<p>We are looking for an experienced Collections Specialist with 6–8 years of collections experience within financial institutions, including consumer lending environments. Skilled in managing delinquent accounts across credit cards, personal loans, secured loans, mortgages, and home equity loans, particularly accounts 60+ days past due and charged-off or high-risk portfolios. Strong knowledge of regulatory requirements including FDCPA, FCRA, GLBA, and TCPA, with a consistent track record of recovering delinquent debt through compliant, ethical, and member-focused collection practices.</p><p><br></p><p><strong>Core Responsibilities</strong></p><ul><li>Manage collection efforts for delinquent consumer loan accounts across multiple lending products.</li><li>Review account histories to determine causes of delinquency and develop appropriate resolution strategies.</li><li>Contact members by phone and written correspondence to secure payment and resolve past-due balances.</li><li>Negotiate payment arrangements, loan extensions, and potential loan modifications for approval.</li><li>Provide empathetic member support and refer borrowers to financial counseling resources when appropriate.</li><li>Recommend next steps for severely delinquent accounts, including repossession, foreclosure, legal action, charge-off, and agency placement.</li><li>Prepare charge-off documentation and coordinate account assignments to third-party collection agencies.</li><li>Maintain detailed records of collection activity, account status, and resolution outcomes.</li><li>Work closely with internal teams including lending, loss mitigation, legal, and member service departments.</li><li>Meet established recovery goals, productivity targets, and compliance standards.</li></ul><p><br></p>
<p>We are seeking an Inventory Specialist to monitor stock levels, track inventory movements, and ensure accurate inventory records. The Inventory Specialist is responsible for receiving, organizing, counting, and reconciling inventory. This role supports operational efficiency by maintaining accurate records and identifying discrepancies. Strong attention to detail and data accuracy are essential.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Track inventory levels and stock movement</li><li>Conduct cycle counts and inventory audits</li><li>Receive, label, and organize incoming materials</li><li>Investigate and resolve inventory discrepancies</li><li>Update inventory systems and maintain records</li><li>Coordinate with purchasing, warehouse, and operations teams</li></ul>