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5 results for Communications Specialist in Santa Rosa, CA

Marketing Communications Coordinator

San Francisco, CA
remote
Temporary / Contract
21.774 - 25.212 USD / Hourly
We are looking for a Marketing Communications Coordinator to support brand messaging and audience engagement initiatives in San Francisco, California. This Long-term Contract position is ideal for someone who enjoys creating compelling content, managing digital outreach, and helping execute multi-channel communication strategies. The role will contribute to email marketing, social media activity, and written communications that strengthen visibility and connect with target audiences. Responsibilities: • Develop and coordinate email marketing initiatives, including content drafting, scheduling, and performance tracking. • Create written materials that align with brand voice across digital and marketing communication channels. • Manage day-to-day social media content planning, posting, and audience engagement activities. • Partner with internal stakeholders to support campaigns that promote programs, services, or brand awareness. • Use HubSpot to organize marketing workflows, maintain campaign assets, and monitor communication efforts. • Edit and refine copy for clarity, consistency, and effectiveness across outreach materials. • Track campaign results and provide insights to improve future marketing communications. • Help maintain an organized content calendar to ensure timely delivery of communication initiatives.
2026-09-03T00:00:00Z

Customer Service Specialist

Richmond, CA
onsite
Temporary / Contract
25 - 28 USD / Hourly
Position OverviewWe're seeking a Customer Service Specialist to serve as a key point of contact for customers, providing exceptional support and ensuring a positive customer experience. This role combines customer service, account support, problem resolution, and administrative coordination. The ideal candidate is a strong communicator who enjoys helping others, can navigate multiple systems simultaneously, and thrives in a fast-paced environment. This position plays an important role in maintaining customer satisfaction, strengthening client relationships, and supporting day-to-day business operations. Day-to-Day Responsibilities<ul><li>Serve as the primary point of contact for customers via phone, email, and online inquiries.</li><li>Respond to customer questions regarding products, services, orders, billing, and account information.</li><li>Resolve customer concerns promptly while maintaining a professional and positive customer experience.</li><li>Process customer orders, requests, and account updates accurately and efficiently.</li><li>Monitor order status and communicate updates to customers.</li><li>Maintain accurate customer records and account information within company systems/ CRM.</li><li>Prepare reports and track service metrics as requested.</li><li>Build and maintain positive customer relationships through proactive communication.</li><li>Identify opportunities to improve service delivery and customer satisfaction.</li></ul>
2026-08-28T00:00:00Z

Content Strategist

San Francisco, CA
remote
Temporary / Contract
40 - 60 USD / Hourly
We are looking for a Content Specialist to support large-scale content conversion and migration initiatives. This is a high-volume, execution-focused role that requires exceptional organization, accuracy, and consistency. This Long-term Contract position will work across member-facing help content and internal knowledge resources, applying established content standards, style guidelines, and formatting requirements while helping improve content accessibility and usability. Responsibilities:<ul><li>Convert process workflows from a decision-tree format into clear, structured wiki documentation while maintaining logical accuracy.</li><li>Review and quality-check content migrated into a new CMS, validating formatting, metadata, links, and overall content integrity.</li><li>Perform manual content migration when needed, ensuring accuracy and consistency.</li><li>Organize content within libraries and folders to improve discoverability, governance, and reuse.</li><li>Develop reusable content components, templates, and modules to streamline future content updates.</li><li>Apply established style, voice, and formatting standards consistently across all content.</li><li>Utilize AI and generative tools to support content conversion and QA activities, while maintaining ownership of final quality.</li><li>Collaborate with content strategists and cross-functional stakeholders to resolve questions regarding content accuracy, structure, and scope.</li><li>Exercise sound judgment when handling complex or non-standard content and provide recommendations for future content management approaches.</li><li>Track project milestones, monitor progress, and proactively identify risks or blockers.</li></ul>
2026-09-03T00:00:00Z

Exception Services Specialist

Novato, CA
onsite
Temporary / Contract
28 - 29 USD / Hourly
We are looking for an Exception Services Specialist to support banking operations by handling transaction and account items that require manual review and follow-up. This Long-term Contract position is based in Novato, California, and is ideal for someone who can investigate discrepancies, coordinate with internal teams, and maintain accurate processing in a regulated financial services environment. The role requires sound judgment, strong attention to detail, and the ability to keep exception workflows moving efficiently while delivering dependable internal customer support. Responsibilities: • Review exception queues each day, investigate suspended or rejected items, and complete the steps needed to bring transactions to resolution. • Research account variances, posting issues, and balance discrepancies by examining records, identifying root causes, and applying appropriate corrections. • Process exception-related work across banking activities such as checks, wire transfers, deposits, loan items, and other transactions that fall outside standard handling. • Partner with branches and internal support teams to gather missing details, clarify documentation, and resolve outstanding issues in a timely manner. • Detect input or processing inaccuracies, make updates when appropriate, and help prevent repeat issues through careful review of transaction data. • Record findings, actions, and outcomes clearly so that each case is documented accurately and meets audit and compliance expectations. • Escalate high-risk or complex matters when approvals or additional review are needed to ensure proper handling. • Support service quality by responding to internal inquiries, assisting with banking transaction questions, and communicating through email and other business channels. • Use multiple browser-based systems and banking platforms to track cases, verify information, and maintain productivity across concurrent tasks.
2026-09-08T00:00:00Z

Immigration Specialist

San Francisco, CA
remote
Temporary / Contract
35 - 50 USD / Hourly
Our client, a fast-growing technology company, is seeking an experienced Immigration Specialist to support and independently manage its employment-based immigration program during a period of continued growth on a fully remote contract basis, starting with a six-month term with the potential to extend. This individual will serve as the primary in-house resource for employment-based immigration, partnering closely with People Operations, Employment Counsel, employees, business leaders, and outside immigration counsel to coordinate immigration matters and support the day-to-day operation of the company's immigration program.This is an excellent opportunity for an immigration professional with recent in-house experience who enjoys owning processes, collaborating across multiple business functions, and supporting employees throughout the immigration lifecycle within a dynamic, high-growth environment. Responsibilities<ul><li>Serve as the primary internal point of contact for employment-based immigration matters. </li><li>Independently manage employment-based immigration workflows while partnering with outside immigration counsel to facilitate timely case progression. </li><li>Coordinate employment-based immigration processes, including H-1B, H-4, PERM, LCAs, I-140s, amendments, extensions, and other employment-based immigration matters. </li><li>Partner with People Operations, Employment Counsel, hiring managers, and employees to facilitate immigration processes and provide guidance regarding case status, documentation, and next steps. </li><li>Identify immigration-related issues, proactively coordinate appropriate action, and escalate matters when necessary. </li><li>Maintain accurate immigration records, case tracking systems, reporting, and compliance documentation. </li><li>Monitor immigration timelines and deadlines to ensure timely completion of filings and related employment actions. </li><li>Support immigration compliance initiatives while maintaining confidentiality and accuracy throughout the immigration lifecycle. </li><li>Build strong working relationships across the organization while delivering exceptional service to employees and internal stakeholders. </li></ul>
2026-08-27T00:00:00Z