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1606 results for Customer Experience Specialist in Secondary
- Philadelphia, PA
- onsite
- Permanent / Full Time
- - USD / Yearly
- <p>We have partnered with a thriving, manufacturer on their search for an organized Sales Support Specialist with proven expertise providing price quotes and completing order fulfillment. As the Sales Support Specialist, you will handle tasks such as: preparing reports, assisting the sales team on leads, researching product pricing, handling administrative duties, preparing sales presentations/proposals/contracts, coordinating the ordering process workflow, and manage the communication channels between internal departments. The ideal candidate for this role should have an intense passion for client satisfaction, advanced multi-tasking capabilities, superb customer service skills and a strong drive for problem-solving.</p><p><br></p><p>What you get to do everyday</p><p>· Provide administrative support to sales team</p><p>· Fulfill customer inquiries</p><p>· Serve as liaison between sales team, clients, and internal departments</p><p>· Manage and update customer accounts and CRM systems</p><p>· Resolve pricing issues/errors</p><p>· Build strong customer relationships</p><p>· Review and analyze customer feedback</p><p>· Track sales leads, monitor progress, and ensure follow-up</p><p>· Provide customer quotes and pricing</p><p>· Troubleshoot data performance inquiries</p>
- 2026-11-06T18:08:45Z
- Coopersburg, PA
- onsite
- Temporary / Contract
- 18.00 - 20.00 USD / Hourly
- <p>Robert Half is seeking a friendly, professional, and customer-focused <strong>Customer Service Representative</strong> to join our team. In this role, you will serve as a primary point of contact for customers, providing assistance, resolving issues, and ensuring a positive customer experience. The ideal candidate is an excellent communicator with strong problem-solving skills, attention to detail, and the ability to manage multiple tasks in a fast-paced environment.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Respond to customer inquiries via phone, email, chat, or in person</li><li>Resolve customer concerns, complaints, and service issues in a timely and professional manner</li><li>Provide accurate information about products, services, policies, and procedures</li><li>Process orders, returns, exchanges, and account updates</li><li>Maintain detailed and accurate customer records in internal systems</li><li>Escalate complex issues to the appropriate department when needed</li><li>Follow up with customers to ensure resolution and satisfaction</li><li>Support team goals related to service quality, response times, and customer satisfaction</li><li>Collaborate with internal teams to address customer needs and improve service processes</li></ul><p><br></p>
- 2026-10-29T15:33:44Z
- Social Circle, GA
- onsite
- Temporary / Contract
- 26.00 - 27.00 USD / Hourly
- <p>. This long-term contract position offers the opportunity to work closely with customers and internal teams to address requests, share updates, and keep client programs running smoothly. The role is best suited for someone who communicates clearly, stays organized, and is comfortable handling administrative and service-related tasks in a structured environment.</p><p><br></p><p>Responsibilities:</p><p>• Build and maintain strong client relationships through regular communication, timely follow-up, and careful resolution of routine and escalated concerns.</p><p>• Manage client support activities such as onboarding assistance, account administration, reporting coordination, and program-related requests.</p><p>• Collaborate with service operations and other internal partners to help meet account expectations and maintain agreed service performance.</p><p>• Gather customer needs and relay important details to the appropriate internal teams while helping address service issues and identify improvement opportunities.</p><p>• Coordinate system setup, user access, usability support, and client training to help ensure a smooth customer experience.</p><p>• Prepare and distribute standard operating procedures, reports, data summaries, and dispatch-related updates for assigned accounts.</p><p>• Lead scheduled client check-in calls to provide status updates, answer questions, and share relevant program information.</p><p>• Offer day-to-day guidance and basic training support to teammates when questions arise around processes or tools.</p><p>• Complete assigned tasks by following established procedures, escalating issues when needed, and working under close supervision to deliver accurate results.</p>
- 2026-11-11T17:13:46Z
- Woodridge, IL
- onsite
- Temporary to Hire
- 18.75 - 19.00 USD / Hourly
- We are looking for a Customer Service Representative to support customers and sales partners in Woodridge, Illinois within the agriculture industry. This contract opportunity with permanent potential is ideal for someone who thrives in a fast-paced environment, enjoys resolving order-related issues, and takes pride in delivering dependable service. In this role, you will oversee the full order lifecycle, respond to customer inquiries, and help ensure accurate account management throughout the business year.<br><br>Responsibilities:<br>• Serve as the primary point of contact for customers and sales representatives, providing timely support for questions, orders, and service needs.<br>• Coordinate the complete order process from initial entry through final resolution, including updates, confirmations, tracking, claims, and returns.<br>• Process daily transactions accurately within the order management system and B2B platform while maintaining detailed and organized records.<br>• Monitor customer accounts to preserve order accuracy, pricing consistency, shipment status, substitutions, and product availability across the season.<br>• Prepare, organize, and maintain sales order documentation and deliver requested reports to internal teams or customers.<br>• Share important timelines, inventory updates, and vendor-related information with customers to support informed decision-making.<br>• Build strong working relationships with customers, vendors, sales teams, and internal departments to promote a high level of service.<br>• Manage a high volume of inbound and outbound calls while prioritizing tasks, addressing concerns, and recommending effective solutions.<br>• Support cross-functional coverage, contribute to special projects, and assist with system testing, training, and process improvement efforts when needed.
- 2026-10-30T16:18:44Z
- Elk Grove Village, IL
- remote
- Temporary / Contract
- 21.85 - 25.30 USD / Hourly
- <p>We are looking for a Collections Specialist to support account recovery efforts for a contract position based in Illinois. this role will operate Monday - Friday, 12pm-8pm CST. In this role, you will work directly with customers to resolve overdue balances, arrange practical repayment options, and maintain accurate account records. This opportunity is well suited for someone who can manage frequent customer interactions, investigate payment issues, and deliver attentive service while meeting business-hour expectations for the assigned location.</p><p><br></p><p>Responsibilities:</p><p>• Manage a portfolio of delinquent accounts ranging from early-stage to more advanced past-due balances, taking appropriate action to secure payment.</p><p>• Develop and document payment arrangements that help customers bring overdue accounts back into good standing.</p><p>• Process account closures or service cancellations when payment is not received and established guidelines require further action.</p><p>• Prepare and distribute collection correspondence, maintain accurate mailing information, and update records when notices are returned.</p><p>• Partner with internal teams to research disputed charges and compile supporting documentation, including requested account-related certificates.</p><p>• Investigate missing or incorrectly applied payments, follow up with customers as needed, and ensure account details are corrected promptly.</p><p>• Create credit adjustments or memos when account review supports a billing correction.</p><p>• Handle a high volume of inbound and outbound customer communication while providing clear, effective resolution to account concerns.</p>
- 2026-10-30T21:23:44Z
- Roanoke, VA
- onsite
- Temporary / Contract
- 17.00 - 18.00 USD / Hourly
- <p>This is on onsite position in Roanoke, VA!</p><p>We are offering a long-term contract employment opportunity for a Patient Care Coordinator! This role is in the healthcare industry where you will be interacting with customers and patients, managing their accounts, and handling their inquiries.</p><p>Entry level applies are welcome!</p><p>Responsibilities:</p><p><br></p><p>• Engage in patient-facing activities and provide a high level of customer service.</p><p>• Process patient credit applications with accuracy and efficiency.</p><p>• Responsible for answering inbound calls and dealing with patient queries promptly.</p><p>• Maintain an up-to-date record of patient credit information.</p><p>• Perform authorizations, benefit functions, and billing functions as part of the role.</p><p>• Participate in clinical trial operations as required.</p><p>• Monitor patient accounts and take necessary actions based on account status.</p>
- 2026-10-29T16:58:44Z
- Denver, CO
- onsite
- Temporary / Contract
- 26.91 - 31.16 USD / Hourly
- <p>We are seeking a detail-oriented Vendor Support Specialist to support a high-volume vendor operations team. This role is responsible for managing incoming vendor requests, maintaining vendor accounts and documentation, coordinating administrative processes, and serving as a key point of contact for internal stakeholders and external business partners. The ideal candidate thrives in a fast-paced environment, can manage competing priorities, and is committed to delivering accurate and timely support.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Manage a high-volume shared inbox and prioritize incoming requests to ensure timely response and resolution.</li><li>Serve as a primary point of contact for vendors and internal stakeholders, providing professional and responsive support.</li><li>Support vendor onboarding, account setup, account maintenance, and documentation updates.</li><li>Complete and process vendor applications, forms, agreements, and other required paperwork.</li><li>Maintain accurate vendor records, billing information, and supporting documentation.</li><li>Partner with cross-functional teams to research and resolve vendor-related questions and administrative requests.</li><li>Track outstanding requests and follow through to completion, ensuring a high level of accuracy and customer service.</li><li>Assist with vendor transitions and operational projects requiring coordination, organization, and attention to detail.</li></ul>
- 2026-11-10T22:58:44Z
- Lewes, DE
- onsite
- Temporary to Hire
- 19.00 - 19.00 USD / Hourly
- <p>We are looking for a <strong>Customer Service Representative</strong> to support patient access operations in Lewes, Delaware. This contract opportunity with permanent potential is ideal for someone who enjoys helping patients, managing important registration details, and delivering attentive service in a fast-paced healthcare setting. The person in this role will handle patient account preparation, verify key information, and communicate clearly with patients and provider offices to help ensure a smooth care experience.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Prepare patient accounts in advance of scheduled visits by gathering and updating demographic, coverage, and related registration details.</p><p>• Respond to inbound and outbound calls to obtain missing information, explain next steps, and provide clear guidance to patients before appointments.</p><p>• Review physician orders for completeness, process documentation accurately, and support medical necessity and compliance-related checks.</p><p>• Create and maintain accurate patient records, including assigning medical record numbers and confirming account data is entered correctly.</p><p>• Collect insurance information, verify financial responsibility, and discuss point-of-service payments, prior balances, and available payment arrangements.</p><p>• Provide patients with instructions related to their upcoming services so they understand registration and visit requirements.</p><p>• Use designated electronic medical record platforms and supporting tools to document activity, access account information, and complete workflows efficiently.</p><p>• Deliver courteous, service-focused support that contributes to a positive patient experience and strong customer satisfaction results.</p>
- 2026-10-27T13:13:44Z
- Chicago, IL
- onsite
- Permanent / Full Time
- 45000.00 - 60000.00 USD / Yearly
- <p>We are looking for a Mortgage Payoff Specialist to support loan payoff administration and collateral release activities for our servicing operations in the northwest suburbs of Chicago, Illinois. In this role, you will help ensure paid-in-full loans are handled accurately, borrower refunds are processed correctly, and lien release documentation is completed on time. The ideal candidate brings a strong service mindset, careful attention to detail, and the ability to work within established mortgage servicing standards and client guidelines.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and deliver accurate mortgage payoff statements by reviewing loan data, fees, interest, and other applicable balances.</p><p>• Track loans approaching maturity or final payment and send required notices to borrowers in a timely manner.</p><p>• Resolve payoff shortages by communicating outstanding amounts and coordinating follow-up until balances are cleared.</p><p>• Complete paid-in-full processing, including confirmation notices and related account updates within servicing records.</p><p>• Calculate and issue surplus funds, borrower refunds, and other disbursements connected to loan payoff activity.</p><p>• Create, submit, and monitor lien release, satisfaction, reconveyance, and similar collateral documents through the appropriate recording channels.</p><p>• Investigate payoff discrepancies, account questions, and exceptions raised by borrowers, clients, attorneys, title partners, or internal teams.</p><p>• Maintain complete and accurate documentation in servicing platforms while supporting quality reviews and issue resolution efforts.</p>
- 2026-11-06T14:48:43Z
- New Haven, CT
- onsite
- Temporary / Contract
- 17.10 - 19.80 USD / Hourly
- We are looking for a Patient Access Specialist to support front-end patient registration and scheduling operations in a busy healthcare setting. This long-term contract position is ideal for someone who excels in customer service, handles high-volume activity with accuracy, and communicates effectively with patients, clinical teams, and callers. The person in this role will help create a smooth check-in and check-out experience while ensuring demographic, insurance, and appointment information is complete and correct. <br> Responsibilities: • Welcome patients at the front desk, guide them through arrival and departure procedures, and maintain a detail-oriented experience in a fast-paced environment. • Register patients by entering and updating demographic, coverage, and account details across required systems with a high level of accuracy. • Manage incoming calls, assess the nature of each inquiry, and coordinate appointment scheduling or routing based on patient needs and department guidelines. • Arrange new, follow-up, and rescheduled visits by aligning provider availability, visit type, and appointment length with operational requirements. • Confirm patient identity, collect required forms and signatures, and follow established safety and compliance procedures during the registration process. • Review insurance information, verify eligibility when appropriate, and document financial details needed to support accurate billing and reimbursement. • Assist walk-in and add-on patients promptly while keeping schedules organized and communicating updates to the care team as needed. • Support patients who need additional accommodations, including language assistance or other access-related considerations, to help ensure an inclusive care experience. • Monitor open appointment opportunities such as wait lists or recall needs and help fill available time slots efficiently. contract professionals working through our company may be eligible for a range of benefits, which can include: Medical, dental, and vision coverage. Enrollment in a retirement savings plan. Holiday pay eligibility, depending on assignment terms. Employee discounts and wellness offerings. Access to detail oriented development resources and training. State Specific Earned Absence pay
- 2026-10-26T18:38:43Z
- Columbus, OH
- onsite
- Temporary to Hire
- 18.21 - 23.00 USD / Hourly
- We are looking for a Patient Access Specialist to join a healthcare team in Columbus, Ohio in a Contract to Permanent position. This role focuses on creating a smooth and supportive experience for patients from arrival through departure while helping them navigate appointments and related services. It is a strong opportunity for someone who enjoys working with people, communicates clearly, and wants to build a long-term career in a fast-moving healthcare setting.<br><br>Responsibilities:<br>• Welcome patients upon arrival, complete the registration process, and prepare them for their scheduled visits.<br>• Confirm insurance coverage and review eligibility details to support accurate patient intake.<br>• Guide visitors and patients to the correct department, clinic area, or service location within the facility.<br>• Support the checkout process by arranging follow-up visits, diagnostic appointments, laboratory services, and other next steps recommended by care teams.<br>• Deliver attentive service that helps patients feel informed, comfortable, and confident throughout their visit.<br>• Encourage continuity of care by helping patients access additional services available within the organization.<br>• Maintain accurate scheduling and registration information while balancing multiple tasks in a busy front-office environment.
- 2026-10-27T15:18:45Z
- Nashua, NH
- onsite
- Temporary to Hire
- 17.50 - 20.00 USD / Hourly
- We are looking for a Patient Access Specialist to support patient intake and registration activities for a healthcare organization in Nashua, New Hampshire. This Contract to permanent opportunity is ideal for someone who combines strong customer service skills with accuracy in administrative and financial processes. In this role, you will help create a smooth patient experience by verifying information, explaining required documentation, and supporting compliant account setup before and during service.<br><br>Responsibilities:<br>• Manage patient admissions, registration, and pre-registration activities for scheduled and walk-in services while ensuring records are complete and accurate.<br>• Verify demographic and insurance details, assign or confirm medical record numbers, and enter information correctly to support billing and claim accuracy.<br>• Review physician orders and medical necessity criteria, identify documentation needs, and provide patients with clear instructions related to their visit.<br>• Explain consent forms, notices, and patient education materials to patients or authorized representatives, obtain required signatures, and document completion appropriately.<br>• Conduct inbound and outbound calls to gather missing account information, discuss patient financial responsibility, and collect point-of-service payments or outstanding balances when applicable.<br>• Use insurance verification tools to confirm eligibility, select the correct coverage plan, and record benefit details that support reimbursement and clean claim submission.<br>• Deliver compassionate, service-focused interactions that align with organizational standards for patient satisfaction and clear, accurate communication.<br>• Monitor account quality through audits and reporting tools, correct registration issues, and share accurate data with leadership to maintain compliance and performance standards.
- 2026-10-22T19:18:46Z
- Roanoke, VA
- remote
- Temporary / Contract
- 17.00 - 18.00 USD / Hourly
- <p>We are looking for a Long-term Health Customer Service Associate to support patient registration and front-line service activities for a healthcare team in Roanoke, Virginia. This Long-term Health Customer Service Associate position is well suited for someone who enjoys helping patients, managing high-volume interactions, and providing accurate information in a fast-paced medical environment. The Long-term Health Customer Service Associate role includes <strong><u>rotating weekend</u></strong> coverage and offers shift differential pay, making it a strong opportunity for candidates with customer-facing or patient support experience.</p><p><br></p><p>Responsibilities:</p><ul><li>Engage in patient-facing activities and provide a high level of customer service.</li><li>Process patient credit applications with accuracy and efficiency.</li><li>Responsible for answering inbound calls and dealing with patient queries promptly.</li><li>Maintain an up-to-date record of patient credit information.</li><li>Perform authorizations, benefit functions, and billing functions as part of the role.</li><li>Participate in clinical trial operations as required.</li><li>Monitor patient accounts and take necessary actions based on account status.</li></ul>
- 2026-10-29T21:23:45Z
- Cedar Rapids, IA
- onsite
- Temporary to Hire
- 35.00 - 40.00 USD / Hourly
- <p>Are you a detail-oriented operations professional who enjoys working across inventory, purchasing, vendor relations, and process improvement? Our client is seeking a <strong>Inventory and Purchasing Specialist</strong> to play a key role in managing customer and vendor returns while supporting purchasing and inventory functions across the organization.</p><p>This position offers a unique blend of <strong>inventory control, purchasing support, vendor communication, data management, and process coordination</strong>. The ideal candidate is highly organized, analytical, and comfortable managing multiple priorities in a fast-paced environment.</p><p><strong>Key Responsibilities</strong></p><p><strong></strong></p><p><strong>Returns, Inventory & Accounting Support</strong></p><ul><li>Manage customer returns from initiation through final resolution.</li><li>Process vendor returns for damaged, defective, inaccurate, or excess inventory.</li><li>Perform inventory cycle counts and assist with reconciliation efforts.</li><li>Support annual physical inventory activities across multiple locations.</li><li>Process inventory adjustments and maintain accurate inventory records.</li><li>Work closely with warehouse teams to ensure inventory accuracy and timely issue resolution.</li></ul><p><strong>Purchasing & Supply Chain Support</strong></p><ul><li>Request and evaluate vendor quotes.</li><li>Create and manage stock purchase orders.</li><li>Process and monitor direct-ship purchase orders.</li><li>Coordinate inventory transfers between locations.</li><li>Review and process purchase order acknowledgements.</li><li>Follow up on open or unacknowledged purchase orders.</li><li>Track shipments and expedite late deliveries.</li><li>Update order status and delivery information within the ERP system.</li><li>Assist with purchasing reports, data analysis, and inventory planning initiatives.</li><li>Resolve vendor shipment discrepancies and coordinate corrective actions.</li></ul><p><strong>Vendor & Data Management</strong></p><ul><li>Establish and maintain vendor records and contacts.</li><li>Maintain product and warehouse item files.</li><li>Ensure accurate documentation and electronic file organization.</li><li>Support continuous improvement efforts related to purchasing and inventory processes.</li></ul><p><br></p>
- 2026-11-02T21:38:44Z
- Brunswick, ME
- onsite
- Permanent / Full Time
- 45760.00 - 58240.00 USD / Yearly
- <p>Robert Half has partnered with a locally owned construction company to locate an <strong>Accounts Payable - Payroll Specialist </strong>with administrative skills for a full time position with benefits.</p><p><br></p><p>This is an on-site position, must live in Maine.</p><p><br></p><p>The ideal <strong>AP- Payroll </strong>candidate will have the following skills and experience:</p><ul><li>1+ year Accounts Payable including check runs</li><li>Payroll experience for small company</li><li>Administrative skills for some office work</li><li>Pleasant communication skills to answer phone</li><li>Intermediate Excel skills</li><li>Some accounting coursework preferred </li></ul><p><br></p><p>Employer offers benefits including: Health, Dental, Vision, 401k with match, paid vacation and holidays.</p><p><br></p><p>For consideration, please apply online with resume.</p><p>If you're already working with a RH recruiter, please reach out to us directly.</p><p>Jennifer Thompson </p><p>Robert Half Finance & Acccounting - Permanent Placement</p>
- 2026-11-10T19:34:11Z
- Century City, CA
- remote
- Temporary / Contract
- 25.00 - 35.00 USD / Hourly
- <p><strong>Position Summary</strong></p><p> </p><p>We are seeking a skilled and customer-focused Desktop Support Technician to provide advanced technical support for end users across the organization. This role serves as a primary escalation point for Tier I support issues and is responsible for troubleshooting hardware, software, network connectivity, and endpoint-related issues. The ideal candidate will possess strong technical expertise, excellent customer service skills, and the ability to work independently in a fast-paced environment.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Provide Tier II support for desktops, laptops, mobile devices, printers, and related peripherals.</li><li>Diagnose and resolve complex hardware, software, operating system, and application issues.</li><li>Install, configure, maintain, and upgrade workstations, software, and equipment.</li><li>Support Microsoft 365 applications, including Outlook, Teams, OneDrive, and SharePoint.</li><li>Manage user accounts, permissions, and access within Active Directory and Azure Active Directory (Entra ID).</li><li>Assist with onboarding and offboarding activities, including equipment deployment and account provisioning.</li><li>Troubleshoot network connectivity issues, including VPN, Wi-Fi, and basic LAN/WAN problems.</li><li>Document incidents, resolutions, and procedures within the IT ticketing system.</li><li>Escalate issues to appropriate teams when necessary and track resolution through completion.</li><li>Maintain inventory of IT assets and assist with technology refresh initiatives.</li><li>Support conference room technology, audio/video equipment, and meeting room setups.</li><li>Participate in after-hours support, maintenance activities, and on-call rotations as required.</li><li>Follow company security policies and assist with endpoint compliance initiatives.</li></ul><p><br></p>
- 2026-11-13T08:09:01Z
- Lewes, DE
- onsite
- Temporary to Hire
- 19.00 - 19.00 USD / Hourly
- <p>Robert Half is partnering with a reputable healthcare organization in Lewes, DE, and the surrounding areas to offer <strong>entry-level opportunities</strong> for motivated and career-driven individuals. If you are looking to get a foot in the door in the medical field and gain hands-on professional experience, this is the perfect opportunity for you! These long-term contract roles will provide hours and the potential for long-term growth in a dynamic healthcare environment. Schedules include first and mid shifts, with some requiring availability for one or two Saturdays a month.</p><p> </p><p><strong>What’s in it for you?</strong></p><ul><li><strong>Bonus Incentives</strong></li><li><strong>Paid Certifications</strong> to enhance your skills and value in the field</li><li><strong>Tuition Reimbursement</strong> to support your continued education</li><li><strong>Comprehensive Benefits Package</strong>, including healthcare, retirement options, and more</li><li><strong>Career Advancement Opportunities</strong> in a company committed to your professional development</li></ul><p><strong>What We’re Looking For</strong>:</p><p>Candidates with proven success in a customer service capacity are encouraged to apply, even without direct healthcare experience. Transferable skills such as effective communication, strong organizational abilities, and a passion for helping others will position you for success in this role.</p><p>We are offering a contract-to-hire employment opportunity in the healthcare industry for a Customer Service Representative. The role is located in Lewes, Delaware, United States. As a Patient Service Representative, you will be tasked with managing patient data, handling insurance details, and providing excellent customer service.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Maintain precise records of customer credit information.</p><p>• Take necessary action by monitoring customer accounts.</p><p>• Handle both inbound and outbound calls to gather patient's demographic, insurance, and other relevant details.</p>
- 2026-10-21T20:18:43Z
- New York, NY
- remote
- Temporary / Contract
- 19.00 - 22.00 USD / Hourly
- We are looking for a Customer Service Representative to support a high-volume service environment. This long-term contract position is ideal for someone who communicates clearly, stays organized under pressure, and is committed to delivering a positive customer experience. The person in this role will handle incoming customer interactions, process order information accurately, and provide timely resolutions while maintaining a detail-oriented and helpful approach.<br><br>Responsibilities:<br>• Respond to a steady flow of inbound customer calls with empathy and accuracy.<br>• Enter customer orders and service details into company systems while maintaining a high level of data accuracy.<br>• Assist callers with questions, concerns, and service-related requests by providing clear and timely information.<br>• Place outbound calls as needed to follow up on customer inquiries, confirm details, or provide updates.<br>• Document customer interactions thoroughly to ensure complete records and smooth issue resolution.<br>• Resolve routine service concerns efficiently and escalate more complex matters to the appropriate team when necessary.<br>• Maintain strong service standards by balancing call quality, responsiveness, and attention to detail.
- 2026-10-30T17:38:44Z
- Westminster, CA
- onsite
- Temporary / Contract
- 23.75 - 27.50 USD / Hourly
- We are looking for a Customer Service Representative to support members and prospective members with pharmacy benefit questions in Westminster, California. This Long-term Contract position is ideal for someone who thrives in a fast-paced call center setting and is committed to delivering accurate, compassionate service. The person in this role will handle benefit-related inquiries, coordinate refill support with network pharmacies, and ensure each interaction is documented thoroughly while meeting healthcare compliance standards.<br><br>Responsibilities:<br>• Respond to inbound member and prospective member inquiries related to pharmacy benefits, coverage details, and service options.<br>• Provide assistance with prescription refill coordination by working with approved pharmacy partners when additional support is needed.<br>• Escalate medication-related or clinical issues to appropriate clinical leadership for review and follow-up.<br>• Partner with internal teams focused on medication adherence to support outreach efforts and help improve member outcomes.<br>• Participate in assigned calling campaigns designed to enhance member service and strengthen engagement.<br>• Follow established procedures, reference materials, and departmental guidelines to complete work accurately and efficiently.<br>• Identify workflow challenges, communicate improvement ideas to management, and report operational issues through proper channels.<br>• Record member interactions, actions taken, and required follow-up in designated systems according to documentation standards.<br>• Attend team meetings, training sessions, and ongoing coaching activities to maintain service quality and performance expectations.<br>• Comply with all applicable federal, state, and organizational regulations, policies, and operational requirements.
- 2026-10-21T16:38:57Z
- Bethlehem, PA
- onsite
- Temporary / Contract
- - USD / Hourly
- We are looking for a Procurement Specialist to support daily purchasing operations and help maintain efficient procurement processes for a Long-term Contract position in Bethlehem, Pennsylvania. This role works closely with internal teams and suppliers to manage indirect and capital purchasing activities, resolve order-related issues, and keep procurement records accurate and up to date. The position also serves as a key point of support for the Esker platform, assisting users with purchasing workflows and helping improve day-to-day operational effectiveness.<br><br>Responsibilities:<br>• Manage indirect and capital purchasing transactions within the Esker system, including creating and processing requisitions and purchase orders.<br>• Act as the main support resource for employees using Esker by providing guidance, user assistance, and troubleshooting for purchasing and approval workflows.<br>• Address supplier-related concerns involving quality, service, and delivery, and help drive timely resolution of material or order issues.<br>• Track supplier complaints, returns, corrective actions, and debit memo documentation to ensure proper follow-up and recordkeeping.<br>• Review outstanding purchase orders and communicate with suppliers to confirm shipment timing and reduce delivery delays.<br>• Maintain accurate procurement data, supplier records, and purchasing documentation across procurement systems and related databases.<br>• Assist with supplier setup activities and collect required qualification documents for onboarding and ongoing compliance.<br>• Coordinate purchases for recurring indirect needs such as office, laboratory, maintenance, and service-related items.<br>• Support procurement team members with reporting, spend analysis, sourcing support, and other operational purchasing projects.<br>• Develop knowledge of assigned purchasing categories and contribute to broader procurement or material planning responsibilities as business needs evolve.
- 2026-11-12T17:13:48Z
- Superior, WI
- onsite
- Temporary / Contract
- 20.00 - 21.00 USD / Hourly
- <p>Are you passionate about helping others and delivering exceptional customer service? We are seeking a <strong>Customer Service Representative</strong> to join a respected non-profit organization in Superior, Wisconsin. This contract-to-permanent opportunity is ideal for someone who thrives in a fast-paced environment, enjoys interacting with people, and takes pride in providing accurate, solution-focused support.</p><p>In this role, you'll be the first point of contact for customers, managing inbound inquiries, processing orders, and ensuring every interaction leaves a positive impression. If you're organized, detail-oriented, and enjoy making a difference through outstanding service, we'd love to hear from you.</p><p><br></p><p><strong>Why Join Us?</strong></p><ul><li>Opportunity to transition into a permanent position</li><li>Meaningful work supporting a mission-driven organization</li><li>Collaborative and supportive team environment</li><li><strong>$1,000+ Quarterly Performance Bonus</strong> available to all contractors and employees</li></ul><p><strong>Key Responsibilities</strong></p><ul><li>Deliver exceptional customer service by handling a high volume of inbound calls empathy and efficiency.</li><li>Assist customers by answering questions, resolving routine concerns, and providing guidance on products, services, and available resources.</li><li>Accurately enter orders and customer information into internal systems while maintaining a high level of attention to detail.</li><li>Document customer interactions thoroughly to ensure complete and up-to-date records.</li><li>Conduct outbound calls as needed to follow up on requests, verify information, or provide status updates.</li><li>Manage multiple priorities in a fast-paced call center environment while consistently meeting service and productivity goals.</li><li>Escalate complex issues to the appropriate team members to ensure timely and effective resolution.</li></ul><p><br></p>
- 2026-10-23T13:24:06Z
- Boothwyn, PA
- onsite
- Temporary / Contract
- 28.50 - 33.00 USD / Hourly
- We are looking for a Contract L2 IT Support Specialist to deliver advanced technical support for employees in Pennsylvania, while helping keep day-to-day technology operations stable and efficient. This role serves as a key escalation point for complex end-user issues and contributes to the administration of systems, devices, and core business applications across multiple locations. The position also works closely with internal teams and external service partners to support infrastructure improvements, site growth, and broader IT initiatives.<br><br>Responsibilities:<br>• Resolve escalated support requests involving desktops, laptops, printers, mobile devices, and related hardware that require Tier II technical expertise.<br>• Diagnose and correct issues affecting Windows environments, endpoint performance, application functionality, network access, and user connectivity.<br>• Provide both onsite and remote assistance to employees across corporate and branch locations, ensuring timely and attentive service.<br>• Administer user accounts, access rights, security groups, and identity-related tasks within Active Directory and Microsoft Entra ID.<br>• Support endpoint management, device security controls, and Windows-based infrastructure in coordination with internal standards and operational needs.<br>• Assist with Azure administration and hybrid cloud support activities, including troubleshooting access and environment-related issues.<br>• Investigate network-related problems involving TCP/IP, wireless connections, remote access, and overall branch connectivity.<br>• Support enterprise applications and other operational platforms by handling incidents, upgrades, testing, and vendor coordination.<br>• Manage imaging, deployment, replacement, repair, and tracking of IT hardware while maintaining accurate asset inventory and documentation.<br>• Contribute to office expansions, branch integrations, infrastructure enhancements, and technology standardization efforts, including recommendations for improved tools and solutions.
- 2026-11-06T18:33:43Z
- Austintown Nt, OH
- onsite
- Temporary to Hire
- 19.00 - 22.00 USD / Hourly
- We are looking for a customer-focused, detail-oriented individual to support service coordination and work order activity for a busy construction and contractor environment in Ohio. This contract-to-permanent position is ideal for someone who thrives in a fast-moving setting, communicates clearly with vendors and internal teams, and can keep multiple service requests organized at once. This role will help drive work orders from initial intake through completion while ensuring timely updates, accurate documentation, and a high standard of client support.<br><br>Responsibilities:<br>• Manage service requests across multiple platforms by entering updates, reviewing details, and maintaining accurate records throughout the life of each order.<br>• Coordinate work orders from creation through closeout, ensuring progress is monitored, timelines are met, and outstanding items are followed through to resolution.<br>• Assign service calls to subcontractors based on established procedures, service expectations, and required response times.<br>• Schedule and oversee vendor visits, repair activity, inspections, and client-specific projects across multiple sites, confirming completion and documenting outcomes.<br>• Support field technicians by confirming dispatch details, obtaining estimated arrival times, assisting with site access, and processing approved adjustments when needed.<br>• Monitor open orders closely, follow up on quotes, parts availability, and technician status, and escalate urgent issues quickly to the appropriate contacts.<br>• Gather and review vendor billing support documents to help ensure required information is complete and aligned with client expectations.<br>• Communicate with internal departments and redirect calls when appropriate to maintain smooth coordination and efficient issue resolution.<br>• Produce and reference reports or database information requested by leadership and contribute ideas that improve workflow efficiency and service quality.
- 2026-11-13T15:28:46Z
- San Diego, CA
- remote
- Temporary / Contract
- 22.00 - 25.00 USD / Hourly
- <p>Position Overview</p><p>Our client, an established insurance organization, is seeking a detail-oriented and customer-focused Sales Support Coordinator to provide administrative and operational support to the sales team. This individual will play an important role in supporting day-to-day sales activities, coordinating client communications, maintaining accurate records, and helping ensure a seamless experience for prospective and existing clients.</p><p>The ideal candidate is organized, proactive, and comfortable working in a fast-paced, deadline-driven environment. This role requires strong communication skills, attention to detail, and the ability to manage multiple priorities while providing exceptional support to sales professionals and clients.</p><p>Key Responsibilities</p><ul><li>Provide day-to-day administrative support to insurance agents, account executives, and the sales team.</li><li>Assist with preparing proposals, quotes, presentations, and other client-facing sales materials.</li><li>Coordinate the collection of client information and documentation needed for insurance applications and policy processing.</li><li>Enter, update, and maintain accurate client, prospect, and policy information within internal databases and CRM systems.</li><li>Follow up with clients, insurance carriers, and internal departments regarding outstanding documentation, quotes, renewals, and policy updates.</li><li>Assist with processing new business applications, policy changes, endorsements, and renewals.</li><li>Track sales activity, maintain pipeline reports, and assist with preparing sales performance reports.</li><li>Coordinate client meetings, appointments, and follow-up communications.</li><li>Respond to incoming client inquiries and route requests to the appropriate sales or account management team members.</li><li>Support the sales team with prospecting activities, lead tracking, and maintaining organized client records.</li><li>Assist with preparing renewal documentation and monitoring upcoming policy expiration dates.</li><li>Ensure all client documentation is organized, accurate, and maintained in accordance with company procedures.</li><li>Provide general administrative and operational support to the sales department as needed.</li></ul><p><br></p>
- 2026-11-07T00:23:43Z
- Blue Ash, OH
- onsite
- Temporary / Contract
- 19.00 - 20.00 USD / Hourly
- We are looking for a Patient Access Specialist to support a healthcare team in Ohio. This Long-term Contract position plays an important role in creating a smooth experience for patients by preparing registration and coverage details ahead of scheduled care. The ideal candidate brings strong service skills, a high level of accuracy, and the ability to work effectively with patients, clinical teams, and insurance representatives.<br><br>Responsibilities:<br>• Prepare patient accounts in advance of visits by completing registration steps before scheduled services take place.<br>• Review and maintain demographic, insurance, and financial details to ensure patient records remain current and accurate.<br>• Secure required prior authorizations, pre-certifications, and related approvals from insurance carriers.<br>• Conduct coverage and eligibility checks to confirm financial clearance requirements are satisfied before appointments.<br>• Arrange patient appointments and enter scheduling information correctly into the appropriate management system.<br>• Explain registration needs, benefit-related information, and missing documentation requirements to patients in a clear and thorough manner.<br>• Partner with providers, office staff, and payers to address issues that could delay treatment or access to services.<br>• Protect confidential information and maintain complete records in alignment with healthcare privacy and organizational standards.<br>• Provide responsive and empathetic support to patients by answering questions and helping resolve concerns efficiently.
- 2026-10-14T21:28:43Z