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2 results for Product Support Specialist in San Diego, CA
- Escondido, CA
- onsite
- Temporary / Contract
- 21 - 26 USD / Hourly
- <p>A biotech company in Escondido is seeking a Customer Support Representative for a contract opportunity supporting client communication, order coordination, and administrative customer service operations. This role is ideal for someone who enjoys problem-solving, working with customers, and supporting fast-paced operational teams.</p><p>The Customer Support Representative will serve as a key point of contact for customers while helping maintain accurate records and ensuring a positive client experience.</p><p><br></p><p><strong>Primary Responsibilities</strong></p><p>Customer Service & Administrative Support</p><ul><li>Respond to customer inquiries via phone and email</li><li>Process orders, account updates, and service requests</li><li>Coordinate communication between customers and internal departments</li><li>Maintain accurate customer records and documentation</li><li>Assist with tracking orders, shipments, and account information</li><li>Support issue resolution and customer follow-up activities</li></ul><p>Operational Coordination</p><ul><li>Assist with reporting and administrative tracking tasks</li><li>Maintain organized customer files and account documentation</li><li>Support internal teams with operational updates and communication</li></ul>
- 2026-05-22T00:00:00Z
- San Diego, CA
- onsite
- Temporary / Contract
- 25 - 28 USD / Hourly
- <p>Our client is seeking a detail-oriented and customer-focused professional to support order fulfillment, customer service, and sales operations within a construction-related environment. This role is ideal for someone who can manage order processing, respond to customer inquiries, and provide administrative support to the sales team while maintaining accuracy and a high level of service. The ideal candidate is organized, proactive, and comfortable working in a fast-paced setting with multiple priorities.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Process customer orders accurately and ensure timely fulfillment in coordination with internal teams and vendors.</li><li>Serve as a primary point of contact for customers regarding product availability, order status, pricing, and delivery updates.</li><li>Support sales operations by preparing quotes, entering orders, updating account information, and assisting with customer follow-up.</li><li>Coordinate with warehouse, logistics, and operations teams to help ensure orders are completed and delivered as expected.</li><li>Resolve customer concerns related to orders, shipments, and product issues in a professional and timely manner.</li><li>Maintain accurate records of customer interactions, order activity, and sales support documentation.</li><li>Assist with inventory-related communication, backorder tracking, and scheduling updates as needed.</li><li>Provide general administrative support to the customer service and sales teams.</li></ul><p><br></p>
- 2026-05-15T00:00:00Z