Add your latest resume to match with open positions.
391 results for File Clerk in Secondary
- Fishers, IN
- onsite
- Temporary / Contract
- 17.10 - 19.80 USD / Hourly
- We are looking for a detail-oriented Receptionist to provide front desk support for an Employee Appreciation Event. This is a contract position suited to someone who can create a welcoming environment, assist guests efficiently, and keep reception activities organized throughout the event. The ideal candidate is dependable, experienced, and comfortable handling visitor interactions while supporting event flow.<br><br>Responsibilities:<br>• Welcome attendees, staff, and vendors with a courteous and welcoming presence at the reception area.<br>• Manage guest check-in activities and provide clear directions or event-related information as needed.<br>• Answer basic questions promptly and escalate issues to the appropriate event contact when necessary.<br>• Maintain an orderly front desk space to support a smooth and positive arrival experience.<br>• Coordinate with event staff to help manage visitor traffic and ensure reception coverage during scheduled hours.<br>• Use basic Microsoft Excel skills to assist with attendance tracking, lists, or other simple event-related records.
- 2026-11-13T15:23:46Z
- Colorado Springs, CO
- onsite
- Temporary / Contract
- 21.00 - 23.00 USD / Hourly
- <p>We are looking for a Front Desk Coordinator to support daily office operations. This Contract opportunity is ideal for someone who enjoys creating a welcoming workplace while providing dependable assistance to employees and visitors. The person in this role will help keep the office organized, stocked, and running efficiently through strong customer service, administrative support, and attention to detail.</p><p><br></p><p>Responsibilities:</p><p>• Welcome guests and team members and serve as the first point of contact for the office.</p><p>• Manage front desk activities by answering incoming calls, directing inquiries, and assisting with routine office communications.</p><p>• Oversee the condition of shared spaces such as meeting rooms, common areas, and break areas to promote an orderly work environment.</p><p>• Track, order, and restock office, kitchen, and workplace supplies to ensure day-to-day needs are consistently met.</p><p>• Coordinate incoming deliveries, sort and distribute mail, and help maintain smooth flow of office materials and resources.</p><p>• Provide administrative assistance for general office tasks, employee requests, and operational needs with minimal supervision.</p><p>• Anticipate workplace needs, resolve routine issues proactively, and contribute to an efficient and positive office experience.</p><p>• Support special assignments and additional administrative projects as business needs arise.</p>
- 2026-11-02T21:23:39Z
- New York, NY
- onsite
- Temporary / Contract
- 19.00 - 22.00 USD / Hourly
- We are looking for an experienced and dependable Receptionist to support daily front-desk operations for a Financial Services organization in New York, New York. This Long-term Contract opportunity is well suited for someone who is comfortable managing a busy phone system, greeting visitors courteously, and creating a welcoming office environment. The ideal candidate brings at least 2 years of relevant experience and can handle incoming communications with accuracy, courtesy, and efficiency.<br><br>Responsibilities:<br>• Welcome guests and team members at the front desk, ensuring a detail-oriented and positive first impression for the office.<br>• Manage a multi-line phone system by answering, screening, and directing incoming calls to the appropriate contacts in a timely manner.<br>• Handle high volumes of inbound calls with clear communication and strong attention to detail.<br>• Provide day-to-day receptionist support, including monitoring the reception area and maintaining an organized front office presence.<br>• Relay messages accurately and promptly to internal staff while following established communication procedures.<br>• Support part-time front-desk coverage needs by maintaining consistent service levels during assigned hours.
- 2026-10-30T20:08:46Z
- Delray Beach, FL
- remote
- Temporary / Contract
- 19.00 - 20.00 USD / Hourly
- We are seeking a detail oriented and customer-focused Bilingual Customer Service Representative to join our team. The ideal candidate will be fluent in both English and Spanish and have experience handling a high volume of inbound and outbound calls while delivering exceptional customer service. This role requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment. <br> Key Responsibilities Manage a high volume of inbound and outbound customer calls daily. Assist customers in both English and Spanish with inquiries, requests, and issue resolution. Provide accurate information regarding products, services, accounts, and company policies. Document all customer interactions and updates in the company database. Respond to customer emails and follow-up communications in a timely manner. Resolve customer concerns professionally while maintaining a positive customer experience. Work closely with other departments to address customer needs and ensure timely resolution. Maintain compliance with company procedures and service standards. Meet established productivity, quality, and customer satisfaction goals.
- 2026-11-04T18:43:44Z
- Charlotte, NC
- onsite
- Temporary / Contract
- 17.00 - 19.00 USD / Hourly
- We are looking for a customer-focused Customer Service Representative to support a retail organization in Charlotte, North Carolina. This is a Contract position offering permanent weekday hours, where you will help resolve complex customer concerns across eCommerce and store-related channels while working closely with internal teams. The ideal candidate brings strong judgment, clear communication, and a genuine commitment to improving each step of the customer experience.<br><br>Responsibilities:<br>• Serve as the point of contact for escalated customer matters, guiding issues through to timely and effective resolution.<br>• Record case details, actions taken, and final outcomes accurately in customer service and case management platforms.<br>• Work closely with departments such as store operations, fulfillment, merchandising, marketing, credit, and customer care to address customer needs.<br>• Review recurring complaints, service patterns, and customer feedback to uncover opportunities for operational improvement.<br>• Track service performance and identify developing issues that could affect satisfaction across online and in-store experiences.<br>• Contribute to quality discussions, call evaluations, and coaching feedback efforts designed to strengthen service delivery.<br>• Apply approved resolution options and customer recovery measures in alignment with company standards.<br>• Maintain daily productivity while meeting service expectations, response targets, and customer satisfaction goals.<br>• Support additional customer experience initiatives and special assignments as business needs evolve.
- 2026-11-11T17:28:45Z
- Fond Du Lac, WI
- onsite
- Temporary / Contract
- 20.00 - 21.00 USD / Hourly
- <p>Are you passionate about helping others and delivering exceptional customer service? We are seeking a <strong>Customer Service Representative</strong> to join a respected non-profit organization in Fond du Lac, Wisconsin. This contract-to-permanent opportunity is ideal for someone who thrives in a fast-paced environment, enjoys interacting with people, and takes pride in providing accurate, solution-focused support.</p><p>In this role, you'll be the first point of contact for customers, managing inbound inquiries, processing orders, and ensuring every interaction leaves a positive impression. If you're organized, detail-oriented, and enjoy making a difference through outstanding service, we'd love to hear from you.</p><p><br></p><p><strong>Why Join Us?</strong></p><ul><li>Opportunity to transition into a permanent position</li><li>Meaningful work supporting a mission-driven organization</li><li>Collaborative and supportive team environment</li><li><strong>$1,000+ Quarterly Performance Bonus</strong> available to all contractors and employees</li></ul><p><strong>Key Responsibilities</strong></p><ul><li>Deliver exceptional customer service by handling a high volume of inbound calls empathy and efficiency.</li><li>Assist customers by answering questions, resolving routine concerns, and providing guidance on products, services, and available resources.</li><li>Accurately enter orders and customer information into internal systems while maintaining a high level of attention to detail.</li><li>Document customer interactions thoroughly to ensure complete and up-to-date records.</li><li>Conduct outbound calls as needed to follow up on requests, verify information, or provide status updates.</li><li>Manage multiple priorities in a fast-paced call center environment while consistently meeting service and productivity goals.</li><li>Escalate complex issues to the appropriate team members to ensure timely and effective resolution.</li><li>Contribute to a positive customer experience by building rapport and demonstrating a commitment to helping others.</li></ul><p>This is an excellent opportunity for someone looking to grow their customer service career while making an impact within a community-focused organization.</p><p><br></p>
- 2026-10-23T13:24:06Z
- East Syracuse, NY
- onsite
- Temporary to Hire
- 21.00 - 23.00 USD / Hourly
- We are looking for a Customer Service Representative to join a service-focused team in East Syracuse, New York. This contract opportunity with potential for a permanent role is ideal for someone who enjoys helping customers, managing multiple requests throughout the day, and building strong working relationships across internal teams and external partners. In this role, you will support order activity, respond to product and availability questions, and help ensure customers receive timely, accurate updates. The position offers hands-on training and ongoing development within a collaborative environment that values accountability, quality, and continuous improvement.<br><br>Responsibilities:<br>• Handle incoming customer interactions by phone, in person, and through online order channels, providing pricing, product availability, and order support.<br>• Serve as a key point of coordination between customers, manufacturing partners, and local sales teams to keep requests moving efficiently.<br>• Prepare quotes, process orders, and communicate updates using customer relationship and order management tools.<br>• Develop working knowledge of product lines and related resources so you can address customer questions with accuracy and confidence.<br>• Monitor stock status across factory and local office locations to help meet delivery expectations and recommend practical solutions when items are limited.<br>• Maintain prompt follow-up with customers, ensuring responses or status updates are provided within established service timelines.<br>• Support value-added offerings such as delivery options, assembly-related services, and required product documentation or certificates.<br>• Use internal systems and service platforms to track requests, document customer information, and contribute to quality and process improvement efforts.<br>• Participate in cross-training and team support activities to provide coverage where needed and strengthen overall service performance.
- 2026-10-16T14:43:42Z
- Menasha, WI
- onsite
- Temporary / Contract
- 20.00 - 21.00 USD / Hourly
- <p>Are you passionate about helping others and delivering exceptional customer service? We are seeking a <strong>Customer Service Representative</strong> to join a respected non-profit organization in Menasha, Wisconsin. This contract-to-permanent opportunity is ideal for someone who thrives in a fast-paced environment, enjoys interacting with people, and takes pride in providing accurate, solution-focused support.</p><p>In this role, you'll be the first point of contact for customers, managing inbound inquiries, processing orders, and ensuring every interaction leaves a positive impression. If you're organized, detail-oriented, and enjoy making a difference through outstanding service, we'd love to hear from you.</p><p><br></p><p><strong>Why Join Us?</strong></p><ul><li>Opportunity to transition into a permanent position</li><li>Meaningful work supporting a mission-driven organization</li><li>Collaborative and supportive team environment</li><li><strong>$1,000+ Quarterly Performance Bonus</strong> available to all contractors and employees</li></ul><p><strong>Key Responsibilities</strong></p><ul><li>Deliver exceptional customer service by handling a high volume of inbound calls empathy and efficiency.</li><li>Assist customers by answering questions, resolving routine concerns, and providing guidance on products, services, and available resources.</li><li>Accurately enter orders and customer information into internal systems while maintaining a high level of attention to detail.</li><li>Document customer interactions thoroughly to ensure complete and up-to-date records.</li><li>Conduct outbound calls as needed to follow up on requests, verify information, or provide status updates.</li><li>Manage multiple priorities in a fast-paced call center environment while consistently meeting service and productivity goals.</li><li>Escalate complex issues to the appropriate team members to ensure timely and effective resolution.</li><li>Contribute to a positive customer experience by building rapport and demonstrating a commitment to helping others.</li></ul><p>This is an excellent opportunity for someone looking to grow their customer service career while making an impact within a community-focused organization.</p><p><br></p>
- 2026-10-14T22:58:44Z
- Miami, FL
- onsite
- Temporary to Hire
- - USD / Hourly
- We are looking for a detail-oriented Receptionist to support front desk operations for an international banking environment. This contract position will serve as the first point of contact for visitors and callers, helping create a welcoming experience while keeping daily office communication organized. The role is well suited to someone who is comfortable managing a busy phone system, handling inbound inquiries efficiently, and maintaining a dependable on-site presence in a fast-paced setting.<br><br>Responsibilities:<br>• Welcome visitors, clients, and staff at the front desk and provide courteous assistance upon arrival.<br>• Manage a multi-line phone system by answering, screening, and directing incoming calls to the appropriate contacts.<br>• Respond to general inquiries in a timely and courteous manner, either in person or over the phone.<br>• Maintain the reception area so it remains organized, presentable, and ready to receive guests throughout the day.<br>• Coordinate basic front office activities such as message taking, call routing, and visitor notifications.<br>• Support daily administrative tasks that help ensure smooth front desk coverage during scheduled part-time hours.<br>• Keep accurate records related to visitor traffic, phone messages, and routine reception activities.<br>• Assist with operational updates or front desk process changes when needed as part of ongoing office support.
- 2026-11-14T02:04:22Z
- Irving, TX
- onsite
- Temporary / Contract
- 20.00 - 23.00 USD / Hourly
- We are looking for a Senior Client Services Specialist to join our team in a Contract role. This 12-week opportunity is ideal for a client-focused specialist who can manage commercial portfolio support, strengthen exhibitor and stakeholder relationships, and help deliver high-quality event experiences. The position combines day-to-day service coordination with process improvement, cross-functional collaboration, and occasional travel to support on-site event operations.<br><br>Responsibilities:<br>• Act as the main point of contact for assigned commercial accounts, delivering responsive support and building strong client relationships throughout the event lifecycle.<br>• Create and carry out outreach efforts that keep clients informed, address questions early, and encourage greater participation and satisfaction.<br>• Gather input from exhibitors and internal partners, review service workflows, and recommend practical changes that improve the overall customer experience.<br>• Work closely with cross-functional teams to coordinate service delivery, resolve issues efficiently, and maintain smooth operational execution.<br>• Travel to event sites as needed to oversee service areas, support floor operations, and help ensure a well-organized experience for clients and attendees.<br>• Partner with contractors and external vendors to align service expectations, support event execution, and maintain productive working relationships.<br>• Contribute to the preparation and review of exhibitor service materials, ensuring information is clear, accurate, and aligned with event policies and safety requirements.<br>• Assist with financial and account-related activities such as billing coordination, reconciliations, and other support tied to client service operations when needed.
- 2026-10-19T13:13:44Z
- Irving, TX
- onsite
- Temporary / Contract
- 19.00 - 24.00 USD / Hourly
- <p>We are looking for a Client Services Specialist to support event-related client interactions and deliver a high standard of service for attendees, exhibitors, and internal teams. This is a Contract position with an initial 12-week assignment and potential for longer-term opportunity. The person in this role will help ensure event information is accurate, customer questions are resolved efficiently, and service processes are continuously improved to create a strong overall experience.</p><p><br></p><p>Responsibilities:</p><p>• Manage incoming questions from attendees, exhibitors, and staff, providing timely follow-up and taking ownership of each issue through resolution.</p><p>• Review event websites and online information regularly to confirm content accuracy, usability, and consistency for both internal and external users.</p><p>• Investigate service-related concerns, identify root causes, and apply practical solutions that improve customer outcomes.</p><p>• Work closely with internal departments and external partners to recommend and implement enhancements to service delivery and communication methods.</p><p>• Process and update registrations across various event systems with a high level of accuracy and attention to detail.</p><p>• Track exhibitor timelines, requests, and key communications to keep event stakeholders informed and organized.</p><p>• Coordinate with operations partners to prepare pricing materials and support the development of event-related pricing structures.</p><p>• Create and maintain exhibitor service documentation, including vendor details, operational guidelines, and booth compliance information.</p><p>• Attend conferences, trade shows, vendor meetings, or client locations as needed to support event execution and client service needs.</p>
- 2026-10-19T15:23:44Z
- Albuquerque, NM
- onsite
- Temporary / Contract
- 20.90 - 22.00 USD / Hourly
- We are looking for a Front Desk Coordinator to support daily front office activities and create a welcoming experience for visitors and staff in Albuquerque, New Mexico. This Contract position is ideal for someone who enjoys balancing customer-facing responsibilities with workplace coordination and administrative support. The role will help keep the reception area organized, ensure smooth day-to-day desk operations, and assist with meeting and event logistics.<br><br>Responsibilities:<br>• Welcome guests, employees, and vendors in a courteous and detail-oriented manner and serve as the first point of contact at the front desk.<br>• Oversee daily reception activities, including answering inquiries, directing visitors, and maintaining an orderly check-in experience.<br>• Coordinate facility-related service requests and communicate with building support teams to help resolve workplace needs.<br>• Keep common areas, reception spaces, and shared rooms neat, organized, and ready for daily use.<br>• Arrange meeting spaces by preparing rooms, confirming schedules, and supporting onsite event coordination as needed.<br>• Manage front desk administrative tasks such as handling incoming communications, tracking visitors, and supporting general office operations.
- 2026-10-20T15:24:10Z
- Sturgeon Bay, WI
- onsite
- Temporary / Contract
- 20.00 - 21.00 USD / Hourly
- <p>Are you passionate about helping others and delivering exceptional customer service? We are seeking a <strong>Customer Service Representative</strong> to join a respected non-profit organization in Sturgeon Bay, Wisconsin. This contract-to-permanent opportunity is ideal for someone who thrives in a fast-paced environment, enjoys interacting with people, and takes pride in providing accurate, solution-focused support. In this role, you'll be the first point of contact for customers, managing inbound inquiries, processing orders, and ensuring every interaction leaves a positive impression. If you're organized, detail-oriented, and enjoy making a difference through outstanding service, we'd love to hear from you.</p><p><br></p><p><strong>Why Join Us?</strong></p><ul><li>Opportunity to transition into a permanent position</li><li>Meaningful work supporting a mission-driven organization</li><li>Collaborative and supportive team environment</li><li><strong>$1,000+ Quarterly Performance Bonus</strong> available to all contractors and employees</li></ul><p><strong>Key Responsibilities</strong></p><ul><li>Deliver exceptional customer service by handling a high volume of inbound calls empathy and efficiency.</li><li>Assist customers by answering questions, resolving routine concerns, and providing guidance on products, services, and available resources.</li><li>Accurately enter orders and customer information into internal systems while maintaining a high level of attention to detail.</li><li>Document customer interactions thoroughly to ensure complete and up-to-date records.</li><li>Conduct outbound calls as needed to follow up on requests, verify information, or provide status updates.</li><li>Manage multiple priorities in a fast-paced call center environment while consistently meeting service and productivity goals.</li><li>Escalate complex issues to the appropriate team members to ensure timely and effective resolution.</li></ul><p><br></p>
- 2026-10-23T13:24:06Z
- Middletown, NY
- onsite
- Temporary / Contract
- 18.00 - 18.33 USD / Hourly
- We are looking for a Customer Service Representative to join a healthcare-focused team in Middletown, New York on a Contract to permanent basis. This position supports members and partners by handling inquiries with professionalism, empathy, and strong follow-through. The role is ideal for someone who can stay organized in a fast-paced service environment while delivering clear communication and dependable issue resolution. Training is conducted onsite, and the ongoing schedule is provided in advance with shifts that may include weekends. <br> Responsibilities: • Handle inbound inquiries by asking thoughtful questions, listening carefully, and identifying the core issue behind each request. • Review available information, conduct initial research, and assess the nature and urgency of each customer concern. • Work with teams across the organization to obtain answers, coordinate next steps, and route complex matters to the appropriate contacts when needed. • Place outbound calls to members, providers, brokers, pharmacies, or other parties to gather details and help bring issues to resolution. • Strive to resolve concerns during the first interaction whenever possible while maintaining accuracy and service quality. • Record each interaction thoroughly, including the concern raised, research completed, actions taken, and final outcome. • Guide conversations with confidence and professionalism, using de-escalation techniques and empathy to support callers through sensitive situations. • Provide timely updates to customers throughout the resolution process so they remain informed about status and next steps. • Maintain attention to customer interactions while navigating systems, alerts, and multiple sources of information during the workday.
- 2026-10-29T19:24:08Z
- Irving, TX
- onsite
- Temporary / Contract
- 24.00 - 28.00 USD / Hourly
- <p>We are looking for a Client Services Specialist to support event participants, exhibitors, and internal teams by delivering responsive, high-quality service throughout the event lifecycle. This is a Contract position based in Irving, Texas offering an initial 12-week assignment with potential for longer-term opportunity. The person in this role will help ensure registration, exhibitor services, and event communications run smoothly while contributing ideas that strengthen the overall customer experience.</p><p><br></p><p>Responsibilities:</p><p>• Serve as a primary point of contact for attendees, exhibitors, and staff, providing timely follow-up and driving issues through to completion.</p><p>• Review event-related web pages and online resources to confirm content is accurate, functional, and easy for users to navigate.</p><p>• Resolve customer concerns by assessing problems carefully, identifying practical solutions, and communicating next steps clearly.</p><p>• Work closely with internal departments and external partners to improve service delivery and introduce more effective support processes.</p><p>• Manage registration activity across multiple platforms, entering and updating information with strong attention to accuracy.</p><p>• Track exhibitor timelines, requests, and communications to keep key stakeholders informed and aligned.</p><p>• Coordinate with operations partners to prepare pricing materials and support the development of competitive service offerings.</p><p>• Create and maintain exhibitor service documentation for assigned events, including vendor details, service information, and booth participation guidelines.</p><p>• Attend conferences, trade shows, vendor meetings, or client locations as needed to support event execution.</p><p>• Take on additional assignments that support team objectives and evolving business needs.</p>
- 2026-10-19T15:23:44Z
- Brookville, OH
- onsite
- Temporary / Contract
- 19.00 - 22.00 USD / Hourly
- <p>We are looking for a Customer Service Representative to support a manufacturing operation in Brookville, Ohio on a Contract basis. This role will serve as a key point of coordination for customer-related activity, helping manage order information, production timing, and communication across internal teams. The ideal candidate brings strong customer service skills, works comfortably with data and systems, and can keep priorities organized in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate production-related scheduling activities to help keep customer orders on track and aligned with operational timelines.</p><p>• Enter and maintain order and scheduling information accurately within company systems, including ERP tools as needed.</p><p>• Partner closely with purchasing to confirm required materials and components are available to support planned production.</p><p>• Handle inbound and outbound communication with professionalism, providing timely updates and responding to customer or internal inquiries.</p><p>• Review order details for accuracy and follow up on missing or incomplete information to reduce delays.</p><p>• Support daily administrative and customer service tasks using tools such as Excel, Outlook, and related business software.</p><p><br></p><p>For immediate consideration, call 937.224.8326.</p>
- 2026-11-06T21:53:45Z
- South San Francisco, CA
- onsite
- Temporary / Contract
- 24.00 - 25.00 USD / Hourly
- <p>We are looking for an experienced and service-focused Front Desk Coordinator to support daily workplace operations in South San Francisco California! This Long-term Contract position is ideal for someone who enjoys creating a welcoming office environment, managing visitor interactions with care, and keeping shared spaces organized and ready for use. The role combines front desk coverage, office coordination, and responsive support for employees, guests, and onsite activities in a fast-paced setting.</p><p><br></p><p><br></p><p><u>Responsibilities:</u></p><p><br></p><p>• Welcome guests, oversee check-in procedures, and promptly connect visitors with their internal hosts.</p><p>• Monitor upcoming arrivals and maintain visitor scheduling details so the front office is prepared throughout the day.</p><p>• Work closely with executive support staff and internal departments to deliver a smooth and well-organized onsite experience.</p><p>• Answer reception-related questions, manage incoming calls, and provide day-to-day assistance for employees and visitors.</p><p>• Inspect lobbies, meeting rooms, kitchens, and other shared areas to ensure they remain clean, stocked, and presentable.</p><p>• Track supply levels for office, pantry, and onboarding materials, and communicate replenishment needs to the workplace team.</p><p>• Perform opening and closing walkthroughs to confirm facilities are orderly, functional, and ready for daily operations.</p><p>• Coordinate workplace requests, document issues, and escalate matters that require broader vendor or facilities support.</p><p>• Assist with room setup, signage, catering coordination, and event breakdown for meetings, executive visits, and special onsite activities.</p>
- 2026-11-14T00:18:46Z
- Sacramento, CA
- onsite
- Temporary / Contract
- 22.00 - 25.00 USD / Hourly
- <p>BILINGUAL SPANISH SPEAKING CUSTOMER SERVICE REPRESENTATIVE</p><p><br></p><p><br></p><p>We are looking for a bilingual Customer Service Representative to support customers in Sacramento, California. This Long-term Contract position is ideal for someone who communicates clearly in both Spanish and English, enjoys resolving service concerns, and can manage a high volume of inquiries with professionalism. The person in this role will help deliver a positive customer experience by responding thoughtfully, coordinating with internal teams, and maintaining accuracy in every interaction.</p><p><br></p><p>Responsibilities:</p><p>• Handle inbound customer inquiries in both Spanish and English, using attentive listening and thoughtful follow-up questions to fully understand each concern.</p><p>• Route requests to the appropriate team members when needed and coordinate with internal departments to help resolve service-related issues efficiently.</p><p>• Address customer complaints with professionalism, working toward timely and effective solutions that support a positive service experience.</p><p>• Build and maintain knowledge of company services, transactions, and procedures to provide accurate information and dependable support.</p><p>• Communicate workflow concerns, service disruptions, or recurring customer issues to Customer Care leadership in a timely manner.</p><p>• Complete all assigned work in alignment with company policies, training guidance, supervisory expectations, and applicable regulations.</p><p>• Provide support to other departments when service needs require cross-functional assistance.</p><p>• Document customer interactions clearly and accurately to help ensure continuity, compliance, and quality service.</p>
- 2026-11-11T22:28:44Z
- Gurnee, IL
- remote
- Temporary / Contract
- 22.00 - 24.00 USD / Hourly
- <p>We are looking for a Remote Call Center Specialist to join a Contract position supporting national referral intake operations. In this role, you will coordinate referral activity from initial intake through resolution, helping maintain smooth communication between partner organizations, franchise locations, and internal teams. The ideal candidate brings strong organization, sound judgment, and a customer-focused approach to a fast-moving environment where accuracy and responsiveness are essential.</p><p><br></p><p>Responsibilities:</p><p>• Receive and review incoming referral details, ensuring information is complete, accurate, and ready for processing.</p><p>• Coordinate referral workflows from intake to final resolution while maintaining timely updates across all involved parties.</p><p>• Serve as a key point of communication for national partners, franchise locations, and internal stakeholders to support efficient case handling.</p><p>• Monitor requirements and documentation to help maintain compliance with established processes and service expectations.</p><p>• Support day-to-day execution of centralized intake operations, including coordination with offshore support staff for consistent workflow coverage.</p><p>• Identify discrepancies, resolve routine issues independently, and escalate complex concerns when broader support is needed.</p><p>• Prioritize multiple active requests in a deadline-driven setting while maintaining high service quality and attention to detail.</p><p>• Use Microsoft Office tools and customer service systems to track activity, document updates, and report information accurately.</p>
- 2026-11-03T23:28:43Z
- Middletown, NY
- remote
- Temporary / Contract
- 17.00 - 19.00 USD / Hourly
- We are looking for a Customer Service Representative to join a healthcare-focused team in Middletown, New York on a Contract basis. This position supports members and partners by handling inquiries with professionalism, empathy, and strong follow-through. The role is ideal for someone who can stay organized in a fast-paced service environment while delivering clear communication and dependable issue resolution. Training is conducted onsite, and the ongoing schedule is provided in advance with shifts that may include weekends.<br><br>Responsibilities:<br>• Handle inbound inquiries by asking thoughtful questions, listening carefully, and identifying the core issue behind each request.<br>• Review available information, conduct initial research, and assess the nature and urgency of each customer concern.<br>• Work with teams across the organization to obtain answers, coordinate next steps, and route complex matters to the appropriate contacts when needed.<br>• Place outbound calls to members, providers, brokers, pharmacies, or other parties to gather details and help bring issues to resolution.<br>• Strive to resolve concerns during the first interaction whenever possible while maintaining accuracy and service quality.<br>• Record each interaction thoroughly, including the concern raised, research completed, actions taken, and final outcome.<br>• Guide conversations with confidence and professionalism, using de-escalation techniques and empathy to support callers through sensitive situations.<br>• Provide timely updates to customers throughout the resolution process so they remain informed about status and next steps.<br>• Maintain attention to customer interactions while navigating systems, alerts, and multiple sources of information during the workday.
- 2026-10-19T16:58:46Z
- Washington, DC
- onsite
- Temporary / Contract
- 25.00 - 30.00 USD / Hourly
- <p>We are looking for an experienced Receptionist to support daily front-of-house operations in Washington, District of Columbia. This Contract position is ideal for someone who enjoys creating a welcoming environment, coordinating meeting logistics, and delivering attentive service to guests, clients, and employees. The role requires strong communication skills, sound judgment, and the ability to manage multiple requests while maintaining a detail-oriented and hospitality-focused presence. Apply today! By sending an updated resume to Fana Belcher at [fana.belcher][at]roberthalf[dot][com].</p><p><br></p><p>Responsibilities:</p><p>• Welcome visitors warmly and create a high-quality arrival experience from check-in through departure.</p><p>• Guide guests to assigned meeting spaces, notify hosts promptly, and help ensure appointments begin smoothly.</p><p>• Answer and route incoming calls effectively, providing accurate information and handling inquiries efficiently.</p><p>• Coordinate meeting room reservations through designated scheduling tools, documenting audiovisual, layout, and catering needs with precision.</p><p>• Oversee the reception inbox and respond to messages promptly to support timely service and communication.</p><p>• Arrange transportation, visitor access, and office accommodations for employees, clients, and visiting professionals as needed.</p><p>• Support conference room readiness by assisting with beverage and food setup and coordinating outside catering vendors when required.</p><p>• Build working knowledge of the office, surrounding area, and nearby services in order to provide helpful recommendations and guest assistance.</p><p>• Partner with internal teams to maintain seamless service, consistent communication, and a collaborative guest-focused approach.</p><p>• Provide occasional evening support for hosted meetings or client events when business needs require it.</p>
- 2026-10-19T16:24:06Z
- Las Vegas, NV
- remote
- Temporary / Contract
- 20.00 - 21.00 USD / Hourly
- We are looking for a Customer Service Representative to support patient-facing service initiatives in Las Vegas, Nevada. This Contract position focuses on creating a welcoming clinic experience, helping patients navigate services, and reinforcing a high standard of care through clear communication and professionalism. The person in this role will work closely with patient experience leadership and clinic teams to share insights, support training efforts, and contribute to service improvement across the site.<br><br>Responsibilities:<br>• Deliver day-to-day support for patient experience programs by assisting leadership with service education and communication efforts across clinic teams.<br>• Welcome patients in clinic settings, answer general questions, and help guide individuals to the appropriate departments, waiting areas, or service locations.<br>• Act as a visible resource for patients and staff by promoting courteous interactions and reinforcing service expectations throughout the facility.<br>• Monitor and share information from clinic and provider scorecards, helping leaders understand progress toward patient experience goals and key performance measures.<br>• Partner with staff across departments to encourage strong patient and employee engagement and to help maintain a positive care environment.<br>• Identify service concerns during patient interactions and escalate issues appropriately to support timely resolution and improve satisfaction outcomes.<br>• Take part in team huddles and routine meetings to communicate updates, align on priorities, and support daily operational needs.<br>• Assist with presentations, training activities, and special assignments requested by patient experience leadership or other designated department partners.
- 2026-10-28T14:33:43Z
- Palo Alto, CA
- onsite
- Temporary / Contract
- 25.00 - 30.00 USD / Hourly
- We are looking for a Customer Navigator to provide high-touch, non-clinical support for patients and guests receiving care in Palo Alto, California. This Contract position serves as a key point of contact before, during, and after visits, helping individuals move through the healthcare experience with clarity, confidence, and professionalism. The ideal candidate brings strong customer service skills, clear communication, and the ability to coordinate details while maintaining a patient-centered approach in a fast-paced medical environment.<br><br>Responsibilities:<br>• Guide patients and guests through the healthcare experience by serving as a primary non-clinical resource for questions, logistics, and general support surrounding their visits.<br>• Coordinate appointments and related care arrangements for referred individuals across inpatient and outpatient settings, helping ensure timely access to services.<br>• Share transportation and campus navigation information, including available shuttle options and directions to hospital and clinic locations.<br>• Address patient and guest concerns with professionalism, escalating issues to the appropriate departments and documenting summaries when needed.<br>• Deliver courteous, service-focused communication with patients, families, and staff while supporting a welcoming and respectful care environment.<br>• Follow established hospital policies, safety expectations, quality standards, and regulatory requirements in all daily interactions and tasks.<br>• Protect confidential information and handle sensitive situations with discretion, professionalism, and sound judgment.<br>• Participate in ongoing education and training to stay current on service expectations, compliance requirements, and patient support practices.
- 2026-10-20T13:28:46Z
- Lewes, DE
- onsite
- Temporary to Hire
- 19.00 - 19.00 USD / Hourly
- <p>We are looking for a <strong>Customer Service Representative</strong> to support patient access operations in Lewes, Delaware. This contract opportunity with permanent potential is ideal for someone who enjoys helping patients, managing important registration details, and delivering attentive service in a fast-paced healthcare setting. The person in this role will handle patient account preparation, verify key information, and communicate clearly with patients and provider offices to help ensure a smooth care experience.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Prepare patient accounts in advance of scheduled visits by gathering and updating demographic, coverage, and related registration details.</p><p>• Respond to inbound and outbound calls to obtain missing information, explain next steps, and provide clear guidance to patients before appointments.</p><p>• Review physician orders for completeness, process documentation accurately, and support medical necessity and compliance-related checks.</p><p>• Create and maintain accurate patient records, including assigning medical record numbers and confirming account data is entered correctly.</p><p>• Collect insurance information, verify financial responsibility, and discuss point-of-service payments, prior balances, and available payment arrangements.</p><p>• Provide patients with instructions related to their upcoming services so they understand registration and visit requirements.</p><p>• Use designated electronic medical record platforms and supporting tools to document activity, access account information, and complete workflows efficiently.</p><p>• Deliver courteous, service-focused support that contributes to a positive patient experience and strong customer satisfaction results.</p>
- 2026-10-27T13:13:44Z
- Charlotte, NC
- onsite
- Temporary to Hire
- 19.00 - 20.00 USD / Hourly
- We are looking for a Customer Service Representative to support a busy wholesale distribution operation in North Carolina. This contract opportunity with permanent potential is ideal for someone who enjoys helping customers, managing order details accurately, and providing responsive service over the phone. The person in this role will serve as a key point of contact for inbound and outbound customer communication while helping maintain a smooth ordering experience.<br><br>Responsibilities:<br>• Respond to incoming customer calls with professionalism, resolve routine inquiries, and provide timely support.<br>• Place outbound calls as needed to follow up on orders, clarify account details, and communicate updates.<br>• Enter customer orders into company systems with strong attention to accuracy and completeness.<br>• Assist customers with product, pricing, and order-related questions to ensure a positive service experience.<br>• Track requests and interactions carefully so customer issues are documented and addressed efficiently.<br>• Work closely with internal teams to coordinate order processing and help prevent service disruptions.<br>• Support operational updates or system-related changes by communicating clearly with customers when needed.
- 2026-11-13T16:34:05Z