<p>Our client, a well-established company in San Diego, CA is seeking a personable and detail-oriented Client Services Representative to join their team. This position plays a critical role in delivering outstanding customer service and supporting business operations.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as the primary point of contact for clients, addressing inquiries via phone, email, and in person.</li><li>Maintain accurate client records and documentation, ensuring confidentiality and compliance.</li><li>Coordinate client appointments, meetings, and follow-up communications.</li><li>Resolve client issues or concerns promptly and professionally, escalating complex matters as needed.</li><li>Support account management and assist with onboarding new clients.</li><li>Collaborate with internal teams to provide seamless service and resolve any process gaps.</li></ul>
<p>A well-established organization is seeking a highly organized and service-oriented <strong>Client Services Coordinator</strong> to act as the operational hub between clients and internal teams. This role is perfect for someone who excels at coordination, communication, and delivering a consistently high-quality client experience.</p><p><br></p><p><strong>Position Overview</strong></p><p>The Client Services Coordinator ensures that client requests are handled efficiently, documentation is accurate, and communication flows seamlessly across departments. This role plays a critical part in maintaining client satisfaction and long-term retention.</p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as the primary point of contact for client inquiries and service requests</li><li>Coordinate client onboarding, documentation, and ongoing service needs</li><li>Maintain accurate client records in internal systems and databases</li><li>Liaise between clients and internal teams to ensure timely delivery of services</li><li>Prepare client-facing materials, reports, and correspondence</li><li>Track service requests, deadlines, and follow-ups to ensure resolution</li><li>Support account managers and leadership with administrative coordination</li><li>Assist with process improvement initiatives to enhance client experience</li><li>Uphold confidentiality and compliance standards</li></ul>
<p><strong>Overview</strong></p><p>We are seeking a motivated Client Services Coordinator to join our team in San Diego, California. This contract-to-permanent role offers the opportunity to support a fast-paced insurance operation while ensuring a smooth and efficient application process for agents and partners. The ideal candidate is customer-focused, highly organized, and comfortable managing multiple priorities.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Verify that all required information and documentation is complete prior to submitting new insurance applications</li><li>Coordinate follow-ups with agents, carriers, and third-party vendors to obtain outstanding requirements</li><li>Process and manage insurance cases within Salesforce, ensuring accurate and timely data entry</li><li>Serve as a primary point of contact for agents by responding to inquiries and resolving application-related issues</li><li>Handle high volumes of inbound and outbound calls with professionalism and attention to detail</li><li>Review submitted applications and proactively follow up to ensure cases progress efficiently</li><li>Collaborate with team members to support shared goals and assist with daily operational needs</li></ul><p><br></p>
<p>A growing company in Carlsbad is seeking a detail-oriented <strong>Customer Support Specialist</strong> to support client accounts and internal operations. This role focuses on maintaining strong client relationships, resolving inquiries efficiently, and ensuring seamless coordination between customers and internal teams. The Customer Support Specialist will manage inbound requests, track service issues, and support order or account-related processes. This position is ideal for someone who thrives in a structured environment and enjoys providing dependable, high-quality support.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as the primary contact for customer inquiries via phone and email</li><li>Coordinate with internal teams to resolve service or order-related issues</li><li>Track customer interactions and maintain accurate records in internal systems</li><li>Provide timely follow-up to ensure customer satisfaction</li><li>Assist with order processing, documentation, and reporting</li><li>Identify recurring issues and communicate trends to management</li><li>Support process improvements to enhance customer experience</li></ul><p><br></p>
<p>We are looking for a dedicated and compassionate Bilingual Spanish Customer Service Representative to join our team in San Diego, California. In this Contract to permanent position, you will be at the forefront of delivering exceptional service to individuals seeking support, referrals, and information. This role provides an opportunity to make a meaningful impact in the non-profit industry while working in a mission-driven environment.</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming inquiries via phone, chat, or email, providing accurate information and assistance.</p><p>• Document interactions and updates promptly in web-based systems to maintain accurate records.</p><p>• Stay informed about available community services and resources to offer appropriate referrals.</p><p>• Collaborate with internal teams to ensure the needs of clients are addressed effectively.</p><p>• Deliver outstanding customer service by handling communications with professionalism and empathy.</p><p>• Utilize CRM platforms and other computer systems to manage customer interactions efficiently.</p><p>• Assist clients with benefit and billing-related questions, ensuring clarity and resolution.</p><p>• Support the organization’s outreach efforts by providing thorough and timely responses.</p><p>• Adhere to established protocols and procedures to uphold service quality standards.</p><p>• Participate in training sessions to enhance skills and knowledge relevant to the role.</p>
<p>Our client, a leading organization in Chula Vista, CA is seeking a dedicated Customer Service Representative to join their team. This is an excellent opportunity for individuals passionate about delivering high-quality service and resolving inquiries in a fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Field incoming customer inquiries via phone, email, and chat, providing timely and accurate information</li><li>Resolve customer questions, complaints, and issues with professionalism and empathy</li><li>Document all customer interactions and follow-up tasks within the system</li><li>Coordinate with internal teams to ensure a seamless customer experience</li><li>Process orders, returns, and exchanges as needed</li><li>Ensure customer satisfaction while striving to exceed expectations</li></ul><p><br></p>
<p>Are you passionate about delivering exceptional service and building lasting relationships with clients? Our company is seeking a dedicated Customer Service Representative to join our team. In this role, you’ll be the primary point of contact for client inquiries, ensuring a positive experience with every interaction.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond promptly and professionally to customer inquiries via phone, email, and chat.</li><li>Resolve customer issues efficiently while maintaining high satisfaction.</li><li>Maintain accurate records of customer interactions and update account information as needed.</li><li>Collaborate with team members to identify solutions and escalate complex issues when necessary.</li><li>Proactively offer information about products and services to address client needs.</li></ul><p><br></p>
<p>A healthcare services organization in Vista is seeking a compassionate and detail-oriented <strong>Customer Service Representative</strong> to support patients and internal teams. This role is ideal for someone who thrives in a structured environment and enjoys helping others navigate appointments, services, and information with care and professionalism.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Answer high-volume inbound calls and respond to inquiries</li><li>Assist patients with scheduling, general information, and follow-ups</li><li>Accurately enter and update patient information in systems</li><li>Coordinate with internal departments to resolve issues</li><li>Maintain confidentiality and compliance with healthcare regulations</li><li>Provide clear, empathetic communication to patients</li><li>Support front office and administrative teams as needed</li></ul>
We are looking for a motivated and detail-oriented Customer Service Representative to join our team in Costa Mesa, California. In this Contract to permanent position, you will play a key role in assisting customers with their inquiries, ensuring a seamless experience, and helping them navigate through new processes. This role offers flexibility and the opportunity to work remotely, but candidates local to the area are preferred.<br><br>Responsibilities:<br>• Handle 30-60 inbound customer calls daily, providing prompt and attentive assistance.<br>• Guide customers through navigation challenges on the company's updated website.<br>• Assist users with login credentials and account access issues.<br>• Address inquiries related to system updates and migration processes.<br>• Utilize Office Suite to document and manage customer interactions efficiently.<br>• Collaborate with team members to resolve complex customer issues.<br>• Maintain accurate records of customer communication using a CRM system.<br>• Offer excellent service while managing customer expectations and resolving complaints.<br>• Suggest improvements based on customer feedback to enhance service delivery.
<p>We are proud to represent a fast-growing, client-focused mortgage brokerage in Irvine that is redefining the home financing experience.</p><p>As a Customer Service Representative on a contract to hire basis, you’ll be the voice of our brand connecting with motivated homebuyers, building trust, and driving success. This is an exciting opportunity to join a collaborative team where your contributions directly impact growth and client satisfaction.</p><p>What You’ll Do</p><ul><li>Engage & Convert: Respond to inbound leads and follow up with warm prospects via phone, email, and CRM to build lasting relationships.</li><li>Drive Results: Schedule appointments for loan officers, assist with pre-qualification, and help clients take the next step toward homeownership.</li><li>Collaborate & Grow: Partner with referral sources and internal teams to maximize opportunities and deliver exceptional service.</li></ul><p>What We’re Looking For</p><ul><li>Sales Savvy: Strong communication and relationship-building skills with a passion for helping people.</li><li>Goal-Oriented: Motivated by targets and thrives in a fast-paced environment.</li><li>Tech-Comfortable: Experience with CRM systems and digital communication tools.</li><li>Mortgage Knowledge: No Mortgage Knowledge necessary! We will train up on all our services</li></ul><p>Why Join Us?</p><ul><li>Growth Potential: Contract-to-hire with clear pathways for advancement to loan officer (we will sponsor loan officer certifications).</li><li>Commission Opportunity: Once hired on permanently, you’ll earn competitive commissions on closed deals your success pays off!</li><li>Supportive Culture: Work with a team that values integrity, collaboration, and innovation.</li><li>Impactful Work: Help clients achieve one of life’s biggest milestones homeownership.</li><li>Competitive Compensation: Base pay plus performance incentives once hired on.</li></ul><p><br></p>
We are looking for an experienced Senior Customer Service Representative to join our team on a long-term contract basis. Based in Irvine, California, this role involves coaching, training, and supporting customer service teams to achieve excellence in performance and customer satisfaction. The ideal candidate is passionate about fostering growth and enhancing service quality.<br><br>Responsibilities:<br>• Evaluate and monitor customer service calls to ensure compliance, accuracy, and exceptional customer experiences.<br>• Provide timely feedback and coaching to improve team performance in sales and service.<br>• Develop and facilitate dynamic training programs, workshops, and interactive role-playing sessions.<br>• Partner with leadership to identify key training areas and implement improvement strategies.<br>• Analyze performance metrics and trends, delivering actionable insights to management.<br>• Cultivate a positive team environment that encourages growth and motivation.<br>• Ensure adherence to organizational standards and customer service best practices.<br>• Stay updated on industry trends and apply them to enhance training processes.<br>• Collaborate with cross-functional teams to optimize customer service operations.
<p>Client Program Management Associate</p><p>Location: Remote- Must live in Southern CA</p><p>Employment Type: Contract to Hire</p><p><br></p><p>About the Role</p><p>The Client Program Management Associate supports the successful execution of client programs by handling the operational and coordination work that keeps programs running smoothly.</p><p>This role sits at the intersection of program management, client services, and systems, and is ideal for someone who enjoys organization, coordination, documentation, and working across teams — without owning the client relationship or frontline service delivery.</p><p>What You’ll Do</p><p>• Execute day-to-day program management activities to keep client programs aligned with approved scope and requirements</p><p>• Maintain visibility into work performed by Client Services, Systems, and external partners</p><p>• Track program milestones, risks, dependencies, and follow-ups</p><p>• Support escalation workflows when issues have program-wide or contractual implications</p><p>• Execute approved change requests by coordinating requirements, documentation, approvals, and implementation tracking</p><p>• Maintain accurate program documentation, including requirements, workflows, and change history</p><p>• Contribute inputs and analysis to program reporting owned by Program Managers and Client Services</p><p>• Ensure escalated incidents and changes are properly documented and closed</p><p><br></p><p><br></p><p>Please do not call into the office, all qualified applicants will be reached out to</p>
<p>We are looking for an experienced Customer Service Representative that will be responsible for providing professional, timely, consistent, and efficient customer service to clients, customers, and stakeholders.</p><p><br></p><p>JOB RESPONSIBILITIES, DUTIES & CORE FUNCTIONS</p><p><br></p><p>Ensure customer issue is resolved from start to finish, following up with various departments and then the customer</p><p>Ensure the timely and accurate responses to all incoming phone and email inquiries and requests, including billing and crediting issues.</p><p>Input data into dosimetry database of information relating to customer inquiries, contacts, new orders, changes, cancellations, etc., as needed.</p><p>Ability to use multiple internal systems during the course of a day to provide quality customer service.</p><p>Provide timely feedback to direct management regarding service failures or customer concerns.</p><p>Mandatory overtime may be requested by management.</p><p>Special projects as assigned.</p><p><br></p>
<p>A growing technology company in Valley Center is seeking a customer-focused <strong>Customer Service Representative</strong> to support users of a digital platform. This role is ideal for someone who enjoys problem-solving, communicating clearly, and helping customers navigate products with confidence. You will be the voice of the company, delivering high-quality support while building long-term customer relationships.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Respond to customer inquiries via phone, email, and chat</li><li>Troubleshoot user issues and provide clear, step-by-step solutions</li><li>Document interactions accurately in CRM systems</li><li>Escalate complex issues to technical or product teams</li><li>Educate customers on product features and best practices</li><li>Follow up to ensure resolution and customer satisfaction</li><li>Meet quality, response time, and customer satisfaction metrics</li></ul>
<p>We are looking for a dedicated and compassionate Call Center Specialist to join our team in San Diego, California. This contract-to-hire position offers the opportunity to make a meaningful impact by assisting individuals and communities through exceptional customer service and resource connection. In this role, you will serve as the vital link between clients and the services they need, ensuring every interaction is handled with care and professionalism.</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming calls and inquiries, providing accurate information and guiding clients to appropriate resources or assistance.</p><p>• Record all client interactions thoroughly and promptly using web-based systems.</p><p>• Stay informed about community services, resources, and programs to provide up-to-date support.</p><p>• Collaborate with colleagues and internal teams to address client needs effectively and efficiently.</p><p>• Maintain a high level of professionalism and empathy in all communications.</p><p>• Utilize various software tools, including CRM systems, to manage client interactions and data.</p><p>• Assist clients with billing and benefit-related questions, ensuring clarity and resolution.</p><p>• Handle customer concerns and resolve issues with sensitivity and attention to detail.</p><p>• Provide bilingual support in Spanish and English when necessary to serve diverse populations.</p><p>• Support ongoing improvements to processes and systems to enhance client experiences.</p>
<p>A growing organization in Pauma Valley is looking for a dependable and service-oriented <strong>Customer Care Representative</strong> to support daily operations and assist customers with questions, requests, and issue resolution. This role is perfect for someone who thrives in a collaborative environment and enjoys being a reliable resource for both customers and internal teams.</p><p><br></p><p><strong>What You’ll Be Doing</strong></p><ul><li>Respond to customer inquiries via phone and email with professionalism and empathy</li><li>Resolve service concerns by gathering information and coordinating solutions</li><li>Enter and update customer data accurately in internal systems</li><li>Assist with order processing, service requests, and general account support</li><li>Follow established procedures while identifying opportunities to improve the customer experience</li><li>Work closely with operations and administrative teams to ensure smooth service delivery</li></ul>
<p>Robert Half has is always looking to speak to customer service representatives for ongoing contract positions ! Do you love building solid customer relationships? These positions are typically based in dynamic, rapidly changing call center environments.</p><p><br></p><p>How you will make an impact in this type of position :</p><p><br></p><p>-Receiving and placing telephone calls</p><p>-Provides accurate, friendly customer service in a timely fashion</p><p>-Acts as the main point of contact for customers, handling inquiries, resolving issues, processing orders/returns, and providing product information via phone, email, or chat to ensure satisfaction </p><p>-Checking in with customers to ensure satisfaction with purchases or services</p><p><br></p><p><br></p>
<p>A well-established auto body and collision repair shop in Oceanside is seeking a professional and customer-focused <strong>Customer Support Representative</strong> to serve as the primary point of contact for customers and insurance partners throughout the repair process. This role is ideal for someone who enjoys balancing customer communication, administrative accuracy, and collaboration with technicians and estimators. The Customer Support Representative will guide customers from vehicle drop-off through completion, ensuring timely updates, accurate documentation, and a smooth repair experience. This role requires strong communication skills, attention to detail, and comfort working in a fast-paced shop environment.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Communicate regularly with customers, insurance adjusters, and internal departments to provide repair status updates</li><li>Coordinate with estimators and technicians to relay accurate timelines and scope changes</li><li>Address customer questions or concerns promptly and professionally</li><li>Review repair orders and ensure documentation is complete and accurate</li><li>Assist with estimating updates, deposits, and payment collection</li><li>Maintain detailed customer records, including authorizations, photos, and repair documentation</li><li>Schedule vehicle drop-offs and pickups as needed</li><li>Support front office operations and administrative tasks</li></ul>
<p>Reputable law firm is offering an exciting opportunity for an Associate Attorney! The Attorney role involves working in the real estate litigation sector, particularly focusing on landlord-tenant matters. The successful candidate will be a part of a diverse team, handling various legal tasks, from drafting letters and legal notices to attending trials and hearings.</p><p><br></p><p>This litigation attorney role is 100% Remote, 3+ years of habitability experience required.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Handle litigation matters with a focus on habitability issues.</p><p>• Engage in discovery processes to gather necessary information and evidence.</p><p>• Draft and prepare legal documents and notices as part of the legal proceedings.</p><p>• Attend trials and hearings, representing clients both virtually and in-person.</p><p>• Act as a point of contact for prospective and current clients, addressing inquiries about our services.</p><p>• Contribute to the business real estate group, assisting with various tasks and projects.</p><p>• Handle employment matters for landlord clients, offering legal advice and representation.</p><p>• Use available templates to draft and prepare motions for court proceedings.</p><p>• Maintain a billable requirement, ensuring all tasks are accurately recorded and billed.</p><p>• Collaborate within a team of attorneys, working closely on various cases and legal matters.</p><p>• Utilize your civil litigation skills and experience to effectively represent and advocate for our clients.</p><p><br></p><p><strong>How to Apply</strong>:</p><p>Please submit your resume ONLY to Vice President Quidana Dove at Quidana.Dove< at >RobertHalf.< com ></p>
<p>We are looking for a dedicated and compassionate Bilingual Spanish Customer Experience Specialist to join our team in San Diego, California. As part of a mission-driven non-profit organization, you will play a vital role in connecting individuals to essential services and resources. This is a Contract to permanent position, offering the opportunity to make a meaningful impact while advancing your career.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Handle incoming inquiries from clients and provide accurate information, referrals, or assistance tailored to their needs.</p><p>• Document all client interactions promptly and accurately in web-based systems.</p><p>• Stay informed about available services, resources, and organizational updates to provide reliable support.</p><p>• Collaborate with internal teams to ensure seamless service delivery and resolution of client issues.</p><p>• Maintain an attentive and empathetic tone in all communications to uphold high standards of customer service.</p><p>• Utilize CRM tools and other software platforms effectively to manage client data and interactions.</p><p>• Assist clients with billing inquiries, benefit functions, and other service-related matters.</p><p>• Leverage expertise in software such as Epic, Avaya CMS, and ADP Financial Services to enhance operational efficiency.</p><p>• Support clients across multiple communication channels, including inbound calls and online chat platforms.</p><p>• Contribute to team goals and participate in continuous improvement initiatives to optimize the customer experience.</p>
<p>A well-respected regional law firm specializing in professional malpractice defense (architecture/engineering), premises liability, and slip-and-fall defense for hotels is seeking a talented Defense Litigation Attorney to join its growing team in Irvine Spectrum. This firm is recognized for providing high-quality legal services, strong associate mentorship programs, and an opportunity to work from its state-of-the-art brand-new office.</p><p><br></p><p>About the Firm:</p><p>This <strong>regional law firm</strong> has carved its reputation by defending clients in high-stakes cases involving <strong>architectural and engineering malpractice</strong>, <strong>premises liability claims</strong>, and <strong>slip-and-fall incidents</strong> for prestigious hotel chains. </p><p><br></p><p>Associate Responsibilities:</p><ul><li>Conduct detailed <strong>legal research</strong> and draft comprehensive documents, including <strong>pleadings, motions, and briefs</strong>.</li><li>Review and prepare <strong>contracts</strong> and <strong>agreements</strong> to ensure accuracy and compliance.</li><li>Negotiate settlements with opposing parties to secure <strong>favorable outcomes</strong> for clients.</li><li>Collaborate with other <strong>attorneys</strong> and staff to develop strategies and execute litigation plans.</li><li>Represent clients in <strong>court hearings</strong>, <strong>trials</strong>, and <strong>mediation sessions</strong> as required.</li></ul><p><br></p><p>Perks and Benefits:</p><ul><li>Opportunity to be part of a <strong>collaborative team</strong> with <strong>heavy mentorship/training</strong> provided to help you grow professionally.</li><li>Access to a modern, <strong>brand-new office</strong> workspace in the <strong>prime Irvine Spectrum location.</strong></li><li><strong>Bonus opportunities</strong> available.</li><li>Comprehensive <strong>benefits package</strong>, including medical, dental, vision, and participation in <strong>401(k)</strong> plans.</li></ul><p><br></p><p><strong>TO APPLY, ONLY send resume directly to Vice President of Direct Hire, Samantha Graham at Samantha [dot] Graham [at] RobertHalf [dot] [com]</strong></p>
<p>A healthcare services organization in San Marcos is seeking a compassionate and detail-oriented <strong>Call Center Representative</strong> to support patient communications and appointment coordination. This role requires a calm, professional demeanor and a strong commitment to confidentiality and accuracy. You will serve as a key point of contact for patients, helping them navigate services while ensuring a positive experience.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Answer a high volume of inbound calls from patients and caregivers</li><li>Schedule, confirm, and modify appointments accurately</li><li>Provide clear and empathetic communication regarding services and procedures</li><li>Enter and update patient information in electronic systems</li><li>Coordinate with internal departments to resolve inquiries</li><li>Follow HIPAA and organizational compliance standards</li><li>Document all interactions thoroughly and accurately</li></ul>
<p>A fast-growing technology organization in Carlsbad is seeking a professional and customer-focused <strong>Call Center Representative</strong> to serve as a frontline ambassador for its customer support operations. This role is ideal for someone who thrives in a structured call-center environment, enjoys problem-solving in real time, and understands the importance of delivering a consistent, high-quality customer experience. You will handle a high volume of inbound calls while maintaining empathy, accuracy, and efficiency.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Manage a high volume of inbound customer calls in a fast-paced environment</li><li>Provide accurate, courteous, and solutions-oriented assistance to customers</li><li>Navigate multiple systems simultaneously while documenting interactions</li><li>Resolve customer issues or escalate appropriately when necessary</li><li>Educate customers on products, services, and account options</li><li>Meet or exceed quality, call handling, and customer satisfaction metrics</li><li>Maintain compliance with company policies and data security standards</li><li>Participate in ongoing training and performance coaching</li></ul>
<p>A professional services firm in Carlsbad is seeking a detail-oriented <strong>Collections Specialist</strong> to manage customer accounts while maintaining a high level of professionalism and discretion. This role focuses on relationship-based collections and is ideal for someone who understands financial processes and values customer experience.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Monitor AR aging and prioritize collection efforts</li><li>Contact clients regarding overdue balances and resolve issues</li><li>Investigate billing disputes and coordinate resolutions</li><li>Document collection activity and maintain accurate records</li><li>Prepare collection reports for leadership</li><li>Collaborate with accounting and client services teams</li><li>Support month-end and audit-related requests</li></ul>
<p>Our client, a leading organization in San Diego, CA, is seeking an experienced Call Center Specialist to join their customer support team. This position offers an opportunity to make a direct impact by assisting customers, resolving inquiries, and ensuring high satisfaction in a fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to inbound customer calls, emails, and chats with professionalism and empathy</li><li>Resolve issues efficiently while delivering a positive customer experience</li><li>Document all interactions accurately in the customer management system</li><li>Collaborate with internal teams to address customer needs and escalate complex situations</li><li>Meet established performance goals for quality, productivity, and customer satisfaction</li></ul><p><br></p>
