<p>We are looking for a dedicated Medical Front Desk Coordinator to join our team in Seattle, Washington. This is a long-term contract position that involves ensuring a smooth and detail-oriented patient experience while managing administrative tasks in a fast-paced healthcare environment. The ideal candidate will possess strong organizational skills and a commitment to delivering exceptional service.</p><p><br></p><p>Responsibilities:</p><p>• Verify patients' insurance coverage and eligibility while reviewing their benefits.</p><p>• Accurately collect copays and process payments using established procedures.</p><p>• Resolve registration discrepancies and address front-end claim edits efficiently.</p><p>• Oversee patient flow and maintain precise documentation in Epic systems.</p><p>• Handle referrals and intake for specialty services, including managing virtual referrals from One Medical.</p><p>• Communicate effectively with both clinical and administrative staff to ensure coordinated patient care.</p><p>• Provide outstanding customer service to patients while addressing inquiries and concerns.</p><p>• Ensure the reception area operates smoothly, including managing multi-line phone systems and inbound calls.</p>
<p><strong>Description</strong></p><p>Robert Half is hiring a Front Desk Coordinator to manage front office operations and provide administrative support for our client. This contract role is ideal for organized, client-focused professionals.</p><p><strong>Responsibilities:</strong></p><ul><li>Coordinate front desk operations and manage visitor check-in procedures.</li><li>Answer multi-line phone systems and direct calls appropriately.</li><li>Schedule and confirm appointments and conference room reservations.</li><li>Assist with administrative tasks including data entry and correspondence.</li><li>Maintain office supply inventory and coordinate with vendors.</li></ul>
We are looking for a meticulous and organized Insurance Referral Coordinator to join our team in Seattle, Washington. In this Contract to permanent position, you will play a vital role in managing patient referrals and authorizations to ensure seamless access to specialized care and essential services. This role requires exceptional attention to detail, effective communication skills, and the ability to handle multiple tasks in a fast-paced environment.<br><br>Responsibilities:<br>• Handle referral orders and facilitate pre-authorization processes to ensure timely access to specialized care.<br>• Coordinate appointments and ancillary services, including consultations, imaging, and laboratory tests.<br>• Provide clear and accurate responses to patient inquiries regarding insurance and billing matters.<br>• Organize and manage patient educational activities related to their referrals.<br>• Oversee the purchase or rental of medical equipment and materials needed for patient care.<br>• Collaborate with healthcare providers to ensure all referral documentation is complete and accurate.<br>• Maintain up-to-date records and ensure compliance with insurance requirements.<br>• Support patients by addressing concerns and guiding them through the referral process.