968 Results for Help Desk Jobs in Secondary

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Help Desk/Desktop Support Analyst

Minneapolis, MN
onsite
Temporary / Contract
25.65 - 27.50 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to provide dependable technical support for end users. This position focuses on resolving day-to-day hardware, software, and access issues while delivering a detail-oriented support experience. The ideal candidate will be comfortable working with Microsoft Windows environments, handling service desk requests, and troubleshooting desktop-related problems efficiently. Responsibilities:• Respond to incoming support requests and manage service desk tickets through resolution in a timely manner.• Diagnose and resolve desktop, laptop, and peripheral issues affecting end-user productivity.• Provide hands-on support for Microsoft Windows and Windows 10 systems, including routine issue resolution and user assistance.• Support account access tasks within Active Directory, such as password resets, account updates, and basic user administration.• Troubleshoot common software, hardware, and connectivity problems using a structured support approach.• Document incidents, solutions, and recurring issues clearly to improve service desk knowledge and support consistency.
2026-11-04T11:18:36Z

Part Time IT Support

Phoenix, AZ
onsite
Temporary / Contract
23.75 - 27.50 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to provide hands-on technical support for end users in Phoenix, Arizona. This is a Part Time (16 hours) Contract position focused on resolving day-to-day hardware, software, and access issues while delivering responsive service in a Windows-based environment. The ideal candidate is comfortable troubleshooting desktop problems, managing user accounts, and keeping support requests organized through a ticketing system. Responsibilities:• Provide front-line assistance for desktop, laptop, and general workstation issues affecting end users.• Diagnose and resolve problems related to Microsoft Windows environments, including Windows 10 systems.• Administer user access and account updates within Active Directory to support daily business operations.• Record, prioritize, and follow through on service desk requests to ensure timely issue resolution.• Perform basic troubleshooting for software, hardware, and connectivity concerns escalated by employees.• Set up, configure, and maintain end-user devices to support productivity and system reliability.
2026-10-27T22:28:44Z

IT Technician

Watchung, NJ
remote
Temporary / Contract
21.85 - 25.30 USD / Hourly
We are looking for an IT Technician to provide reliable front-line desktop support for end users in Watchung, New Jersey. This Long-term Contract opportunity is ideal for someone with hands-on Level 1 support experience who communicates clearly, resolves routine technical issues efficiently, and delivers strong in-person service. The role offers the chance to support daily IT operations while learning client-specific tools and processes through on-the-job training. Responsibilities: • Deliver first-line desktop and help desk support for hardware, software, and basic system issues affecting end users. • Respond to service requests and incidents by documenting, tracking, and updating tickets through resolution. • Troubleshoot Windows-based workstation problems, including login access, device setup, and common application errors. • Provide hands-on assistance to employees with workstation, peripheral, and connectivity-related concerns. • Support user account activities in Active Directory such as basic access updates and account-related assistance. • Escalate more complex technical problems when needed while maintaining clear communication with users and internal teams. • Assist with device deployment, workstation preparation, and general desktop maintenance as part of ongoing IT support operations.
2026-10-29T18:43:48Z

Help Desk/Desktop Support Analyst

Fishers, IN
onsite
Temporary / Contract
- USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to provide hands-on technical support for end users in Indiana. This short-term (60 days) contract position is ideal for someone with strong Microsoft Windows troubleshooting skills who can resolve day-to-day desktop, account, and ticket-based support issues efficiently. The role focuses on delivering responsive service, maintaining user access, and ensuring a reliable computing environment. Responsibilities:• Provide first-line and desktop support for hardware, software, and Windows-related issues reported by employees.• Diagnose technical problems, identify root causes, and complete timely resolutions for routine and moderately complex support requests.• Manage incoming service desk tickets, document troubleshooting steps, and keep issue records accurate and up to date.• Support user account administration tasks, including password resets, access changes, and directory updates within Active Directory.• Install, configure, and maintain Windows 10 systems, standard desktop applications, and peripheral devices.• Escalate unresolved incidents when needed and work with other technical teams to ensure issues are fully addressed.• Deliver attentive end-user assistance in person, by phone, or through remote support tools while maintaining a high level of customer service.
2026-10-15T12:23:43Z

Help Desk/Desktop Support Analyst

York, PA
onsite
Temporary to Hire
23.75 - 27.50 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to join a team in Pennsylvania in a contract-to-permanent capacity. This position focuses on delivering hands-on technical support for end-user devices, business applications, and workplace technology across an active operational environment. The ideal candidate is comfortable resolving desktop and laptop issues, supporting Microsoft tools and mobile devices, and providing responsive service to employees while maintaining accurate support records. Responsibilities: • Provide day-to-day technical support for desktops, laptops, printers, projectors, and other end-user hardware across the site. • Set up, update, and maintain workstation configurations so systems remain aligned with approved software versions and operational standards. • Record, manage, and close support incidents through ServiceNow while keeping detailed notes on troubleshooting steps and outcomes. • Assist employees with Microsoft 365 tools, including Outlook, Office applications, and OneDrive, as well as Android and Apple mobile devices. • Track equipment inventory and document device changes such as installations, relocations, and removals using established change management practices. • Guide users on effective use of workstations, software applications, and the local network environment through informal training and support. • Troubleshoot issues affecting shop floor machines and related systems, with role-specific training provided as needed. • Support additional business applications and software platforms as operational needs evolve. • Move throughout office and production areas regularly, including climbing stairs and walking the shop floor multiple times during the day to deliver on-site assistance.
2026-10-15T14:18:44Z

Help Desk/Desktop Support Analyst

Somerset, NJ
onsite
Temporary / Contract
17.10 - 19.80 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to support end users in Somerset, New Jersey within the health pharm/biotech industry. This Long-term Contract position is ideal for someone who enjoys resolving technical issues, delivering dependable customer support, and working across desktop, mobile, and software environments. The role focuses on maintaining day-to-day IT operations, assisting users with hardware and application needs, and ensuring a smooth support experience through clear communication and timely follow-up. Responsibilities: • Provide front-line technical assistance for desktop, laptop, and peripheral issues, resolving incidents efficiently while maintaining a high level of customer care. • Troubleshoot operating system, software, and basic hardware problems across Microsoft Windows environments to restore user productivity as quickly as possible. • Support installation, setup, removal, and configuration of computer equipment and business applications in accordance with company standards. • Assist users with service desk requests by documenting issues accurately, updating ticket status, and ensuring proper resolution or escalation. • Offer guidance for mobile device connectivity and Bluetooth-related issues, including support for Android and iOS platforms when needed. • Perform account-related support activities in environments that use Active Directory, including basic access and user assistance tasks. • Apply foundational networking knowledge to identify connectivity issues and coordinate with other IT teams when broader support is required. • Manage multiple support priorities in a fast-moving setting while communicating clearly with users and stakeholders throughout the resolution process.
2026-10-29T19:13:48Z

Desktop Support Analyst

Ripon, WI
onsite
Temporary / Contract
25.00 - 28.00 USD / Hourly
We are seeking a customer-focused IT Support Specialist for a critical 4-month contract opportunity providing coverage for an established IT team. This role supports employees in both office and manufacturing environments, delivering hands-on technical assistance and remote support to users across the United States.The ideal candidate has at least 2 years of experience in end-user support, troubleshooting hardware and software issues, and providing excellent customer service. This is a hands-on role for someone who enjoys working directly with employees, resolving technical issues, and keeping day-to-day operations running smoothly.Key Responsibilities<ul><li>Provide Level 1 and basic Level 2 technical support to remote and onsite employees.</li><li>Troubleshoot and resolve issues involving PCs, laptops, printers, Microsoft 365, software applications, and peripheral devices.</li><li>Deploy, configure, image, and replace computers and other end-user devices.</li><li>Provide deskside support in both office and manufacturing environments, including support for devices connected to manufacturing equipment.</li><li>Respond to approximately 10–20 support tickets per day, depending on volume.</li><li>Document incidents, resolutions, and troubleshooting steps in the ticketing system.</li><li>Prioritize incoming requests and escalate complex issues to the appropriate IT team member.</li><li>Deliver professional, responsive customer service to employees with varying levels of technical expertise.</li><li>Assist with device installations, software setup, hardware replacements, and general end-user technology needs.</li></ul>Work Environment<ul><li>Location: Onsite in Ripon, Wisconsin</li><li>Duration: 4-month contract</li><li>Support Mix: Approximately 80% remote support and 20% deskside support</li><li>Environment: Approximately 1,200 employees supported nationally, including roughly 800 in Ripon</li><li>Daily Volume: Typically 10–20 support tickets, depending on business needs</li></ul>This is an excellent opportunity for a hands-on IT support professional who enjoys variety, working directly with end users, and making an immediate impact by keeping employees productive and technology running smoothly.
2026-10-26T17:58:43Z

IT Support Specialist

Saint Louis, MO
onsite
Permanent / Full Time
50000.00 - 60000.00 USD / Yearly
We are seeking an IT Support Specialist to join a collaborative technology team supporting a professional office environment. This role is ideal for someone who enjoys helping users, troubleshooting technical issues, and expanding their knowledge across a variety of technologies. This role works closely with the IT Manager, and will provide day-to-day end-user support while gaining exposure to infrastructure, security, and systems administration projects. This position offers the opportunity to build technical skills beyond traditional help desk responsibilities. Responsibilities<ul><li>Respond to and resolve technical support requests through the IT ticketing system.</li><li>Provide support for desktops, laptops, mobile devices, printers, and office technology.</li><li>Configure, deploy, upgrade, and troubleshoot Windows-based systems.</li><li>Manage user accounts, permissions, and groups within Active Directory and Microsoft 365.</li><li>Support conference room technology and virtual meeting platforms.</li><li>Perform device setup, imaging, deployment, replacement, and repair.</li><li>Coordinate employee onboarding and offboarding activities, including equipment provisioning and recovery.</li><li>Support mobile devices, including setup, troubleshooting, and redeployment.</li><li>Maintain hardware inventory and IT asset records.</li><li>Coordinate device repairs, recycling activities, and equipment tracking.</li><li>Package and ship technology equipment as needed.</li><li>Document procedures and maintain accurate technical records.</li><li>Collaborate with internal teams to resolve issues and improve IT services.</li><li>Assist with infrastructure and technology projects as opportunities arise.</li></ul>
2026-11-04T22:23:38Z

L1 IT Technician

Upper Darby, PA
onsite
Temporary to Hire
- USD / Hourly
We are looking for a dependable L1 IT Technician to deliver first-line technical support for employees across the organization in Pennsylvania. This contract opportunity with potential for a permanent role is ideal for someone who enjoys solving everyday technology issues, supporting users with professionalism, and helping maintain smooth IT operations. In this role, you will handle a range of desktop, account, and access-related requests while contributing to a responsive and service-oriented support environment. Responsibilities: • Resolve day-to-day technical issues involving desktops, applications, peripherals, and network access, and route more complex problems to the appropriate support level when needed. • Administer user access across Active Directory, Microsoft 365, and other business systems, including setting up accounts, resetting credentials, updating group memberships, and managing assigned licenses. • Prepare equipment and system access for new employees and departing employees by configuring workstations, installing required software, imaging devices, and coordinating hardware deployment or return. • Record support activity thoroughly within the ticketing platform, ensuring incidents, system details, troubleshooting steps, and final resolutions are accurately documented. • Provide technical assistance to employees working remotely or in hybrid arrangements by using secure remote support tools to diagnose and resolve issues. • Guide users on basic technology usage, common troubleshooting steps, and recommended practices to improve their experience and reduce repeat issues. • Help strengthen internal IT documentation by updating knowledge articles and contributing to clear support procedures for recurring tasks and service requests.
2026-11-04T16:13:46Z

Desktop Support Technician

Delray Beach, FL
remote
Temporary / Contract
- USD / Hourly
We are seeking a technical, hands-on Desktop Support Technician to support end-user computing in a Windows-based enterprise environment. This role will focus on Windows support, workstation imaging, hardware/software troubleshooting, and Microsoft 365 administration/support. The ideal candidate has strong experience with device deployment, OS configuration, account support, and incident resolution in a corporate setting.Key Responsibilities:<ul><li>Provide Tier 1/Tier 2 desktop support for Windows desktops, laptops, docking stations, printers, and peripherals.</li><li>Troubleshoot and resolve issues related to Windows 10/11, system performance, application installs, drivers, VPN connectivity, and network access.</li><li>Build, image, configure, and deploy desktops and laptops using standard imaging and endpoint deployment tools.</li><li>Perform workstation provisioning, reimaging, refreshes, break/fix support, and decommissioning.</li><li>Support Microsoft 365 applications including Outlook, Teams, Word, Excel, OneDrive, and SharePoint.</li><li>Troubleshoot email client issues, mailbox access, Teams connectivity, and Office application performance problems.</li><li>Handle user account support including password resets, account unlocks, group membership, and basic Active Directory administration.</li><li>Install, configure, and support enterprise software, security tools, and endpoint agents.</li><li>Support patching, software updates, antivirus, and endpoint compliance activities.</li><li>Document technical issues, root cause, troubleshooting steps, and resolutions within the ticketing system.</li><li>Escalate complex issues to systems, network, or infrastructure teams as needed.</li><li>Assist with hardware inventory, asset management, lifecycle replacements, and IT onboarding/offboarding processes.</li></ul>
2026-11-04T20:18:44Z

Desktop Support Analyst

Winthrop, MN
onsite
Temporary to Hire
28.50 - 33.00 USD / Hourly
We are looking for a Desktop Support Analyst. This position supports both office and plant users by resolving technical issues, maintaining end-user devices, and helping keep daily operations running smoothly. The ideal candidate brings hands-on desktop support experience, a strong service mindset, and the ability to troubleshoot effectively in a fast-paced environment. Responsibilities:• Provide technical assistance for employees in corporate and manufacturing settings, addressing hardware, software, and device-related issues with minimal oversight.• Manage incoming incidents and service requests through the ticketing platform, ensuring accurate documentation, timely follow-up, and clear resolution updates.• Analyze repeated support problems, determine underlying causes, and recommend durable corrective actions to reduce future disruptions.• Set up, configure, deploy, and maintain desktops, laptops, and other endpoint equipment used across the business.• Deliver attentive support to users by communicating clearly, setting expectations, and resolving issues with a customer-focused approach.• Perform routine IT upkeep activities while adhering to established standards, security practices, and operational procedures.• Contribute to planning and tracking support-related expenses and assist with budget-oriented administrative tasks as needed.• Travel domestically on a limited basis, up to 10%, to provide technical support when business needs require onsite assistance.
2026-11-05T11:33:41Z

Desktop Support Analyst

Valencia, CA
onsite
Temporary to Hire
24.54 - 28.41 USD / Hourly
We are looking for a Desktop Support Analyst to provide onsite Tier I technical support for end users in Fort Collins, Colorado. This contract opportunity is well suited for an early-career IT specialist who enjoys hands-on hardware work, solving day-to-day technical issues, and delivering responsive customer service. The position will begin with a strong focus on device preparation, workstation deployment, and equipment configuration, with room to grow into broader desktop and end-user support functions within an aerospace environment. Responsibilities:• Prepare and deploy desktops, laptops, monitors, docking stations, and related equipment for employee use.• Troubleshoot routine issues involving Windows-based workstations, peripheral devices, software applications, and basic network connectivity.• Set up and support Microsoft Teams-enabled meeting room technology, including diagnosing common operational problems.• Receive, track, and update technical support requests through the organization's ticket management system.• Assist with onboarding technology setup, workstation rollouts, and scheduled hardware replacement efforts.• Perform imaging, configuration, and readiness checks to ensure systems meet user and business requirements before delivery.• Handle common desktop support tasks such as software installation, password assistance, and basic user account support.• Escalate unresolved or higher-impact incidents to advanced support teams while maintaining clear documentation and communication.
2026-10-19T19:28:42Z

IT Support

San Jose, CA
onsite
Temporary / Contract
27.71 - 32.00 USD / Hourly
We are looking for a detail-oriented IT Support specialist to deliver responsive technical assistance and maintain smooth day-to-day technology operations for employees in California. This Contract position is ideal for someone who enjoys solving end-user issues across devices, applications, and access management while contributing to a dependable support environment. The role will work closely with internal IT teams to handle device setup, user lifecycle support, security-related tasks, and operational improvements. Responsibilities: • Deliver hands-on support for end users experiencing issues with Windows and macOS computers, accessories, and common workplace technology. • Diagnose and resolve problems involving Microsoft 365 tools such as Outlook, Teams, OneDrive, and SharePoint to minimize disruption to daily work. • Administer user access by assisting with account setup, password support, and application permissions through Entra ID, Active Directory, and Okta. • Support endpoint management activities including device enrollment, configuration updates, software distribution, and compliance actions using Microsoft Intune. • Investigate and address technical issues related to hardware, installed applications, network connectivity, printers, and meeting room equipment. • Prepare, image, deploy, replace, and troubleshoot laptops and other assigned devices to support employee productivity. • Coordinate IT tasks tied to employee onboarding and offboarding, ensuring timely setup and recovery of systems and equipment. • Contribute to patching efforts, endpoint remediation, and other security-focused activities to help maintain a stable and secure environment. • Manage incoming service desk requests with accurate documentation, clear user communication, and timely escalation of advanced issues to specialized teams. • Assist with operational IT initiatives such as onboarding readiness, hardware refresh efforts, and other client services projects as needed.
2026-11-02T20:48:41Z

Desktop Support Technician

Jacksonville, FL
remote
Temporary to Hire
- USD / Hourly
Provide Tier 1-2-level support to end-users for desktop systems, troubleshooting hardware and software issues efficiently within SLA guidelines
2026-10-22T13:04:03Z

L2 Service Desk Analyst

Lombard, IL
onsite
Temporary / Contract
23.75 - 27.50 USD / Hourly
We are looking for a dependable L2 Service Desk Analyst to support employees with a wide range of day-to-day technology needs in Illinois. This long-term contract position is ideal for someone who enjoys solving technical problems, delivering responsive service, and working directly with users across the business. The role calls for a hands-on, detail-oriented support specialist who can manage issues independently while maintaining a customer-focused approach. Responsibilities: • Handle escalated end-user incidents and service requests, driving issues through resolution with clear follow-up and ownership. • Provide technical assistance for Windows environments, Microsoft 365 applications, user account access, identity tools such as Active Directory and Entra ID, and common network connectivity problems. • Prepare, configure, deploy, and troubleshoot laptops and related workplace devices to support new and existing employees. • Inspect returned equipment, diagnose problems, perform basic refurbishment, and help maintain organized hardware inventory records. • Deliver attentive onsite and remote support to staff members, including leadership and other key users. • Work within a ticket-based support model, documenting work accurately and prioritizing requests based on urgency and business impact. • Join a shared after-hours on-call schedule to assist with urgent technical issues outside standard business hours. • Contribute to device rollouts, upgrades, and other technical implementation efforts as needed.
2026-10-27T14:38:45Z

IT Help Desk Support Specialist

Century City, CA
remote
Temporary / Contract
25.00 - 35.00 USD / Hourly
Position Summary We are seeking a skilled and customer-focused Desktop Support Technician to provide advanced technical support for end users across the organization. This role serves as a primary escalation point for Tier I support issues and is responsible for troubleshooting hardware, software, network connectivity, and endpoint-related issues. The ideal candidate will possess strong technical expertise, excellent customer service skills, and the ability to work independently in a fast-paced environment. Key Responsibilities<ul><li>Provide Tier II support for desktops, laptops, mobile devices, printers, and related peripherals.</li><li>Diagnose and resolve complex hardware, software, operating system, and application issues.</li><li>Install, configure, maintain, and upgrade workstations, software, and equipment.</li><li>Support Microsoft 365 applications, including Outlook, Teams, OneDrive, and SharePoint.</li><li>Manage user accounts, permissions, and access within Active Directory and Azure Active Directory (Entra ID).</li><li>Assist with onboarding and offboarding activities, including equipment deployment and account provisioning.</li><li>Troubleshoot network connectivity issues, including VPN, Wi-Fi, and basic LAN/WAN problems.</li><li>Document incidents, resolutions, and procedures within the IT ticketing system.</li><li>Escalate issues to appropriate teams when necessary and track resolution through completion.</li><li>Maintain inventory of IT assets and assist with technology refresh initiatives.</li><li>Support conference room technology, audio/video equipment, and meeting room setups.</li><li>Participate in after-hours support, maintenance activities, and on-call rotations as required.</li><li>Follow company security policies and assist with endpoint compliance initiatives.</li></ul>
2026-10-26T17:58:43Z

Service Desk Specialist

Los Angeles, CA
onsite
Temporary / Contract
30.00 - 37.00 USD / Hourly
Robert Half is seeking a highly motivated and customer-focused Service Desk Specialist to provide advanced technical support in a fast-paced enterprise environment. This role will be responsible for supporting Microsoft 365, macOS and Windows environments, mobile devices, and enterprise applications while delivering exceptional service to end users, including executive-level personnel. Key Responsibilities<ul><li>Provide Tier 2 technical support to end users via phone, email, chat, and in-person interactions, resolving escalated service requests and incidents.</li><li>Deliver high-touch, white-glove IT support for executives and VIP users, ensuring timely issue resolution and exceptional customer service.</li><li>Troubleshoot hardware, software, operating system, and application issues across Windows and macOS environments.</li><li>Administer user accounts, permissions, and access requests within Microsoft 365, Active Directory, and various SaaS platforms.</li><li>Support and manage mobile devices, including device setup, configuration, troubleshooting, and MDM/JAMF administration.</li><li>Configure, deploy, and maintain laptops, desktops, and peripheral devices to support end-user productivity.</li><li>Utilize ServiceNow and other ITSM tools to document, track, and manage incidents, requests, and service delivery metrics.</li><li>Assist with endpoint management, security initiatives, access controls, and MFA-related support activities.</li></ul>
2026-11-07T01:04:52Z

IT Support Specialist

Utica, NY
onsite
Temporary / Contract
19.79 - 22.91 USD / Hourly
We are looking for an IT Support Specialist to deliver responsive technical assistance and outstanding customer service to students, faculty, and staff in Utica, New York. This Long-term Contract position supports a diverse computing environment that includes Windows and Mac systems, core productivity tools, account administration, and end-user issue resolution. The role also includes a meaningful audio/visual component, assisting with meeting technology, web conferencing, and event support while contributing to reliable day-to-day IT operations. Responsibilities: • Resolve support requests for hardware, software, account access, and general desktop issues while documenting troubleshooting steps and outcomes in the ticketing system. • Provide hands-on support for both Windows and Apple devices, including setup, diagnosis, repair coordination, and user assistance across a mixed-device environment. • Administer user access and related tasks in Active Directory, Microsoft 365, and Exchange to help maintain secure and efficient account management. • Assist with conferencing and AV needs by preparing rooms, launching meetings, supporting live events, and troubleshooting platforms such as Microsoft Teams, Zoom, and Webex. • Maintain accurate asset records by helping track equipment through purchasing, deployment, relocation, and retirement processes. • Support telecom and local network issue resolution, collaborating with specialized infrastructure teams when deeper technical escalation is required. • Create and update knowledge articles, standard procedures, and support documentation to improve consistency and self-service resources. • Participate in rotating escalation coverage and respond to urgent incidents, including occasional after-hours or off-site support when operational needs require it. • Follow information security standards in daily work, safeguard sensitive data, and report potential security concerns promptly. • Contribute to team meetings and cross-functional support efforts, including assisting service desk, network, or server teams as priorities shift.
2026-10-27T20:04:11Z

IT Support Technician

Gary, IN
onsite
Temporary to Hire
21.85 - 25.30 USD / Hourly
We are looking for an IT Support Technician to provide day-to-day technical support for a manufacturing facility in Indiana. This contract opportunity with potential for a permanent role is ideal for someone who enjoys being the go-to onsite IT resource, helping employees stay productive while keeping local systems and devices running smoothly. The role will work closely with plant personnel and leadership to resolve technical issues, support core business technology, and promote reliable IT operations in an industrial environment. Responsibilities: • Deliver frontline technical assistance for employees by diagnosing and resolving hardware, software, and access-related issues across the site. • Support desktop and laptop computers, printers, scanners, mobile devices, and other end-user equipment to maintain daily operations. • Manage and update service desk requests, ensuring issues are documented clearly and addressed in a timely manner. • Troubleshoot Windows 10 and Windows 11 environments, including user accounts, device performance, and standard application problems. • Provide support for Microsoft 365 tools and assist with routine administrative tasks tied to user productivity services. • Help maintain local infrastructure by identifying and addressing basic network connectivity issues involving TCP/IP, DNS, DHCP, and wireless access. • Keep hardware inventory records and technical documentation organized, accurate, and up to date. • Partner with site leadership and other IT contacts to support stable technology operations within the manufacturing plant.
2026-10-30T20:23:47Z

Technical Support Rep

Sarasota, FL
onsite
Temporary to Hire
- USD / Hourly
We are looking for a Product Support Specialist to join a water industry organization in Sarasota, Florida. This contract opportunity with permanent potential is ideal for someone who enjoys solving technical issues, guiding customers through product use, and working cross-functionally to deliver a strong service experience. In this onsite role, you will support customers after the sale, help resolve instrument-related concerns, and contribute to accurate reporting and continuous improvement efforts across the support function. Responsibilities:• Investigate and resolve customer issues involving instruments, including hardware, electronics, software behavior, data output, and chemistry-related performance questions.• Lead post-implementation and post-sale training sessions to help customers use products effectively and confidently.• Guide users to the appropriate manuals, reference materials, and support resources so they can quickly find needed information.• Record service requests, warranty matters, product feedback, and quality-related concerns in internal systems with clear and complete details.• Prepare quotations for repairs and follow-up service work while coordinating return authorizations and tracking products sent in for service.• Maintain detailed case documentation that captures the reported issue, troubleshooting process, and final resolution for each interaction.• Work with quality and internal partner teams to escalate non-conformance concerns, monitor progress, and communicate updates back to customers.• Analyze recurring support trends, warranty activity, and ticket volume data, then prepare reports and dashboards for management review.• Create and refine customer-facing documentation and internal records, including product registrations, activity logs, and data cleanup efforts to improve accuracy.• Share customer insights with sales, engineering, product management, and other stakeholders to support product enhancements and process improvements.
2026-10-28T13:28:44Z

IT Support

Pasadena, CA
onsite
Temporary / Contract
32.00 - 40.00 USD / Hourly
Our client is seeking an IT Support Analyst to provide Tier 1 and Tier 2 support in a Microsoft-focused environment. This role is responsible for troubleshooting technical issues, supporting end users, managing accounts and devices, and ensuring a positive customer experience. Day-to-Day Responsibilities<ul><li>Resolve 10-15 support tickets per day</li><li>Provide Tier 1 and Tier 2 desktop support</li><li>Troubleshoot hardware, software, and access issues</li><li>Provision and deploy laptops, workstations, and mobile devices</li><li>Manage user onboarding and offboarding</li><li>Administer Microsoft 365 accounts and licenses</li><li>Support Active Directory user management and permissions</li><li>Assist with Identity & Access Management (IAM) and MFA support</li><li>Provide SharePoint access and basic troubleshooting</li><li>Escalate complex issues and collaborate with IT team members</li></ul>
2026-10-24T00:44:06Z

IT Technician

Dallas, TX
onsite
Temporary / Contract
34.00 - 39.00 USD / Hourly
We are looking for an IT Technician to provide dependable desktop support and Microsoft 365 administration for a team based in Dallas, Texas. This Long-term Contract position focuses on delivering responsive end-user assistance, maintaining secure and reliable technology operations, and keeping systems, devices, and documentation well organized. The role is ideal for a hands-on IT specialist who can balance daily support needs with asset management, account administration, and collaboration with external service providers. POSITION: IT TECHNICIANLOCATION: DALLAS, TXDURATION: 3 MONTH CONTRACT, WITH POSSIBILITY TO CONVERTRATE: $35-$38 (DEPENDING ON EXPERIENCE) RESPONSIBILITIES<ul><li>Provide onsite and remote technical support for hardware, software, and end-user issues.</li><li>Troubleshoot desktops, laptops, printers, scanners, mobile devices, and conference room technology.</li><li>Configure, deploy, maintain, and retire workstations and laptops.</li><li>Support employee onboarding/offboarding, account provisioning, and equipment management.</li><li>Administer Microsoft 365, Exchange Online, Entra ID, Azure, Intune, user accounts, licenses, and mailboxes.</li><li>Manage VPN access, mobile devices, and endpoint security tools.</li><li>Apply patches, monitor backups, and support business continuity processes.</li><li>Coordinate with the MSP and technology vendors on support requests, escalations, and maintenance activities.</li><li>Assist with security monitoring, MFA, access reviews, phishing awareness, and incident response.</li><li>Maintain IT documentation, asset inventories, and operational procedures.</li></ul>
2026-10-29T15:53:47Z

Senior IT Support Specialist

Mount Vernon, NY
onsite
Temporary to Hire
31.66 - 36.66 USD / Hourly
We are looking for a Senior IT Support Specialist to provide hands-on technical support for end users and office technology in New York. This contract opportunity with permanent potential is ideal for someone who enjoys resolving complex support issues, maintaining reliable workstation performance, and assisting with a wide range of hardware, software, and connectivity needs. The role will support daily operations across desktops, mobile devices, collaboration tools, and core business applications while contributing to broader IT improvement efforts. Responsibilities: • Oversee incoming support requests, prioritize open incidents, and drive issues through to completion within expected service levels. • Set up, maintain, and troubleshoot desktops, laptops, monitors, mobile devices, and other end-user equipment to ensure dependable day-to-day performance. • Provide assistance with collaboration platforms, communication tools, and workplace technology used across the organization. • Diagnose and resolve problems affecting essential business applications and internal technology systems. • Contribute to device rollouts, workstation deployments, hardware refreshes, and other IT-led implementation projects. • Maintain accurate records for technology assets, equipment assignments, and support documentation. • Investigate network and connectivity problems involving local infrastructure, wireless access, and related hardware components. • Support the installation, replacement, and upgrade of network equipment and assist with cabling or physical connectivity tasks as needed. • Work with outside technology vendors to coordinate issue resolution, infrastructure support, and hardware-related project activity.
2026-10-12T20:08:44Z

IT Support Analyst- Bilingual - Spanish

Pleasanton, CA
onsite
Temporary to Hire
35.00 - 38.00 USD / Hourly
We are looking for a IT Support Analyst to support employees with day-to-day technical issues in California. This IT Support Analyst contract opportunity has the potential to become permanent and is ideal for someone who enjoys combining hands-on desktop support with responsive service desk assistance across both remote and onsite environments. In this IT Support Analyst role, you will help maintain end-user systems, resolve incidents efficiently, and provide guidance on workplace technology and security best practices. This IT Support Analyst is on onsite role out of Pleasanton. Responsibilities:• Deliver first- and second-level technical support for end users, resolving incidents through desk-side assistance as well as remote troubleshooting.• Set up, deploy, maintain, and repair desktops, laptops, and related equipment for office and workstation use.• Administer and support Windows 10 devices and provide limited assistance for iOS-based hardware.• Troubleshoot hardware issues, software errors, and connectivity problems to restore user productivity quickly.• Support core business applications and collaboration platforms, including Microsoft 365, Teams, Zoom, Outlook, Word, Excel, and PowerPoint.• Install, configure, and maintain endpoint protection and backup tools across desktop and laptop environments.• Assist with Active Directory tasks such as account setup, password resets, and basic user access support while helping monitor and triage incoming tickets.• Configure new user devices and peripherals, including computers, printers, and remote access tools such as Citrix and related solutions.• Track and update inventory records for IT assets as equipment is received, assigned, relocated, or replaced within the office.• Provide end-user instruction on software usage, security awareness, and effective computing practices while following organizational safety and security standards.
2026-11-04T15:53:45Z

Desktop Support Analyst

Louisville, KY
onsite
Temporary to Hire
22.00 - 26.00 USD / Hourly
We are looking for a Desktop Support Analyst to deliver hands-on technical assistance at a manufacturing site in Louisville, Kentucky. This contract opportunity with potential for a permanent role is ideal for someone who enjoys solving day-to-day technology issues, supporting employees in person, and serving as a trusted IT presence for both office and plant operations. The role works closely with a broader technology team while taking ownership of onsite support for local users and equipment. Responsibilities: • Deliver in-person technical support for end users across office and production settings, resolving a wide range of desktop and device-related issues. • Diagnose and address problems involving Windows workstations, business applications, printers, accessories, and routine connectivity concerns. • Set up, image, configure, and deploy desktops and laptops for new team members and current employees, including device refresh and replacement activities. • Administer basic Active Directory tasks such as account updates, password assistance, and security group maintenance. • Support manufacturing print devices, including Zebra label printers and multifunction equipment, with troubleshooting and connectivity checks. • Assist with Microsoft 365 and local workstation configuration, including application installs, domain enrollment, and controlled access setup. • Record incidents and service requests in the ticketing platform, maintain accurate support notes, and route advanced issues to specialized IT teams. • Provide limited support for macOS devices and legacy platforms, including user access issues tied to older business systems. • Coordinate with external vendors and travel occasionally to other locations for training, service coverage, or equipment support.
2026-10-29T19:24:08Z

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