<p>A fast-growing technology organization in Carlsbad is seeking a professional and customer-focused <strong>Call Center Representative</strong> to serve as a frontline ambassador for its customer support operations. This role is ideal for someone who thrives in a structured call-center environment, enjoys problem-solving in real time, and understands the importance of delivering a consistent, high-quality customer experience. You will handle a high volume of inbound calls while maintaining empathy, accuracy, and efficiency.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Manage a high volume of inbound customer calls in a fast-paced environment</li><li>Provide accurate, courteous, and solutions-oriented assistance to customers</li><li>Navigate multiple systems simultaneously while documenting interactions</li><li>Resolve customer issues or escalate appropriately when necessary</li><li>Educate customers on products, services, and account options</li><li>Meet or exceed quality, call handling, and customer satisfaction metrics</li><li>Maintain compliance with company policies and data security standards</li><li>Participate in ongoing training and performance coaching</li></ul>
<p>We are looking for a compassionate and attentive Bilingual Spanish Customer Experience Specialist to join our team in San Diego, California. As part of a mission-driven non-profit organization, you will play a vital role in providing essential support and resources to individuals in need. This is a Contract to Permanent position, offering you the opportunity to grow within a collaborative and impactful environment. This role has the opportunity for hybrid work (3 days remote, 2 days in office) after the first 6 months. </p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Handle incoming calls and inquiries, providing accurate information, referrals, and assistance to clients.</p><p>• Record all communications promptly and thoroughly in web-based systems to ensure accurate documentation.</p><p>• Stay informed about available services, resources, and updates to provide effective support.</p><p>• Collaborate with internal teams to address client needs and ensure seamless service delivery.</p><p>• Deliver exceptional customer service in every interaction, maintaining a meticulous and empathetic approach.</p><p>• Operate and navigate various software systems, including CRM platforms and chat tools, to manage client interactions.</p><p>• Assist clients with billing, benefit-related questions, and other specific inquiries.</p><p>• Utilize tools like Avaya CMS and Epic Software to monitor and manage call center operations effectively.</p><p>• Contribute to the continuous improvement of customer service practices and team collaboration.</p>
<p>A professional services firm in Carlsbad is seeking a detail-oriented <strong>Collections Specialist</strong> to manage customer accounts while maintaining a high level of professionalism and discretion. This role focuses on relationship-based collections and is ideal for someone who understands financial processes and values customer experience.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Monitor AR aging and prioritize collection efforts</li><li>Contact clients regarding overdue balances and resolve issues</li><li>Investigate billing disputes and coordinate resolutions</li><li>Document collection activity and maintain accurate records</li><li>Prepare collection reports for leadership</li><li>Collaborate with accounting and client services teams</li><li>Support month-end and audit-related requests</li></ul>
<p>Our client, a leading organization in San Diego, CA, is seeking an experienced Call Center Specialist to join their customer support team. This position offers an opportunity to make a direct impact by assisting customers, resolving inquiries, and ensuring high satisfaction in a fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to inbound customer calls, emails, and chats with professionalism and empathy</li><li>Resolve issues efficiently while delivering a positive customer experience</li><li>Document all interactions accurately in the customer management system</li><li>Collaborate with internal teams to address customer needs and escalate complex situations</li><li>Meet established performance goals for quality, productivity, and customer satisfaction</li></ul><p><br></p>
<p>Our company is seeking a dedicated Call Center Specialist to join our team and deliver outstanding service to clients and customers. The ideal candidate is a strong communicator, problem-solver, and thrives in a fast-paced call center environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to incoming calls efficiently and professionally, addressing questions, concerns, or requests.</li><li>Accurately document call information in internal systems and update customer records.</li><li>Provide timely resolution of issues, escalating complex cases to the appropriate department when necessary.</li><li>Meet established performance metrics for call quality, response time, and customer satisfaction.</li><li>Collaborate with team members to improve processes and ensure a positive overall customer experience.</li></ul><p><br></p>
<p><strong>Position Summary</strong></p><p> Robert Half’s client, a growing fire protection services organization, is seeking a proactive Project Coordinator to provide day-to-day project and administrative support across multiple initiatives. This role is responsible for keeping project information organized, coordinating resources, and supporting internal teams to ensure projects progress smoothly from early planning through final completion. The ideal candidate is highly organized, adaptable, and comfortable working with both office-based and field teams.</p><p><strong>Primary Duties</strong></p><ul><li>Coordinate project-related activities to support scheduling, execution, and completion.</li><li>Track project timelines, key deliverables, and outstanding action items.</li><li>Maintain clear communication between internal teams, vendors, and customers regarding project needs and updates.</li><li>Assist with coordinating materials, equipment, and documentation required for project execution.</li><li>Support project leaders with status reporting, meeting preparation, and follow-up tasks.</li><li>Help identify scheduling conflicts, missing information, or potential delays and escalate as needed.</li><li>Assist with documentation and requirements related to project completion, approvals, and handoff.</li><li>Prepare and organize project records, including contracts, purchase documentation, correspondence, and reports.</li><li>Support internal reviews related to project progress, costs, and timelines.</li><li>Assist with processing material returns, replacements, and vendor coordination.</li><li>Maintain access records, credentials, or required documentation for field personnel.</li><li>Provide coordination support for field teams working on assignments outside their primary location.</li><li>Review project plans, specifications, and related documents to understand scope and requirements.</li><li>Compile and organize information used for estimating, pricing, and proposals.</li><li>Assist in the preparation and follow-up of quotes, bids, and proposal materials.</li><li>Support changes to project scope by helping prepare documentation and updates.</li><li>Contribute to process improvement efforts and perform additional duties as assigned.</li></ul><p><br></p>
<p>We are offering a contract opportunity for an Escrow Administrative Assistant based in San Diego, California. This role involves serving as the conduit between Sales and Escrow, preparing final terms and related documents, ensuring adherence to corporate policies and procedures, and facilitating the prompt closure of escrows. The Escrow Administrative Assistant will be expected to conduct extensive computer work, frequent email, and telephone communication.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Ensure the accurate and comprehensive review of closing files using community checklists.</p><p>• Input and manage escrow data in the company's accounting system.</p><p>• Handle contract cancelations and process them accordingly.</p><p>• Scrutinize and clear any changes in terms and conditions before closure.</p><p>• Prepare builder documents for government loans and maintain their accuracy.</p><p>• Aid in division communications with lenders or title companies.</p><p>• Contribute to the preparation and maintenance of the escrow tracker.</p><p>• Organize and file all paperwork promptly to ensure ease of accessibility to other associates.</p><p>• Resolve all escrow tracking and closing issues between all parties.</p><p>• Attend Escrow Closing meetings with Sales associates, Controller, and various office and field managers.</p><p>• Collaborate effectively with all associates in the escrow department.</p>
<p><strong>Job Description:</strong></p><p> Robert Half is partnering with a reputable tax firm to identify a professional and customer-focused Receptionist to provide front office support during the busy tax season. This role is ideal for someone who thrives in a fast-paced environment, enjoys working with clients, and can help ensure smooth day-to-day office operations during peak periods.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet clients and visitors in a professional and welcoming manner</li><li>Answer and route incoming phone calls promptly and accurately</li><li>Schedule, confirm, and manage client appointments for tax preparers</li><li>Assist with client intake, including collecting documentation and verifying required forms</li><li>Maintain front desk organization and ensure a clean, professional office environment</li><li>Support administrative tasks such as data entry, scanning, copying, and filing</li><li>Coordinate mail, document drop-offs, and pickups</li><li>Communicate effectively with tax staff regarding client arrivals and scheduling updates</li><li>Maintain confidentiality of sensitive client and financial information at all times</li></ul>
<p>A growing and fast-paced distribution organization in Carlsbad is seeking a detail-driven <strong>Order Entry Processor</strong> to support high-volume sales operations. This role is critical to ensuring accuracy, efficiency, and seamless coordination between customers, sales teams, and fulfillment operations. The ideal candidate thrives in structured environments, values precision, and understands how accurate data entry impacts customer satisfaction and operational success.</p><p><br></p><p><strong>Role Overview</strong></p><p>The Order Entry Processor will be responsible for entering, reviewing, and maintaining customer orders within the company’s ERP system while ensuring pricing, quantities, shipping details, and timelines are accurate. This role serves as a key liaison between sales, warehouse, and customer service teams.</p><p><strong>Key Responsibilities</strong></p><ul><li>Accurately enter and process customer orders in ERP/order management systems</li><li>Review orders for pricing accuracy, product availability, and delivery timelines</li><li>Communicate with sales representatives regarding discrepancies or special requests</li><li>Coordinate with warehouse and logistics teams to ensure timely fulfillment</li><li>Maintain and update customer records, pricing files, and product data</li><li>Process order changes, cancellations, and returns as needed</li><li>Generate order confirmations and documentation for customers</li><li>Support month-end reporting related to order volume and fulfillment</li><li>Adhere to internal controls and data accuracy standards</li></ul>
<p>Our client, a well-regarded organization in San Diego, CA, is seeking a personable and organized Front Desk Coordinator to serve as the first point of contact for their office. This is an excellent opportunity for someone who excels at multitasking, providing outstanding customer service, and maintaining a positive, professional office environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet and direct visitors in a courteous and welcoming manner</li><li>Answer and route incoming phone calls efficiently</li><li>Assist with scheduling meetings, managing calendars, and coordinating conference rooms</li><li>Handle incoming and outgoing mail and packages</li><li>Support various administrative tasks, such as data entry, filing, and maintaining office supplies</li><li>Uphold the organization’s standards for client and guest experiences</li></ul><p><br></p>
<p>Our nonprofit client is seeking a personable and organized Front Desk Coordinator to be the first point of contact for visitors, clients, and staff. This role is ideal for someone who takes pride in delivering excellent service and maintaining a welcoming, efficient front office environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet and assist visitors, ensuring a friendly and professional first impression.</li><li>Answer and route phone calls, respond to general inquiries, and provide information about the organization’s programs and services.</li><li>Manage appointment scheduling, maintain office calendars, and coordinate meeting logistics.</li><li>Handle incoming and outgoing mail, package deliveries, and office supply inventory.</li><li>Maintain a clean and organized reception area.</li><li>Assist with administrative support for staff and special projects as needed.</li></ul><p><br></p>
<p>A professional services company in San Marcos is seeking a meticulous <strong>AR Clerk</strong> to support billing and cash application processes. This role is perfect for someone organized, reliable, and motivated to help ensure accurate and timely accounts receivable operations. The AR Clerk will manage customer accounts, post payments, and assist in maintaining accurate financial records. This position requires attention to detail, strong communication skills, and comfort with high-volume transactional work.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Post payments, credits, and adjustments to customer accounts</li><li>Generate and distribute invoices and statements</li><li>Reconcile AR accounts and investigate discrepancies</li><li>Communicate professionally with clients regarding outstanding balances</li><li>Maintain accurate documentation for reporting and audit purposes</li><li>Assist with month-end AR reporting and aging analysis</li><li>Collaborate with accounting and billing teams to ensure smooth processes</li></ul><p><br></p>
<p>Robert Half is offering an exciting opportunity for an Attorney to join an established law firm in Irvine, California.</p><p><br></p><p>The firm has incredible stability and tenure, with many attorneys and staff having worked together for 10+ years! This is a full-service firm and attorneys will be given an opportunity to touch on practice areas ranging from construction defect litigation, real estate litigation, business litigation, medical malpractice litigation, personal injury litigation, employment litigation, and transactional services</p><p><br></p><p><strong><u>Responsibilities of Role: </u></strong></p><ul><li>There is a mix of cases – people will work with partners across the state and work on different sorts of matters. Civil litigation and construction.</li><li>Initially, this attorney will be working more closely with a partner but the expectation is this associate will grow into doing more autonomous case management.</li><li>Writing – this will take some mentorship and the firm gives it.</li><li> </li><li>A-Z case management of cases in PRACTICE AREA from inception through trial.</li><li>Discovery, including depositions.</li><li>Law and motion.</li><li>Court appearances.</li><li>Pleadings.</li><li>Communicating and reporting up to with clients, carriers, and opposing counsel.</li><li>Attending site inspections.</li><li><u>Billable Hour Req</u></li><li>1800 per year</li></ul><p><strong><u> </u></strong></p><p><strong><u>Perks of Firm:</u></strong></p><ul><li>Great tenure with the firm/group of people – the firm administrator has been with these partners since 1999, the head of Northern CA has been with them for 11 years, another paralegal in Irvine has been with the firm for 25+ years.</li><li>Office lunch once a week with everyone!</li><li>The firm pays 100% of benefits for the employee and dependents.</li><li>Open door policy for everyone – they are big on doing things to keep people happy and want to stay.</li></ul><p><strong><u> </u></strong></p><p><strong><u>Compensation:</u></strong></p><ul><li>Salary range up to 170k</li><li>Monthly bonus for hitting billable hours. Everything after 170 per month gets a $500 bonus,</li><li>Additional discretionary bonuses!</li><li>Medical, dental, and vision are covered 100% for the employee and family, these kick in 30 days after employment. </li><li>PTO / sick Days?</li><li>401k w/ safe harbor matching contribution up to 3%, paid semi-monthly</li><li>Life insurance </li></ul>
<p>We are looking for a <strong>Systems Engineer</strong> with strong experience in <strong>MECM (Microsoft Endpoint Configuration Manager)</strong> and <strong>SCOM (System Center Operations Manager)</strong> to stand up a localized testing environment.</p><p><br></p><p>The Systems Engineer will architect, deploy, and validate a sandbox environment for application lifecycle management. Key responsibilities include:</p><ul><li>Infrastructure Architecture: Build a multi-server virtual environment (Windows Server 2025, SQL Server 2022, System Center site servers).</li><li>MECM Deployment: Install and configure MECM Primary Sites, Boundaries, Boundary Groups, and Client Settings.</li><li>Application Packaging: Create automated workflows for .MSI deployments and post-install configurations.</li><li>SCOM Authoring: Configure Management Groups and author custom alert rules for Windows Event Viewer.</li><li>DevOps Integration: Ensure centralized log monitoring and alerting thresholds.</li><li>System Hardening: Isolate the test environment while maintaining realistic directory services.</li></ul><p><br></p>
<p>A construction services company in Oceanside is seeking a proactive <strong>Collections Specialist</strong> to manage customer accounts, follow up on outstanding balances, and support cash flow initiatives. This role requires confidence, professionalism, and the ability to balance firmness with strong relationship management.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Contact customers regarding past-due balances via phone and email</li><li>Maintain accurate collection notes and documentation</li><li>Negotiate payment arrangements and follow up on commitments</li><li>Coordinate with project managers and accounting teams</li><li>Review contracts and payment terms</li><li>Assist with lien documentation and collection escalation when needed</li><li>Support AR reporting and cash flow forecasting</li></ul>
<p>A healthcare organization in Valley Center is seeking a welcoming and detail-oriented <strong>Front Desk Receptionist</strong> to support patient-facing operations. This role is essential in creating a positive first impression while ensuring smooth administrative flow within the office. The Front Desk Receptionist will manage patient check-in, scheduling, and administrative support while maintaining a professional and compassionate environment. This role requires strong communication skills, organization, and discretion.</p><p><strong>Key Responsibilities</strong></p><ul><li>Greet patients and visitors in a friendly and professional manner</li><li>Manage phone calls, messages, and appointment scheduling</li><li>Verify patient information and maintain accurate records</li><li>Collect copays and process basic transactions</li><li>Coordinate with clinical and administrative staff</li><li>Maintain a clean and organized front desk area</li><li>Support filing, scanning, and general office tasks</li><li>Ensure compliance with patient privacy and confidentiality standards</li></ul>
<p>Are you a personable, detail-oriented professional who excels at creating positive first impressions? Our company is seeking a Receptionist to be the welcoming face of our office and ensure smooth day-to-day operations.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet visitors and clients professionally, directing them to appropriate staff or meeting rooms.</li><li>Answer, screen, and route incoming calls and correspondence.</li><li>Manage office supplies, incoming and outgoing mail, and general administrative support tasks.</li><li>Maintain tidy reception and common areas.</li><li>Support scheduling and calendar management for meetings and appointments.</li><li>Assist with other administrative projects as assigned.</li></ul><p><br></p>
We are looking for a detail-oriented and organized Receptionist to join our team on a Contract basis in Irvine, California. In this role, you will serve as the first point of contact for visitors and callers, ensuring smooth office operations and providing exceptional customer service. This position requires strong communication skills and the ability to handle sensitive information with discretion.<br><br>Responsibilities:<br>• Greet and assist visitors promptly and courteously, ensuring a positive first impression.<br>• Manage incoming calls on a multi-line phone system, transferring calls accurately and efficiently.<br>• Sort and distribute incoming mail and deliveries to the appropriate departments.<br>• Handle confidential documents and sensitive information with discretion and care.<br>• Communicate effectively with managers and clients regarding deadlines or job-related issues.<br>• Support administrative tasks, including organizing files and maintaining office supplies.<br>• Operate switchboard systems and maintain accurate records of calls and messages.<br>• Assist with special projects as assigned, ensuring timely completion and attention to detail.<br>• Ensure the reception area remains clean, organized, and welcoming at all times.
<p>We are looking for a dedicated Receptionist to join our team on a contract basis in Irvine, CA This role involves providing front-desk support and ensuring smooth daily operations for the office. The ideal candidate will have excellent customer service skills and the ability to multitask in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Greet visitors and employees with professionalism and warmth, ensuring a welcoming atmosphere.</p><p>• Assist vendors with inquiries and provide necessary guidance.</p><p>• Manage badge distribution for contract staff and ensure proper documentation.</p><p>• Escort clients and visitors within the facility as needed.</p><p>• Prepare and organize conference rooms, including setup for meetings.</p><p>• Monitor meeting room supplies and address any requirements promptly.</p><p>• Restock and order office snacks to maintain inventory levels.</p><p>• Handle incoming and outgoing packages and mail efficiently.</p><p>• Provide general administrative support to ensure the smooth functioning of the office.</p>
We are looking for a skilled Collections Specialist to join our team in Irvine, California. In this Contract to permanent position, you will play a vital role in managing and resolving accounts receivable issues while ensuring the accuracy of billing and credit processes. The ideal candidate brings expertise in both commercial and consumer collections, along with proficiency in financial tools and software.<br><br>Responsibilities:<br>• Oversee and manage accounts receivable collections for both commercial and consumer accounts.<br>• Review and analyze aging reports to prioritize and address overdue accounts.<br>• Communicate effectively with clients to resolve outstanding balances and ensure timely payments.<br>• Implement and maintain efficient credit and collection processes to meet organizational goals.<br>• Collaborate with internal teams to verify billing accuracy and resolve discrepancies.<br>• Utilize Microsoft Excel and Sage MAS 500 to track, report, and manage collection activities.<br>• Develop strategies to minimize overdue accounts and improve overall collection rates.<br>• Prepare regular reports on collection progress and account statuses for management.<br>• Ensure compliance with company policies and regulations in all collection activities.
