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271 results for It Support Technician in Secondary

Help Desk/Desktop Support Analyst
  • Tucson, AZ
  • onsite
  • Temporary / Contract
  • 28.00 - 35.00 USD / Hourly
  • We are looking for a Help Desk/Desktop Support Analyst to provide hands-on technical support for end users in a manufacturing environment in Tucson, Arizona. This Long-term Contract position focuses on resolving desktop and account-related issues, maintaining reliable Windows-based systems, and delivering timely assistance through a structured support process. The ideal candidate is practical, service-oriented, and comfortable handling everyday technical problems with professionalism and efficiency.<br><br>Responsibilities:<br>• Provide first-line and desktop support for hardware, software, and access-related issues affecting end users.<br>• Investigate and resolve problems involving Microsoft Windows environments, including Windows 10 workstations and standard desktop applications.<br>• Manage user account support tasks within Active Directory, such as access updates, password assistance, and basic account maintenance.<br>• Receive, document, prioritize, and close service desk tickets while keeping support records accurate and up to date.<br>• Perform routine troubleshooting to identify root causes and restore user productivity with minimal disruption.<br>• Escalate more complex technical issues when needed and coordinate with internal support teams to ensure resolution.<br>• Set up, maintain, and support desktop and laptop systems to meet operational and business needs.<br>• Communicate clearly with employees regarding issue status, expected resolution timing, and recommended next steps.
  • 2026-10-27T22:28:44Z
Receptionist
  • St. Louis, MO
  • remote
  • Temporary / Contract
  • - USD / Hourly
  • Receptionist Receptionist Opportunities We currently have an opening for an articulate, highly-skilled Receptionist in a growing technical start-up company. This dynamic and creative company has just ranked as one of the “Fastest Growing Companies” in the local Business Journal! Are you a motivated self-starter who can handle multiple projects at once with a smile? Then we have a position for you. How you will make an impact ·      Greet visitors ·      Answer all incoming phone calls ·      Excellent communication and social skills ·      Excellent spelling and grammar ·      Sense of urgency and capable of prioritizing ·      Responding to inquiries, providing excellent customer service ·      Receiving, reviewing, and distributing incoming mail according to specified procedures ·      Maintaining various office files and providing general office filing support ·      Ordering office and kitchen supplies ·      Assist other administrative staff with support overflow work, including word processing, data entry and Internet research tasks Please apply online or through our Robert Half app
  • 2026-11-06T14:38:43Z
IAM Manager
  • Los Angeles, CA
  • onsite
  • Permanent / Full Time
  • 200000.00 - 210000.00 USD / Yearly
  • <p><strong>Identity & Access Management (IAM) Manager</strong></p><p><br></p><p><strong>Company Overview</strong></p><p>An established organization is seeking an Identity & Access Management (IAM) Manager to lead identity security initiatives across a complex enterprise technology environment. This role offers the opportunity to drive strategic security programs, improve operational maturity, and support the organization's ongoing technology and business transformation efforts.</p><p><br></p><p><strong>Role Summary</strong></p><p>The IAM Manager will be responsible for advancing the organization's identity and access management program, including strategy, governance, architecture, and day-to-day operations. This individual will work closely with technology and business stakeholders to strengthen access controls, enhance security processes, and support secure access across enterprise systems and applications.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Lead the development and ongoing enhancement of the organization's identity and access management program.</li><li>Establish and maintain IAM policies, standards, governance practices, and operational procedures.</li><li>Develop strategic roadmaps and initiatives to improve identity security and access management capabilities.</li><li>Oversee authentication, authorization, user provisioning, access reviews, and identity lifecycle processes.</li><li>Partner with technology and business teams to implement secure and scalable access management solutions.</li><li>Support privileged access management, governance, compliance, and risk reduction efforts.</li><li>Drive process improvements through automation and operational efficiencies.</li><li>Provide guidance on access controls, identity-related risks, and security best practices.</li><li>Manage identity-related projects, technology implementations, and vendor relationships.</li><li>Establish metrics and reporting to measure program effectiveness and maturity.</li><li>Collaborate with stakeholders to improve security awareness and promote strong access management practices.</li></ul>
  • 2026-10-23T17:38:45Z
Help Desk/Desktop Support Analyst
  • Salt Lake City, UT
  • onsite
  • Temporary / Contract
  • 23.00 - 28.00 USD / Hourly
  • <p>Our client is looking for a Help Desk/IT Support Specialist to provide responsive technical support for employees in the Salt Lake area. This Long-term Contract position is ideal for someone who can quickly become a dependable point of contact for day-to-day IT issues while helping maintain a stable, secure, and productive user experience. The role supports a manufacturing organization and offers the opportunity to work closely with end users while contributing to reliable technology operations across multiple sites.</p><p><br></p><p>Responsibilities:</p><p>• Deliver front-line technical assistance for hardware, software, and access-related issues affecting office and plant-based employees.</p><p>• Diagnose and resolve desktop, laptop, peripheral, and Microsoft Windows problems to minimize user downtime.</p><p>• Administer user accounts and permissions in Active Directory and support core Microsoft 365 Enterprise services.</p><p>• Provide device support and enrollment assistance through Intune, including basic configuration and troubleshooting activities.</p><p>• Investigate routine network connectivity issues and coordinate with broader IT teams when escalation is needed.</p><p>• Guide employees on effective use of workplace technology by offering clear end-user training and practical support.</p><p>• Track, prioritize, and document support requests to ensure timely follow-up and consistent service delivery.</p><p>• Assist with operational IT activities that help senior team members focus on larger infrastructure, cybersecurity, and service improvement efforts.</p>
  • 2026-10-16T21:58:47Z
Administrative Assistant
  • Bethlehem, PA
  • onsite
  • Temporary to Hire
  • 22.00 - 24.00 USD / Hourly
  • <p>Robert Half is seeking a highly organized and tech-savvy Administrative Assistant to support daily office operations and help keep a local team running efficiently. This role is ideal for someone who is proactive, detail-oriented, and comfortable using a variety of digital tools and platforms to manage schedules, communications, records, and workflows.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide administrative support to departments and leadership as needed.</li><li>Manage calendars, schedule meetings, and coordinate appointments.</li><li>Prepare correspondence, reports, presentations, and other documents.</li><li>Maintain accurate records, files, and databases in digital systems.</li><li>Support office operations, including ordering supplies and coordinating vendors.</li><li>Use technology tools to improve organization, communication, and workflow efficiency.</li><li>Assist with data entry, spreadsheet management, and reporting tasks.</li><li>Help troubleshoot minor technology issues and support team members with office software and systems.</li><li>Collaborate with internal teams to support projects and administrative processes.</li></ul><p><br></p>
  • 2026-10-23T07:04:33Z
Databricks Applications Architect - Direct FTE Permanent
  • Dallas or Austin Tx, IA
  • remote
  • Permanent / Full Time
  • 135000.00 - 170000.00 USD / Yearly
  • <p>AZURE DATABRICKS ARCHITECT - TEXAS OR IOWA </p><p>LOCATION: REMOTE IF YOU LIVE IN IOWA OR DALLAS OR AUSTIN TEXAS OR ANYWHERE IN TEXAS !!!  Full-Time, Direct Hire</p><p>Help Rebuild a Modern Enterprise Data Environment</p><p>We are hiring multiple Azure Databricks Architects to lead a major cloud data modernization initiative. This is a high-impact opportunity to help rearchitect an enterprise data lake environment, influence technology direction, and serve as a go-to expert for modern Azure and Databricks data solutions across the organization.</p><p>If you enjoy building modern cloud architecture, solving complex data challenges, and mentoring technical teams, this role offers the chance to make a visible impact across the enterprise.</p><p>FUN PERKS!! EARLY OUT FRIDAYS!!</p><p>AWESOME BONUS & BENEFITS !!</p><p>Influence Technology direction, DATA ARCHITECTURE technology decisions, and architecture decisions. Be a GO-TO person in terms of Solutioning, working across the Enterprise, on data AZURE solutions.  </p><p>Are you looking for a position where you can use your technical</p><p>EXCITING PROJECTS WHER EYOU WILL BE THE KEY SOLUTION ARCHITECT: </p><p>·   Data AZURE LAKE Development experience</p><p>·   DATABRICKS experience is a MUST</p><p>• Azure</p><p>*   Azure stack (Azure Data Factory, Azure Synapse, Azure SQL Database, PLUS Azure Data Lake Storage, Azure Functions, Azure DevOps)</p><p>*    Databricks</p><p>*    Salesforce (Sales Cloud, Service Cloud, Data Cloud)</p><p>·   Python experience is a MUST</p><p>·   Data engineering experience</p><p>·   ETL experience</p><p>**** For immediate and confidential consideration on this Permanent position, please contact me directly, Carrie Danger, SVP Permanent Placement Team, Iowa Region at My Direct Office #: 515-259-6087 or Cell: 515-991-0863, email me your resume direct. My email address is on my LinkedIN profile. </p><p>What You Will Need:</p><p>• Technical experience and architecture</p><p>expertise, preferably in developing MODERN DATA LAKE solution. investment,</p><p>software solutions.</p><p> • Ability to tackle & creatively solve complex technical issues.</p><p>• Solutioning and ability to Present DATA ENGINEERING SOLUTIONS.</p><p>APi’s, & Micro Services.</p><p>• Strong ability to Talk “Tech”, translate externally</p><p>If you can 'read a room', and if you are “Known” for your people</p><p>skills!</p><p>Full time direct hire position Application Architect up to $165K</p><p>plus 12% Bonus! For immediate and confidential consideration on this</p><p>Permanent position, please contact me directly, Carrie Danger, SVP Permanent</p><p>Placement Team, Iowa Region at My Direct Office #: 515-259-6087 or Cell: 515-991-0863, Or email resume confidentially to Carrie Danger. Please find my email address & contact Information on my LinkedIN profile. OR you can ONE CLICK APPLY AT our Robert Half website and Specifically Apply to this posting.</p>
  • 2026-10-29T01:54:04Z
Product Manager
  • Brighton, MI
  • onsite
  • Permanent / Full Time
  • 95000.00 - 120000.00 USD / Yearly
  • <p>We’re partnering with a fast-growing organization in Brighton, MI looking to bring in a Product Strategy Leader to define and lead the direction of their consumer and business product portfolio. </p><p>This is a newly created, highly visible role, offering the rare opportunity to build product strategy from the ground up and play a central role in how the organization grows, innovates, and serves its customers. This role will lead the strategy, development, and evolution of consumer and business product solutions. </p><p>You’ll evaluate the current product portfolio, identify gaps and white space, and build a forward-looking roadmap that aligns with business goals and member needs. You’ll work at the intersection of product, marketing, lending, digital, analytics, and executive leadership, helping bring new ideas to life and ensuring products are impactful, competitive, and built for long-term growth. </p><p><br></p><p>Job Duties: </p><ul><li>Create and drive a comprehensive product strategy and multi-year roadmap aligned to growth priorities and customer expectations </li><li>Own the full product lifecycle — from ideation and business case through launch, optimization, and retirement </li><li>Evaluate existing financial services products and recommend improvements to strengthen competitiveness and customer experience Identify opportunities to attract new clients and deepen relationships through product innovation, bundling, and customer‑focused design </li><li>Partner cross-functionally with digital, tech, operations, compliance, marketing, and analytics to deliver seamless product experiences </li><li>Use market research, competitive insights, member behavior, and performance data to guide decisions and prioritize initiatives </li><li>Define success metrics, monitor performance, and continuously refine the product strategy </li><li>Develop products that remove friction, improve accessibility, and support long-term financial well-being</li></ul>
  • 2026-10-22T19:54:14Z
IT Infrastructure Manager
  • Avon, OH
  • onsite
  • Permanent / Full Time
  • 120000.00 - 150000.00 USD / Yearly
  • <p>We are looking for an IT Infrastructure Manager to lead and support a modern enterprise technology environment in Greater Cleveland, Ohio. This role oversees core Microsoft platforms across cloud and on-premises systems while helping maintain secure, reliable, and well-documented infrastructure operations. The ideal candidate brings strong engineering depth, sound judgment in regulated settings, and the ability to resolve complex technical issues while delivering infrastructure improvements.</p><p><br></p><p>Responsibilities:</p><p>• Manage and optimize enterprise infrastructure spanning Microsoft 365, Azure, Windows Server, and Windows 10/11 environments.</p><p>• Administer identity and access platforms including Entra ID, Active Directory, and hybrid authentication services across cloud and on-premises systems.</p><p>• Oversee endpoint management and security tooling such as Intune and Microsoft Defender to support device compliance and threat protection.</p><p>• Maintain core infrastructure services, including Group Policy and network-related services such as DNS and DHCP, to ensure stable daily operations.</p><p>• Lead troubleshooting efforts for escalated infrastructure incidents, identify root causes, and implement durable technical solutions.</p><p>• Plan and deliver infrastructure projects, coordinating upgrades, configuration changes, and platform enhancements with minimal operational disruption.</p><p>• Create and maintain clear technical documentation for systems architecture, administrative procedures, and support processes.</p><p>• Support secure operations within regulated or security-conscious environments by aligning infrastructure practices with compliance expectations.</p><p>• Contribute to change management activities and infrastructure governance to promote controlled, reliable system updates.</p>
  • 2026-11-03T21:58:49Z
Help Desk Analyst I
  • Houston, TX
  • onsite
  • Temporary / Contract
  • 23.75 - 27.50 USD / Hourly
  • We are looking for a Help Desk Analyst I to provide hands-on technical support for end users in Houston, Texas. This Long-term Contract position focuses on resolving day-to-day issues involving desktop systems, software, printers, telecommunications, and network connectivity within a Microsoft-based environment. The role also supports routine infrastructure administration and partners with IT leadership to keep workplace technology operating efficiently.<br><br>Responsibilities:<br>• Deliver timely support for employees experiencing issues with PCs, desktop workstations, printers, software, phone systems, and network access.<br>• Set up, configure, and maintain computers, peripherals, and approved applications in alignment with company technology standards.<br>• Diagnose reported technical problems independently and collaborate with the IT Manager when escalation or additional coordination is needed.<br>• Provide onboarding support by guiding new team members on the proper use of hardware, software, and common workplace tools.<br>• Maintain accurate tracking of technology assets, including hardware inventory, software records, and related support documentation.<br>• Assist with video conferencing preparation, meeting setup, and troubleshooting for end users before and during scheduled sessions.<br>• Contribute to departmental initiatives and complete additional technology-related projects as assigned.<br>• Provide occasional support outside standard business hours, including evenings or weekends, when business needs require coverage.
  • 2026-10-21T12:53:47Z
Help Desk/Desktop Support Analyst
  • Jacksonville, FL
  • onsite
  • Permanent / Full Time
  • 45000.00 - 50000.00 USD / Yearly
  • We are looking for a Help Desk/Desktop Support Analyst to provide responsive front-line technical assistance for users in Jacksonville, Florida. In this role, you will address everyday technology issues, support account access needs, and ensure incidents are accurately tracked through resolution. This position is ideal for someone who combines practical troubleshooting ability with strong communication and a service-focused approach.<br><br>Responsibilities:<br>• Deliver first-contact support for workstations, laptops, mobile devices, printers, and commonly used business applications.<br>• Investigate and resolve routine technical issues such as password changes, sign-in failures, software setup requests, and basic network connectivity problems.<br>• Record incident details, troubleshooting steps, and final outcomes clearly within the service management platform.<br>• Route complex or unresolved problems to advanced support teams while providing complete documentation for efficient follow-up.<br>• Support new user setup activities, including account provisioning and access-related requests.<br>• Provide detail-oriented, courteous assistance that promotes a positive support experience for internal or external users.<br>• Adhere to established IT operating procedures, service expectations, and information security guidelines.
  • 2026-11-03T13:38:43Z
IT Support Specialist (macOS)
  • Harrisburg, PA
  • onsite
  • Temporary to Hire
  • 28.00 - 32.00 USD / Hourly
  • We are looking for a hands-on IT Support Specialist (macOS) to deliver dependable technical assistance for staff in Harrisburg, Pennsylvania. This contract opportunity with permanent potential is ideal for someone who enjoys resolving day-to-day user issues, supporting Apple-focused environments, and keeping endpoint and account services running smoothly. The role centers on Tier 1 and Tier 2 support, Microsoft 365 administration, device management, and clear communication with end users. You will also partner with vendors and elevate more advanced infrastructure or security matters to IT leadership when needed.<br><br>Responsibilities:<br>• Deliver first- and second-level support for employee technology requests, ensuring issues are logged accurately, prioritized appropriately, and carried through to completion.<br>• Provide day-to-day support for macOS systems, Apple hardware, mobile devices, and key workplace applications such as Microsoft 365, Teams, SharePoint, Outlook, OneDrive, Zoom, and Zoho One.<br>• Prepare, configure, enroll, and deploy devices while maintaining asset records, software distribution, compliance checks, and lifecycle updates for endpoints.<br>• Handle user account tasks including onboarding, offboarding, access adjustments, license administration, and other identity-related support activities.<br>• Diagnose and resolve common problems involving connectivity, authentication, conferencing tools, printers, copiers, peripherals, and general office technology.<br>• Create and maintain support documentation, end-user instructions, knowledge articles, and operational runbooks to improve consistency and service quality.<br>• Work with external vendors for troubleshooting, service coordination, and issue follow-up when third-party assistance is required.<br>• Escalate advanced technical, cybersecurity, or infrastructure concerns to IT leadership with clear documentation and context.
  • 2026-10-27T15:18:45Z
Help Desk/Desktop Support Analyst
  • Memphis, TN
  • onsite
  • Temporary / Contract
  • 20.90 - 24.20 USD / Hourly
  • We are looking for a Help Desk/Desktop Support Analyst to provide day-to-day technical assistance for end users in Memphis, Tennessee. This Long-term Contract position focuses on resolving desktop and system-related issues, supporting Windows-based environments, and ensuring timely response to service requests. The ideal candidate is comfortable troubleshooting common hardware and software problems, managing user access, and delivering reliable support with a strong customer service mindset.<br><br>Responsibilities:<br>• Provide frontline technical support for employees by diagnosing and resolving desktop, software, and access-related issues.<br>• Manage and update user accounts, permissions, and group access within Active Directory to support daily operations.<br>• Respond to and track incoming service desk requests, ensuring issues are documented accurately and addressed within expected timelines.<br>• Support Windows 10 and other Microsoft Windows environments by identifying root causes and applying practical solutions.<br>• Install, configure, and maintain desktop systems, peripherals, and standard business applications for end users.<br>• Escalate complex technical problems when needed and collaborate with other IT team members to drive issue resolution.<br>• Deliver clear communication to users throughout the support process and provide guidance on basic system use and troubleshooting steps.
  • 2026-10-12T15:58:46Z
Desktop Support Analyst
  • Stevens Point, WI
  • onsite
  • Temporary to Hire
  • 30.45 - 35.26 USD / Hourly
  • <p>We are looking for a Desktop Support Analyst to provide hands-on technical support for a manufacturing facility in Stevens Point, Wisconsin. This contract position with potential for a permanent role is ideal for someone who enjoys resolving end-user issues, supporting onsite infrastructure, and working closely with plant operations in a fast-paced paper and packaging environment. The role requires strong troubleshooting ability across desktops, printers, scanners, Microsoft technologies, and core networking components, along with the flexibility to support onsite needs five days per week.</p><p><br></p><p>Responsibilities:</p><p>• Deliver onsite technical support for desktop systems, workstations, and end-user hardware within the plant environment.</p><p>• Diagnose and resolve issues involving Windows 10 devices, software deployment, application removal, and general workstation performance.</p><p>• Support printer operations by identifying and correcting problems related to HP printers, print drivers, and print connectivity.</p><p>• Assist with network-related troubleshooting by following established guidance, testing connectivity, and helping identify the source of communication failures.</p><p>• Provide user and device support within Active Directory and Microsoft 365, including access-related issues and basic account administration.</p><p>• Participate in device imaging and deployment efforts, including Autopilot rollouts and workstation setup for new or replacement equipment.</p><p>• Work with basic switching and Cisco network components to support installation activities and onsite troubleshooting needs.</p><p>• Maintain and troubleshoot barcode and handheld scanning equipment, including Zebra scanners used in plant operations.</p><p>• Serve as the onsite point of execution for broader infrastructure teams by carrying out technical instructions accurately and reporting findings clearly.</p>
  • 2026-10-29T15:33:44Z
Help Desk/Desktop Support Analyst
  • South Portland, ME
  • onsite
  • Temporary to Hire
  • 23.75 - 27.50 USD / Hourly
  • We are looking for a Help Desk/Desktop Support Analyst to deliver hands-on technical support for a manufacturing environment in South Portland, Maine. This contract opportunity with potential for a permanent role is suited for someone who enjoys solving day-to-day user issues, preparing devices for deployment, and helping maintain a reliable and secure desktop environment. The position will work closely with internal IT staff to keep end users productive while supporting operational technology needs across the business.<br><br>Responsibilities:<br>• Provide front-line technical assistance for desktops, laptops, printers, mobile devices, and related software used by employees.<br>• Investigate and close service desk tickets efficiently, ensuring users receive clear updates and timely resolution to support requests.<br>• Perform operating system upgrades to Windows 11 and assist with workstation migration activities as needed.<br>• Prepare equipment for end users by imaging, configuring, testing, and deploying computers and mobile hardware.<br>• Support remediation work tied to security observations by addressing vulnerabilities and applying approved fixes in coordination with IT and security teams.<br>• Contribute to software compliance efforts by reviewing license usage, helping remove unused applications, and supporting audit readiness.<br>• Record completed work, technical findings, and device details accurately while keeping inventory information up to date.<br>• Partner with colleagues on improving desktop support practices, streamlining issue resolution, and enhancing the overall user experience.
  • 2026-11-06T15:38:43Z
Help Desk/Desktop Support Analyst (travel)
  • Sandy, UT
  • onsite
  • Permanent / Full Time
  • 54000.00 - 62000.00 USD / Yearly
  • <p>We are looking for a hands-on Help Desk/Desktop Support Analyst to support technology operations for an organization in Sandy, Utah. This position blends user support, desktop administration, on-site technical work, and documentation, making it ideal for someone who enjoys solving problems in an office settings. The role includes seasonal travel to multiple locations and requires a dependable, detail-oriented individual who can maintain consistent standards while delivering responsive technical assistance.</p><p><br></p><p>Responsibilities:</p><p>• Deliver first- and second-line technical support for staff, resolving issues related to Windows computers, Microsoft 365, printers, browsers, security software, and network connectivity.</p><p>• Set up, configure, maintain, and replace desktop systems and related hardware while ensuring devices meet established operational standards.</p><p>• Assist with operating system imaging, software deployment, patching, and application configuration across user workstations and shared environments.</p><p>• Travel to school and office sites to install workstations, support computer lab rollouts, and complete assigned technology refresh initiatives.</p><p>• Diagnose equipment failures, manage support tickets through resolution, and coordinate with external service providers when repairs are needed.</p><p>• Install and maintain structured cabling for voice and data connections, including basic termination, testing, cable organization, and equipment mounting.</p><p>• Create and update technical procedures, configuration records, and support documentation to promote consistency and efficient issue resolution.</p><p>• Provide support during after-hours or weekend assignments as needed and contribute to projects that require seasonal multi-state travel.</p><p>• Track hardware assets and maintain accurate inventory information for deployed and retired equipment.</p>
  • 2026-10-22T22:28:47Z
Help Desk/Desktop Support Analyst
  • Okemos, MI
  • onsite
  • Temporary / Contract
  • 23.28 - 26.95 USD / Hourly
  • We are looking for a Help Desk/Desktop Support Analyst to support end users in Okemos, Michigan within the real estate and property sector. This Long-term Contract position focuses on resolving day-to-day technical issues, maintaining stable desktop operations, and delivering responsive assistance across Microsoft-based environments. The ideal candidate is comfortable handling service requests, troubleshooting workstation problems, and supporting users with professionalism and efficiency.<br><br>Responsibilities:<br>• Provide first-line technical assistance for desktop, laptop, and Windows-related issues reported by internal users.<br>• Diagnose and resolve common hardware, software, and access problems to minimize business disruption.<br>• Manage incoming service desk tickets, document troubleshooting steps, and ensure timely follow-up through resolution.<br>• Support user account needs within Active Directory, including access-related requests and routine updates.<br>• Install, configure, and maintain Microsoft Windows 10 systems to meet operational requirements.<br>• Escalate more complex incidents when necessary while keeping users informed on progress and next steps.
  • 2026-10-13T14:38:40Z
Help Desk/Desktop Support Analyst
  • Oklahoma City, OK
  • onsite
  • Temporary to Hire
  • 15.04 - 17.41 USD / Hourly
  • We are looking for a Help Desk/Desktop Support Analyst to support end users through hands-on technical assistance and responsive service. This contract position has the potential to become permanent and is ideal for someone who enjoys resolving desktop and system issues, guiding users through technical challenges, and maintaining a reliable computing environment. The role focuses on day-to-day support across Microsoft Windows platforms while ensuring service requests are handled accurately and efficiently.<br><br>Responsibilities:<br>• Provide front-line technical support for desktop, laptop, and workstation issues affecting end users across the organization.<br>• Diagnose and resolve hardware, software, and operating system problems in Microsoft Windows environments with a strong emphasis on timely service.<br>• Manage incoming service desk requests, document issue details clearly, and follow tickets through to resolution.<br>• Support user account administration tasks within Active Directory, including access updates, password assistance, and account maintenance.<br>• Install, configure, and troubleshoot Windows 10 systems and related peripherals to keep employees productive.<br>• Escalate more complex technical problems when needed while maintaining clear communication with users and internal support teams.<br>• Track recurring incidents, identify common support trends, and contribute to practical solutions that improve day-to-day IT operations.
  • 2026-10-19T21:43:41Z
Level 2 Help Desk
  • New York, NY
  • onsite
  • Temporary / Contract
  • 19.00 - 22.00 USD / Hourly
  • We are looking for a Level 2 Help Desk specialist to provide hands-on technical support for a retail organization in New York, New York. This Contract position focuses on resolving escalated end-user issues across desktop, mobile, and endpoint environments while delivering a high level of customer service. The role also supports device management, documentation improvement, and collaboration with internal teams to strengthen support processes and workplace technology operations.<br><br>Responsibilities:<br>• Handle escalated support tickets and service requests involving Windows, macOS, iOS, and related endpoint technologies, troubleshooting more advanced hardware, software, operating system, and application problems.<br>• Act as the key point of contact for employees who need in-person or higher-level technical assistance, providing clear guidance and practical end-user instruction.<br>• Review recurring support trends and escalations to uncover service gaps, recommend process enhancements, and help identify opportunities to improve automation and efficiency.<br>• Develop and refine support documentation, knowledge articles, and user-facing technical resources so information remains current, useful, and easy to follow.<br>• Work closely with cross-functional teams to enhance self-service tools and automated workflows related to account access, software delivery, device setup, and employee onboarding and offboarding.<br>• Support endpoint management activities by maintaining device settings, enforcing compliance standards, deploying applications, and managing the lifecycle of Windows, macOS, and mobile hardware.<br>• Configure, stage, deploy, and support laptops, desktops, monitors, docking stations, mobile devices, and other workplace technology equipment for employees.<br>• Troubleshoot onsite issues involving connectivity, printers, conference room systems, peripherals, and workstation components to restore normal operations quickly.<br>• Track technology assets accurately and assist with hardware refresh planning to maintain dependable, up-to-date equipment across the organization.<br>• Escalate complex technical matters to infrastructure, security, or application teams with complete documentation and clear follow-through while contributing to broader service desk and endpoint improvement efforts.
  • 2026-11-02T14:54:06Z
IT Manager/Director
  • Covington, GA
  • onsite
  • Permanent / Full Time
  • 100000.00 - 120000.00 USD / Yearly
  • We are looking for an experienced IT Manager/Director to lead technology operations for a manufacturing environment in Duluth, Georgia. This role will guide site-level IT strategy, maintain secure and dependable systems, and partner with business leaders to ensure technology supports production, continuity, and long-term growth. The position also plays a key role in aligning local services with enterprise standards while leading teams, vendors, and critical infrastructure initiatives.<br><br>Responsibilities:<br>• Direct daily IT operations for the site, ensuring stable, secure, and responsive technology support across a 24/7 manufacturing setting.<br>• Oversee core infrastructure, including servers, networks, wireless connectivity, telecommunications, virtualization platforms, and end-user computing services.<br>• Enforce cybersecurity policies by coordinating patch management, access governance, risk reduction activities, system monitoring, and security best practices across IT environments.<br>• Create, maintain, and regularly validate disaster recovery and business continuity plans to protect essential systems and reduce operational downtime.<br>• Lead site technology alignment efforts by supporting platform consolidation, process standardization, and adoption of enterprise tools and services.<br>• Manage IT spending, vendor performance, service agreements, and hardware refresh planning to ensure cost-effective and reliable service delivery.<br>• Provide leadership and development for IT staff and external support resources, fostering accountability, skill growth, and continuous improvement.<br>• Collaborate with operations, engineering, and corporate technology teams to prioritize initiatives that improve business performance and manufacturing effectiveness.<br>• Drive infrastructure, security, and technology change projects from planning through execution, with clear communication and effective stakeholder coordination.
  • 2026-10-13T12:24:05Z
Help Desk/Desktop Support Analyst
  • Brooklyn, NY
  • onsite
  • Temporary / Contract
  • 27.71 - 32.09 USD / Hourly
  • We are looking for a Help Desk/Desktop Support Analyst to support daily technical operations for end users in Brooklyn, New York. This Long-term Contract position is ideal for someone who enjoys solving hardware and software issues, preparing equipment for new users, and delivering responsive desktop support in a fast-paced telecom services environment. The person in this role will handle a wide range of technical requests, maintain reliable workstation performance, and help ensure employees have the tools they need to work effectively.<br><br>Responsibilities:<br>• Prepare, image, and set up laptops for deployment, ensuring each device is properly configured for user needs.<br>• Provide day-to-day help desk assistance by responding to technical issues and supporting employees with hardware and software concerns.<br>• Diagnose and resolve problems affecting desktop and laptop computers to restore functionality with minimal disruption.<br>• Support printers, monitors, docking stations, and other peripheral devices by identifying issues and applying practical fixes.<br>• Investigate basic network and connectivity problems, including access and performance issues, and escalate when necessary.<br>• Manage and update service desk tickets to document requests, track progress, and maintain clear communication with users.<br>• Assist with user account support and access-related tasks within Active Directory and Windows-based environments.<br>• Perform routine troubleshooting across Microsoft Windows systems to maintain stable and efficient end-user computing experience.
  • 2026-10-14T15:23:45Z
Help Desk/Desktop Support Analyst
  • White Plains, NY
  • onsite
  • Permanent / Full Time
  • 60000.00 - 70000.00 USD / Yearly
  • We are looking for a Help Desk/Desktop Support Analyst to provide dependable technical support for end users in White Plains, New York. This role focuses on resolving day-to-day hardware, software, connectivity, and communication issues while helping employees stay productive across office locations. The ideal candidate brings strong desktop support experience, a practical understanding of Microsoft technologies, and the flexibility to travel as needed to support nearby sites.<br><br>Responsibilities:<br>• Deliver hands-on support for desktop, laptop, mobile device, and peripheral issues in an office environment.<br>• Diagnose and resolve problems related to Microsoft Windows, Office 365 applications, and basic user account access.<br>• Provide first-line troubleshooting for network connectivity concerns and escalate more complex infrastructure issues when appropriate.<br>• Support VoIP phone systems by identifying service interruptions, device issues, and user-level configuration problems.<br>• Assist with Active Directory tasks such as password resets, account support, and basic access-related troubleshooting.<br>• Respond to service requests in a timely manner and communicate clearly with users throughout the support process.<br>• Travel periodically to other company locations to provide onsite technical assistance and maintain consistent end-user support.<br>• Document incidents, resolutions, and recurring technical issues to support service quality and knowledge sharing.
  • 2026-10-09T15:48:44Z
ERP Manager
  • Kennesaw, GA
  • onsite
  • Permanent / Full Time
  • 100000.00 - 150000.00 USD / Yearly
  • We are looking for an ERP Manager to lead the ongoing support, optimization, and cross-functional coordination of enterprise business systems in Kennesaw, Georgia. This role will serve as a key partner to operational and finance teams, helping resolve system challenges, improve workflows, and maintain reliable day-to-day application performance. The ideal candidate brings strong experience with ERP environments, a practical understanding of core business operations, and the ability to translate technical issues into clear solutions for end users.<br><br>Responsibilities:<br>• Oversee daily ERP system support by identifying issues, guiding resolution efforts, and ensuring business users receive timely assistance across core application functions.<br>• Partner with teams involved in finance, supply chain, purchasing, warehousing, and reporting to improve system usage and align processes with operational needs.<br>• Investigate problems related to configuration, transactional data, user permissions, and application behavior, then drive corrective actions through completion.<br>• Coordinate work with outside vendors, managed service providers, implementation specialists, and software partners to support system stability and enhancement efforts.<br>• Lead or contribute to ERP implementation phases, upgrades, post-launch stabilization activities, and related business application improvements as needed.<br>• Document system issues, support procedures, and business requirements clearly so both technical stakeholders and non-technical users can work effectively.<br>• Help manage change across business applications by prioritizing requests, balancing competing needs, and supporting smooth adoption of updated processes or tools.<br>• Support reporting and data visibility initiatives by collaborating with teams that rely on dashboards, extracts, and operational insights for decision-making.
  • 2026-11-03T13:48:44Z
Help Desk/Desktop Support Analyst
  • Malvern, PA
  • onsite
  • Temporary / Contract
  • 22.00 - 25.00 USD / Hourly
  • We are looking for a Help Desk/Desktop Support Analyst to deliver hands-on technical assistance for faculty, staff, and students in Malvern, Pennsylvania. This Long-term Contract position focuses on maintaining a reliable end-user computing environment across classrooms, offices, and shared spaces while providing responsive support for day-to-day technology issues. The ideal candidate brings strong customer service skills, broad desktop support experience, and the ability to work effectively with both onsite personnel and remote IT leadership.<br><br>Responsibilities:<br>• Provide in-person technical support for end users, addressing desktop, laptop, and device-related issues in a timely and detail-oriented manner.<br>• Manage incoming service requests, diagnose problems, and complete ticket resolution with clear communication and consistent follow-through.<br>• Support a diverse device environment that includes macOS, Windows, and Chromebook systems, ensuring users can work effectively across platforms.<br>• Assist with administration and day-to-day support of Google Workspace tools, Google Admin Console functions, and Chromebook deployments.<br>• Troubleshoot common connectivity and hardware problems involving wireless access, printers, peripherals, and basic network-related issues.<br>• Deliver audio/visual assistance for instructional and event spaces, including projector setup, sound system support, and issue resolution during use.<br>• Work closely with local technical colleagues to coordinate support activities and maintain smooth technology operations across the site.<br>• Follow established direction from remote technology leadership while aligning onsite support activities with broader IT standards and priorities.<br>• Record incidents, solutions, and support procedures accurately to improve knowledge sharing and service continuity.
  • 2026-10-20T15:18:46Z
Remote Trusts & Estates Attorney
  • Towson, MD
  • remote
  • Permanent / Full Time
  • 170000.00 - 200000.00 USD / Yearly
  • <p>100% remote opportunity with a forward-thinking law firm that has reimagined the traditional legal practice model. The firm attracts entrepreneurial, business-minded attorneys who are collaborative problem solvers and trusted advisors to their clients. Unlike a traditional law firm, there is no rigid partner-associate hierarchy; attorneys work together in a highly collaborative environment that values initiative, expertise, and teamwork over titles. The firm also maintains a flexible and reasonable billable-hour expectation, recognizing that meaningful client development, relationship building, and business cultivation are essential components of a successful practice.</p><p><br></p><p>Our client is continuing to expand strategically and is actively looking to hire a Trusts & Estates Attorney with a minimum of 7 years' experience</p><p><br></p><p>Must reside within driving distance of Central Maryland to comfortably attend occasional in-person court appearances in Anne Arundel, Baltimore, Montgomery, Prince George’s, Harford, a Cecil Counties and Baltimore City.</p><p><br></p><p>Responsibilities:</p><p>• Develop tailored estate planning strategies for individuals and high-net-worth families, incorporating appropriate trust structures to meet tax, wealth transfer, and family protection goals.</p><p>• Direct probate, trust, and estate administration matters from initiation through final distribution, including oversight of required filings, tax documentation, and beneficiary communications.</p><p>• Establish and administer first-party and third-party Special Needs Trusts designed to safeguard assets while maintaining eligibility for public assistance programs.</p><p>• Handle both disputed and routine adult guardianship cases in Maryland courts, managing filings, hearings, ongoing reporting, and fiduciary accountings.</p><p>• Advise older adults and their families on long-term care preparation, Medicaid planning, crisis-response options, and lawful asset preservation approaches.</p><p>• Act as a primary relationship attorney for an established client base, delivering trusted counsel and responsive service across a range of private client matters.</p><p>• Partner with paralegals, legal assistants, and less experienced attorneys to coordinate case progress, delegate effectively, and support team development within the team.</p>
  • 2026-11-04T17:33:45Z
IT Manager
  • Los Angeles, CA
  • onsite
  • Permanent / Full Time
  • 145000.00 - 150000.00 USD / Yearly
  • <p><strong>IT Manager</strong></p><p><br></p><p><strong>Overview</strong></p><p>Growing organization is seeking an experienced IT Manager to lead infrastructure operations, security initiatives, and enterprise technology platforms. This is a hands-on leadership role responsible for maintaining secure and reliable IT systems while supporting business operations and technology modernization efforts.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Lead day-to-day infrastructure, systems administration, and cybersecurity operations.</li><li>Manage Microsoft cloud services, identity platforms, collaboration tools, and hybrid environments.</li><li>Oversee network, server, storage, virtualization, backup, and disaster recovery solutions.</li><li>Support cybersecurity programs, risk management initiatives, audits, and regulatory compliance efforts.</li><li>Coordinate technology projects, system upgrades, and continuous improvement activities.</li><li>Provide technical leadership, mentorship, and escalation support for the IT team.</li><li>Maintain documentation, policies, procedures, and operational best practices.</li></ul>
  • 2026-10-28T16:34:07Z
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