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271 results for It Support Technician in Secondary

Desktop Support Analyst
  • Cambridge, MA
  • onsite
  • Temporary / Contract
  • 39.59 - 45.84 USD / Hourly
  • We are looking for a Desktop Support Analyst to provide hands-on technical assistance for a dynamic health pharm/biotech environment in Cambridge, Massachusetts. This Long-term Contract position will support both on-site and remote employees, helping keep end-user technology reliable, secure, and productive across multiple locations. The role is ideal for someone who enjoys direct user interaction, practical troubleshooting, and delivering responsive support across a broad range of desktop and collaboration tools.<br><br>Responsibilities:<br>• Deliver front-line and intermediate technical support for desktops, laptops, mobile devices, and related hardware for employees working on-site and remotely.<br>• Diagnose and resolve operating system, application, and device issues across Windows environments, with occasional support for Mac systems.<br>• Manage user access tasks such as password resets, account unlocks, and directory-based support within Active Directory, Entra ID, and Okta.<br>• Provide walk-up assistance through an IT kiosk model, offering timely help for day-to-day technical questions and urgent user issues.<br>• Support Microsoft 365 applications and collaboration platforms, including Outlook, Teams, and Zoom, to maintain effective end-user communication.<br>• Track, update, and resolve incidents and service requests through ServiceNow while maintaining accurate documentation and status visibility.<br>• Handle a mix of Level 1 through Level 2.5 support requests, escalating complex issues appropriately and following through to resolution.<br>• Contribute to endpoint management initiatives, including Windows 11 rollout activities, Intune adoption, and patch management improvements using ManageEngine.<br>• Assist a large user population spread across multiple Cambridge buildings as well as remote staff in other locations.<br>• Work closely with service desk peers and local team leads to maintain consistent support coverage and a strong customer service experience.
  • 2026-11-03T16:33:43Z
IT Support Specialist
  • Lenexa, KS
  • onsite
  • Temporary to Hire
  • - USD / Hourly
  • We are looking for an IT Site Support Specialist to provide hands-on technical assistance and dependable day-to-day support for end users in Lenexa, Kansas. This contract opportunity with permanent potential is ideal for someone who enjoys resolving hardware, software, and connectivity issues while helping maintain a stable and efficient technology environment. The role will work closely with employees and internal teams to troubleshoot incidents, support infrastructure needs, and deliver responsive service across the site.<br><br>Responsibilities:<br>• Provide frontline technical support for desktop, laptop, printer, and mobile device issues, ensuring timely resolution for end users.<br>• Diagnose and address problems related to operating systems, standard business applications, and basic network connectivity.<br>• Manage and document support requests through the ticketing system, keeping records accurate and users informed throughout the process.<br>• Install, configure, and maintain workstation hardware, peripherals, and approved software in alignment with company standards.<br>• Support onsite technology infrastructure by assisting with device setup, connectivity troubleshooting, and routine maintenance tasks.<br>• Escalate complex incidents to appropriate teams when needed and collaborate to drive issues through to completion.<br>• Assist with user account support, access-related requests, and general technology onboarding activities for employees.<br>• Contribute to a positive support experience by communicating clearly, prioritizing service requests, and following established processes.
  • 2026-10-13T12:58:41Z
Senior Salesforce Engineer - Direct FTE
  • Dallas or Austin Tx, IA
  • remote
  • Permanent / Full Time
  • 150000.00 - 155000.00 USD / Yearly
  • <p>SENIOR Salesforce Developer - PERM FTE. 100% REMOTE MUST RESIDE IN IOWA OR DALLAS, TX OR AUSTIN, TEXAS ONLY!!</p><p>&#128293; Ready to take your Salesforce career to the next level? Join a national acquisition mode BE A PART OF EXPLOSIVE GROWTH IN THE NEXT UPCOMING YEAR! MULTIPLE HIRES ON A BRAND NEW TEAM!</p><p>POSITION: Senior Salesforce Developer - PERM FTE. 100% REMOTE MUST RESIDE IN IOWA OR DALLAS, TX OR AUSTIN, TEXAS ONLY!!</p><p>- MUST HAVE: Experience Cloud & Sales Cloud, Service Cloud. – MOST CUSTOM Salesforce APEX development work! </p><p>Location: &#127757; 100% Remote if you live in Iowa or TX! – YOU MUST RESIDE WITH AN ADDRESS Based in Iowa or Texas! </p><p>Type: &#127970; Direct Hire Permanent = EAD, Green Card or US Citizen only. No OPT nor F1b visa NOR H1b Visa status. NO SPONSORSHIP CAN BE PROVIDED!</p><p>SALARY: &#128176; Our TOTAL COMP package is simply unmatched! Earn $150K-$160K, UP TO $17k INCLUDING AUTOMATIC ANNUAL BONUS!</p><p>You’ll have the opportunity to drive Salesforce innovation across large-scale projects while keeping your technical edge sharp with hands-on APEX coding!</p><p>** For IMMEDIATE & CONFIDENTIAL consideration, reach out today: Direct message Carrie Danger, SVP of Permanent Placement, on LinkedIn. Or reach out Directly: Office: 515-259-6087 | Cell: 515-991-0863. Find Carrie's email on her LinkedIn profile.***</p><p>• 15% Annual Bonus! &#127881;</p><p>• EMPLOYEES LOVE THE people focused culture !Work-life balance with work flexibility recharge and thrive!</p><p>&#128161; As a SENIOR Salesforce Developer Engineer you’ll:</p><p>• Develop Salesforce CUSTOM features on Salesforce-centric enterprise-level projects.</p><p>• MUST HAVES:</p><p>• CUSTOM APEX coding</p><p>• LWC</p><p>• MUST HAVE: ENTERPRISE level experience in Experience Cloud, Sales Cloud, & Service Cloud & moving to Revenue Cloud & Data Cloud. **</p><p>*Agentforce is a PLUS! </p><p>• Design and implement data-driven Salesforce engineering solutions, transforming user stories into impactful features.</p><p>• Be the go-to technical expert, spearheading code reviews and advising on best practices for complex multi-org environments.</p><p>• Make architecture recommendations building robust, scalable solutions with every Salesforce delivery.</p><p>&#128190; Must-Have Tech:</p><p>✔ Hands-on Salesforce Development: Extensive experience in APEX coding, LWC, and declarative tools like workflows/flows. ✔ Expertise with Sales Cloud, Marketing Cloud or Service Cloud. ✔ In-depth understanding of Salesforce data storage and API limitations. ✔ Strong knowledge of DevOps best practices and deployment processes.</p><p>✔ Skills in Platform Event Architecture (Pub/Sub frameworks), Data Cloud, and Agentforce AI. ✔ 10+ years of Salesforce development experience across complex, large-scale environments.</p><p>&#127891; Bonus: Salesforce App Platform Builder, Developer, or Architect Certifications to show off your skills!</p><p>Full time salaried position $155K PLUS BONUS</p><p>For immediate & confidential consideration, contact me directly, Carrie Danger, SVP Permanent Placement Team, Iowa Region at My Direct Office #: 515-259-6087 or Cell: 515-991-0863, and email resume CONFIDENTIALLY & directly to me. ** my DIRECT EMAIL address is on my LinkedIN profile. Or you can ONE CLICK APPLY. uP TO $155k WITH BONUS !</p>
  • 2026-10-29T01:08:51Z
Legal Assistant/Office Admin
  • Minneapolis, MN
  • onsite
  • Permanent / Full Time
  • 60000.00 - 90000.00 USD / Yearly
  • <p>Boutique litigation firm in downtown Minneapolis is seeking a <strong>Legal Executive Assistant </strong>to support its Managing Partner. This is an opportunity to step into a broad, impactful role where you'll work closely with firm leadership and have meaningful involvement in both the legal and business sides of the practice.</p><p><br></p><p>The person in this seat will serve as the Managing Partner's right hand, providing a mix of legal administrative support, executive assistance, and operational help to keep a busy practice running efficiently. The right candidate will be comfortable handling both the day-to-day details and the bigger picture—from managing deadlines and preparing documents to helping coordinate events, marketing efforts, and firm operations.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Serve as a key support partner to the Managing Partner</li><li>Assist with firm marketing and business development efforts</li><li>Coordinate networking events, client events, and speaking engagements</li><li>Help oversee office operations and administrative projects</li><li>Create efficiencies and help keep the practice running smoothly</li><li>Open new client matters and maintain case files</li><li>Track court dates, filing deadlines, and other important dates</li><li>Draft, edit, format, and proofread legal correspondence and documents</li><li>Coordinate state and federal court filings (e-filing experience preferred)</li><li>Manage incoming and outgoing communications</li></ul>
  • 2026-11-06T14:48:43Z
Help Desk Analyst (overnight shift)
  • Minnetonka, MN
  • onsite
  • Temporary / Contract
  • 20.00 - 25.00 USD / Hourly
  • <p>We are looking for a Help Desk Analyst I to work an overnight shift (T, W, TH, Fr 10pm-8:30 am). In this role, you will serve as a first point of contact for technical issues, helping users resolve problems efficiently while maintaining accurate service records. This opportunity is well suited for someone who enjoys troubleshooting, communicates clearly, and can stay organized in a fast-paced support environment.</p><p><br></p><p>Responsibilities:</p><p>• Manage incoming support requests and system notifications through the ticketing platform, ensuring timely follow-up and resolution.</p><p>• Record each customer interaction thoroughly, capturing issue details, business impact, troubleshooting activity, and final outcomes with precision.</p><p>• Keep service requests current and aligned with established response and resolution timelines.</p><p>• Apply standard support procedures across incident handling, problem resolution, change activities, and knowledge documentation.</p><p>• Identify complex or high-impact technical issues early and route them to the appropriate escalation path.</p><p>• Track service performance and recovery efforts while maintaining accurate operational reporting.</p><p>• Deliver attentive assistance to customers during standard and after-hours coverage, including possible evening, weekend, or on-call support.</p><p>• Collaborate effectively with teammates, partner groups, and internal stakeholders to resolve issues and maintain service quality.</p>
  • 2026-11-05T11:33:41Z
Part Time IT Support
  • Phoenix, AZ
  • onsite
  • Temporary / Contract
  • 23.75 - 27.50 USD / Hourly
  • <p>We are looking for a Help Desk/Desktop Support Analyst to provide hands-on technical support for end users in Phoenix, Arizona. This is a Part Time (16 hours) Contract position focused on resolving day-to-day hardware, software, and access issues while delivering responsive service in a Windows-based environment. The ideal candidate is comfortable troubleshooting desktop problems, managing user accounts, and keeping support requests organized through a ticketing system.</p><p><br></p><p>Responsibilities:</p><p>• Provide front-line assistance for desktop, laptop, and general workstation issues affecting end users.</p><p>• Diagnose and resolve problems related to Microsoft Windows environments, including Windows 10 systems.</p><p>• Administer user access and account updates within Active Directory to support daily business operations.</p><p>• Record, prioritize, and follow through on service desk requests to ensure timely issue resolution.</p><p>• Perform basic troubleshooting for software, hardware, and connectivity concerns escalated by employees.</p><p>• Set up, configure, and maintain end-user devices to support productivity and system reliability.</p>
  • 2026-10-27T22:28:44Z
Help Desk/Desktop Support Analyst
  • Los Angeles, CA
  • remote
  • Permanent / Full Time
  • 70000.00 - 75000.00 USD / Yearly
  • <p><strong>Help Desk Support Analyst</strong></p><p><br></p><p><strong>Role Summary</strong> </p><p>We are seeking a Help Desk Support Analyst to provide day-to-day technical support in a professional environment. This Los Angeles, California-based role will troubleshoot user issues, manage support requests, and help ensure employees have reliable access to the technology they need.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Respond to and resolve end-user hardware, software, and access issues.</li><li>Manage support requests through an established ticketing system.</li><li>Troubleshoot desktop applications, operating systems, connectivity, and peripheral issues.</li><li>Escalate complex issues to appropriate technical teams when needed.</li><li>Maintain clear documentation of issues, resolutions, and support procedures.</li><li>Assist with software testing, workstation support, and general IT projects.</li><li>Provide professional and responsive customer service to users across the organization.</li></ul>
  • 2026-10-07T20:38:46Z
Help Desk II
  • Los Angeles, CA
  • onsite
  • Permanent / Full Time
  • 70000.00 - 80000.00 USD / Yearly
  • <p><strong>Help Desk II</strong></p><p><br></p><p><strong>Overview</strong></p><p>An organization is seeking a Help Desk II to provide hands-on technical support for end users, workstations, peripherals, and enterprise technologies. This role will serve as a key resource for troubleshooting technical issues, supporting day-to-day IT operations, and maintaining a reliable end-user computing environment. The ideal candidate is customer-focused, enjoys solving technical problems, and can work independently while maintaining strong collaboration with internal teams.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Provide technical support for desktops, laptops, printers, mobile devices, and related hardware</li><li>Troubleshoot and resolve hardware, software, connectivity, and user access issues</li><li>Assist with workstation deployment, configuration, upgrades, and replacements</li><li>Support end users both onsite and remotely</li><li>Maintain user accounts, device inventories, and technology documentation</li><li>Escalate and coordinate resolution of complex technical issues when necessary</li><li>Assist with technology standards, security practices, and operational procedures</li><li>Document troubleshooting activities and support processes</li><li>Deliver a high level of customer service and communication to business users</li></ul>
  • 2026-10-21T20:48:48Z
Help Desk/Desktop Support Analyst
  • Boston, MA
  • onsite
  • Temporary / Contract
  • 28.50 - 33.00 USD / Hourly
  • <p>Emphasis is more on communication and soft skills experience     </p><p>Associate degree in Information Technology or a related field preferred, or equivalent combination of technical training and hands-on support experience.</p><p>2+ years of experience providing Tier 1 deskside, help desk, or service desk support in a corporate environment.</p><p>Strong customer service mindset with the ability to communicate clearly, remain calm under pressure, and provide professional in-person support.</p><p>Working knowledge of Windows 10/11, Microsoft 365, Microsoft Teams, Outlook, mobile devices, printers, docking stations, peripherals, and basic networking concepts.</p><p>Experience troubleshooting conference room or audiovisual technology such as Teams Rooms, displays, cameras, microphones, speakers, cabling, and room control equipment.</p><p>Experience supporting executives, leadership teams, visitors, or high-touch end-user environments preferred.</p><p>Ability to document incidents, service requests, troubleshooting steps, and asset updates accurately in a ticketing or IT Service Management system.</p><p>Ability to prioritize multiple requests, follow established processes, escalate appropriately, and maintain ownership through resolution.</p><p>Basic understanding of account access, MFA, password resets, endpoint setup, and standard IT security practices.</p><p>IT certifications such as CompTIA A+, Network+, Microsoft fundamentals, or ITIL Foundation preferred.</p><p>Ability to work independently and collaboratively with IT, facilities, vendors, and business partners.</p><p>Ability to stand or walk for extended periods, move between office areas frequently, and lift up to 50 pounds when handling IT equipment.</p>
  • 2026-10-28T13:43:42Z
Desktop Support Analyst
  • Louisville, KY
  • onsite
  • Temporary to Hire
  • 22.00 - 26.00 USD / Hourly
  • We are looking for a Desktop Support Analyst to deliver hands-on technical assistance at a manufacturing site in Louisville, Kentucky. This contract opportunity with potential for a permanent role is ideal for someone who enjoys solving day-to-day technology issues, supporting employees in person, and serving as a trusted IT presence for both office and plant operations. The role works closely with a broader technology team while taking ownership of onsite support for local users and equipment.<br><br>Responsibilities:<br>• Deliver in-person technical support for end users across office and production settings, resolving a wide range of desktop and device-related issues.<br>• Diagnose and address problems involving Windows workstations, business applications, printers, accessories, and routine connectivity concerns.<br>• Set up, image, configure, and deploy desktops and laptops for new team members and current employees, including device refresh and replacement activities.<br>• Administer basic Active Directory tasks such as account updates, password assistance, and security group maintenance.<br>• Support manufacturing print devices, including Zebra label printers and multifunction equipment, with troubleshooting and connectivity checks.<br>• Assist with Microsoft 365 and local workstation configuration, including application installs, domain enrollment, and controlled access setup.<br>• Record incidents and service requests in the ticketing platform, maintain accurate support notes, and route advanced issues to specialized IT teams.<br>• Provide limited support for macOS devices and legacy platforms, including user access issues tied to older business systems.<br>• Coordinate with external vendors and travel occasionally to other locations for training, service coverage, or equipment support.
  • 2026-10-29T19:24:08Z
IT Support Specialist
  • Utica, NY
  • onsite
  • Temporary / Contract
  • 19.79 - 22.91 USD / Hourly
  • We are looking for an IT Support Specialist to deliver responsive technical assistance and outstanding customer service to students, faculty, and staff in Utica, New York. This Long-term Contract position supports a diverse computing environment that includes Windows and Mac systems, core productivity tools, account administration, and end-user issue resolution. The role also includes a meaningful audio/visual component, assisting with meeting technology, web conferencing, and event support while contributing to reliable day-to-day IT operations.<br><br>Responsibilities:<br>• Resolve support requests for hardware, software, account access, and general desktop issues while documenting troubleshooting steps and outcomes in the ticketing system.<br>• Provide hands-on support for both Windows and Apple devices, including setup, diagnosis, repair coordination, and user assistance across a mixed-device environment.<br>• Administer user access and related tasks in Active Directory, Microsoft 365, and Exchange to help maintain secure and efficient account management.<br>• Assist with conferencing and AV needs by preparing rooms, launching meetings, supporting live events, and troubleshooting platforms such as Microsoft Teams, Zoom, and Webex.<br>• Maintain accurate asset records by helping track equipment through purchasing, deployment, relocation, and retirement processes.<br>• Support telecom and local network issue resolution, collaborating with specialized infrastructure teams when deeper technical escalation is required.<br>• Create and update knowledge articles, standard procedures, and support documentation to improve consistency and self-service resources.<br>• Participate in rotating escalation coverage and respond to urgent incidents, including occasional after-hours or off-site support when operational needs require it.<br>• Follow information security standards in daily work, safeguard sensitive data, and report potential security concerns promptly.<br>• Contribute to team meetings and cross-functional support efforts, including assisting service desk, network, or server teams as priorities shift.
  • 2026-10-27T20:04:11Z
Desktop Support Analyst
  • Winthrop, MN
  • onsite
  • Temporary to Hire
  • 28.50 - 33.00 USD / Hourly
  • <p>We are looking for a Desktop Support Analyst. This position supports both office and plant users by resolving technical issues, maintaining end-user devices, and helping keep daily operations running smoothly. The ideal candidate brings hands-on desktop support experience, a strong service mindset, and the ability to troubleshoot effectively in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Provide technical assistance for employees in corporate and manufacturing settings, addressing hardware, software, and device-related issues with minimal oversight.</p><p>• Manage incoming incidents and service requests through the ticketing platform, ensuring accurate documentation, timely follow-up, and clear resolution updates.</p><p>• Analyze repeated support problems, determine underlying causes, and recommend durable corrective actions to reduce future disruptions.</p><p>• Set up, configure, deploy, and maintain desktops, laptops, and other endpoint equipment used across the business.</p><p>• Deliver attentive support to users by communicating clearly, setting expectations, and resolving issues with a customer-focused approach.</p><p>• Perform routine IT upkeep activities while adhering to established standards, security practices, and operational procedures.</p><p>• Contribute to planning and tracking support-related expenses and assist with budget-oriented administrative tasks as needed.</p><p>• Travel domestically on a limited basis, up to 10%, to provide technical support when business needs require onsite assistance.</p>
  • 2026-11-05T11:33:41Z
IT Support Specialist
  • Lenexa, KS
  • onsite
  • Temporary to Hire
  • - USD / Hourly
  • We are looking for an IT Site Support Specialist to provide hands-on technical support for end users and maintain reliable workplace technology in Lenexa, Kansas. This contract opportunity is ideal for someone who enjoys resolving hardware, software, and connectivity issues while delivering a strong customer support experience. The person in this role will help keep day-to-day IT operations running smoothly by supporting desktop environments, infrastructure components, and service management processes.<br><br>Responsibilities:<br>• Deliver onsite technical assistance for desktops, laptops, peripherals, and mobile devices to minimize employee downtime.<br>• Diagnose and resolve incidents involving operating systems, basic network connectivity, user accounts, and standard business applications.<br>• Manage support requests through the ServiceNow platform, ensuring accurate documentation, timely updates, and proper ticket resolution.<br>• Install, configure, and replace end-user hardware and software in accordance with internal IT standards.<br>• Support local technology infrastructure by identifying issues, escalating complex problems when needed, and coordinating with broader IT teams.<br>• Perform routine workstation setup, imaging, and deployment for new employees, role changes, and equipment refreshes.<br>• Maintain inventory records for devices and accessories while helping ensure equipment is tracked and available for business needs.
  • 2026-10-13T12:58:41Z
IT Support Specialist II
  • Virginia Beach, VA
  • onsite
  • Temporary to Hire
  • 28.50 - 30.00 USD / Hourly
  • We are looking for an IT Support Specialist II to provide dependable technical support and hands-on endpoint assistance for employees in Virginia Beach, Virginia. This contract opportunity with potential for a permanent role is ideal for someone who enjoys solving user issues, maintaining reliable device operations, and supporting core Microsoft and identity administration tasks. In this role, you will manage incoming support requests, contribute to system stability and security monitoring, and help keep IT processes and documentation current.<br><br>Responsibilities:<br>• Manage the daily support queue by assessing incoming issues, documenting activity, resolving Tier 1 and Tier 2 requests, and closing tickets within defined service expectations.<br>• Record all support interactions, including direct and walk-up requests, in the ticketing system so work can be prioritized, tracked, and reported accurately.<br>• Troubleshoot user-facing technical problems involving computers, software, printers, peripherals, connectivity, and account access, escalating more complex matters with complete notes when needed.<br>• Prepare, deploy, maintain, repair, and track inventory for workstations, mobile devices, printers, and related equipment across the organization.<br>• Carry out assigned administration tasks in Active Directory, Microsoft 365, and Entra ID, including account setup, group updates, licensing changes, onboarding, offboarding, and access management.<br>• Perform approved patching and update activities for workstations and servers, review backup results each day, and raise any failures or exceptions for further action.<br>• Monitor endpoint, backup, system, and security alerts, complete initial troubleshooting, and escalate suspicious activity or policy concerns to the appropriate technical lead.<br>• Create and update knowledge articles, runbooks, support procedures, hardware records, and recurring service trend reports to improve operational visibility and consistency.<br>• Assist with network and infrastructure troubleshooting, backup and recovery exercises, and evaluation or user support for approved technologies such as Microsoft Copilot.<br>• Travel occasionally to satellite offices as needed to provide onsite technical support and related IT assistance.
  • 2026-10-09T14:34:09Z
Desktop Support Analyst
  • Philadelphia, PA
  • onsite
  • Temporary / Contract
  • - USD / Hourly
  • We are looking for a Desktop Support Analyst to provide hands-on technical support for end users and departmental technology needs in Philadelphia, Pennsylvania. This Contract position focuses on maintaining reliable desktop systems, resolving hardware and software issues, and supporting a broad range of computing equipment used in day-to-day operations. The ideal candidate brings a service-focused approach, strong troubleshooting ability, and the confidence to work independently while collaborating with technical and non-technical stakeholders.<br><br>Responsibilities:<br>• Deliver desktop support by installing, configuring, repairing, and maintaining computers, operating systems, peripheral devices, and specialized research-related equipment.<br>• Investigate and resolve technical incidents, respond to user inquiries, and restore service quickly while escalating uncommon or higher-risk issues when needed.<br>• Guide employees on proper system and equipment use, helping them work effectively and follow established technology practices.<br>• Recommend appropriate hardware and software purchases by providing technical input, product guidance, and specification details for departmental needs.<br>• Review the local computing environment to identify opportunities for improved performance, reliability, and process efficiency.<br>• Participate in the assessment and rollout of technology solutions, including product testing, implementation support, and validation with end users.<br>• Maintain accurate records by updating service tickets, documenting assigned work, and keeping inventory information current.<br>• Support configuration and user administration tasks within Windows environments and Active Directory as part of daily desktop operations.
  • 2026-10-15T15:33:45Z
IT Director
  • San Marcos, TX
  • onsite
  • Permanent / Full Time
  • 90000.00 - 120000.00 USD / Yearly
  • <p>We are looking for an experienced IT Director to guide the technology vision for a growing multi-site organization in central Texas. This leader will shape long-term technology plans while ensuring day-to-day systems, security, and support services operate effectively across locations. The role is ideal for someone who can balance strategic planning with operational execution, build strong teams, and maintain dependable technology environments that enable business performance.</p><p><br></p><p>Responsibilities:</p><p>• Create and lead a forward-looking technology strategy that aligns systems, infrastructure, and digital initiatives with organizational goals.</p><p>• Direct the performance and reliability of networks, servers, cloud platforms, end-user computing, and core IT services across multiple sites.</p><p>• Oversee cybersecurity programs by strengthening safeguards, monitoring risk, and promoting secure technology practices throughout the organization.</p><p>• Manage major technology efforts, including deployments, upgrades, integrations, and other cross-functional IT projects from planning through completion.</p><p>• Establish and maintain processes that support data protection, regulatory compliance, business continuity, and disaster recovery readiness.</p><p>• Administer IT budgets, evaluate vendor partnerships, and track hardware and software assets to support cost-effective operations.</p><p>• Lead, mentor, and develop IT team members while setting priorities, improving service delivery, and fostering accountability.</p><p>• Provide technical leadership for organizational needs across locations, including travel as needed to support site operations and technology initiatives.</p>
  • 2026-10-27T19:58:47Z
Senior Desktop Support Analyst
  • Worcester, MA
  • onsite
  • Permanent / Full Time
  • 75000.00 - 85000.00 USD / Yearly
  • We are looking for an experienced Senior Desktop Support Analyst to provide high-touch technical support in Worcester, Massachusetts. This role focuses on delivering dependable assistance to senior leaders across macOS, Windows, mobile platforms, and productivity tools while ensuring a seamless end-user experience. The ideal candidate brings strong technical judgment, effective communication skills, and the ability to navigate urgent issues in a fast-paced university environment.<br><br>Responsibilities:<br>• Provide white-glove technical assistance to executive users, with primary support for macOS devices as well as Windows systems, mobile technology, and collaboration platforms.<br>• Take full ownership of support requests, guiding each issue from initial assessment through troubleshooting, follow-up, and final resolution.<br>• Partner with internal technology teams and external service providers to address escalated or complex technical problems efficiently.<br>• Prepare and support executive meetings, presentations, and other high-visibility events to help ensure technology operates without disruption.<br>• Translate technical concepts into clear, practical guidance for users who may not have a technical background.<br>• Build strong working relationships with senior leadership by handling sensitive matters with professionalism and discretion.<br>• Monitor patterns in support activity, identify recurring problems, and propose improvements to enhance service quality and operational efficiency.
  • 2026-10-19T14:13:45Z
Executive Administrative Assistant
  • King of Prussia, PA
  • onsite
  • Permanent / Full Time
  • - USD / Yearly
  • <p>Non-Profit client located in the King of Prussia/Wayne, PA area is looking to hire a tech savvy Executive Administrative Assistant with proven experience supporting c-suite executives. As the Executive Administrative Assistant, you will provide general office support, manage calendars and schedule appointments, own the travel coordinator process, draft meeting notes, maintain and update client files, assist with grant submissions, receive and sort incoming mail/deliveries, assist with basic accounting tasks as needed, greet visitors, and assist with ad hoc projects. The ideal candidate for this role should have excellent communication and interpersonal skills and be proficient with Microsoft Office Suite applications.</p><p> </p><p>Primary Responsibilities</p><p>·      Provide comprehensive administrative and organizational support to C-Suite executives</p><p>·      Manage calendars, meetings, correspondence, documents, and other day-to-day administrative needs</p><p>·      Anticipate leadership needs and proactively prepare materials, information, and follow-up items</p><p>·      Coordinate meetings and assist with scheduling across multiple internal and external stakeholders</p><p>·      Prepare, format, edit, and organize presentations, reports, correspondence, and other executive-level materials</p><p>·      Maintain accurate records and ensure important deadlines, commitments, and follow-up items remain on track</p><p>·      Communicate professionally with internal teams, external partners, community organizations, and other stakeholders</p><p>·      Handle sensitive and confidential information with discretion</p><p>·      Assist with special projects, events, conferences, and other initiatives as needed</p>
  • 2026-11-03T21:58:49Z
IT Support Specialist
  • New York, NY
  • onsite
  • Temporary to Hire
  • 35.00 - 55.00 USD / Hourly
  • We are looking for a dependable IT Support Specialist to provide hands-on technology support for a legal environment in New York, New York. This contract opportunity with potential for a long-term role is ideal for someone who can serve as a primary technical resource, resolve day-to-day user issues, and help maintain secure, reliable systems across the firm. The position offers a blend of end-user support, operational troubleshooting, and participation in technology improvement efforts.<br><br>Responsibilities:<br>• Provide first-line and escalated technical assistance for employees, addressing issues involving workstations, peripherals, software platforms, and user access.<br>• Diagnose and resolve problems related to hardware performance, cloud-based applications, file management, and basic connectivity across the office.<br>• Act as a central point of contact for technology needs, ensuring support requests are handled promptly and communicated clearly to end users.<br>• Help protect firm systems and information by following established cybersecurity, data privacy, and database security practices.<br>• Support the upkeep of user accounts, permissions, and device configurations to maintain a secure and efficient technology environment.<br>• Coordinate and contribute to IT projects, including system upgrades, application rollouts, and other technology initiatives that improve business operations.<br>• Document recurring issues, solutions, and support procedures to strengthen service consistency and internal knowledge sharing.
  • 2026-11-02T14:33:42Z
Sr. Accountant
  • Perrysburg, OH
  • onsite
  • Permanent / Full Time
  • 80000.00 - 100000.00 USD / Yearly
  • We are looking for a hands-on Senior Accountant to support core accounting operations for a high-tech electronics organization in Perrysburg, Ohio. This role is ideal for someone who enjoys working through the day-to-day mechanics of accounting while helping maintain accurate financial records and a reliable close process. The position offers an opportunity to contribute across several accounting functions and partner with the broader team to keep financial activities running smoothly.<br><br>Responsibilities:<br>• Manage monthly close activities by preparing entries, reviewing account activity, and helping ensure timely and accurate financial reporting.<br>• Maintain the general ledger by recording transactions, analyzing balances, and resolving discrepancies across key accounts.<br>• Complete account and bank reconciliations on a regular basis, investigating variances and following through on outstanding items.<br>• Oversee fixed asset accounting tasks, including tracking additions, disposals, depreciation, and supporting documentation.<br>• Support accounts payable and accounts receivable processes to help ensure accurate coding, proper recording, and timely processing of transactions.<br>• Process weekly payroll information with attention to accuracy, deadlines, and compliance with internal procedures.<br>• Use Sage accounting software to enter, review, and monitor financial data while assisting with routine accounting workflows.<br>• Assist with special accounting projects and operational process updates as needed, including work tied to internal system or workflow changes.
  • 2026-10-15T12:53:44Z
IT Support Analyst- Bilingual - Spanish
  • Pleasanton, CA
  • onsite
  • Temporary to Hire
  • 35.00 - 38.00 USD / Hourly
  • <p>We are looking for a IT Support Analyst to support employees with day-to-day technical issues in California. This IT Support Analyst contract opportunity has the potential to become permanent and is ideal for someone who enjoys combining hands-on desktop support with responsive service desk assistance across both remote and onsite environments. In this IT Support Analyst role, you will help maintain end-user systems, resolve incidents efficiently, and provide guidance on workplace technology and security best practices. This IT Support Analyst is on onsite role out of Pleasanton. </p><p><br></p><p>Responsibilities:</p><p>• Deliver first- and second-level technical support for end users, resolving incidents through desk-side assistance as well as remote troubleshooting.</p><p>• Set up, deploy, maintain, and repair desktops, laptops, and related equipment for office and workstation use.</p><p>• Administer and support Windows 10 devices and provide limited assistance for iOS-based hardware.</p><p>• Troubleshoot hardware issues, software errors, and connectivity problems to restore user productivity quickly.</p><p>• Support core business applications and collaboration platforms, including Microsoft 365, Teams, Zoom, Outlook, Word, Excel, and PowerPoint.</p><p>• Install, configure, and maintain endpoint protection and backup tools across desktop and laptop environments.</p><p>• Assist with Active Directory tasks such as account setup, password resets, and basic user access support while helping monitor and triage incoming tickets.</p><p>• Configure new user devices and peripherals, including computers, printers, and remote access tools such as Citrix and related solutions.</p><p>• Track and update inventory records for IT assets as equipment is received, assigned, relocated, or replaced within the office.</p><p>• Provide end-user instruction on software usage, security awareness, and effective computing practices while following organizational safety and security standards.</p>
  • 2026-11-04T15:53:45Z
IT Audit & Advisory Senior Manager
  • Mclean, VA
  • onsite
  • Permanent / Full Time
  • 160000.00 - 185000.00 USD / Yearly
  • <p><strong>Technology Audit & Advisory Senior Manager (Tysons Corner - Hybrid)</strong></p><p>Step into a leadership role with a dynamic and collaborative professional services team! As a Technology Audit & Advisory Manager or Senior Manager, you'll help organizations navigate complex business challenges by offering essential guidance, innovative solutions, and hands-on expertise. You’ll build lasting client relationships, lead high-performing engagement teams, and make an impact across diverse industries while shaping the future of technology risk management.</p><p><strong>What You’ll Do:</strong></p><ul><li>Advise clients on how to manage risks inherent in their technology environments, helping them protect and drive enterprise value.</li><li>Apply a forward-thinking approach by leveraging analytics, automation, AI, and other emerging tools and technologies.</li><li>Develop your skills in the latest tech innovations, including AI-driven solutions, data governance, cloud, cybersecurity, and more.</li><li>Identify technology-related risks and opportunities for increased efficiency and performance.</li><li>Lead by example, fostering open communication, positive team culture, and creating professional development opportunities.</li><li>Supervise, mentor, and coach Consultants and Senior Consultants as you guide the completion of projects.</li><li>Maintain and grow professional relationships, representing the organization in the market and assisting with business development and proposal preparation.</li></ul><p><strong>Areas of Focus:</strong></p><ul><li>Cybersecurity and IT risk management</li><li>IT frameworks and General Controls (ITGC)</li><li>Cloud, enterprise applications, analytics, and automation</li><li>Data governance and privacy</li><li>IT SOX compliance</li><li>Technology resilience and disaster recovery</li><li>Controls, emerging technologies, and technology enablement</li><li>Business development</li></ul><p><strong>How We Work:</strong> Experience the flexibility of a hybrid work model, balancing in-person collaboration and purposeful remote work. This role involves both local and out-of-state assignments based on client needs and project requirements.</p><p>Bring your leadership, technical acumen, and passion for innovation to a team where your impact will be recognized—apply today to take the next step in your career!</p>
  • 2026-10-14T15:23:45Z
Help Desk/Desktop Support Analyst
  • Waterville, ME
  • onsite
  • Temporary to Hire
  • 23.75 - 27.50 USD / Hourly
  • We are looking for a Help Desk/Desktop Support Analyst to support employees and maintain reliable day-to-day technology operations in Waterville, Maine. This contract position has the potential to become permanent and is ideal for someone who enjoys resolving technical issues, assisting end users, and contributing to device and software initiatives in a fast-paced environment. The role focuses on hands-on support across desktop systems, mobile devices, Microsoft 365 tools, and core endpoint services while delivering a strong customer experience.<br><br>Responsibilities:<br>• Provide frontline technical assistance for hardware, software, and user access issues across desktops, laptops, and mobile devices.<br>• Diagnose and resolve Windows-based support requests, ensuring timely updates and clear communication through the service desk ticketing process.<br>• Administer routine support tasks within Active Directory, including account access, password support, and user-related troubleshooting.<br>• Support Microsoft 365 applications and services by assisting users with functionality, connectivity, and productivity issues.<br>• Help manage endpoint devices through unified endpoint management tools, including configuration, updates, and compliance-related activities.<br>• Assist with software rollouts, patch implementation, and device replacement activities throughout the technology lifecycle.<br>• Prepare, deploy, and maintain end-user equipment to ensure staff have properly configured and functional systems.<br>• Contribute to IT projects and technical deployments by coordinating setup tasks, testing, and end-user readiness support.
  • 2026-11-06T14:08:48Z
Desktop Support Analyst
  • Madison, WI
  • onsite
  • Temporary to Hire
  • 38.00 - 44.00 USD / Hourly
  • We are looking for a Desktop Support Analyst to join a team in Madison, Wisconsin in a contract-to-permanent capacity. This position is ideal for a highly hands-on, detail-oriented individual who enjoys validating hardware and software performance, partnering with product and support stakeholders, and turning technical findings into clear recommendations. The role centers on evaluating connected devices and workstation technologies, with a strong emphasis on testing, troubleshooting, and documenting results in a fast-paced environment.<br><br>Responsibilities:<br>• Conduct extensive hands-on testing and validation of desktop hardware, peripherals, and integrated technology solutions to confirm performance, reliability, and compatibility.<br>• Partner closely with product and support teams to investigate technical issues, share findings, and help improve end-user device experiences.<br>• Assess a wide range of equipment, including Bluetooth and BTLE devices, mobile hardware, tablets, scanning tools, scales, indicators, and other connectivity-related technologies.<br>• Research emerging hardware options and compare vendor solutions to support informed recommendations for device selection and deployment.<br>• Install, configure, image, and troubleshoot Windows 10 workstations and related desktop equipment in accordance with operational needs.<br>• Validate hardware and software integrations involving RFID-enabled tools, embedded devices, and other digital hardware components.<br>• Create detailed documentation covering test procedures, outcomes, technical observations, and recommended next steps for stakeholders.<br>• Support investigation and resolution of hardware issues by analyzing device behavior, connectivity performance, and configuration settings across multiple platforms.<br>• Contribute technical insight on specialized equipment used in AgTech environments, including evaluation of device interoperability and field readiness.
  • 2026-10-27T16:18:45Z
Help Desk/Desktop Support Analyst
  • Wauwatosa, WI
  • onsite
  • Temporary / Contract
  • 29.45 - 34.10 USD / Hourly
  • We are looking for a Help Desk/Desktop Support Analyst to provide hands-on and remote technical support for employees in Wauwatosa, Wisconsin. This is a Contract position for a detail-oriented individual who can resolve Tier 2 issues across hardware, software, and workplace technology while delivering a strong customer service experience. The ideal candidate will help keep end-user systems operating effectively, contribute to IT initiatives, and support reliable day-to-day service delivery across the organization.<br><br>Responsibilities:<br>• Provide Tier 2 support for end users by diagnosing and resolving moderately complex issues involving desktops, laptops, operating systems, applications, and related IT equipment.<br>• Respond to service requests through established ticketing processes, prioritize incidents appropriately, and coordinate with other technical teams to drive timely resolution.<br>• Prepare, configure, and deploy user devices and support system setup activities to maintain consistent performance and minimize service interruptions.<br>• Monitor the health and functionality of end-user technology and take corrective action to restore stable operations when problems arise.<br>• Develop and update support guides, knowledge articles, and troubleshooting documentation to improve service continuity and assist future issue resolution.<br>• Participate in IT projects by organizing assigned support tasks, collaborating with stakeholders, and helping ensure successful implementation outcomes.<br>• Assist with technology purchasing activities when needed, including supporting requests for hardware, software, or related IT resources.<br>• Work across internal and external support partners to ensure smooth delivery of IT services in a large-scale business environment.
  • 2026-10-28T21:38:42Z
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