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IT Infrastructure Manager
<p>We are looking for an IT Infrastructure Manager to lead and support a modern enterprise technology environment in Greater Cleveland, Ohio. This role oversees core Microsoft platforms across cloud and on-premises systems while helping maintain secure, reliable, and well-documented infrastructure operations. The ideal candidate brings strong engineering depth, sound judgment in regulated settings, and the ability to resolve complex technical issues while delivering infrastructure improvements.</p><p><br></p><p>Responsibilities:</p><p>• Manage and optimize enterprise infrastructure spanning Microsoft 365, Azure, Windows Server, and Windows 10/11 environments.</p><p>• Administer identity and access platforms including Entra ID, Active Directory, and hybrid authentication services across cloud and on-premises systems.</p><p>• Oversee endpoint management and security tooling such as Intune and Microsoft Defender to support device compliance and threat protection.</p><p>• Maintain core infrastructure services, including Group Policy and network-related services such as DNS and DHCP, to ensure stable daily operations.</p><p>• Lead troubleshooting efforts for escalated infrastructure incidents, identify root causes, and implement durable technical solutions.</p><p>• Plan and deliver infrastructure projects, coordinating upgrades, configuration changes, and platform enhancements with minimal operational disruption.</p><p>• Create and maintain clear technical documentation for systems architecture, administrative procedures, and support processes.</p><p>• Support secure operations within regulated or security-conscious environments by aligning infrastructure practices with compliance expectations.</p><p>• Contribute to change management activities and infrastructure governance to promote controlled, reliable system updates.</p>
• 5+ years of experience in enterprise infrastructure, systems engineering, or a closely related IT role.<br>• Strong hands-on expertise with Microsoft 365, Azure, Windows Server, and Windows 10/11 administration.<br>• Proven experience managing Entra ID or Active Directory in hybrid cloud and on-premises environments.<br>• Background supporting endpoint management and security platforms, including Intune and Microsoft Defender.<br>• Working knowledge of core infrastructure services such as Group Policy, DNS, and DHCP.<br>• Demonstrated ability to troubleshoot complex technical issues, complete infrastructure projects, and produce accurate documentation.<br>• Familiarity with regulated, security-focused, or compliance-driven technology environments.<br>• Preferred: experience with government cloud platforms, Hyper-V, Fortinet technologies, networking concepts, or relevant security certifications.
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  • Avon, OH
  • onsite
  • Permanent / Full Time
  • 120000 - 150000 USD / Yearly
  • <p>We are looking for an IT Infrastructure Manager to lead and support a modern enterprise technology environment in Greater Cleveland, Ohio. This role oversees core Microsoft platforms across cloud and on-premises systems while helping maintain secure, reliable, and well-documented infrastructure operations. The ideal candidate brings strong engineering depth, sound judgment in regulated settings, and the ability to resolve complex technical issues while delivering infrastructure improvements.</p><p><br></p><p>Responsibilities:</p><p>• Manage and optimize enterprise infrastructure spanning Microsoft 365, Azure, Windows Server, and Windows 10/11 environments.</p><p>• Administer identity and access platforms including Entra ID, Active Directory, and hybrid authentication services across cloud and on-premises systems.</p><p>• Oversee endpoint management and security tooling such as Intune and Microsoft Defender to support device compliance and threat protection.</p><p>• Maintain core infrastructure services, including Group Policy and network-related services such as DNS and DHCP, to ensure stable daily operations.</p><p>• Lead troubleshooting efforts for escalated infrastructure incidents, identify root causes, and implement durable technical solutions.</p><p>• Plan and deliver infrastructure projects, coordinating upgrades, configuration changes, and platform enhancements with minimal operational disruption.</p><p>• Create and maintain clear technical documentation for systems architecture, administrative procedures, and support processes.</p><p>• Support secure operations within regulated or security-conscious environments by aligning infrastructure practices with compliance expectations.</p><p>• Contribute to change management activities and infrastructure governance to promote controlled, reliable system updates.</p>
  • 2026-11-03T00:00:00Z

IT Infrastructure Manager Job in Avon, OH | Robert Half