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1663 results for Customer Experience Specialist in Secondary
- Memphis, TN
- onsite
- Temporary to Hire
- 15.00 - 15.00 USD / Hourly
- <p>We are offering a contract to hire employment opportunity for a diligent and attentive Customer Service Representative in the museum industry located in downtown Memphis. This role involves providing exceptional guest services, maintaining the flow of traffic, working in the gift shop, and becoming an expert on the museum. </p><p> </p><p>This is an on-your-feet role and does require working every Saturday and Sunday, plus three other days during the week to be a full-time 40 hour work week. Hours are 8:30-5:30. Please apply for this role if you have great customer service experience, can stand for periods of time, and able to commit to weekend hours</p><p> </p><p>Responsibilities:</p><p>• Greet guests at the entrance and box office, ensuring a warm and welcoming experience.</p><p>• Become proficient in knowledge about the museum to accurately and enthusiastically share information with guests.</p><p>• Monitor assigned areas within the museum exhibit halls, ensuring all areas are covered and maintained.</p><p>• Assist guests by providing directions and answering any inquiries they may have about the exhibits.</p><p>• May be stationed at various points within the museum, including the entrance, hallways, etc. and are expected to manage these stations effectively.</p><p>• Provide talking points and relevant information to guests.</p><p>• Achieve organizational sales and service goals by promoting and selling museum merchandise.</p><p>• Assist in managing store inventory and ensuring the retail store is well-stocked and organized.</p><p>• Maintain a high level of customer service and retail sales skills to effectively engage with guests and enhance their museum experience.</p><p>• Direct guests efficiently throughout the museum to maintain a smooth flow of traffic.</p>
- 2026-11-09T15:43:44Z
- West Des Moines, IA
- onsite
- Temporary / Contract
- 23.00 - 26.00 USD / Hourly
- <p>We are looking for a detail-oriented Sales Support team member to join a growing company in the Des Moines area. This Long-term Contract position focuses on accurate order and product data management while supporting customers and internal partners throughout inventory-related activities. The ideal candidate will be organized, detail-oriented and have excellent computer skills. </p><p><br></p><p>Responsibilities:</p><p>• Enter and maintain product, order, and inventory information with a high level of accuracy across company systems.</p><p>• Coordinate with customers and internal teams to support the movement of inventory into and out of the system.</p><p>• Respond to customer questions and provide timely assistance related to orders, product details, and account support needs.</p><p>• Track open items through completion and ensure follow-up actions are handled promptly and thoroughly.</p><p>• Support post-sales activities by helping process updates, changes, and routine documentation tied to customer orders.</p><p><br></p><p>Please apply today through our Robert Half website or call 515.706.4974 with any questions! </p>
- 2026-11-02T20:34:03Z
- Jessup, MD
- onsite
- Permanent / Full Time
- 55000.00 - 65000.00 USD / Yearly
- <p>Robert Half has a new direct-hire opportunity for an Inside Sales Representative. In this job, you will serve as a primary point of contact for customers, providing expert product knowledge, account support, and sales assistance from within the office environment. This role focuses on building strong customer relationships, understanding customer needs, and delivering accurate product information to support purchasing decisions and long-term account growth. No outside sales or field sales activities are required. Please contact Cody Marshall at Robert Half to learn more. </p><p><br></p><p>Key Responsibilities</p><p>Account Management</p><ul><li>Manage and maintain assigned customer accounts through phone, email, and virtual communication.</li><li>Develop strong working relationships with customers by providing responsive and professional support.</li><li>Process customer inquiries, quotations, orders, and account-related requests.</li><li>Monitor customer purchasing activity and identify opportunities to improve service and account performance.</li><li>Coordinate with internal departments to ensure timely order fulfillment and customer satisfaction.</li><li>Maintain accurate customer records and account activity within the CRM system.</li></ul><p>Product Knowledge & Customer Support</p><ul><li>Become a subject matter expert on company products, applications, features, and benefits.</li><li>Provide customers with product recommendations based on their business needs and requirements.</li><li>Educate customers on product specifications, availability, pricing, and usage.</li><li>Support customers with technical and product-related questions, escalating complex issues when necessary.</li><li>Stay current on new products, product updates, and industry trends.</li></ul><p>Sales Support</p><ul><li>Generate and follow up on quotations and proposals.</li><li>Assist customers through the purchasing process and ensure a positive buying experience.</li><li>Identify cross-selling and upselling opportunities within existing accounts.</li><li>Collaborate with internal sales and operations teams to achieve company sales objectives.</li><li>Support customer retention efforts through proactive communication and service.</li></ul>
- 2026-10-30T13:53:43Z
- Cortland, NY
- onsite
- Temporary to Hire
- 20.90 - 24.20 USD / Hourly
- We are looking for a detail-oriented Customer Service team member to join a service-focused team in Cortland, New York. This contract opportunity supports sales and operations by turning approved client quotes into accurate orders while maintaining compliance with internal quality and documentation standards. The role works closely with customers, account teams, and operational partners to keep orders moving smoothly, resolve account concerns, and deliver a dependable client experience.<br><br>Responsibilities:<br>• Review client-submitted paperwork for completeness and accuracy before entering orders into internal platforms.<br>• Convert approved quotations into active orders and ensure information is entered correctly across required business systems.<br>• Serve as a point of coordination among customers, account managers, and operations teams to support timely order handling.<br>• Investigate account-related questions and help resolve issues involving orders, billing, or client records.<br>• Maintain and update customer accounts, including support for both new account setup and ongoing account management.<br>• Use available financial and billing tools to assess account standing and support credit-related review processes.<br>• Create internal project records and prepare deposit invoices or related payment documentation as needed.<br>• Assist with invoice follow-up, intercompany coordination, and other administrative tasks that support sales and operations workflows.
- 2026-11-13T16:14:02Z
- Houston, TX
- onsite
- Permanent / Full Time
- 85000.00 - 110000.00 USD / Yearly
- <p>Our client is looking for a Client Services Assistant with relevant experience to support a wealth management team in Houston, Texas. This position is ideal for someone who brings strong financial services experience, communicates confidently with high-net-worth clients, and thrives in a deadline-driven environment. The successful candidate will play a key role in maintaining service quality, coordinating account-related activities, and ensuring day-to-day operations run smoothly.</p><p><br></p><p>Responsibilities:</p><p>• Serve as a primary point of contact for client service inquiries, delivering timely and attentive support to high-net-worth individuals and internal partners.</p><p>• Coordinate account documentation, service requests, and follow-up activities to help ensure accurate processing and a seamless client experience.</p><p>• Maintain detailed records and update client information within Salesforce and other internal systems to support organized and compliant workflows.</p><p>• Prepare, review, and track reports, spreadsheets, and service-related materials using Microsoft Excel and related office tools.</p><p>• Partner with advisors and operations staff to manage priorities, resolve issues, and keep client deliverables on schedule.</p><p>• Monitor deadlines across multiple service activities, ensuring items are completed thoroughly, accurately, and on time.</p><p>• Support wealth management and advisory service processes by assisting with administrative and operational tasks tied to client accounts.</p>
- 2026-11-13T23:58:44Z
- Fishers, IN
- onsite
- Temporary / Contract
- 22.00 - 25.00 USD / Hourly
- <p><strong>Collections Specialist (Contract-to-Hire)</strong></p><p><strong>Location:</strong> Fishers, IN</p><p><strong>Schedule:</strong> Full-Time, Onsite</p><p><strong>Employment Type:</strong> Contract-to-Hire</p><p><br></p><p><strong>Position Overview</strong></p><p><br></p><p>Our client is seeking a Collections Specialist to join their growing accounting team. This role is responsible for managing customer accounts, collecting outstanding balances, resolving billing issues, and supporting the accounts receivable process. The ideal candidate is detail-oriented, professional, and comfortable communicating with customers to ensure timely payment while maintaining positive business relationships.</p><p><br></p><p>This is an excellent opportunity for someone with collections, accounts receivable, or billing experience who is looking for a long-term opportunity with a stable and growing organization.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><br></p><p><strong>Accounts Receivable & Collections</strong></p><p><br></p><ul><li>Contact customers by phone and email regarding past-due invoices and outstanding balances.</li><li>Monitor aging reports and prioritize collection activities based on account status and payment history.</li><li>Document collection efforts, payment commitments, disputes, and account notes within the ERP system.</li><li>Investigate and resolve short payments, unapplied cash, deductions, and billing discrepancies.</li><li>Follow up on payment commitments and escalate high-risk or significantly past-due accounts as needed.</li><li>Support departmental goals related to reducing aged receivables and improving cash flow.</li></ul><p><strong>Billing & Invoicing Support</strong></p><p><br></p><ul><li>Prepare and process customer invoices accurately and in a timely manner.</li><li>Verify billing documentation, purchase orders, service reports, contracts, and customer requirements prior to invoicing.</li><li>Submit invoices through customer billing portals, EDI systems, and other required platforms.</li><li>Process credit memos, billing adjustments, and miscellaneous invoices as needed.</li><li>Partner with internal Sales, Service, and Customer Service teams to resolve billing questions and documentation issues.</li></ul><p><strong>Cash Application & Account Reconciliation</strong></p><p><br></p><ul><li>Assist with applying customer payments and researching unapplied cash.</li><li>Reconcile customer accounts and resolve account discrepancies.</li><li>Support month-end reporting and accounts receivable reconciliations.</li><li>Maintain accurate customer account records and payment history.</li></ul><p><br></p>
- 2026-11-12T20:18:45Z
- Boca Raton, FL
- remote
- Temporary / Contract
- 23.00 - 24.00 USD / Hourly
- <p>We are seeking a motivated and detail-oriented Collections Specialist to join a growing finance team in Boca Raton. The Collections Specialist will be responsible for managing outstanding accounts, reducing delinquent balances, maintaining positive customer relationships, and supporting cash flow objectives. The ideal candidate will have strong communication skills, excellent problem-solving abilities, and a customer-focused approach to collections.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Contact customers regarding past-due invoices via phone, email, and written correspondence.</li><li>Monitor accounts receivable aging reports and prioritize collection activities.</li><li>Investigate and resolve billing discrepancies, payment disputes, and account issues.</li><li>Negotiate payment arrangements and follow up on commitments.</li><li>Process account adjustments, credit memos, and documentation as needed.</li><li>Maintain accurate records of collection efforts and customer communications.</li><li>Collaborate with customers, sales teams, and internal departments to resolve payment concerns.</li><li>Reconcile customer accounts and research unapplied cash or short payments.</li><li>Review credit holds and assist with account release recommendations.</li><li>Prepare aging reports and collection status updates for management.</li><li>Assist with month-end close activities and AR-related reporting.</li><li>Ensure compliance with company policies and established collection procedures.</li></ul><p><br></p>
- 2026-11-13T18:28:45Z
- Salt Lake City, UT
- remote
- Temporary / Contract
- 25.00 - 28.00 USD / Hourly
- <p>We are seeking a motivated and professional <strong>Collections Specialist</strong> for a contract opportunity in Salt Lake City, Utah. This role is responsible for managing outstanding customer accounts, reducing delinquent balances, and maintaining positive client relationships while ensuring timely payment collection. The ideal candidate is organized, persistent, and skilled at resolving payment issues in a professional manner.</p><p>Key Responsibilities</p><ul><li>Contact customers regarding past-due invoices via phone, email, and written correspondence</li><li>Review aging reports and prioritize collection efforts</li><li>Negotiate payment arrangements and follow up on commitments</li><li>Research and resolve billing discrepancies that may delay payment</li><li>Document collection activities and customer communications accurately</li><li>Monitor accounts for payment trends and identify potential risk accounts</li><li>Collaborate with internal departments to resolve customer account concerns</li><li>Process account adjustments, credits, and dispute resolutions as needed</li><li>Prepare collection reports and provide updates on account status</li><li>Assist with month-end activities and other accounting projects</li></ul><p><br></p>
- 2026-11-05T18:53:43Z
- San Francisco, CA
- onsite
- Permanent / Full Time
- 98000.00 - 131000.00 USD / Yearly
- <p><strong>For additional information about this opportunity, feel free to connect with Jennifer Fukumae via LinkedIn or email.</strong></p><p> </p><p>Robert Half is partnering with a well-established and highly respected Wealth Management firm in San Francisco to identify an experienced Client Service Associate (Operations Manager) to lead a team. This is an outstanding opportunity for a proven leader who enjoys developing people, driving operational excellence, and delivering an exceptional client experience.</p><p><strong>In this role, you will oversee daily branch operations while leading a team of Client Service Associates</strong>. You'll partner closely with branch leadership to optimize workflows, improve operational efficiency, and ensure compliance with industry regulations. The ideal candidate is a collaborative leader who thrives in a fast-paced environment, enjoys coaching and mentoring others, and is committed to providing white-glove service to clients.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Lead, mentor, and develop a team of Client Service Associates, fostering a collaborative and high-performing culture.</li><li>Oversee daily branch operations to ensure efficiency, accuracy, and an exceptional client experience.</li><li>Monitor team performance, identify opportunities for process improvement, and implement operational best practices.</li><li>Partner with branch leadership on strategic initiatives, resource planning, and operational execution.</li><li>Ensure compliance with FINRA, SEC, and firm policies while maintaining operational excellence.</li><li>Manage branch workflows, priorities, and operational resources to support business objectives.</li><li>Build strong relationships with Financial Advisors, clients, and executive-level stakeholders through professional and effective communication.</li><li>Support hiring, onboarding, coaching, and ongoing development of team members.</li><li>Assist with budget oversight and branch operational planning.</li></ul>
- 2026-10-16T13:04:08Z
- Indianapolis, IN
- onsite
- Temporary / Contract
- 23.00 - 26.00 USD / Hourly
- <p>We are looking for a Customer Support Coordinator for one of our Robert Half clients. This role plays a pivotal role in ensuring exceptional customer experiences by managing domestic and international orders, maintaining accurate customer profiles, and facilitating communication between distributors, customers, and internal teams. Leveraging advanced proficiency in Microsoft Office Suite, alongside ERP systems. The is a long-term contract opportunity that focuses on efficient order processing, inventory management, and issue resolution.</p><p><br></p><p><u>Responsibilities: </u></p><p> Provide secondary phone support as needed, in alignment with the Customer Support Administrative Manager, who serves as the first point of contact.</p><p>· Support distributors from order entry through shipment pick-up, maintaining professional relationships with buyers and customers.</p><p>· Maintain accuracy of order‑related customer data in coordination with the Customer Support Administrative Manager to ensure consistency across ERP systems.</p><p>· Partner with the Customer Support Administrative Manager to resolve discrepancies in customer profiles (such as duplicate or incomplete information) distributor details, and account‑related documentation.</p><p>· Confirm orders with distributors and chains, with the appropriate Sales Manager before processing. This includes ensuring timely updates, order confirmations, and tracking information to internal and external customers.</p><p>· Analyze and follow up on open orders and back orders; communicate with Shipping to ensure timely fulfillment.</p><p>· Manage inbound phone communication, respond to routine inquiries, and direct calls to the appropriate team members in a timely manner.</p><p>· Coordinate schedules, appointments, and calendar updates to support smooth day-to-day operations across the team.</p><p>· Maintain organized tracking of tasks, follow-ups, and scheduling priorities to help ensure deadlines are met.</p><p>· Use NetSuite and related office tools to enter information, update records, and support administrative workflows.</p><p>· Assist with operational processes and office procedures, including updates tied to workflow or system-related changes when required.</p>
- 2026-11-13T15:23:46Z
- Eaton Rapids, MI
- onsite
- Temporary to Hire
- 15.50 - 15.50 USD / Hourly
- We are looking for an Accounts Receivable Specialist to join a team in a contract-to-permanent capacity. This position is ideal for someone who enjoys balancing customer interaction with detailed financial work and takes pride in maintaining accurate payment records. The role offers the opportunity to contribute to day-to-day receivables operations while supporting timely collections, cash application, and account maintenance in a collaborative work environment.<br><br>Responsibilities:<br>• Manage incoming receivables activity by recording payments, updating account details, and keeping customer balances current.<br>• Contact customers by phone to address past-due balances, answer billing questions, and encourage prompt resolution of outstanding accounts.<br>• Apply bank transactions and posted payments accurately to customer accounts while investigating discrepancies when needed.<br>• Maintain organized financial records through consistent data entry and careful review of account information.<br>• Use Microsoft Excel to track aging details, reconcile payment activity, and support reporting related to receivables performance.<br>• Provide attentive customer service during collection calls by handling conversations with tact, clarity, and strong phone etiquette.<br>• Collaborate with internal team members to resolve account issues, clarify payment status, and improve overall collection efficiency.
- 2026-11-05T21:23:42Z
- Pittsburgh Area, PA
- onsite
- Permanent / Full Time
- 50000.00 - 58000.00 USD / Yearly
- <p>We are looking for a detail-oriented Collections Specialist to support accounts receivable activities for a client in the Pittsburgh Area, Pennsylvania. This position focuses on reducing overdue balances, reviewing customer credit exposure, and keeping account records accurate through consistent follow-up and documentation. The role partners with internal teams and customers to address payment concerns, resolve billing discrepancies, and promote timely cash flow.</p><p><br></p><p>Responsibilities:</p><p>• Review customer account activity, aging trends, and available credit to identify overdue balances and potential risk.</p><p>• Communicate with customers in a clear and courteous manner to secure payment, confirm commitments, and maintain productive business relationships.</p><p>• Investigate payment discrepancies such as deductions, short remittances, billing questions, and unapplied funds, and coordinate resolution with the appropriate teams.</p><p>• Record collection efforts, customer disputes, payment arrangements, and account updates with complete and accurate documentation.</p><p>• Reconcile receivable balances and maintain account records to ensure invoicing and payment information is current and correct.</p><p>• Assess customer credit details and provide informed recommendations on payment terms, credit exposure, and potential account restrictions.</p><p>• Partner with Sales, Customer Service, Billing, and Accounting to remove issues that could interfere with payment collection.</p><p>• Prepare aging summaries, collection status reports, and supporting account documentation for regular review.</p><p>• Elevate severely past-due or higher-risk accounts to management when additional action is needed.</p><p>• Support month-end and year-end accounts receivable tasks while following company policies and financial confidentiality standards.</p>
- 2026-11-13T14:18:45Z
- Sandston, VA
- onsite
- Permanent / Full Time
- 40000.00 - 42000.00 USD / Yearly
- <p>We are looking for a detail-oriented Customer Service Representative to join a manufacturing organization in Sandston, Virginia. This position supports daily order administration and customer-facing processes by coordinating information across teams, maintaining accurate records, and helping ensure timely service. The ideal candidate brings strong organizational skills, sound judgment, and the ability to manage multiple priorities in a fast-paced environment while delivering a high standard of support.</p><p><br></p><p>Responsibilities:</p><p>• Manage order entry and related administrative tasks with accuracy, ensuring customer requests are processed efficiently from initial receipt through fulfillment.</p><p>• Serve as a central point of communication between customers and internal departments to keep orders moving smoothly and resolve issues promptly.</p><p>• Prepare routine written communications, documentation, and updates needed to support customer accounts and internal coordination.</p><p>• Work closely with sales and customer support personnel to address questions, confirm order details, and maintain a positive client experience.</p><p>• Monitor order status and follow up proactively with stakeholders to reduce delays and maintain clear, consistent communication throughout the process.</p><p>• Use ERP and business systems to maintain records, enter transactions, and support day-to-day customer service and order management activities.</p><p>• Follow workplace safety, health, and environmental standards while completing assigned duties in accordance with company expectations.</p><p>• Assist with additional operational or administrative responsibilities as needed to support the broader team.</p>
- 2026-11-04T03:08:43Z
- Bay Shore, NY
- remote
- Temporary / Contract
- 30.00 - 34.00 USD / Hourly
- <p>Accounts Receivable Specialist in Long Island, NY</p><p>Seeking an accounts receivable specialists with strong communication and customer service skills, a keen eye for detail, and the ability to work independently or as part of a team.</p><ul><li>Generating timely and accurate customer invoices on a monthly basis</li><li>Maintaining accounts receivable records to ensure aging is up to date</li><li>Verifying invoices for appropriate documentation prior to payment</li><li>Monitoring incoming payments and handle cash applications</li><li>Utilize portals and lockboxes.</li><li>Reconciling accounts receivable ledger with the general ledger</li><li>Resolving discrepancies between customer payments and invoices</li><li>Handling customer inquiries regarding bills or payments</li></ul><p>Additional skills which are a plus:</p><ul><li>Assisting with month-end closing activities such as preparing journal entries</li><li>Developing reports related to accounts receivable activity</li><li>Working with other departments to resolve billing issues or disputes</li><li>Ensuring compliance with all applicable laws and regulations related to accounts receivable activities</li></ul><p>Don't miss out, apply now!</p>
- 2026-11-12T22:28:43Z
- Alamo, CA
- onsite
- Permanent / Full Time
- 75000.00 - 100000.00 USD / Yearly
- <p>For additional information or questions about this opportunity, feel free to reach out to <u>Jennifer Fukumae via email or LinkedIn</u>.</p><p> </p><p><strong>Location:</strong> Walnut Creek, CA</p><p><strong>Salary:</strong> $85,000 - $100,000</p><p><strong>Schedule:</strong> Onsite | Monday-Friday | 8:00 AM - 5:00 PM</p><p> </p><p>We are partnering with a well-established boutique Wealth Management firm in Walnut Creek managing approximately <strong>$1B in assets under management</strong>. Known for its long-tenured team, organic growth, and white-glove client service, the firm is seeking a <strong>Client Service Associate</strong> to support two experienced Wealth Advisors and play a key role in delivering an exceptional client experience.</p><p> </p><p>This is an excellent opportunity for someone who enjoys building relationships, thrives in a collaborative environment, and wants to be part of a stable, client-focused RIA.</p><p> </p><p><strong>Responsibilities</strong></p><ul><li>Provide day-to-day administrative and operational support to two Wealth Advisors.</li><li>Serve as a primary point of contact for client service requests, ensuring timely and professional communication.</li><li>Prepare, process, and track new account openings, account maintenance, money movements, transfers, and beneficiary updates.</li><li>Coordinate and follow up on client paperwork while ensuring accuracy and completeness.</li><li>Assist with meeting preparation, client reviews, and follow-up items.</li><li>Maintain accurate client records and documentation within the CRM.</li><li>Work closely with <strong>Charles Schwab</strong> to process client requests and resolve account-related inquiries.</li><li>Monitor outstanding service requests and proactively communicate updates to clients and advisors.</li><li>Coordinate with custodians and other third-party providers to ensure a seamless client experience.</li><li>Support ongoing operational projects and contribute to process improvements as needed.</li></ul><p><br></p>
- 2026-11-06T14:48:43Z
- Washington, DC
- onsite
- Permanent / Full Time
- 70000.00 - 75000.00 USD / Yearly
- <p>We are looking for a Billing Specialist to join a respected law firm in Washington, District of Columbia. In this role, you will support accurate and timely client invoicing, coordinate billing activity with attorneys and administrative teams, and help maintain strong accounts receivable processes. This position is ideal for a billing specialist with law firm experience who enjoys working in a collaborative, client-focused environment.</p><p><br></p><p>Responsibilities:</p><p>• Generate client invoices and ensure billing is completed accurately and on schedule.</p><p>• Examine prebills, coordinate revisions with attorneys, and distribute finalized billing documents as needed.</p><p>• Apply outside counsel guidelines and firm billing policies while confirming compliance with client engagement terms.</p><p>• Partner with attorneys, support staff, and clients to resolve billing questions in a responsive and effective manner.</p><p>• Support accounts receivable efforts by assisting with collections follow-up and preparing recurring aging and receivables reports.</p><p>• Validate billing entries and related documentation to ensure charges are supported and correctly presented.</p><p>• Investigate invoice discrepancies and provide timely solutions to billing concerns raised by internal or external stakeholders.</p><p>• Develop customized invoice layouts, reporting formats, and billing schedules based on client or matter requirements.</p><p>• Process electronic billing submissions and help maintain e-billing platform activity and related records.</p><p><br></p><p>All interested candidates in this Senior Billing Coordinator and other fulltime permanent opportunities across the D.C. area please send your resume to Justin Decker via LinkedIn. </p>
- 2026-10-30T20:33:47Z
- Middle River, MD
- onsite
- Temporary to Hire
- 18.00 - 22.00 USD / Hourly
- We are looking for a customer-focused Call Center Representative to support a busy service team. This contract position offers the opportunity to build long-term career growth while helping customers through timely, attentive phone support. The ideal candidate brings strong communication skills, comfort working across multiple systems, and a service-driven approach to resolving questions and concerns.<br><br>Responsibilities:<br>• Manage a steady flow of incoming customer calls while maintaining a courteous, attentive tone throughout each interaction.<br>• Respond to questions about services or account-related matters by providing clear, accurate information and practical solutions.<br>• Work across several computer platforms at once to locate details, review records, and complete customer requests efficiently.<br>• Show patience and understanding when addressing concerns, helping customers feel heard and supported during each conversation.<br>• Record call details thoroughly and make timely updates to customer accounts to ensure accurate documentation.<br>• Partner with coworkers and cross-functional teams to address more involved issues and move resolutions forward.<br>• Consistently work toward service levels, quality expectations, and other performance goals established for the team.<br>• Keep current on company procedures, service updates, and industry-related information to provide reliable support.
- 2026-11-11T21:33:46Z
- Fort Collins, CO
- onsite
- Temporary / Contract
- 23.00 - 27.00 USD / Hourly
- We are looking for a Service Coordinator to support daily dispatch operations and keep service activity running smoothly in Fort Collins, Colorado. This Long-term Contract position focuses on organizing technician schedules, responding to customer needs promptly, and helping the field team maintain efficient coverage throughout the day. The ideal candidate brings strong communication skills, a customer-focused mindset, and the ability to coordinate multiple service requests in a fast-paced environment.<br><br>Responsibilities:<br>• Manage incoming service requests and assign technicians based on urgency, availability, and location.<br>• Build and adjust daily schedules to maintain efficient field coverage and minimize delays.<br>• Serve as a central point of contact for customers, technicians, and internal team members to ensure clear communication.<br>• Track job progress throughout the day and provide timely updates on appointment status or service changes.<br>• Support technician productivity by coordinating logistics, confirming appointments, and resolving scheduling conflicts.<br>• Maintain accurate dispatch records and service details within computer-based scheduling systems.<br>• Respond professionally to customer inquiries and help address service-related concerns with a high level of care.<br>• Collaborate with service and operations teams to improve response times and overall workflow efficiency.
- 2026-11-12T20:43:44Z
- Oakland, CA
- onsite
- Temporary to Hire
- 35.00 - 37.00 USD / Hourly
- <p>We are looking for a Desktop Support/Audio-Visual Analyst to join our team on a contract-to-permanent basis. This Desktop Support/Audio-Visual Analyst position is ideal for an experienced IT specialist who can deliver high-touch technical support to end users, including executive stakeholders, while maintaining a service-focused approach. The Desktop Support/Audio-Visual Analyst role blends hands-on desktop support with systems administration duties and requires confidence supporting Apple environments as well as audio-visual technology. This Desktop Support/Audio-Visual Analyst role is an onsite position out of Oakland, Ca. </p><p><br></p><p>Responsibilities:</p><ul><li>Provide responsive technical assistance for hardware, software, and workplace technology issues across the office environment.</li><li>Deliver white-glove support to executive users, ensuring timely resolution and a high standard of customer service.</li><li>Administer and troubleshoot Mac OS devices, including setup, maintenance, and end-user support activities.</li><li>Use Jamf Pro to manage Apple endpoints, enforce configurations, and assist with device lifecycle tasks.</li><li>Support conference room and media technology, including AV equipment used for meetings and presentations.</li><li>Handle user onboarding, device provisioning, account support, and general workstation readiness.</li><li>Assist with system administration responsibilities by helping maintain reliable day-to-day IT operations.</li><li>Document issues, resolutions, and recurring support needs to improve service quality and team efficiency.</li><li>AV responsibilities are not highly technical, but the person must be comfortable serving as the primary point of contact for AV-related support.</li><li>Every two weeks, the company hosts a town hall, and this person will be responsible for running the presentation.</li><li>Responsibilities include loading presentation decks, sharing screens, advancing slides, and ensuring a seamless presentation experience.</li><li>Presentations may come from multiple teams and be built in various platforms, including Canva, PowerPoint, Google Slides, and Keynote.</li><li>Must be comfortable switching between platforms and managing last-minute presentation updates.</li><li><strong>No</strong> mixing board, sound engineering, or external camera experience is required.</li><li>Executives present from their own laptops and built-in cameras. This person is responsible for ensuring everything functions properly and troubleshooting issues as needed.</li><li>For podcast recordings, production teams typically bring their own equipment. This role serves as the primary IT/AV contact if support is needed.</li></ul><p><br></p>
- 2026-11-05T00:43:40Z
- Long Island City, NY
- onsite
- Temporary to Hire
- 28.50 - 30.00 USD / Hourly
- We are looking for a bilingual customer service team member to join a fast-moving team in Long Island City, New York. This Contract to permanent position centers on in-person support at a walk-up service window, where you will assist customers while also contributing to operational tasks and data review. The ideal candidate is confident working directly with people, comfortable handling spreadsheets and analysis, and motivated to identify ways to improve daily processes.<br><br>Responsibilities:<br>• Deliver detail-oriented in-person assistance to drivers and other customers at a walk-up service window in Long Island City, New York.<br>• Review service and operational information in Excel to spot patterns, summarize findings, and support informed decisions.<br>• Maintain accurate records and complete documentation related to daily service activities and operational workflows.<br>• Investigate chargeback-related questions and help coordinate timely follow-up and resolution when needed.<br>• Recommend practical improvements that enhance service quality, efficiency, and day-to-day operations.<br>• Collaborate closely with a small on-site team to ensure smooth customer support in a high-traffic environment.<br>• Learn internal procedures and become a reliable resource for questions tied to customer service and operational support.<br>• Provide assistance during onboarding and knowledge transfer activities to support continuity within the role.
- 2026-11-03T20:48:42Z
- Chattanooga, TN
- onsite
- Temporary to Hire
- 20.00 - 21.00 USD / Hourly
- <p>We are looking for an <strong>Insurance Follow-Up & Denial Management Specialist</strong> for an immediate opportunity. This position is in Chattanooga, Tennessee and focuses on guiding coordination of benefits issues through clear communication with patients and payers. The ideal candidate brings experience interacting with insurance companies, strong medical billing knowledge, confidence handling claim denials, and a service-minded approach to every interaction.</p><p><br></p><p>Responsibilities:</p><ul><li>Investigate and resolve Coordination of Benefits (COB) claim denials.</li><li>Serve as the liaison between patients and insurance companies.</li><li>Manage insurance follow-up activities for outstanding claims and accounts receivable.</li><li>Research, analyze, and resolve claim denials, underpayments, and reimbursement discrepancies.</li><li>Handle both inbound and outbound calls with patients and insurance carriers.</li><li>Participate in three-way calls with patients and insurance representatives to facilitate claim resolution.</li><li>Manage high-volume communications including phone calls, letters, and text messages.</li><li>Advocate effectively with insurance companies to secure claim payment and resolution.</li><li>Document account activity thoroughly and maintain detailed notes.</li><li>Balance patient service needs with insurance collection and denial management responsibilities.</li><li>Maintain productivity and quality standards in a fast-paced environment.</li><li>Utilize available resources to independently work accounts and resolve complex insurance issues.</li></ul><p>Please complete an application and call (423) 237-7921 for immediate consideration! </p>
- 2026-11-12T18:33:44Z
- Vista, CA
- remote
- Temporary / Contract
- 24.00 - 30.00 USD / Hourly
- <p>A growing commercial services organization is adding a Billing Specialist to its accounting team. This person will play an important role in keeping customer accounts current, invoices accurate, and revenue moving through the door. The ideal candidate is comfortable working with a high volume of transactions and enjoys catching discrepancies before they become larger issues.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Prepare and process customer invoices for recurring services, maintenance work, and completed projects.</li><li>Review service tickets, work orders, purchase orders, and supporting documentation before billing.</li><li>Verify contract rates, labor charges, materials, and additional service fees.</li><li>Submit invoices through customer portals and follow up on rejected or disputed billing.</li><li>Research billing discrepancies and coordinate corrections with operations and accounting.</li><li>Maintain customer billing records and update account information.</li><li>Assist with accounts receivable follow-up, aging reports, and month-end billing reconciliations.</li></ul><p><br></p><p><br></p><p><br></p>
- 2026-11-05T00:18:45Z
- Woodbridge, NJ
- onsite
- Temporary to Hire
- 21.00 - 24.00 USD / Hourly
- <p>We are looking for an Accounts Receivable Specialist in Middlesex County, NJ. In this role you will be responsible for accounts receivable, collecting payments, posting payments, billing, and more. If you are looking to grow your career, this might be the opportunity for you!</p><p><br></p><p>Responsibilities: </p><p>• Process accounts receivable transactions, including generating and distributing invoices.</p><p>• Handle billing activities and ensure timely issuance of AR invoices to customers.</p><p>• Address customer inquiries and provide assistance with billing and payment-related concerns.</p><p>• Support invoice processing to ensure compliance and accuracy.</p><p>• Collaborate with the accounting supervisor to maintain accurate financial records.</p><p>• Assist with general data entry tasks related to financial transactions.</p><p>• Maintain organized documentation for financial processes and transactions.</p>
- 2026-10-22T19:48:44Z
- Tarrytown, NY
- onsite
- Temporary to Hire
- 22.00 - 25.00 USD / Hourly
- <p>We are seeking a customer-focused professional to support client relationships and deliver an exceptional customer experience via a contract-to-hire position. This role will serve as a key point of contact for customers, helping to ensure a smooth onboarding process, ongoing engagement, and long-term satisfaction.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Build and maintain strong relationships with clients and serve as a trusted resource.</li><li>Support customer onboarding, training coordination, and account management activities.</li><li>Respond to customer inquiries and collaborate with internal teams to resolve issues.</li><li>Monitor customer satisfaction and identify opportunities to strengthen client engagement.</li><li>Maintain accurate customer information and activity within CRM systems.</li><li>Partner with cross-functional teams to support retention and growth initiatives.</li></ul><p><br></p>
- 2026-11-02T22:03:49Z
- Lexington, KY
- remote
- Temporary / Contract
- 20.00 - 22.00 USD / Hourly
- <p>We are seeking an Accounts Receivable Specialist to join a growing organization in the Lexington area. This role is responsible for managing incoming payments, monitoring customer accounts, reconciling discrepancies, and supporting the overall cash flow of the business. The ideal candidate will be organized, detail-oriented, and comfortable communicating with customers regarding billing and payment matters.</p><p><br></p><p><strong>Essential Functions and Responsibilities</strong></p><p>• Generate and distribute customer invoices accurately and timely</p><p>• Post customer payments, including checks, ACH transactions, and wire transfers</p><p>• Monitor accounts to ensure timely collection of outstanding balances</p><p>• Follow up with customers regarding past-due invoices</p><p>• Research and resolve billing discrepancies and payment issues</p><p>• Reconcile accounts receivable balances and customer statements</p><p>• Maintain accurate customer records and payment documentation</p><p>• Assist with month-end close activities and AR reporting</p><p>• Prepare aging reports and communicate collection updates to management</p><p>• Collaborate with accounting, customer service, and sales teams to resolve account issues</p>
- 2026-10-30T19:28:43Z