We are looking for a dedicated Customer Service Representative to join our team in Tracy, California. In this role, you will play a vital part in ensuring customer satisfaction by managing orders, responding to inquiries, and maintaining accurate documentation. This is a long-term contract position offering the opportunity to grow and contribute within a collaborative team environment.<br><br>Responsibilities:<br>• Process and manage customer orders accurately using word processing and spreadsheet tools.<br>• Ensure timely order fulfillment and monitor delivery schedules to meet customer expectations.<br>• Address customer inquiries and provide clear and thoughtful responses to requests.<br>• Prepare detailed reports and correspondence for internal and external stakeholders.<br>• Collaborate with team members to maintain efficient account coverage and resolve issues.<br>• Maintain accurate records and documentation related to customer accounts and transactions.<br>• Book orders promptly while adhering to company guidelines and processes.<br>• Support the team by participating in group activities and contributing to shared goals.<br>• Assist in resolving order-related concerns under the guidance of supervisors and experienced colleagues.
<p>We are looking for a dedicated Member Services Representative to join our team in San Francisco, California. In this Contract to permanent position, you will play a vital role in delivering exceptional customer service and ensuring members have a positive experience. This opportunity is ideal for someone who thrives in fast-paced environments and is passionate about supporting a non-profit organization.</p><p><br></p><p>Responsibilities:</p><p>• Deliver outstanding customer service by addressing member inquiries and resolving issues promptly.</p><p>• Manage a high volume of calls in a fast-paced call center environment.</p><p>• Accurately input and update member information using computer systems.</p><p>• Maintain detail-oriented and empathetic communication with members during interactions.</p><p>• Collaborate with team members to ensure seamless service delivery.</p><p>• Provide guidance and support to members regarding organizational policies and services.</p><p>• Handle sensitive information with confidentiality and care.</p><p>• Continuously adapt to changing processes and procedures to enhance member satisfaction.</p><p>• Monitor and report recurring member concerns to identify areas for improvement.</p><p><br></p><p>** If you're interested in this position, please apply to this position and contact Allison Jacques at Allison.jacques - at - roberthalf - .com with your word resume and reference job ID#*00410-0013299073*</p>
<p><strong>Job Description: Customer Service Representative</strong></p><p><strong>Position Overview:</strong></p><p>We are seeking a dedicated and proactive <strong>Customer Service Representative</strong> to join our team. In this role, you will be responsible for delivering exceptional customer service through a consultative approach while supporting sales efforts and maintaining inventory and stock management. The ideal candidate will excel in fostering customer relationships, ensuring inventory accuracy, and contributing to the overall efficiency and quality of our operations.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p> </p><p><strong>Customer Service & Sales:</strong></p><ul><li>Provide consultative customer service by understanding client needs and recommending suitable solutions, rather than handling transactions in a purely transactional manner.</li><li>Build lasting relationships with customers by listening actively and delivering personalized service to address their unique requirements.</li><li>Upsell, cross-sell, and promote products or services tailored to customer needs for sustained growth and satisfaction.</li><li>Address inquiries or complaints promptly and professionally to ensure customer satisfaction and retention.</li></ul><p><strong>Inventory Management & Stock Control:</strong></p><ul><li>Perform routine inventory cycle counts and validate stock levels to identify discrepancies.</li><li>Conduct quality assurance checks to ensure products meet company and customer standards.</li><li>Organize and monitor stock levels to optimize inventory operations.</li><li>Collaborate with cross-functional teams to enhance inventory handling processes that align with organizational goals.</li></ul><p><br></p>
<p>Michelle Espejo with Robert Half Financial Services is recruiting for a <strong>Client Service Associate </strong>at a <strong>Wealth Management Firm</strong>. This is a full-time permanent role based in <strong>San Jose.</strong></p><p><br></p><p>Join a thriving wealth management firm known for its rapid growth, exceptional service, and innovative technology. The firm offers great career development opportunities, competitive compensation, and a supportive, team-oriented environment.</p><p><br></p><p><strong>Responsibilities</strong>:</p><ul><li>Providing excellent service to clients.</li><li>Helping out in client meetings.</li><li>Keeping up-to-date with client documentation.</li><li>Adhering to regulatory rules.</li><li>Processing client transactions accurately and punctually.</li><li>Assisting in web calls and international banking support.</li></ul><p><strong>*Contact <u>Michelle Espejo via LinkedIn or email</u> for additional info and immediate consideration. </strong></p>
<p><strong>Michelle Espejo with Robert Half Financial Services</strong> is recruiting for a <strong>Client Service Associate </strong>at a <strong>Multi Family Office</strong>. This is a full-time permanent role based in <strong>San Francisco</strong> with a <strong>Hybrid</strong> schedule.</p><p> </p><p><strong>Work with some of the Bay Area's most successful families.</strong> This multi-family office provides investment management, financial planning, lending strategies, and tailored family office services, all while building lasting client relationships that span generations.</p><p> </p><p>You’ll serve as the primary point of contact for assigned relationships, partner with senior leadership on customized strategies, and collaborate across teams to deliver seamless support. This role offers direct exposure to senior management, meaningful career growth, and the chance to make a daily impact.</p><p> </p><p>On top of competitive pay,<strong> 401(k) match, and comprehensive benefits</strong>, you’ll enjoy a hybrid schedule, flexible vacation, and <strong>sabbatical programs</strong> - because balance matters here.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Act as the main contact for UHNW clients, ensuring requests are handled promptly</li><li>Partner with senior leaders on strategies and initiatives</li><li>Build strong client relationships by anticipating needs</li><li>Collaborate with associates and analysts for seamless execution</li><li>Support clients with wealth transfer, philanthropy, and tax-efficient strategies</li><li>Maintain close ties with client teams (executive assistants, chiefs of staff, personal CFOs)</li><li>Partner with investment teams on portfolios and new assets</li><li>Contribute to firm-wide projects and initiatives</li></ul><p><strong>*Contact <u>Michelle Espejo via LinkedIn or email</u> for additional info and immediate consideration. </strong></p>
<p><strong>Michelle Espejo with Robert Half Financial Services</strong> is recruiting for a <strong>Client Service Associate </strong>at a <strong>Boutique RIA</strong>. This is a full-time permanent role based in <strong>Walnut Creek</strong> with a <strong>Hybrid</strong> schedule.</p><p> </p><p>Join a collaborative, client-focused team where your work directly impacts clients’ financial journeys. The culture emphasizes curiosity, teamwork, and adaptability, offering opportunities to grow your skills, deepen expertise, and advance your career.</p><p> </p><p><strong>Responsibilities</strong></p><ul><li>Assist clients with account updates, beneficiary changes, and transactions</li><li>Process wire transfers and rollover requests efficiently and securely</li><li>Respond to client inquiries and deliver personalized support</li><li>Manage client onboarding and maintain CRM records</li><li>Collaborate with advisors to align actions with client plans</li><li>Support the team with reports, presentations, and client materials</li><li>Uphold confidentiality and best practices for client information</li></ul><p><strong>*Contact <u>Michelle Espejo via LinkedIn or email</u> for additional info and immediate consideration. </strong></p>
<p><strong>Michelle Espejo with Robert Half Financial Services</strong> is recruiting for a <strong>Client Service Associate </strong>at a <strong>Multi Family Office</strong>. This is a full-time permanent role based in <strong>San Francisco</strong> with a <strong>Hybrid</strong> schedule.</p><p> </p><p><strong>Work with some of the Bay Area's most successful families.</strong> This multi-family office provides investment management, financial planning, lending strategies, and tailored family office services, all while building lasting client relationships that span generations.</p><p> </p><p>You’ll serve as the primary point of contact for assigned relationships, partner with senior leadership on customized strategies, and collaborate across teams to deliver seamless support. This role offers direct exposure to senior management, meaningful career growth, and the chance to make a daily impact.</p><p> </p><p>On top of competitive pay,<strong> 401(k) match, and comprehensive benefits</strong>, you’ll enjoy a hybrid schedule, flexible vacation, and <strong>sabbatical programs</strong> - because balance matters here.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Act as the main contact for UHNW clients, ensuring requests are handled promptly</li><li>Partner with senior leaders on strategies and initiatives</li><li>Build strong client relationships by anticipating needs</li><li>Collaborate with associates and analysts for seamless execution</li><li>Support clients with wealth transfer, philanthropy, and tax-efficient strategies</li><li>Maintain close ties with client teams (executive assistants, chiefs of staff, personal CFOs)</li><li>Partner with investment teams on portfolios and new assets</li><li>Contribute to firm-wide projects and initiatives</li></ul><p><strong>*Contact <u>Michelle Espejo via LinkedIn or email</u> for additional info and immediate consideration. </strong></p>
<p><strong>Michelle Espejo with Robert Half Financial Services</strong> is recruiting for a <strong>Senior Client Service Associate</strong> with a growing San Francisco–based <strong>RIA</strong>.</p><p> </p><p>This firm is redefining single‑family offices, working with founders, investors, and multi‑generational families on tailored wealth strategy, portfolio management, and family office services. </p><p> </p><p>You’ll join a collaborative<strong>, low‑turnover team</strong> with <strong>real growth potential</strong>, <strong>full remote flexibility</strong>, strong benefits, and the chance to work with some of the world’s most sophisticated clients.</p><p> </p><p><strong>Responsibilities</strong></p><ul><li>Oversee the full client experience: onboarding, subscriptions/redemptions, money movement, and reporting</li><li>Coordinate wires, funding requests, and daily operations</li><li>Support client‑run foundations and philanthropic initiatives</li><li>Track tax workflows and deadlines</li><li>Partner with internal teams and external providers to keep operations smooth</li><li>Review and finalize investment reports</li><li>Communicate with polish and discretion</li></ul><p><strong>*Contact <u>Michelle Espejo via LinkedIn or email</u> for additional info and immediate consideration. </strong></p>
<p>We are looking for a motivated and customer-focused <strong>Customer Experience Specialist</strong> to provide exceptional support to Independent Operators. In this long-term contract role, you will act as a key resource for resolving business-related issues while fostering trust and collaboration with stakeholders. This position is based in Emeryville, California, and offers an exciting opportunity to contribute to a dynamic and service-oriented environment.</p><p><br></p><p>Responsibilities:</p><p>• Address and resolve operator concerns across multiple channels with efficiency and professionalism.</p><p>• Partner with different teams to escalate complex issues and ensure timely resolutions.</p><p>• Provide tailored solutions to operators and follow up to ensure satisfaction.</p><p>• Build and maintain strong relationships with Independent Operators through transparent and responsive communication.</p><p>• Document case resolutions to identify trends and enhance future support processes.</p><p>• Advocate for operator needs by communicating feedback and reporting system bugs.</p><p>• Utilize customer service tools such as <strong>Zendesk </strong>and <strong>ServiceNow </strong>to manage inquiries and track progress.</p><p>• Assist operators with connectivity issues and deliver solutions for technical challenges.</p><p>• Ensure exceptional service delivery while adapting to flexible work schedules, including weekends.</p>
<p>The <em>Patient Access Representative</em> is essential in ensuring the smooth and accurate registration of all patient types. The <em>Patient Access Representative</em> gathers and verifies demographic and insurance information while providing exceptional customer service throughout the registration process. As a <em>Patient Access Representative</em>, you will contribute directly to patient satisfaction, operational efficiency, and regulatory compliance.</p><p><strong>Responsibilities:</strong></p><ul><li>Complete patient registration and admission processes in compliance with EMTALA regulations and organizational policies.</li><li>Accurately obtain and enter patient demographic, insurance, and eligibility information.</li><li>Collect and document co-pays, deductibles, and deposits from patients.</li><li>Obtain all required patient signatures on legal and registration-related documentation.</li><li>Scan all registration-related documents into the Electronic Document Management (EDM) system by the end of each shift.</li><li>Utilize verification tools such as HDX, payer websites, and Experian for insurance and demographic confirmation.</li><li>Prioritize registration tasks effectively during high-volume periods while maintaining service quality.</li><li>Collaborate with clinical and administrative staff by providing essential materials such as wristbands and facesheets in a timely manner.</li><li>Respond to notifications and crossovers from nursing staff in a prompt and accurate manner.</li><li>Distribute HIPAA-compliant Notices of Privacy Practices</li></ul>
<p>National immigration law firm has an immediate opening for an entry level Legal Assistant! This Legal Assistant will perform challenging, substantive legal work with a focus on preparing immigration applications. The firm provides comprehensive training and support to ensure your success, including ongoing workshops, legal practice meetings, and a client service team structure that facilitates mentoring from senior professionals. This is a great opportunity for individuals looking to build a rewarding career in immigration law and the legal field. This Legal Assistant must be able to work on-site full-time in San Jose, CA. The ideal candidate will be a recent college graduate with office experience or have 1-2+ years of experience working in the legal field.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p><br></p><ul><li>Organize and maintain legal documents detailing eligibility for visa classification.</li><li>Handle clerical tasks such as copying, printing, and scanning documents.</li><li>Create electronic and physical client files for efficient case management.</li><li>Track and monitor the status of immigration cases, ensuring timely updates.</li><li>Circulate incoming mail according to specified procedures.</li><li>Learn to analyze case documents and prepare immigration applications for filing.</li><li>Draft specialized support letters detailing eligibility for visa classification and other immigration benefits.</li><li>Interface with corporate representatives and foreign nationals.</li><li>Participate in legal practice meetings and alerts for updates on current events, advanced topics, and client relationship building skills.</li><li>Projects as assigned.</li></ul>
We are looking for a dedicated and detail-oriented Sales Support team member to join our team in Fremont, California. In this role, you will collaborate closely with customers and Account Managers to address inquiries, manage orders, and provide solutions tailored to client needs. This is a long-term contract position offering an opportunity to grow within a dynamic and fast-paced environment.<br><br>Responsibilities:<br>• Respond to customer inquiries promptly, providing accurate quotes and processing orders efficiently.<br>• Expedite orders and manage returns to ensure customer satisfaction.<br>• Source parts and products to meet client requirements effectively.<br>• Assist in driving sales by supporting Account Managers and identifying opportunities for growth.<br>• Contribute to stockroom operations when necessary, ensuring inventory is organized and accessible.<br>• Maintain attention to detail when entering orders and managing customer information.<br>• Build and nurture strong business relationships with clients to foster long-term partnerships.<br>• Collaborate with team members to streamline processes and improve overall efficiency.<br>• Utilize Microsoft tools to manage sales data, track orders, and monitor performance.
<p>We are looking for a Client Accounts Specialist to join our team in San Francisco, California. This role involves managing billing processes and client accounts while ensuring exceptional service delivery. The ideal candidate will bring expertise in accounting software systems and customer service to streamline operations and improve client satisfaction. <strong>For immediate consideration, please contact Leon Chang directly via Linked-In.</strong></p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p><strong>Invoice Management:</strong> Prepares and posts client invoices per attorney revisions and client guidelines.</p><p><strong>Cash Application:</strong> Reconciles and applies payments (checks, wires, ACH, credit cards); processes refunds as needed.</p><p><strong>Bank Deposits:</strong> Organizes and deposits checks into correct accounts.</p><p><strong>Trust Accounts:</strong> Records deposits, transfers, and withdrawals for client and state bar trust accounts.</p><p><strong>Recordkeeping:</strong> Maintains accurate electronic files for invoices, cash receipts, disbursements, overpayments, refunds, wires, transfers, write-offs, and unapplied cash.</p><p><strong>Reporting:</strong> Provides accrual, budget, and rate data to attorneys/clients as requested.</p><p><strong>Expense Processing:</strong> Records third-party expenses and disbursements in expense systems.</p><p><strong>Account Management:</strong> Monitors unapplied cash, reallocates payments when bills are revised, and ensures trust funds are used appropriately.</p><p><strong>Collections Support:</strong> Assists with collection efforts when needed.</p>
<p>Robert Half is recruiting an experienced Corporate Associate for a highly regarded transactional boutique law firm in downtown San Francisco (flexible telecommute) that services emerging technology and start-up clientele. The Associate is responsible for actively managing their start-up clients’ corporate matters (significant direct client interface), assisting with corporate formation & maintenance, doing due diligence and closings for venture capital and private equity financings, and equity administration (including providing guidance in updating capitalization tables). </p><p><br></p><p>The firm is looking for a start-up lawyer with 4+ years of experience doing the aforementioned work on behalf of venture-backed private companies, preferably at a large- or mid-sized SF or Silicon Valley law firm. The Associate needs to be motivated by direct client service (this is a client-facing role), responsiveness, and relationship building. </p><p><br></p><p>The reason this opportunity stands out from the rest is that this very friendly, congenial law firm is all about WORK-LIFE BALANCE. There is very little evening and weekend work. The billable hour requirement is 1,250/yr and there are good bonuses for exceeding that low threshold. The career trajectory for these positions is either partnership-track or to become a General Counsel at a successful start-up. Many of their alumni are lead in-house counsel for top technology clients. The firm is casual, laid back, and they often do social get-togethers and teambuilding events. A wonderful place to work!</p><p><br></p><p>Our client is offering an annual base salary of $175,000 - 235,000+/yr, DOE and annual production bonuses (described above). The firm pays 100% of medical/dental/vision premiums for the employee and the dependents (!!), contributes 3% of total annual compensation to a 401k plan, has a good PTO policy, and pays generous monthly stipends for commuting, cell phone, etc. For confidential consideration, please email resume to Jon Lucchese, Vice President for Permanent Placement Services Practice, at jon.lucchese‹at›roberthalf‹dot›com . Thank you!</p>
<p>We are seeking an experienced and detail-oriented Tax Preparer to join a dynamic and fast-paced team in Palo Alto, CA. The successful candidate will play a critical role in assisting clients with tax preparation, ensuring compliance with federal, state, and local tax laws, and optimizing client outcomes through accuracy and insight.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Tax Preparation:</strong> Prepare and file individual, corporate, partnership, and other tax returns accurately and on time.</li><li><strong>Client Communication:</strong> Interact with clients to gather necessary financial information, understand tax needs, and resolve questions or concerns.</li><li><strong>Tax Research:</strong> Stay updated on changes to tax laws and regulations, providing informed advice to clients on how updates may influence their financial and tax status.</li><li><strong>Compliance:</strong> Ensure compliance with all applicable tax regulations and filing deadlines while reducing potential risks of audits or penalties.</li><li><strong>Calculations and Documentation:</strong> Perform detailed calculations, maintain accurate records of tax filings, and compile supporting documentation.</li><li><strong>Advisory Support:</strong> Provide basic tax planning guidance, identifying potential savings opportunities or credits to help clients optimize their tax positions.</li><li><strong>Software Utilization:</strong> Use tax preparation software effectively to file and manage returns. Proficiency with tools such as QuickBooks, Excel, and commonly used tax software is preferred.</li><li><strong>Team Collaboration:</strong> Work closely with other accounting and finance professionals to provide seamless service to clients.</li></ul><p><br></p>
<p>Robert Half is seeking a Tax Preparer to join our clients team in the East Bay. This is a temp to hire opportunity which can begin immediately. </p><p><br></p><p>Responsibilities</p><p><br></p><ul><li>Prepare and review individual and business tax returns (1040, 1120, 1120S, 1065, etc.).</li><li>Conduct thorough interviews with clients to gather financial information.</li><li>Ensure compliance with federal, state, and local tax regulations.</li><li>Research tax issues and stay updated on current tax laws.</li><li>Communicate effectively with clients regarding tax filing requirements, refunds, and liabilities.</li><li>Maintain accurate documentation and confidentiality of sensitive information.</li><li>Support the accounting team with additional tasks as needed.</li></ul><p><br></p><p><br></p>
<p>We are looking for an organized and detail-oriented Receptionist to join our well-established firm and collegial team in either our East Bay or Peninsula location. In this role, you will serve as the first point of contact for visitors and clients, ensuring smooth communication and efficient administrative support. If you have strong interpersonal skills and a knack for multitasking, we encourage you to apply. This is a hybrid position with excellent benefits and stellar long term growth opportunities! </p><p><br></p><p>Responsibilities:</p><p>• Greet visitors and clients warmly, providing a welcoming and organized environment.</p><p>• Answer and manage a multi-line phone system, directing calls to the appropriate departments.</p><p>• Handle email correspondence promptly and professionally, ensuring clear communication.</p><p>• Perform accurate data entry tasks to maintain updated records and databases.</p><p>• Schedule appointments and manage calendars to ensure efficient time management.</p><p>• Organize and maintain files for easy access and retrieval of important information.</p><p>• Coordinate with team members to support daily office operations.</p><p>• Utilize Microsoft Word, Excel, and Outlook to prepare documents and manage communications.</p><p>• Assist in general office tasks to ensure smooth workflow and productivity.</p><p>• Provide exceptional customer service to address inquiries and resolve issues.</p>
<p>We are looking for a skilled Receptionist to join our team in Santa Clara, CA. This is a long-term contract position that requires an individual with excellent attention to detail, strong communication skills, and the ability to provide outstanding customer service. In this role, you will be the first point of contact for visitors and callers, ensuring smooth day-to-day operations at the front desk.</p><p><br></p><p>Responsibilities:</p><p>• Maintain a welcoming and attentive presence at the reception area, ensuring all visitors feel comfortable and attended to.</p><p>• Answer incoming calls, route them appropriately, and provide information as needed.</p><p>• Greet and assist guests, clients, and visitors upon arrival, including providing directions or escorting them to meeting locations.</p><p>• Ensure all visitors are properly signed in and follow security protocols during check-in and check-out processes.</p><p>• Assist with badge creation and access setup for visitors and contract staff.</p><p>• Coordinate meeting room bookings, ensuring rooms are prepared and equipped for scheduled meetings.</p><p>• Respond to inquiries with a courteous and helpful attitude, reflecting high standards of customer service.</p><p>• Support administrative tasks such as file management, printing, and internet browsing as required.</p><p>• Collaborate with team members to ensure seamless operations and communication.</p><p>• Maintain an appearance that reflects years of experience and aligns with the company’s standards.</p>
<p>Are you a creative, detail-oriented designer with a talent for simplifying complex ideas into visually compelling presentations? Do you thrive in a collaborative, close-knit team environment and enjoy traveling to different cities for meaningful work? Our client is seeking an innovative Presentation Designer to join their team and support litigation attorneys with high-quality presentations for mock trials.</p><p><br></p><p>*THIS ROLE REQUIRES TRAVEL (2-6 times/month)*</p><p><br></p><p>Responsibilities:</p><ul><li>Design clean, well-structured, elevated presentations tailored for audiences in high-stakes legal settings.</li><li>Take intricate legal concepts and transform them into clear, concise, and visually engaging slides that make complex ideas easy to understand.</li><li>Collaborate closely with the mock trial team to create and execute presentations that meet client objectives and deadlines.</li><li>Be a key contributor to mock trial events, traveling to West Coast cities several times a month to provide onsite support (overnight stays required).</li><li>Maintain a "can-do" attitude, proactively assisting with tasks outside design work as needed during mock trials, such as helping team members set up equipment.</li><li>Foster a collaborative, team-oriented environment while serving as a professional client-facing representative of the company.</li></ul>
<p>We are looking for a Front Desk Coordinator to join our team on a contract basis in San Francisco, California. In this role, you will serve as the first point of contact for visitors, providing a welcoming and detail-oriented presence. This position requires a customer-focused individual with excellent organizational skills and a courteous attitude.</p><p><br></p><p>Responsibilities:</p><p>• Greet and assist all visitors promptly and courteously as they enter or exit the premises.</p><p>• Monitor building entrances to ensure a secure and safe environment.</p><p>• Perform document scanning and maintain accurate records.</p><p>• Handle concierge-related tasks as assigned to support smooth daily operations.</p><p>• Maintain a neat and detail-oriented appearance and adhere to the business dress code.</p><p>• Manage time effectively to handle multiple responsibilities efficiently.</p><p>• Collaborate with team members to maintain a welcoming and organized front desk area.</p><p><br></p><p>** If you're interested in this position, please apply to this position and contact Julia Henderson at julia.henderson - at - roberthalf - .com with your word resume and reference job ID# 00410-0013289434 **</p>
<p>We are looking for a detail-oriented Compliance Analyst to join our client's team on a 6-month contract basis. This role is fully-remote and offers an exciting opportunity to contribute to regulatory compliance within the mortgage industry, ensuring adherence to industry standards and legal requirements. This position supports legal and compliance initiatives across the organization, with a focus on fair lending regulations (FCRA, ECOA, HMDA), consumer protection laws (TCPA, CCPA/CPRA), and financial regulations (AML/BSA).</p><p><br></p><p>Responsibilities:</p><ul><li>Provide day-to-day support with cross-functional partners to address compliance risks and identify areas of improvement</li><li>Assist with regulatory compliance reporting and processes, including HMDA and ECOA</li><li>Lead the corrective action process as needed, including collaborating across business units to resolve and document issues </li><li>Assist with the fraud escalation and investigation process</li><li>Facilitate the data request process for regulatory reporting </li><li>Assist with fulfilling requests for external audits</li><li>Lead the development and deployment of annual and new hire compliance training, and follow up to ensure completion</li><li>Maintain existing policies and procedures and draft new policies and procedures as necessary</li><li>Manage the customer complaint and other customer investigation process</li><li>Conduct risk-based reviews on new vendors within the procurement process</li><li>Work with cross-functional teams to evaluate and update processes and policies</li></ul><p> </p>
We are looking for an organized and customer-focused Receptionist to join our team on a Contract to permanent basis in Cupertino, California. In this role, you will serve as the first point of contact for visitors and callers, ensuring a welcoming and detail-oriented experience. This position offers the opportunity to support various administrative tasks while contributing to the smooth operation of the office.<br><br>Responsibilities:<br>• Greet and assist visitors, ensuring they feel welcomed and are directed to the appropriate personnel or location.<br>• Manage incoming phone calls using a multi-line phone system and ensure prompt and accurate responses.<br>• Handle incoming and outgoing mail, packages, and correspondence efficiently.<br>• Perform administrative tasks such as data entry, document filing, and maintaining organized records.<br>• Maintain the cleanliness and orderliness of the reception area to uphold a detail-oriented appearance.<br>• Schedule and manage appointments, ensuring the calendar is up-to-date and conflicts are minimized.<br>• Provide support for office operations, including assisting with special projects and ad hoc tasks as needed.<br>• Collaborate with team members to ensure seamless communication and operations across departments.
<p>We are looking for a success-driven and detail-oriented Receptionist to join our team on a contract basis in San Francisco, California. This role will be at the forefront of managing a busy front desk and supporting a variety of administrative tasks. If you thrive in high-energy environments and excel in customer service, this position is a great opportunity to showcase your skills.</p><p><br></p><p>Responsibilities:</p><p>• Welcome and screen visitors, vendors, and event participants with a friendly and detail-oriented demeanor.</p><p>• Offer general administrative assistance to support daily office operations.</p><p>• Collaborate with the facilities team to address any immediate needs or concerns.</p><p>• Coordinate catering efforts, including managing food setup for events and meetings.</p><p>• Utilize Microsoft Office Suite to complete scheduling, documentation, and communication tasks.</p><p>• Assist in planning and organizing onsite events to ensure smooth execution.</p><p>• Act as the first point of contact for inquiries and provide accurate information or guidance.</p><p>• Manage scheduling and meeting coordination for internal and external stakeholders.</p><p>• Maintain the reception area to ensure a clean and organized workspace.</p><p><br></p><p>** If you're interested in this position, please apply to this position and contact Allison Jacques at Allison.jacques - at - roberthalf - .com with your word resume and reference job ID#*00410-0013288450</p><p>*</p>
<p>Robert Half's client is in need of a contract to permanent Executive Assistant to support the CEO in San Ramon.</p><p><br></p><p>Duties:</p><ul><li>Providing administrative support to the Chief Executive Officer and members of the Administration team. This includes handling of correspondence, communication and interactions in a prompt and professional manner, providing assistance and resolution of issues.</li><li>Supervise administrative support staff.</li><li>Provides timely performance reviews, coaching and advising as needed.</li><li>Attends and prepares material for JV Board and Hospital Governing Board and committee meetings, composes minutes, reports, legal documents, correspondence</li><li>Track Governing Board Terms and process yearly renewals, complete and submit RFAs and compliance paperwork all required before new term starts.</li><li>Help CEO with Annual AHA hospital survey by gathering reports from various departments and submitting electronic survey paperwork.</li><li>Attends and writes minutes for other hospital leadership meetings including Environment of Care, Nursing Leadership, Hospital Administrative Leadership meetings.</li><li>Collects appropriate information and develops monthly corporate legal compliance report, and the monthly and quarterly hospital operations reports for transmitting to Corporate.</li><li>Maintains appropriate and adequate levels of department/office supplies and materials, overseeing cost containment measures to reduce departmental expense.</li><li>Review of invoices/bills, routing for appropriate approvals, and develops approval documentation (physician directorship logs) for signatures.</li><li>Coordinates schedules with other administrative team support staff to assure adequate coverage of administrative needs.</li><li>Responsible for verifying department payroll, submitting MTO requests and distributing payroll to department members.</li><li>Attends educational programs/seminars/inservices appropriate to position and scope of services provided to the organization.</li><li>Provides Notary Public service as a commissioned Notary Public on behalf of the hospital, ensuring compliance with State regulations.</li><li>Physician Management Database and Physician Expense Allocation Log report via eTenet. Reconcile, key entry and tracking of all non-monetary compensation and monetary value of gifts for each physician on staff (business meals, holiday events, etc,) paid by the hospital.</li><li>Patient satisfaction and patient complaints. Act as hospital representative and liaison in receiving complaints and commendations by patients and family members; document and monitor follow-up with appropriate staff and departments to ensure resolution.</li><li>Renew general acute care licenses with CDPH and business licenses with the city on an annual basis.</li><li>Manages hospital campus Mail Room Department overseeing courier services, courier car registration, mail distribution, staff coverage, develop new programs and systems and ensure cost containment.</li><li>Submits expenses, tracking, collecting and submitting for Executive Staff twice a month</li><li>Assist with planning hospital-wide and administrative events</li><li>Maintain multiple daily calendars for the Executive Team and prioritize appropriately</li><li>Greets incoming patients, guests, physicians, staff members in a friendly and professional manner.</li><li>Coordinate and manage hotel and travel arrangements for members of the Executive team, department Directors and job candidates as neede</li></ul>
<p>We are looking for an experienced Pre-Litigation Paralegal to join our client's team in San Rafael, California. This is a temporary contract position to help the team with an increase in workload. This is an opportunity to work on plaintiff personal injury cases from intake through settlement. The role requires a strong understanding of California-specific personal injury procedures, including insurance negotiations and pre-litigation processes.</p><p><br></p><p>Responsibilities:</p><ul><li>Handle plaintiff-side personal injury cases from intake to settlement, ensuring thorough case management throughout the pre-litigation process.</li><li>Draft and prepare legal documents, including demand letters and settlement agreements.</li><li>Review and analyze medical records to support case development and settlement negotiations.</li><li>Communicate with insurance companies to negotiate claims and settlements effectively.</li><li>Retrieve and organize medical records and other necessary documentation for case preparation.</li><li>Resolve liens and manage settlement disbursement processes.</li><li>Conduct research related to personal injury claims and relevant California laws.</li><li>Maintain detailed and organized case files to ensure seamless progression.</li><li>Collaborate with attorneys and other team members to support case strategy and execution.</li></ul>
