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9 results for Customer Service Specialist in Seattle, WA

Customer Service Representative
  • Bellevue, WA
  • remote
  • Contract / Temporary to Hire
  • 22.00 - 26.00 USD / Hourly
  • <p>We are seeking a friendly and solution-oriented Customer Service Representative to support client interactions and service delivery in Bellevue, Washington. This contract-to-permanent opportunity is ideal for someone who enjoys helping others, resolving issues, and working in a team-focused environment.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Respond to customer inquiries via phone, email, and chat</li><li>Resolve issues efficiently while maintaining a positive attitude</li><li>Document customer interactions and update account information</li><li>Collaborate with internal teams to ensure timely resolution of concerns</li><li>Provide product or service information clearly and accurately</li><li>Follow up with customers to ensure satisfaction and issue closure</li><li>Maintain knowledge of company policies and procedures</li><li>Support special projects and administrative tasks as needed</li></ul><p><br></p>
  • 2025-11-04T17:19:01Z
IT Support Specialist I
  • Bellevue, WA
  • onsite
  • Temporary
  • 27.00 - 33.00 USD / Hourly
  • <p>Robert Half is seeking an experienced IT Support Specialist to join our team and provide high-quality technical support a client located in Bellevue, Washington. This role focuses on resolving Tier 1-level tickets quickly and efficiently, primarily involving laptop issues, application access, and Slack-related support. The ideal candidate will have strong customer service skills, the ability to troubleshoot across Windows and Mac environments, and experience working within ticketing systems.</p><p> </p><p><strong>Duration:</strong> Long-term contract</p><p><strong>Location:</strong> 100% Onsite in Bellevue, Washington</p><p><strong>Schedule:</strong> Monday-Friday (8AM-5PM)</p><p> </p><p><strong>Responsibilities:</strong></p><ul><li>Respond to and resolve quick-resolution IT tickets (typically < 30 minutes).</li><li>Troubleshoot laptop and desktop issues (Windows 11, MacOS).</li><li>Respond to Slack messages and provide real-time support to end users.</li><li>Manage application access requests and permission-related issues.</li><li>Support Zoom, Slack, Microsoft 365 Suite, and other collaboration tools.</li><li>Document all work within ticketing systems (Jira, Zendesk, ServiceNow).</li><li>Escalate complex issues to higher-level support teams when needed.</li><li>Perform root cause analysis to prevent recurring issues.</li><li>Collaborate with team members to ensure seamless IT service delivery.</li><li>Provide excellent customer service and diffuse difficult situations professionally.</li></ul>
  • 2025-10-22T18:33:47Z
Payroll Specialist
  • Gig Harbor, WA
  • remote
  • Temporary
  • 28.00 - 40.00 USD / Hourly
  • <p>We are seeking a detail-oriented and experienced Contract Payroll Administrator to oversee payroll functions using ADP Workforce Now (ADP WFN) for our organization located in Gig Harbor, WA. The ideal candidate will have a strong understanding of payroll regulations, possess exceptional organizational skills, and be comfortable working in a dynamic, fast-paced environment.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Process payroll accurately and on time using ADP Workforce Now (ADP WFN), ensuring compliance with federal, state, and local regulations.</li><li>Handle payroll-related inquiries and discrepancies with efficiency, maintaining a high level of customer service for employees.</li><li>Maintain payroll system records, including employee changes, deductions, benefits, garnishments, and tax withholding updates.</li><li>Prepare reports detailing payroll outcomes and reconcile discrepancies between payroll reports and financial accounts.</li><li>Verify employee timesheets, imported data, and resolve issues related to hours worked, overtime, or PTO prior to payroll submission.</li><li>Collaborate with HR and Finance teams to ensure seamless communication of payroll updates and compliance issues.</li><li>Stay updated on changes to payroll laws and regulations to minimize compliance risks.</li><li>Manage confidential information with utmost discretion and professionalism.</li></ul><p><br></p>
  • 2025-10-27T21:04:54Z
Payroll Specialist
  • Tacoma, WA
  • onsite
  • Temporary
  • 35.00 - 40.00 USD / Hourly
  • <p><strong>Job Summary</strong>: We are seeking a detail-oriented and experienced <strong>Payroll Specialist</strong> to join our team and ensure accurate and compliant payroll processes. The ideal candidate will have a strong understanding of payroll procedures, labor and industries (L& I) requirements, certified payroll, and tools such as LCP Tracker. This position also requires experience with handling affidavits and the ability to serve as a backup for certified payroll functions. If you have a passion for compliance, accuracy, and contributing to a dynamic team, we encourage you to apply.</p><p><strong>Key Responsibilities</strong>:</p><ul><li><strong>Payroll Processing</strong>: Accurately process payroll for employees, ensuring compliance with company policies and all federal, state, and local regulations.</li><li><strong>L& I Reporting</strong>: Manage Labor & Industries (L& I) reporting and maintain accurate records to meet compliance requirements.</li><li><strong>LCP Tracker Management</strong>: Utilize and maintain LCP Tracker for monitoring and reporting certified payroll activities, ensuring accuracy and correctness.</li><li><strong>Certified Payroll Backup</strong>: Act as the backup resource for certified payroll processes, ensuring consistent workflows and timely processing.</li><li><strong>Affidavit Management</strong>: Prepare, review, and submit affidavits related to payroll and labor compliance as required by governing bodies or client contracts.</li><li><strong>Compliance Assurance</strong>: Stay updated with changes in labor laws and payroll regulations, and implement necessary adjustments to maintain compliance.</li><li><strong>Data Entry and Verification</strong>: Ensure that all payroll data, including timesheets, deductions, and adjustments, are entered and verified accurately within the system.</li><li><strong>Auditing</strong>: Conduct periodic audits of payroll and compliance documents to ensure accuracy and address discrepancies efficiently.</li><li><strong>Team Collaboration</strong>: Work closely with HR, accounting, and other departments on labor tracking and payroll-related matters.</li><li><strong>Customer Service</strong>: Assist employees with payroll-related inquiries promptly, ensuring satisfaction and understanding.</li></ul><p><br></p>
  • 2025-10-28T22:37:45Z
Front Desk Coordinator
  • Redmond, WA
  • remote
  • Temporary
  • 21.00 - 26.00 USD / Hourly
  • <p>We are looking for a welcoming and organized Front Desk Coordinator to manage front office operations for a team in Redmond, Washington. This contract opportunity is ideal for someone who enjoys being the first point of contact and thrives in a role that blends customer service with administrative support.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Greet visitors and direct them appropriately</li><li>Answer and route incoming calls and messages</li><li>Maintain a clean and organized reception area</li><li>Manage appointment scheduling and conference room bookings</li><li>Receive and distribute mail and deliveries</li><li>Assist with data entry and document preparation</li><li>Support internal communications and office coordination</li><li>Provide general administrative support to various departments</li></ul>
  • 2025-11-04T17:28:43Z
Accounts Payable Specialist
  • Bellevue, WA
  • onsite
  • Temporary
  • 26.00 - 30.00 USD / Hourly
  • <p>We are seeking an efficient and detail-oriented <strong>Accounts Payable Specialist</strong> to join a client of ours in Bellevue, WA. In this role, you will be responsible for managing and processing vendor invoices, payments, and expense reports while maintaining accuracy and adherence to company policies. The ideal candidate will have strong organizational skills, a passion for problem-solving, and the ability to work in a deadline-driven environment. This is a contract to permanent placement and is full time onsite.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Review and process vendor invoices, ensuring accuracy, approval, and proper coding in the financial system.</li><li>Manage and track payment schedules, ensuring timely payments to vendors and suppliers.</li><li>Reconcile accounts payable ledger to ensure all payments and discrepancies are accounted for and resolved.</li><li>Verify and process employee expense reimbursements in accordance with company policies.</li><li>Research and resolve invoice discrepancies and issues, coordinating with internal departments and external vendors as needed.</li><li>Assist in month-end closing processes, including preparing accounts payable reports and documentation.</li><li>Maintain accurate and organized records of invoices, expense reports, and other documentation for audit and compliance purposes.</li><li>Monitor vendor accounts and resolve outstanding balances or billing issues.</li><li>Support compliance with company procurement policies and maintain adherence to internal controls.</li></ul>
  • 2025-11-03T19:44:00Z
Front Desk Coordinator
  • Seattle, WA
  • onsite
  • Temporary
  • 23.00 - 25.00 USD / Hourly
  • <p>We are seeking a friendly and detail-oriented front desk coordinator to join our team on a contract basis in the Fremont neighborhood of Seattle, Washington. This role is ideal for someone who enjoys welcoming visitors, managing office essentials, and supporting daily operational tasks. You'll play an important role in ensuring the office functions smoothly while providing excellent front desk service.</p><p>Responsibilities:</p><ul><li>Create a welcoming and professional reception area for visitors and staff.</li><li>Answer and direct incoming calls through a multi-line phone system.</li><li>Ensure the office is clean and organized by coordinating cleaning services.</li><li>Support basic building maintenance tasks and report necessary repairs.</li><li>Track and replenish office supplies, as well as maintain kitchen stock.</li><li>Assist with coordinating vendor services, including office utilities and maintenance.</li><li>Monitor the condition of furniture and office equipment, arranging repairs or replacements as needed.</li></ul><p>This position is ideal for someone who is organized and personable, with the ability to manage priorities effectively in a dynamic office environment.</p>
  • 2025-11-03T18:58:53Z
Receptionist
  • Lynnwood, WA
  • onsite
  • Temporary
  • 21.00 - 28.00 USD / Hourly
  • We are looking for an organized and detail-oriented Receptionist to join our team on a contract basis in Lynnwood, Washington. In this role, you will serve as the first point of contact for visitors and callers, while also supporting various administrative tasks and internal processes. This position provides an excellent opportunity to contribute to a dynamic aerospace environment and collaborate with multiple departments.<br><br>Responsibilities:<br>• Manage reception area operations, including greeting visitors and ensuring the corporate message is displayed appropriately.<br>• Coordinate facility maintenance, office moves, and other events in collaboration with internal and external stakeholders.<br>• Process daily shipments using the preferred shipping carriers, ensuring accuracy and timeliness.<br>• Provide administrative support to the Communications Team and other departments as needed.<br>• Facilitate Foreign National visits by conducting restricted party screenings, verifying documentation, issuing badges, and completing necessary compliance processes.<br>• Research licensing requirements for defense-related visits and maintain accurate records in SharePoint and Oracle.<br>• Assist with badge access system management and support facilities as required.<br>• Act as a backup for Office Services personnel when needed.<br>• Organize and archive site data in collaboration with internal teams and external service providers.<br>• Handle clerical tasks such as answering multi-line phone systems and managing inbound calls.
  • 2025-10-30T18:44:27Z
Medical Credit Clerk
  • Federal Way, WA
  • onsite
  • Temporary
  • 20.90 - 24.00 USD / Hourly
  • We are looking for a detail-oriented Medical Credit Clerk to join our team in Federal Way, Washington. In this long-term contract role, you will be responsible for analyzing and resolving credit balances related to insurance payments, ensuring accurate claim adjustments, and collaborating with various teams to address discrepancies. This position offers a structured training program and the opportunity to work remotely after completing the training period.<br><br>Responsibilities:<br>• Analyze credit balances caused by overpayments from insurance providers and determine appropriate actions.<br>• Investigate claims to validate discrepancies and decide whether refunds or adjustments are needed.<br>• Conduct root cause analysis to identify and resolve payment inconsistencies.<br>• Utilize payer portals and insurance documentation to research and process payment retractions.<br>• Communicate with insurance companies to confirm claim details and initiate necessary corrections.<br>• Work with electronic remittance advice (ERAs) and other insurance-related forms to ensure accurate processing.<br>• Coordinate with internal departments to resolve credit balance issues promptly and accurately.<br>• Participate in a structured training program that includes both classroom and hands-on components.<br>• Use company-provided equipment to perform job responsibilities remotely after training completion.
  • 2025-10-27T17:29:06Z