br>• Assist with server support, hybrid environment administration, and troubleshooting across cloud-connected infrastructure<br>• Investigate and resolve network and remote connectivity issues involving VPN access, wireless service, switching, and other enterprise networking components<br>• Support conference room systems, telecommunications tools, and audiovisual equipment to help maintain smooth business operations<br>• Contribute to IT projects by assisting with rollouts, upgrades, migration-related tasks, documentation updates, and asset tracking
  • 2026-10-28T19:08:45Z
Help Desk/Desktop Support Analyst
  • Chandler, AZ
  • onsite
  • Permanent / Full Time
  • 48000.00 - 50000.00 USD / Yearly
  • We are looking for a Help Desk/Desktop Support Analyst to provide hands-on technical support for end users in Chandler, Arizona. This role focuses on resolving desktop, system, and access-related issues while delivering responsive service in a detail-oriented office environment. The ideal candidate is comfortable troubleshooting Windows-based technology, managing support requests efficiently, and helping employees stay productive through timely issue resolution.<br><br>Responsibilities:<br>• Deliver second-level desktop and help desk support for hardware, software, and user access concerns across the office<br>• Investigate and resolve technical issues involving Windows workstations, peripherals, and common business applications<br>• Manage incoming service requests through the ticketing system, ensuring accurate updates, prioritization, and follow-through<br>• Support account-related tasks such as password assistance, permissions updates, and basic administration within Active Directory<br>• Set up, configure, and maintain desktop and laptop equipment for employees and new hires<br>• Escalate complex incidents when needed and collaborate with internal teams to restore service as quickly as possible<br>• Document troubleshooting steps, recurring issues, and resolutions to improve support efficiency and knowledge sharing
  • 2026-10-21T12:53:47Z
Network Administrator
  • Nashville, TN
  • remote
  • Temporary / Contract
  • 35.00 - 40.00 USD / Hourly
  • <p>Robert Half is seeking a Contract Network Administrator to join our client's IT team. As a Contract Network Administrator, you will be responsible for the design, implementation, and maintenance of the organization's network infrastructure. This role offers an exciting opportunity to work with a respected organization and contribute to the management of a robust and efficient network environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ol><li><strong>Network Design and Configuration:</strong> Design, deploy, and maintain network infrastructure, including routers, switches, firewalls, and wireless technologies, to ensure optimal performance and security.</li><li><strong>Network Monitoring and Optimization:</strong> Monitor network performance, troubleshoot issues, and implement optimizations to maximize network efficiency and reliability.</li><li><strong>Security Management:</strong> Implement and manage network security measures, including firewalls, intrusion detection systems, and VPNs, to protect against cybersecurity threats.</li><li><strong>Network Maintenance:</strong> Perform routine maintenance tasks, such as software updates, firmware upgrades, and hardware replacements, to ensure network stability.</li><li><strong>Troubleshooting and Support:</strong> Provide technical support and resolve network-related issues reported by users or identified through monitoring tools in a timely manner.</li><li><strong>Documentation:</strong> Maintain accurate documentation of network configurations, procedures, and changes for future reference and compliance purposes.</li><li><strong>Vendor Coordination:</strong> Collaborate with vendors and service providers to procure network equipment, manage service contracts, and troubleshoot complex network issues.</li><li><strong>Capacity Planning:</strong> Assess network capacity, anticipate growth requirements, and make recommendations for upgrades or changes to meet organizational needs.</li></ol><p><br></p>
  • 2026-11-03T15:48:40Z
Help Desk Analyst II
  • Lee, MA
  • onsite
  • Temporary / Contract
  • 28.00 - 31.00 USD / Hourly
  • <p><strong>Tier 2 IT Support Specialist</strong></p><p><br></p><p><strong>Location: </strong>Lee, MA (100% Onsite)</p><p><strong>Duration:</strong> 6-Month Contract with Potential Extension</p><p><strong>Compensation:</strong> Up to $31.00/hour</p><p><strong>Benefits:</strong> Eligible for Paid Time Off (PTO) and Paid Holidays over the course of the contract</p><p><strong>Hours: </strong>40 Weekly, Monday through Friday </p><p><br></p><p><strong>Overview</strong></p><p><br></p><p>Robert Half is seeking an experienced Tier 2 IT Support Specialist for a full-time contract opportunity in Lee, MA. This position is ideal for an IT professional who enjoys hands-on troubleshooting, supporting end users, and working closely with a collaborative IT team.</p><p><br></p><p>The selected candidate will provide technical support to employees, assist with desktop and user support issues, and help maintain daily IT operations. The initial contract is expected to last six months, with the potential for extension.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Provide Tier 1 and Tier 2 technical support to end users</li><li>Troubleshoot hardware, software, and user account issues</li><li>Assist with workstation deployments, upgrades, and replacements</li><li>Support user onboarding, offboarding, and access requests</li><li>Troubleshoot connectivity, authentication, and application-related issues</li><li>Document incidents, resolutions, and support procedures</li><li>Collaborate with other IT team members to resolve complex issues</li><li>Deliver professional and customer-focused support to end users</li></ul><p><br></p><p><br></p><p><br></p><p><br></p>
  • 2026-11-05T14:23:44Z
ERP Manager (Banner)
  • Clinton, SC
  • onsite
  • Temporary / Contract
  • 42.00 - 50.00 USD / Hourly
  • <p>We are looking for an experienced ERP Manager to provide leadership for a broad range of technology services in Clinton, South Carolina for an IT consulting need. This Contract position will guide daily IT operations while supporting a complex Ellucian Banner environment and ensuring reliable service across infrastructure, applications, and end-user support. The role combines team leadership with practical technical involvement, making it well suited for someone who can direct priorities, resolve escalations, and partner with organizational leadership to strengthen technology delivery.</p><p><br></p><p>Responsibilities:</p><p>• Direct a multidisciplinary IT team of 8 covering support services, software development, systems administration, and network operations.</p><p>• Set daily priorities for the department, assign work effectively, and maintain accountability for service quality and operational performance.</p><p>• Administer and support the Ellucian Banner environment, serving as the primary escalation resource for complex system-related issues.</p><p>• Work closely with internal Banner-focused team members to maintain application reliability, troubleshoot problems, and improve support outcomes.</p><p>• Oversee core IT functions, including help desk activities, infrastructure maintenance, network availability, and business application support.</p><p>• Provide coaching, feedback, and performance management for IT staff while fostering a productive and service-oriented team culture.</p><p>• Partner with institutional leadership to align technology initiatives and support services with broader organizational objectives.</p><p>• Contribute hands-on technical assistance when necessary to address urgent issues, stabilize systems, or support critical projects.</p><p>• Support Banner-connected business processes, including selected general ledger functions and related operational needs.</p>
  • 2026-11-02T21:54:06Z
Network/Systems Manager
  • Livermore, CA
  • onsite
  • Temporary to Hire
  • 65.00 - 70.00 USD / Hourly
  • <p>We are looking for an experienced Network/Systems Manager to join our team in Livermore, California. This is Network/Systems Manager a Contract-to-Permanent position offering an opportunity to lead and oversee critical network operations while collaborating with management and technical teams. The ideal Network/Systems Manager will take ownership of network systems, provide strategic recommendations for improvements, and ensure seamless technology operations across multiple sites. This is an onsite position sitting in Livermore, Ca. </p><p><br></p><p>The ideal Network/Systems Manager will have Palo Alto firewall experience, strong Cisco networking skills, and a background in Active Directory, VMware, and Google Workspace. The Network/Systems Manager will also help manage security in collaboration with our managed security provider, including patch management, configurations, and oversight of new firewall deployment. Experience with Cisco VoIP systems—particularly in design and configuration—is preferred. </p><p><br></p><p>When the current manager is out, this Network/Systems Manager role will act as the primary liaison to upper management, requiring excellent communication skills and the ability to present clearly to executives. You will also be the go-to person for staff when issues arise, ensuring problems are addressed quickly and effectively.</p><p><br></p><p>Responsibilities:</p><p>•<strong>Key Responsibilities</strong></p><ul><li>Oversee the network and virtual server environments, ensuring reliable and secure operations across all sites.</li><li>Administer LAN/WAN infrastructure including Cisco network equipment, virtualization platforms (VMware), Active Directory, user accounts, and network services.</li><li>Manage and configure firewalls (Palo Alto) and coordinate with security providers for patching, monitoring, and threat mitigation.</li><li>Oversee deployment of new network and security hardware, including upcoming firewall projects.</li><li>Configure and support Cisco VoIP systems, including design and implementation.</li><li>Troubleshoot and resolve hardware, software, and network issues to minimize downtime.</li><li>Evaluate requests for technical assistance, determine appropriate actions, and assign resources accordingly.</li><li>Collaborate with leadership to plan short- and long-term technology upgrades, replacements, and system improvements.</li><li>Design and optimize network architectures (e.g., VLAN, VPN, routing, content filtering, QoS, IDS/IPS, etc.) for high performance and security.</li><li>Install and update network software, service packs, and security patches across multiple platforms.</li><li>Monitor servers, appliances, and network devices to ensure proper performance and availability.</li><li>Lead technology projects, including migrations, new implementations, and product evaluations, ensuring they meet deadlines and quality standards.</li><li>Coordinate with internal teams, vendors, and contractors to complete projects and resolve issues efficiently.</li><li>Prepare documentation including network maps, technical reports, procedures, and recommendations for improvements.</li><li>Stay informed on industry trends, tools, and best practices to inform purchasing and operational strategies.</li><li>Act as a primary contact for management, providing updates, reports, and recommendations.</li></ul><p><br></p>
  • 2026-10-08T20:48:45Z
Desktop Support Analyst
  • Ripon, WI
  • onsite
  • Temporary / Contract
  • 25.00 - 28.00 USD / Hourly
  • <p>We are seeking a customer-focused IT Support Specialist for a critical 4-month contract opportunity providing coverage for an established IT team. This role supports employees in both office and manufacturing environments, delivering hands-on technical assistance and remote support to users across the United States.</p><p>The ideal candidate has at least 2 years of experience in end-user support, troubleshooting hardware and software issues, and providing excellent customer service. This is a hands-on role for someone who enjoys working directly with employees, resolving technical issues, and keeping day-to-day operations running smoothly.</p><p>Key Responsibilities</p><ul><li>Provide Level 1 and basic Level 2 technical support to remote and onsite employees.</li><li>Troubleshoot and resolve issues involving PCs, laptops, printers, Microsoft 365, software applications, and peripheral devices.</li><li>Deploy, configure, image, and replace computers and other end-user devices.</li><li>Provide deskside support in both office and manufacturing environments, including support for devices connected to manufacturing equipment.</li><li>Respond to approximately 10–20 support tickets per day, depending on volume.</li><li>Document incidents, resolutions, and troubleshooting steps in the ticketing system.</li><li>Prioritize incoming requests and escalate complex issues to the appropriate IT team member.</li><li>Deliver professional, responsive customer service to employees with varying levels of technical expertise.</li><li>Assist with device installations, software setup, hardware replacements, and general end-user technology needs.</li></ul><p>Work Environment</p><ul><li><strong>Location:</strong> Onsite in Ripon, Wisconsin</li><li><strong>Duration:</strong> 4-month contract</li><li><strong>Support Mix:</strong> Approximately 80% remote support and 20% deskside support</li><li><strong>Environment:</strong> Approximately 1,200 employees supported nationally, including roughly 800 in Ripon</li><li><strong>Daily Volume:</strong> Typically 10–20 support tickets, depending on business needs</li></ul><p>This is an excellent opportunity for a hands-on IT support professional who enjoys variety, working directly with end users, and making an immediate impact by keeping employees productive and technology running smoothly.</p>
  • 2026-10-26T17:58:43Z
Desktop Support Analyst
  • Strawberry Plains, TN
  • onsite
  • Temporary / Contract
  • 21.00 - 25.00 USD / Hourly
  • <p>We are looking for a Desktop Support Analyst to provide hands-on technical support for a contract position based in Tennessee. This role will focus on assisting employees with computer replacements, setting up newly issued devices, and ensuring users can access core business tools without disruption. The position also includes preparing returned equipment for reuse through imaging, validation, and inventory tracking while delivering detail-oriented on-site support throughout the deployment process.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate directly with employees to schedule workstation swap appointments and deliver replacement laptops efficiently.</p><p>• Guide users through initial Windows sign-in, device setup, and access verification for Outlook, Teams, OneDrive, printers, and network resources.</p><p>• Confirm that user files, synchronized content, and essential settings are available on newly assigned computers.</p><p>• Troubleshoot common issues related to authentication, application access, syncing, connectivity, and browser configuration during deployment.</p><p>• Collect legacy devices after successful replacement and verify that required data has been transferred before preparing equipment for reuse.</p><p>• Reimage returned computers using approved desktop imaging standards, complete setup tasks, and validate readiness for redeployment using Microsoft InTune.</p><p>• Maintain accurate asset records for issued and recovered devices to support inventory control throughout the project.</p><p>• Escalate complex issues involving permissions, infrastructure, or specialized applications to the appropriate IT or OT teams.</p><p>• Keep deployment, reimaging, and troubleshooting inventory organized and communicate progress, exceptions, and risks to the designated project lead.</p>
  • 2026-10-29T17:28:46Z
Technical Support Specialist
  • San Francisco, CA
  • remote
  • Temporary / Contract
  • 40.00 - 40.00 USD / Hourly
  • <p>We are looking for a Technical Support Analyst to provide advanced technical assistance for connected healthcare technology used in hospitals and care environments in San Francisco, California. This contract position focuses on supporting wireless and embedded devices, resolving user issues across hardware, software, and network layers, and helping maintain reliable operation of critical safety and location-based systems. The role is well suited for someone who combines strong customer support instincts with hands-on troubleshooting experience in Windows-based and device-driven environments.</p><p><br></p><p>This is a remote, contract opportunity!</p><p><br></p><p>Responsibilities:</p><p>• Deliver front-line and intermediate technical support for healthcare clients using connected safety, tracking, and device-based solutions</p><p>• Diagnose and resolve issues involving Windows systems, embedded devices, wireless connectivity, software behavior, and peripheral hardware</p><p>• Manage incoming service desk requests, prioritize incidents appropriately, and follow cases through to completion</p><p>• Support remote troubleshooting sessions with end users by guiding configuration changes, diagnostics, and corrective actions</p><p>• Monitor reported performance concerns and investigate system reliability issues across deployed customer environments</p><p>• Record support activity thoroughly, including problem details, steps taken, outcomes, and recommended follow-up actions</p><p>• Partner with internal technical teams to escalate complex incidents and help drive timely resolution</p><p>• Contribute to product learning, support readiness, and knowledge-sharing efforts for specialized healthcare and IoT platforms</p>
  • 2026-10-23T22:13:45Z
AI Network Architect
  • Chicago, IL
  • onsite
  • Permanent / Full Time
  • 175000.00 - 200000.00 USD / Yearly
  • <p>We are seeking an experienced <strong>Network Architect</strong> to design, optimize, and future-proof our enterprise network environment with a strong focus on scalability, security, performance, and readiness for emerging <strong>AI-driven technologies</strong>. This role requires deep expertise in <strong>Cisco architecture</strong>, advanced routing and switching, and modern network design principles to support a growing and evolving business. Based on general knowledge.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Design and lead enterprise network architecture across LAN, WAN, wireless, data center, and cloud-connected environments. Based on general knowledge.</li><li>Develop network strategies that support <strong>AI futureproofing</strong>, including scalable bandwidth, low-latency design, resilient connectivity, and infrastructure readiness for automation and data-intensive workloads. Based on general knowledge.</li><li>Lead architecture standards, roadmaps, and modernization initiatives across core networking platforms. Based on general knowledge.</li><li>Serve as the subject matter expert for <strong>Cisco-based environments</strong>, including routing, switching, security, SD-WAN, and wireless technologies. Based on general knowledge.</li><li>Evaluate current network performance, identify gaps, and recommend improvements for capacity, resilience, and operational efficiency. Based on general knowledge.</li><li>Partner with infrastructure, security, cloud, and application teams to ensure integrated and secure network solutions. Based on general knowledge.</li><li>Design high-availability and disaster recovery network solutions to support business continuity. Based on general knowledge.</li><li>Guide implementation teams on best practices, configuration standards, and troubleshooting for complex network initiatives. Based on general knowledge.</li><li>Maintain architecture documentation, diagrams, standards, and technical recommendations for leadership and engineering teams. Based on general knowledge.</li><li>Assess new technologies and vendor solutions that align with long-term network and business strategy. Based on general knowledge.</li></ul><p><strong>Required Qualifications</strong></p><ul><li>7+ years of progressive network engineering and architecture experience, including enterprise-level design responsibility. Based on general knowledge.</li><li>Deep hands-on experience with <strong>Cisco networking technologies</strong> in complex enterprise environments. Based on general knowledge.</li><li>Strong expertise in routing, switching, BGP, OSPF, VLANs, QoS, VPNs, firewalls, wireless, and network segmentation. Based on general knowledge.</li><li>Experience designing highly available, secure, and scalable networks across on-premises and cloud-connected environments. Based on general knowledge.</li><li>Knowledge of network architecture considerations for <strong>AI, automation, and future-state digital transformation initiatives</strong>. Based on general knowledge.</li><li>Strong understanding of network security principles, access controls, and performance optimization. Based on general knowledge.</li><li>Proven ability to create architectural standards, lead network modernization, and support enterprise growth. Based on general knowledge.</li><li>Excellent communication skills with the ability to present technical strategy to both technical and non-technical stakeholders. Based on general knowledge.</li></ul>
  • 2026-10-13T14:43:47Z
Systems Administrator
  • Greenville, SC
  • onsite
  • Temporary to Hire
  • 32.00 - 38.00 USD / Hourly
  • <p>We are looking for a Systems Administrator to join a manufacturing client in Greenville, South Carolina in a contract-to-hire capacity. This fully onsite position will strengthen internal IT operations while improving the reliability of end-user and infrastructure support. The role combines hands-on technical administration with daily user assistance, making it ideal for someone who is comfortable managing both systems and support responsibilities in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Provide day-to-day technical support for employees across a manufacturing site, resolving hardware, software, and access-related issues in a timely manner.</p><p>• Administer Windows-based systems and user environments, including account management, device configuration, and operating system support.</p><p>• Manage Microsoft 365, Azure, and Entra ID administration to maintain secure access, identity controls, and productivity services.</p><p>• Configure and maintain Group Policy settings, security permissions, and endpoint policies to support organizational standards.</p><p>• Prepare, deploy, and refresh user devices through imaging and Intune-based device management processes.</p><p>• Support local network hardware and infrastructure, helping ensure stable connectivity and dependable on-premises operations.</p><p>• Partner with internal IT staff to expand in-house technical capabilities and strengthen support coverage for the facility.</p><p>• Contribute to infrastructure improvement efforts, including initiatives related to moving on-premises environments into Azure cloud services.</p><p>• Assist with SharePoint and related collaboration tools when needed as part of broader systems support activities.</p>
  • 2026-10-22T20:28:44Z
Director of IT
  • Sherman Oaks, CA
  • onsite
  • Permanent / Full Time
  • 140000.00 - 160000.00 USD / Yearly
  • <p>Director of IT</p><p>Sherman Oaks, CA (Onsite)</p><p>Salary: Up to $160,000 DOE</p><p><br></p><p>We are seeking a Director of IT to lead technology strategy, vendor management, cybersecurity oversight, and enterprise applications for a growing organization. This role will serve as the primary technology leader, partnering with executive leadership to modernize systems, improve integrations, and drive technology initiatives across the business.</p><p>What You'll Do</p><ul><li>Develop and execute the organization's technology roadmap.</li><li>Manage relationships with MSPs, technology vendors, and implementation partners.</li><li>Lead software implementations, system upgrades, integrations, and modernization projects.</li><li>Oversee cybersecurity strategy, risk management, and business continuity planning.</li><li>Optimize enterprise applications, including CRM, ERP, HR, and other business systems.</li><li>Drive process improvement, automation, reporting, and AI-enabled solutions.</li><li>Partner with stakeholders to translate business needs into scalable technology solutions.</li></ul><p>For immediate consideration, direct message Reid Gormly on LinkedIN and Apply Now</p>
  • 2026-10-16T23:48:47Z
Desktop Support Analyst
  • Greenville, SC
  • onsite
  • Temporary / Contract
  • 22.00 - 25.00 USD / Hourly
  • <p>We are looking for a Desktop Support Analyst to provide hands-on technical support for end users in Greenville, South Carolina. This Contract position is ideal for someone who enjoys resolving hardware and software issues, maintaining reliable workstation performance, and delivering responsive service to users. The role will focus on desktop support, user account assistance, imaging, and day-to-day troubleshooting across Windows-based systems.</p><p><br></p><p>Responsibilities:</p><p>• Provide direct support for desktop and workstation issues, diagnosing and resolving technical problems affecting end users.</p><p>• Install, configure, and maintain Windows 10 devices to ensure stable and secure daily operations.</p><p>• Set up, replace, and troubleshoot desktop hardware components, peripherals, and related equipment as needed.</p><p>• Perform desktop imaging and device preparation for new deployments, upgrades, and refresh activities.</p><p>• Support user account administration tasks within Active Directory, including access updates and basic account maintenance.</p><p>• Respond to service requests in a timely manner, document resolutions, and escalate complex issues when appropriate.</p><p>• Assist with workstation standardization efforts and support technical changes as assigned within the desktop environment.</p>
  • 2026-10-26T16:28:45Z
Help Desk/Desktop Support Analyst
  • Los Angeles, CA
  • remote
  • Permanent / Full Time
  • 70000.00 - 75000.00 USD / Yearly
  • <p><strong>Help Desk Support Analyst</strong></p><p><br></p><p><strong>Role Summary</strong> </p><p>We are seeking a Help Desk Support Analyst to provide day-to-day technical support in a professional environment. This Los Angeles, California-based role will troubleshoot user issues, manage support requests, and help ensure employees have reliable access to the technology they need.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Respond to and resolve end-user hardware, software, and access issues.</li><li>Manage support requests through an established ticketing system.</li><li>Troubleshoot desktop applications, operating systems, connectivity, and peripheral issues.</li><li>Escalate complex issues to appropriate technical teams when needed.</li><li>Maintain clear documentation of issues, resolutions, and support procedures.</li><li>Assist with software testing, workstation support, and general IT projects.</li><li>Provide professional and responsive customer service to users across the organization.</li></ul>
  • 2026-10-07T20:38:46Z
Systems Administrator
  • Valdosta, GA
  • onsite
  • Permanent / Full Time
  • 82000.00 - 88000.00 USD / Yearly
  • <p>We are looking for a Systems Administrator to provide onsite technical support and infrastructure administration for a multi-site manufacturing organization in Valdosta, Georgia. This role combines hands-on end-user assistance with systems, network, and device support across plant operations, making it well suited for someone who can move comfortably between daily troubleshooting and longer-term improvement efforts. The position also serves as a key backup and leadership presence within IT, helping maintain continuity across facilities and supporting both routine operations and priority escalations.</p><p><br></p><p>Responsibilities:</p><p>• Deliver onsite IT support for users and operations across multiple manufacturing locations, ensuring timely resolution of hardware, software, and connectivity issues.</p><p>• Administer Windows-based systems and core services such as Active Directory, Microsoft Outlook, and Intune to maintain a stable and secure environment.</p><p>• Manage incoming support requests through the company ticketing process, prioritize urgent needs, and resolve a steady volume of daily incidents.</p><p>• Provide advanced troubleshooting for escalated technical problems affecting desktops, laptops, handheld scanners, printers, servers, and legacy production equipment.</p><p>• Support employee onboarding by preparing devices, configuring access, and confirming systems are ready for new hires.</p><p>• Assist with infrastructure and technology initiatives, including wireless improvements, remote site support, and other operational enhancement projects.</p><p>• Monitor and troubleshoot network components such as switches, routers, firewalls, and wireless systems across three plant locations.</p><p>• Maintain and support virtualized and physical server environments, including Hyper-V hosts and datacenter systems at multiple sites.</p><p>• Contribute to IT coverage outside standard business hours when needed, including occasional on-call and weekend support for plant operations.</p><p>• Help support technology changes related to organizational growth and acquired environments as systems and processes are brought into alignment.</p>
  • 2026-10-29T15:08:45Z
Desktop Support Analyst
  • West Chester, OH
  • onsite
  • Temporary / Contract
  • 24.00 - 28.00 USD / Hourly
  • <p>About the Opportunity</p><p>We are seeking a <strong>Desktop Support Analyst</strong> to provide exceptional end-user support while helping oversee the organization's IT asset lifecycle. This role will serve as a primary point of contact for desktop support issues and will play a critical role in managing hardware assets, software inventory, device deployments, and technology refresh initiatives.</p><p>The ideal candidate combines strong technical troubleshooting skills with experience maintaining accurate asset records, coordinating technology deployments, and ensuring employees have the tools they need to be productive.</p><p>WKey Responsibilities</p><p>End User Support</p><ul><li>Provide Tier 1 and Tier 2 support for desktops, laptops, mobile devices, printers, and peripheral equipment.</li><li>Troubleshoot and resolve hardware, software, operating system, and connectivity issues.</li><li>Support Microsoft 365 applications including Outlook, Teams, OneDrive, and Office applications.</li><li>Assist with account administration, password resets, access requests, and device provisioning.</li><li>Image, configure, deploy, and upgrade desktop and laptop systems.</li><li>Support conference room technologies and remote workforce tools.</li><li>Document incidents, requests, and resolutions within the IT ticketing system.</li><li>Escalate complex issues to infrastructure, networking, security, or application support teams when necessary.</li></ul><p>IT Asset & Lifecycle Management</p><ul><li>Maintain accurate inventory records for desktops, laptops, monitors, mobile devices, peripherals, and software assets.</li><li>Track technology assets throughout their lifecycle, including procurement, deployment, maintenance, refresh, reassignment, and disposal.</li><li>Manage asset receiving, tagging, inventory audits, and reconciliation activities.</li><li>Coordinate employee onboarding and offboarding processes, ensuring timely device deployment and recovery.</li><li>Monitor hardware warranties, lease expirations, and refresh schedules.</li><li>Partner with vendors and procurement teams to support hardware ordering and inventory management.</li><li>Ensure asset management documentation remains current and audit-ready.</li><li>Generate reports on asset utilization, inventory levels, lifecycle status, and replacement planning.</li><li>Assist with software license tracking and compliance initiatives.</li><li>Support endpoint lifecycle programs, including workstation refreshes and equipment standardization efforts.</li></ul>
  • 2026-10-14T13:38:44Z
Systems Administrator
  • Fort Worth, TX
  • onsite
  • Temporary / Contract
  • 45.00 - 51.00 USD / Hourly
  • <p>We are looking for a Systems Administrator to support a dynamic real estate and property organization in Fort Worth, Texas. This 6-month Contract opportunity is ideal for a technically strong, detail-oriented candidate who enjoys balancing daily operational support with broader infrastructure and security improvements. You will work closely with a collaborative IT team to maintain a Microsoft-focused environment serving corporate users, leadership, and facility-related personnel. This individual will serve as a key contributor responsible for administering and supporting the company's Microsoft-centric infrastructure, endpoint management, identity and access controls, and cloud-based SaaS environment. The ideal candidate will have strong Microsoft 365 administration experience, expertise with Intune and endpoint management, and the ability to support both day-to-day operations and infrastructure modernization projects. This role will also play a critical part in managing device security, conditional access policies, and Microsoft Defender technologies while partnering with the team on hardware refresh and infrastructure lifecycle initiatives.</p><p><br></p><p><strong>POSITION: SYSTEMS ADMIN</strong></p><p><strong>LOCATION: FORT WORTH</strong></p><p><strong>DURATION: 6 MONTHS</strong></p><p><strong>RATE: $45-$51/HR DEPENDING ON EXPERIENCE</strong></p><p><br></p><p><strong>RESPONSIBILITIES:</strong></p><p>• Oversee administration of the Microsoft 365 platform, including account setup, license assignment, and identity-related support across the organization.</p><p>• Manage employee access changes throughout the full user lifecycle, ensuring timely onboarding, transitions, and separations through established control processes.</p><p>• Perform high-level administration within Microsoft 365 and Azure, maintaining secure and reliable access to business systems and services.</p><p>• Lead endpoint management activities through Microsoft Intune, including device enrollment, policy deployment, compliance tracking, and asset lifecycle coordination.</p><p>• Design, apply, and refine Conditional Access settings to protect company resources while supporting a smooth user experience.</p><p>• Administer Microsoft Defender tools to strengthen endpoint protection and cloud security monitoring across the environment.</p><p>• Provide troubleshooting and support for core Microsoft applications such as Outlook, Excel, Teams, and related productivity services.</p><p>• Support Windows-based systems, end-user devices, and SaaS applications while contributing to infrastructure refresh efforts involving servers, network equipment, and device standards.</p><p>• Track system performance, security status, and compliance results across endpoints and cloud services, and maintain clear technical documentation and operating procedures.</p>
  • 2026-11-03T18:54:04Z
Help Desk/Desktop Support Analyst
  • Boston, MA
  • onsite
  • Temporary / Contract
  • 28.50 - 33.00 USD / Hourly
  • <p>Emphasis is more on communication and soft skills experience     </p><p>Associate degree in Information Technology or a related field preferred, or equivalent combination of technical training and hands-on support experience.</p><p>2+ years of experience providing Tier 1 deskside, help desk, or service desk support in a corporate environment.</p><p>Strong customer service mindset with the ability to communicate clearly, remain calm under pressure, and provide professional in-person support.</p><p>Working knowledge of Windows 10/11, Microsoft 365, Microsoft Teams, Outlook, mobile devices, printers, docking stations, peripherals, and basic networking concepts.</p><p>Experience troubleshooting conference room or audiovisual technology such as Teams Rooms, displays, cameras, microphones, speakers, cabling, and room control equipment.</p><p>Experience supporting executives, leadership teams, visitors, or high-touch end-user environments preferred.</p><p>Ability to document incidents, service requests, troubleshooting steps, and asset updates accurately in a ticketing or IT Service Management system.</p><p>Ability to prioritize multiple requests, follow established processes, escalate appropriately, and maintain ownership through resolution.</p><p>Basic understanding of account access, MFA, password resets, endpoint setup, and standard IT security practices.</p><p>IT certifications such as CompTIA A+, Network+, Microsoft fundamentals, or ITIL Foundation preferred.</p><p>Ability to work independently and collaboratively with IT, facilities, vendors, and business partners.</p><p>Ability to stand or walk for extended periods, move between office areas frequently, and lift up to 50 pounds when handling IT equipment.</p>
  • 2026-10-28T13:43:42Z
Help Desk/Desktop Support Analyst
  • Greenland, NH
  • onsite
  • Temporary / Contract
  • - USD / Hourly
  • We are looking for an entry-level Help Desk/Desktop Support Analyst to join an onsite team for a contract assignment in the apparel manufacturing industry. This role offers a strong opportunity to build practical IT experience by supporting device rollouts, assisting end users, and learning established support processes in a hands-on environment. The selected candidate will contribute to daily desktop support activities, maintain accurate records, and deliver dependable service throughout the assignment.<br><br>Responsibilities:<br>• Support onsite setup and distribution of computers, mobile devices, and related equipment for employees<br>• Provide first-level technical assistance by diagnosing common hardware, software, and access issues<br>• Prepare and configure workstations, peripherals, and standard applications according to documented procedures<br>• Follow written workflows and operational checklists to complete deployment and support tasks accurately<br>• Record completed work, user issues, and status updates within tracking tools or service desk systems<br>• Assist with device assignment coordination to help ensure equipment is delivered to the appropriate users<br>• Troubleshoot basic desktop and network connectivity problems and escalate more complex matters when needed<br>• Maintain a courteous, detail-focused approach while assisting users and responding to support requests
  • 2026-10-22T13:24:05Z
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