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5 results for Customer Service Specialist in Seattle, WA

Customer Service Representative

Seattle, WA
onsite
Temporary / Contract
23.75 - 25 USD / Hourly
We are looking for a Customer Service Representative to support daily front-line operations in an ambulatory clinic in Seattle, Washington. This Long-term Contract position is ideal for someone who enjoys helping patients, managing high-volume communication, and keeping appointment workflows organized. The person in this role will create a welcoming experience for patients while coordinating administrative tasks that contribute to efficient, safe, and responsive care. Responsibilities: • Respond to incoming patient calls promptly, provide clear assistance, and direct inquiries to the appropriate clinical or administrative contacts. • Arrange, confirm, and adjust appointments while maintaining accurate daily schedules for providers and clinic operations. • Welcome patients during visits, guide them through check-in and rooming activities, and help ensure a respectful and comfortable experience. • Enter and update service-related information with accuracy, including order details and other required documentation. • Support clinic revenue-related processes by collecting and processing payments in accordance with established procedures. • Share test result information as directed and address routine patient questions with professionalism, empathy, and discretion. • Coordinate with physicians, managers, and support staff to keep patient flow organized and resolve scheduling or service issues efficiently. • Place outbound calls when needed for appointment follow-up, scheduling updates, reminders, or additional patient support.
2026-05-18T00:00:00Z

Customer Service Manager

Tacoma, WA
onsite
Temporary / Contract
26 - 34 USD / Hourly
We are looking for a Customer Service Manager to lead daily service and inside sales activities for a long-term Contract position based in Tacoma, Washington. This role is ideal for someone who can balance hands-on customer support with team leadership in a fast-paced industrial supply environment. You will guide a small team, help improve workflow across the front counter and showroom, and ensure customers receive accurate, timely service. Responsibilities:• Lead day-to-day operations for the customer service and inside sales team, setting clear expectations for responsiveness, accuracy, and professionalism.• Support customers in person and by phone by answering questions, identifying product needs, and offering appropriate solutions.• Oversee order entry, payment handling, and related documentation to maintain dependable and organized records.• Coach and develop team members through onboarding, daily guidance, and ongoing training on procedures and service standards.• Partner with warehouse, purchasing, accounting, and sales personnel to keep orders moving efficiently and resolve issues quickly.• Step in on larger or more complicated requests to help secure the right products, pricing, and fulfillment details for customers.• Monitor showroom presentation by keeping merchandise orderly, pricing current, and stock levels aligned with business needs.• Perform inventory checks and verify order accuracy to reduce errors and support on-time completion.• Assist with pulling, packing, and coordinating outbound orders during high-volume periods.• Identify opportunities to improve internal processes and learn new systems as needed to support operational effectiveness.
2026-05-20T00:00:00Z

Customer Service

Auburn, WA
onsite
Temporary / Contract
21 - 23 USD / Hourly
Job Summary:We are seeking a reliable and customer-focused Customer Service Representative to join a team in Federal Way. This role serves as a key point of contact for customers, providing support, resolving inquiries, and ensuring a positive experience across all interactions.Key Responsibilities:<ul><li>Respond to inbound calls, emails, and inquiries in a timely and professional manner</li><li>Assist customers with questions related to services, accounts, or requests</li><li>Resolve issues efficiently while maintaining a high level of customer satisfaction</li><li>Enter and update customer information accurately in internal systems</li><li>Coordinate with internal teams to address and escalate concerns as needed</li><li>Maintain detailed records of customer interactions and follow-ups</li><li>Support additional administrative or clerical tasks as assigned</li></ul>
2026-05-22T00:00:00Z

Patient Service Representative

Burien, WA
onsite
Temporary / Contract
24 - 26 USD / Hourly
We are looking for a Patient Service Representative to support scheduling and patient access activities for a healthcare team in Burien, Washington. This Long-term Contract position is ideal for someone with strong communication skills, solid knowledge of medical terminology, and the ability to guide patients through appointment, referral, and insurance-related questions with empathy and accuracy. The person in this role will help coordinate visits, maintain complete patient information, and contribute to a smooth experience for both patients and referring providers. Responsibilities: • Schedule patient visits and related services while aligning appointments with referral approvals and clinic guidelines. • Confirm and update patient demographic details and enter accurate information into the electronic medical record. • Review insurance coverage, verify eligibility, and document authorization or referral information needed before appointments. • Respond to patient questions regarding billing, benefits, and expected costs, and obtain estimates when requested. • Track required items such as lab work, imaging, scans, and referrals to help ensure patients are prepared for their visits. • Communicate with patients, physicians, and referring offices when additional documentation, second opinions, or updated approvals are required. • Upload, scan, and organize records in the appropriate sections of the medical record system to keep documentation current. • Arrange support services such as interpreters, transportation, or other accommodations that improve access to care and patient satisfaction. • Provide pre-visit guidance and follow established procedures for missed appointments, cancellations, and follow-up communication. • Assist with workflow changes related to internal system updates as needed while maintaining continuity of scheduling and patient service operations.
2026-05-20T00:00:00Z

Communication Specialist

Seattle, WA
onsite
Temporary / Contract
45 - 58 USD / Hourly
We are looking for a Sr. Communication Specialist to support strategic marketing and communications initiatives for a growing clinical organization in Seattle, Washington. This Long-term Contract position will focus on shaping outreach efforts, strengthening visibility for expanding services, and helping drive patient engagement through well-executed campaigns. The ideal candidate brings a strong sense of ownership, works effectively with a range of stakeholders, and is comfortable operating in a healthcare or other regulated environment. Responsibilities:• Develop and execute integrated communication and marketing initiatives that increase awareness of clinical services and support patient growth objectives.• Collaborate closely with clinical leadership and internal partners to translate business priorities into clear, audience-focused messaging and outreach plans.• Create compelling written content for campaigns, announcements, promotional materials, and other communication channels while maintaining brand consistency.• Manage multiple cross-functional projects from planning through delivery, ensuring timelines, approvals, and stakeholder expectations are effectively coordinated.• Support communication planning for new clinic promotion and service expansion efforts, including targeted campaigns aligned with organizational goals.• Partner with internal teams to strengthen both external messaging and internal communications that keep stakeholders informed and engaged.• Use reporting insights and available data to evaluate campaign performance and refine communication strategies for improved results.
2026-05-22T00:00:00Z