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4 results for Call Center Specialist in Seattle, WA

Call Center

Tacoma, WA
onsite
Temporary / Contract
24 - 28 USD / Hourly
Seeking experienced Healthcare Call Center Representatives to support a high-volume Patient Access team. This role is responsible for handling inbound patient calls related to insurance eligibility, appointment scheduling, patient registration, and demographic updates while meeting strict call center productivity and quality metrics.This is not an entry-level position. Candidates must have prior healthcare call center experience, possess strong insurance knowledge, and be comfortable working in a fast-paced, metrics-driven environment with minimal training. MUST HAVE Qualifications<ul><li>Previous high-volume inbound healthcare call center experience.</li><li>Experience using Epic.</li><li>Strong healthcare insurance knowledge.</li><li>Experience verifying insurance eligibility and benefits.</li><li>Ability to multitask while documenting calls in real time.</li><li>Comfortable working in a highly monitored call center environment.</li><li>Ability to quickly learn workflows and hit the ground running.</li><li>Typing speed of 60–65 WPM preferred.</li></ul> Primary Responsibilities<ul><li>Handle a high volume of inbound patient calls throughout the day.</li><li>Verify insurance eligibility using Real-Time Eligibility (RTE).</li><li>Update and maintain accurate patient demographic information.</li><li>Register and onboard new patients.</li><li>Explain insurance eligibility and authorization requirements to patients.</li><li>Navigate multiple systems while speaking with patients.</li><li>Accurately document all interactions in Epic.</li><li>Maintain exceptional customer service while balancing speed and accuracy.</li></ul>
2026-07-02T00:00:00Z

Customer Service Representative

Tacoma, WA
onsite
Temporary / Contract
22 - 25 USD / Hourly
We are looking for a Customer Service Representative to join a long-term contract opportunity in Tacoma, Washington. This position supports customers in a showroom-style sales environment by providing product guidance, processing purchases, and helping ensure orders are handled accurately from inquiry through fulfillment. The role is well suited for someone early in their career, including someone in an entry-level stage, who is eager to learn, deliver excellent service, and grow through hands-on training. Responsibilities:• Welcome customers in person, answer questions about available products, and help guide buying decisions based on individual needs.• Complete customer purchases by handling cash and card payments, entering sales into company systems, and maintaining accurate sales records.• Work closely with purchasing and warehouse teams to confirm stock availability and arrange special orders when needed.• Keep the showroom presentable by replenishing shelves, organizing displays, and making sure merchandise is clearly labeled and easy to find.• Adjust pricing labels and signage as product information changes, while routinely checking the area for cleanliness and inventory accuracy.• Support order fulfillment during high-volume periods by gathering items, preparing packages, and verifying each order before release.• Coordinate with warehouse personnel and external sales partners to help ensure customer orders are completed and delivered on time.• Provide dependable customer support by phone and in person while maintaining organized documentation and clear communication across teams.
2026-07-10T00:00:00Z

Customer Service Representative

Seattle, WA
onsite
Temporary / Contract
24 - 24 USD / Hourly
We are looking for a customer-focused Customer Service Representative to support a contract event role in Seattle, Washington. In this position, you will help create an organized, welcoming experience for attendees by coordinating guest arrival, assisting with questions, and supporting on-site operations. This opportunity is ideal for someone who remains detail-oriented in a fast-paced setting and enjoys providing hands-on customer support during live events. Responsibilities: • Welcome attendees upon arrival and manage the check-in process with accuracy and care. • Guide guests throughout the venue by answering questions and directing them to the appropriate areas. • Monitor entry points and high-traffic spaces to keep lines moving smoothly and maintain an orderly flow of people. • Provide timely assistance to vendors and exhibitors to help them operate efficiently during the event. • Represent the event with a courteous, approachable demeanor while delivering attentive customer service at all times. • Contribute to general event operations, including light preparation before the event and basic wrap-up tasks afterward. • Respond to inbound attendee questions and provide clear information to support a positive guest experience. • Assist with order-related or registration details as needed to ensure accurate guest support and event coordination.
2026-07-10T00:00:00Z

Switchboard Operator

Seattle, WA
onsite
Temporary / Contract
26.6 - 30.8 USD / Hourly
We are looking for a calm, service-oriented Switchboard Operator to support critical communications for a hospital environment in Seattle, Washington. This Long-term Contract position is ideal for someone who can manage a fast-paced call volume, relay information clearly, and remain composed when urgent situations arise. The role plays an important part in connecting patients, staff, and departments while helping ensure timely communication across the facility. Responsibilities: • Manage a high volume of incoming calls and direct each call to the appropriate department, unit, or staff member with professionalism and accuracy. • Initiate emergency code announcements promptly and clearly, ensuring urgent messages are communicated throughout the hospital without delay. • Provide steady and effective communication support during high-pressure events, including emergency response situations and lockdown-related procedures. • Create and process paging requests through the designated ticketing workflow to support timely internal communication. • Assist with inpatient communication by handling calls that originate from bedside and hospital-based communication systems. • Deliver overhead pages in a clear, concise, and composed manner so messages are easily understood across the facility. • Adhere closely to hospital communication standards, emergency response procedures, and established operational protocols. • Support communication continuity across the hospital system by prioritizing urgent requests and maintaining accurate call handling practices.
2026-06-30T00:00:00Z