<p>A high-end home and lifestyle brand in Solana Beach is seeking a polished and proactive <strong>Customer Experience Specialist</strong> to serve as the primary connection between clients and the brand. This role is ideal for someone who understands that customer service is not just about answering questions — it’s about creating trust, clarity, and lasting impressions.</p><p>You’ll work in a refined, design-driven environment where attention to detail and elevated communication matter.</p><p><br></p><p><strong>What You’ll Own</strong></p><ul><li>Serve as the first point of contact for client inquiries via phone, email, and online platforms</li><li>Provide detailed product knowledge and order support</li><li>Coordinate order updates, delivery timelines, and special requests</li><li>Troubleshoot concerns with professionalism and solution-oriented thinking</li><li>Maintain accurate customer records in CRM systems</li><li>Assist with client follow-ups and relationship building initiatives</li><li>Support internal teams with order tracking and documentation</li><li>Ensure white-glove service standards are consistently upheld</li></ul><p><br></p>
<p>At Robert Half, we help organizations build exceptional teams by connecting top talent with rewarding career opportunities. Our client is seeking a Customer Service Representative to join their growing team. The ideal candidate is professional, empathetic, and thrives in a fast-paced environment where delivering outstanding customer experiences is the priority.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond promptly to customer inquiries via phone, email, and chat</li><li>Provide accurate information about products, services, and company policies</li><li>Resolve customer concerns and issues effectively and courteously</li><li>Document customer interactions in CRM systems</li><li>Collaborate with team members to address customer needs and escalate cases as required</li><li>Identify opportunities to improve processes and enhance customer satisfaction</li><li>Uphold company standards for professionalism and confidentiality</li></ul><p><br></p>
<p>Our client, a respected non-profit organization, is seeking a compassionate and reliable Customer Service Representative to join their mission-driven team. This is an excellent opportunity for someone who values community engagement and enjoys helping others in a fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to inquiries from clients, donors, and community partners via phone, email, and in-person with professionalism and empathy.</li><li>Provide accurate information about programs, services, and events.</li><li>Assist with resolving concerns and directing inquiries to appropriate staff or departments.</li><li>Maintain detailed records of client interactions in the organization's database.</li><li>Support fundraising efforts, outreach events, and program activities as needed.</li><li>Collaborate with team members to ensure excellent service and a positive client experience.</li></ul><p><br></p>
<p>Our client, a dedicated non-profit organization focused on community impact, is seeking a professional and personable Customer Service Agent to join their team. This role is ideal for someone who thrives on helping others and excels in a fast-paced, mission-driven environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide prompt, courteous assistance to clients, donors, and community members via phone, email, and in-person interactions.</li><li>Address inquiries about programs, services, and events, ensuring accurate information is provided at all times.</li><li>Resolve questions and concerns, escalating complex issues to appropriate team members as necessary.</li><li>Record all client interactions and important details accurately within the organization’s system.</li><li>Support administrative and outreach initiatives, including event registration and volunteer coordination.</li><li>Uphold the organization’s values and commitment to exceptional service in every interaction.</li></ul><p><br></p>
<p>At Robert Half, we connect skilled professionals with organizations committed to excellence and growth. Our client in the property management sector is seeking a Customer Service Agent to serve as a crucial liaison between tenants, property managers, and vendors. This role offers the opportunity to make a meaningful impact by delivering exemplary customer support in a fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide prompt and courteous responses to tenant inquiries, service requests, and general questions</li><li>Assist with coordinating maintenance, repairs, and property services</li><li>Document all customer interactions and maintain accurate resident records</li><li>Support property managers by handling phone calls, emails, and walk-ins professionally</li><li>Resolve escalated issues quickly, maintaining positive relationships with tenants and stakeholders</li><li>Collaborate with vendors and contractors to ensure timely service delivery</li><li>Help with administrative tasks such as preparing notices, updating databases, and scheduling appointments</li><li>Uphold confidentiality and demonstrate a commitment to quality service</li></ul><p><br></p>
<p>We are looking for a detail-oriented Case Specialist to join our team in San Diego, California. In this long-term contract position, you will play a critical role in managing and reviewing client cases, ensuring accuracy and compliance, and providing essential support to individuals in need. This role involves regular client interaction, analytical decision-making, and a commitment to delivering high-quality case management services. This role requires fluency in Pashto, Farsi, and/or Dari.</p><p><br></p><p>Responsibilities:</p><p>• Review and analyze client applications to ensure completeness, accuracy, and sustainability of the requests.</p><p>• Provide case management services, including assisting clients with housing referrals and other necessary support.</p><p>• Maintain accurate and organized case files, updating them regularly to reflect the latest information.</p><p>• Communicate with clients to verify details such as current address and financial status, ensuring proper follow-up.</p><p>• Collaborate with supervisors to finalize case reviews and approve funding requests.</p><p>• Respond to inquiries from clients and stakeholders, offering clear and helpful information.</p><p>• Conduct routine follow-ups on existing cases to ensure continued compliance and resolve any outstanding issues.</p><p>• Support training efforts for new team members and maintain consistency in case processing procedures.</p><p>• Ensure all documentation complies with organizational standards and policies.</p><p>• Make informed decisions on cases based on thorough analysis and logical reasoning.</p>
We are looking for a dedicated Customer Service Representative to join our team in Tustin, California. This long-term contract position offers the opportunity to provide exceptional service to residents in a hybrid work environment, with remote work on Mondays and Fridays and onsite work from Tuesday to Thursday. If you have a passion for delivering outstanding customer experiences and thrive in a fast-paced setting, we encourage you to apply.<br><br>Responsibilities:<br>• Provide exceptional customer support by handling inbound and outbound calls related to resident accounts and maintenance requests.<br>• Address resident inquiries, concerns, and complaints promptly and effectively to ensure satisfaction.<br>• Maintain an attentive and empathetic demeanor while fostering positive relationships with residents.<br>• Record detailed notes of resident interactions, inquiries, and resolutions in internal systems.<br>• Collaborate with internal teams to resolve resident issues and coordinate solutions.<br>• Follow up with residents to confirm their needs have been met and issues resolved.<br>• Demonstrate a comprehensive understanding of services offered to provide accurate and helpful information.<br>• Navigate multiple software systems efficiently to input and retrieve resident data.<br>• Manage a high volume of calls with a focus on resolving issues and enhancing the resident experience.<br>• Support scheduling and coordination efforts to ensure seamless service delivery.
<p>A stable manufacturing company in San Marcos is seeking a motivated and upbeat <strong>Customer Service Representative</strong> to support customer accounts and internal teams. This role is perfect for someone who enjoys talking on the phone, building rapport, and maintaining strong relationships with clients. You’ll be the friendly voice customers trust when they call about product orders, timelines, and updates.</p><p><br></p><p><strong>Day-to-Day Responsibilities</strong></p><ul><li>Answer inbound calls from customers regarding product availability and order status</li><li>Make outbound follow-up calls to confirm orders and shipment details</li><li>Enter customer orders into the system accurately</li><li>Coordinate with production and shipping departments</li><li>Track backorders and communicate realistic timelines</li><li>Maintain customer account records and documentation</li><li>Support general administrative needs within the office</li></ul>
We are looking for a dedicated and bilingual Customer Service Representative to join our team in Irvine, California. In this role, you will play a key part in supporting customers, ensuring their inquiries are handled efficiently and with attention to detail. This is a long-term contract position with a hybrid schedule, requiring four days onsite and one day remote each week.<br><br>Responsibilities:<br>• Respond to customer inquiries via phone and email, providing accurate and timely information.<br>• Handle both inbound and outbound calls to address customer needs and resolve issues.<br>• Process orders and manage data entry tasks with precision.<br>• Maintain a strong knowledge of products to assist customers effectively.<br>• Deliver exceptional customer service while adhering to business standards.<br>• Collaborate with team members to ensure seamless customer support.<br>• Work in a fast-paced environment while prioritizing multiple tasks.<br>• Communicate effectively in both English and Spanish.<br>• Adapt to evolving processes and systems to improve service delivery.<br>• Uphold business casual dress code while maintaining a detail-oriented approach.
We are looking for a dedicated Customer Service Representative to join our team in Irvine, California. This is a 100% onsite, Contract to permanent position offering a great opportunity to grow within the organization. The role involves handling inbound calls, assisting customers with inquiries, and providing resolutions to warranty or dispute-related issues.<br><br>Responsibilities:<br>• Manage inbound customer calls professionally and efficiently, ensuring excellent service delivery.<br>• Address customer inquiries related to products, services, warranties, and disputes.<br>• Document customer interactions accurately within the system to maintain clear records.<br>• Collaborate with team members to resolve complex customer concerns when required.<br>• Learn and apply knowledge of furniture-related products and services to assist customers effectively.<br>• Utilize Microsoft Office Suite and other tools to support daily operations.<br>• Follow company protocols and maintain a business casual dress code while onsite.<br>• Participate in training sessions to enhance customer service skills and adapt to company-specific processes.<br>• Ensure customer satisfaction by maintaining a positive and helpful attitude in all interactions.
We are looking for a dedicated Customer Service Representative to join our team in Irvine, California. In this long-term contract position, you will play a key role in ensuring smooth operations by coordinating schedules, handling complex inquiries, and maintaining detailed records. This role requires excellent communication skills and a proactive approach to problem-solving.<br><br>Responsibilities:<br>• Assign Behavior Interventionists (BIs) to participants based on location, skills, and compliance requirements.<br>• Collaborate with families and clinical teams to develop and maintain schedules.<br>• Update and confirm schedules daily using a computer-based system.<br>• Address complex scheduling requests and changes with professionalism and timeliness.<br>• Notify relevant parties of scheduling adjustments and monitor attendance and coverage needs.<br>• Create and submit accurate service reports for billing and payroll purposes.<br>• Analyze contract compliance and address gaps by developing actionable plans.<br>• Coordinate with Payroll, Billing, and Human Resources to ensure accurate processing of payments and status updates.<br>• Attend staff meetings, trainings, and other required sessions.<br>• Provide cross-training to new scheduling coordinators.
<p>A well-established and growing food retail company in Oceanside is seeking an experienced <strong>Customer Service Representative</strong> to serve as a key point of contact for customers, vendors, and internal departments. This role is ideal for someone who thrives on communication, enjoys solving problems, and can confidently manage a high volume of phone and email interactions.</p><p>You will represent a brand that values freshness, quality, and strong customer relationships — meaning professionalism and responsiveness are critical.</p><p><br></p><p><strong>What You’ll Be Doing</strong></p><ul><li>Handle inbound and outbound calls regarding orders, product inquiries, and account updates</li><li>Respond to customer emails in a timely and professional manner</li><li>Enter and update customer order information accurately</li><li>Assist with order tracking, shipping confirmations, and issue resolution</li><li>Coordinate with warehouse and logistics teams on product availability</li><li>Maintain accurate notes and documentation in CRM systems</li><li>Support reporting using Excel and assist with administrative tasks</li></ul><p><strong>Technical Skills Required</strong></p><ul><li>Minimum <strong>2+ years of phone-based customer service experience</strong></li><li>Proficiency in <strong>Microsoft Excel, Outlook, and Word</strong></li><li>Experience with platforms such as <strong>NetSuite, SAP, Salesforce, QuickBooks, or similar ERP/CRM systems</strong></li><li>Ability to multitask between phone systems and computer programs</li></ul>
<p>We are seeking a dedicated Collections Specialist to join our team in San Diego, CA. This role is crucial in maintaining financial health by managing overdue accounts and ensuring prompt payments. If you thrive in a fast-paced environment and have strong negotiation and communication skills, we encourage you to apply.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Monitor and collect overdue payments from clients and customers</li><li>Review account histories and research discrepancies</li><li>Contact clients to resolve outstanding balances via phone, email, and written correspondence</li><li>Maintain accurate records of collection activities and communications</li><li>Collaborate with accounting and customer service teams to address account issues</li><li>Recommend solutions for serious delinquency cases and escalate when necessary</li><li>Prepare regular reports on collections status</li></ul><p><br></p>
<p>Our client, a mission-driven nonprofit organization, is seeking a detail-oriented and proactive Collections Specialist to join their accounting team. The Collections Specialist will help support the organization's financial stability by managing accounts receivable and ensuring timely payment processing.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Monitor and manage the accounts receivable portfolio, ensuring prompt collection of outstanding balances.</li><li>Contact donors, grantors, or clients to resolve payment issues and update account information.</li><li>Record and track all collection efforts in accordance with company policies and procedures.</li><li>Collaborate with finance and development teams to reconcile accounts and resolve discrepancies.</li><li>Generate regular reports on aging accounts and collection activities for management review.</li><li>Assist with the preparation and analysis of financial data related to receivables.</li></ul><p><br></p>
<p>Robert Half is partnering with a mission-driven nonprofit organization seeking a compassionate and detail-oriented <strong>Bilingual Case Specialist (English/Pashto)</strong> to join their team. This role plays a critical part in supporting individuals and families from diverse backgrounds by providing case management, resource coordination, and culturally responsive services.</p><p>Position Overview</p><p>The Bilingual Case Specialist will work directly with clients to assess needs, develop service plans, connect individuals to community resources, and ensure ongoing support. The ideal candidate is culturally competent, highly organized, and passionate about serving vulnerable populations.</p><p>Key Responsibilities</p><ul><li>Conduct comprehensive client intake assessments in English and Pashto</li><li>Develop individualized service plans and monitor client progress</li><li>Provide direct support and advocacy for clients navigating housing, healthcare, employment, education, and social services</li><li>Maintain accurate and timely documentation in case management systems</li><li>Coordinate with internal teams and external community partners to ensure seamless service delivery</li><li>Assist clients with completing applications, forms, and benefit enrollment</li><li>Provide crisis intervention and referrals as needed</li><li>Participate in outreach initiatives and community engagement efforts</li><li>Ensure compliance with organizational policies and funding requirements</li></ul><p><br></p>
<p>About the Organization</p><p>Robert Half is partnering with a mission-driven nonprofit organization dedicated to supporting immigrant and refugee communities through culturally responsive case management, advocacy, and social services. The organization provides critical resources including housing support, public benefits navigation, employment assistance, and community integration services.</p><p>Position Overview</p><p>The Multilingual Case Specialist (Pashto/Dari/Farsi) plays a vital role in delivering direct services to clients from Afghan and other Farsi-speaking communities. This position provides comprehensive case management, resource coordination, and advocacy support to help clients achieve stability and self-sufficiency. The ideal candidate is culturally competent, compassionate, highly organized, and experienced in social services or nonprofit case management.</p><p>Key Responsibilities</p><ul><li>Provide direct case management services to clients in Pashto, Dari, and/or Farsi</li><li>Conduct intake assessments to evaluate client needs and develop individualized service plans</li><li>Assist clients with accessing public benefits, housing resources, healthcare, employment services, and educational programs</li><li>Serve as a liaison between clients and external service providers, government agencies, and community partners</li><li>Maintain accurate, confidential case notes and documentation in accordance with organizational and funding requirements</li><li>Support crisis intervention and provide appropriate referrals when needed</li><li>Facilitate workshops, orientations, or community outreach efforts as assigned</li><li>Ensure culturally sensitive and trauma-informed service delivery</li><li>Track outcomes and contribute to required reporting and data collection</li></ul><p><br></p>
<p>At Robert Half, we partner with leading organizations to build successful teams that drive workplace efficiency and excellence. Our client is seeking a detail-oriented and personable Front Desk Coordinator to serve as the first point of contact and ensure smooth office operations.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet visitors and direct them promptly and professionally</li><li>Manage incoming calls, correspondence, and messages</li><li>Maintain appointment schedules and coordinate meeting rooms</li><li>Assist with mail distribution, filing, and general office tasks</li><li>Support administrative staff with clerical duties as needed</li><li>Uphold high standards of customer service and confidentiality</li><li>Contribute to a positive, welcoming office environment</li></ul><p><br></p>
<p>Our client, a well-regarded organization in the education sector, is seeking a professional and personable Front Desk Coordinator to serve as the face of their institution. This individual will play a key role in providing exceptional front-line support to students, faculty, and visitors, while keeping office operations running smoothly.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet and assist students, parents, staff, and visitors with professionalism and a positive attitude.</li><li>Answer and direct incoming phone calls and emails; respond to general inquiries about programs and services.</li><li>Manage front desk operations, including scheduling appointments and maintaining calendars for key personnel.</li><li>Handle the distribution of mail, packages, and deliveries.</li><li>Assist with student enrollment, recordkeeping, and data entry as needed.</li><li>Maintain a tidy, welcoming reception area and uphold confidentiality at all times.</li><li>Provide administrative support to staff and faculty, including document preparation and event coordination.</li><li>Perform other duties as assigned to support a collaborative and efficient office environment.</li></ul><p><br></p>
<p>A premier private wellness and concierge services organization in Rancho Santa Fe is seeking a warm, articulate, and highly organized <strong>Client Relations Representative</strong>. This role supports a discerning client base and requires exceptional communication skills, discretion, and emotional intelligence.</p><p><br></p><p>This is not a high-volume call center role — it’s about meaningful, attentive service.</p><p><br></p><p><strong>Primary Responsibilities</strong></p><ul><li>Manage incoming calls and personalized client requests</li><li>Coordinate appointments, service scheduling, and follow-ups</li><li>Maintain detailed and confidential client records</li><li>Communicate updates and confirmations with clarity and professionalism</li><li>Collaborate with internal teams to ensure seamless service delivery</li><li>Proactively address client concerns with empathy and efficiency</li><li>Assist with administrative support tasks and documentation</li></ul>
<p>Our team in San Diego, CA is seeking a detail-oriented Account Specialist committed to delivering exceptional service and supporting efficient financial operations. If you thrive in a collaborative environment and enjoy solving challenges with clients and colleagues, we invite you to apply.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Process accounts payable and receivable transactions accurately and timely</li><li>Reconcile bank statements, invoices, and financial records</li><li>Assist with month-end closing activities and reporting</li><li>Communicate effectively with vendors, clients, and internal stakeholders</li><li>Maintain organized documentation and uphold company standards for compliance</li><li>Identify process improvements to increase efficiency and accuracy</li></ul><p><br></p>
<p>Are you an organized, detail-oriented professional looking for your next career move? Our team is seeking an Order Entry Specialist to provide essential support in processing and managing customer orders with accuracy and efficiency. This is a vital role that ensures a seamless workflow from order receipt to delivery.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Accurately enter and process customer orders into the system, ensuring information is complete and up to date.</li><li>Communicate with customers, sales teams, and internal departments to resolve order discrepancies or inquiries.</li><li>Track orders and provide status updates to customers and team members as needed.</li><li>Verify pricing, inventory availability, and delivery schedules.</li><li>Work collaboratively with shipping, logistics, and accounting teams to ensure smooth order fulfillment.</li><li>Maintain records and generate reports on order activity as requested.</li></ul><p><br></p>
<p>A well-respected professional services firm is seeking a polished <strong>Client Services Administrator</strong> to support client onboarding, account maintenance, and internal coordination. This role blends administrative precision with high-touch customer interaction.</p><p><strong>🌟 Day-to-Day Impact</strong></p><ul><li>Serve as the primary administrative liaison for new and existing clients</li><li>Coordinate document collection, account setup, and service requests</li><li>Maintain meticulous digital and physical client records</li><li>Track service timelines and proactively follow up on outstanding items</li><li>Prepare client correspondence, reports, and presentation materials</li><li>Support leadership with calendar management and meeting logistics</li><li>Identify opportunities to improve client service workflows</li></ul>
<p><strong>About the Organization:</strong></p><p> Our client is a nonprofit organization committed to serving diverse communities and providing essential support to individuals and families in need. They prioritize cultural understanding, compassion, and dedication to community impact.</p><p><strong>Position Summary:</strong></p><p> We are looking for a <strong>Bilingual Case Specialist</strong> fluent in <strong>Farsi, Dari, or Pashto</strong> to provide direct support to clients navigating social services. The ideal candidate will manage cases, connect clients to resources, and ensure clear communication across language and cultural barriers.</p><p><strong>Responsibilities:</strong></p><ul><li>Conduct client intake, assessments, and ongoing case management.</li><li>Connect clients with appropriate resources, benefits, and community services.</li><li>Maintain accurate and timely documentation of client interactions.</li><li>Serve as a liaison for Farsi/Dari/Pashto-speaking clients, facilitating clear understanding and access to services.</li><li>Collaborate with internal teams and external partners to provide comprehensive client support.</li><li>Advocate for clients and assist with navigating complex social service systems.</li></ul><p><br></p>
<p><strong>About the Organization:</strong></p><p> Our client is a mission-driven nonprofit organization dedicated to supporting diverse communities and providing essential services to those in need. They value compassion, cultural understanding, and a commitment to making a difference.</p><p><strong>Position Overview:</strong></p><p> We are seeking a dedicated and culturally competent <strong>Case Specialist</strong> fluent in <strong>Farsi, Dari, or Pashto</strong> to join our team. The ideal candidate will provide case management support, assist clients with accessing critical resources, and help navigate complex social services systems. This role requires excellent communication skills, empathy, and attention to detail.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide case management services to clients, including intake, assessment, and follow-up.</li><li>Assist clients in accessing resources, benefits, and services tailored to their individual needs.</li><li>Maintain accurate records of client interactions and case progress.</li><li>Serve as a cultural and linguistic bridge, ensuring clear communication for Farsi/Dari/Pashto-speaking clients.</li><li>Collaborate with internal teams and community partners to provide comprehensive support.</li><li>Advocate for clients’ needs and connect them with additional support programs as necessary.</li></ul><p><br></p>
We are looking for an experienced Accounts Receivable Specialist to join our team on a short-term contract in San Diego, California. This role involves managing high-volume invoicing, ensuring accurate payment processing, and supporting collections in a fast-paced B2B environment. The ideal candidate will be detail-oriented, organized, and capable of adapting to new systems.<br><br>Responsibilities:<br>• Process and oversee the generation of approximately 1,000 B2B invoices each month.<br>• Ensure payments are received before shipment, adhering to company policies and procedures.<br>• Handle credit card transactions for customers and follow up on overdue payments.<br>• Coordinate invoicing workflows and shipping details using the shipping module.<br>• Support accounts receivable functions, including collections and reconciliation tasks.<br>• Assist with system transition activities related to QuickBooks Desktop.<br>• Maintain accurate financial records and create reports using basic Excel functionalities.
