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1662 results for Customer Experience Specialist in Secondary
- Superior, WI
- onsite
- Temporary / Contract
- 20.00 - 21.00 USD / Hourly
- <p>Are you passionate about helping others and delivering exceptional customer service? We are seeking a <strong>Customer Service Representative</strong> to join a respected non-profit organization in Superior, Wisconsin. This contract-to-permanent opportunity is ideal for someone who thrives in a fast-paced environment, enjoys interacting with people, and takes pride in providing accurate, solution-focused support.</p><p>In this role, you'll be the first point of contact for customers, managing inbound inquiries, processing orders, and ensuring every interaction leaves a positive impression. If you're organized, detail-oriented, and enjoy making a difference through outstanding service, we'd love to hear from you.</p><p><br></p><p><strong>Why Join Us?</strong></p><ul><li>Opportunity to transition into a permanent position</li><li>Meaningful work supporting a mission-driven organization</li><li>Collaborative and supportive team environment</li><li><strong>$1,000+ Quarterly Performance Bonus</strong> available to all contractors and employees</li></ul><p><strong>Key Responsibilities</strong></p><ul><li>Deliver exceptional customer service by handling a high volume of inbound calls empathy and efficiency.</li><li>Assist customers by answering questions, resolving routine concerns, and providing guidance on products, services, and available resources.</li><li>Accurately enter orders and customer information into internal systems while maintaining a high level of attention to detail.</li><li>Document customer interactions thoroughly to ensure complete and up-to-date records.</li><li>Conduct outbound calls as needed to follow up on requests, verify information, or provide status updates.</li><li>Manage multiple priorities in a fast-paced call center environment while consistently meeting service and productivity goals.</li><li>Escalate complex issues to the appropriate team members to ensure timely and effective resolution.</li></ul><p><br></p>
- 2026-10-23T13:24:06Z
- Boothwyn, PA
- onsite
- Temporary / Contract
- 28.50 - 33.00 USD / Hourly
- We are looking for a Contract L2 IT Support Specialist to deliver advanced technical support for employees in Pennsylvania, while helping keep day-to-day technology operations stable and efficient. This role serves as a key escalation point for complex end-user issues and contributes to the administration of systems, devices, and core business applications across multiple locations. The position also works closely with internal teams and external service partners to support infrastructure improvements, site growth, and broader IT initiatives.<br><br>Responsibilities:<br>• Resolve escalated support requests involving desktops, laptops, printers, mobile devices, and related hardware that require Tier II technical expertise.<br>• Diagnose and correct issues affecting Windows environments, endpoint performance, application functionality, network access, and user connectivity.<br>• Provide both onsite and remote assistance to employees across corporate and branch locations, ensuring timely and attentive service.<br>• Administer user accounts, access rights, security groups, and identity-related tasks within Active Directory and Microsoft Entra ID.<br>• Support endpoint management, device security controls, and Windows-based infrastructure in coordination with internal standards and operational needs.<br>• Assist with Azure administration and hybrid cloud support activities, including troubleshooting access and environment-related issues.<br>• Investigate network-related problems involving TCP/IP, wireless connections, remote access, and overall branch connectivity.<br>• Support enterprise applications and other operational platforms by handling incidents, upgrades, testing, and vendor coordination.<br>• Manage imaging, deployment, replacement, repair, and tracking of IT hardware while maintaining accurate asset inventory and documentation.<br>• Contribute to office expansions, branch integrations, infrastructure enhancements, and technology standardization efforts, including recommendations for improved tools and solutions.
- 2026-11-06T18:33:43Z
- Baltimore, MD
- onsite
- Temporary to Hire
- 22.00 - 27.00 USD / Hourly
- We are looking for a Program Integrity Specialist to support compliance and case review activities for a housing association. This contract-to-permanent opportunity is well suited for a detail-oriented administrative specialist who can interpret housing program rules, manage sensitive documentation, and communicate clearly with applicants, participants, and internal teams. The person in this role will help protect program integrity by coordinating hearings, reviewing evidence, and ensuring actions are handled fairly, accurately, and in line with established policy.<br><br>Responsibilities:<br>• Review potential program non-compliance issues, document findings, and partner with inspection, customer service, and case management teams to determine appropriate next steps.<br>• Apply housing program regulations, administrative policies, and due process standards when preparing denial, termination, and other case-related notices.<br>• Coordinate appeal-related activities by arranging informal hearings and review meetings, gathering supporting documentation, and confirming witness participation.<br>• Lead or support hearing proceedings by organizing case materials, presenting program findings, examining records, and assisting with written determinations when needed.<br>• Monitor and report on appeals, denials, terminations, referrals, and compliance patterns while maintaining accurate case notes in electronic files and tracking tools.<br>• Assemble complete case packages for management, legal review, or external referral, including responses connected to subpoenas and public information requests.<br>• Make independent, policy-based decisions that affect participant eligibility and provide guidance to leadership on compliance-related matters.<br>• Perform advanced administrative and analytical work tied to regulatory compliance, eligibility review, and program enforcement activities.<br>• Act as a knowledgeable resource for teammates by sharing procedural guidance and supporting onboarding or ongoing team development.<br>• Carry out additional administrative and program support duties as needed to meet operational goals.
- 2026-11-13T22:14:05Z
- San Diego, CA
- remote
- Temporary / Contract
- 22.00 - 25.00 USD / Hourly
- <p>Position Overview</p><p>Our client, an established insurance organization, is seeking a detail-oriented and customer-focused Sales Support Coordinator to provide administrative and operational support to the sales team. This individual will play an important role in supporting day-to-day sales activities, coordinating client communications, maintaining accurate records, and helping ensure a seamless experience for prospective and existing clients.</p><p>The ideal candidate is organized, proactive, and comfortable working in a fast-paced, deadline-driven environment. This role requires strong communication skills, attention to detail, and the ability to manage multiple priorities while providing exceptional support to sales professionals and clients.</p><p>Key Responsibilities</p><ul><li>Provide day-to-day administrative support to insurance agents, account executives, and the sales team.</li><li>Assist with preparing proposals, quotes, presentations, and other client-facing sales materials.</li><li>Coordinate the collection of client information and documentation needed for insurance applications and policy processing.</li><li>Enter, update, and maintain accurate client, prospect, and policy information within internal databases and CRM systems.</li><li>Follow up with clients, insurance carriers, and internal departments regarding outstanding documentation, quotes, renewals, and policy updates.</li><li>Assist with processing new business applications, policy changes, endorsements, and renewals.</li><li>Track sales activity, maintain pipeline reports, and assist with preparing sales performance reports.</li><li>Coordinate client meetings, appointments, and follow-up communications.</li><li>Respond to incoming client inquiries and route requests to the appropriate sales or account management team members.</li><li>Support the sales team with prospecting activities, lead tracking, and maintaining organized client records.</li><li>Assist with preparing renewal documentation and monitoring upcoming policy expiration dates.</li><li>Ensure all client documentation is organized, accurate, and maintained in accordance with company procedures.</li><li>Provide general administrative and operational support to the sales department as needed.</li></ul><p><br></p>
- 2026-11-07T00:23:43Z
- Austintown Nt, OH
- onsite
- Temporary to Hire
- 19.00 - 22.00 USD / Hourly
- We are looking for a customer-focused, detail-oriented individual to support service coordination and work order activity for a busy construction and contractor environment in Ohio. This contract-to-permanent position is ideal for someone who thrives in a fast-moving setting, communicates clearly with vendors and internal teams, and can keep multiple service requests organized at once. This role will help drive work orders from initial intake through completion while ensuring timely updates, accurate documentation, and a high standard of client support.<br><br>Responsibilities:<br>• Manage service requests across multiple platforms by entering updates, reviewing details, and maintaining accurate records throughout the life of each order.<br>• Coordinate work orders from creation through closeout, ensuring progress is monitored, timelines are met, and outstanding items are followed through to resolution.<br>• Assign service calls to subcontractors based on established procedures, service expectations, and required response times.<br>• Schedule and oversee vendor visits, repair activity, inspections, and client-specific projects across multiple sites, confirming completion and documenting outcomes.<br>• Support field technicians by confirming dispatch details, obtaining estimated arrival times, assisting with site access, and processing approved adjustments when needed.<br>• Monitor open orders closely, follow up on quotes, parts availability, and technician status, and escalate urgent issues quickly to the appropriate contacts.<br>• Gather and review vendor billing support documents to help ensure required information is complete and aligned with client expectations.<br>• Communicate with internal departments and redirect calls when appropriate to maintain smooth coordination and efficient issue resolution.<br>• Produce and reference reports or database information requested by leadership and contribute ideas that improve workflow efficiency and service quality.
- 2026-11-13T15:28:46Z
- Blue Ash, OH
- onsite
- Temporary / Contract
- 19.00 - 20.00 USD / Hourly
- We are looking for a Patient Access Specialist to support a healthcare team in Ohio. This Long-term Contract position plays an important role in creating a smooth experience for patients by preparing registration and coverage details ahead of scheduled care. The ideal candidate brings strong service skills, a high level of accuracy, and the ability to work effectively with patients, clinical teams, and insurance representatives.<br><br>Responsibilities:<br>• Prepare patient accounts in advance of visits by completing registration steps before scheduled services take place.<br>• Review and maintain demographic, insurance, and financial details to ensure patient records remain current and accurate.<br>• Secure required prior authorizations, pre-certifications, and related approvals from insurance carriers.<br>• Conduct coverage and eligibility checks to confirm financial clearance requirements are satisfied before appointments.<br>• Arrange patient appointments and enter scheduling information correctly into the appropriate management system.<br>• Explain registration needs, benefit-related information, and missing documentation requirements to patients in a clear and thorough manner.<br>• Partner with providers, office staff, and payers to address issues that could delay treatment or access to services.<br>• Protect confidential information and maintain complete records in alignment with healthcare privacy and organizational standards.<br>• Provide responsive and empathetic support to patients by answering questions and helping resolve concerns efficiently.
- 2026-10-14T21:28:43Z
- Boise, ID
- remote
- Temporary / Contract
- 18.00 - 22.00 USD / Hourly
- <p>Do you possess excellent communication abilities and strong data entry skills? Robert Half is seeking personable Customer Service Representatives to assist our client’s ongoing needs in the area. The Customer Service Representative will receive and process incoming calls from customers in an accurate, efficient, and timely manner and maintain solid customer relationships by handling questions and concerns with speed. The Customer Service Representative will communicate with other departments within the company, respond to internal questions and issues, and review and process documents. This position also may require research skills to troubleshoot customer problems and will act as support for other teams within the company. </p><p> </p>
- 2026-11-14T00:53:52Z
- Atlanta, GA
- remote
- Temporary to Hire
- 35.00 - 40.00 USD / Hourly
- <p><strong>Overview</strong></p><p>We are seeking an experienced, customer-focused IT Support Specialist to support attorneys, legal assistants, and business professionals in a fast-paced law firm environment. This role is responsible for resolving hardware, software, Microsoft 365, and legal technology issues while delivering exceptional customer service and supporting the adoption of new technologies.</p><p>The ideal candidate will have strong experience with <strong>Microsoft 365, iManage Cloud, Litera products, Windows endpoint support, and legal technology platforms</strong>. Prior law firm experience is required.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Provide remote and onsite technical support to attorneys, legal assistants, and business professionals.</li><li>Troubleshoot hardware, software, endpoint devices, plugins, peripherals, networking, VPN, Wi-Fi, and connectivity issues.</li><li>Manage incidents and service requests through the ticketing system, escalating when appropriate.</li><li>Support Microsoft 365 applications, identity services, collaboration tools, Microsoft Copilot, MFA, device enrollment, user access, and account administration.</li><li>Perform basic Azure AD/Active Directory administration, including password resets and user account support.</li><li>Configure, deploy, maintain, and troubleshoot Windows laptops and desktops.</li><li>Support legal technology platforms including <strong>iManage Cloud, Litera products, BigHand, Docket Enterprise, DocuSign, Adobe Acrobat Pro, and Harvey AI</strong>.</li><li>Assist attorneys and staff with document management, document creation, workflow tools, and software integrations.</li><li>Coordinate with software vendors to troubleshoot and resolve application issues.</li><li>Create and maintain technical documentation, knowledge base articles, ticket notes, and support procedures.</li><li>Participate in technology rollouts, office upgrades, and continuous process improvement initiatives.</li></ul>
- 2026-11-06T15:23:43Z
- San Diego, CA
- onsite
- Temporary / Contract
- 28.00 - 30.00 USD / Hourly
- <p>Our client is seeking a detail-oriented and customer-focused Service Coordinator to support daily operations and ensure timely coordination of service requests, scheduling, and communication between clients, vendors, and internal teams. This role is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and can manage multiple priorities while delivering excellent service. The ideal candidate is organized, proactive, and able to maintain strong communication across all parties to help drive operational efficiency and customer satisfaction.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Coordinate and schedule service appointments, work orders, and technician assignments</li><li>Serve as a primary point of contact for clients, tenants, vendors, or internal teams regarding service-related requests</li><li>Monitor service timelines and follow up to ensure timely completion of work</li><li>Maintain accurate records of service calls, work orders, invoices, and related documentation</li><li>Communicate updates, delays, and resolutions clearly and professionally</li><li>Assist with billing support, data entry, and reporting as needed</li><li>Help prioritize urgent requests and escalate issues when appropriate</li><li>Support process improvements to enhance service delivery and office efficiency</li></ul><p><br></p>
- 2026-11-04T17:38:40Z
- Dallas, TX
- remote
- Temporary / Contract
- 19.00 - 25.00 USD / Hourly
- <p>We are seeking reliable, professional, and customer-focused Receptionists available for temporary assignments with our clients. These opportunities can range from same-day coverage and one-week assignments to several weeks or months, depending on client needs.</p><p>This role is ideal for individuals who enjoy meeting new people, adapting quickly to different office environments, and providing exceptional front desk support.</p><p>Key Responsibilities</p><ul><li>Greet and assist visitors, clients, and vendors in a professional manner.</li><li>Answer and route incoming phone calls using multi-line phone systems.</li><li>Manage incoming and outgoing mail, deliveries, and packages.</li><li>Maintain a clean and organized reception area.</li><li>Provide administrative support including data entry, filing, scanning, and document preparation.</li><li>Schedule appointments, conference rooms, and meetings as needed.</li><li>Assist with office projects and general office support duties.</li><li>Handle confidential information with professionalism and discretion.</li></ul><p>Schedule</p><ul><li>Monday-Friday opportunities</li><li>Part-time and full-time assignments available</li><li>Same-day, next-day, and short-term placement opportunities</li><li>Flexible scheduling options based on availability</li></ul><p>Why Consider Temporary Work?</p><ul><li>Gain exposure to a variety of industries and office environments.</li><li>Build your professional network and administrative experience.</li><li>Earn income while exploring long-term career opportunities.</li><li>Many assignments can lead to contract-to-hire opportunities.</li></ul><p><br></p>
- 2026-11-11T16:07:42Z
- Oak Brook, IL
- onsite
- Permanent / Full Time
- 60000.00 - 65000.00 USD / Yearly
- <p><strong>Collections Specialist - B2B</strong></p><p><strong>Great culture and work / life balance</strong></p><p><strong>Company in growth mode </strong></p><p><strong>Base salary plus OT </strong></p><p><strong>This is a soft collections role seeking individuals who are aware of the importance of customers and value that relationship with the client </strong></p><p><br></p><p>We are looking for a Collections Specialist to join our team in Oak Brook, Illinois. This position focuses on managing commercial accounts receivable, partnering with internal teams and customers to resolve payment delays, and ensuring timely follow-up on outstanding balances. The ideal candidate brings strong customer service skills, sound judgment, and the ability to balance collection efforts with effective issue resolution in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Review aging reports each day, prioritize delinquent accounts, and take timely action to reduce outstanding receivables while maintaining accurate account notes.</p><p>• Build productive relationships with customers across an assigned accounts receivable portfolio to encourage prompt payment and support ongoing account health.</p><p>• Investigate overdue balances by reconciling account activity and coordinating with customers, sales partners, and internal stakeholders to resolve discrepancies.</p><p>• Address disputed charges, unapplied cash, and other account issues to clear open items and improve payment flow.</p><p>• Partner with internal departments and external contacts to remove obstacles affecting collections and keep workflows aligned with service expectations.</p><p>• Evaluate customer situations and provide recommendations regarding payment arrangements, credit holds, third-party collection placement, or bad debt treatment when appropriate.</p><p>• Review credit hold status and support order release decisions in accordance with company policies and established guidelines.</p><p>• Organize account data, communicate findings clearly, and contribute to special projects or additional collections-related assignments as needed.</p><p><br></p><p>Benefits include insurance, 401K, vacation, holiday pay and more</p>
- 2026-11-09T14:43:43Z
- Wilmington, NC
- onsite
- Temporary / Contract
- 21.85 - 23.00 USD / Hourly
- We are looking for a Customer Service Representative to join an import/export operation in Wilmington, North Carolina. This Long-term Contract position is ideal for someone with a strong service mindset and accurate data entry skills who is interested in developing expertise within logistics. The role offers the opportunity to support daily customer interactions, maintain organized records, and contribute to efficient shipment coordination in a fast-paced office environment.<br><br>Responsibilities:<br>• Respond to customer questions and provide timely support related to orders, shipment activity, and service requests.<br>• Enter and update shipment, customer, and order information accurately in company systems and records.<br>• Prepare, organize, and review documentation to help ensure smooth import/export and logistics operations.<br>• Coordinate with internal teams to track requests, resolve issues, and maintain clear communication throughout the service process.<br>• Use Microsoft Office applications and standard office equipment to manage correspondence, reports, and daily administrative tasks.<br>• Monitor details carefully to reduce errors and keep customer and operational information current and complete.<br>• Learn logistics procedures and workflows through training and apply that knowledge to day-to-day customer service activities.
- 2026-10-28T13:04:09Z
- Las Vegas, NV
- onsite
- Temporary / Contract
- 25.00 - 35.00 USD / Hourly
- <p>We are looking for a Banking Operations Specialist to join a high-service banking team in Nevada. This position is suited for a detail-oriented banking specialist who can balance client-facing support with operational execution while maintaining accuracy, responsiveness, and strong service standards. The role works closely with relationship-focused and operational leaders to keep daily banking activity running efficiently and to deliver a seamless experience for internal and external partners.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate day-to-day banking support activities across client service, operational, and servicing functions to help maintain smooth workflow and timely resolution of requests.</p><p>• Execute and support money movement activities, including wire-related tasks, transaction handling, and associated banking service requests with close attention to accuracy and policy adherence.</p><p>• Provide operational assistance to relationship-based teams and leadership by organizing requests, following through on service needs, and helping manage competing priorities.</p><p>• Collaborate with Relationship Managers, Business Development Officers, Market Executives, and operations personnel to ensure banking needs are addressed promptly and effectively.</p><p>• Deliver a high-touch service experience by responding quickly, communicating clearly, and assisting with issues that require discretion, urgency, and strong follow-up.</p><p>• Help identify and resolve day-to-day operational bottlenecks, escalating concerns when needed to support a small team with significant service demand.</p><p>• Assist with treasury-related support and general account servicing activities to strengthen overall banking operations and client satisfaction.</p><p>• Contribute to branch and transaction-related functions such as deposit support, cash handling, check-related activity, and routine banking assistance when applicable.</p>
- 2026-10-15T23:58:42Z
- Sturgeon Bay, WI
- onsite
- Temporary / Contract
- 20.00 - 21.00 USD / Hourly
- <p>Are you passionate about helping others and delivering exceptional customer service? We are seeking a <strong>Customer Service Representative</strong> to join a respected non-profit organization in Sturgeon Bay, Wisconsin. This contract-to-permanent opportunity is ideal for someone who thrives in a fast-paced environment, enjoys interacting with people, and takes pride in providing accurate, solution-focused support. In this role, you'll be the first point of contact for customers, managing inbound inquiries, processing orders, and ensuring every interaction leaves a positive impression. If you're organized, detail-oriented, and enjoy making a difference through outstanding service, we'd love to hear from you.</p><p><br></p><p><strong>Why Join Us?</strong></p><ul><li>Opportunity to transition into a permanent position</li><li>Meaningful work supporting a mission-driven organization</li><li>Collaborative and supportive team environment</li><li><strong>$1,000+ Quarterly Performance Bonus</strong> available to all contractors and employees</li></ul><p><strong>Key Responsibilities</strong></p><ul><li>Deliver exceptional customer service by handling a high volume of inbound calls empathy and efficiency.</li><li>Assist customers by answering questions, resolving routine concerns, and providing guidance on products, services, and available resources.</li><li>Accurately enter orders and customer information into internal systems while maintaining a high level of attention to detail.</li><li>Document customer interactions thoroughly to ensure complete and up-to-date records.</li><li>Conduct outbound calls as needed to follow up on requests, verify information, or provide status updates.</li><li>Manage multiple priorities in a fast-paced call center environment while consistently meeting service and productivity goals.</li><li>Escalate complex issues to the appropriate team members to ensure timely and effective resolution.</li></ul><p><br></p>
- 2026-10-23T13:24:06Z
- Atlanta, GA
- remote
- Temporary / Contract
- - USD / Hourly
- <p>We are seeking an execution-focused Lifecycle Marketing Specialist to join our team for a 9-month contract engagement. In this role, you will act as an embedded extension of the Lifecycle Marketing team, focusing on building automated nurture programs, scaling our communications infrastructure, and improving execution velocity across our marketing technology stack.</p>
- 2026-11-04T16:23:43Z
- Middle River, MD
- remote
- Temporary / Contract
- 18.00 - 23.00 USD / Hourly
- <p>We are looking for a service-focused Call Center Representative to support customers from our Maryland location within the Energy/Natural Resources industry. This role is ideal for someone who thrives in a fast-paced environment, communicates clearly, and enjoys helping customers resolve questions efficiently. In this role, you will manage a steady flow of inbound calls, research account details across multiple systems, and create positive experiences through accurate and empathetic support.</p><p><br></p><p>Responsibilities:</p><ul><li>Respond to a large volume of incoming customer calls with professionalism, patience, and a solutions-oriented approach.</li><li>Guide customers through questions related to services, account details, and general support needs while providing clear and accurate information.</li><li>Use several computer programs at once to locate records, review relevant details, and complete tasks efficiently during live calls.</li><li>Address customer concerns with empathy and sound judgment to help achieve timely and satisfactory resolutions.</li><li>Record call details thoroughly and maintain up-to-date customer information within internal systems.</li><li>Partner with coworkers and cross-functional teams when issues require additional research or escalation.</li><li>Consistently work toward service goals and quality expectations established for the call center team.</li><li>Keep current on company guidelines, service updates, and industry-related information to support accurate customer communication.</li></ul>
- 2026-11-02T19:44:00Z
- Knoxville, TN
- onsite
- Permanent / Full Time
- 52000.00 - 54000.00 USD / Yearly
- <p>Robert HAlf is currently recruiting for a Credit and Collections Specialist to support accounts receivable activities and help maintain healthy customer credit practices for our Knoxville, Tennessee operation. This position focuses on evaluating credit information, following up on commercial accounts, and keeping documentation accurate across financial systems. The ideal candidate brings strong attention to detail, sound judgment, and the ability to communicate effectively with internal teams and customers.</p><p><br></p><p>Responsibilities:</p><p>• Review customer credit submissions, verify supporting information, and assist with decisions related to commercial account approval.</p><p>• Monitor outstanding balances, contact business customers regarding overdue invoices, and work toward timely resolution of open receivables.</p><p>• Maintain complete and accurate records of credit files, collection activity, and account updates within designated systems.</p><p>• Analyze account status and payment trends to identify risk concerns and recommend appropriate follow-up actions.</p><p>• Support daily credit and collections operations by coordinating with sales, customer service, and finance teams.</p><p>• Prepare reporting and account summaries using available tools to improve visibility into receivables performance and collection efforts.</p><p>• Use business systems such as D365 and AS400 to manage account details, payment activity, and documentation.</p><p>• Contribute to process consistency by ensuring account handling aligns with company credit policies and documentation standards.</p><p><br></p><p>The position will require 1+ years of collections experience. The position is 100% onsite and will require someone to live in the local Knoxville or surrounding areas. For immediate consideration please contact Lisa Coker at 865-370-2084 to set up an interview</p>
- 2026-10-27T16:48:43Z
- Las Vegas, NV
- remote
- Permanent / Full Time
- 45000.00 - 52000.00 USD / Yearly
- <p>We are looking for a Client Onboarding Specialist to support new clients as they move through the account setup and funding journey. In this role, you will deliver a smooth, well-organized onboarding experience by answering process questions, coordinating key touchpoints, and ensuring documentation is complete and accurate. The ideal candidate brings a service-focused approach, strong attention to detail, and the ability to work across teams while handling sensitive financial information with care.</p><p><br></p><p>Responsibilities:</p><p>• Lead clients through available account funding methods, including cash deposits, contributions, rollovers, and in-kind transfers, while clearly explaining required paperwork and next steps without offering tax, legal, or investment guidance.</p><p>• Manage scheduled onboarding conversations from the initial welcome call through the transition to the service team, including portal orientation, security guidance, investment process education, reporting overviews, progress reviews, and final handoff coordination.</p><p>• Examine submitted forms and supporting documents for completeness and accuracy, and follow up promptly to obtain any outstanding beneficiary or account information.</p><p>• Maintain precise client data in HubSpot and verify that call activity is properly captured through Talkdesk for reliable recordkeeping.</p><p>• Take immediate ownership of company-related service issues by communicating with clients the same day, documenting the matter, and setting clear expectations for resolution.</p><p>• Conduct client check-ins tied to onboarding quality and satisfaction, then escalate concerns or complete follow-up actions according to established service standards.</p><p>• Apply approved discretion for fees and processing decisions when appropriate, and direct sales-related account matters through the correct internal channels.</p><p>• Collaborate with Sales, Relationship Management, Operations, Marketing, Technology, Product, and Compliance to improve the client experience and recommend workflow enhancements as manual processes become more automated.</p><p>• Use AI-enabled and productivity tools responsibly to improve efficiency, protect regulated information, and share effective practices that strengthen team performance.</p>
- 2026-11-09T20:48:44Z
- Boca Raton, FL
- remote
- Temporary / Contract
- 18.00 - 20.00 USD / Hourly
- <p>Join a growing team where your attention to detail and organizational skills make a direct impact. We're seeking a reliable and customer-focused <strong>DMV Services Clerk</strong> to support vehicle title and registration processes in a fast-paced, collaborative environment. This is an excellent opportunity for someone who enjoys administrative work, problem-solving, and keeping critical transactions moving efficiently.</p><p><br></p><p><strong>What You'll Do:</strong></p><ul><li>Serve as a key liaison with DMV offices to obtain updates, verify requirements, and ensure timely processing of title and registration transactions.</li><li>Review, prepare, scan, and maintain accurate documentation related to vehicle titles, registrations, and supporting records.</li><li>Document account activity, enter detailed notes, and maintain accurate status updates within internal systems.</li><li>Track outstanding items and proactively follow up to resolve pending title and registration issues.</li><li>Research fees, corrections, and documentation requirements to ensure compliance and accuracy.</li><li>Coordinate with internal teams and external parties to obtain missing information and successfully close accounts.</li><li>Support onboarding and training efforts by helping new team members learn departmental procedures and best practices.</li></ul><p><br></p>
- 2026-11-04T18:33:43Z
- Rosemont, IL
- remote
- Temporary / Contract
- 23.00 - 28.00 USD / Hourly
- <p>We are seeking a <strong>Collections Specialist</strong> with strong collections experience for a client in Rosemont, IL. Ideal candidates will have a background in collections, accounts receivable, cash applications, customer account reconciliation, and following up on outstanding balances. Experience generating reports, analyzing aging, and working extensively in Excel is highly preferred.</p><p><br></p><p>Responsibilities:</p><ul><li>Manage a portfolio of customer accounts and follow up on past-due invoices</li><li>Contact customers via phone and email to secure payment and resolve outstanding balances</li><li>Review and maintain aging reports, prioritizing collection activities accordingly</li><li>Research and resolve billing discrepancies, short payments, and unapplied cash</li><li>Reconcile customer accounts and document collection efforts</li><li>Partner with internal teams including AR, Customer Service, and Sales to resolve payment issues</li><li>Generate and analyze collection and aging reports in Excel</li><li>Assist with cash applications and other Accounts Receivable-related activities as needed</li><li>Maintain accurate notes and records within the ERP/accounting system</li></ul><p><br></p>
- 2026-10-29T15:14:07Z
- Manchester, CT
- remote
- Temporary / Contract
- 25.00 - 30.00 USD / Hourly
- <p>We are looking for a detail-oriented Operations Specialist to support delivery planning and execution for our client in the Manchester, Connecticut area. This Contract position focuses on building efficient route plans, improving order accuracy, and coordinating with store and warehouse teams to keep deliveries on schedule and aligned with service expectations. The ideal candidate brings strong logistics knowledge, confidence working across routing and reporting systems, and the ability to adjust priorities in a fast-paced setting.</p><p><br></p><p>Responsibilities:</p><p>• Build and refine delivery routes across multiple service areas to improve efficiency, support on-time performance, and align with operational goals.</p><p>• Review order information carefully to confirm documentation is complete, validate customer address details, and correct discrepancies before dispatch.</p><p>• Use logistics and delivery management platforms to oversee daily workflows, track order movement, and resolve restrictions or special delivery considerations.</p><p>• Partner with store associates and depot teams to confirm vehicle capacity, address order issues, and support compliance with timing and site-specific requirements.</p><p>• Monitor unassigned or open delivery stops and make routing adjustments that balance distance, volume, truck utilization, and customer experience.</p><p>• Evaluate changing business needs such as delivery volume, returns, exchanges, and regional limitations to update plans and maintain service continuity.</p><p>• Support operational reporting and analysis by using Excel and related tools to identify trends, improve accuracy, and assist with decision-making.</p><p>• Perform additional operational tasks as needed to support delivery execution and departmental priorities.</p>
- 2026-11-09T20:13:45Z
- Northborough, MA
- onsite
- Permanent / Full Time
- 54080.00 - 58240.00 USD / Yearly
- <p>We are looking for a Collections Specialist to support accounts receivable efforts in the Northborough Massachusetts area. This role focuses on recovering outstanding balances, addressing customer payment concerns, and keeping account records accurate and up to date. The ideal candidate brings a clear communication style, a detail-oriented approach, and the ability to work effectively within a structured, team-driven environment.</p><p><br></p><p>Responsibilities:</p><p>• Oversee outreach on delinquent customer accounts and guide unpaid invoices toward timely resolution while preserving strong business relationships.</p><p>• Analyze accounts receivable aging data to identify priorities, track overdue balances, and share status updates on collection activity.</p><p>• Partner with sales, contracts, and other internal departments to investigate billing questions and remove obstacles delaying payment.</p><p>• Respond quickly to customer questions regarding account balances, invoice details, and payment expectations, including discussing suitable repayment arrangements when needed.</p><p>• Maintain consistent follow-up on open receivables and record all collection actions accurately within customer account documentation.</p><p>• Provide administrative support related to account maintenance, including processing refund-related requests and updating customer information.</p><p>• Apply established collection practices and procedures while identifying practical ways to strengthen workflow efficiency over time.</p><p>• Deliver a high standard of customer service by balancing collection goals with a detail-oriented and solution-focused approach.</p><p>• Contribute to the broader accounting team in a collaborative hybrid setting that supports ongoing learning and growth.</p>
- 2026-11-05T20:18:42Z
- Houston, TX
- onsite
- Temporary / Contract
- 26.60 - 30.80 USD / Hourly
- We are looking for a detail-oriented Collections Specialist to support receivables activities for a growing team in Houston, Texas. This Long-term Contract position is ideal for someone who can manage a large volume of accounts while maintaining accuracy and strong customer communication. The role follows a hybrid schedule with time split between the office and remote work, and it offers the opportunity to contribute to timely cash flow and account resolution.<br><br>Responsibilities:<br>• Manage outreach and follow-up activities for a high volume of customer accounts to secure timely payment and reduce outstanding balances.<br>• Review account status, billing details, and payment history to identify discrepancies and determine the best collection approach.<br>• Communicate with customers by phone and in writing to resolve past-due balances while maintaining a detail-oriented and service-focused approach.<br>• Use Excel tools such as formulas, pivot tables, and lookup functions to track collection activity, analyze aging trends, and prepare status reports.<br>• Partner with internal teams including billing, customer service, and accounts receivable to investigate issues and support account resolution.<br>• Document collection efforts, customer responses, and payment commitments accurately within accounting and CRM systems.<br>• Apply sound judgment and negotiation skills to address disputes, establish payment arrangements, and escalate complex cases when needed.<br>• Support ongoing process updates and system-related changes as needed while maintaining continuity in daily collections operations.
- 2026-10-23T22:13:45Z
- Houston, TX
- remote
- Temporary to Hire
- - USD / Hourly
- <p>Position Overview</p><p>We are seeking an experienced Salesforce Marketing Cloud Automation Specialist or Manager to support the development, execution, and optimization of automated marketing campaigns and customer lifecycle programs. This professional will leverage Salesforce Marketing Cloud to build personalized customer journeys, manage audience segmentation, automate communications, and drive measurable engagement and business results.</p><p>The ideal candidate has strong hands-on experience within Salesforce Marketing Cloud, including Journey Builder, Automation Studio, Email Studio, and data management. Depending on the engagement, this individual may focus on day-to-day campaign execution, platform administration, automation development, or strategic oversight of marketing automation initiatives.</p><p><br></p><p>Key Responsibilities</p><ul><li>Develop, execute, and optimize automated marketing campaigns using Salesforce Marketing Cloud.</li><li>Build and manage customer journeys, workflows, and triggered communications using Journey Builder.</li><li>Create and maintain automated processes, scheduled campaigns, and data workflows using Automation Studio.</li><li>Develop, test, and deploy personalized email campaigns through Email Studio.</li><li>Manage audience segmentation, subscriber data, data extensions, and contact management.</li><li>Write and optimize SQL queries to support audience segmentation, data selection, and campaign automation.</li><li>Use AMPscript and dynamic content to create personalized, data-driven customer experiences.</li><li>Manage email campaign deployment, testing, quality assurance, and troubleshooting.</li><li>Monitor campaign performance, deliverability, engagement, and conversion metrics.</li><li>Build reports and dashboards to evaluate campaign effectiveness and identify optimization opportunities.</li><li>Partner with marketing, sales, analytics, and technical teams to improve customer data, integrations, and marketing processes.</li><li>Support Salesforce Marketing Cloud implementations, platform enhancements, integrations, and migrations.</li></ul><p><br></p>
- 2026-11-12T14:38:41Z
- Irving, TX
- onsite
- Temporary to Hire
- 31.35 - 36.30 USD / Hourly
- We are looking for a detail-oriented Commercial Support Specialist to join our team in Irving, Texas in a contract capacity with the potential to become permanent. This position supports senior leaders through high-level coordination, administrative execution, and cross-functional communication while helping keep daily operations and project activities on track. The ideal candidate is organized, adaptable, and confident managing schedules, correspondence, travel logistics, and follow-through in a fast-paced environment.<br><br>Responsibilities:<br>• Support two leaders by coordinating priorities, handling day-to-day administrative needs, and ensuring key activities move forward efficiently.<br>• Manage complex calendars and arrange meetings across multiple time zones, resolving scheduling conflicts and confirming attendance details.<br>• Coordinate domestic and international travel plans, including transportation, lodging, and related documentation requirements.<br>• Prepare and refine emails, reports, presentations, proposals, meeting materials, and other business communications with a high level of accuracy.<br>• Organize meetings from start to finish by securing space, arranging refreshments, developing agendas, documenting discussion points, and tracking follow-up actions.<br>• Submit and monitor expense reports and invoice processing through designated online platforms while maintaining accurate records.<br>• Assist with office and team support activities, including room bookings, internal event coordination, and coverage for senior executive support when needed.<br>• Contribute to project execution by monitoring timelines, gathering updates from stakeholders, and sharing progress information with leadership.<br>• Help plan and deliver team engagement activities such as recognition events, social gatherings, and charitable initiatives.
- 2026-11-06T19:28:41Z