We are looking for a dedicated Customer Service Representative to join our team in Seattle, Washington. In this contract position, you will play a key role in ensuring customer satisfaction by managing accounts, processing orders, and addressing inquiries. If you excel at multitasking and thrive in a fast-paced environment, we encourage you to apply.<br><br>Responsibilities:<br>• Handle customer accounts with accuracy and professionalism, ensuring all orders are processed efficiently.<br>• Utilize external warehouse websites to manage inventory data and maintain up-to-date information.<br>• Communicate proactively with customers regarding delays, issues, or updates related to their orders.<br>• Respond promptly to inquiries via email and other communication channels, ensuring excellent customer service.<br>• Update container reports on a weekly basis using Excel to maintain accurate records.<br>• Generate daily invoices for customer orders and issue credit memos when necessary.<br>• Provide backup support to the Customer Service Manager as required.<br>• Perform additional job-related tasks to support overall operations and customer satisfaction.
<p>We are seeking a solutions-driven Customer Service Representative to support our operations in Bellevue, WA. In this contract role, the Customer Service Representative will act as the primary point of contact for customers, addressing inquiries, resolving issues, and ensuring a positive experience. The ideal candidate is a skilled communicator who thrives on helping others and delivering exceptional service.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Respond to customer inquiries via phone, email, chat, or other communication channels in a timely and helpful manner.</li><li>Provide accurate information about products, services, policies, and troubleshooting steps as needed.</li><li>Resolve customer complaints and concerns by identifying solutions and ensuring customer satisfaction.</li><li>Log and maintain customer interactions and case records in customer relationship management (CRM) systems.</li><li>Escalate unresolved issues to the appropriate team members or departments as necessary.</li><li>Follow company policies and procedures to meet customer service standards and expectations.</li><li>Assist with account management tasks, such as updating contact information and processing service requests.</li><li>Collaborate with internal teams to ensure seamless communication and execution of customer solutions.</li><li>Stay updated on product knowledge, system changes, and service protocols to provide accurate support.</li></ul><p><br></p>
<p>We are seeking a welcoming Front Desk Coordinator to manage front desk operations in Kirkland, WA and act as the first point of contact for visitors and clients. In this contract role, the Receptionist will ensure smooth day-to-day operations while providing excellent customer service and administrative support.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Greet clients, visitors, and employees in a friendly and approachable manner.</li><li>Answer and direct incoming phone calls, taking messages and providing information as needed.</li><li>Manage the front desk area, keeping it organized, clean, and stocked with necessary materials.</li><li>Respond to inquiries via phone, email, or in-person and direct them to the appropriate departments.</li><li>Maintain appointment calendars and assist with scheduling meetings.</li><li>Process incoming and outgoing mail, including courier services, and coordinate deliveries.</li><li>Provide general administrative support, such as data entry, filing, and record maintenance.</li><li>Assist in the preparation of documents and correspondence as directed.</li><li>Ensure visitors adhere to office security policies, including check-ins and badge distribution.</li></ul>
<p>We are looking for a highly organized and personable Receptionist to join our team on a contract basis in Redmond, WA. This role involves creating a welcoming environment for visitors while providing essential administrative support. The ideal candidate will excel in customer service and communication, ensuring smooth front desk operations.</p><p><br></p><p>Responsibilities:</p><p>• Greet and check in visitors upon arrival, ensuring proper registration and adherence to site protocols.</p><p>• Issue visitor badges using the designated system to maintain secure and organized access.</p><p>• Provide assistance to guests by responding to inquiries, offering directions, and addressing general needs.</p><p>• Perform administrative tasks such as data entry, record keeping, and maintaining logs related to visitor activity.</p><p>• Answer inbound calls with attention to detail, directing them to appropriate personnel as needed.</p><p>• Coordinate meeting room setups and ensure the front desk area remains organized and presentable.</p><p>• Maintain a detail-oriented approach while representing the company to guests and visitors.</p><p>• Monitor and enforce security protocols to maintain a safe environment.</p><p>• Utilize basic computer functions and Microsoft tools to support daily operations.</p>
We are looking for a dedicated Front Desk Coordinator to provide exceptional support to clients and visitors while ensuring smooth office operations. In this role, you will be the first point of contact for visitors and will play a key part in maintaining an organized and welcoming environment. This is a Long-term Contract position based in Seattle, Washington.<br><br>Responsibilities:<br>• Welcome visitors and ensure they are directed to the appropriate staff or areas within the office.<br>• Manage the front lobby by greeting guests, announcing their arrivals, and maintaining a focused and attentive atmosphere.<br>• Assist clients and vendors by providing information about agency services and collecting necessary eligibility documentation.<br>• Keep common areas clean and organized, and help prepare for office events.<br>• Coordinate office equipment concerns, submit IT tickets, and oversee follow-up actions related to shared equipment.<br>• Facilitate vendor visits for supply deliveries, maintenance work, and repairs as needed.<br>• Gather feedback on safety concerns and provide reports to the facilities supervisor.<br>• Escort visitors and community members to designated areas within the office.<br>• Act as a point of contact for office-related inquiries and ensure quick resolution of issues.
We are looking for a Front Desk Coordinator to join our team in Tukwila, Washington. This is a long-term contract position where you will play a key role in creating a welcoming environment for visitors and providing essential administrative support to the office. The ideal candidate is highly organized, approachable, and committed to delivering exceptional service.<br><br>Responsibilities:<br>• Serve as the first point of contact by answering, screening, and transferring incoming calls with professionalism.<br>• Greet and guide visitors and customers, ensuring they feel welcomed and supported.<br>• Perform administrative tasks such as sorting mail, data entry, filing, and scanning documents.<br>• Prepare envelopes and handle mailing processes as needed.<br>• Monitor and maintain office supplies, kitchen inventory, and snack stock, including occasional Costco runs.<br>• Restock and service office equipment like copiers, printers, and dishwashers.<br>• Assist in organizing and executing meetings, employee events, and celebrations, including coordinating catering orders.<br>• Draft and edit correspondence, such as letters and summaries, with attention to detail.<br>• Conduct basic online research to support office activities and special projects.<br>• Maintain spreadsheets and manage mail distribution while supporting ad-hoc administrative tasks.
